LegalZoom

I was notified via email that my Registered Agent Service was going to be renewed on June 20, 2019. I went online to cancel their services but their system is set up so that once you add your credit card info it cannot be removed unless you enter another form of payment and you cannot cancel their services. Therefore, I notified them via phone that I no longer had the LLC and no longer want their services. I was told my LLC needed to show inactive before I could discontinue them as registered agent or show proof I had another agent.

This company misrepresented their service, and support. Do not expect them to follow up on any inquiry or update you on their status. You'd be better off buying the software, and filing directly with the state yourself. Do not waste your precious time or hard earned money on this company. Wish I could do half of one star. The only thing they process effectively is how quickly they take your money!

I've been using LegalZoom for years now. And I recently used them in creating an LLC. I have used something else in the past, and I feel like LegalZoom is easier to work with online. And then, they talk to you if you need help, so I like that. As far as the representatives, they're very professional. I have needed help in making certain decisions and they've been very helpful. And that's what I like about them. Also, I've learned a lot with them on how to do certain things. I just suggested someone to use LegalZoom because they wanted to create their company. They were trying to do it on their own. And I told them, "Do it online. It's really easy." So, they did.

I used LegalZoom in filing my LLC and DBA. They were mentioned on MacBreak Weekly, and when I went to it, it was relatively easy. I've used it in the past, so I was familiar with the site. I like LegalZoom's ease of use and that I don’t have to worry about things getting done. And they notify me when I have any papers that need to be filed. Their reps are very good. I had an issue that maybe my paperwork wasn’t right or they had a question about the name, and so it was really easy to call back and talk to the person and get it resolved. So, there was an issue with that. I'll continue to use LegalZoom. It's been helpful and I've not ran into any issues. It's a good experience. They’ve taken care of everything that I've needed them to do.

If you read down through the reviews here, you'll find that my story is very similar to many others. If you find yourself a good, local attorney they will go to the plate to bat for you every time. If you choose to work with these guys, prepare to be nickel and dimed, upsold and cross-sold 100 different ways. They're out to profit, not help.

I’ve used LegalZoom for small business, and they’ve always been nice and willing to listen and answer questions. They're prompt, and they follow through on what they say they're gonna do. They helped me finish my LLC and get it done, and now they're helping me set up all the other aspects of the business since I’ve never done a small business before. They're doing a lot of educating and assistance with things. It’s been really helpful ‘cause there’s so much to learn that I didn't even know about. It’s met my need and continues to meet the need of setting up a small business.

A few weeks ago I went to LegalZoom.com and tried to complete the economy corporation package. It didn't go well and some questionnaire had some errors. I called and the Rep on the line stated it was some type glitch in their system, so he completed all the forms manually and took payment information. Total came out to about $538. I chose to make 3 monthly payment installments. I asked if there were any other fees, and the rep said no, the only fees were the 3 monthly installments in the beginning of every month. First month payment $178, paid the same day. A week later I saw a charge of $249, so I called and I was informed it was for a service agent fee or something of that nature. The week prior, I initially had told the rep to use my information for the agent part of the Corp.

I found LegalZoom on Google, and I didn’t like my experience with them. I had gotten the LLC. I got the Gold package and within 10 days, I had everything. But I still ended up doing work that they should have done, like doing my taxes and setting up my S corp. I’m also trying to get the legal stuff taken care of and I have no point of direction. Every time I call them, it’s either a recording or I get routed somewhere else that I don’t need to be routed to. It’s just a mess and it upset me so I’m gonna get rid of them as soon as I can. Through the beginning process, they should put out that when people call the number, they're gonna be talking to a call center. We, as business owners, don’t have time to be talking to somebody in a call center. We need direct numbers. We hired them for a lawyer and for accounting. We don’t pay them for services to talk to a third person.

I have just filed my small business with LegalZoom, and within a week or two I get my packet only to determine that the address details were all mixed up between myself as the secretary and my partner as the president. After I realized they mixed up the addresses, I called to resolve and at that point learned that this filing would require a $800 fee (at minimum) per year, paid to the state of CA. Because LZ portrays themselves as a one-stop-shop for incorporation filing for the layman, I would have expected them to disclose this information.

I paid LegalZoom $780 to prepare a trademark application for the name of my company. They never mentioned what I later learned, and what any trademark attorney knows, that my company name is what the USPTO considers "Descriptive", and descriptive names are never given a trademark. Had they told me, there were other avenues I could have taken. But their preference was to keep me ignorant and take to money.

Was using LegalZoom since 2012 as my registered agent. For $159 a year. In 2017, that annual fee jumped to $499!! Out of nowhere with no notice to me. They auto bill so it flies under the radar. When I called customer service they could not help me and only tried to sell me on a 3 year promotion, 3 years for $300 something dollars. WTF!? What about the past two years I've paid at $499. Shame on me for not realizing it but still. I lost $700 to them. I've cancelled the service.

I used LegalZoom to file a Trademark/Logo. After I paid all of their fees they added a "30 day trial membership to their business advisory plan." I never signed up for this and they have been charging my credit card $39.99/month for the past 5 months. I never signed up for this service and never used it. I had no knowledge of this until I noticed the charges on my credit card. They refused to refund my money and if you look at other reviews here you will see that this is their M.O.

When you call for assistance the usual wait is 45 minutes! This is the worst company. They are a rip off!!

I am extremely disturbed regarding my most recent business dealings with LegalZoom on June 6, 2019. I am even more disgusted that I am just getting a notice a week later saying that I am getting my refund. I was charged for a transaction that I "NEVER" approved in the amount of $299.99. I was charged twice "knowingly" and not notified that I was charged twice for the resident agent service which should have only cost $159.99, but instead I was charged $159.99 plus $299.99 for reasons I'm still not sure of. I was not told that I was charged the $299.99 and then the representative charged me again for the $159.99. On top of all that I will not have my money back for possibly another week or two.

I applied for a trademark through LegalZoom. I got confirmation from LegalZoom that the application had been successfully been submitted to the USPTO + what to expect. That same day, I got a letter from USPTO directly that my application was incomplete and missing information. I've been trying to contact LegalZoom for over a week now to confirm that they will fix my application so it doesn't get delayed, but no one has answered my emails and I cannot get through to them on the phone. Really frustrating! It's like once you pay them, they no longer care about you.

We were renting a building and my uncle told me about LegalZoom, which I used to put together a lease. I did everything on the website and it was super self-explanatory and easy to use.

I have been sending emails about cancelling my services with Legalzoom. Emails are dated over a year ago. I specifically stated in my emails to cancel my services with Legalzoom as the business is no longer running. I have call and sent emails. A year later I am now receiving a collections bill for the Registered Agent. Which I told them I wanted to cancel due to the business being gone. They confirmed today that they have received my request but did not process my request as I need to contact the Secretary of State and have it changed first.

I've known LegalZoom for quite some time now and I've used them for things like business creation (i.e., filing with the state). It's easy and I don't need to worry too much about legal matters. I can focus on many other things than just doing the paperwork. Also, I have called customer support several times and they were perfect. Right now, I'm consulting on tax matters and I'm looking at attorney appointments on their website. Overall, LegalZoom saves time and the work is almost perfect.

I've been with LegalZoom for two months now. The documents that they have is mainly the reason that I took the membership. I have used some documents that they have for the company like non-compete agreements and employee agreements. When I go online, they have documents that I need but they're not as broad. When I read them, they're very generic. If I want to modify, do something or need to speak to a lawyer, the process is not as easy as I thought it was gonna be. You have to make an appointment and whatever they have available is two or three days later.

LegalZoom did our will and trust. And then I opened up a new DBA and then we did the transfer of deeds. Everything is good with LegalZoom until they start charging me with 39.99 after. I didn't do a monthly, I paid it full and then I saw my credit card bill. I don't know what that's for. I did not sign up for anything. When I the DBA and then the transfer of deeds I paid it in full amount. I did not do an installment. But after a month they started charging me 39.99. I called my credit card and did a dispute.

LegalZoom put itself as a registered agent and is now charging $400 per year when I could've just put myself as the registered agent. This is a deceptive business practice and I will never be using LegalZoom again.

I dissolved my company over 2 years ago and wrote multiple letters, as well as multiple phone calls and they are always unable to cancel my account for different excuses each time. I have never spoke with someone of a professional standard there and have only witnessed complete incompetency throughout the time I have dealt with them. I am still dealing with this and now have to get legal involved... With so many other better options out there, everyone should stay away from this company.

We were looking for a fairly quick, low-cost solution to some basic state planning issues, and a financial adviser that I was speaking to recently suggested doing some documents on LegalZoom. I've been online and I did the basic questionnaire. It's been good so far.

My accountant suggested I use LegalZoom to form an LLC that I was needing. LegalZoom did an LLC for me, and it seemed like it was going fine until I went to try to get insurance. They told me that they couldn't prove I owned the LLC because they listed some guy in Charlotte. I couldn't get anything done. I couldn't get my license tag. I couldn't get my tag at the tag office for the same reason. So, I had to drive 150 miles to Raleigh, North Carolina. It was three hours from where I live to Raleigh in order to file a $150 change of ownership which listed me as owner. So, it ended up costing me twice as much. I should’ve used a real lawyer.

I went to LegalZoom to register my LLC without researching nearly as much as I should have about them and have gotten virtually no benefit and have spent nearly 1000 dollars for absolutely nothing. I've tried getting refunds for my money and I never receive a response - and when I want to cancel my subscription they tell me I have to go through a list of tasks before I can be considered for taking my financial information off of their account. I have to pay more money to dissolve my business and not be associated with LegalZoom after paying so much for virtually nothing - I do not recommend their services to my worst enemies. Find a local business aid agency and they will be able to do most of what LegalZoom does but efficiently and for free.

I signed up with Legal Zoom to set up paperwork for my LLC in 2016. I canceled when it was time to renew in 2017. They now sent a collections notice for services they never provided TWO YEARS LATER!! I told them I didn't want them to be my registered agent with the State but apparently they didn't feel the need resign as the registered agent, or tell me that they would be CHARGING for services NOT PROVIDED. I canceled their service! They have not communicated with me for TWO YEARS at all and now they want me to pay $250.00 for services I CANCELED! SCAM ALERT!!! Plus they sent it to collections!! They operate like this so they can scam customers into getting hit with charges they never agreed to. I'll be calling the Secretary of State to let them know about this scam as well.

I use LegalZoom to start my nonprofit corporation and it turned into a nightmare. LegalZoom charged my debit card without my permission and didn’t tell me everything on my account that I needed to know. I want my money back on my account $362.00 and $159.00. LegalZoom is a big fraud and I’m so dissatisfied with their company. I reported it to my bank. How can I get help with this matter with LegalZoom.

LegalZoom registered agent renewal is not required in PA although they say that it is. Last year I turned this over to my attorneys Welch, Gold, Siegel in Pittsburgh. They research this information and said that I am not required to have a registered agent in the state of Pennsylvania, although every year they keep trying to charge my outdated credit card then once the card does not go through they send it to a collection agency trying to ruin my credit and my company's name. This is the third year they have tried to do this. This is fraudulent to deceive people who did not renew for something that is not required. My request is that I would like to be deleted completely from LegalZoom records, have no part of LegalZoom. I am re-contacting my attorneys attorney again. I feel like this is a form of harassment at this point. My suggestion to anyone thinking about using LegalZoom should look the other way.

Year after year I've used them for RA for $159/year for 2 companies. Everything was fine until this year when I got charged for $399.00. I called and they can't find see that the charge went through to my bank, although I can see it online. Evidently they decided it was in my best interest to add another service called Legal Forms for an additional $100. Also, the RA service increased from $159 to $299. They said an email was sent explaining all of this, and I should have opted out of the Legal Forms if I didn't want it. I don't even know what Legal Forms service is?

I got an adult name change through Legal Zoom. Everything was sealed and delivered. But when I needed some information, they were very cordial and understanding. Any questions I had were answered. I recommend Legal Zoom.

Applied for LLC through LegalZoom. Actually spoke to someone on the phone after completing online application as was concerned about the spelling of my name. People often spell my last name wrong. Well, after paying for the service I provided I get the documents with my middle name spelled wrong. Tersa, Who is named Tersa?! I spelled out Teresa twice to the woman on the phone.