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Squaremouth Travel Insurance Reviews

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5.0(77)
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Edited by: Jana Lynch

About Squaremouth Travel Insurance

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Squaremouth Travel Insurance is a nationwide travel insurance broker. Its services allow customers to compare quotes and reviews from more than 20 industry-leading providers. Policies include 24/7 assistance, travel insurance and other optional benefits. In business since 2003, Squaremouth has helped more than 3.1 million travelers find the best policy for their trip.

Visit www.squaremouth.com
Pros
  • Easy-to-use comparison tool
  • Offers multiple riders
  • Multiple types of policies
  • Zero Complaint Guarantee
Cons
  • Doesn’t sell policies
  • Limited customer service
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Squaremouth Travel Insurance Reviews

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    How do I know I can trust these reviews about Squaremouth Travel Insurance?
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    Page 2 Reviews 35 - 75
    Coverage

    Reviewed Dec. 22, 2025

    It was much easier to compare travel insurance policies on one site. I felt confident Squaremouth was the best choice when I read their policy stating they would back me up if there was a complaint. I have not gone on my trip or filed a claim.

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    Customer ServiceCoverageStaffResolution

    Reviewed Dec. 17, 2025

    First I did the online search for a policy. That left me with some questions. The agent on the phone was very helpful in sorting it out. When I bought the annual travel medical insurance the confirmation said I could take 2 trips maximum. That was a complete surprise. I called SquareMouth and they said if you want to cancel you have to call the insurance company. I called the insurance company and they assured me there was no limit to how many trips I took - that it was a known problem with SquareMouth. So all was OK in the final analysis.

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    CoveragePrice

    Reviewed Dec. 9, 2025

    Justine was able to provide travel insurance quotes from different insurance companies that met our criteria. She suggested various alternatives once a policy was selected on coverage details. I highly recommend SquareMouth for your travel insurance needs. You just hope you never have to use it, but it does provide peace of mind.

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    CoverageBillingEase of Use

    Reviewed Dec. 2, 2025

    Well laid out, well presented options with specific details for travel insurance. It is easy to navigate, look up information, provide traveler details and make a payment. Thank you for the smooth transaction.

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    Customer ServicePriceRates

    Reviewed Dec. 1, 2025

    Reasonable pricing. Easy to complete form to get a competitive rate. I have used this company on several trips in the past. I have never had the misfortune to make a claim so I am unable to rate the customer service when making a claim.

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    CoveragePricePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed Dec. 1, 2025

    For every one of our more complex or expensive trips, my partner and I consistently rely on Squaremouth to find and purchase our travel insurance. Their platform is truly invaluable because the comparison tools are excellent—they allow us to quickly filter and find the exact coverages we need, which is essential since requirements can vary so much based on the destination and the type of trip. In a world where travel—especially air travel—has become increasingly unstable and unpredictable, having proper travel insurance gives us a significant sense of recourse and security.

    I still remember my early years of travel when I never bothered with insurance. Back then, you could generally trust airlines or hotels to act honorably, and even if problems arose, you could almost always work out a resolution or secure a refund. However, within the last decade, that reality has shifted dramatically. If you don't have insurance now, you often find yourself entirely on your own, facing non-refundable losses. SquareMouth provides the transparency and tools necessary to navigate this new travel landscape, ensuring our investment is protected and letting us focus on the adventure ahead.

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    CoverageStaff

    Reviewed Nov. 29, 2025

    Agent (Cindy) was VERY helpful and provided what I needed to secure travel insurance for my trip to the Cayman Islands. She talked me through the options based on my requirements and concerns for this trip.

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    CoveragePriceRates

    Reviewed Nov. 20, 2025

    Very easy to get quote and choose coverage. Reasonably price and good coverage. I would definitely recommend this International Travel Insurance Company to anyone looking for a good and reputable insurance company.

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    CoveragePrice

    Reviewed Nov. 19, 2025

    Really liked being able to compare quotes. I was able to see what I needed and add or subtract coverage to see what it did with the quote. I ended up purchasing a policy that fit our needs. It was much easier than going to each individual website.

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    Customer ServiceCoverageStaff

    Reviewed Nov. 19, 2025

    Easy to work with. When we called for advice, they were extremely friendly and helpful. We use Squaremouth every time we need trip insurance. We especially enjoy being able to use up to three side by side comparisons.

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    CoverageOnline & AppStaffEase of Use

    Reviewed Nov. 17, 2025

    I've used Squaremouth several times. It's easy to compare different travel insurance options. The website is very user friendly. I first learned of Squaremouth through an article published by the famous travel author, Rick Steves.

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    CoveragePriceOnline & App

    Reviewed Nov. 6, 2025

    In my search for added insurance for my trip, I found several options. I went with Squaremouth because of the ease of their website. I had never purchased insurance like this before. I found what I was looking for, with a reasonable price.

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    CoveragePriceStaffEase of UseRates

    Reviewed Oct. 4, 2025

    Easy to use. Great prices. Half the price of any other travel insurance agencies. I use every time I go on a long trip. Excellent help with filing claims. I like the comparison application. Nice to see differences up close and personal.

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    Customer ServiceSales & MarketingPriceOnline & AppStaffEase of Use

    Reviewed Oct. 2, 2025

    This is an outstanding service. The app is easy to use and gives you all the info. you need to make a good decision. I had a few questions and when I called, JoAnn was phenomenal at clearly explaining how the different plans would work and suggesting one that was better for our situation, got us everything we wanted and was LESS expensive. She and the service were great!

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    CoveragePriceRates

    Reviewed Sept. 21, 2025

    Easy to compare options and choose a plan at a really great price. I feel confident in the plan that I purchased. Don't just go with the airline's offer when checking; comparison shop! You'll save a lot of money AND find a plan with better coverage.

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    CoverageRates

    Reviewed Sept. 20, 2025

    The profiling of insurance packages seem to be good and SM says it backs the integrity of the insurance carriers. So based on those elements I would give them a good rating. I suspect the real proof is when you actually need to use the insurance, is where the truth be told.

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    Customer ServiceCoveragePriceStaff

    Reviewed Sept. 16, 2025

    I called to get a quote for Medical insurance. I am 71 and I really never bought it before. Well, after my husband fell and broke his hip, I decided I better get it for my trip to Costa Rica. I did research. I had a lot of questions. This company has options. I talked to several people trying to decide. I have never been treated better on the phone, everyone was so nice and helpful. I got the medical but ended up getting trip coverage too. I had bought trip coverage thru the rental company for my rental but found out the trip coverage covers so much more. I canceled my coverage thru the rental company. I feel so much better knowing if something happens I am covered.

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    CoverageStaffEase of UseRates

    Reviewed Sept. 15, 2025

    The site gave all the possible choices to make my choice. Always found excellent rates. So easy to use. Easy to understand and interpret. Convenient as all the different insurance agencies are under one roof.

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    Customer ServiceCoverageStaff

    Reviewed Sept. 4, 2025

    Squaremouth explains well what you are actually buying. The product features are also very competitive. Customer service is excellent. Available travel insurance offers are plenty. Tin Leg is a favorite, my 3rd time to purchase for travel. Thank you.

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    CoveragePunctuality & Speed

    Reviewed Aug. 24, 2025

    It was easy to search for travel insurance, find different plans and select the one that fits your needs quickly on the Squaremouth.com website. I have been using them for many years already. Thankfully never had to use the insurance thus far, fingers crossed!

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    Online & AppEase of Use

    Reviewed Aug. 16, 2025

    I’ve used Squaremouth many times. I’ve always been a happy camper. Website is easy to use. I’ve never had a claim but feel confident that Squaremouth would have my back if needed and that they only list reputable insurers.

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    CoverageStaff

    Reviewed Aug. 8, 2025

    Mackenzie was AMAZING! She was very helpful and was able to help me in choosing my plan. I did mid not understand the insurance wording and she was able to help me understand it. Great asset to this company!!

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    CoveragePriceRates

    Reviewed Aug. 8, 2025

    I've used this website for all my trips when required. Easy to get a quote. Very competitive prices as numerous choices are provided. I do not know how such insurance would pan out in a medical emergency as I have thankfully not needed such services.

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    CoveragePunctuality & Speed

    Reviewed Aug. 3, 2025

    We have used this website many times to buy health insurance for travelling outside of the United States, since Medicare doesn't provide coverage. It is easy to quickly find what we need and eliminate the features that we don't want or need. I tried looking on my own and it was a nightmare.

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    CoveragePricePunctuality & SpeedOnline & AppEase of Use

    Reviewed Aug. 3, 2025

    Squaremouth made my travel insurance purchase quick and easy with the ability to compare quotes side by side. Their website was easy to navigate and they had a great list of insurance options to purchase.

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    CoveragePriceStaffEase of UseRates

    Reviewed Aug. 2, 2025

    This is the second time I’ve used Squaremouth to find travel insurance. I’ve purchased a policy both times. I recommended it to countless people after my first experience. It’s very simple to obtain many options at different price points and coverage levels and you can compare policies to determine what you have to have versus what you can skip. Travel insurance can be really expensive and complicated. Squaremouth helps you to shop in a way that’s easy to use and easy to understand. I highly recommend Squaremouth.

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    Punctuality & SpeedFollow-Through

    Reviewed July 26, 2025

    Simple and quick with easy comparisons and can set parameters if you know what you already want. I used them for my last vacation I booked but haven't gone on it yet so I can't comment on how well they follow through and I hope I don't need to find out.

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    Coverage

    Reviewed July 24, 2025

    I usually use SquareMouth to find and purchase my travel insurance. Very easy for most destinations. I've never had to actually make a claim. So, I can't say whether the companies SquareMouth lists live up to promises or seek to squeeze out of the apparent commitments they make.

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    CoveragePrice

    Reviewed July 16, 2025

    SquareMouth makes it very easy to compare travel insurance offers!! I very much appreciate that!! It only lists offers you qualify for by age. It won't list an offer that you can't have. For that reason, if your group has people of significantly different ages, it might be worth it to look for travel insurance in different age groups. It is very worth it to buy travel insurance through SquareMouth!!

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    CoverageTransparency

    Reviewed July 15, 2025

    I first used Chatgpt to investigate and all roads were leading to using Squaremouth to compare and then book. I'm happy with our coverage, with the options, and transparency. I'm much less worried about having a problem now.

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    CoverageStaff

    Reviewed July 14, 2025

    I always use Squaremouth to find the best travel insurance company whenever I travel. Its website makes it easy to compare the companies. The companies are compared side by side and each aspect is explained in easy to understand wording. There are multiple companies to choose from but not an overwhelming number. I highly recommend using Square Mouth to find the best insurance.

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    CoverageSales & MarketingPriceRefunds & Payouts

    Reviewed July 7, 2025

    It was so easy to get a quote from multiple sources. There was a wide range of coverages offered. I was able to easily select one that was right for me, and pay for it right there on the spot. I even added the $50k AD&D for just $10.

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    CoveragePricePunctuality & SpeedOnline & AppEase of UseRates

    Reviewed June 28, 2025

    We have been using Squaremouth for our travel insurance needs for many years. The website is very easy to navigate and makes finding insurance quick and easy and makes it simple to compare plans and find the best prices for the coverage you need.

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    PriceRates

    Reviewed June 23, 2025

    Choosing my Squaremouth Travel policy was easy, and the price was competitive for trip cancellation and interruption plus other benefits. I hope I don't have to use it, but the peace of mind is worth the price.

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    Verified purchase
    Customer ServiceCoverageSales & Marketing

    Reviewed June 16, 2025

    Great customer service. No pressure to purchase. Very easy to find and buy the best travel insurance options. I’ll definitely recommend this website to friends and family looking to purchase insurance. Thank you!!

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    CoveragePrice

    Reviewed May 27, 2025

    My husband and I are senior citizens and Medicare does not cover your medical expenses outside of the United States. For this reason, we will NEVER travel without having travel insurance. I've used Squaremouth Travel Insurance and have been very pleased with their cost and also reimbursement on medical expenses.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed Nov. 23, 2023

    Short review: IMG doesn't give clear explanations and takes forever to get back to you. Squaremouth initially talks a good game but in the end wouldn't even respond anymore to our queries. We will not be using either company for future travel insurance.

    Long review: My wife and I are frequent travelers and routinely take out travel insurance for our trips. I have used squaremouth.com for several years and it identified IMG iTravelInsured as our best option for several trips. Of course, you don't know if your insurance is any good until you actually need it... That takes us to a cruise from NJ to Iceland in Aug'22. My wife got COVID the last day of the cruise. So we were confined to our cabin and ushered off individually. (Celebrity Cruises was great in the way they handled it, by the way.) Since we couldn't fly home as scheduled, we had to stay in Iceland for a few days until we could get a new flight home. When we called the airlines they said the next flight with 2 open economy seats was 10 days out. So we booked biz class seats that were only 5 days out. We called IMG to verify we could do that and they said yes since it would save the food and lodging expenses for the extra days.

    We filed a claim in Sep '22 with IMG iTravelInsured. We were asking for reimbursement for the additional biz class airfare, the extra days in Iceland, and two days of hotels back in the states that we had to cancel. In May '23, IMG reimbursed us for the 2 nights of hotels in the states. They reimbursed us for 1/2 of the hotel/food expenses in Iceland because only 1 of us had medical proof of COVID. They didn't reimburse us at all for the biz class tickets because we couldn't prove that no open flights existed with 2 economy seats available for 10 days. It didn't matter that we had called and gotten approval. We contacted Squaremouth.com since they have a "zero complaints" policy. At first they seemed very helpful and got IMG to reassess our claim. (There was no change in their assessment.) But Squaremouth went unresponsive and we haven't received answers to our queries for a couple months now.

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    Squaremouth Travel Insurance Company Information

    Company Name:
    Squaremouth Travel Insurance
    Website:
    www.squaremouth.com