Molloy Moving & Storage Reviews
Old Bethpage, NY
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About Molloy Moving & Storage
Molloy Moving & Storage is a full-service residential moving company that serves homeowners in New York, New Jersey and Connecticut. As a member of Mayflower Transit, Molloy offers a large variety of moving services, including international relocations and commercial moves.
- Truck tracking
- International and commercial moves
- Free in-house estimates
- Can be pricey
- Services only some counties
Molloy Moving & Storage Reviews
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Reviewed Aug. 16, 2019
Timely, professional and careful. I'd use them again and recommend the Molloy team! They came on-time, thoroughly explained what they were going to do and keep me informed throughout the day. The team went above and beyond in making my move successful.
Reviewed July 30, 2019
Molloy Brothers Moving & Storage were such a detailed and organized company. Jack estimated my move perfectly, Jenna was my coordinator who helped me through every question and concern with ease and of course Louis and his crew. His whole team took care of my items, from packing fragile items to putting each box in its desired place at my new home and even putting back the beds together! Moving is very stressful to begin with but having Jack, Jenna and the rest of the Molloy Brothers team made it easy as pie. I would definitely recommend them!!!
Reviewed July 28, 2019
I recently used Molloy/Mayflower to move my brother from assisted living in NJ to assisted living in CA. I couldn’t be in NJ for the estimate or pickup, but Molloy handled everything very well by phone & email. Tenasia arranged the in-home estimate by Marie. Marie phoned on the day of the visit, and sent a detailed (and reasonable) estimate the same day. Hope completed the contract by email the next day, gave me projected pick up and delivery dates, and kept in touch by phone & email from pick-up through delivery. On delivery day, Fernando (Suddath Relocation Systems of San Jose) called in advance, and his team showed up on time, brought in, arranged, assembled, etc., and finished within 2 hours. Everyone involved with the move was very professional and easy to deal with. Would definitely recommend Molloy, Mayflower & Suddath.
Reviewed July 23, 2019
Best Moving Experience!!!! I was recommended to use the Molloy Brothers Moving company from a friend and all my expectations were met and exceeded. After quoting a dozen companies and reading countless reviews, I'm so happy I picked Molloy Brothers!! We moved from a small apartment, stopped at a storage facility to pick up large pieces of furniture to move into our new house. On a day that reached a 100 degrees the movers were early, efficient, professional and packaged my items, like furniture and TV's with expertise. The move was exactly the amount of hours they estimated and they had smiles on their face the whole time. The moving gentlemen were very polite and were appreciative of water and snacks we gave them on a hot day.
The estimate was also very professional, as the company sent a manager to my house to assess the items that needed to be moved so their estimate was precise, and it was! I paid exactly what they had quoted me for the quoted time. Jenna, the lesion, was in constant contact with me and answered every question I had, always with a cheerful and loving demeanor. Extremely happy with this company and will use them and recommend them to everyone I know moving near or far!

Reviewed July 22, 2019
Great Customer service! Hope was a pleasure to work with. Molloy Bros. took a complicated move and made it simple. Crew is top-notch! Pricing is great. Highly recommended for any and all moving needs.
Reviewed May 1, 2019
Very professional, hard working people. Everything was in perfect condition and on time. I high recommend this company to everyone. They were very careful not to damage anything in the house. They wrapped all the furniture with care, very happy with Molloy.
Reviewed April 30, 2019
The service we received from Molloy Brothers was top-notch. Mark and Hope was of great help with advice and suggestions. The moving crew was on time and very professional. They packed and unpack with care, no items were damaged in the transition. The price that was quoted was the final payment. Thank you all for making this move less stressful. Would definitely recommend Molloy Brothers to anyone moving.
Reviewed April 23, 2019
We have used Molloy Movers on two occasions. Both experiences have been great. We used another movers which was a disaster and we had to because Molloy does not work on weekends. We so missed Molloy, that we made sure we schedule all our moves for during the week. Working with Hope at their office was a stress relief! She understood our situation when everyone else around us did not and that left a great impression on me. The movers which handle the move were great and considerate. You know who I’m calling next time or for any of my family or business move, yep you guessed! Molloy Movers!
Thank you so much for your great review! I do just want to clarify we will do moves 7 days a week. Not sure who told you that we don't move on weekends. Glad we had this opportunity to make the correction. Thanks again and enjoy your new home.
Reviewed April 17, 2019
I have had to move several times in the past year. Each time I have hired Molloy Bros and I have never been disappointed. Everyone from Hope in the office to Juan ** crew, has been exceptional providing me with excellent customer service and has been able to take what is normally a stressful experience and remove the stress completely. It is easy to schedule an appointment, and the staff is kind, courteous, respectful, and skilled. I can't say enough about Molloy Bros. Excellent job.
Marybeth, Thank you so much for your kind words. We are so happy that you have chosen to use our firm more than once. We will let the crews know!
Reviewed April 11, 2019
Move from New Jersey to Glens Falls NY. We just moved on March 2019 and used Molloy Bros Moving and Storage Co. We were highly recommended to use them by my brother in law. We have had a good satisfying experience with them. My brother in law was right in recommending Molloy Bros to us. My husband and I spoke more than once with Hope who was very helpful caring and professional in dealing with us. She walked us through this process which was hard for us due to special circumstances. When I spoke to her she gave me good advice and I knew and know how they were caring about our special circumstances and that alone is deserving of nothing but the best review which they deserve.
The crew was excellent and worked hard especially they had to move our furniture over stairlifts that have been placed in our new home because my husband is disabled. They were careful with all our furniture and always polite to us. I have had a pleasant experience moving because Molloy Bros and staff have been excellent in their service in addition to caring and professional at the same time. I will recommend Molloy Bros Moving and Storage (Mayflower) to anyone that needs to move.
Reviewed April 8, 2019
I recently moved from New Jersey to California. I was very nervous and concerned but Hope made my transition smooth and was very helpful. Hope answered all my questions and concerns which made me very comfortable knowing my possessions were in good hands. The moving company were on time, friendly, and were very professional. All my requests were taken into consideration which made the move even smoother. I was not able to receive my possessions, but my family who received my possessions in CA informed me the crew worked very had to ensure items were carefully placed where instructed. They worked very hard and even when it started to rain, they hurried to cover my items with their moving blankets. I would definitely use Molloy Brothers or recommend if I ever moved again. Thank you again Hope for making my transition smooth.
Reviewed March 12, 2019
Once again I find myself writing an excellent review for Molloy Brothers. This is the 3rd time I am using them for a move. I have recommended them to anyone who need their items stored or moved to another place. Their staff is extremely helpful and the movers are professional and caring. Thank you for a job well done!
Reviewed March 3, 2019
We recently moved across the country and would like to share some of our experience with Molloy Bros. Our first contact was Gavin who came to the house and explained the whole process, then he did a walk through to begin the estimate. We checked the appropriate permits on DOT and also found very little in the way of complaints. Gavin returned some weeks later and we refined the schedule and fine tuned the process and our work lists and packing techniques. Molloy's website is chock full of useful info along these lines and Gavin was very helpful in our learning curve.
Once we were semi formal we met Diane who smoothed out all the "squint print" and made the entire ordeal manageable. Diane was always available to answer questions and offer tips and advice. Next we were paid a visit by Steve the manager, he did another walkthrough for confirmation and to finalize fees and make sure we were on track. On packing day Driver Doug and co-pilot Norma came along with the Brooklyn Boys, Jose, Mel and Rich and set to work and didn't even stop for lunch! The next day loading was complete a day early. Off they went! We met up at the new house a few days later, right on time. The weather was challenging but Doug and the local crew made it all look easy, quite impressive indeed. I'm not sure I'll ever make another move like this but if I did I would hire Molloy Bros. again without another thought.
Reviewed Feb. 13, 2019
We are recurring customers. We have had three moves within the last 3 years. This company has done an excellent job. Reliable, professional and quick. I highly recommend using them for a stress free experience!! Thank you Molloy Bros.!!!
Reviewed Jan. 21, 2019
Because of a rainy day the people who were supposed to move out were delayed. Hope, our coordinator was able to rearrange our move time and Juan and his crew were very accommodating. We would highly recommend Malloy Bros. to meet your moving needs.
Reviewed Jan. 11, 2019
We recently moved from Oceanside, NY to Wesley Chapel, Florida. The move in itself was overwhelming. Hope, our move coordinator and Lloyd and his moving crew were instrumental in relieving our relocation anxieties. Their exceptional customer service made this transition smooth. They displayed courteous and professional communication skills at all times. I highly recommend Molloy Brothers???
Reviewed Dec. 7, 2018
In November 2018 I contacted Mayflower/Molloy regarding my move from NJ to southwest Florida. Their agent Abe arrived promptly and provided a very acceptable quote. On moving day, the packers/loaders were on time, and worked very efficiently loading my furniture and belongings. The Company's employees stayed in contact with me all along the way. Upon arriving in Florida, John and his crew were very professional, delivering my furniture and boxes to both my home and to my storage facility, all without any damage or problems at all. I highly recommend Molloy, and would not hesitate to call on them again if need be.
Reviewed Nov. 27, 2018
This is the second time that I have used Molloy Mayflower Moving Company. Both times the office and the moving staff have been extremely professional, courteous and efficient. The move has to be arranged in a few days and that was no problem at all. I highly recommend them.
Reviewed Nov. 13, 2018
I had a great experience with Molloy from the customer service rep to the moving crew. They were all very friendly and professional. Hope was accommodating and helpful when I needed to change my move date. She returned my calls promptly and was a pleasure to deal with. The moving crew were there to get the job done and wasted no time, yet took great care with our belongings. Unfortunately, I don’t remember the gentleman’s name who was in charge that day but he has been with the company for many many years and he really kept the day running along smoothly. He kept his crew on track and made sure everything was done correctly. I would definitely recommend Molloy Bros. and use them again myself in the future.
Reviewed Nov. 12, 2018
Molloy Brothers Moving made my +1,600 mile move from New York to Missouri easy. The movers arrived on time and quickly and efficiently packed and moved my items. They were professional and made the moving experience easier.
Reviewed Oct. 27, 2018
At first our experience with Molloy Bros. was professional and helpful as they communicated back and forth through email quickly and consistently while we waited for a closing date on our house. 4 people came to pack the truck (we had a 3 bedroom with a basement house). That was fine (mostly because my husband and I had packed everything ourselves). There was a hurricane in the NC area which slowed down delivery (totally understandable) and there was plenty of communication between us and the company during this time. Once the truck got to the NC area the problems began.
We were moving our belongings into a storage unit as we waiting for our house to be built. First, the driver was late to the storage facility. He told us he would be there at 7am but showed up at 8:30. Then he revealed to us that he was THE ONLY PERSON there to unload the truck!! We were not informed that there would only be one person unloading all of our earthly possessions and it was about 90 degrees out — my husband and I were afraid the guy was going to keel over! For insurance reasons we weren’t allowed to help him, and it took him all day to unload the truck. We had asked what size storage unit we should get in order to store our things and have some space left over. By the time the driver was done unloading, he was exhausted (of course) and basically just tossed items into the unit.
There is no way for us to find anything in the unit without starting from scratch and reorganizing it. I have no idea what items are damaged, broken, or missing. When my concerns were brought up to the company I was told that they couldn’t find any help in our area due to the hurricane and called it an “act of God” issue. I wouldn’t use this company again and plan on renting a truck and moving ourselves into our new house once it’s complete.
Reviewed Oct. 8, 2018
From the 1st conversation I had with Hope **, I felt comfortable and very confident. She is great, and made the experience less stressful. Both the packing crew, and especially the unpacking crew, were professional, careful and helpful. I would not hesitate to recommend Molloy Brothers.
Reviewed Oct. 1, 2018
At first I felt comfortable with the company but once my stuff was in their hands it snowballed into a terrible experience. I still don't know what company actually moved my things from NYC to Colorado, but they couldn't even tell me where my moving truck was during the process. I received false confirmation about a company receiving my shipment in Denver just to be told 2 hours later that it was actually not there and I would have to wait extra days. All in, it took 24 days to receive my things, 14 of which was them just sitting in a warehouse in NY.
When I did the boxes were ripped in half with items falling out of them, furniture broken, etc. Two of my boxes were actually forgotten and ended up being sent via FedEx to my apartment. For whatever reason, a third-party company unloaded my stuff off the truck. They right away said that the shipping container Mayflower sent over was packed improperly and it was some of the worst damage they had seen. I really regret not finding a better moving company - this was an unbelievably stressful and uncertain experience that I wouldn't recommend.
Reviewed Sept. 30, 2018
Mayflower was awesome and easy to work with. They gave my whole price upfront no surprises. They came on time for pickup day. There was a hurricane coming when I moved down to NC from NY, I was glad to know my furniture was safe. I always was able to speak with someone once they had my belongings. They even got my drop off day to a better day that worked for me. That was KEY for me because I had some special circumstances. The driver had no help because of the hurricane and unloaded the whole truck in a very timely manner. The driver, crew in NY, and move Coordinator were very polite and professional. I loved working with Mayflower and knew I wouldn’t be let down. Thank you again. :)
Reviewed Sept. 24, 2018
They did what they said they would do. They came and delivered when they said they would. They worked hard from the moment the 2 young men came to get started bringing furniture from the 2d floor to the first before the driver came. They were pleasant, careful, and listened and communicated. Their driver, Jack, listened and offered helpful information. Delivered our belongings and the local crew packed into storage with a great plan of how to get everything to fit into our 10x30 storage unit. Their office kept in touch and followed up - thanks Hope. No complaints just compliments from us.
Reviewed Sept. 21, 2018
They did a wonderful job. They moved apartment and auto from California to Maryland and New York. We use them regularly for business. This is the first time for House moves. The people were wonderful to deal with and they kept us updated.
Reviewed Sept. 16, 2018
I hired Molloy Bros. for a recent move from NY to FL, because I was nervous about the long distance move and wanted to use a reputable company (Mayflower). I could not be more disappointed in the quality of service I received. I was assured that I would not need to do any "pre-packing" and that the movers would take care of everything. However, my belongings were packed haphazardly and carelessly, and the movers made me feel like my personal belongings were worthless garbage. When one of the movers broke a glass candle holder, he left it in shards on the floor of my apartment.
Despite receiving a binding quote from a company estimator, the movers ran out of boxes and threw remaining items into a large bin. They assured me that the items would be carefully packaged once they obtained more boxes. Despite my protests, they would not leave until I signed an agreement that all boxes had been loaded onto the truck. How could I agree to this when I had no idea how many boxes were ultimately used? Really, this was nothing more than a way for the movers to cover their own ** when they lost my belongings, because I could not prove how many items I was missing.
Surprise! Items were missing. I received a box that didn't belong to me, which I promptly returned. But I have yet to receive my missing items. Customer Service allegedly made efforts to locate the missing boxes, but ultimately stated that they had no obligation to help me, and it was my fault because I signed a bill of lading stating that all of my items were received on delivery. Moving is stressful enough as it is; Molloy Bros. exacerbated my stress and frustration by one hundred percent. They are coercive, careless, and unhelpful. Would not recommend.
We feel absolutely terrible about your experience with our company. Rest assured we are doing everything we can to locate your items. In addition, we are investigating exactly why we did not have enough boxes and, why you are missing items. We are also addressing this with our team and providing additional training to all of our teams to prevent this from happening again.
Reviewed Aug. 29, 2018
Very frustrated with the results of our recent move. Cross country move from NYC to Portland, OR. Packed up our stuff very haphazardly and everything is a mess: ruined books, spilled liquids, broken keepsakes, etc... My son's dresser was completely busted and they have only delivered the bottom half of it. Initial delivery was 3 days past the 1 month window they quoted us, but this only contained some boxes and a few pieces of furniture. Somehow managed to give us 2 TV's that were from someone else's shipment, still waiting for them to pick those up. Told us the rest of our stuff was in "overflow" which is now over a week late, but technically won't be covered under their $100/day delay policy.
Supposedly the rest has made it to Portland, but they are now refusing to give us a date for delivery. Of course, they have charged the full balance to my credit card. My account representative refused to give me her supervisor's contact information. When I did reach her supervisor on the phone, she was very patronizing and refused to offer any additional information. "Her hands are tied." Awful. Go with anyone else.
We are so sorry about your cross-country move experience. Mayflower has one of the best valuation policies in the industry. Our moves come standard with 100% replacement coverage at $0 deductible. You also have 9 months to file a claim.
Please feel free to reach out to the Mayflower customer service line 800-428-1234 We would love to call you but we do not have your name as you did not list it on this review.
Reviewed Nov. 14, 2017
While Molloy Brothers did organize my move very well, they lost a few items. Unfortunately some were related to the upcoming baby's room. I contacted them several times and they acknowledged my claim but never followed-up. It's been 5 months since this move, my baby is now 2 months old. They did return the single piece (part of a chair) that they were able to find but permanently lost the baby wardrobe and the BBQ pieces and did not provide any feedback on the artwork they damaged.
While the crew was really nice, I wouldn't recommend a company that is not able to manage claim properly. My loss is about $700, and I guess I was lucky they did not damage or lose more. Very disappointed with the sales representative Gavin as he was very friendly during the estimated but never bothered to help during the claim process while he was copied.
Mayflower provides 100% replacement value with $0 deductible. Please let us know if you need assistance with the claim form.
Reviewed April 4, 2017
It's been 17 years since Mayflower/Molloy Brothers (Harry **) moved us into our home but I have not forgotten because the experience was awful. The salesperson was a B.S. artist and presented himself as honest but was not. The men he sent were not careful with our possessions and even broke one of our A/C units because they yanked it out of the window without care. They didn't have tools and tried to keep the tools they borrowed from my husband. They were about to damage our armoire by forcing it up the steps into the ceiling, we made them stop and leave it in place. I would never forget the terrible experience and never recommend Mayflower/Molloy Brothers.
Hi Brenda,
My sincere apologies about your poor experience 17 years ago. We do strive for perfection and try to make any issue right. I am not sure what exactly happened 17 years ago with your move but would like to learn more. Please call my office at 800-645-2798
Molloy Moving & Storage Company Information
- Company Name:
- Molloy Moving & Storage
- Company Type:
- Private
- Year Founded:
- 1947
- Formerly Named:
- Molloy Brothers Moving
- Address:
- 195 Sweet Hollow Road
- City:
- Old Bethpage
- State/Province:
- NY
- Postal Code:
- 11804
- Country:
- United States
- Website:
- www.molloybros.com
