Casio Watch Reviews
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About Casio Watch
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Casio has manufactured timepieces and electronic devices since 1946. The company produces watches, calculators and musical instruments for both everyday use and specialized functions.
Visit www.casio.com/us/watches- Affordable price
- Wide variety of models available
- Water-resistant features
- Frequent repair issues reported
- Poor customer service experiences
- Quality concerns with specific models
Casio Watch Reviews
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Reviewed Aug. 16, 2026
GPR-H100, the Rangeman watch, solar charger, O2 sensor, Nightly Recharger, DO NOT WORK!!! I've contacted Casio, sent the watch to them 3 times. I've been told "customers have brought this to our attention", and no responses to 5 emails to their "customer service support" requesting casio replace the watch! $500 watch that doesn't solar recharge as claimed in their manual and 2 functions that don't work and you, casio haven't fixed, either replace the watch with a new one, or refund me my money!

Reviewed Aug. 11, 2026
Cannot deliver at my own address (Apple Pay); did not have the chance of even writing a proper address; they sent it to a random address (Apple Pay). I called them, but they were closed at that time, so their 45-minute change policy did not apply to me. All because I decided to buy the product after hours.
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Reviewed Nov. 29, 2025
Just received my Casio Edifice Automatic Forged Carbon Watch, it looks great, feels great, and works great. As someone who loves Automatic Watches, I was very happy to see Casio make a mechanical watch for the first time. Hope there's more to come, because Casio always made watches that last.

Reviewed Nov. 19, 2025
In June of 2025 I bought Casio EF-106D-2AV which I thought would serve me well. 3 months later the winding pin just started to spin with no action for the watch hands. I contacted Casio and they directed me that based on where I live (CO) to Time Machine who handles their repairs for the western US. (By the way Time Machine has gone out of their way to help me but were stonewalled by Casio and I highly recommend Time Machine out of CA.) Mailed the non working watch to Time Machine and several weeks later I was contacted by them that my watch was not repairable and the model I sent in was no longer available to send a replacement to me. Graciously I was offered several options as a replacement. All the replacements showed a retail value of $120.00, more than I had paid and thought was very generous. Regrettably none of the watch heads fit my wrist.
I eventually found a watch from the same collection that is on sale for $127.50 with a watch face that fits my wrist and the additional criteria I needed. I let Casio know I would be happy to pay the additional $7.50 more for this replacement, but again stone walled. We are now in a stand off and was told that since I did not buy the original watch directly from Casio I could not get a cash refund. Well it appears that Casio does not care about their customer's satisfaction and I am left with a watch that I did not want, with a watch face that does not fit my wrist and no options left. So I say stay away from Casio and don't be caught with a company that doesn't care about their products nor their customers.
Reviewed July 19, 2025
Casio F105W-1A. The upper left nub which attaches to the strap disintegrated and simply fell off, rendering the watch useless after only 13 months of light wear. This same problem happened to my last model of this watch, again after light wear. I will definitely NOT replace this one with another Casio.
Reviewed Jan. 19, 2025
Purchased my 3rd Waveceptor from Kohl's online in October 2023- having 100% confidence in these watches; lost my 1st (at 20+ years old) in gym; and current one works well at 15+ years old. Wanted to replace my gym watch. Was PROBLEMATIC from the beginning, having had it repaired twice (once by Casio; once locally) as would shut down, and after hours on recharging light went back to day one on it. Last time would not wake up, returned to Casio for replacement, which they would do AT $79.00 price! Sad commentary on CASIO given this action... Done with this brand given the crappy treatment from Casio with a 14 month old watch, having problems at 4 months old (should have known then).
Reviewed March 1, 2022
Short version... After almost a decade of being a G-Shock customer I'm switching over to Garmin. The simple reason for this is that the cost of replacement parts have become outrageously expensive. Casio also no longer sells parts directly to the public. Instead you need to send your watch to a repair center to further get financially reamed post purchase. I considered purchasing the G-squad solar, but after considering the cost of parts, specifically the bands and bezel of which the cost cost of parts equates to roughly between 15 and 20% of the purchase price of the watch, I just had enough of being violated without the curtesy of lube. My first g-shock had a new bands and bezel replacement price tag of 40% on the purchase price of the watch. Seriously! I thought I bought in my opinion an exceptional piece of tech, not ridiculously expensive plastic.
It seems casio has embarked on a mission to make the acquisition of parts for either repair or customization so intensely unbearable that long time customers would rather fork out more money and part with watches that there is nothing wrong with than suffer the indignity of begging for parts for the expensive options or simply sell off the old crap and move on to competitors that will sell you parts for a fraction of the original cost with, what seems to be, an endless supply of parts and boundless array of options. Surely casio would be able to sell more watches if whomever is in charge of strategy didn't have head up own sphincter. Sure, Ferrari doesn't sell parts to backyard mechanics, but then again a casio isn't a Rolex...
Reviewed Feb. 2, 2022
I bought a Gshock from Casio. When the watch arrived I tried several times to see the numbers but could not because the numbers were a dark white on a all black watch. The light would only stay on for a second. I contacted customer service and they said they would refund me but I had to pay for the return. I informed them I should not have to pay for the return because they of the false advertisement. They do not stand behind their product. DO NOT BUY.
Reviewed Dec. 29, 2021
I e-mailed them and told them my story that my son bought the watch a couple years ago and downloaded the instructions, the app, and have the instructions, no matter what you do the time can not be set. Asked about cleaning, reply was soap and water. It feels like they just don't care.
Reviewed March 12, 2021
I sent in my Casio Pro Trek WSD-F20BU Smart Watch in for Repairs. I registered it on their site. I received an extended warranty. I mailed it to their New Jersey repair center. They told me I would need the original receipt. Which I lost. That was my fault. Completely understandable. Anyways, I mailed it in the 25th of January. They received it the 27th. They did not even bother to look at my watch till February 28th. They gave me a estimate bill of $287. I paid them. They gladly took my money. I e-mailed them 3 times. I wanted to know when it would be fixed. No reply. Then on the 9th of March. They sent me a e-mail. Saying, "Your watch is being repaired. But the part to repair the watch is on back order from Japan." Unbelievable.
So now I'm assuming the pace and their work ethic. I will not see my watch repaired and mailed back to me till June maybe July. I don't recommend buying a smart watch from them. The Smart watch has a Malfunction. Which they know about. If you factory Reset your Smart Watch. It will never pair with another device ever again. They actually recommend you Factory resetting it for a solution. Do not ever do that. I have pics of their site saying to do this. They might take it down now. I used to to be a big fan of Casio. Now I give them three big Thumbs down. If you know what I mean. I'm never buying another Casio product ever again.

Reviewed July 17, 2020
The Casio 5445 GST-S100G watch is a nightmare. I purchased it 12/19. Couldn't/set/it. Sent/in for/repair. Returned/but still unsettable. It is a $300 piece of enigma. Perhaps a MIT degree would help.
Reviewed Sept. 30, 2019
Updated on 10/10/2019: I bought two G-Shocks from this company about three months ago at the cost of more than a $1000.00, a few months later one stopped working and the other one I have not heard about since I gave that to someone as a present! So I called last week to see what what I have to with this piece of ** and after getting thrown to various phone numbers, I was told to send it to their repair service in Dover, NJ. 10 days later I had not heard from them even though the item was delivered to them Oct.4th, 2019. So today I called to find out what's happening and I ended up with a women who was in no mood to do anything and kept giving me stories about where the is and who I should call! I found their service personnel ill informed, uninterested and having a "take it or leave it" attitude. I asked to be connected to the person in charge, and was told they don't who it is. This is either a pathetically run company, or how they do things in JAPAN!
Original Review: I bought a G-Shock watch from this company about three months ago, and now it is not working, It looks like the battery is dead! It's pretty pathetic for this company to sell products with weak or dead batteries. Now they tell me to send the item to their repair shop at my expense and WAIT MORE THAN 10 to have it repaired! This is NOT sign of a reliable company or its products! Cannot recommend!
Reviewed Dec. 14, 2018
I've always loved the idea behind the so called ultra-durable G-SHOCK watches! I requested a GA1000-1A for Christmas, about 2-3 years ago and was very happy when I received it. I have worn this watch almost every day of my life since then, only taking it off to shower. A few days ago, my heart broke. A few days ago, the first very cold day here in New York, I came in from the outside and noticed the INSIDE of my G-SHOCK face was now totally covered with water condensation. The face is almost unreadable because of the tiny dew like, water droplets inside of the face.
What happened to your ultra-durable watches?! I don't deep sea dive, I don't fly planes at high altitude... The most rigorous activity that your watch has been through is a trip to the supermarket. I'm very disappointed in G-SHOCK... I sent in my watch for repair, based on email text directions to handwrite a note of what was wrong. When it got to the service center in NJ it was initially "lost" by Casio for a few days. And now they're asking for $200+ to repair their "Rugged. Tough. Unbreakable." watch... Nowadays that same watch retails for under that. What a p.o.s. this company is and their "service" is even worse. Stay far away!
Reviewed Dec. 11, 2018
I ordered a watch through a jewelry store. Casio was tx'd. Watch was available. Order placed and paid for. 2 wks later Casio says order cannot be fulfilled because the watch is sold out. I contacted Casio via email. They were dismissive about the whole matter.
Reviewed Oct. 12, 2018
The women's Casio digital watch which I have used for 30 years is great but the resin black watch facing is defective. I have 7 broken watches at home. The end that holds the pin consistently breaks off in less than a year. The silver and gold colored ones seem to last. I have 3 that have held up. I love the watch because it is small for a woman and has many nice features, chronos, alarm, hourly alarm. Don't buy the black resin one, it is not sturdy. Contacted the company and asked if they could give me two gold or silver in exchange for the 7 broken ones but they refused. Customer service is not personalized.
Reviewed July 23, 2018
I have purchased Casio watches for nearly 50 years. I have yet had any type of failure. The watch band usually needs to be replaced once or twice as the watch lasts for many, many years. If I buy a new one it is because I got tired of looking at the old one. After I retire a Casio it usually continues to run for several more years after retirement.
Reviewed July 21, 2018
Used the Casio G-Shock multiple times in wet environments and always never lets me down. Very durable and Casio offers a very large selection of G-Shock watches so there is something for everyone.
Reviewed July 20, 2018
My Edifice just stopped working and the battery is ok. So it needs repair, and it's only 2 years old! The quality could be better, and the instruction could be made easier.
Reviewed July 13, 2018
I have owned my Casio watch for 8 years and the only thing that I have done is put a leather band on it. It cost around $18.00. It has the day and date in larger print. It is very easy to set. You don't have to have complicated instructions.
Reviewed June 23, 2018
Purchased a Casio watch GA-1000, 9GDR. Initially I face the moisture problem which automatically get resolved but after some days, watch stops working. Hardly it's six month from the date of purchase. Casio service center Delhi asked for 5200/ Rs. How cheap it looks within a warranty period asking for heavy repairing amount. Casio world class company which advertise for its after sale service and warranty of 24 months is not concentrating on customer satisfaction. I myself will never recommend Casio watch.
Reviewed June 20, 2018
I've owned a Casio G-Shock for about 3 years now, and it's one of my 'top 100' quality buys. Meaning it is what it is (an under $100 watch) and does what it's supposed to (keep time etc. and work in adverse conditions and weather). I mainly use it when outdoors hunting, fishing or hiking - I didn't buy it to look pretty but to be functional and reasonably priced. It is all of that, and the fact that it functions in -25 degree temperatures is great. Just an overall good investment so far.

Reviewed March 15, 2018
I have bought another well known watch for many years, but was enticed (by price and appearance of Casio watch), and now I regret it because the watch (Model MRW200), which is supposed to be water resistant to 50 feet below surface, allows moisture buildup inside the watch if I perspire EVEN A LITTLE BIT. I bought the watch 6 months ago from a Walmart.com connected secondary seller.
Reviewed Oct. 8, 2017
Casio Pathfinder triple sensor 5114 - Several major problems with the watch. First off, way clunky and hard to deal with. Second, instructions for the watch are not written in conversational English, steps are omitted, and you're pretty much on your own. And third, once you allow the battery to drain, things work even less well than initially, which is saying something. For example: setting the time on a watch that receives a radio signal should be a no-brainer. But no, you have to tell it the time zone for which you want the time. OK, that's reasonable. I set it for mine--Birmingham, Alabama = GMT - 5 hours. Nothing doing: it gave me time somewhere in the Pacific. I had to set it for Athens--the one in Greece--to get Alabama time. Forget about setting the month and date: the buttons don't do what the Casio manual says they do. Not much chance of me ever buying another one. Nothing's worth this much aggravation.
Reviewed July 19, 2017
I'm now into my second G-Shock watch. I spent the money and bought a solar/atomic g-shock. I wanted the analog with digital time feature and with this watch, the two would never sync. After three repair attempts, Casio junked it out and Casio let me pick a second watch. This one synced the digital and analog, but I wore it in the shower, (which on the back of the watch says "water resistant to 20 bars"), and a mist developed behind the glass. I called Casio and they said that this was "normal" and would go away and that I would be able to use it in the water. The next weekend I wore in a lake for 20 minutes. The watch developed droplets of water underneath the glass and the watch stopped working completely.
I've had this watch three years. I only wear it on the weekends, because I don't want it ruined at work, (for which I purchased a cheap $20 casio watch), and I have only submerged it twice in those three years. Casio had me send it to Time Machine in CA and now Time Machine wants me to pay $145 to repair the "O-Ring". That is nearly what I paid for the watch. I called Casio back and they said that I should negotiate with Time Machine on the repair cost.
I told them that this isn't right, that this "tough g-shock" that is very well taken care of crashes after two times in the water, when it is rated for shallow water use? Why would I spend $130-$150 on a watch to only have it last 3 years? I never disassembled the watch and never used solvents on it. I used a Q-Tip dipped in warm water to clean the band. The customer service manager said he was going to call Time Machine to find out what they found and then call me back. That was this morning at 8 AM CST-07/18/17. We will see if they do the right thing.
Reviewed June 15, 2017
My Name is Mr. **. On the 30th October 2016 I have purchase the Casio-G watch Dial-White, Belt-Steel, Model No. - A-869 from The Timex Store (Virar - West). But then within a month I have given for the repairing and 2nd time I given on 17th of May 2017 but still they have not given me the delivery only gives the reasons that there is no part in the company and on 14th they have told me that they have done the delivery but there was the problem in the watch therefore they have send the watch in the company. What is the 3rd class service by the Casio Company. I have contact on 9324619880 Casio service center but they don't give the response so I need my Watch within till sat 17th June.
Reviewed June 8, 2017
This is the 3rd Casio watch I bought, and it has the same problem all the time. Date always falls behind 1 day, no matter how “new” the battery is! Unacceptable. I will not be buying a Casio watch anytime soon.
Reviewed Feb. 8, 2017
Whatever you do, do not purchase the sports watch with the plastic wristband. I purchased three so far and each one of them the wristband broke. Granted it is an inexpensive watch but then I'm a senior citizen and only use it for fishing on my boat. The plastic band breaks on the hasp side and two fell off the boat into the water. So I just bought another replacement (both times). The current watch band broke again but this time I was able to save the watch. Called Casio told them about it basically said the band is not warranted and that's that! Told them to send me a posted paid envelope and I would send it back to them. AGAIN they won't do anything to help. I will never buy another Casio product and suggest you don't either.
Reviewed Jan. 2, 2017
GShock Watch has been sent to Casio on 3 different occasions in 18 months of ownership. At request of refund or replace they repaired and still awaiting return. After numerous emails allegedly considering replacement but will not discuss it via email until repaired watch is received. Poor customer service, unresponsive and doing what they want on my dollar - which is now theirs - again!
Reviewed Oct. 27, 2016
For the second time I bought a Casio Wave Ceptor. Both watches lost their ability to sync with the atomic clock after 1 to 2 year of use. With intervals of days or weeks, the watch is back to 1/1/2005. With the first watch, I replaced the battery but this made no difference. I have had it with Casio watches. I probably go for a Timex and will do the synchronizing from an atomic wall clock by hand.
Reviewed Aug. 26, 2016
I have purchased 2 watches. After a matter of months both of them are inefficient at keeping the correct time. I need an accurate watch for my work. They both work on the time signal method - or at least they are supposed to. I understand neither of them can be repaired. I will never buy another Casio watch & will advise others not to either.
Reviewed June 19, 2016
I've owned a Casio Rosegold Vintage Digital watch for 4 years now and never once have I needed to replace the battery. I use it as an everyday watch as it is sturdy and waterproof. Not that I work with or in water, but at least I don't worry of it getting wet when it rains or it gets wet when I wash my hands. I like that it doesn't tarnish. I can also easily adjust it to fit my wrist depending on the status of my weight gain/loss. Except for a few scratches, my Casio watch is working like new.
Reviewed May 19, 2016
I bought the Casio Women's Diver Watch, white strap, with multi-colored numerals last year. It was love at first sight. I absolutely love that it's white with multicolored numerals. Cute and I bought it at a very affordable price. However, after some time some part of the watch band has turned into an off white yellowish color and does not look as appealing anymore. The loop of the watch band also broke and there is now a tear in the band itself. I was not careless at all and have not worn the watch daily so that was disappointing but I hope I could get a new band for this watch cause I remain in love with its design.
Reviewed April 2, 2016
A little after January 24th (Christmas and birthday gift), my fiance took me to Dillard's to purchase a Baby-G for my Christmas/B-Day gift that I was dying to get. After purchasing the watch, I pushed the display light to see the face info. The light is a dark yellow color and sits right on top of the displayed time and due to this you can not see any of the texted info on the face of the watch, not even the hands. Because I purchased this watch in a well-lit store I could not tell of this upsetting display at that time.
Trust me, I have been dying to sport this watch at work (radiology technician), so this complaint is a hard one to write. After you spend over a hundred on a watch you expect to be able to see the face when you cut the display light on! I love my watch and want to keep it. I just pray when I contact Casio I hope they offer to put in a white colored light and in a spot where you can see the face info. I will be updating you all on the response ASAP. Most companies want their customers to come back and buy more of their products so they try to make their experience one of the best ones possible, we will see if this is true with Casio. If they do help with these issues we are going back to purchase my fiance one.
Reviewed Nov. 5, 2015
Two years ago I purchased a waveceptor Casio that had a digital and an analog time display. Within a few months the analog display jumped off by two minutes+. I tolerated this for a while then purchased one with only digital display. Within a month, the watch reset itself to 1/1/2005 and an incorrect time. I set it on a shelf until I could return it. After a week or so it reset itself to the correct date and time. This only lasted for a few days until it lost its mind again and thought that it was 1/1/2005 again. I returned it to the factory repair facility only to be told that it was out of warranty and would not be fixed. TWO CASIO WATCHES = TWO PIECES OF JUNK. Do not even consider purchasing one.
Reviewed June 28, 2015
Purchased Casio model A414 from Lifestyle City centre Rohini, Delhi 84 on 24/8/14. This was not used regularly. In January 15 it was noticed that it intermittently stop & start. Due to this, my son, student of 12th standard not used this. On enquiry from casio, it was informed to send the watch to okhla for rectification. While visiting to Lifestyle, I insist that I had purchased the watch from them. Hence, they have to get the watch rectified along with intimating the defect report.
Today 28.6.15, I was surprised to note that module was replaced by Casio. I insisted them to replaced the piece because it had manufacturing defect from day one but they refused. After spending so much money, I am not getting the international quality. I am repented that why I had not purchased the Titan, Timex etc. Purchasing of Casio watches are purely wasting money as after sale service is very poor and Lifestyle also not helping in customers complaint resolution.
Reviewed May 23, 2015
Several years ago I was given a gift certificate to Kohl's with which I happily purchased a Casio Scuba Divers style watch exactly like the one enclosed with this letter. I owned it for a few months before it stopped working. I returned it and Kohl's agreed to replace it with this watch. Eight month later, this watch quit, so I had the battery replaced and it still didn't work. I suspected that water had entered the case and ruined the electronics. The only water that the 270-1, AMW-3210R Scuba-Style-Water-Resist-to-100 meter watch experienced was from washing my hands in a men's room sink.
Their product is inferior, over-priced, apparently poorly manufactured and defective. I am disappointed with the performance of the enclosed watch because I've had Casio watches decades ago that gave long service and great performance. I sent them the piece of Chinese junk for their Hall of Shame. I pray that the quality of the recent products have improved for their business and customers' sake. If it has, I will never know.
Reviewed Feb. 10, 2015
I bought an Casio edifice watch, supposed to be a "top end." Within a week the band started to lose color. Complaints to the vendor and casio only fell on deaf ears. A rep from Casio watches even cc'ed me in an email, by accident, that I as a customer, was "bitter and ignorant." The vendor then was able to get a new watch and the band did the same thing. Buyer beware -- $300 watch with a .50 band. I am not ignorant but, bitter, hell yes!
Reviewed Sept. 6, 2014
I bought a Casio ProTrek series watch from CT Pundole Paud, Pune and it started giving me trouble after few months only. It goes dead. I gave it for repair for second time and yet to receive it. CT Pundole's management is pathetic.
Reviewed May 23, 2013
I am an Angolan citizen, resident in Luanda. I bought a Casio watch in Lisbon, Portugal in December 2011. The shop attendant told me that the representative for Casio watches In Angola was a company called Sistec, located in Luanda, the Capital for Angola. My watch was not performing well and I took it to Sistec Casio representative for Angola, where I was told that they only repair watches sold by their shop!
After my insistence and when I told them that I was going to write to Casio International, they fixed the problem as a favor. But they insisted that next time, they would not do it because Sistec management gave them strict orders not to accept repair watches not sold by them, no matter if the watches are original Casio. My questions are: Is Sistec really Casio representative for Angola? Is their policy in line with Casio policies?
Reviewed April 2, 2012
The face surface of my Casio module no. 2747 watch scratches very easily, with barely a touch and it scratches. Is there any way of treating the surface to harden it and/or reduce the effect of the scratches? My first Casio digital watch I bought in England in 1976, the digital covering surface was very tough and it took a lot of abuse. I loved that watch and it finally stopped working in 2009.
Casio Watch Company Information
- Company Name:
- Casio
- Country:
- United States
- Website:
- www.casio.com



