Allied Van Lines Reviews

2.9

843 reviews & ratings

5
43%
4
0%
3
1%
2
9%
1
46%

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Updated May 16, 2026

About Allied Van Lines

Established in 1928, Allied Van Lines is a moving company that helps households and businesses with local, long-distance and international relocations. Its services include full-service packing, short- and long-term storage, online shipment tracking and auto transportation. The company also offers expedited shipping for small loads using portable storage containers.

Pros

Auto and boat transport
International moves
Small load express shipping
Wide availability

Cons

High pricing on local moves
No 24/7 claims number
Some complaints regarding storage

Allied Van Lines Reviews

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Page 7 Reviews 837 - 1037

JeffreyWoodbine, MD

Reviewed Jan. 11, 2000

Allied Van Lins carrier, Reebee Storage & Moving, moved my household goods from Chicago to Baltimore. They stole my wife's diamond ring, threw stuff in boxes, broke many items & lost others.

I had insurance. All claims have been resolved but two -- 9/24/99 claim for missing toolbox ($750) and 11/02/99 claim for broken pinball machine ($100). They refused both claims. I couldn't prove pinball machine worked before I moved and I couldn't prove I had a tool box.

I bought the insurance. I was ripped off. What are my rights? What can do?

This is what Small Claims Court is for.

Thanks for your vote!

AlSan Diego, CA

Reviewed Jan. 2, 2000

I recently moved from SC to CA. I was informed that I would be notified 24 hrs in advance of my load arriving.

I contacted the local agent to let them know how I could be reached. The next day the movers arrived without me being informed at all. I had not closed on my house so I could not take the shipment. If I had been given advance notice, I could have arranged a garage release to store everything in the garage. The driver claimed that he could not reach me because he only had a cell phone number. The local agent had not given him the other numbers where we could be reached and no msgs had been left.

Our stuff was put into storage for one day without our consent and we were told that we had to pay $629 to get our stuff delivered. Supposedly that was half the amount. They said that because of the problem that they would help us out and only charge us half. I am getting nowhere with their customer support and am more than willing to start legal actions.

All my physical belongings were held until I paid $629 for charges I do not owe.

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KarenAustin, TX

Reviewed Jan. 1, 2000

My van arrived 5 days late - at 9pm at night with one "mover" and one teenager and one child (about 12 yrs old).

The 12 yr old was trying to move my things, putting things all over the furniture. Since there was only one professional mover, it took hours (they left after 11pm), things were misdelivered (they couldn't see in the dark) and broken (both my items being moved and the screen door on the house).

They had to come back the next day when they realized that they delivered the wrong mattress. The driver did not have any data on how much my things weighed (yet I was paying by weight) and was forced to pay the estimated price (which the sales person told me tended to be higher). One month later, I still don't have any accurate info. They lost a box of photo albums, broke some items, etc.

I am filing a claim with all broken items, but doubt if I'll see my items or money.

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Allied Van Lines Company Information

Company Name:: Allied Van Lines
Website:: www.allied.com