National Moving Group Reviews

It was the most pleasurable moving I have ever had. All the team members from the top down were respectful, courteous, understanding. I cannot recommend all of them enough. All I can say at this point in time is thank you, thank you and more thank you's.

Ripoff company. They offered me a very low price, and even I had much less stuff than initially they raised the price. They sent me truck from EZ Movers, but when driver raised the price they refused to negotiate it, even in their policy says they have to help with price negotiations. They took 1,500 on top of EZ Movers charge. When I asked "why you took this money," it no answer. What is their participation in the process, they just found a client for EZ Movers. Plus, my furniture had multiple damages after this moving service, but no refund. I would not recommend anyone this business, only to my enemies.

When I called to arrange my move, all was perfect, representative was so responsive and helpful that I got lured in. Set up a delivery date two weeks from the pickup date to guarantee this exact day. All was well. I was very detailed and conservative on the online inventory estimation to have as few surprises as possible. And then the pickup date came... Movers gave me almost the double sq footage of what I was quoted for. I had nothing to do but pay this ransom... But then as the delivery date was approaching, I found out that my stuff is still at destination and will arrive about a week after initially agreed. I had numerous conversations with customer service and was basically told to plea to the moving company directly because there was nothing they could do. Fantastic...

Moved a family of 5 from Cali to FL. Shockingly nothing was lost or broken. Customer service was a 10.

There was a misunderstanding as to the type of cargo that could be moved through National Moving Group. Frank did a great job of resolving our problem and refunding our full deposit of $609.95 (Pending)... Thanks!

The long distance move which I booked with National Moving Group turned out to be a week long nightmare. My agent Erik ** was wonderful until things started going wrong, then he would not answer my calls for help. Elizabeth and Tami in customer service were worthless, rude, and unprofessional. My move was scheduled between 9am and noon. The outsourced movers, Super Movers & Storage, finally showed up at 8:45pm! The driver, Mohammad, complained from the beginning that the estimate was underweight. One thing Erik assured me of was that there would be no problem with the estimate because things even out. By 11:30 pm with the truck loaded I'm signing under duress for an additional $1093 to get them out of my house. No one can be reached at National even though they assure you of after hours assistance if there are problems.

I received my household stuff yesterday and I have lots of valuable item missing. Moving from Sunnyvale to Wisconsin. I tried to call the manager from Best Moving and he is behaving rudely and using abusing language. He is also saying he is not going to approve my claims. Please let me know how to deal with this. This is not the kind of customer satisfaction I accepted from National Moving Group. Please let me know how to follow up on this. Thanks.

I had an issue that Cami was able to work out for me in a very timely fashion and to my satisfaction. I greatly appreciate her intervention in my case.

This was an incredibly stressful experience for us, but Tami was amazing. She helped us fix issues, fought for us, followed up with us and I will say again that I wish I could give her a hug! She saved the day!

I am so grateful that I got the privilege of working with Tammy. Without a doubt she is one of the best agents I've ever had to deal with, caring and compassionate is what she is all about. Without her I would of given up and taken a loss... Thank you. P.S. Because of Tammy you got the set of 5 stars.

My move was not going well at first, which was caused by the moving company that was assigned the job. I had many problems dealing with them and getting them to respond/reply with accurate estimates on when my move would be delivered. I finally came to the realization that maybe National Moving Group would have more success in getting a response from the moving company. I was fully prepared to be told to deal with the moving company about any problems or complaints, but Tami (my service rep at NMG) was able to resolve all of my problems with the moving company quickly. She followed up with me and even offered a $50 refund for my troubles and assured me that National Moving Group will never send work to the company that was causing all of the delays and cost issues. I should have called NMG as soon as I started experiencing problems with this other moving company, as they were quick to resolve any and all problems.

Had an issue with damage to my desk. Tami, from your company, contacted the moving company. I got a more than fair settlement. She did a great job.

I recently moved from Georgia back to Nebraska. The move was seamless. The staff at NMG was courteous, friendly and very helpful. Moving is always stressful. But they reassured me to leave it in their hands. I would recommend to family and friends.

When I contracted with National Moving Group, I was given a lot of bad information. Alyssa (customer service) worked with me to get my "goods" delivered when nothing else seemed to work. She was great! Even waited patiently through my meltdown. Although I was disappointed in the length of time it took me to get my furniture & am totally disappointed in the company my contract was given to, Alyssa was my lifeline to remain sane. Thank you, Alyssa!

Just wanted to leave the highest review for your company and customer service. I had the best experience dealing with Julian, and would recommend to anyone. I have moved too many times to count and this was by far the most focused service that I have ever been given. Thank you again!

When looking for moving company options the best deal seemed to be with National Moving Group. In speaking with estimator Erik ** he provided me with the details and information needed with what to expect and for my first upcoming long distance move. This proved to be a very smooth long distance moving experience moving all my possessions from Arizona to NY in 11 days. Customer service was excellent - thanks to Alyssa. I would highly recommend using this moving group for any long distance moving needs.

I absolutely loved my experience with this company, they handled all my items with care. My items arrived on time. No damage to any of my stuff and I had a lot of fragile items. So grateful for the staff, I was able to speak to a live person at 2 am because I was curious to see where the truck was since this was my first big move. And it was amazing. Will definitely use their services again.

Thus far, our experience with this company has been horrible! It started with the lies and misleadings from rep, Joe, who lied about price, duration of time to get our things, and many other things. He told me to call him on his cell often, where the lies and misleadings weren't recorded. In my opinion, he should be fired! I've never used a moving company before and he knew that, so he took full advantage of my ignorance!!

I called National moving group to moving my furniture from Mississippi to San Antonio. Even thought it cost more money than U-Haul I felt it was a good decision. I was wrong. I was told my stuff would be picked up on Sunday the 12th between noon and 6. I was told a driver would call me with a exact time. No one ever called or showed up. Then I received a text message saying they would be there at noon then another text saying between 2 and 5. The driver finally showed up at midnight. I called that Tuesday to discuss the issue. I was told I would receive a discount, but they had to work on it. This took a week to figure out my discount. Since I moved into a two story house they wouldn't charge me to move my stuff upstairs. I dint have a problem with that cause at this time I just want my stuff. Someone called me on Sunday and told me they would be there Monday. No one called or showed up.

National Moving Group is a broker company. They contract with other movers to actually do the work. When you sign an agreement with National Moving Group, the actual drivers that pick up, drive and load do not have to follow the contract you signed. I experienced many discrepancies when the driver arrived to pick up. It was so bad that I thought I was being scammed. National Moving Group could do nothing about it. National Moving Group's customer service was poor, but even if it was good, they can't do anything to help the day of pickup. The quote was so severely off that I believe they misquoted me on purpose to get my business. If this review causes one person to go with a different company, it is worth it. My experience was miserable. I could have paid the competitors the same and at the very least, experienced some level of transparency. Please use a different company. National Moving Group is not a good moving solution.

I have mixed emotions: Ordering was extremely upsetting. Brandon claimed time and time again NMG was different because you weighed items, not by how much room was taken up in the truck. So I sold some very expensive but heavy items so I wouldn't have to pay to haul. Then when they came to load my stuff THEY CHARGED ME PER SQUARE FOOT which is EXACTLY what Brandon told me time and time again you didn't do that made your company different. He straight up lied and was extremely deceiving. It was recorded via phone so I would appreciate if that was dealt with. I know that he brings in a lot of business but there are other ways to do it than lying.

National was great for moving my kids from NC to Ohio. I appreciate everything that Alyssa did for us in making our move a smooth transition.

Tami promptly and professionally responded to the issues I had.

National customer service was available at all times and responded promptly with answers to questions and concerns during my recent move. Brian was especially helpful and worked with me when unexpected problems arose. He went out of his way to help me find an agreeable solution.

The moving company of most valuable movers has not been so great but Tammy from your customer service department has been wonderful to deal with and helping me get thru this difficult time.

It went very well, liked moving went very smoothly. If need to, will use them again. Thank you.

This was the worst experience I have ever had with ANY company, not just movers. Here's a summary of what happened: Among other hassles, National committed an administrative error that resulted in a two-week delay in the delivery of my shipment of household goods and cost me several hundred dollars. I emailed National to schedule my delivery and then called the next day to confirm everything was all set. National confirmed that we were good to go and that my delivery was scheduled as requested.

This company goes above and beyond for their customers. They strive for accomplishments. They do everything in their power to make your move as pleasant as possible. I love them. It's not a lot of companies nowadays that goes that extra mile for their clients unless you rolling in dough. This company and staff, and ESPECIALLY Frank and Tammy would make you a part of the family (they're part of the management team which this company should be grateful to have them) and management makes you a priority which is at the top of my list for me. I would recommend all my friends and family to do business with this company because I know they will be taken care of not just be another number or be taken advantage of. Any company that works their ass off for you is a keeper and I'll keep recommending to any and all who will listen. Thank you National you are truly appreciated.

DO NOT USE THIS COMPANY TO MOVE YOUR ITEMS! My move from Washington to Chicago took thirty - 30! - days with National. I was constantly shifted to different personnel and given empty promises. Boxes were crushed and a bed was damaged - but given National's service throughout the process it was not worth fighting over since I knew there would be no response. I was also promised on multiple occasions that I would receive a credit due to the insane amount of time it took to receive my items. However, once my items did finally arrive no one from National would return my calls.

Everyone knows that moving is one of the most stressful things anyone can do, so having someone to help when things get even worse is important. National Moving Group has a customer care representative, Tammy, who put every effort into smoothing things out and trying to put us at ease. There were others with the group who need a bit of schooling in customer care and I wish they had taken a little more time to investigate the moving company they broker to. The actual company that has our items did not honor the contract provided by this company and I can't address the final outcome because the items are in somewhere U.S.A. right now. I know all of us have learned a lot in these last 2 weeks. I will add an addendum once the items arrive.

There were multiple different representatives I was working with during this process, as I originally contacted National Moving Group and was surprised when Lifetime Moving actually did the move, however, National customer service was available at all times and responded promptly with questions and concerns.

The company worked with sincerity and integrity to bring satisfaction to my concerns. Their customer service was quick to respond and follow through with all of my issues. I am completely satisfied.

I was really pleased with the way Tami kept in touch with us during our move and worked with us to make sure our items made it safely. We dealt with some difficulties with the movers who lacked in their communication and professionalism and Tami was very helpful in straightening out some confusion regarding pricing and payments as well as making sure that we received some kind of settlement to replace items that had been broken or damaged during the move. I'm very thankful for her help!

My move was booked and handled by Jeff **. Jeff was very courteous, thorough, available to speak to, honest, reassuring and friendly. My experience was very pleasant and the price point of National Moving Group is very affordable. Everything is explained so very well. Thank you.

Had a great experience with National Moving Group. They showed up promptly, didn't damage anything, were super helpful, and made good time even though I was on a fifth floor walk up. Shout out to the team, you guys are great.

I had a great experience with National Moving. After considering several options for my move and speaking to a lot of companies, I went with National because their customer service was better than anyone else I spoke to. The move was great, on time and I am happy to recommend them to anyone.

I just recently moved from Kansas to South Florida and worked with the National Moving Group. Their customer service exceeded my expectations by a landslide. They were by my side through the whole process making sure my move went as smoothly as possible. The movers showed up on time, packed my things delicately and delivered my items in a timely manner with no damages. They arrived in the same shape they left. I would highly recommend any of my friends or family members who are looking for good quality movers.

Professional. On time!! Recently moved from Chicago to New Jersey. I had a lot of fragile items. Everything was packed accordingly and handled with care. I would definitely use National Moving Group again and highly recommend it.

Cross Country Move CA to NJ. National Movers was on top of things. They did their best to ensure satisfaction.

I ran into some problems with the movers, but Tammie from customer service was very helpful in mitigating the situation.

This was my first time using movers and I'm so glad I went with National Moving Group! The initial setup was quick and painless. On my move day, Frank was there for me every step of the way. He probably took 10 calls from me and was always patient and helpful, giving me valuable information on how to work with the movers. Tami might be my guardian angel. While my items were in transit she took AMAZING care of me, definitely putting my interests first and being the ultimate liaison between me and the delivery. If I could, I'd fly to Florida and give her a big hug and a homemade pie to say thank you! Moving is such a stressful process, especially as a first time mover, and National Moving Group is the way to go.

I moved from Myrtle Beach, South Carolina to Staten Island, New York and these guys did a fantastic job... Would def recommend them for anyone moving a long distance away. The workers were courteous and careful with all our belongings and they were packed very well...

The lady over the phone is very helpful with any problems that we faced. We moved cross country from New York to Arizona and the actual movers we had problems with but National helped us out and resolved the issues. Would recommend to someone.

I recently moved from Washington to Florida and I am glad I used National Moving Group. They were very pleasant to deal with. Drivers were in time and efficient. They packed everything nicely and all went great. I would for sure recommend these guys.

When my husband and I decided to relocate in NJ from Nashville, Tenn. so like most we started to stress over the whole moving process. We searched for hours. After reading reviews from so many different moving companies we decided to call National Moving Group, left a brief message. Five minutes later a nice lady Jenna returned my call. After 30 minutes of explaining how they can make our move so stress free, pick up dates, deliver dates, packing, wrapping, rates, talked to my husband. He said to use them. So thank you National Moving Group. We were very pleased. Highly recommending this moving co.

National Moving had a very nice agent who talked to us and told us what they do and how everything was going to be great. So we decided to do business with them. The whole thing turned out to be very stressful and unsatisfactory. They set a date and it was three weeks before we had to be out of the house. So we were in our house with a limited amount of furniture because we didn't move everything in the house.

My husband wasn't feeling well and said that we need to go with somebody who will load our things for us. I found National Moving Group online and they sounded like they would be a good company to go with so called them. They were polite and didn't leave a mess. They were expensive but they were good. When I was moving to Ohio, they picked up my furniture when they said they would and delivered it sooner than they said. They lost a couple of my chairs and a couple of things got broken but it wasn't any big deal. They did make the move stress-free. Every one of the movers worked non-stop but they still didn't frown. National Moving Group is great and I would recommend them.

I recently did a large move to Boca Raton. I found National on Google and I chose them because they were a local company. I'm glad I did. Drivers were on time and very courteous and efficient. I will definitely use them again!!!

Made a moving reservation but had to cancel due to unexpected circumstances. Thanks to their representative Chris ** and others at National Moving I was able to get a refund on my deposit pronto.

This 5 stars customer service rating is for Tamy ** only, not for the National moving group. While the company, several of its employees (particularly Zack and Liz) and company's vendors left a very negative impression, Tamy has been extremely helpful and attentive through the whole process. It looks like she was the only person among everyone I've spoken to, who actually wanted to solve the issue and help finalize the move. When I originally booked moving services with Zack, he provided a lot of misleading and false information about the moving process (pick up and delivery dates, insurance specifics, etc). He told me I would be notified one week ahead of time about exact dates, but later I learned that your company provides pick up and delivery dates only one day before, which contradicted previous statements from Zack and rules of both move in/move out properties.

I did a Google search for a moving company and National Moving Group was the cheapest. They were willing to do the move for $3000 - $1000 upfront and then at different parts of the move, they wanted the other $2000. What's weird is that they hounded me for that $1000 off the credit card - that's why I didn't go with them right away.

Moving is so stressful. I just can't thank National Moving Group enough. From A-Z they were there for me. Jenna always answered the phone and took the time to explain step by step exactly what to expect. The day of my move which was a Sunday twice I called in and they answered. The guys showed up and clearly knew what they were doing. When they delivered everything was put back together for me. Thanks!!

I decided to go online and I had a bunch of quotes from moving companies. I went with National Moving Group because of their price but the quote that I first got from them was wrong. The representative during purchasing process was professional. However they said online that they'll give a 65% discount, but they didn't. There was another $200 that I didn't see either, which they said was built-in. But we finally got it all figured out. They said I had 15,000 pounds but I don't believe it. I never did see the weight difference out for it though.

I planned my move from East Lansing, MI to Delray Beach, FL months ago with National. I was very pleased with all aspects of the move. I had a unique (what I thought) situation, where I needed storage of my 3-bedroom house for 6 months. The price I was quoted, somewhere north of $3700 was actually more than I wound up paying and they redelivered everything after my home was done being built. If you ever use National ask for Jeff **, nice guy. I worked with him from start to finish.

The salesperson from National Moving Group did a good job selling, was pleasant and answered all the right questions. Everything during the purchasing process was laid back until it was time to give a deposit check and things got to be a little awry. The experience was good including the company that did the actual moving up until the time that the drivers came and informed me of additional charges that I had to negotiate with the truck driver which shouldn't have been that way. I was very thorough with everything that was listed and it still has cost me extra money. I thought National movers would pick up half of the expense, but they haven't stepped up to the plate yet. I've been waiting to hear back from them because there was a misunderstanding. I tried to get in touch with my customer rep after this whole thing was done, who I could reach via cellphone any time of the day and that person will not return my messages or calls.

I was making a few phone calls and National called me back. They offered the best price and they could do when I wanted the service done. I used them and in the beginning, everything was fine. However, when they came, they charged me an additional $450 because they said they couldn’t get the truck in the storage facility. They had to rent a smaller U-Haul and I had to pay for it. There should have been a comment about extra expense, whether or not there would be something in order to expedite if there was any problem. I told them where it was in a storage facility and the truck that they got should have been able to handle going in there without me having to pay a separate, additional fee.

I was looking for a mover to move me from Virginia back home to Miami to be close to my family. I did what everyone else did. I went online and searched for a moving company. I was so confused who to go with. I gave National Moving Group a call and I was so happy I did. Out of all the moving companies National Moving Group really did a awesome job. The movers did such a great job wrapping all my furniture. It made me feel so comfortable. If you're looking for a good moving company call National Moving Group.

I just moved from California to West Palm Beach, Florida. I hired National Movers. I would recommend this company to all my friends. On time, nothing broken, all the boxes were sealed, never open, and that manager Todd, a real gentleman. He did exactly what he said he would do. I highly recommend them.

After receiving 3 estimates for my move from Atlanta to Port St Lucie, Florida, I decided to go with National even though they weren't the cheapest. The price was more than fair and the salesperson, Chris, was very professional and courteous. The movers that came did a nice job and were done packing and loading in only a few hours. Thank you National for doing a great job!

Can't say enough about the experience with National! Jenna helped me with things I never thought about with our move! The whole experience exceeded our expectations! Thank you again to Jenna and Frank for keeping us in the know. Will definitely tell our friends and family.

National Moving has helped me move from California to Boca Raton! What a great job. Awesome staff!! They did a great job wrapping all the furniture. Everything was packed and loaded! Awesome company. Thanks for the great experience!!!

I was extremely nervous about hiring a moving company. I have heard the many horror stories about moving brokers. I must say, National Moving Group has changed my mind about moving companies. I relocated my family from Chicago to South Florida at the beginning of this year. I had a very positive experience with NMG, throughout the whole process they were professional, courteous and prompt. My representative even went above the call of duty when I needed it. I was having computer issues and he was able to walk me through how to fix it, even though that was not his job! The whole process went smoothly and all my belongings arrived safely. If you are looking for a moving company that actually works for their customers, look no further. NMG are the guys you want when you are moving. I hope I never have to use them again, but if I do need to move again, I know who I am calling. Thanks NMG!

National Moving Group helped me moving from Michigan to Florida and they did a great job!!! On time, very careful with my belongings, and always there for me with any questions I had. Great company and I always will recommend them. I know other people who used their services and are very happy as well. Thank you with all the extra care!!!

I started inquiring online and then I was contacted by National Moving Group. The gentleman I was working with was very nice and followed up with me a lot. The price was good which was basically my deciding factor. I was told they could get me where I wanted to be at the time that I wanted to be there, but none of that really transpired. Peyton told me that there would be one truck, but ended up being two small trucks and a trailer. They dropped off some of my stuff in another state in a warehouse and they forgot to bring it. They also scratched my TV and broke my antique bed which I've had since I was 10 years old. I'm very unhappy about my bed.

Being in disaster recovery business we move to where the work is, we recently were awarded a big contract in NYC and had to get there quick! Moving from LA and having to relocate to NYC was not what I was looking to do. I picked National off of the internet and was pleasantly surprised! JENNA did everything she promised and they still came through with the most competitive pricing!!! They are in my contact list under "GREAT MOVING COMPANY". Thanks guys. Loyal customer.

I would like to say thank you to National Moving. I have moved several times in my life and it never gets easier. Moving has always been a stressful situation for us. National Moving Group made this best experience of all of those moves. Brian was always there for us when we had questions. The driver and his crew were very professional and did a standup job packing and loading our furniture. I would recommend National Moving Group to anyone that asks about who to call for a very professional experience.

I had such a hard time with the move and Tammy helped us so much! She genuinely cared. We are so thankful for Tammy!

I looked through websites and chose the National Moving Group. The rate was fairly competitive with the other rates that I looked at. The gentleman who helped me, the representative, was good in explaining things to me. The purchasing process was okay, but I did have a complaint with doing it over the phone. I am not experienced in moving myself and I told the young man what we were looking for. Other than that, I didn’t have many problems with the National Moving Group itself. Their people in the office were good. But I did have problems with the moving people themselves. The van line sucked. We had a four-bedroom house and a number of furniture and stuff that needed to be moved. I gave all that information, but then when the movers came in, they didn’t bring a big enough truck and they did everything by weight. I had to leave some things back at the old house and give stuff away like ladders and compressors.

Our move with National was fast and efficient. Their movers did exactly what they were supposed to do, but I had a problem with the end cost of it. What happened was I agreed to go with them after I got a quote from Kyle, who suddenly was no longer working for the company when I actually needed him. He told me that if I had anything else, I could always add it up to a reasonable amount and would have kept my cost as such. But I was not given the final cost when the movers came to pick up my belongings. Instead, they packed everything up and then told me that they're going to have to weigh it and then they would tell me how much it is.

National Moving Group had the best estimate for what I was needing but my experience with them was not that great. I was told that it would be about ten business days. Once they were on the road, they said it will be ten business days from my first day of available delivery. According to when they picked it up, they were about 20 days. Also, one of the reasons they were delayed was one of their trucks broke down and no one called to let me know. They had no communication so I was wondering where my stuff was. I called them and asked where my stuff was and that's when they informed me they had truck issues that they had to unload my stuff and load it up onto another vehicle.

I researched National Moving Group online. The quote they gave me was cheaper than renting a U-Haul and doing everything myself so I decided to get their service. My experience with them was okay. The only thing I didn't like is that they outsource. I didn't realize that they get an outside company and I ended up paying a lot more than what I was originally quoted. They were able to do the move within a decent time frame and the companies they hired to do it were very nice.

I had originally been looking at Two Men and A Truck but they were ridiculously expensive. The next one on the list was National Moving Group, so I called them up. One of the representatives was really friendly and was able to get me half of the cost of what I've been quoted at before. The three-part deposit and pickup worked out fine. That was a good way to break everything down and the cost was within my budget for everything. I move frequently in my line of work and National Moving Group helped me out. Everybody was great and everything went right according to plan. I had a great experience. They were courteous and helpful. I told them I would always come back to see what they can do for me. I appreciated the customer service and I speak very highly of National Moving Group with my reporter friend.

The services were good and National Moving's staff was very nice. The purchasing process was very simple and the person I dealt with was very helpful. The movers forgot to pack a couple of things and packed one thing that wasn't supposed to come, and it never ended up getting back to where it was supposed to go. But the time frame of the move was good.

National Moving was very helpful in my move to FL. They were outstanding. They helped me with all my needs. Thank you. I give a 10.

Erik through the selling process was extremely helpful and understanding of my situation. Also, when had a family issue arise and had to cancel Frank, in customer service, really was compassionate and extremely helpful in the process. Overall a great experience and will HIGHLY recommend them going forward and look forward to using their services as well.

I recently move from South Florida to Staten Island, NY and use National Movers. They were very professional and efficient. They went beyond my expectations. I would recommend them to all my family and friends.

I recently moved from Ohio to Florida. I dealt with Liz at National in customer service and she was amazing! My things arrived within a week and there were no damages. I will highly recommend their services to friends and family who I know will be moving in the future.

I put into a site that I was trying to move and got random bids from several carriers, and I found National Moving Group. The bid that they gave was lower than the others so I went with them. Apparently, they're a broker and grossly underestimated the cost of my move. I told them all the items that were on my move, that I will be moving, and the number of boxes which maybe different by no more than five. The movers came and itemized everything. What they did is like a bed would be three pieces--one for the box spring, one for the mattress, and one for the frame--instead of one piece. They piecemealed off my items like that to try to justify a higher charge. I ended up paying $1500 or more than their actual bid and it’s certainly disappointing, to say the least.

I moved from NY to Fl back in December and I worked with National Moving Group. The experience was as stress free as long distance moving can be. The guys I worked with were awesome. Anthony and the three other workers showed up right on time, as expected. They packed everything perfectly and efficiently and had everything ready to go within three hours. I received all my stuff six days later in the same shape it left in. I highly recommend National Moving group and I have already told numerous friends and family about their great service.

Tami was great! She handled a tough and frustrating situation around and was totally on the customer's side. She always called back as promised and was a great listener. The 4 stars is because she compensated for the carrier THAT MUCH. For them, I would give 1/2 a star! Tami is 10 stars for sure!!!

I was in contact with John and Tammy after my move.. They were both so helpful in solving my problem. Tammy went out of her way for me in helping me resolve my issue. I couldn't say enough about her kindness and goodwill towards me. She is the greatest!!! Thanks so much and God Bless.

The guy from National who organized the move for us was good throughout the process. He made it seem like it was going to be a straightforward process, plus the pricing was good. He made me comfortable. However, I didn't realize that he was a separate party - a whole different company than who I was going to actually be talking to in the end. There was a lot of third party involved in the move, so I was speaking to different people at each different turn. We were also told stuff that when we got there the price had escalated at $400. It wasn't a good move at all.

My customer service contact was Liz ** at the Boca Raton, FL location. She was very knowledgeable about figuring out our move. Our move went perfectly, our furniture and "stuff" came on time and there were no damaged items. Thank you Liz ** and National for a job well done.

After hearing countless stories of awful moving experiences we were very scared and a bit skeptical over the great deal we were getting. Erik was amazing and was there for us through the whole experience overseeing that everything went smoothly and it did! Our furniture arrived undamaged, on time and there were no hidden fees. I don't normally write reviews but with all the horror stories I thought this could save someone from picking the wrong company.

Tammy was very efficient and professional.

National Moving Group was good. They were on-time, got my stuff there quickly and their price was good. Their movers were very professional and they did a good job getting everything up there. They’re friendly, quick and clean. Overall, my experience has been efficient and easy. I was happy with them.

I had a horrible experience with National Moving Group. Their price originally was great, but then I wound up paying a lot of money to move. The guys in Brooklyn were great but whoever they hired to move me was terrible. The actual people that they got to get the job tried to shake me down for money and my flat screen TV is broken. I got to call them and I'm missing a men's watch. They said that they couldn't fit the semi into my community and they want $500 from me but the other guy on the other end took care of it and didn't charge me for that.

Pick up of items was awesome. Drop off of items was also awesome. There was some difficulty getting a response from the driver as to when the items were going to be delivered. I made multiple phone calls and was not given a straight answer until I demanded an answer. We were told that the items would be here on a certain day and they did not arrive. I finally spoke with someone who got ahold of the driver and he came when they said he would come.

I've just moved my household from California to Massachusetts. With all the services I received, I can tell that my decision to use National Moving group was very right. My special thanks to Tami. Tami did a great job! Tami is very caring. From the loading time all the way to unloading to the destination, Tami helped me to monitoring all the steps and reported the status to me in time. Especially when the driver company could not meet the schedule of loading while I have to catch flight on the same day, Tami (and Eric, thanks very much to Eric too) helped to work with EZ moving to re-arrange the loading in earlier morning so I didn't have to missing the flight... Thanks to Tami, Eric and the National Moving Group. The price National Moving offered was very fair. The carrier, driver Joe, was excellent, as well. I am completely satisfied with National Moving especially Tami's work!

Overall Ms. ** has done a superb job in handling our move. We have had nothing but issues with the movers, Oleg Van Lines. This is my first move and acknowledge I have made mistakes but some of the practices of Oleg Van Lines are very questionable. The problems started with the signing of the paperwork. They had me sign all the forms before they would start loading and was told I would review them before they left. I forgot to ask and they didn't offer this review. I was charged for incorrect amounts of packing materials ($815.00). Ms. ** advised would work on the incorrect amounts of packing materials and would let me know the outcome.

MOVING TO KIRKWOOD, MO. For starters--Day late coming to pick up. No phone call to tell. I waited 5 hours & called Frank. Tim (mover) had the wrong phone number. Derrick (sales) & I went over all the things I was taking. First we had $1790, then I added a loveseat, $2100 which was great. The only furniture I had was 1 bedroom suite, small kitchen table, 1 leather recliner, 1 leather desk chair, side tables, TV stand, bicycle & boxes.

I'm still upset about my move with National Moving Group. It was a bad experience. These people that had been paid nearly $2,000 tried to get more money out of me. This was a real tragic situation that I got myself into. A very beloved neighbor, who lived two houses down from me and whom I had known for almost 40 years, died. This woman had a daughter, Patricia, and she contacted me and I helped her in packing up her mother's things here in Florida and moving them to her place in Missouri.

I had a very odd arrangement with National Moving Group. They charged me $500 for bringing another group to move my stuff. By the time that they were taking my money, they were very fast and agile. When they finally moved my stuff, it was terrible. At the time that I wanted to contact them to see where my stuff is or who is actually moving my furniture, they did not respond at all. They changed the driver for the whole cargo and the person who was responsible for that three times. Also, they said that they can move my stuff in five days and that's why I chose them in the first place. But it took three weeks. I thought they are a moving company but they're not. They were hiring people from different cities to move their stuff and did not provide any service men. They were not a combined, concentrated company. They did bits and bites.

It was my first time moving and I didn't realize that National Moving Group was picking up multiple houses until then. Otherwise, it was a good experience. They did a good job. The only thing I would comment on was that the estimate didn't match what the price was and this may have been because I didn't realize how much stuff I had to move. I also didn't realize that it would take a week and a half for our stuff to get to the destination. The movers did a professional job even though they had to deal a lot with my family being there.

I had the worst moving experience with National Moving Group. They seemed reliable at first so I chose to move with them. But it was terrible. The purchasing process was also the worst. I talked to them first and they weren't able to find a mover that I'm comfortable with. The movers did not show up on time. They did not show up at the day or the time they said they would show up. Also, I was charged for a mattress cover. But they only wrapped my mattress, folded it like a burrito and taped it together. It ruined my mattress. The same thing happened on the receipt of the move. They didn't show up on time as well. And some of my items were missing, broken and damaged. I felt a little defrauded. I’m still trying to rectify the move but I definitely wouldn’t use the company again.

National Moving Group is the worst experience in my life and I would never use them again. That's the first and last time. I was preparing to move from New York City to Denver, Colorado for a February move and came across a number of vendors as I started to prepare in January. I had a pretty good call with National's sales rep and they were offering $300 off, but that was the shining moment of my experience. Everything was completely downhill from there.

I did some research, calling some different places when I was in Greensborough and a couple of the companies were really trying to be pushy with it like they hurried me to make a decision, that I have to pay it today, and have to lock in. I work in the field and I’m busy. But National Moving was not like that and that’s one thing I really liked. I was pretty happy with what I heard from them. I was able to move in a decent time frame and the purchasing process was fine. They did an excellent job, was on point, and timely. I was very pleased with them.

National was helpful and cooperative during the move. The response of the customer service took longer than expected, but everything was good. The moving person held my things for almost a month and he kept the things safe. I'm satisfied with my experience with them.

I went to the website of approved moving companies and the National Moving group was one of the ones that came up. It was important that they were insured. I got three different estimates and they had the best estimate for the amount of stuff that we were moving at the time. Moreover, their blogs were favorable as far as the past customer comments.

My experience with National Moving Group has been all that I anticipated. It's not concluded yet but everything is going very well and so far, so good. I'm trying to have the stuff delivered to me in the next week or so. This is the first time I've used them and I chose them for their price.

I got National Moving Group to help me move because I thought it was going to be cheaper, but I feel very poorly about my experience in moving with them. I was upset that I asked them if they boxed the TV and they said yes, but they didn't tell me they were going to charge for it. I would've done it myself or gone to U-Haul and bought that. So I spent $140 to box up the TV. They didn't tell me about leaving the cars empty, too, so I had to pay $150 extra per box, but I would also have done that myself. Then they were going to charge me $300 to shuttle with the new car, and so I ranted away. Then there was the $75 charge per 75 foot, but it definitely wasn't 75 foot, so that was crafty. They should just have disclosed what the actual price was going to be. I really was dissatisfied with their service.

At the beginning, National Moving Group was less expensive than any other group that we looked at. But when it came down to it, they cost us almost three times more than what the others had quoted us. We were quoted per pound per mile on the price but they wound up charging us per cubic foot - they blatantly lied to us. They also wanted everything upfront beforehand. Moreover, we had to wait a week after their stated delivery date before they actually delivered stuff.

This is the first time I moved using National Moving Group and also the last. When I called them, they sounded very professional. They sent me a quote and asked me to walk through the house and tell them about all the different household items. It sounded like they knew what they were doing. They gave me a two-day window to pick up and deliver my household items but they didn't stick to it. They didn't contact me about the pick up. I had to call them. They told me they had an accident which I don't believe. So they were a day late and now the delivery is scheduled this coming weekend but then there are excuses again. I will not recommend them to anybody. I don't like to deal with them. They're a bunch of useless people to work with.

My experience with National Moving wasn’t good. The guy that picked up the stuff did okay on the pickup, but they made me mad when they got down here. They didn’t mark things correctly and it looked like they had hurried through the inventory. I wasn’t with them on the other end, so I didn’t get to have any input on that. When they got down here, they misplaced a box and my step stool, which he did pay me for. But he only paid me after I had given him $100 to set up, which he didn’t even do. From the beginning, they said that the driver will be willing to set up. He had gotten my stuff out of storage, which I had told them at the beginning, and when he came on the truck, he goes, “I didn’t take it down so I don’t have to set it up.” He didn’t even put my couches together or my beds.

We got National due to the price and overall, it was nice. We were able to move in a decent timeframe. Also, the representative that I talked to when buying the package was very nice and was definitely working hard to get us the best deal possible. However, we were given an original price and then that was adjusted again and again. It almost went past our first price of what we wanted to spend. Also, we were moving into an apartment complex and I’m not sure where I had missed this in the paperwork, but we didn’t know that if the movers have to walk more than 75 feet between the truck and the property, it’s an extra $100. They charged us that. Moreover, they damaged a piece of furniture, some dishes and some other things. The driver of the moving group said he was going to send us a form to fill out to put claims in on those and we never got the form. We haven’t been able to get ahold of anyone to make that claim.

I regret moving my furniture with National, because at the end of the day, they didn't give the actual information or the way things run. I found them online before I moved to Florida when I was looking for a place and it took me five days to actually find them. Firstly, when I called them and paid my deposit, it was stated that they have a storage in the state of Florida where I moved to - that was fake. My furniture was stored in a truck or wherever. Then I did business with them and in the end found out that National had a contract with somebody else, which I wasn't notified about. They also gave me an inaccurate price. Their representative tried to say that I gave him the wrong details of my furniture, which I didn't.

I looked online and there was something that I clicked on that had about six different moving groups contact me. National Moving Group called me and offered a good price. I was sent some information by email detailing whatever the cost would be and then somebody else called me back and we talked a little bit more. Everything was done online by email. They went out exactly when I wanted to and everything arrived exactly when they said it would so it was great. The crew was excellent, friendly and professional. They communicated very well when they were coming and showed up on time.

At first, I looked into National Moving Group's price and then checked a few other websites. They were right in the same ballpark so I used them. The move was very good. Service was excellent. They misplaced the piece of glass for my desk and found it in the warehouse when they got back. They shipped it to me which cost them $150.

I did discuss with National Moving Group. I am now updating my star rating.

National Moving Group told me that they will have their own truck and will make sure to say they are the broker when arriving. I am updating my star rating because I believe they will take this information and apply it.

I went online and a site I accessed started feeding me movers - pretty much everybody from the East Coast. I eventually spoke to a pleasant gentleman from National who made the initial arrangements. He gave me a better deal and price; he sounded earnest and sincere, which convinced me to go with them. However, my experience moving with National wasn't so good, but I'm not gonna complain. I got mostly everything now and they were able to move my things within a decent time frame. I had moved to a storage unit and then National's people moved me from the storage unit to my home again down here in Florida. Since I didn't see how everything was prior to the move, I don't know if I can blame National or the company who moved me to the storage unit for the condition of the things I received.

I called around and got some estimates. I talked to some people that I felt comfortable with and made the decision to use National Moving Group. The services they provided were good. I didn't have many problems. I'm satisfied and it was a good experience.

I put out a call for bids for the moving project and National Moving Group was among the ones that responded. It seemed like they were offering a good deal so we chose them. They did a fine job of packing, unpacking and moving everything. Nothing got broken or damaged. However, it was a nasty surprise in terms of the price quote because they quoted one price and then it went up by a third - from $2,000 to $3,300 - and that's after my mother decided she didn't want to take several pieces. The people who gave the estimate really need some more training to figure out how much things weigh and what's required because once I paid, it's not like I could go with somebody else since it's not refundable.