Bronze Star Moving and Storage Inc. Reviews

I used Bronze Star Moving and Storage for my move from Los Angeles to Long Beach, and they were fantastic! The crew arrived right on time, wrapped all my furniture securely, and handled my fragile items with care. They even disassembled and reassembled my bed frame without any issues. The move was completed in just one day, and everything arrived in perfect condition. Jillian was amazing. She kept me updated throughout the process and made sure I was completely satisfied. The pricing was transparent, and there were no hidden fees. Highly recommended for local moves!

Horrible experience. Thomas ** was representative and blatantly lied to me. Final cost was $20,000 over estimate. They subcontract to a random moving company (Express Movers) who damaged multiple items and delivered items two weeks after promised time after coming the day before they said they would making out packing difficult. Thomas was then non-responsive. Would never use them again or recommend to my worst enemy.

We booked with Bronze Star, to move us from Florida to Ohio. We were given an estimate of 3800.00. They the worked with a second party mover Express Movers who then added on their cost for a total price 8436.28. Big difference! Took 4 weeks to get most of our stuff. 6 months later got a few other things. Still never got some of it. Some things weren’t ours. The guys that picked up and delivered were very nice. Very disappointed in their company.

I used Bronze Star Moving and Storage for my recent move within the city, and overall, it was a positive experience. The movers were friendly, professional, and extremely efficient. They arrived on time, handled my furniture with care, and worked quickly to ensure everything was packed and moved in a timely manner. The best part? No hidden fees or surprises—the price they quoted me upfront was what I paid. However, I found their rates to be slightly higher than other companies in the area. While I don’t mind paying extra for quality service, a small discount or promotional offer would have made the experience even better. Despite the price, I would definitely use them again. If you value reliability and professionalism over cost, Bronze Star Moving and Storage is a great choice.

I was hesitant to hire movers because I’ve always done it myself to save money, but after using Bronze Star Moving and Storage Reviews, I can confidently say it was worth every single penny! The team arrived right on time and immediately got to work. They wrapped my furniture with care, loaded everything up efficiently, and made sure nothing got damaged. When we arrived at my new place, they placed everything exactly where I wanted it, saving me so much time and effort. The whole experience was stress-free, and I couldn’t believe how easy they made it look. If you’re debating whether to hire movers, do it—you won’t regret it!

Believe the negative reviews regarding poor communication with Bronze Star (this site and others). I sent an email requesting a refund nearly two weeks ago to both their billing email and my coordinator and haven't gotten a response at all. I called last week and was told I would hear from them today (apparently billing only works the first and last Tuesday of the month- eye roll). So, nearly the end of the day and I hadn't heard anything- so I call again- now they say billing only works the last Tuesday and Thursday of the month- which means they would have been working when I sent the original email... when I mentioned I was told something different, I just got the runaround and was told over and over after every question that "billing will respond when they can"- oh and also they only communicate by email. So who actually knows when billing works?

I had to move on incredibly short notice due to a last-minute change in my lease, and I was in full panic mode. Thankfully, this Bronze Star Moving and Storage saved the day! They were able to accommodate my request and squeezed me into their schedule, even though I booked just two days before the move. The crew was amazing—super professional, quick, and careful with my belongings. They even helped me disassemble and reassemble my bed frame, which was a huge relief. I honestly don’t know what I would have done without them. If you’re in a bind and need a moving company that goes above and beyond, don’t hesitate to call these guys!

I’ve moved several times over the years, and this was hands down the best experience I’ve ever had. From the initial booking to the actual moving day, everything was seamless. The team showed up on time, introduced themselves, and got straight to work. They packed my belongings with extreme care, making sure everything was properly secured. What really stood out was how efficiently they worked—without compromising on safety. They even managed to get my bulky couch up a tight staircase without a scratch! Not only were they professional, but they were also friendly and easy to talk to. If you need a moving company that truly cares about your belongings, this is the one to hire!

I cannot say enough good things about Bronze Star Moving and Storage! The crew was so friendly and made what is usually a stressful day feel manageable and even fun. They worked quickly but never cut corners, making sure that all my fragile items were wrapped and packed securely. The team also went above and beyond by helping me move a few heavy items to my storage unit that weren’t even part of the original plan. It was such a relief knowing that my stuff was in good hands. If you’re looking for a reliable, hardworking team, I would absolutely recommend them to anyone. They made moving day a total breeze!

Recently used Bronze Star Moving & Storage for a local move into our new home. Eric was very responsive and the process to book was easy. The movers we had, Nathan, Moises & Keatin, were right on time, hard working, efficient and polite. They carefully wrapped all of our furniture and nothing was damaged. I would definitely use them again and highly recommend.

The whole service was very fast and professional. The movers wrapped everything in blankets with tape to ensure it was all safely transported. Overall, the movers I had -- Yosef and James -- were friendly and did a great job. I highly recommend it.

Bronze Star Moving out of Florida claims over the phone they are the moving company when they are actually a broker. First lie! Then we told Crystal over the phone about weight equipment and household and garage. Even gave her size of storage 10x25 which wasn't even full. She sent an estimate over for that. We signed and paid upfront $1094. First sign of a broker/scam. Then a few days before the move Chris sends a text to me and says he needs pics. I sent him exactly what is in storage cause you can see it all in one pic plus what was in the house and garage. Then they gave us a second estimate almost doubled amount saying now the move was 1200 cubic ft instead of the 600 they initially quoted. We were fine with that and then the local guys show up and we showed them the photos too. They said just looking at the photos it was more like 1900 not 1200 so Bronze did a bait and switch for sure by not evaluating properly.

I’ve moved several times, and Bronze Star Moving and Storage was by far the best moving company I’ve used. They handled everything from packing to transporting my things safely. The crew was professional, friendly, and organized, which made the day go smoothly. They even helped me assemble my bed at the new place. No hidden charges, and they kept me updated at every step. I’ll definitely call them for my next move!

When you hear about all of the stories regarding moving companies online, let me tell you it gets so nerve-wracking to find the right mover. Lucky for me, I heard about Bronze Star Moving & Storage through my friend who had previously used their services. I knew that they were tried and tested and that I would be safe. They were everything I could ask for in a moving company: honest, friendly, prompt and professional. I am proud of my choice and I will happily recommend them to anyone who needs to move.

Bronze Star Moving and Storage did a fantastic job moving us from Texas to North Carolina. The crew was very professional and also friendly. They spent extra time prepping my house on both ends to protect the floors, doors and banisters. Bronze Star Moving and Storage did a full pack for us and everything arrived in good condition and properly labeled. Not only did the truck arrive right on schedule but the total cost was $3k less than the estimate. Customer service was also fantastic. I would give them 10 stars if I could!

We are extremely dissatisfied with this moving company. We had our house picked up 14 days ago we were told they would be here by the 3rd. We coordinated everything so that we would be here from Colorado to Florida which everything was picked up Nov 22. I have moved several times coast to coast and have never had anything take this long. No one has reached out to us after reaching out to them several times. Customer service is sub par and I will never recommend them to anyone. Communication is poor. DO NOT USE.

Bronze Star Moving and Storage Incorporated made my move stress-free! The team was punctual, professional, and handled all my belongings with care. They packed and transported everything efficiently, and nothing was damaged. I highly recommend their services for anyone looking for reliable movers!

Bronze Star Moving & Storage was such an amazing company! My boyfriend and I were stressing about the move for a long time prior, but these guys made the actual process super easy. It was very smooth sailing, and the crew was extremely professional which we highly appreciated. They were also very friendly and I felt like I was able to trust them. I am so glad that I decided to go with these guys because in retrospect, I don't think any other company would have done a better job. They arrived on time and were able to swiftly move all of my items with such ease. I will definitely be using these guys in the future if I have any other moving dates, and I will also be recommending to all my family and friends. Thanks, guys!

We moved our parents from a home to a condo and it needed to be smooth to cause as little stress as possible. Bronze Star Moving & Storage came through! They were terrific from beginning to end. Punctual, professional and very helpful. Have used before this move and will use again knowing we're in good hands!

My experience with Bronze Star Moving & Storage was amazing! They were very careful with my things and it was so nice to see they had manners too! The price was right especially since I didn't have a big budget..... They were on time and efficient and I would use them again!!!!

I had an amazing experience with Bronze Star Moving & Storage Inc. The crew was friendly, organized, and very careful with my belongings. They packed everything securely and got everything to my new home without a single scratch. Moving can be so overwhelming, but they made it smooth and easy. Five stars for excellent service!

First Anna on the front lines is who sold us on Bronze Star Moving & Storage. Amazing coordinator who was responsive and super insightful to ask the right questions in order to give us a quote. Her follow up was impeccable throughout the whole process. When the crew came, they were great. We had a BIG move and they worked very hard both days, looking for direction when they didn’t know where to place something. Nothing was damaged and I loved that the team had a great energy and sense of humour about them! Amazing moving experience and I would definitely recommend!

Bronze Star Moving and Storage exceeded my expectations! They arrived on time, were super organized, and went above and beyond to make sure my move went smoothly. I had some very heavy furniture and a lot of delicate items, but they handled everything with great care and efficiency. Not a single item was damaged! Thank you for such a wonderful experience.

The moving crew was fantastic—super friendly, fast, and very careful with my stuff. They went above and beyond to make sure nothing was damaged during the move, and they even helped me set up my new living room. I felt like my belongings were in good hands the entire time. The only downside was the price. It ended up being a bit higher than the initial estimate due to some extra packing materials and time. I wasn’t thrilled about that, but the overall service was excellent, so I’d still recommend Bronze Star Moving and Storage to anyone looking for professional movers.

Bronze Star Moving & Storage, is a great way to get quality quotes for moving costs. It allows you to make informed choices that suit your needs. A very easy site to navigate with quick responses from all, well done!!

I’m so impressed with Bronze Star Moving and Storage! They made what is usually a stressful process incredibly easy. The movers were punctual, courteous, and incredibly careful with my furniture and fragile items. Their storage solutions were perfect for my needs, and I appreciated their flexible options. The whole team was a pleasure to work with, and I’m grateful for their hard work and dedication. I would definitely recommend them to anyone looking for reliable moving and storage services!

Bronze Star Moving and Storage was very easy to deal with. Joseph gave me an in home estimate and quoted me 4-6 hours of labor. He assured me his crew would take the utmost care of my belongings. The crew arrived at 8am (on time) and wrapped all my furniture and moved it with ease. The 3 men were super professional and made it look easy (and I have some HEAVY furniture!!). Overall it took 5 hours of labor, just what I was quoted. So, thanks to Mark and the crew of the 3 men he sent, moving day was as easy as could be.

Bronze Star Moving and Storage went above and beyond during my recent move. The movers were not only prompt and organized but also incredibly respectful of my home and possessions. They took the time to carefully wrap and protect all my items, and everything arrived at my new place in perfect condition. Their customer service was outstanding, answering all my questions and addressing my concerns with a smile. I’ll definitely use them again and recommend them to friends and family!

Amazing moving experience! Professional movers who know exactly what they are doing and don’t waste time. Very careful with all items and great attention to detail. Great communication and friendly folks as well. Couldn’t recommend more!

I've now used Bronze Star Moving and Storage twice, and can whole-heartedly recommend. The first move had a couple of hiccups, but Yosef was very easy to deal with from start (quote inquiry, booking, etc.) to finish, and I really appreciated how he handled everything, which is why I decided to go with Bronze Star Moving and Storage again.

Amazing service from start to finish! Bronze Star Moving & Storage Company of America took the stress out of moving for me. The office staff was helpful and responsive, answering all my questions promptly. On moving day, the team arrived on time and worked diligently to get everything loaded and unloaded efficiently. They took great care with my items, and everything arrived intact. I couldn't be happier with their service. Highly recommended!

I’ve used Bronze Star twice. Once for an in interstate move of a 1BR apartment up the West Coast and I used them again for a 1BR move from the West Coast to the Midwest. The first move was fine, but in the second move, they picked everything up in one truck, but somewhere along the way they separated my things and only one truck delivered. After quoting me delivery in two weeks, they continue to not update me as to the status of the other truck, and it’s coming up on a month now. “They’re on their way” is all they tell me, no matter how much I call asking for (at least) an estimate on delivery. I continue to get replies saying that they’ll call me back without any calls to update.

The crew was professional, friendly, showed true care for my possessions and satisfaction. They were there when they said they would be, had me out and into a new place in record time. Couldn't be more satisfied. I've used your company 3 times in the last 20 or so years and if need to would again. No need to shop around for me. Best result for fair price. Thank you for taking the stress out of moving. You guys are awesome.

This was a complicated move in that I have a lot of glass furniture (shelves & table tops), pictures, & mirrors. Everything was well protected with blankets and boxing including piano, beds, chests, sofas, chairs. I have found no damage. Some large pieces of furniture had to be taken apart---putting it back together was a complicated puzzle which was done well.

They helped us move into a new house, which is never an easy task. The way they worked was so organized that everything just fell into place, and my husband and I were actually able to relax. They did a great job and all our things made it to our new house in great condition. Glad we chose them for the job!

I had a wonderful experience with Bronze Star Moving and Storage. Their crew was friendly, efficient, and treated my possessions with respect. They arrived promptly and completed the job quicker than I expected, all while maintaining a high level of professionalism. I wouldn't hesitate to recommend them to friends and family.

The movers arrived on time and got straight to work, carefully packing up my belongings and ensuring everything was well-protected. They handled fragile items with great care, giving me peace of mind throughout the process.

Bronze Star Moving & Storage was fantastic. They packed and moved us out of our 3-story home in a highly professional, careful and organized manner. The team was on-time, conscientious, and responsive to any of our questions or concerns. They moved our belongings into their secure, on-site storage unit and held our furnishings for nearly a year. When we were ready to move into a new place, they allowed us to come to the storage unit and review and separate what went to the new place, what stayed in smaller storage unit, and helped us load items we had sold into the buyer's vehicle. They then seamlessly moved our belongings into our new place with the same care and professional they exhibited on the move out. All-in-all, a top-notch moving crew and office team. Would use them again in a heartbeat!

They were communicative in advance of the move and transparent about pricing. They sent a team of five guys to help us move out of our four-bedroom townhouse. The guys were exceptionally efficient and careful! I've never had such a positive moving experience.

These guys are best packers & movers seen so far in Florida. Initially I was bit hesitant on their claims, but real time experience was awesome. No hidden charges and they deliver what they promise. 100% recommend this company.