Follow us:
  1. Home
  2. Legal Services
Accredited Partner

LegalZoom

LegalZoom
Overall Satisfaction Rating 4.01/5
  • 5 stars
    208
  • 4 stars
    69
  • 3 stars
    20
  • 2 stars
    8
  • 1 stars
    57
Based on 362 ratings submitted in the last year

LegalZoom provides legal help to individuals, families, and small businesses through their do-it-yourself platform and independent network of attorneys. They empower millions of people in growing their business, caring for their families, and protecting their ideas.

LegalZoom Reviews

Sort: Top reviews
Filter by: Any

A link has directed you to this review. Its location on this page may change next time you visit.

3 featured reviews
How do I know I can trust these reviews about LegalZoom?
How do I know I can trust these reviews about LegalZoom?
  • 2,935,305 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 2 Reviews 10 - 20
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 24, 2021

I was billed within days of submitting a request for monthly billing and received an email that my request was put on hold until payment was made. I called Legal Zoom and spoke with Rep. Kei. She was WONDERFUL!! She corrected some errors I made in my order and assured me that my order was processing and gave me direct contact information to complete the process...I really appreciate her help and great customer service! :)

LegalZoom response

Hi Nicole, we're so happy to hear you had a wonderful experience when speaking our representative Kei. Please feel free to reach out if we can be of any further assistance.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Feb. 24, 2021

I filed an LLC with LegalZoom and they did not mention that you need a Registered Agent Service when you purchase your LLC. You only find after receiving your receipt that mentions they'll automatically charge your account an additional $249.00 once your documents are submitted to the state. That is very unfair. They should mention that before anyone submits a payment. I will be canceling as soon as I'm able to replace the Registered Agent. Absolutely disappointed.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 23, 2021

I was a little hesitant to use an online service like LegalZoom in setting up an LLC but I am pleasantly surprised by how professional, courteous and efficient the process has been. I recommend it highly!

Be the first one to find this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Feb. 23, 2021

Our company has been using LegalZoom for several years, for RA services. Big mistake. Most recently, we were upcharged over 60% ($399!) without even being notified. We contacted customer service and they were not helpful. Stated we received an email. Unfortunately, not true and we are waiting for proof. We asked about when the price change occurred, they stated 2018, yet we had a normal payments going through ($159) up until 2020. When asked about this discrepancy, they responded saying, "it was probably a glitch". One word. Wow.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 22, 2021

My experience was nice, professional and accurate. I enjoyed speaking with James ** because he went above and beyond my expectations especially with the pandemic leaving a shortage of staff to handle incoming calls. I am glad he took my call!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 21, 2021

I called Legal Zoom with a couple different questions regarding my pending order. Jamiah, the voice on the other end of the line, took my call with the most friendly and upbeat personality that instantly put me at ease as I was a little nervous at the beginning of the call. Jamiah was great. She helped solve my issues, and even guided me through the necessary steps, per my request, to change my entity name myself. Thank you again Jamiah!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 21, 2021

Would definitely recommend LegalZoom.. Had a great experience learning about how I can best protect my new company. Very easy to Understand Jenny who I talk to and she was very knowledgeable about explaining things to me.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 20, 2021

I did a living Trust through LegalZoom and had never done anything like this before, LegalZoom helped me out step by step and their support team is great! If you are looking to do things Legally by yourself you can't go wrong using LegalZoom, tons of great information and friendly people to help you get it done.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 18, 2021

Needed to revise my order to add me as a contact with my wife as primary. Also needed to adjust representatives so the children were equal. Corey walked me through it and was very pleasant and professional.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 15, 2021

I applied for a LLC which was handled by Haley L in a professional manner. The conversations were friendly and informative toward actually using Legalzoom. The process was surprising very easy. The EIN number arrived in a very short time.

Be the first one to find this review helpful
Loading more reviews...

LegalZoom Company Information

Social media:
Company Name:
LegalZoom
Year Founded:
1999
Address:
101 N Brand Blvd Fl 11
City:
Glendale
State/Province:
CA
Postal Code:
91203-2638
Country:
United States
Website:
www.legalzoom.com