Molloy Moving & Storage Reviews

Molloy Brothers was fabulous and absolutely great. We even recommended them to a few other people. They were efficient and clean. There wasn't a mark on the walls in either place, where we left and where we moved in. It was a wonderful experience.

We have since been contacted by Malloy Bros. who paid us a satisfactory amount to resolve the issue.

The company's reps called me several times to follow up on my move. The CFO of the company called and gave me a price adjustment because of my bad experience with them. They are concerned about customer care and they did what they could to try to make it right.

Molloy Brothers were professional and handled our move quite professionally. They were on top of their game. I didn't want to move myself and we were referred to Molloy Brothers by Mark **. I just had a real problem with the foreman. He was really rude and impatient. He was kind of brusque and said there was too much loose stuff and I know that I was ready having grown up in the moving business myself and working packing jobs while in college. What happened is that I didn't get the keys to the place because there was somebody living in here until I moved in. I had to drive all the way to my husband's office and get a set of keys to let them in so they were kind of upset about that but I didn't have much damage.

I considered some other companies for my move but was referred to Molloy Brothers by Rob ** -- I have a good relationship with him and he put me in touch with the local salesman. I thought that salesman was really, really nice and professional and easy to get along with so I felt comfortable going with them. I didn't move a very long distance but the crew was very fast. I had some of them pack stuff for me which was very, very quick. They were very polite and hardworking. My coordinator Diane ** and the salesman Chris ** were absolutely wonderful. The whole experience pretty much met all of my expectations. Easy, comfortable and efficient. I received the same service that I was promised. My sister is moving in a few weeks and she's going to use Molloy Brothers.

We were referred to Molloy Brothers Moving by my wife's brother so we decided to use them for our move when we purchased a new home. It wasn't too far, about 10 blocks away from our old address, no special need. The only thing is we got extra wardrobe boxes, packing up the glass, glass mirrors and stuff. They said they could pack it up but I wanted to pack it up. It was extra for them to pack it up. I did ahead of time. Everything was cool. It was a good move and everything worked out the way they said it's going to happen.

I was referred to Molloy Brothers by Dan **. We retired and we had a condo in Florida we sold so we decided to move. The move went as smooth as could possibly have been expected. It far exceeded our expectations. Most of the time, you hear the horror stories about moves, and we didn’t experience anything of that. The guys from Molloy Brothers that were involved were friendly; they were efficient. They were concerned about the outcome, as opposed to just working for a company. I absolutely received the same service I was promised, and it was fast and delightful.

Rob ** referred me to Molloy Brothers because I was relocating. I decided to go with them because just going through the very overwhelming job, it just made more sense to use a company. They were just a lot more together than I was. The room that had my stuff and my fiance is from two different locations, so they’re moving it into a smaller apartment on the third floor. They really had their work cut out to them and they really did a great job. So between the furniture and all of the extras that we had for the house, we had a lot of stuff.

My company referred Molloy Brothers Moving to me through the company relocation and job living in location service. The office is moving from New York City to Duchess County. I believe the mileage from my home to the new apartment is 125 miles. The moving crew were very professional and courteous, and they were extremely diligent in packing me up. They took great care to wrap up my belongings, nothing was broken. I had no issues or problems with the packing-up crew or the moving crew. My experience with Molloy Brothers exceeded the expectations that were set by my company. It was a successful move. I think that says a lot.

Move from Mineola, NY to Vero Beach, FL - If you want an excellent experience in moving your possessions, call Molloy Brothers. Price was on target, pleasant workers from estimator, office staff and actual physical lifting, packing, unloading and set-up. Great! Great! Great!

Anthony ** recommended Molloy Bros. We had bought a bigger house and I didn't want to do the move on my own. They did everything that they said they were going to do and all our expectations were met. Nothing was broken and it was a pleasant experience.

My experience with Molloy Brothers was good. They got the job done. They worked quickly and there weren't any problems.

I was referred to Molloy Brothers by Shamus Barnes. It was for a big move. We were relocating from Jersey down to Florida. I had some very delicate items, some artwork, and I had them wrap those for me, and they came down beautifully. Nothing was broken. Everything was well-taken care of. I had furniture and had 50 some boxes. I had just an apartment, but still, it was a bed and couch and chair and tables and stuff like that, but they did a great job.

Sold Mom's Long Island home of 50 years in order to move in with us in NJ. Movers arrived on time and were very fast and efficient. They left before us and we did a final cleanup and said goodbyes to the neighbors. When we arrived in NJ they were already there. I asked them to set up Mom's room and they put everything together just as it was in the old house. We were grateful for their speed and the handling of Mom's items. The movers were great with Mom. We sat to make the final payment and there were no additional charges or surprises. Was extremely happy with the whole experience. Would definitely recommend.

I've had one of the two parts of my move and Molloy Brothers Moving couldn't have been more professional. The weather was terrible and the guys were in good cheer. They took their time and they did everything they were supposed to do. They did a great job. The supervisor was fantastic. It was great.

Molloy Brothers were excellent. I had no problems at all. I'd used them before when I moved from Manhattan into Rockefeller Center. I gave up my apartment in the city and I was living in Rockefeller Center. So he moved me from there to Windbrook to Freeport where I kept it in storage. And then from there, I moved into a house myself. When I moved to Florida, I had him do the move for that because that was just too much for me to do. I retired and I have a home in North Carolina and in Florida, and we decided to take the furniture and bring it to Florida because the house that I had in North Carolina which I've had for about 25 years is pretty well stocked. I haven't had that much furniture in the house I have in Florida. So we took the stuff in New York and brought it down to Florida. Everybody was superb, friendly and respectful. I had no problems, really. In fact, I recommended two other people to them for the move. James Molloy has lived up to his reputation. There's nothing wrong with it at all. It's excellent. It was all done first class. Nothing was damaged. Nothing was lost. So I'm very happy. It was very satisfactory.

I decided to use Molloy Brothers instead of moving on my own because of the size of the job. This was a move for a change in the pastor at the church that I volunteer for. The experience with Molloy Brothers was excellent. Everything went very well. They are very prompt, very courteous, and very professional.

I was moving apartments in Manhattan, I moved out from living with a roommate to living on my own. I couldn't move all my furniture by myself. The Molloy Brothers crew was really good. They did everything within three hours, so I was really happy. They definitely exceeded my expectation because I thought it was gonna take all day, but I was done by noon. I would definitely tell my friends to use them. They were efficient and pretty decent price-wise.

I was very, very pleased with the professionalism and the speed with which they did everything. Molloy Brothers did an excellent job.

My experience with Molloy Brothers was great. It was a while ago, but they did a great job. My father is friendly with the company owner. I decided to use them because the size of the furniture and stuff that I was bringing were just too much. I had gotten a new apartment and I was moving back into Manhattan for work. I moved from Richmond, Rockaway to Manhattan. Everything went smoothly and it was right on par, a seamless move. If people are looking for assistance in moving they should give Molloy a call.

The reason for the move was the hurricane. We were referred to Molloy Brothers and they were great, in and out. Everything worked out very nicely. It was good customer service and they were always willing to help.

Very positive experience from start to finish. There were no surprises. The movers showed up when they were supposed to, wrapped everything properly and set up the new home as we requested. We got what we paid for. Friendly and professional service throughout!

We will never recommend or use Molloy Brothers again. They were unprofessional - wouldn't return telephone calls, misrepresented services provided; actual cost was $1,000 above estimate and they couldn't/wouldn't explain it, and they lost a significant amount of our belongings including one dining room chair (What do you do with 5 dining room chairs?!). It was a very frustrating and exhausting experience. We will never use them again.

Items were put into storage, good pieces of solid wood furniture, etc. at the cost of 179 bucks a month plus tax. Since the items were in storage, when the time came to move cross country, I thought it would be the easiest and best to simply use them for the move. The appointed day came and the driver refused to move all items and boxes out and left. The company rep was contacted from the curbside and fully aware and even spoke to the driver and heard the truck pull out. Molloy Bros. had my credit card almost maxed out for their proposed charges for the entire move due to their employee not taking items.

We finally finished our move from Commack to Phoenix last week! Molloy Bros. and Mayflower did a great job, and the nice lady at the phone really held my hand through the process. Minus 1 star for my coordinator (always got her voicemail, but she did call back eventually), but the rest of the experience was tops.

The movers sent to my home smelled. They looked like crack-heads and they were very careless with my belongings. When you first call Molloy Brothers, a nice young lady will answer the phone and tell you exactly what you want to hear. When we got our furniture, it was torn, ripped, and damaged. Then, they had the nerve to call me about more money. This company sucks. My wife was crying. We will never be able to replace this stuff.

Molloy Bros moved my furniture from my home in Northport, LI into their storage facility (Advance Metro Movers of LI) in Old Bethpage, LI in August of 2007. At the time, they estimated the costings based on my goods at 13,000lbs for the move and 1,400 cubic feet for the storage and I was advised they would weigh the goods going into warehouse and adjust the pricing accordingly. This never happened.

We moved from LI, NY to Florida. Several pieces of furniture were damaged, lamps were broken, and there were puncture holes in cartons ruining original paintings, etc. It is not possible to inspect every item and carton content when everything is delivered. I did call and complain and was sent a claim form to file within 9 months. I did so and the claim was summarily dismissed, because I signed that everything was delivered in "apparent" good condition. Needless to say, no further communication was made by Molloy Bros.

I recently made a complaint against Molloy Bros Moving related to my two part move from NY to FL. The company has contacted me to address my concerns. They presented me with aggressive pricing for my long distance move, and showed a real appreciation for my concerns. My company contact, Sandra **, was very helpful and made several proposals to help me meet my move date and budget. This has turned out to be very positive and pleasant experience after all, and I would recommend this company to all who are looking for a very professional moving company in the future.

UPDATE: The new managers at Molloy contacted me and made this situation right, which I appreciate. Like I said in the original review, everything was great aside from the surprise charges but I'm comfortable giving 5 stars with that issue resolved.

We contacted and ultimately used this company after ensuring they did not have any negative feedback on the BBB web site. I am so sorry to say that this experience has been terrible from the day the movers arrived to pick up my belongings. On November 27, 2007, Molloy Bros movers arrived at my home to take all of my belongings into storage as we sold our house and were looking for a new one. We knew our belongings would be in storage for 3-6 months and paid the extra money for insurance above the policy that the moving company provided.

I contracted at the end of June for a 19 July move from New Jersey to Arkansas. I called on Thursday morning 15 July to confirm and was assured that the move for the 19 would occur. On Saturday afternoon 17 July I recieved a call stating that they may or may not pick up my stuff on Monday. Monday morning I had to call and they said they would have to delay my move until Tuesday morning. They stated that providing me notice on a Saturday afternoon was adequate notice.

Extensive damage to furniture, and attempted extortion. One of the movers, for no apparent reason, rolled our dining room table down a concrete-tiled hallway-cracking the table in half, and scarring it all around the edges. At the delivery site,they refused to deliver our goods unless I paid an additional %50 more. I refused, and spent an hour and a half on the phone with Mayflower until they were convinced I wouldn't pay their extortion fee-then they unloaded.I am pursuing remedy myself-but what really annoys me is that YOU GUYS recommended these crooks--PLEASE TAKE THEM OFF YOUR GOOD GUYS ROSTER!!!

This company sold me a service and did not deliver. We signed a contract with them to move our personal belongings from NYC to Los Angeles. We were told that it was no problem to have the movers pick up our things in the morning, as I work in the afternoon. I scheduled the move 3 weeks ahead of time to assure there wouldn't be a conflict. On June 3rd the movers were supposed to arrive between 8am and 10am. They never showed up. I had to call them myself, (they didn't give us the courtesy to call), and at that time they told me that the movers wouldn't be getting to my apartment until the afternoon. I had to miss work, which cost me 5 hours.

My belongings were picked up from my old apt. in NY on 11/29/02 and were put into storage until I notified the above persons of my new address. My shipment was to be loaded on a truck between 12/13-16/02 and I should have received them no later than 12/27/02, which already was an extended amount of time. I attempted to the above persons several times starting on 12/20 and never received an answer until 12/26 when I was told that my shipment never made it on the truck. No one, not even a manager had the decsceny to contact me to let me know that my bed, clothes etc... were not in route. I spoke with a manager, Harry O'Brien, and he said he would ship me some boxes UPS on 12/27/02. It is 1/7/03 and I have still not received them. On 12/30/02 I left him a voicemail to contact me and he never did. I once again had to go out of my way to call them. Furthermore, they charged the credit card used for the full amt of $2,700.04 when it was confirmed at $2,403.79 and even though I still have not received my shipment. I have been sleeping on an air mattress for the past 2 weeks. Furthermore, the moving company on this end, Black Diamond in Jackson, WY was never contacted to be informed that a shipment has been delayed. From the very beginning, Gladys Simeone told me that I would be treated as a VIP, because of family friends that used to work there. I wonder if this is VIP treatment, what happens to the regular customers. There was absolutely no adjustment made to my bill except for storage for the time it was not even supposed to be in storage. I do feel I should be compensated for such a huge inconveince, with very little, if any follow up.

Molloy Bros guarenteed our furniture delivery on July 1. July 5th was the latest delivery date. It is now July 9th and they keep postponing delivery. Will not return our calls. They apparrently don't even know where the truck actually is or when to expect it. They say Friday but they keep pushing back the dates and we never get a straight answer. I strongly recommend not to use Molloy Bros or Mayflower on your next move. Pay people to load a ryder truck and unload. That way you are in control not them.My wife is suffering severly from anxietly due to this. I was relocating my business and all my equipment is on board and I am suffering damages with that as well. We are sleeping on the floor. They offered to pick up our hotel expenses but that is not an option since we have pets and cannot continue to put any more stress on them since 2 of the cats are sick and 1 has had to receive medical attention already. At this point I only hope that due to the extreme heat in the northeast and inside the truck that my office equipment and personal belongings are not damaged.

I notice that Molloy Brothers is STILL on your site as a good guy. I have nothing good to say about a moving company that misrepresented their policies and then covered up their poor handling of our furniture. Now they are trying to refuse to pay on the insurance claim. Good Guys is not a phrase I would use to describe this company.

Original quote for move was $6435. Final invoice after delayed move, (previously quoted to us as only costing $1200 more for storage) was $11,456.69 after they gave me a discount of $400. More than $3800 in increased hidden charges, claimed by them as items that were not initially counted.