Molloy Moving & Storage Reviews

One star is too many, This could have been the worst experience ever. We hired Molloy to move from CT to FL. They screwed everything up from Day 1 and the service has been horrible. The person they sent over to do the estimate was clueless. Probably couldn't spell CAT if you spotted him the CA. The packing crew didn't have the correct quantity or type of boxes which caused the packing process to be an extra day. The truck driver refused to drive his truck to the house forcing a shuttle service to be used. Molloy charged extra after we had a contracted price. The logistics along the way were terrible. The shuttle service took two extra days. They were supposed to have an outside service pack an 85" TV but never contracted them to do so. The contract was for my goods to be delivered on a Tuesday but then they couldn't get there until Thursday causing us to stay in a hotel for extra nights.

Disappointed with the crew that came to collect my items. The manager of the team (Jose) was unfriendly and defensive. The other two did not seem to have much training, nor care. I should not have to advise people not to place boxes on my uncovered furniture, nor instruct them to place blankets over metal furniture stands to prevent damage. Upon arrival of my goods in Chicago, I learned that my credenza (expensive piece) had not been prepped properly- doors had not been secured and folded to the back of the item. I was furious. I also learned that roughly 10 items had not been itemized on the list. Unbelievable! Luckily, the mover, Bill, who delivered the items knew what he was doing and had made the corrections. I am incredibly disappointed with the service out of NY. I felt the overall attitude of the team, did not give a damn about their job!! I also had damage due to the wrapping of several items. My poorest move to date!

They lied from day one. They said 1 tracker trailer, it was 3 small box trucks that came. My credit card got compromised and personal info was stolen, I had to get a new Credit card. They delayed my delivery. Was supposed to be on 6/23, it showed up on 7/6. These people lie and aren't good people. Stay away from them!!!

I honestly had a really great experience with Molloy Brothers. The couple who came to me to pack before the move were very sweet and very efficient. I think they were Brian and Katelynn, but... Sorry if I got that wrong. Excellent packing. Nothing broke. The team who moved me were also really good guys. I wish I had their names. All Hispanic. Really nice guys. Very efficient. I just let them get on with their work and they did a great job. Again nothing they brought in blanketed was at all damaged, and no damage to the apartment into which they brought everything. And SPEEDY. Phew! My total came in well below my quote. Hope, who helped guide me through each stage of the move, is wonderful. Great communication throughout the process. I'm not new to the moving game, and I'd say Molloy Brothers is one of the best experiences I've had from start to finish. (Amityville, NY to New York, NY)

Everything went smoothly with the move - Juan, Tito and Marcel were AMAZING!!! ABSOLUTELY AMAZING! So unbelievably fast and efficient - I have never seen such an incredible crew and I have moved more than 20 times in my life! And they were really nice too. :-)

Molloy Brother's movers were great to work with. They were honest with their quote and true to their word. Steve and their crew were great. Moving from New York to Florida is a daunting task at best. These guys were hard working and honest. Don't hesitate to use them. They are worth every penny!

These guys are the best. A move that I thought would be a problem became stress free. The moving guys were so friendly and professional. Nothing was broken, not even a scratch and Hope, the move coordinator, was the best. Her follow up call the day after really meant a lot to me. I would definitely recommend these guys to anyone considering a move. Without hesitation Molloy Bros. are the best.

From the office, estimations, move and delivery, the people at Molloy were truly wonderful and supportive. The communication, assistance, professionalism was superb! We had compared them to a number of movers and they by far exceeded all expectations.

We used Molloy Bros for our move last week and I would highly recommend them. The whole process was very smooth, and Jenna my scheduling liaison was extremely helpful every step of the way. The movers were very quick and took care to make sure nothing was damaged and everything was set up exactly how we wanted. Also, Jack who came over for the quote was very helpful and thorough. He gave us an accurate quote and didn't try to get our business by overpromising how long it'll take. I will use them for every future move (hopefully we'll never have to again)!

Such a great experience! The Movers were on time, kind and friendly. They arrived to pack my things and delivered everything on the dates I was promised. They did everything with the expertise as expected and made my move easy and stress free. Highly recommend for any kind of move short or long distance!

Timely, professional and careful. I'd use them again and recommend the Molloy team! They came on-time, thoroughly explained what they were going to do and keep me informed throughout the day. The team went above and beyond in making my move successful.

Molloy Brothers Moving & Storage were such a detailed and organized company. Jack estimated my move perfectly, Jenna was my coordinator who helped me through every question and concern with ease and of course Louis and his crew. His whole team took care of my items, from packing fragile items to putting each box in its desired place at my new home and even putting back the beds together! Moving is very stressful to begin with but having Jack, Jenna and the rest of the Molloy Brothers team made it easy as pie. I would definitely recommend them!!!

I recently used Molloy/Mayflower to move my brother from assisted living in NJ to assisted living in CA. I couldn’t be in NJ for the estimate or pickup, but Molloy handled everything very well by phone & email. Tenasia arranged the in-home estimate by Marie. Marie phoned on the day of the visit, and sent a detailed (and reasonable) estimate the same day. Hope completed the contract by email the next day, gave me projected pick up and delivery dates, and kept in touch by phone & email from pick-up through delivery. On delivery day, Fernando (Suddath Relocation Systems of San Jose) called in advance, and his team showed up on time, brought in, arranged, assembled, etc., and finished within 2 hours. Everyone involved with the move was very professional and easy to deal with. Would definitely recommend Molloy, Mayflower & Suddath.

Best Moving Experience!!!! I was recommended to use the Molloy Brothers Moving company from a friend and all my expectations were met and exceeded. After quoting a dozen companies and reading countless reviews, I'm so happy I picked Molloy Brothers!! We moved from a small apartment, stopped at a storage facility to pick up large pieces of furniture to move into our new house. On a day that reached a 100 degrees the movers were early, efficient, professional and packaged my items, like furniture and TV's with expertise. The move was exactly the amount of hours they estimated and they had smiles on their face the whole time. The moving gentlemen were very polite and were appreciative of water and snacks we gave them on a hot day.

Great Customer service! Hope was a pleasure to work with. Molloy Bros. took a complicated move and made it simple. Crew is top-notch! Pricing is great. Highly recommended for any and all moving needs.

Very professional, hard working people. Everything was in perfect condition and on time. I high recommend this company to everyone. They were very careful not to damage anything in the house. They wrapped all the furniture with care, very happy with Molloy.

The service we received from Molloy Brothers was top-notch. Mark and Hope was of great help with advice and suggestions. The moving crew was on time and very professional. They packed and unpack with care, no items were damaged in the transition. The price that was quoted was the final payment. Thank you all for making this move less stressful. Would definitely recommend Molloy Brothers to anyone moving.

We have used Molloy Movers on two occasions. Both experiences have been great. We used another movers which was a disaster and we had to because Molloy does not work on weekends. We so missed Molloy, that we made sure we schedule all our moves for during the week. Working with Hope at their office was a stress relief! She understood our situation when everyone else around us did not and that left a great impression on me. The movers which handle the move were great and considerate. You know who I’m calling next time or for any of my family or business move, yep you guessed! Molloy Movers!

I have had to move several times in the past year. Each time I have hired Molloy Bros and I have never been disappointed. Everyone from Hope in the office to Juan ** crew, has been exceptional providing me with excellent customer service and has been able to take what is normally a stressful experience and remove the stress completely. It is easy to schedule an appointment, and the staff is kind, courteous, respectful, and skilled. I can't say enough about Molloy Bros. Excellent job.

Move from New Jersey to Glens Falls NY. We just moved on March 2019 and used Molloy Bros Moving and Storage Co. We were highly recommended to use them by my brother in law. We have had a good satisfying experience with them. My brother in law was right in recommending Molloy Bros to us. My husband and I spoke more than once with Hope who was very helpful caring and professional in dealing with us. She walked us through this process which was hard for us due to special circumstances. When I spoke to her she gave me good advice and I knew and know how they were caring about our special circumstances and that alone is deserving of nothing but the best review which they deserve.

I recently moved from New Jersey to California. I was very nervous and concerned but Hope made my transition smooth and was very helpful. Hope answered all my questions and concerns which made me very comfortable knowing my possessions were in good hands. The moving company were on time, friendly, and were very professional. All my requests were taken into consideration which made the move even smoother. I was not able to receive my possessions, but my family who received my possessions in CA informed me the crew worked very had to ensure items were carefully placed where instructed. They worked very hard and even when it started to rain, they hurried to cover my items with their moving blankets. I would definitely use Molloy Brothers or recommend if I ever moved again. Thank you again Hope for making my transition smooth.

Once again I find myself writing an excellent review for Molloy Brothers. This is the 3rd time I am using them for a move. I have recommended them to anyone who need their items stored or moved to another place. Their staff is extremely helpful and the movers are professional and caring. Thank you for a job well done!

We recently moved across the country and would like to share some of our experience with Molloy Bros. Our first contact was Gavin who came to the house and explained the whole process, then he did a walk through to begin the estimate. We checked the appropriate permits on DOT and also found very little in the way of complaints. Gavin returned some weeks later and we refined the schedule and fine tuned the process and our work lists and packing techniques. Molloy's website is chock full of useful info along these lines and Gavin was very helpful in our learning curve.

We are recurring customers. We have had three moves within the last 3 years. This company has done an excellent job. Reliable, professional and quick. I highly recommend using them for a stress free experience!! Thank you Molloy Bros.!!!

Because of a rainy day the people who were supposed to move out were delayed. Hope, our coordinator was able to rearrange our move time and Juan and his crew were very accommodating. We would highly recommend Malloy Bros. to meet your moving needs.

We recently moved from Oceanside, NY to Wesley Chapel, Florida. The move in itself was overwhelming. Hope, our move coordinator and Lloyd and his moving crew were instrumental in relieving our relocation anxieties. Their exceptional customer service made this transition smooth. They displayed courteous and professional communication skills at all times. I highly recommend Molloy Brothers???

In November 2018 I contacted Mayflower/Molloy regarding my move from NJ to southwest Florida. Their agent Abe arrived promptly and provided a very acceptable quote. On moving day, the packers/loaders were on time, and worked very efficiently loading my furniture and belongings. The Company's employees stayed in contact with me all along the way. Upon arriving in Florida, John and his crew were very professional, delivering my furniture and boxes to both my home and to my storage facility, all without any damage or problems at all. I highly recommend Molloy, and would not hesitate to call on them again if need be.

This is the second time that I have used Molloy Mayflower Moving Company. Both times the office and the moving staff have been extremely professional, courteous and efficient. The move has to be arranged in a few days and that was no problem at all. I highly recommend them.

I had a great experience with Molloy from the customer service rep to the moving crew. They were all very friendly and professional. Hope was accommodating and helpful when I needed to change my move date. She returned my calls promptly and was a pleasure to deal with. The moving crew were there to get the job done and wasted no time, yet took great care with our belongings. Unfortunately, I don’t remember the gentleman’s name who was in charge that day but he has been with the company for many many years and he really kept the day running along smoothly. He kept his crew on track and made sure everything was done correctly. I would definitely recommend Molloy Bros. and use them again myself in the future.

Molloy Brothers Moving made my +1,600 mile move from New York to Missouri easy. The movers arrived on time and quickly and efficiently packed and moved my items. They were professional and made the moving experience easier.

At first our experience with Molloy Bros. was professional and helpful as they communicated back and forth through email quickly and consistently while we waited for a closing date on our house. 4 people came to pack the truck (we had a 3 bedroom with a basement house). That was fine (mostly because my husband and I had packed everything ourselves). There was a hurricane in the NC area which slowed down delivery (totally understandable) and there was plenty of communication between us and the company during this time. Once the truck got to the NC area the problems began.

From the 1st conversation I had with Hope **, I felt comfortable and very confident. She is great, and made the experience less stressful. Both the packing crew, and especially the unpacking crew, were professional, careful and helpful. I would not hesitate to recommend Molloy Brothers.

At first I felt comfortable with the company but once my stuff was in their hands it snowballed into a terrible experience. I still don't know what company actually moved my things from NYC to Colorado, but they couldn't even tell me where my moving truck was during the process. I received false confirmation about a company receiving my shipment in Denver just to be told 2 hours later that it was actually not there and I would have to wait extra days. All in, it took 24 days to receive my things, 14 of which was them just sitting in a warehouse in NY.

Mayflower was awesome and easy to work with. They gave my whole price upfront no surprises. They came on time for pickup day. There was a hurricane coming when I moved down to NC from NY, I was glad to know my furniture was safe. I always was able to speak with someone once they had my belongings. They even got my drop off day to a better day that worked for me. That was KEY for me because I had some special circumstances. The driver had no help because of the hurricane and unloaded the whole truck in a very timely manner. The driver, crew in NY, and move Coordinator were very polite and professional. I loved working with Mayflower and knew I wouldn’t be let down. Thank you again. :)

They did what they said they would do. They came and delivered when they said they would. They worked hard from the moment the 2 young men came to get started bringing furniture from the 2d floor to the first before the driver came. They were pleasant, careful, and listened and communicated. Their driver, Jack, listened and offered helpful information. Delivered our belongings and the local crew packed into storage with a great plan of how to get everything to fit into our 10x30 storage unit. Their office kept in touch and followed up - thanks Hope. No complaints just compliments from us.

They did a wonderful job. They moved apartment and auto from California to Maryland and New York. We use them regularly for business. This is the first time for House moves. The people were wonderful to deal with and they kept us updated.

I hired Molloy Bros. for a recent move from NY to FL, because I was nervous about the long distance move and wanted to use a reputable company (Mayflower). I could not be more disappointed in the quality of service I received. I was assured that I would not need to do any "pre-packing" and that the movers would take care of everything. However, my belongings were packed haphazardly and carelessly, and the movers made me feel like my personal belongings were worthless garbage. When one of the movers broke a glass candle holder, he left it in shards on the floor of my apartment.

Very frustrated with the results of our recent move. Cross country move from NYC to Portland, OR. Packed up our stuff very haphazardly and everything is a mess: ruined books, spilled liquids, broken keepsakes, etc... My son's dresser was completely busted and they have only delivered the bottom half of it. Initial delivery was 3 days past the 1 month window they quoted us, but this only contained some boxes and a few pieces of furniture. Somehow managed to give us 2 TV's that were from someone else's shipment, still waiting for them to pick those up. Told us the rest of our stuff was in "overflow" which is now over a week late, but technically won't be covered under their $100/day delay policy.

While Molloy Brothers did organize my move very well, they lost a few items. Unfortunately some were related to the upcoming baby's room. I contacted them several times and they acknowledged my claim but never followed-up. It's been 5 months since this move, my baby is now 2 months old. They did return the single piece (part of a chair) that they were able to find but permanently lost the baby wardrobe and the BBQ pieces and did not provide any feedback on the artwork they damaged.

It's been 17 years since Mayflower/Molloy Brothers (Harry **) moved us into our home but I have not forgotten because the experience was awful. The salesperson was a B.S. artist and presented himself as honest but was not. The men he sent were not careful with our possessions and even broke one of our A/C units because they yanked it out of the window without care. They didn't have tools and tried to keep the tools they borrowed from my husband. They were about to damage our armoire by forcing it up the steps into the ceiling, we made them stop and leave it in place. I would never forget the terrible experience and never recommend Mayflower/Molloy Brothers.