Squaremouth Travel Insurance Reviews

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4.8(25)
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Edited by: Jana Lynch

About Squaremouth Travel Insurance

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Squaremouth Travel Insurance is a nationwide travel insurance broker. Its services allow customers to compare quotes and reviews from more than 20 industry-leading providers. Policies include 24/7 assistance, travel insurance and other optional benefits. In business since 2003, Squaremouth has helped more than 3.1 million travelers find the best policy for their trip.

Pros
  • Easy-to-use comparison tool
  • Offers multiple riders
  • Multiple types of policies
  • Zero Complaint Guarantee
Cons
  • Doesn’t sell policies
  • Limited customer service
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Squaremouth Travel Insurance Reviews

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    How do I know I can trust these reviews about Squaremouth Travel Insurance?
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    Page 2 Reviews 5 - 35

    Reviewed Aug. 24, 2025

    It was easy to search for travel insurance, find different plans and select the one that fits your needs quickly on the Squaremouth.com website. I have been using them for many years already. Thankfully never had to use the insurance thus far, fingers crossed!

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    Online & AppEase of Use

    Reviewed Aug. 16, 2025

    I’ve used Squaremouth many times. I’ve always been a happy camper. Website is easy to use. I’ve never had a claim but feel confident that Squaremouth would have my back if needed and that they only list reputable insurers.

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    Staff

    Reviewed Aug. 8, 2025

    Mackenzie was AMAZING! She was very helpful and was able to help me in choosing my plan. I did mid not understand the insurance wording and she was able to help me understand it. Great asset to this company!!

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    Price

    Reviewed Aug. 8, 2025

    I've used this website for all my trips when required. Easy to get a quote. Very competitive prices as numerous choices are provided. I do not know how such insurance would pan out in a medical emergency as I have thankfully not needed such services.

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    CoveragePunctuality & Speed

    Reviewed Aug. 3, 2025

    We have used this website many times to buy health insurance for travelling outside of the United States, since Medicare doesn't provide coverage. It is easy to quickly find what we need and eliminate the features that we don't want or need. I tried looking on my own and it was a nightmare.

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    PriceOnline & AppEase of Use

    Reviewed Aug. 3, 2025

    Squaremouth made my travel insurance purchase quick and easy with the ability to compare quotes side by side. Their website was easy to navigate and they had a great list of insurance options to purchase.

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    Punctuality & Speed

    Reviewed July 26, 2025

    Simple and quick with easy comparisons and can set parameters if you know what you already want. I used them for my last vacation I booked but haven't gone on it yet so I can't comment on how well they follow through and I hope I don't need to find out.

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    Reviewed July 24, 2025

    I usually use SquareMouth to find and purchase my travel insurance. Very easy for most destinations. I've never had to actually make a claim. So, I can't say whether the companies SquareMouth lists live up to promises or seek to squeeze out of the apparent commitments they make.

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    Coverage

    Reviewed July 15, 2025

    I first used Chatgpt to investigate and all roads were leading to using Squaremouth to compare and then book. I'm happy with our coverage, with the options, and transparency. I'm much less worried about having a problem now.

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    CoveragePrice

    Reviewed July 7, 2025

    It was so easy to get a quote from multiple sources. There was a wide range of coverages offered. I was able to easily select one that was right for me, and pay for it right there on the spot. I even added the $50k AD&D for just $10.

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    CoverageOnline & AppEase of Use

    Reviewed June 28, 2025

    We have been using Squaremouth for our travel insurance needs for many years. The website is very easy to navigate and makes finding insurance quick and easy and makes it simple to compare plans and find the best prices for the coverage you need.

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    Price

    Reviewed June 23, 2025

    Choosing my Squaremouth Travel policy was easy, and the price was competitive for trip cancellation and interruption plus other benefits. I hope I don't have to use it, but the peace of mind is worth the price.

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    Customer Service

    Reviewed June 16, 2025

    Great customer service. No pressure to purchase. Very easy to find and buy the best travel insurance options. I’ll definitely recommend this website to friends and family looking to purchase insurance. Thank you!!

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    CoveragePrice

    Reviewed May 27, 2025

    My husband and I are senior citizens and Medicare does not cover your medical expenses outside of the United States. For this reason, we will NEVER travel without having travel insurance. I've used Squaremouth Travel Insurance and have been very pleased with their cost and also reimbursement on medical expenses.

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    Customer ServiceCoverage

    Reviewed Nov. 23, 2023

    Short review: IMG doesn't give clear explanations and takes forever to get back to you. Squaremouth initially talks a good game but in the end wouldn't even respond anymore to our queries. We will not be using either company for future travel insurance.

    Long review: My wife and I are frequent travelers and routinely take out travel insurance for our trips. I have used squaremouth.com for several years and it identified IMG iTravelInsured as our best option for several trips. Of course, you don't know if your insurance is any good until you actually need it... That takes us to a cruise from NJ to Iceland in Aug'22. My wife got COVID the last day of the cruise. So we were confined to our cabin and ushered off individually. (Celebrity Cruises was great in the way they handled it, by the way.) Since we couldn't fly home as scheduled, we had to stay in Iceland for a few days until we could get a new flight home. When we called the airlines they said the next flight with 2 open economy seats was 10 days out. So we booked biz class seats that were only 5 days out. We called IMG to verify we could do that and they said yes since it would save the food and lodging expenses for the extra days.

    We filed a claim in Sep '22 with IMG iTravelInsured. We were asking for reimbursement for the additional biz class airfare, the extra days in Iceland, and two days of hotels back in the states that we had to cancel. In May '23, IMG reimbursed us for the 2 nights of hotels in the states. They reimbursed us for 1/2 of the hotel/food expenses in Iceland because only 1 of us had medical proof of COVID. They didn't reimburse us at all for the biz class tickets because we couldn't prove that no open flights existed with 2 economy seats available for 10 days. It didn't matter that we had called and gotten approval. We contacted Squaremouth.com since they have a "zero complaints" policy. At first they seemed very helpful and got IMG to reassess our claim. (There was no change in their assessment.) But Squaremouth went unresponsive and we haven't received answers to our queries for a couple months now.

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    Squaremouth Travel Insurance Company Information

    Company Name:
    Squaremouth Travel Insurance
    Website:
    www.squaremouth.com