Bronze Star Moving and Storage Inc. Reviews

By far the worst moving company ever established from fake price quotes to get your NO REFUNDABLE deposit, to very disrespectful 3rd party dispatched movers (WE HAUL MOVERS), being hung on, calls blocked, and illegal holding personal property hostage, pick up and drop off dates constantly changing, truck size purposely being under pack to force more money out of clients, just a nightmare all around the board. Please, please, please, Do Not believe their fake quotes, truck storage size lies, and fall for the "NOW WE HAVE BOTH YOUR DEPOSIT AND PROPERTY SO YOU'RE AT OUR MERCY PLOY! EXTREMELY AND AGAIN I say extremely disrespectful, unprofessional, and dishonest. Shop around first for other service providers! Save yourself a world of disappointment and headaches!

I used the moving and storage space for my move on 8/5/25. These guys were awesome! Very friendly and organized. Louis, Dangelo, and Frank were awesome. I really can't say enough good things about these guys. I would recommend them to all my family and friends.

I was hesitant to hire movers because I’ve always done it myself to save money, but after using Bronze Star Moving and Storage Reviews, I can confidently say it was worth every single penny! The team arrived right on time and immediately got to work. They wrapped my furniture with care, loaded everything up efficiently, and made sure nothing got damaged. When we arrived at my new place, they placed everything exactly where I wanted it, saving me so much time and effort. The whole experience was stress-free, and I couldn’t believe how easy they made it look. If you’re debating whether to hire movers, do it—you won’t regret it!

I recently used Bronze Star Moving & Storage Inc. for my cross-country move, and I couldn't be happier with the service they provided. From the beginning, their team was professional and attentive, ensuring that every detail was covered. They offered a clear and competitive quote, which made budgeting for the move straightforward. On moving day, the crew arrived on time and handled my belongings with exceptional care. They were efficient yet meticulous, ensuring that everything was packed securely. What stood out to me was their friendly attitude and willingness to accommodate any last-minute requests. Throughout the journey, I was kept informed about the status of the move, which provided great peace of mind.

Excellent communication: Prompt, effective, cautious, and courteous. The moving crew is very knowledgeable and understanding. They packed, loaded and delivered all the possessions very carefully. I heartily endorse them. Simply the best.

I recently used Bronze Star Moving & Storage for a cross-town move, and I couldn’t be happier with the experience. From the initial quote to the final box being unloaded, their team was professional, efficient, and incredibly careful with my belongings. The movers arrived right on time, wrapped all my furniture in protective materials, and handled everything with care. they were also very communicative throughout the process, which made me feel at ease. What stood out most was their attention to detail, nothing was damaged, and they even helped reassemble some furniture at the new place.

Dangelo, James, and Frank helped pack our belongings for a shipment from West Texas to Florida. They introduced themselves by name and explained the status of the process. They were very courteous and professional. Enjoyed their company while they were here. They worked efficiently and competently. Will see how things arrive in a few days, but the packing up process was very smooth and I would recommend these folks to others!

Louis and Dangelo were absolutely amazing! They both were friendly, quick, and efficient, ensured all of our belongings arrived in perfect condition. We could not be happier with our choice and highly recommend Bronze Star Moving and Storage to anyone interested.

Hired Bronze Star Moving and Storage for a big family move, and they were fantastic. The movers were patient with my kids running around and took extra care with sentimental items (like my grandmother’s china). They worked long hours to finish in one day and even helped arrange furniture in the new house. Truly a caring, professional team worth every cent!

Bronze Star Moving & Storage did an amazing job. Professional and efficient movers. Great experience with Bronze Star. Moved my stuff safely and on time. Highly recommend Bronze Star Moving & Storage. Friendly staff and great service, Bronze Star did a fantastic job moving my belongings. Reliable and trustworthy.

We contacted Bronze Star Moving and Storage for a quote on moving us from Colorado to Texas. We thought they were a moving company and not a broker and they gave us a quote as if that is what they do. We signed a contract and they immediately pretended to get us a truck to move us stating the truck was doing another move in our area which was delayed and they could book us in that slot. As the process progressed they ended up having We Haul Movers contact us. We ended up paying Bronze Star over 5K for the referral and then We Haul over 19K to move us 800 miles. If you are looking for a broker then use Bronze Star. If you are looking for a mover, steer clear of them. They are deceptive

Bronze Star Moving & Storage is absolutely amazing. Making moving my belongings so easy and stress free. The way the guys care about each individual item is great. They treat your belongings as if it was their own by the way they handle things. They were very good with communication throughout the entire move. From talking with Yosef to working with the guys on each end of the move was an absolute delight. The professionalism in this company is second to none. I would strongly recommend Bronze Star Moving & Storage to anyone looking for a stress free transition. They go above and beyond for their customers and I look forward to using them in the future. 5 stars across the board. Thank you all at Bronze Star Moving & Storage for making my move a pleasurable and easy transition.

Eric was really quick to reply with a quote and answer questions along the way. The team of movers were extremely professional, handled my items with care, and were efficient. Would recommend and use again if needed!

Great service overall! The movers were friendly, professional, and worked quickly to load and unload my things. They took good care of my furniture, but there was a small scratch on one of my dressers. It wasn’t a big deal, but it was still noticeable. The only other minor issue was that the final cost was slightly higher than the initial estimate. Still, I’d use them again for their reliability and quality service.

Relocating across states was daunting, but Bronze Star Moving & Storage made it so much easier. Their team was professional, organized, and incredibly thorough. They provided all the packing materials and even offered tips on how to prepare for the move. During transit, they kept me informed about the progress, which gave me peace of mind. When they arrived at my new home, they unloaded everything quickly and placed items exactly where I wanted them. I was amazed at how smooth the entire process was. Bronze Star Moving & Storage is worth every penny for a stress-free long-distance move.

Bronze Star Moving & Storage saved my last-minute apartment move in Florida. Their team squeezed me into their schedule with 48 hours’ notice and packed my entire 2-bedroom in under 4 hours. They handled tight stairwells and narrow streets like champs, and nothing was damaged. The crew even gifted me a local pizza coupon to “welcome me home”! The downside? Their rush fee bumped the cost up by 25%, which stung. I also wish they’d labeled boxes more clearly. I’m still hunting for my coffee maker. But for urgency and Midwest charm, they’re unbeatable.

Overall, I had a good experience with Bronze Star Moving and Storage. The movers were friendly and worked quickly, but there was a slight delay in their arrival time. Once they got started, though, they were very careful with my items, and nothing was damaged. The pricing was a bit higher than I expected, but the quality of service made up for it. I’d use them again, but I’d recommend confirming the arrival time in advance.

I recently used Bronze Star Moving & Storage for a cross-town move, and I couldn’t be happier with the experience. From the initial quote to the final box being unloaded, their team was professional, efficient, and incredibly careful with my belongings. The movers arrived right on time, wrapped all my furniture in protective materials, and handled everything with care. They were also very communicative throughout the process, which made me feel at ease. What stood out most was their attention to detail, nothing was damaged, and they even helped reassemble some furniture at the new place. For anyone looking for a stress-free move, I highly recommend them.

I recently used Bronze Star Moving and Storage for my relocation from Miami to Fort Lauderdale, and they were fantastic! The team arrived right on time, and they were so efficient and careful with my stuff. They handled my antique furniture like it was their own, and nothing was scratched or damaged. The pricing was fair, and they stuck to the quote they gave me. I also appreciated how friendly and professional the movers were. They even helped me reassemble my bed at the new place. If you’re looking for a reliable moving company in Florida, I highly recommend Bronze Star Moving and Storage!

I used Bronze Star Moving and Storage for my move from Los Angeles to Long Beach, and they were fantastic! The crew arrived right on time, wrapped all my furniture securely, and handled my fragile items with care. They even disassembled and reassembled my bed frame without any issues. The move was completed in just one day, and everything arrived in perfect condition. Jillian was amazing. She kept me updated throughout the process and made sure I was completely satisfied. The pricing was transparent, and there were no hidden fees. Highly recommended for local moves!

Horrible experience. Thomas ** was representative and blatantly lied to me. Final cost was $20,000 over estimate. They subcontract to a random moving company (Express Movers) who damaged multiple items and delivered items two weeks after promised time after coming the day before they said they would making out packing difficult. Thomas was then non-responsive. Would never use them again or recommend to my worst enemy.

We booked with Bronze Star, to move us from Florida to Ohio. We were given an estimate of 3800.00. They the worked with a second party mover Express Movers who then added on their cost for a total price 8436.28. Big difference! Took 4 weeks to get most of our stuff. 6 months later got a few other things. Still never got some of it. Some things weren’t ours. The guys that picked up and delivered were very nice. Very disappointed in their company.

I used Bronze Star Moving and Storage for my recent move within the city, and overall, it was a positive experience. The movers were friendly, professional, and extremely efficient. They arrived on time, handled my furniture with care, and worked quickly to ensure everything was packed and moved in a timely manner. The best part? No hidden fees or surprises—the price they quoted me upfront was what I paid. However, I found their rates to be slightly higher than other companies in the area. While I don’t mind paying extra for quality service, a small discount or promotional offer would have made the experience even better. Despite the price, I would definitely use them again. If you value reliability and professionalism over cost, Bronze Star Moving and Storage is a great choice.

I was hesitant to hire movers because I’ve always done it myself to save money, but after using Bronze Star Moving and Storage Reviews, I can confidently say it was worth every single penny! The team arrived right on time and immediately got to work. They wrapped my furniture with care, loaded everything up efficiently, and made sure nothing got damaged. When we arrived at my new place, they placed everything exactly where I wanted it, saving me so much time and effort. The whole experience was stress-free, and I couldn’t believe how easy they made it look. If you’re debating whether to hire movers, do it—you won’t regret it!

Believe the negative reviews regarding poor communication with Bronze Star (this site and others). I sent an email requesting a refund nearly two weeks ago to both their billing email and my coordinator and haven't gotten a response at all. I called last week and was told I would hear from them today (apparently billing only works the first and last Tuesday of the month- eye roll). So, nearly the end of the day and I hadn't heard anything- so I call again- now they say billing only works the last Tuesday and Thursday of the month- which means they would have been working when I sent the original email... when I mentioned I was told something different, I just got the runaround and was told over and over after every question that "billing will respond when they can"- oh and also they only communicate by email. So who actually knows when billing works?

I had to move on incredibly short notice due to a last-minute change in my lease, and I was in full panic mode. Thankfully, this Bronze Star Moving and Storage saved the day! They were able to accommodate my request and squeezed me into their schedule, even though I booked just two days before the move. The crew was amazing—super professional, quick, and careful with my belongings. They even helped me disassemble and reassemble my bed frame, which was a huge relief. I honestly don’t know what I would have done without them. If you’re in a bind and need a moving company that goes above and beyond, don’t hesitate to call these guys!

I’ve moved several times over the years, and this was hands down the best experience I’ve ever had. From the initial booking to the actual moving day, everything was seamless. The team showed up on time, introduced themselves, and got straight to work. They packed my belongings with extreme care, making sure everything was properly secured. What really stood out was how efficiently they worked—without compromising on safety. They even managed to get my bulky couch up a tight staircase without a scratch! Not only were they professional, but they were also friendly and easy to talk to. If you need a moving company that truly cares about your belongings, this is the one to hire!

I cannot say enough good things about Bronze Star Moving and Storage! The crew was so friendly and made what is usually a stressful day feel manageable and even fun. They worked quickly but never cut corners, making sure that all my fragile items were wrapped and packed securely. The team also went above and beyond by helping me move a few heavy items to my storage unit that weren’t even part of the original plan. It was such a relief knowing that my stuff was in good hands. If you’re looking for a reliable, hardworking team, I would absolutely recommend them to anyone. They made moving day a total breeze!

Recently used Bronze Star Moving & Storage for a local move into our new home. Eric was very responsive and the process to book was easy. The movers we had, Nathan, Moises & Keatin, were right on time, hard working, efficient and polite. They carefully wrapped all of our furniture and nothing was damaged. I would definitely use them again and highly recommend.

The whole service was very fast and professional. The movers wrapped everything in blankets with tape to ensure it was all safely transported. Overall, the movers I had -- Yosef and James -- were friendly and did a great job. I highly recommend it.