National Van Lines Reviews
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About National Van Lines
National Van Lines is a full-service moving company offering residential and commercial relocation and storage services. NVL offers local, long-distance, interstate and international moves, plus specialized moving services for seniors, military members and more. The company has been in business since 1929 and operates in all 50 states.
- Handles moves of all sizes and distances
- Full-service packages available
- Service in all 50 states
- Limited pricing transparency upfront
- Service quality can vary depending on local agent
- May not guarantee delivery date
Helpful Reviews
National Van Lines residential moving services
National Van Lines provides moving, packing and storage services for residential customers. It handles a range of move types, including:
- Local moves: National Van Lines works with local agents to handle in-state moves. Movers are typically licensed and insured and familiar with regional requirements and logistics.
- Long-distance moves: National Van Lines handles moves over longer distances, including trips within the same state or across state lines. Services typically include transportation, with optional packing and storage if you need help preparing or timing your move.
- Interstate moves: For moves that cross state lines, National Van Lines operates under federal regulations and uses a nationwide network of agents. The company offers transportation services along with optional packing, storage and delivery coordination.
- Cross-country moves: For coast-to-coast or cross-country relocations, National Van Lines provides long-haul transportation across its national network. Customers can add services such as full packing, storage and flexible delivery windows based on their timeline.
- International moves: National Van Lines also coordinates international relocations. Services may include shipment tracking, online account management and help with planning. For international moves, the company may provide:
- Guidance on the moving process
- Help with required documents
- Shipment tracking
- Door-to-door estimates for ocean or air shipping
Full-service moving packages
If you want to reduce the stress of moving, National Van Lines offers full-service moving packages that include:
- Loading and unloading
- Professional packing and unpacking
- Quality packing supplies
- Custom crating
- Short- and long-term storage options
- Shipment tracking
Fragile and bulky item moving
National Van Lines' movers have experience handling fine art, fragile belongings and bulky items. National Van Lines specializes in on-time delivery and can ship your items within your timeframe at the best rates available. Specialty items that National Van Lines handles include:
- Pool tables
- Store fixtures
- Pianos
- Grandfather clocks
- Fine art
- Cars (auto transport)
- Flat-screen TVs
National Van Lines' corporate moving services
National Van Lines offers commercial relocation services for businesses and organizations. These services are typically coordinated through a company representative and a National Van Lines agent to plan logistics and reduce downtime during the move.
Corporate and commercial moving services may include:
- Employee relocation: Coordination of household moves for employees, including packing, transportation and delivery
- Office and facility moves: Moving office furniture, equipment and supplies, with planning to limit business disruption
- Flexible scheduling: Options for phased moves, after-hours service or expedited timelines, depending on business needs
- Packing and logistics support: Professional packing, inventory tracking and coordination across multiple locations if needed
- Valuation coverage options: Additional protection for business assets beyond basic carrier liability
National Van Lines specialized moving services
In addition to standard residential moves, National Van Lines offers services tailored to specific groups and situations. These options can help address unique logistical needs, timelines and moving requirements.
- Military moves: National Van Lines works with service members and their families on Permanent Change of Station (PCS) moves. The company coordinates packing, transportation and delivery and may assist with required documentation and timelines set by the military.
- Senior moving services: For older adults, National Van Lines offers support that can include packing, loading and unloading, and coordination with family members or caregivers. These services are often used for downsizing or moving into a retirement community or assisted living facility.
- Condo and HOA moves: Moving into or out of condos and communities with homeowners associations (HOAs) may involve additional rules, such as elevator reservations, move-in windows or insurance requirements. National Van Lines can help plan around these restrictions and coordinate with building management.
National Van Lines moving quote process
Getting a quote from National Van Lines typically involves a few steps to assess the scope of your move. Because pricing is customized, most customers will need to speak with a representative or schedule an estimate. The quote process generally includes:
- Initial request: You can request a quote online or by phone, providing basic details like move date, locations and home size
- Inventory assessment: A representative may conduct a virtual or in-home survey to estimate the weight and volume of your belongings
- Estimate type: You may receive a binding estimate (fixed price) or a nonbinding estimate (final cost may change based on actual weight and services)
- Review of services: The quote will outline included services and optional add-ons, such as packing or storage
What affects moving costs?
Several factors can affect the final cost of your move, including:
- Distance and route of the move
- Total weight or volume of your items
- Packing and unpacking services
- Specialty item handling (e.g., pianos or antiques)
- Storage needs and delivery timing
- Access issues, such as stairs, long carry distances or elevator requirements
Because National Van Lines works through local agents, pricing and availability may vary by location.
FAQ
How accurate is a National Van Lines quote?
How accurate a National Van Lines quote is depends on the type of estimate you receive. Binding estimates are more predictable because the price is set upfront, while nonbinding estimates can change if the weight of your shipment or services differ from the original assessment.
Does National Van Lines require an in-home estimate?
In many cases, National Van Lines requires an in-home estimate, but you may also be able to do a virtual inventory review. An in-home or virtual survey helps the company create a more accurate inventory of your belongings. Some smaller or simpler moves may be quoted based on the details you provide without a full survey.
What is not included in a standard moving quote?
Basic quotes usually cover transportation and standard liability coverage, but many services cost extra. Packing, storage, specialty item handling and additional valuation coverage are typically add-ons that increase the total price.
Still have questions?
Is National Van Lines worth it?
National Van Lines is an established moving company that offers comprehensive moving services for every type of move. If you’re searching for a reliable mover with positive customer reviews, National Van Lines might be the right choice. With so many different options, the company can provide a customized move that fits your needs.
National Van Lines Reviews
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- 4,885,129 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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National Van Lines Company Information
- Company Name:
- National Van Lines
- Company Type:
- Private
- Year Founded:
- 1929
- Address:
- 2800 W. Roosevelt Road
- City:
- Broadview
- State/Province:
- IL
- Postal Code:
- 60155
- Country:
- United States
- Website:
- www.nationalvanlines.com






