Mayzlin Relocation Reviews

Very courteous and professional on the phone and answered all my questions. The problem came when the packers showed up, things were thrown into boxes unwrapped so when I arrived many things were broken. They underestimated the boxes, took boxes of trash I had on one side of the garage and left others behind because they ran out of room, I ended up having to rent a uHaul to get the rest of my things. They broke a cabinet door and then tried to hide it until I saw the glass. They are awful.

Company is a fraud. They say they don’t use day laborers but the men in my house told me they were found off Craigslist! I trusted this company. They bait and switched me. I wouldn’t recommend them to anyone.

My review keeps being hidden in Google, so leaving one here to try and save someone from the stress and hassle and expenses. I had a stressful experience with Mayzlin Relocation. They were only helpful during the quoting and first set of payment which is to them. The last half is payment to the movers whom you pay directly under their terms, no exceptions. My advice for a long distance move, get your own truck and hire your own movers or find a different company and read the reviews.

Moving cross-country from Arizona to North Carolina was stressful. My valuable craft cabinet arrived with visible holes in the box and damage to the woodwork. Despite multiple calls and emails, customer service was dismissive and did not offer any meaningful solutions. The lack of responsiveness and accountability was frustrating, especially when dealing with costly, fragile items. While the movers were polite during loading and unloading, their carelessness led to damage that significantly affected my trust in the company. I would caution others to consider quality and customer support carefully before booking.

I also had a very bad experience with Mayzlin Relocation. Same scenarios as a few of you folks. They wanted to charge me over $900.00 extra when they came to pick up my things. Said they were not informed about the size of my craft cabinet which I went over in detail with the rep. Told them I had no money as my daughter was paying for my move. Ended up giving them 100.00. The items I boxed myself were fine. Thank God I purchased heavy duty moving boxes from Amazon and Walmart. They were totally bashed in and big holes in boxes. My furniture was not so lucky. Everything was damaged to some degree but my 2500.00 craft cabinet was damaged to the point that it will not function. I am heartbroken. I’m 76 and I only moved pieces that were near and dear to me.

Here are some of the key issues we had when dealing with Mayzlin:

We were moving into a new home with two toddlers running around. The movers didn’t get annoyed, didn’t rush us. They worked around the chaos and kept things light. Felt like they’d done this before. I really couldn't say enough positive things about the amazing experience.

The movers made my move incredibly simple. They arrived prepared with tools and packing supplies, which saved me a lot of time. Every piece of furniture was wrapped carefully, and the unloading was equally organized. They were fantastic from start to finish..

I 100% REGRET using Mayzlin Relocation service. Abominable customer service. The telephone representative seem to make up company policy on the fly. How they got a high ranking of Forbes.com is a mystery to me, especially since I found so many negative reviews on Consumer Affairs. STAY AWAY!!!!!

This company conducts illegitimate business operations. I am in a legal claim to sue them for misleading marketing and delivery services and breach of contract. I would advise to sue them and write the reviews in Google.

We hired Mayzlin Relocation for a long-distance move, and it was the most stressful, dishonest, and damaging experience we’ve ever had with any company. Our items were picked up July 5 and not delivered until August 1—well beyond the promised 1–7 business day delivery window from our first available date of July 11. We spent the first month in our new apartment without our belongings without any update or clear communication on when they would be delivered, despite being assured by our sales rep that wouldn't happen. In fact, every answer provided by the sale rep to the questions we asked during the quote/sales call proved to be untrue, and he was unresponsive once we paid our deposit despite his promise of being "available to us every step of the way."

We were clearing out my sister's apartment after she relocated abroad. It was mostly boxes, a couple of pieces of furniture, and a lot of miscellaneous items that needed organizing. The team didn't rush us and gave suggestions on what to load first. They treated her things with the same care they'd treat a full house. Simple job, but they gave it their full attention, and it showed.

We had a backyard shed full of tools, garden equipment, and miscellaneous items that needed to be relocated along with the house. I wasn't even sure how to pack half of it. The movers figured it out without any issue. They grouped things logically, wrapped any fragile items, and kept everything clean. I was surprised by how smoothly it went. It was way more organized than I expected.

Mayzlin did not inform car truck driver about first availability date of my car delivery so the driver forced to load and unload my cars each time he pick up or deliver someone else cars. Mayzlin did not inform me about cash payment upon delivery when the truck driver delivered the car so I was not prepare for a cash payment. Mayzlin did not prioritize my first availability date request or did not try to deliver the nearby dates even though I mentioned about it many days before the moving. Very negligent in customer service. Shipping damage one dresser, did not assemble the dresser drawers, did not assemble one bed properly (missing nuts/ screws), did not assemble the legs of the bed. They promised $200 refund to fix the issues by calling a handyman but gave me only $100.

I echo the review from Stephanie in Denver, CO. We also hired Mayzlin and dealt with Joseph. Our experience was pretty much identical. Joseph promises the moon, but no one in the organization can actually deliver what he promises. He guaranteed our stuff would arrive on a certain date, and it didn't arrive until a month later. Their customer service is a complete joke, they would provide better service if they didn't have anyone doing it. Their website claims no hidden fees, but they charged us for packing materials to wrap the furniture. The contract says they will disassemble and reassemble furniture, but the crew that delivered our stuff in Texas wouldn't.

Absolutely horrible experience! Please read the reviews before you sign with them! I feel so compelled after my experience to warn people, that I am taking the time to do this. If you want to lose hours of a sleep each night not knowing where your items are or if they will ever make it, then this is the right company for you.

They helped me move into my very first apartment, and I couldn’t have asked for a better team. They showed me how to protect my electronics, double-checked drawers before moving dressers, and even gave me tips for setting up my new place. Super friendly and helpful.

Mayzlin Relocation exceeded my expectations from start to finish. The team was prompt, professional, and incredibly hardworking, handling everything with care and precision. Their attention to detail and respectful, courteous attitude made the entire process smooth and stress-free. I highly recommend them for anyone looking for reliable, top-quality moving services. No other company compares. 5/5 stars!

Worst moving company. They are good only until they pick up stuffs after that just vanish. I agree with other comments. The guy who got the deal signed is a liar. Don't trust these guys. Until now we have not got any response or correct delivery date. It is causing us so much inconvenience and problems. We are spending more money just because these guys are not delivery our stuffs

Please do not ever use this company for your relocation. They promise things when booking but once your shipment is picked up a nightmare to follow up. Worst customer service. It's been over days and we don't have any status on delivery of our shipment. Please stay away from this company for your relocation needs. When the shipment was picked up we were given a delivery date, it is past that date and we don't know yet when we will receive our shipment. We are family with small kids and it's very inconvenient without having a confirmed delivery date.

Mayzlin Relocation worked quickly to complete everything on schedule, even though I had a very strict relocation timetable. They did everything in the best way in a limited time. We took great care when moving each item. I'm really pleased with the service they provided!

Moving my collection of priceless glassware and artwork made me anxious, but Mayzlin Relocation handled everything flawlessly. They carefully managed each item and used high-quality packaging materials. They assisted me in arranging my armoire at the new location, and everything was intact and undamaged. They truly went above and beyond to ensure that everything was perfect.

I booked them because of their reputation for great packing – and they truly lived up to it. I’d always packed my own boxes before, but this time I let the pros take over. They wrapped every plate in foam, double-boxed the electronics, and even used wardrobe boxes for my clothes. Unpacking was a breeze. Not a single chipped glass, and I didn’t have to do a thing!

This company is a complete scam from start to finish. It all began with their dishonest sales rep, Joseph Vastola, who promised a “stress-free move” and a “guaranteed quote.” Sounded great—until they had my deposit. Soon after, I got a call from someone named Anastasia in “quality assurance” telling me my quote was suddenly increased by $1,000. I wanted to cancel, but was told I’d forfeit my deposit and the pick-up had already been rescheduled. Felt like I had no choice. Then on pickup day, the movers showed up and increased the quote again, this time by another $300. They took my stuff, and I haven’t heard a single update since. It’s now been over a week with no communication, no delivery, nothing. I’m starting to believe I’ll never see my belongings again.

My job recently required me to move to a different location, and since I was pressed for time, I contacted this organization to assist me with the move. I'm really glad I did, as they arrived on time and completed everything faster than I had expected! I strongly recommend them!

It was, without a doubt, the worst moving experience I’ve ever had. Despite receiving a quote, I was ultimately charged over $1,700 more than originally agreed upon. One of the major issues occurred when your team asked if an 18-wheeler could fit into my storage area. I confirmed that it could. However, instead of a standard truck, you sent a 75-foot extended semi that clearly could not access the location. As a result, I was forced to pay an additional $1,000 for a shuttle service.

This was by far the smoothest move that I have ever done. Right from the time I spoke with the customer service representative to the time the last box arrived at my door; everything was perfect. This was quite encouraging and it felt as if they really wanted to make things simple for me.

The movers helped transfer the contributions to the curb for pickup. Before loading it into the truck, one mover fixed a loose table leg that I noticed. They carefully navigated the condo's tight entryway and cramped passages without scratching the walls.

This was my first big solo move, and I was dreading it. I didn’t know how much stuff I’d accumulated until I started packing and halfway through, I gave up and called in the professionals. The crew from Mayzlin Relocation arrived the same day within 2 hours and immediately started packing the rest of my kitchen and bedroom. Thanks to their efficiency, the move wrapped up earlier! I’m so glad that I’ve finally found reliable movers!

We hired Mayzlin Relocation in February and unfortunately we were very disappointed with their services. We did not feel they met the values and commitments they advertise on their website. The men who worked at our homes were not "highly trained" or professional. They did not come prepared to cover our floors and my husband had to purchase mats and cover the floor himself. The driver stated in his many years of working this job, he has never covered the floors during a move.