Pan Transit Van Lines Reviews

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About Pan Transit Van Lines

Pan Transit Van Lines is a nationwide moving broker. It partners with vetted moving carriers and specializes in long-distance and interstate moves. In addition to moving coordination, it offers full-service packing and furniture disassembly and reassembly. Pan Transit Van Lines is fully licensed and insured, with moves starting at $1,699.

Pros
  • Nationwide availability
  • Customizable services
Cons
  • No local moves
  • Not a direct mover

Pan Transit Van Lines Reviews

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    Page 3 Reviews 40 - 240
    Staff

    Reviewed Sept. 11, 2023

    The Pan Transit Van Lines did a fantastic job. They were able to move all of my heavy training equipment without any problems, and they set up my new home gym to my specifications. The results they produced were exceptional.

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    MoversStaff

    Reviewed Sept. 4, 2023

    The staff was helpful and friendly and went out of their way to make me satisfied with their ideal service. Everyone on the crew had a positive mood and appeared to be having a good time on a moving day. The relocation went off without a hitch because of their efficiency, quickness, and helpfulness.

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    MoversPunctuality & SpeedStaff

    Reviewed Aug. 31, 2023

    Outstanding service! The guys came early, smiled warmly at me, and immediately began to work. A two-man team that got along nicely. They were cordial and courteous, and nothing appeared to bother them. Before I knew it, everything was loaded into the van, the inventory was quickly completed, and the event had come to an end. So please accept my sincere gratitude for making the process painless.

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    Customer ServiceContract & TermsSales & MarketingPriceQuote AccuracyPunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 27, 2023

    This company is a fraud. When I have time settle down in Texas I promised with my heart I will sue this company. I booked my moving trip with sale rep Scott. cost me $6057. I called back and would like to add more stuff add to the moving truck. A week later I change my mind and I want to cancel add on inventories to the truck and would like to keep my original price of $6057. I got proof in email that I cancel and would like to go back to my original quote of $6057 and they even emailing me back stating they will put back to original pricing but that not the case!

    On my moving day a 3rd moving company come in with the second quote $9,350 that I canceled instead the right quote should be $6,057. I was promised by their sale rep a 28 feet truck with a lift gate but I didn’t received what I get. I have to go through all the headache explain that to a 3rd company that I need a lift gate. So finally they show up with 26 foot truck instead of 28 foot truck.

    Now they charging me $13000 thousand today V.S $6057 they quote me. I admit my stuff is much more heavier and I told them to load up half truck only! That more than fair ok. Just like sale rep promise me that I’m able to load at least almost full truck with the quote $6,057! I meant only half truck. They try to charge me $10,000!!!

    I have to give back the house to landlord 3 day later from today and is Saturday! I’m moving from Cali to Texas would you think I have a choice now? So I’m spending $10,000 plus almost $3000 deposit. Now I have to spend another $3500 container asap because the truck can’t fill all my stuff. Cost me almost $16,500 for moving now. If I know they company doing fraud stuff like this I would have rent 2 Of the 16 feet self moving container cost me $7000 total Instead of $16,500! The bottom line this company sale rep straight mislead you and don’t take responsible for their word. Now, everyone’s point finger at each other. The company is mainly responsible.

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    MoversDamageTransparency

    Reviewed Aug. 24, 2023

    Three-man crew arrived on time and worked diligently and efficiently to complete the relocation. They were careful with our belongings and kept us updated on any issues they encountered. Highly recommended them!!

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    PriceMoversQuote AccuracyRates

    Reviewed Aug. 23, 2023

    They quote a low number, then right before pick up day they hit you up for more money then when the actual movers show up BAM, the price doubled. They know at that point you don’t have a choice. The DOT should revoke their license, I will file a complaint with the Florida State attorney. DO NOT USE THIS COMPANY, or you will regret it!

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPackingStaffHonesty & Transparency

    Reviewed Aug. 22, 2023

    First, I am surprised to see reviews about their honesty. The sales rep manipulated my husband. He changed our initial estimate citing it is in case you went above the limit and when we mentioned we make sure we stay with original number of boxes and filled the lower possible amount in the truck they refused to change the estimate.

    The sales rep who promised to be available every step of the time never pickup our phone the day of the pick up when the truck showed up with quote > $400 of our original quote. Someone from Pan transit claimed there is No way the estimate goes down, basically admitting their sales rep LIED because the sales rep told us if we don't go above the initial estimate size allocation the quote reverts to original version. They promised 5-10 days, then said max 14 days. It has been over 17 days and no show. Customer service just give the answer "in Transit". There are so many reliable movers, save your money and time and stay away from this broker.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsPackingStaffRatesHonesty & Transparency

    Reviewed Aug. 19, 2023

    The sales reps for this business are their biggest downside. At best they are ignorant of what actually happens between the customer and mover, and at worst they knowingly lie to get you to sign. Consistently in the reviews, the first quote given by sales rep is extremely low, then a week before the move, the sales team calls again and doubles the quote when they go over the same inventory again. Customers pay a downpayment during the first phone call, which the business forces you to do over the phone with them so you cannot read the contract carefully or internet reviews, then the customer feels obligated to stay with the company by the second phone call a week before the move when they raise the price because there are no refunds of their downpayment after 24 or 48 hrs and it's too close to moving to hire a new company.

    The second estimates are not accurate either as the moving company the brokerage hires is able to add any charges they like and you cannot contest it because the Pan Transit contract has vague wording that allows for this. Initially the sales rep told me it wouldn't be more than a week to get my items delivered and it turned out to be 3 weeks (ignorance vs. lies). Pan transit does not send out any communication telling you what company they contracted or their policies, so you find out the day of your move. Would have been helpful to know they don't allow liquids to be packed; I had to unpack and repack things while the movers were there after they told me this.

    This company is manipulative, provides no customer service or remediation, and hired a fraudulent moving company in my case. Don't waste your breath in trying to get any money back or settling claims. Despite reading through my contracts carefully, I now understand I would need a law degree to actually comprehend the contract loopholes. No way this company is rated 4.6 stars, their Better Business Bureau rating is <2/5.

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    MoversPunctuality & SpeedDamageStaff

    Reviewed Aug. 16, 2023

    Absolutely fantastic. They were quick, efficient, friendly, and so careful that I'm not sure they even touched the floors, let alone any walls. Took excellent care of my stuff. Would recommend them to anyone.

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    Customer ServiceTechSales & MarketingMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed Aug. 15, 2023

    Please stay away from this company! This was my first major move, and it has been horrible. The sales person should do a better job at conveying the process to your customers because I was under the impression that my items would at my new place on a certain date. They come to get your items, then they have no way of tracking where it is in the process of service. I'm moving from Nashville, TN to NYC. They knew I needed my items so later than August 15th (The day I'm writing this post) so they came to get my items from my storage unit on August 12th. A sub-contractor took my items to their storage facility in Birmingham AL.

    I called yesterday (August 14th) to get an ETA. Every dispatch officer I spoke to said they did not know when my stuff would get to my new apartment. They said it could be 2 days or it could be 14 business days. With that being said, I have no items still and no estimate of when the items will be coming. They literally have my whole house hostage. Pan Transit Van Lines dispatcher doesn't know anything about the whereabouts of my items. If it wasn't for the driver from the pick up then I would even know the subcontractor you service contact information because your cell phone number is ** and useless. So now that company is telling me that it can take up to 21 business days which is outrageous. I will continue to spread awareness about your subpar service.

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    Staff

    Reviewed Aug. 9, 2023

    The men were so hardworking and optimistic that they made any situation appear manageable. We had some apprehensions regarding the move, but with your help and that of your coworker, everything went down without a hitch. Despite the fact that we want to never move again, we will definitely recommend your company to our friends and relatives.

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    MoversPunctuality & Speed

    Reviewed Aug. 3, 2023

    Hired movers from here on my mother’s recommendation and I am over the moon! Was definitely not expecting to be surprised this way. Jack moving crew was quick and handled all my valuables cautiously. I have nothing but good things to say about them!

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    MoversStaff

    Reviewed Aug. 1, 2023

    Jack, the man responsible for making my move successful, was utterly awesome the entire time he was on the job! Took care of everything for me. I cannot say enough good things about them! Great work guys!!

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    Reviewed July 19, 2023

    Pan Transit Van Lines storage facilities are protected against pests, so you don't have to worry about unwanted critters entering your belongings. A really strong and secure building to keep things safe and protected.

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    Customer ServiceTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaffRatesTimeliness

    Reviewed July 18, 2023

    Contracted them to move from San Francisco to Philadelphia. I moved out but 25 days later and my stuff is still in California. I have moved 6 times in the last 7 years, and only left positive reviews on Yelp- I turned to CA for a cross country move, and unfortunately chose Pan Transit. Pricing. Pan Transit came in with a very low price, which I was worried was too good to be true, and it was. I paid a 26% increase in the lead up to my move as my items changed slightly, which was steep but I accepted. However on move day, the movers wanted me to pay an ADDITIONAL 26% for LESS STUFF than was on my itemized list (75% of which they had the exact dimensions of). Combined, that was 59% OVER the initial quote.

    I expected some upcharge, but such a big increase is clearly part of their business model, as evidenced to their complete lack of surprise and apathy towards the continued upsell. (And I haven't even found out what the drop-off upcharges will be!) Sketchy. As a result of the 59% increase, I couldn't move all my stuff, and the movers PERSONALLY KEPT two of my couches. That points to a racket and another revenue stream to anyone unwilling to accept all the upcharges. Results. I could live with that if not for the fact it's been 25 DAYS and my stuff has literally made ZERO PROGRESS across the country.

    Customer Service. The worst part is they DON'T CARE. The salesperson you worked with (Thomas in my case) cannot transfer you fast enough to CS people who are generally apathetic and often adversarial. They constantly say 'We did our job' in finding a mover, and 'That's between you and the mover' despite the fact I don't have my stuff! I contracted Pan Transit to 'move' my stuff, not just 'take' it. A proper broker would get invested in a move going so badly and work with the moving company to help their customer out, but they have done literally nothing. I cannot overstate how unwilling they are to do anything for you during the course of your move. They will NEVER call you back. They finally sent ONE email to the moving company- it went unanswered of course, and when I called Pan Transit back they again said 'We did our job' in sending the email, despite the fact it got no response.

    As bad as my move has been, I will not review the actual moving company the way I am reviewing Pan Transit. At least the moving company meets me with sympathy regarding my situation. Summary. The quote is a LOW-BALL. Once Pan Transit has your money, THEY DO NOT CARE what happens to you, and won't lift a finger even if your stuff is nowhere to be seen 25 days later. I absolutely, emphatically advise you to STEER CLEAR.

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    PriceMoversQuote AccuracyStaff

    Reviewed July 18, 2023

    Pan Transit Van Lines is someone I'd recommend to my closest companions instantly. I know they deserve it; they can be trusted fully for your delicate, fragile and expensive items. Don't forget to ask for Daniel from the team while hiring them.

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed June 28, 2023

    I want to start by saying this company is not honest or upfront with their business dealings. I was set to move on a specific day in June and was given a great quote so my wife and I decided to go forward with the booking. We were told that we were going to move on that specific day but on the contract, there was a two-day window. We inquired about this and were assured that we would move on that day. In between booking and the move date, I added some additional items to the move and paid an additional deposit to confirm the move. Fast forward to the day before the move and I was told that the drivers would be there within a certain time period. On the day of the move, no one showed up.

    Upon speaking with customer service they stated that they would be there the following day. The following day the moving company arrived and said that the move would cost an additional $900. I even removed some items the day prior personally due to the movers not showing up. This company is corrupt and did not offer any sort of refund or apology. I will never book with them again and advise anyone looking into them to steer clear.

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    Reviewed June 28, 2023

    This company was my knight in shining armor! I had to hire a moving company and I was time bound. Unfortunately, not one company agreed to accommodate me except for this one! And their service was extraordinary too! They come with the complete package!

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    CoverageTechPriceQuote AccuracyPunctuality & SpeedStaff

    Reviewed June 26, 2023

    I would not recommend this company to anyone. From the time the agent spoke to me the rest is bad. Everything he said I should lookout for in other companies that's what they did. The quote given ended up being $850 more than stated, was told they weren't a broker and that's what they are. My contract says agreed upon date 23 June 23, stuff still hasn't been delivered. Now I'm being told that that date means that's the first available delivery date, actual date could be 7-14 days later.

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    Punctuality & SpeedStaff

    Reviewed June 22, 2023

    They were prompt, kind, and knowledgeable. They worked together efficiently and effectively, making it a pleasure to work with them. We will confidently refer our current and potential clients to Pan Transit Van Lines.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsStaffBillingRatesHonesty & Transparency

    Reviewed June 21, 2023

    Where can I even begin? Using Pan Transit was the biggest mistake I've ever made when it comes to moving. My husband called them to hire them months ago & we thought that the price was incredible for moving from NJ to PA. We paid our initial deposit and proceeded. My husband realized that we had extra items that needed to be added on so we called them back to do an add-on. They made us pay an ADDITIONAL deposit but we agreed, as we did have more items. We called them on Thursday to confirm our move on Friday & we received confirmation from both the customer service rep & the sales person that our move would be on Friday.

    When Friday rolled around, we received a call from the moving company (Pan Transit hires 3rd party movers) that our move was actual on Saturday. We were IRATE but there was nothing that we could do. Come Saturday, the 3rd party movers told us that we would have to pay an additional $900 and that we wouldn't receive our items until 7pm that night (this was at 10am) because they had to be "inspected at the warehouse." I've never heard of this before so we told the drivers no way, we didn't have an extra $900 to give them.

    When we called Pan Transit, they said that this was our fault, that we didn't give them the right information, and that they wouldn't give us ANY of our TWO deposits back. THEN the customer service person hung up the phone on us. Not to mention, we were lied to multiple times: the sales person told us that they are accredited by the Better Business Bureau, THEY ARE NOT. They told us we could speak to the billing department to try to get our money back, THERE IS NO BILLING DEPARTMENT. If you want to use a reputable company, DO NOT USE THEM.

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    PriceMoversPackingStaffValue

    Reviewed June 19, 2023

    These movers did it all, from packing to unpacking, and they nailed it! They relocated my two-bedroom apartment move flawlessly. Seriously, folks, these guys are worth every penny. Save yourself the hassle and let them take care of everything!

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    Customer ServiceTechPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsPackingStaffBillingTransparency

    Reviewed June 15, 2023

    If you want the cheapest provider, then Pan Transit might be it, but beware: you get what you pay for. After getting quotes from 3 movers, including pan transit, I picked them as they were substantially cheaper and promised to get my goods to my new home in 7-10 days. I made the deposit and very quickly there were warning signs. The customer service agent calling to confirm my bill of lading, hung up on me when I started asking too many questions about the process. Then the mover showed up a day early so I had to rush my packing done. Then my stuff disappeared. After I arrived at my new home a week later, I had received zero updates on where my stuff was. I called at left multiple messages, none of which were returned. Finally after 2 weeks of radio silence I filed a BBB complaint and finally got a call back from a CS agent informing me that it would be yet another week and no they couldn't give any specific ETA.

    Meanwhile I've been camping out on my floor for 2 weeks and now I had to wait one more. Finally they showed up and when everything was offloaded and I took inventory, a box was missing. They demanded proof, which I did have because I was foolish enough not to photograph everything before pick up. Highly recommend you pay more and go with a reputable moving company.

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    MoversStaff

    Reviewed June 15, 2023

    On the day of the move, their team arrived right on time, armed with all the tools of the trade. They tackled the job with contagious enthusiasm and laser-like focus. They were moving ninjas, swiftly maneuvering through tight corners and handling my fragile items with expert care.

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedPackingStaffRates

    Reviewed June 9, 2023

    I had a very bad experience with my moving with Pan Transit Van Lines LLC. The company gave an estimate for 62 items (2 - 2 SEAT SOFA, 1- 6PC SOFA SECTIONAL, 2- BED FRAME, FULL; 1- BED FRAME, TWIN; 2-BOX SPRING, FULL; 1-BOX SPRING, TWIN; 40-BOX, LINEN/MEDIUM (3.0 CU. FT); 4- CHAIR, KITCHEN; 1- CHEST, SMALL; 1- MATTRESS DBL/QN; 1 -MATTRESS TWIN; 2- MATTRESS, FULL; 2-NIGHT STAND; 1-T.V. FLAT SCREEN- 33-60; 1-TABLE, KITCHEN (SM.)) accounted for 650 Cuft from Illinois to Prosper TX, and collected $1051 as deposit out of $3351 actual price later when the truck company did stop by they specified that the Pan transit gave wrong estimate and not even 20 items (6 pc sectional sofa, 2 - 2 SEAT SOFA,1- CHEST, SMALL; 1- MATTRESS DBL/QN; 1 -MATTRESS TWIN; 2- MATTRESS, FULL; 2-NIGHT STAND;) that was listed cannot fit in the 650CUFT and they gave me an estimate of around $9000.

    When we tried to reach Pan transit customer care they were very rude and specified that this estimate was provided by their software and if you want to use the service of truck company then I have to pay rest of the money or I have to forfeit the deposit. I tried to reach multiple on the pan transit van lines to see if they can at least give half amount but still in vain and they didn't provide any good reason or option for me to consider. It seems this is new hack that companies are doing by providing less estimates and later at the nick of time raise the price to squeeze the money from the customer as couple of my friends ran into the same issue couple of days back with this company. I would really insist not to go with this company as this company is total fraud.

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    DamageStaff

    Reviewed June 9, 2023

    Nothing was misplaced or damaged throughout our move across town or across the nation. Henry paid close attention to my needs and satisfied all of my requests. The workers took a great deal of care and pride in their job.

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    Staff

    Reviewed June 8, 2023

    Throughout the relocation process, Kevin delivered exceptional service. They provided consistent aid at a time of need; therefore, I wouldn't hesitate to use them again. Despite the significant snowstorm, everything was delivered on time and in excellent shape.

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    MoversPackingStaff

    Reviewed June 7, 2023

    I was blown away by the services that Pan Transit Van Lines offered to load, unload, pack, and unpack. Their team used high-quality packing materials to keep my things safe, and their attention to detail was amazing.

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    Packing

    Reviewed June 2, 2023

    Moving a house and dogs may be difficult, but this firm recognized the special requirements of my four-legged pals. They gave specific boxes, carefully packed their possessions, and even gave advice on how to make the move go well. Knowing that my dogs were in capable hands gives me peace.

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    Customer ServiceRefunds & PayoutsPacking

    Reviewed June 1, 2023

    If you're looking for a moving and packing service that goes the extra mile, look no further. Their customer service was second to none, and they paid meticulous attention to every detail. I will highly recommend them to everyone!!

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    MoversPunctuality & SpeedPacking

    Reviewed May 29, 2023

    They were the real deal, the movers! They quickly had my belongings packed and ready to travel. The real heroes are these expressive rock stars! They made moving easy for me by doing the meticulous packing and loading.

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    MoversDamageStaff

    Reviewed May 23, 2023

    They really blew away our expectations. They were very careful with our valuables and efficient in their work. Their staff went above and beyond to make sure our transfer went through without a hitch.

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    MoversStaff

    Reviewed May 16, 2023

    Incredible as it may seem, the Pan Transit Van Lines showed up just when they said they would. My king-sized mattress was among the several items they swiftly relocated and disposed of. I was especially impressed by the staff's professionalism and friendliness.

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    Packing

    Reviewed May 9, 2023

    Because of my unexpected job transfer to FL area, I was not able to arrange packing supplies for my valuables. To my great surprise, they came prepared and handled everything better than my expectations.

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    PriceDamage

    Reviewed May 8, 2023

    I have used Pan Transit Van Lines services more than three times. I was tense about my new luxury couch and bed being transported without any cracks and damage on their surface. Max and his men made me satisfied every time shifting my expensive items to their original condition. I highly recommend utilizing this company's services and getting a stress-free move.

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    MoversQuote AccuracyPunctuality & SpeedDamageStaff

    Reviewed May 4, 2023

    They did a great job hauling our stuff into our new apartment. Not a scratch! The time and money estimates were fair and accurate. They were prompt and courteous, and they were well trained and professional. Thanks, guys. I recommend Pan Transit Van Lines.

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    Customer ServiceMoversRates

    Reviewed April 28, 2023

    I placed the call this time because I required assistance loading my possessions into a truck for a cross-country relocation. As always, the service was first-rate. This time, we had a new team unload the furniture and appliances after they confirmed my first evaluation. Additionally, I heartily urge others to use this company.

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    MoversPunctuality & SpeedPacking

    Reviewed April 27, 2023

    While moving may be a difficult experience, the stress was completely removed by using their packing and moving service. They were efficient, well-organized, and good at communicating as a team to get the job done quickly.

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    Reviewed April 26, 2023

    They were really good men, and I had no problems with them other than the fact that they brought up my vanity and it didn't fit in the bathroom, at which point the man said, "Now we have to take it down." That's the only problem; the rest was wonderful; I'd use them again if I had to.

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    Staff

    Reviewed April 21, 2023

    Mike and Owen came to my rescue. I really want to thank you for all of your hard work. The people who packaged, loaded, and unloaded the chairs from my royal dining table were compensated for their excellent work. I appreciate it very much.

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    MoversPackingStaff

    Reviewed April 20, 2023

    In particular, Max and his coworkers took great care to box the amphora, table lamps, and other mirrors. They constantly carry themselves in the most expert manner. Well done Guys, Will definitely recommend them to others!!

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    MoversPacking

    Reviewed April 19, 2023

    The movers Kevin and Leo did a great job with my daughter's bedroom. Each stuffed was carefully wrapped and placed in its designated box. I'll recommend this business wholeheartedly to others as well.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedBilling

    Reviewed April 14, 2023

    1st mistake..was on the Web looking for movers. Got a phone call right away wanting the info about my move…where from and where to? What are the items you want moved…the dates for pick-up and delivery, etc. After supplying that info I was given an estimate of what the move would cost, $5000. 2nd mistake…"Sounds good," I said, "But could you knock off $500 and we’ll have a deal." O.K. $4500. He says, "I’ll e-mail you a bill of lading with the details" and then message me with a photo of a personal check for $1581. So I believe that’s going toward the moving van. What a schmuck am I.

    A month goes by and 5 days prior to the moving date Pan Transit calls and asks for $2000. So I photo another personal check and send it again by way of text. I was told the remainder of the balance is to be paid at time of delivery with cash. So now I’ve paid $3581 to Pan Transit Vans thinking it was for the movers. Man, was I wrong. So the movers come on the date they were due and notify me that Pan Transit Vans kept that $3581 for themselves. Not bad when you do nothing but schedule someone else to do what you never mentioned to your dumbbell moronic customer. I’m embarrassed to even write this. If you are going to move, call moving companies one by one. Let them come to your home and physically give you an estimate. There’s one born every minute!

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    MoversDamage

    Reviewed April 14, 2023

    These guys were rock stars! My antique lamp and framed paintings were among the items that David and Mike moved without causing any damage to my new house. Will definitely recommend them to my friends and family!!

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed April 13, 2023

    The team performed an outstanding job. They maintained frequent communication throughout the day and took special care to secure our furniture and my high-end PC. They were quick in loading and unloading. Pan Transit Van Lines comes highly recommended.

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    Reviewed April 11, 2023

    My life was spared by the removalists' usage of carpeting. They went above and above to protect my carpets while they were being moved, and they made sure to leave everything pristine. Highly recommended them!!

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    Packing

    Reviewed April 7, 2023

    Pan Transit Van Lines nailed my move! These folks are authentic! They came through like champs, expertly packing my possessions and relocating them to my new crib without a hiccup. There was no drama or worry, just easy sailing.

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    MoversPacking

    Reviewed April 6, 2023

    Moving sucks, but Pan Transit Van Lines made it bearable. They packed up my entire living room, including my home theater system and gaming setup, and had it all up and running in my new place in no time. These guys are movers with heart.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed April 5, 2023

    Our group of men arrived early because we were busy taping cartons together. They had the home occupied and emptied in about two hours. We were grateful for the additional effort they made to be considerate. The building had brand-new carpeting and the guys made sure to put sheets over to keep it spotless while unloading or settling the boxes in their respective rooms. I have nothing but the utmost regard for this outstanding company. The outcomes is simply outstanding.

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    MoversDamagePackingStaffDamage Prevention

    Reviewed April 3, 2023

    Pan Transit Van Lines truly understands how to make a relocation stress-free. The fellas Mike and David wrapped all my valuables in protective sheets and used foam padding to protect them from scratches and dings. They were cordial and drove a well-equipped truck that could accommodate all my belongings, making the transfer a snap.

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    MoversPackingStaff

    Reviewed March 30, 2023

    The team were very helpful and professional in packing up my clothes in organizers as I wanted during my move, and I would suggest this firm to all those looking’ for movers. Will used them again in future!!

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    MoversDamagePackingStaff

    Reviewed March 29, 2023

    I was worried about my delicate lights, but these movers took care of them like pros. They transported them to my new home without a scratch after wrapping them up like mummies. Will definitely use them again!!

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    PriceMoversQuote AccuracyRates

    Reviewed March 24, 2023

    The crew went above and above to make sure my move went smoothly by being on time, well-organized, and timely. I heartily endorse this business. Their price was also very reasonable, Definitely recommend them to others!!

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    MoversStaff

    Reviewed March 22, 2023

    Jackson and Kevin did an excellent job. Incredibly thorough and eloquent. They conducted a walkthrough beforehand and made sure we were satisfied with everything. Jackson was also excellent. He made sure we were aware of the entire procedure. Thanks to a wonderful team, I'm very happy with the move!

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    PriceMovers

    Reviewed March 14, 2023

    These movers are Top-notch! My whole gaming system, including my pricey console and Screen, was carefully packaged and sent to my new home. I'm really appreciative. Highly recommended them to everyone!!

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    MoversDamageStaff

    Reviewed March 13, 2023

    This moving company's staff is an absolute beast. In less time as it took me to say, "moving day". They had everything loaded into their truck and nothing items were damaged during relocation. Will used them again!!

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    Quote AccuracyPacking

    Reviewed March 9, 2023

    Max made me feel at ease despite my reservations about entrusting strangers with my personal stuff. Nobody has ever packed a truck with such accuracy, in my opinion. They're like Tetris masters, these people. Must say, they could be trusted and relied upon.

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    MoversStaff

    Reviewed March 8, 2023

    The team went above and beyond for the transfer since they were well-trained. They were amazing to move the refrigerator, glass, furniture, and other home items without trouble. Great service, Will definitely recommend them to others!!

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    Movers

    Reviewed March 7, 2023

    James and his crew—yup, they are awesome!! Provided a low-anxiety moving experience!!! The crew loaded café tables consciously into the lorry. Throughout the trip, his was in constant contact, letting me know where he was and what he planned for the next several hours.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

    DamageMaintenance

    Reviewed March 6, 2023

    They are the genuine deal, these men! They lifted my large sectional sofa effortlessly and without breaking. Everything arrived in perfect condition in my new home, Will definitely recommend them to my friends and family!!

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you for your feedback. We strive to meet all of our customer's needs. We look forward to working with you in the future!

    MoversDamageStaff

    Reviewed March 2, 2023

    They were professional and trustworthy, Mike and his team carefully move my items without damaging anything. I am very happy with their work and I would not hesitate to suggest them to anybody needing movers.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you for your kind words about our hard-working staff! We appreciate your feedback.

    MoversDamagePackingStaff

    Reviewed Feb. 27, 2023

    These guys were straight-up professional and handled that chair with more care than I've ever seen. They made sure to wrap it up tight, so it wouldn't get scratches on it during the move. I was blown away by their attention to detail!

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    Staff

    Reviewed Feb. 24, 2023

    When I needed to move my aquarium to a new location, Pan Transit Van Lines was the obvious choice. They were knowledgeable about how to move the delicate equipment and fish and made certain everything arrived at its new home in good condition.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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    Customer ServiceMoversPackingStaffHonesty & Transparency

    Reviewed Feb. 23, 2023

    I never had a phone call that wasn't answered. What they told me was true. Pan Transit was an overall really good company to work with. They were very honest throughout the whole process. They gave me a two-hour time window. They arrived right smack dab in the middle of it. The guys were all dressed in shirts. It was awesome. It was pretty easy compared to what I heard. All my paperwork was done first. Everything was explained. Then they came in, wrapped, and blanketed everything. It was a lot more simple than I thought it was gonna be. It took about four hours to get everything packed up and ready to go. But that was to be expected. I have a lot of stuff. I didn't get one bad feeling from the entire experience. The guys were great. It didn't seem like they were slacking off or they just cared about the money. They were really a professional company. I was so impressed and forever grateful.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and we hope to work with you in the future.

    CoverageStaffDamage Prevention

    Reviewed Feb. 23, 2023

    I felt so much better knowing that the Pan Transit Van Lines was taking care of my valuable piano. I loved how they padded and covered it even more. The piano was in precisely the same condition at delivery and upon reception.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We’re thrilled that you were satisfied with our services. Your feedback is appreciated.

    MoversPackingStaff

    Reviewed Feb. 22, 2023

    I was blown away by Henry level of efficiency and professionalism. They stored my son's PlayStation in a box and delivered it to our new home with all the games. Thank you vey much guys for your great effort!!

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again. Have an amazing day!

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    MoversStaff

    Reviewed Feb. 22, 2023

    I couldn’t have picked a better company. From beginning to end everything went smooth. Thomas the owner made me and wife feel at ease by taking his time and giving our move the attention it needed. The moving men were very professional and set our house up perfectly. I would definitely recommend this company to anyone looking to do a long distant move. Thanks again guys!

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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    PriceMoversPunctuality & SpeedStaff

    Reviewed Feb. 22, 2023

    We are very happy with our move from New York to Florida. The company is fast, reliable, affordable, and professional. Everything ran smoothly. We had many delicate glass pieces and expensive furnishings and everything was carefully and gently moved. I highly recommend and would use them again!

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

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    MoversPackingRates

    Reviewed Feb. 21, 2023

    From start to finish this was a first rate moving service. All fees and times were communicated from the very beginning so there were no surprises. The crew was extremely efficient and everything was wrapped and transported perfectly. I highly recommend.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you for your review. We will share this with our team to let them know how we are doing.

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    MoversPackingStaff

    Reviewed Feb. 21, 2023

    We are pleased to write a letter of recommendation. This was by far the best moving experience we have ever had. I didn't have to think about coordinating elevators or finding boxes or hoping for expert movers and packers. They provided everything. All of our treasures were packed completely and with expert care. It didn't matter if we were moving a couple of blocks away or across the nation, everything was expertly packed. The men took great care and pride in their work, they listened to me and accommodated me in every way I asked. We have nearly 20 years of collecting and antiquing and saving valuable treasures from our children's lives and everything arrived safely to our new home. I would recommend this company to anyone moving and I will surely use them again. Thank you for a perfect move.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

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    PackingStaff

    Reviewed Feb. 21, 2023

    Excellent service. All my need and wants were met and exceeded. Pan picked me up within the window that was discussed, wrapped and packaged all my belongings and dropped them off when it was convenient for me. If I could give 6 stars I would.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We can’t wait to share your 5-star review with our team. They’ll be thrilled!

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    Staff

    Reviewed Feb. 21, 2023

    Pan Transit Van Lines was excellent for our family during our journey up the East Coast. We moved from FL to NJ and they accommodated us with a great transition the whole way. We would recommend them for any move.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you for the 5-star review! We’re here to serve you anytime.

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    StaffTransparency

    Reviewed Feb. 21, 2023

    Pan Transit Van Lines moved me to FL from New York and it was a great experience. I've moved before but this was the best hands down experience. I spoke with Gary and he helped me the whole way. He kept in touch with me and updated to help make this stressful move not nearly as stressful as it could have been.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much.

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    Customer ServiceMoversPunctuality & Speed

    Reviewed Feb. 21, 2023

    I really appreciated how streamlined and easy this company made my move from Charlotte North Carolina to Stuart Florida. If you are looking for a reliable efficient company, then look no further. The customer service communication was prompt and I would certainly recommend their services to others.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you for the 5-star review! We’re here to serve you anytime.

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    PriceMoversPackingStaff

    Reviewed Feb. 21, 2023

    Great service! Thomas was wonderful. Thomas was patient with me and answered every questions that I had. The guys arrived on time and wrapped and packed everything professionally. They even crated my grandfather clock free of charge. I would recommend this company to any friends and family. Thumbs up guys.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. We'll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

    Customer ServicePriceQuote AccuracyPackingStaffHonesty & TransparencyProfessionalism

    Reviewed Feb. 21, 2023

    Pam Transit made my move so easy. From the very first phone call they gave me a honest hassle free quote. They explained the process and was there to answer all my calls. Moving day was smooth. I chose to have them professionally pack my entire house. They came with all the boxes and materials. They handled everything with care. They reassembled and situated everything in my new home. I would highly recommend.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

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    PackingStaff

    Reviewed Feb. 21, 2023

    I hired line to get me from cold NY to sunny Fort Lauderdale. They handle my move and they organize everything for me and I had the best experience. The most relax experience I can have with packing up my whole home and moving to a new state. I just want to thank them for their help.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

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    PriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed Feb. 18, 2023

    I was very happy with them. They were the best I've seen. They were courteous and great. As far as the packing, I can't believe how fast they were. Everything was done in a day. Everything was also 100% accurate with the quote.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and we hope to work with you in the future.

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    PriceMoversQuote AccuracyRates

    Reviewed Feb. 17, 2023

    The guy with Pan Transit wasn't pushy. He answered my questions. We walked around the house, I did an inventory for him, and he priced me out. The movers did a white glove move and it was great. The process was so smooth sailing. I would recommend them.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

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    MoversPackingStaff

    Reviewed Feb. 7, 2023

    Everything went well on moving day. They were on time and efficient. My things were predominantly handled with care.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and we hope to work with you in the future.

    Verified purchase
    Damage

    Reviewed Jan. 31, 2023

    Pan Transit was phenomenal. They laid everything out for me. They showed me the paperwork that I will sign. The delivery took about a week. They took apart the furniture for me. They blanket-wrapped all of it and loaded everything. It was good. There was a nick or scratch here or there but nothing major.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines
    Great feedback! We genuinely appreciate it and we’re glad to hear that you’re happy

    with your move. Thanks again from the team at Pan Transit Van Lines.

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    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed Jan. 30, 2023

    Pan Transit Van Lines was very easy to get in touch with, very friendly, and they always had great customer service. The rep always answered the phone. He was always available, too. I could text him. The crew worked hard. They were quick and very nice.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you from the team at Pan Transit Van Lines! We appreciate the time you spend to share your feedback! We’re happy to hear we were able to provide the moving services you needed.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffRatesProfessionalism

    Reviewed Jan. 29, 2023

    They were really easy to work with and very friendly. They answered all my questions. They asked me if I needed packing and storage. Once I gave them that information, they gave me a total price for what my move would cost. The rep was very thorough and personable. He asked me questions that I didn't even think to give him answers on. I would have missed some things otherwise. He was great to work with.

    The moving crew called me the day before to give me a timeframe. Then they called me when they were getting close by to give me a heads-up. Once they got there, the foreman did a walkthrough of the house with me and looked at what I was moving to make sure that everything I had listed was what was actually going. They got everything packed and loaded. It was nice that they were quick. They were very efficient so I could tell they do that every day. The supervisor was very friendly with me and explained how they kept the items safe and why the guys packed like that. It helped me understand better and feel more comfortable about my items being transported. I have already referred Pan Transit to the company I'm working for that helped me with the relocation.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines
    We’re delighted to read your feedback about Pan Transit Van Lines! Thank you
    for taking the time to share your positive experience. We aim to provide the best

    moving services for each customer.

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    Customer ServicePackingStaff

    Reviewed Jan. 19, 2023

    Pan Transit was great. However, the third-party company they sent me to, Streamline, was absolutely terrible. They were very unprofessional and they were not contacting. It took me leaving a bad review on Google to get them to call me back. Not to mention my boxes were messed up. They also broke a table. It's been a headache. I'm in line to get some compensation for that. Other than that, Pan Transit was very communicative and informative throughout the whole process. They made the moving situation a lot easier.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you, feedback like yours is valuable to us. It helps us to continue to improve and provide the best possible service to customers. If there is anything additional you may need assistance with please do not hesitate to call us.

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    MoversDamageMaintenance

    Reviewed Jan. 18, 2023

    My move was super simple. Everything went smoothly. Nothing was broken. It couldn't have been better. The crew were all nice people and they were very presentable.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

    Verified purchase
    PriceMoversQuote AccuracyPackingStaff

    Reviewed Jan. 17, 2023

    The reps were very knowledgeable and very responsive. They gave me an accurate quote. Everything was phenomenal from point A to point B. The movers were great and they came on time. They packed everything accordingly. They did a very good job.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

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    PriceMoversQuote AccuracyDamageMaintenancePackingStaffRates

    Reviewed Jan. 14, 2023

    After speaking with their rep Benoit, I was satisfied with the price. The movers who did the actual boxing were very professional and they answered all my questions. They were very careful with my things and I really liked that. They didn't take breaks that I saw and they had everything they needed. They got everything put together really well. This was the first time I made this type of move so I was very nervous about it. Everything worked really well and I was satisfied all the way around. I had peace of mind. The movers arrived on time so I was pleased with them. I'm so glad I chose Pan Transit.

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    Pan Transit Van Lines
    Response from Pan Transit Van Lines

    Thank you for taking the time to share your experience with our team at Pan Transit Van Lines! We appreciate your patronage!

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    Pan Transit Van Lines Company Information

    Company Name:
    Pan Transit Van Lines
    Website:
    pantransitvanlines.com