AOL Reviews

AOL email is now owned by an Italian company called Bending Spoons, yes, it's a ridiculous name. If you need assistance and contact the 800 number posted you will be told for free assistance, you have to obtain it online otherwise, you need to pay for an assistance service. When you go online, you get vague, unhelpful answers and are eventually advised to call the 800 number for the paid assistance. The news sites that AOL provides that used to allow comments is now a political forum where if you post a comment that AOL does not agree with, it will be rejected, or your ability to post any comment will be suspended, or your account will be canceled. This Italian company does not realize how important freedom of speech is to Americans and bad customer service is not acceptable. Gmail is a much better choice or some other email provider. You can also leave a review about your experience with AOL on Google Maps for Bending Spoons.

I think AOL is running a scam. Both my accounts had password problems today, requiring buying tech services. Password retrieve doesn't work, no text messages from aol so, conclusion, they want you to buy tech services at $16 per month.

Aol/Yahoo offers mail filters per their contract. None of the work and CS will not respond, nor will Corp big-wigs. I still have to go through my spam because occasionally a legit email makes it to spam. Also there are more phishing scams not be blocked by AOL. I am a paid subscriber but my wife refuses to step up to Gmail.

I has been a user of AOL since the 1980s, but since a company name Open Web started monitoring the conversations of the AOL Community platform, the restrictions of my comments without a legit reason is making me doubt about AOL safety safeguards. Until recently, AOL offer an appeal options for rejected comments, but Open Web has removed that option, and arbitrary rejects all my comments.

Worst customer service I've ever experienced, sparky remarks, foreign call centers, tons of attitudes and I'm still locked out of my email after having to buy their premium membership which is a scam.

Complete morons. Act as they are the ones in control and they can order you around. Rude. Speak extremely broken English. After several calls I finally just gave up on an email account I’ve had a dozen years and went with another platform. Will never use again. Can’t believe that they wanted me to pay for a subscription just to fix my may that I hadn’t been able to access for months. Bunch of stupid towelheads.

If there were a "zero-star option," I would give it. Literally overnight, I couldn't sign into my email. "Incorrect password" error, despite the fact I was using the same password I'd used for months (if not years). I tried the "change password" option using both my phone and alternate email address to verify my identity, but neither method worked. Eventually, I was completely locked out.

An email went missing. It was flagged and saved. Called support and in order to get assistance, you need a paid subscription and even then, they can only go back seven days to restore anything missing. Even though you didn’t delete it- a paid subscription to get help. Thirty years as a user and it’s literally the first time I needed help to recover an email that disappeared.

Daily fake-news garbage daily on this site. Go away like the rest of the mainstream media. I simply want to log in to my email, not be subjected to your left leaning pathetic attempt to misreport the actual stories.

AOL had a wrong phone number for me. I made 8 phone calls and wasted about 14 hours of my time to get my correct phone # to my account. They will only verify that it is you calling by you scanning your driver's license and face to a software program to compare. We did this 4 times and their software wouldn't verity that I was the same person on the driver's license and I was told to call back in 10 DAYS. They have no other way to verify that you are the person with the account. I pay a monthly fee to them for tech support. Totally incompetent in not having an alternative way for customer verification. Asked to speak to someone in the USA and they said they couldn't do it. Who owns this company? Who is the customer here? I am changing to a different carrier.