LegalZoom

I was billed within days of submitting a request for monthly billing and received an email that my request was put on hold until payment was made. I called Legal Zoom and spoke with Rep. Kei. She was WONDERFUL!! She corrected some errors I made in my order and assured me that my order was processing and gave me direct contact information to complete the process...I really appreciate her help and great customer service! :)

I filed an LLC with LegalZoom and they did not mention that you need a Registered Agent Service when you purchase your LLC. You only find after receiving your receipt that mentions they'll automatically charge your account an additional $249.00 once your documents are submitted to the state. That is very unfair. They should mention that before anyone submits a payment. I will be canceling as soon as I'm able to replace the Registered Agent. Absolutely disappointed.

I was a little hesitant to use an online service like LegalZoom in setting up an LLC but I am pleasantly surprised by how professional, courteous and efficient the process has been. I recommend it highly!

Our company has been using LegalZoom for several years, for RA services. Big mistake. Most recently, we were upcharged over 60% ($399!) without even being notified. We contacted customer service and they were not helpful. Stated we received an email. Unfortunately, not true and we are waiting for proof. We asked about when the price change occurred, they stated 2018, yet we had a normal payments going through ($159) up until 2020. When asked about this discrepancy, they responded saying, "it was probably a glitch". One word. Wow.

My experience was nice, professional and accurate. I enjoyed speaking with James ** because he went above and beyond my expectations especially with the pandemic leaving a shortage of staff to handle incoming calls. I am glad he took my call!

I called Legal Zoom with a couple different questions regarding my pending order. Jamiah, the voice on the other end of the line, took my call with the most friendly and upbeat personality that instantly put me at ease as I was a little nervous at the beginning of the call. Jamiah was great. She helped solve my issues, and even guided me through the necessary steps, per my request, to change my entity name myself. Thank you again Jamiah!

Would definitely recommend LegalZoom.. Had a great experience learning about how I can best protect my new company. Very easy to Understand Jenny who I talk to and she was very knowledgeable about explaining things to me.

I did a living Trust through LegalZoom and had never done anything like this before, LegalZoom helped me out step by step and their support team is great! If you are looking to do things Legally by yourself you can't go wrong using LegalZoom, tons of great information and friendly people to help you get it done.

Needed to revise my order to add me as a contact with my wife as primary. Also needed to adjust representatives so the children were equal. Corey walked me through it and was very pleasant and professional.

I applied for a LLC which was handled by Haley L in a professional manner. The conversations were friendly and informative toward actually using Legalzoom. The process was surprising very easy. The EIN number arrived in a very short time.