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Suracy

Suracy

formerly Am Venture

 4.7/5 (360 ratings)
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  • 1 stars
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About Suracy

Suracy Insurance Agency, formerly known as Am Venture, provides business insurance solutions nationwide to support small to large businesses, franchises, religious institutions, nonprofits and other organizations. The company offers a full suite of coverages and access to top-tier carriers, and it states its highest priority is providing outstanding customer service.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

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Suracy Reviews

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Page 2 Reviews 10 - 40
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2020

I was getting ready to start subcontracting for a company called Leaf Home Safety Solutions. They already had an insurance policy deal and they hooked me through Suracy. I didn't end up going that route, but I decided to keep the insurance through Suracy. Now, I’m getting ready to go take my builder's license test and I plan on venturing off doing some stuff on my own. So the insurance is good to have. I love feeling like I am covered. It gives me peace of mind just knowing that. It leans more towards a contractor with insurance, as opposed to somebody who’s just off the street. What I love, as far as I understand, there’s no deductible.

Suracy response

Thanks for the feedback, Maxwell! We appreciate the opportunity to help protect your business. If you have any questions now or in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 7, 2020

I applied for a job at ** and I got hired. I had my insurance with a Contractors Insurance Agency out of East Providence for 25 years. It was just more of a convenience that ** already has this company that they work with regularly. So they gave me the paperwork. I said I'd call them and see what it’s about. They were very cooperative. They put everything together very quickly for me. They did a great job.

Suracy response

Hi George- thanks for your feedback! We are happy to hear you had a good experience with us. Our goal is to provide the coverage solutions you need quickly, efficiently, and with great service. Please do not hesitate to contact us with any questions in the future and we appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 6, 2020

I was happy with the quotes Suracy gave me. I talked to two different agents, but they were both pretty damn good. The process was 100% great and the guy made everything much easier. I did two of Suracy’s recommendations, for general liability and then for workman's comp. So far, so good. They're a great company. The people there are well knowledged and they help you all through anything. They stay on top of you so you can be sure that you get the right insurance.

Suracy response

Thanks for your feedback, Shawn! It is awesome to hear that you had such a good experience. We pride ourselves on our customer service and our friendly staff is always happy to answer any questions you may have. It is our goal to help all of our customers secure coverage that is appropriate for their organization. Thank you for your business.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2020

A guy that was through Suracy told me about it. The coverage was all right so I went ahead and went with it.

Suracy response

Thank you for your feedback and business, Nathan! We appreciate you as a customer and are here to offer support throughout the entire insurance process.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 3, 2020

I called a couple of places and Suracy gave me the best deal. The agent I talked to was real helpful and he understood. Also, he walked me through the process of getting insurance. I'd recommend Suracy. They do a great job.

Suracy response

Hi Taylor! Thanks for your feedback. We are glad you had a good experience and were able to find coverage solutions to help meet the needs of your business. We are always available to answer any questions you have and appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 2, 2020

I was doing LeafFilter and they required some type of insurance. Suracy called the guy that they set me up with and told him to give me a call. It's a cheap and great insurance. I agreed that I would pay a certain amount but I just quit my job so I will no longer be using the insurance.

Suracy response

Hi Jonathan! Thanks for your feedback. Our goal is to always provide great coverage solutions with competitive pricing. Please let us know if we can be of assistance in the future.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2020

We're helping LeafFilter installing gutter guards and they required us to have a business insurance. Suracy was who they recommended. I talked to Cole back and forth lots of times and he was really responsive. It was a good experience.

Suracy response

Thanks for the feedback, Matthew! We are glad to hear that you had a good experience as we pride ourselves on providing great customer service. As always, if you need anything from us, we are here to help!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 31, 2020

I was about to start installing my gutters and gutter protection, and I needed insurance. I heard about Suracy through LeafFilter. I went with them and I was very satisfied. They got me the best quote they could get with everything I needed.

Suracy response

Hi Britney! Thanks for your feedback! We are so glad you had a good experience and thank you for allowing us to help protect your business. Looking forward to continuing to provide great service to you in the future and we are always here to help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 30, 2020

The whole process was kinda unorganized and that's the only reason that I canceled out the policy. I was gonna call Suracy today because I received the refund check for one of my policies that I took out but hadn't received the second one yet. But I didn't have a problem with them. It was more or less the partner Suracy connected me with. As far as the insurance side of it, Suracy was great. If I was in the market again for insurance, I would definitely look at Suracy before I look at any other company.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 29, 2020

The representative, Wes, is amazing. He returned my calls when I had questions about things. He was always there prompt. If he wasn't able to answer my call, he called me right back. That was the best customer service experience that I've ever received. He helped me understand everything. I only purchased a limited liability and he walked me through everything and explained to me the different types of insurance coverages, what I would need, and what the different coverages meant. I've never been in the insurance industry but now I feel like I know a little bit more when it comes to it.

Suracy response

Thanks for the feedback, Latoya! It is awesome to hear that you had such a good experience with Wes and that he was able to help you throughout the insurance purchasing process. We are always here to answer any questions you may have and are excited to continue working with you. Thank you for your business!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 25, 2018

I asked about workers’ compensation insurance from AmVenture because of their ratings, and the broker, Eric, was excellent. He was diligent in calling back as well as checking in at all times to make sure that my questions were answered in a timely manner, and my needs were met. I’m happy and I would definitely recommend people to look into AmVenture as that’d be worth their time.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Sept. 20, 2018

I was looking for business insurance and AmVenture was the first company that responded back without having me dunk through loopholes. The person I spoke to at first did an excellent job. I used AmVenture to get to Hitchcock but when I contacted Hitchcock about the policy, I found out that AmVenture was not the main policyholder. Also, I had an issue with my policy and I called AmVenture back to let them know about it but I never got a callback. I was then told to cancel my policy because the dates were wrong. I did that and I had to redo the process. But I was satisfied that they cancelled my policy. There was just extra work that I had to go through.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 15, 2018

I switched offices and I wanted to find something a bit more affordable because the previous insurance company was ADP and they were really expensive. My brother uses AmVenture for his business and he recommended them for me. The rep, Eric, wasn’t trying to tell me anything else. He just answered all my questions and got me signed up. He was straightforward and took care of everything right away. I was laying it on my end because I was in the middle of switching offices and he was really good about keeping in contact with me, so I didn’t forget. I pay AmVenture less than half the price of what ADP was charging me. It has only been three weeks and so far, my experience has been excellent. I’d highly recommend them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 1, 2018

I'm a service plumber. I was looking around online for a workman's compensation insurance and I found somebody online who was able to find a plan for me. I got it set up through a third party, too. If my colleagues need somebody who can provide the service, I'd tell them that I'm covered with AmVenture.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 25, 2018

I'm in the state of New York and my wife was getting the pay but she's not working at all. To pay for her social security, we send checks. I looked at a New York worker’s comp website and found info about employees not enrolled at the location and just working behind. I learned a different code and the rate is lower than a regular employee because they enroll at a higher risk. But the current company I had was not willing to work with me even though I gave them all the information on the websites. I looked at two companies and AmVenture is the cheapest and I'm happy with that. Their rep, Connie, understood me and she was very knowledgeable. When I called, she answered the phone. If she promised me that she would call me back, she called me back in a timely manner. I'm pretty satisfied. Do business with AmVenture. They're a good company.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 24, 2018

We needed to hire an employee and I liked the cost of AmVenture for workers’ compensation insurance. Their staff was quick, straightforward, and efficient. They didn’t waste time, which was good, and they were pleasant. Everything has been solid so far and I'd recommend them.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 23, 2018

AmVenture has a great process. I got a million dollar liability on our business, $100,000 replacement cost, and $35,000 punched in. Their staff are courteous and polite and the quality of service is good. However, they're a little slow in getting my documents. I did get a proof of insurance from them to get to the guy that we leased from. But, I need my documents. I need my packet. And I need to know if our premium's increased from what our changes are. I have already reached out to them and still no reply. Nothing.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2018

When my husband started a business, AmVenture placed my GL property and umbrella insurance. Their agent was very helpful and returned phone calls timely as she suggested, and was able to provide me with the coverage that I needed. Unfortunately, she couldn’t help me with workers’ comp because they are in Ohio and I am in Texas so I didn’t get my work comp through them. AmVenture's service was very good and if I were in need of any other coverages, they would be one of the first I would call. I also will refer a friend of mine that is in need of service to them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 19, 2018

I have a cleaning business and I needed to be covered. I called USAA and they got me to see AmVenture, which had reps who were very helpful. They called me back a couple of times to make sure that a workers’ compensation insurance plan was what I wanted to do and I had a good quote. The quality of service was also suitable for the cost.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 18, 2018

I had an employee who was in a car accident and I was not aware that my auto insurance wouldn’t cover him. Somebody had hit him and it wasn’t his fault. But he was injured real lightly and he exaggerated his injuries. So he filed a workers’ compensation claim but we don’t have that here in Missouri. If you have five or fewer employees, by law, you don’t have to have it. The other insurance company was gonna pay for his injuries and it was fine but I was tired of worrying about it. I didn’t wanna stress out about what would happen if somebody gets hurt.

I inquired about workers’ compensation insurance and when I dealt with the AmVenture, it was seamless and straightforward. They sent me some forms to sign and fax back to them. I wasn’t knowledgeable about this and they walked me through it and guided me. Then I gave them a credit card and it’s on autopay every month. I hope I never have to use the insurance, but it’s there in case I do. Nonetheless, it was a very good experience and I might get our business and our auto insurance through them also if we can get a better rate. Right now, I have those through Allstate but they’re expensive.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 13, 2018

I needed workers' comp for my business and I was searching for New York State Insurance Fund. But AmVenture was the one that responded to me immediately. They responded to immediate need and that was what I liked the most with it. The cost is also not that expensive. I dealt with Eric and he was so helpful. He explained to me how long it would take and what were the things he needed. I provided all the information along the process. And I really appreciated his help because in a matter of three days, I got what I needed and that was a big help. It was an awesome experience and I would highly recommend AmVenture.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 11, 2018

We were previous clients with AmVenture and recently got a new policy. All of our payroll and insurance are outsourced to a different company. So they go out and price it for us and then get everything done. It's all handled through a third party. It was a seamless process and the coverage we have is sufficient for what we need right now. I would recommend them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2018

I went online and read what AmVenture provides and decided to get it. They explained pretty much everything and it was pretty good. They gave really good services and I got a really good coverage. I would recommend it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 2, 2018

AmVenture gave me a good quote on what I was looking so I went with them and I have the general liability insurance. I worked with Marshawn and he was always good. Every time I sent him something, he always got back to me pretty much without delay. Marshawn was always friendly and polite any time I had questions and I had a lot just starting up with AmVenture. I’m new to owning a business and I had to get a lot of COI’s for different companies done up. Marshawn helped me greatly and he pretty much helped me through everything. The guidance that I received was good and the AmVenture staff were all fine.

However, we were trying to get a clause done up by AmVenture called a non-contributed clause and they don’t offer it but that's the only problem I’ve had with them. I was told that they are gonna start offering it within the next three or four months so that’s gonna be better for a lot of people that need that. But I don’t know if I can wait that long because my biggest client is asking for that clause and I can’t lose them over one stupid thing. So I’m not sure if we’re gonna have to switch to another insurance because of that reason. Nevertheless, AmVenture's prices are pretty fair and I looked around at a few different places. And as long as you don’t need that non-contributory clause, I would recommend them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 27, 2018

I have a great experience with AmVenture. My current organization needed coverage so I put down a call for request for coverage and Marshaun reached out. They responded in a timely manner and explained the product and service. I was able to sign up without any hitches or glitches and it was a very smooth transaction. Their pricing was definitely competitive and I'm happy with them so far. Sign up with AmVenture if it suits your business needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 26, 2018

I'm all set with AmVenture and I'm really good with them. Their service has been good.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: June 25, 2018

I’ve had general liability insurance before and it was something that I needed. I had to check around to find something that made the fit to what I needed. I went on the internet and did a search and found AmVenture. I communicated with their staff for information gathering, they came up with the product and we decided on it. We got the policy and the product suited my landlord that I worked with. They provided the information and I provided it to my company, to the corporation and it was acceptable. It’s been really quite a process. I’m satisfied and we referred someone else that was looking for good pricing and a good product.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 24, 2018

I started going with a different insurance company for my business liability insurance and they quoted me 500 bucks, and then their company quit underwriting so they jacked me up to 1,200. But AmVenture offered me a better deal. It's only another $10 for a million dollar more coverage. Discussing the plan with them was really nice and casual. The process was very quick, painless and they came right out of my account.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 23, 2018

The reps from AmVenture were very good and helpful. They told me what they offer and they offered the service we need. We didn’t shop around too much so we don’t know the prices but it seemed okay for us. I would recommend them.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: June 23, 2018

When I was shopping around for business insurance, I was getting quotes from different companies and I was gonna go for whoever gave me the best price and the best service. I saw AmVenture in some review site and they got good reviews. But when I got the quote from them, it listed that Hiscox was on there. It seemed like Hiscox was underwriting every policy that I was getting quotes for.

AmVenture's quote also came out a little bit lower than the one I got from Hiscox. So, I called Hiscox and gave them the quote number because I intended to do business directly with Hiscox. But the Hiscox agent told me that there was one benefit. And since Hiscox was responsive and AmVenture was responsive, it encouraged me to execute the policy that AmVenture had done for me. And it made sense because I'd have more recourse. If I can't talk to Hiscox directly if I need to, I can talk to somebody at AmVenture, and that felt like some kind of benefit to me.

The rep I worked with, Jasleen, was polite and to the point. But it was kind of confusing who my agent was and who I was really dealing with because I spoke to Jasleen then somebody else’s name and email address appeared when I was given the quote, which was through the agency of some other guy. So, I didn’t like that part. Other than that, it seems like Hiscox is the only game in town and if my friends asked me, I'd tell them to go to Hiscox's or AmVenture. Those are the only ones that stick in my mind for business insurance, especially for IT and the type of things that me and my peers do. I'd probably say Hiscox first, but I might mention AmVenture if they want another option.

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Suracy Company Information

Company Name:
Suracy
Formerly Named:
Am Venture
Address:
PO Box 6208
City:
Cleveland
State/Province:
OH
Postal Code:
44114
Country:
United States
Website:
suracy.com