Molloy Moving & Storage Reviews

My parents used them to move from Long Island to Florida and we all couldn't be more pleased. They were professional, efficient and fast. John was great and his sons were extremely hard working and did an amazing job and made it an enjoyable process. I wish I knew about them in the past so I could have used them when I moved, but my next move when my lease is up I will 100% be calling them!!

I used Molloy Brothers for a move in December 2015 and could not have been more pleased. It all went so smoothly it was incredible. The people that came were very nice and took great care with my possessions and my house. They reassembled and set up everything at my new home as well. I would use them again on my next move.

First I'd like to compliment you on the packers. They were fast, accommodating, courteous and professional. Unfortunately there was a problem with the man who was heading the movers. Overall it went smoothly and as far as I can tell (not everything is unpacked yet) all my things arrived safely. The men were diligent and worked hard. Below is a list of the problems I encountered. When the movers were taking things out of my old apt, there was a problem taking apart one of my wall units. The head man (Luis) was not gracious about it and caused me to feel stressed over it. He could have said that there's a problem, and not to worry, it will be fixed but instead he made me feel a little apprehensive about whether it could be moved at all. He was also rude to my friend, who was helping me and had intervened on my behalf.

I moved from Island Park, ny to Osprey, Fl and everything went off so smoothly, I was shocked. Everything went completely as it should have. There were more delays on my home sale and they were able to deal with it better than I did. My stuff was picked up and packed right on time. Went to storage for 2 months and arrived in Florida in the same condition as it left. Nothing lost or broken. If you have to move, Molloy is the route to take. From estimators to coordinators to moving men, they are highly recommended by me.

Horrible... very unprofessional. First they severely underestimated the contents of my home. They sent a team of unprofessional extremely unorganized men. Their attire and personal appeal was disgusting to say the least. Some smelled like alcohol, dirty ripped clothes, and constantly smoking. They all stood around while one guy did all the work. The contents didn't fit on the Truck and had to send a second truck, which they charged. I have explained the situation to the Customer service and the manager several times, and they did nothing. They charged me at full price when really only one guy and I did most of the move. Really hated the service. Had to give them the payment in cash or certified check so they can release my personal belongings. Tomorrow is another day.

We have recently been moved from New York to Florida by Molloy. We were very pleased with the estimating, packing and the crew. They could not have been more friendly or professional. However the company they hired to pack and move a large sculpture were not on time and unprepared, without the proper equipment and manpower to do the job both in New York and FL. Molloy was also not the right company to move our safe as it was dropped and damaged and unable to open upon arrival. A safe company had to be called to drill it open to access some documents and it is unrepairable. We did not put in a claim as we believe it is our fault for asking them to move a 500 pound safe, that they do not know how to do. The crew was quite good in FL and pleasant.

I called Mayflower for a quote to move from Long Island, NY to San Diego, CA beginning of November 2nd. A nice guy called me back, scheduled a consultation. He came from Molloy Bros Moving & Storage to come give me a quote. Everything there went fine. He got me scheduled for November 12 to be picked up and delivered no later than 14 days which is what I was TOLD. The latest my contract says is November 27, 2015. So I move to CA and I don't hear back from my coordinator. Her name is Kim on the Old Bethpage office. Weeks go by still no call, no updates and this is when EVERYTHING went to crap. I called on November 22 left a message for Kim my updated address on where the furniture needs to be delivered as well as used the Updater portal to update such needed address. Still didn't hear back.

While it took quite a long time, the company worked with us to resolve our issue satisfactorily.

I cannot say enough about the wonderful job that Molloy Bros has done for us. From the very first call to the actual moving day, it could not have gone any smoother. ** is a true customer service professional & answered all of my questions & returned all of my calls on the same day. ** the salesman who came to assess our belongings was extremely helpful with suggestions on how to make things go better for us. And the actual crew, ** were amazing. They arrived on time, treated not only us, but our belongings & both the home we were leaving & the home we moved to with the utmost respect. They were a pleasure.

We moved from New York to Florida. Everybody, from the girl who answered the phone the first time I called to the crew who moved my stuff, was awesome. They were very nice, helpful, clean, and prompt. Everything was great. I can't say enough good things about Molloy Brothers.

Since my neighbor had used Molloy, we just felt pretty confident and good about using them. The move started well. Someone from Molloy (after we contacted them) came and gave us an estimate and did everything. She was absolutely amazing, efficient, professional, and we got along great. Then, she turned over the paperwork to another girl who was just as amazing. She was also efficient- she called and let us know if there were changes. The guys that came to pack our things were also absolutely amazing. They were careful. They explained everything, marked everything fragile that was fragile - they did everything right. The people from Molloy were all wonderful. But the end was not as pleasant as the beginning.

Every interaction I had with the moving company was completely positive. In particular, the initial guy who came out, Bill, did an estimate for the move and he made it a binding estimate and they didn’t deviate from that number in any respect whatsoever. Bill was extremely professional, which I appreciated very much. Because often times you hear about getting quote at one price and then when they show up they say oh this or that increases the price. They didn’t do that at all. Also, the moving crew, again all professional, were super fast and they didn’t damage anything. I would absolutely recommend Molloy Brothers to anybody.

My experience with Molloy Brothers from New York to Georgia is very good. I would definitely recommend them to anyone. Overall, we were very, very impressed by the agent that keeps visiting and then, from the move itself with the attendant coming, looking at our stuff not packing away, just marking, laboring, and then putting in the truck. The coordinator was also always in-touch with us and then when they arrived, they gave us today's notice. They showed up and they were very professional putting everything away and leaving. They accounted for every box of item that was on the inventory. Overall it was stress-free.

I have nothing but amazing things to say about Molloy Brothers. The guys were incredible, on time and efficient. They were really nice for the right price. Literally every time I walk up my stairs I don’t know how they did what they did.

Even when there was snow on the ground, Molloy Brothers still did their job well quickly and proficiently. It’s a far walk from the street to here. I would highly recommend Molloy Brothers. They were very professional.

Molloy Brothers were excellent, organized, cheerful and inexpensive.

The estimator was very knowledgeable, accurate, and a good guy to work with. My coordinator was also very good. She was on top of everything and was quite excellent. I’ve moved all over this country and I’ve used Allied, Mayflower, and of course, Global but I was really pleased with Molloy Brothers the most. They had a good crew who worked hard and actually finished right on time. It was a great move.

Molloy Brothers were on time. They were very efficient about offloading. I haven't had a chance to go through all the stuff that was sent, so I don't know if there was anything amiss, but I wasn't aware of anything that was missing from what they sent. So it was a good experience.

There's too much furniture to be relocated so I contacted them. They were really nice. I had a huge trailer closet and a marble fireplace that was coming so they had to wrap everything separately. They were really good and fantastic. They didn't put a mark on anything. My mom availed of their services years before but I didn't realize it was the same people because I called them but I didn't know Molloy and Mayflower were the same.

They were referred by a business associate of mine. They're terrific. Everyone should use them and I am very appreciative of everything they did. Their crew was great, friendly and professional. They've met my expectations.

The transit time was a couple of days longer than I expected, but the overall experience was good.

I moved twice using Molloy Brothers Moving's services and both were extremely successful. Even though I moved long distance, there was no issue and everything went perfectly. The staff was excellent and any question that I had, I could have called and they respond very quickly on the correspondence and returning the phone call. I had one person to deal with and that makes it even easier - one point of contact. I would definitely recommend them - I tried to get the best for my moving needs and for me, they were the best.

We had thought about doing the move on your own and decided to go with a moving company instead because of my wife. We just moved down the block to a bigger house. There were no difficulties with the move at all. The guys from Molloy Brothers did a great job. They took apart any furniture that had to be taken apart. They wrapped up every individual piece of furniture. They were very meticulous in how they wanted to do it. The move coordinator wanted to have a run down of where things were going or how to take things apart in putting things on the truck. It really was just a very, very smooth process.

After 30 years, we decided to move into a gated community. A very good friend moved six months before I did and recommended Molloy Brothers Moving. I moved with 450 boxes and it took three trucks, 14 hours, to move me. Molloy had to address the size of the move -- it was a move of such great magnitude and not an easy thing to do. The moving crew was very nice. It was a very warm day. They had to move me on a Sunday and that was the other complicated thing. The seller of my house decided she overstayed her welcome because they weren't able to buy on time the house she was moving into and she had to move into storage.

Molloy Brothers Moving was very good. They were very professional, courteous, and obviously very capable. They did a very nice job.

They were very good. Everyone was very professional.

We have used Molloy Brothers a number of times and we're really very pleased with them. They were all very courteous. They discussed with us how we wanted things, where we want them, and were very professional. We had something where there was a damage. They came, looked at it, and it was taken care of. I would definitely recommend and use Molloy Brothers again.

I was moving from a house and needed to use a moving company. The crew was amazing and considerate of my furniture. They were kind, clean and everything you would want a mover to be. The coordinator I worked with, her name is Hope, was very accommodating and polite and it was all about making me happy and comfortable. When you move, you’re nervous, but Molloy Brothers went above and beyond and they were just outstanding. I would tell a friend to use them and don’t call anybody else. They were wonderful.

The Molloy Brothers crew was great. They were organized and came when they said they would come. I would recommend them to friends.

I chose Molloy Brothers Moving for two reasons. I was referred to them by friends but that was after I researched them online and made some phone calls and I liked the person at the other end of the phone, Hope. She was very helpful. I had two people come to my house. I liked her and the gentleman that came and then I found out that two people I knew used them and that was it.

I just moved from a house to a co-op and Molloy Brothers were excellent. I needed storage and they provided storage and moving. They were awesome, very respectful and neat. They moved real well. Their office people were very responsible, attentive and returned calls. I'd definitely recommend them, especially for those who needed storage.

When I moved into my place 12 years ago, I used Molloy Brothers and liked the experience so much that they were the only ones that I went back to. It didn't really matter what the cost was. I was only going to go with Molloy. Their crew was great. They worked really hard and they didn't even leave a piece of tape on the floor in either place. They cleaned up completely. They showed up on time and didn't take any breaks. They moved, and crated and uncrated everything. It was really an excellent experience. There was no damage. I already told three people about Molloy Brothers and that they shouldn't really go anywhere else.

I got the services of Molloy Brothers Moving because I was moving 1200 miles and that’s not something I could do by myself. The crew was great and I would highly, highly recommend them. I was extremely pleased and couldn't have been happier with the price and with the move. We got a lot of stuff and nothing got broken. I expected a few things to be broken, of course. It’s just the nature of moving so many things at the same time. But everything was intact. And Steve was great and the guys were great with a great sense of humor. The same guys who loaded us, unloaded us. I would recommend Molloy Brothers to anyone who asked me about a move because I've heard horror stories about that and this was not that. When one is moving the distance we moved, there’s a lot of things that can go wrong. A lot of things did go wrong but nothing went wrong in terms of the shipping of all that stuff.

We were moving to Florida so we needed a moving company. Molloy Brothers was fine. We had no problems with our move and everything went well. Everything was under control and it was managed well. I would recommend them.

I got a remote estimate from the estimator. They tend to estimate high so in hindsight, I might have been a bit more careful when the estimate was done because it was really hard to change it, but that was my fault. But otherwise, they were just absolutely wonderful. It was great. The crews were extremely professional on both ends. They were personable and they knew what they were doing which was a pleasant surprise. The move was good. We didn't lose anything. Nothing was broken. I’d recommend Molloy Brothers Moving to anybody.

I found them to be very professional. Mike ** was excellent. I also worked with Diane ** and the people who did the packing were quite good. I worked with a guy named Yarmand who headed up the crew moving things. He was also quite knowledgeable and good at what he did. I found that there were a couple of items in a large move that got damaged so I filled out the form and they put them through insurance and I got some reimbursements so on the whole I was very impressed with Mike **, I’m very impressed with Yarmand, I have a good experience with Diane. So it was a positive experience and my plan would be when I next move again they would be the first group that I would call. I’ve actually recommended them. I’ve recommended them to my employer as well because I have not such good experiences with other companies.

My mother-in-law who is 89 was moving all the way from New York to Florida to live closer to us. I didn't want to drive from Staten Island to Florida. I was familiar with Mayflower so I called them. I'm not sure if they then recommended Molloy Brothers, or if Molloy Brothers was the contact for Mayflower in Staten Island. Regardless, Molloy Brothers handled the move. Their crew was wonderful. They were very polite and conscientious with the furniture and very fast. My expectations were met. Overall, it was a non-stressful experience.

It was my stepbrother who referred me to Molloy Brothers. I had a lot of furniture to move. I was living alone and I sold my home to my son. I didn’t want some maintenance and taking care of the house any more so I moved into an apartment. My mother had most of the interaction with the crew as I just had surgery but everything seemed to have gone very smoothly. The movers were great. Everything has been moved without any problems.

I was flooded twice in Massapequa and I decided that it was time to move to higher ground. Molloy Brothers came in, packed me up, and I moved. It was like 30 minutes from Massapequa to Commack. The crew was fine - very nice men. The experience compared to the expectations that were set by the person who referred me was equal. It was a very positive experience.

We were renovating our house and needed the furniture out so we got Molloy Brothers to help us. Everything needed to be stored. Their crew was very careful. They wrapped everything beyond belief. So we tipped them because they did a really good service. They were very courteous and nice. They were on time, did the work in a timely fashion and reasonably priced.

Molloy Brothers was fabulous and absolutely great. We even recommended them to a few other people. They were efficient and clean. There wasn't a mark on the walls in either place, where we left and where we moved in. It was a wonderful experience.

We have since been contacted by Malloy Bros. who paid us a satisfactory amount to resolve the issue.

The company's reps called me several times to follow up on my move. The CFO of the company called and gave me a price adjustment because of my bad experience with them. They are concerned about customer care and they did what they could to try to make it right.

Molloy Brothers were professional and handled our move quite professionally. They were on top of their game. I didn't want to move myself and we were referred to Molloy Brothers by Mark **. I just had a real problem with the foreman. He was really rude and impatient. He was kind of brusque and said there was too much loose stuff and I know that I was ready having grown up in the moving business myself and working packing jobs while in college. What happened is that I didn't get the keys to the place because there was somebody living in here until I moved in. I had to drive all the way to my husband's office and get a set of keys to let them in so they were kind of upset about that but I didn't have much damage.

I considered some other companies for my move but was referred to Molloy Brothers by Rob ** -- I have a good relationship with him and he put me in touch with the local salesman. I thought that salesman was really, really nice and professional and easy to get along with so I felt comfortable going with them. I didn't move a very long distance but the crew was very fast. I had some of them pack stuff for me which was very, very quick. They were very polite and hardworking. My coordinator Diane ** and the salesman Chris ** were absolutely wonderful. The whole experience pretty much met all of my expectations. Easy, comfortable and efficient. I received the same service that I was promised. My sister is moving in a few weeks and she's going to use Molloy Brothers.

We were referred to Molloy Brothers Moving by my wife's brother so we decided to use them for our move when we purchased a new home. It wasn't too far, about 10 blocks away from our old address, no special need. The only thing is we got extra wardrobe boxes, packing up the glass, glass mirrors and stuff. They said they could pack it up but I wanted to pack it up. It was extra for them to pack it up. I did ahead of time. Everything was cool. It was a good move and everything worked out the way they said it's going to happen.

I was referred to Molloy Brothers by Dan **. We retired and we had a condo in Florida we sold so we decided to move. The move went as smooth as could possibly have been expected. It far exceeded our expectations. Most of the time, you hear the horror stories about moves, and we didn’t experience anything of that. The guys from Molloy Brothers that were involved were friendly; they were efficient. They were concerned about the outcome, as opposed to just working for a company. I absolutely received the same service I was promised, and it was fast and delightful.

Rob ** referred me to Molloy Brothers because I was relocating. I decided to go with them because just going through the very overwhelming job, it just made more sense to use a company. They were just a lot more together than I was. The room that had my stuff and my fiance is from two different locations, so they’re moving it into a smaller apartment on the third floor. They really had their work cut out to them and they really did a great job. So between the furniture and all of the extras that we had for the house, we had a lot of stuff.

My company referred Molloy Brothers Moving to me through the company relocation and job living in location service. The office is moving from New York City to Duchess County. I believe the mileage from my home to the new apartment is 125 miles. The moving crew were very professional and courteous, and they were extremely diligent in packing me up. They took great care to wrap up my belongings, nothing was broken. I had no issues or problems with the packing-up crew or the moving crew. My experience with Molloy Brothers exceeded the expectations that were set by my company. It was a successful move. I think that says a lot.

Move from Mineola, NY to Vero Beach, FL - If you want an excellent experience in moving your possessions, call Molloy Brothers. Price was on target, pleasant workers from estimator, office staff and actual physical lifting, packing, unloading and set-up. Great! Great! Great!

Anthony ** recommended Molloy Bros. We had bought a bigger house and I didn't want to do the move on my own. They did everything that they said they were going to do and all our expectations were met. Nothing was broken and it was a pleasant experience.

My experience with Molloy Brothers was good. They got the job done. They worked quickly and there weren't any problems.

I was referred to Molloy Brothers by Shamus Barnes. It was for a big move. We were relocating from Jersey down to Florida. I had some very delicate items, some artwork, and I had them wrap those for me, and they came down beautifully. Nothing was broken. Everything was well-taken care of. I had furniture and had 50 some boxes. I had just an apartment, but still, it was a bed and couch and chair and tables and stuff like that, but they did a great job.

Sold Mom's Long Island home of 50 years in order to move in with us in NJ. Movers arrived on time and were very fast and efficient. They left before us and we did a final cleanup and said goodbyes to the neighbors. When we arrived in NJ they were already there. I asked them to set up Mom's room and they put everything together just as it was in the old house. We were grateful for their speed and the handling of Mom's items. The movers were great with Mom. We sat to make the final payment and there were no additional charges or surprises. Was extremely happy with the whole experience. Would definitely recommend.

I've had one of the two parts of my move and Molloy Brothers Moving couldn't have been more professional. The weather was terrible and the guys were in good cheer. They took their time and they did everything they were supposed to do. They did a great job. The supervisor was fantastic. It was great.

Molloy Brothers were excellent. I had no problems at all. I'd used them before when I moved from Manhattan into Rockefeller Center. I gave up my apartment in the city and I was living in Rockefeller Center. So he moved me from there to Windbrook to Freeport where I kept it in storage. And then from there, I moved into a house myself. When I moved to Florida, I had him do the move for that because that was just too much for me to do. I retired and I have a home in North Carolina and in Florida, and we decided to take the furniture and bring it to Florida because the house that I had in North Carolina which I've had for about 25 years is pretty well stocked. I haven't had that much furniture in the house I have in Florida. So we took the stuff in New York and brought it down to Florida. Everybody was superb, friendly and respectful. I had no problems, really. In fact, I recommended two other people to them for the move. James Molloy has lived up to his reputation. There's nothing wrong with it at all. It's excellent. It was all done first class. Nothing was damaged. Nothing was lost. So I'm very happy. It was very satisfactory.

I decided to use Molloy Brothers instead of moving on my own because of the size of the job. This was a move for a change in the pastor at the church that I volunteer for. The experience with Molloy Brothers was excellent. Everything went very well. They are very prompt, very courteous, and very professional.

I was moving apartments in Manhattan, I moved out from living with a roommate to living on my own. I couldn't move all my furniture by myself. The Molloy Brothers crew was really good. They did everything within three hours, so I was really happy. They definitely exceeded my expectation because I thought it was gonna take all day, but I was done by noon. I would definitely tell my friends to use them. They were efficient and pretty decent price-wise.

I was very, very pleased with the professionalism and the speed with which they did everything. Molloy Brothers did an excellent job.

My experience with Molloy Brothers was great. It was a while ago, but they did a great job. My father is friendly with the company owner. I decided to use them because the size of the furniture and stuff that I was bringing were just too much. I had gotten a new apartment and I was moving back into Manhattan for work. I moved from Richmond, Rockaway to Manhattan. Everything went smoothly and it was right on par, a seamless move. If people are looking for assistance in moving they should give Molloy a call.

The reason for the move was the hurricane. We were referred to Molloy Brothers and they were great, in and out. Everything worked out very nicely. It was good customer service and they were always willing to help.

Very positive experience from start to finish. There were no surprises. The movers showed up when they were supposed to, wrapped everything properly and set up the new home as we requested. We got what we paid for. Friendly and professional service throughout!

We will never recommend or use Molloy Brothers again. They were unprofessional - wouldn't return telephone calls, misrepresented services provided; actual cost was $1,000 above estimate and they couldn't/wouldn't explain it, and they lost a significant amount of our belongings including one dining room chair (What do you do with 5 dining room chairs?!). It was a very frustrating and exhausting experience. We will never use them again.

Items were put into storage, good pieces of solid wood furniture, etc. at the cost of 179 bucks a month plus tax. Since the items were in storage, when the time came to move cross country, I thought it would be the easiest and best to simply use them for the move. The appointed day came and the driver refused to move all items and boxes out and left. The company rep was contacted from the curbside and fully aware and even spoke to the driver and heard the truck pull out. Molloy Bros. had my credit card almost maxed out for their proposed charges for the entire move due to their employee not taking items.

We finally finished our move from Commack to Phoenix last week! Molloy Bros. and Mayflower did a great job, and the nice lady at the phone really held my hand through the process. Minus 1 star for my coordinator (always got her voicemail, but she did call back eventually), but the rest of the experience was tops.

The movers sent to my home smelled. They looked like crack-heads and they were very careless with my belongings. When you first call Molloy Brothers, a nice young lady will answer the phone and tell you exactly what you want to hear. When we got our furniture, it was torn, ripped, and damaged. Then, they had the nerve to call me about more money. This company sucks. My wife was crying. We will never be able to replace this stuff.

Molloy Bros moved my furniture from my home in Northport, LI into their storage facility (Advance Metro Movers of LI) in Old Bethpage, LI in August of 2007. At the time, they estimated the costings based on my goods at 13,000lbs for the move and 1,400 cubic feet for the storage and I was advised they would weigh the goods going into warehouse and adjust the pricing accordingly. This never happened.

We moved from LI, NY to Florida. Several pieces of furniture were damaged, lamps were broken, and there were puncture holes in cartons ruining original paintings, etc. It is not possible to inspect every item and carton content when everything is delivered. I did call and complain and was sent a claim form to file within 9 months. I did so and the claim was summarily dismissed, because I signed that everything was delivered in "apparent" good condition. Needless to say, no further communication was made by Molloy Bros.

I recently made a complaint against Molloy Bros Moving related to my two part move from NY to FL. The company has contacted me to address my concerns. They presented me with aggressive pricing for my long distance move, and showed a real appreciation for my concerns. My company contact, Sandra **, was very helpful and made several proposals to help me meet my move date and budget. This has turned out to be very positive and pleasant experience after all, and I would recommend this company to all who are looking for a very professional moving company in the future.

UPDATE: The new managers at Molloy contacted me and made this situation right, which I appreciate. Like I said in the original review, everything was great aside from the surprise charges but I'm comfortable giving 5 stars with that issue resolved.

We contacted and ultimately used this company after ensuring they did not have any negative feedback on the BBB web site. I am so sorry to say that this experience has been terrible from the day the movers arrived to pick up my belongings. On November 27, 2007, Molloy Bros movers arrived at my home to take all of my belongings into storage as we sold our house and were looking for a new one. We knew our belongings would be in storage for 3-6 months and paid the extra money for insurance above the policy that the moving company provided.

I contracted at the end of June for a 19 July move from New Jersey to Arkansas. I called on Thursday morning 15 July to confirm and was assured that the move for the 19 would occur. On Saturday afternoon 17 July I recieved a call stating that they may or may not pick up my stuff on Monday. Monday morning I had to call and they said they would have to delay my move until Tuesday morning. They stated that providing me notice on a Saturday afternoon was adequate notice.

Extensive damage to furniture, and attempted extortion. One of the movers, for no apparent reason, rolled our dining room table down a concrete-tiled hallway-cracking the table in half, and scarring it all around the edges. At the delivery site,they refused to deliver our goods unless I paid an additional %50 more. I refused, and spent an hour and a half on the phone with Mayflower until they were convinced I wouldn't pay their extortion fee-then they unloaded.I am pursuing remedy myself-but what really annoys me is that YOU GUYS recommended these crooks--PLEASE TAKE THEM OFF YOUR GOOD GUYS ROSTER!!!

This company sold me a service and did not deliver. We signed a contract with them to move our personal belongings from NYC to Los Angeles. We were told that it was no problem to have the movers pick up our things in the morning, as I work in the afternoon. I scheduled the move 3 weeks ahead of time to assure there wouldn't be a conflict. On June 3rd the movers were supposed to arrive between 8am and 10am. They never showed up. I had to call them myself, (they didn't give us the courtesy to call), and at that time they told me that the movers wouldn't be getting to my apartment until the afternoon. I had to miss work, which cost me 5 hours.

My belongings were picked up from my old apt. in NY on 11/29/02 and were put into storage until I notified the above persons of my new address. My shipment was to be loaded on a truck between 12/13-16/02 and I should have received them no later than 12/27/02, which already was an extended amount of time. I attempted to the above persons several times starting on 12/20 and never received an answer until 12/26 when I was told that my shipment never made it on the truck. No one, not even a manager had the decsceny to contact me to let me know that my bed, clothes etc... were not in route. I spoke with a manager, Harry O'Brien, and he said he would ship me some boxes UPS on 12/27/02. It is 1/7/03 and I have still not received them. On 12/30/02 I left him a voicemail to contact me and he never did. I once again had to go out of my way to call them. Furthermore, they charged the credit card used for the full amt of $2,700.04 when it was confirmed at $2,403.79 and even though I still have not received my shipment. I have been sleeping on an air mattress for the past 2 weeks. Furthermore, the moving company on this end, Black Diamond in Jackson, WY was never contacted to be informed that a shipment has been delayed. From the very beginning, Gladys Simeone told me that I would be treated as a VIP, because of family friends that used to work there. I wonder if this is VIP treatment, what happens to the regular customers. There was absolutely no adjustment made to my bill except for storage for the time it was not even supposed to be in storage. I do feel I should be compensated for such a huge inconveince, with very little, if any follow up.

Molloy Bros guarenteed our furniture delivery on July 1. July 5th was the latest delivery date. It is now July 9th and they keep postponing delivery. Will not return our calls. They apparrently don't even know where the truck actually is or when to expect it. They say Friday but they keep pushing back the dates and we never get a straight answer. I strongly recommend not to use Molloy Bros or Mayflower on your next move. Pay people to load a ryder truck and unload. That way you are in control not them.My wife is suffering severly from anxietly due to this. I was relocating my business and all my equipment is on board and I am suffering damages with that as well. We are sleeping on the floor. They offered to pick up our hotel expenses but that is not an option since we have pets and cannot continue to put any more stress on them since 2 of the cats are sick and 1 has had to receive medical attention already. At this point I only hope that due to the extreme heat in the northeast and inside the truck that my office equipment and personal belongings are not damaged.

I notice that Molloy Brothers is STILL on your site as a good guy. I have nothing good to say about a moving company that misrepresented their policies and then covered up their poor handling of our furniture. Now they are trying to refuse to pay on the insurance claim. Good Guys is not a phrase I would use to describe this company.

Original quote for move was $6435. Final invoice after delayed move, (previously quoted to us as only costing $1200 more for storage) was $11,456.69 after they gave me a discount of $400. More than $3800 in increased hidden charges, claimed by them as items that were not initially counted.