Simply Business Reviews

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About Simply Business

Simply Business is an online comparison tool that provides tailored coverage and rate options for small businesses. The company, which originally opened in the U.K., expanded to the U.S. in 2017. It lets small business owners access their coverage options from various leading insurance providers online.

Simply Business Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 25, 2022

    Sales-wise, I loved the way the system is set up. I don't have to contact anybody when I was getting the service. Everything was automated. Within 10 minutes, I purchased the plan. Today, when I had to cancel, I had to talk to somebody. It felt good because it took two minutes for them to answer the phone. To have someone in America answer the phone on the customer service side, it was great.

    When I was buying the insurance, reps told me I could only sell groceries and some toys and I cannot sell certain products. The fact that they give advance notice on what you are gonna be selling, that's good. People need to know the product that they're selling before they buy insurance, because some products could be hazard. You might wanna shop and ask more questions about the type of the product that you’re selling.

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    CoverageSales & MarketingPriceStaffRates

    Reviewed Jan. 20, 2022

    I worked with Bruce ** at Simply Business and he was amazing. Bruce knows insurance like no other. He was very professional and explained everything to me so that I could understand it. The best thing was he found me the lowest rates and didn't try to sell me anything I did not need. I recommend all small businesses starting out to contact Simply Business for a quote, it was worth the effort.

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    Reviewed Dec. 30, 2021

    Working with Simply Business went fine. I'm very satisfied.

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    Verified purchase

    Reviewed Dec. 19, 2021

    It was simple to buy Simply Business. It was recommended by Amazon.

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    Customer Service

    Reviewed Dec. 4, 2021

    The whole process of getting Simply Business was simple. You just click through QuickBooks instead of actually having to get on the phone. It is 500 bucks and I needed it to do something with the business at the time.

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    Price

    Reviewed Nov. 13, 2021

    The process with Simply Business was very easy and was mainly an application online. I paid the premium and it was over. We've been in the business for over 11 years now and I've shopped around other times but this company seems to be the lowest premium. So, I didn't bother shopping around this year. This is my second year with Simply Business and they are saving us about $400 a year. I have recommended them many times to self-employed people in our business. So, hopefully, they took me up on the offer and went with them because they're very simple, just like their name.

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    Coverage

    Reviewed Nov. 12, 2021

    Simply Business was the cheapest. Everything's very easy with the insurance. They take money every month and we don't have any problem.

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    PricePunctuality & SpeedTimeliness

    Reviewed Nov. 3, 2021

    With Simply Business, I got my information the same day. Also, it was feasible and the economics of it made a significant impact. One of the other quotes I was waiting for was triple of what was being asked.

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    CoveragePriceRates

    Reviewed Oct. 28, 2021

    It is easy to purchase insurance from Simply Business. The price is good, too. I would refer the company. It's good.

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    Staff

    Reviewed Oct. 21, 2021

    I talked with a young lady from Boston and she was amazing. She was very fun, outgoing, energetic, and professional. I went with their options and their service has been very satisfying. Everybody was phenomenal.

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    Online & App

    Reviewed Oct. 20, 2021

    The whole experience was very good. Navigating their website was straightforward. It's simple and I like it.

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    Customer ServiceTimeliness

    Reviewed Oct. 19, 2021

    I'm very happy with Simply Business. When I asked them to send a copy to a company, they jumped right on it. It was the next day, and then I wrote the name wrong and they immediately rush sent an email. They did great.

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    CoveragePricePunctuality & SpeedRates

    Reviewed Sept. 29, 2021

    Based on my business needs and what I needed, Simply Safe seemed to cover that with a competitive price. I had a fast and easy experience with them. So, I liked it.

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    PriceBilling

    Reviewed Sept. 19, 2021

    Simply Business is cost-effective and they're pretty straightforward. They're also sending me some information on how to get invoices and payments correctly. So, that's valuable.

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    CoverageStaff

    Reviewed Sept. 18, 2021

    So far, this is my second year with Simply Business and I haven't had any problem. They keep me on the ball. There are a lot of things going on that I personally cannot take care of. So, I need that help and support of their insurance. Even when I don't run into trouble, they can guide me before I get into trouble.

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    Staff

    Reviewed Sept. 17, 2021

    The website was very user-friendly and everything went fine with the plan that I got through Simply Business.

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    CoverageStaff

    Reviewed Sept. 16, 2021

    Working with them was fairly simple and I got things taken care of within a half hour. I like the fact that it's not just one captive insurance company, where I had a couple of choices.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 15, 2021

    They were the first ones that were able to get a policy for us and our experience was great. They called me and we got it done right away. I appreciate how quick they responded. There wasn't pressure to sell me on a product. They gave me four different options to choose from. They knew what I wanted and they took care of what I needed. They gave me exactly that. Also, the website is simple.

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    CoverageOnline & AppStaff

    Reviewed Sept. 14, 2021

    I just started a new company doing tree removal. They're one of the agents that would cover that and so far, things have been great. I'm pretty computer illiterate and I made it through their website with ease. Everything seemed to be there in black and white. My experience with them is in great standing and I'm sure the future is going to be fine because we're extra cautious.

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    CoverageStaff

    Reviewed Sept. 4, 2021

    Simply Business got me to the people who would take my business. The website asked me a bunch of questions about my business and what kind of insurance I wanted, and then I said so. They said that they would have an agent contact me. It was overall a good experience.

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    Verified purchase

    Reviewed Sept. 3, 2021

    The plan that I got through Simply Business was okay. I needed it and purchased it.

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    Coverage

    Reviewed Sept. 2, 2021

    Simply Business had an extensive list and navigating the site was straightforward. I got the insurance I needed and it was a good experience.

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    Customer ServiceCoverageStaff

    Reviewed July 20, 2021

    My partner and I looked at a few different companies. He was working on a job, and I was on another one. We came together at a Walgreens, navigated Simply Business' website, and I asked, “You like this?” He said he liked it and I liked it as well. We called them up in the truck and talked to a lady who was very nice. It was that easy. We got everything done in 35 minutes, and everybody I've dealt with, so far, has been good folks.

    We got a million dollars in just liability for an injury (not of one of our employees). Let's say we drop a board on somebody while we're working. A customer, for instance. It gives us liability insurance. If something happens and we tear up or destroy something while we're working, we also have vehicle coverage. People would be ignorant not to have business insurance. You're talking about somebody suing. Chances are I may never use the insurance, but it's better to have it. Plus you got to have it to get jobs here, especially in any kind of plant.

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    CoverageBilling

    Reviewed July 8, 2021

    When I looked at Simply Business' payments and plans, I got the same benefits for less pay. I need to get the insurance back again but right now, it's just not feasible. As soon as we get these complications straight, I'm going to be re-putting my insurance back on.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 2, 2021

    The reps were extremely helpful, knowledgeable, insightful and quick to respond. I had an addendum I had to make and it was done within five minutes. So, that’d been fantastic. We’re a super small business and we operate on a global scale because we import our manufacturing and stuff from other countries. A lot of our talents is overseas and we don't have that many employees in our domestic talent. We have our vending location which has five employees there and the rest of us operate remotely. So, it was a perfect opportunity to be able to establish the workers' comp and the insurance coverage to cover the city as well as ourselves for the many experiences that we do like the street fairs and carnivals. Simply Business explained exactly the process of going through, setting that up and making sure that we were covered in all aspects to take the liability off of the city as well as to cover us if there was anything that was out there to cover our customers if anybody got hurt.

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    PriceRates

    Reviewed June 26, 2021

    Everything went fine with Simply Business and I liked their price. Navigating their site was fairly easy. I was satisfied with the experience.

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    CoveragePrice

    Reviewed June 25, 2021

    Simply Business gave me a great quote and it was easy to sign up. For the same coverage, it was a little bit more affordable. They were able to meet our needs.

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    CoverageTech

    Reviewed June 24, 2021

    We're expanding our business and we are offering space for other vendors to come in so we needed micro-insurance. Simply Business walked my husband through what was being covered. They have met our expectations so far.

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    CoverageSales & MarketingRefunds & PayoutsStaff

    Reviewed June 23, 2021

    Simply Business used to be my business insurance broker because they didn't have an endorsement I needed. So I cancelled it and they kept all of my money. I had to pay another $1,000 for another policy, and then they said that they weren't going to give me my $1,000 back. When I first signed up, they told me I had to put a third down. The rep then told me that they would take 15% out and give me the refund. She also said that 15% was around 900 so I told her to go to hell. If the total policy was 2,100 then I don't understand why a third is 900. This is a scam. I've still got to address my bank about it because they're not just gonna take $900 from me. That's crazy.

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    Customer ServiceCoverageTech

    Reviewed June 21, 2021

    Just wanted to say thanks. I have reached out for assistance twice. Once to see about adding coverage; and once to change address. Both times, the customer service was awesome. We wish all our vendors were this way. Thanks and keep up good work!

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    CoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed June 20, 2021

    I searched on the internet, looked at a number of different sources, and after talking with a couple of different insurance carriers, I decided to move forward with Simply Business because of price, convenience, and coverage. Their website was easy enough to use for me to get to where I wanted to go and I got a lot of their information. Signing up with them was quick and I had a knowledgeable salesperson.

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    Punctuality & SpeedStaff

    Reviewed June 19, 2021

    I connected with Simply Business helped me out pretty quickly and it was successful. They provided options and more than I didn't need. The option to come back was cool too if I needed any more.

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    Customer Service

    Reviewed June 18, 2021

    Simply Business is a great service and good to start out with. I had a very good experience with their customer service.

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    Coverage

    Reviewed June 17, 2021

    The insurance that I got covers when I do mowing, tree work and landscaping work. It’s a million dollars. I did it all online and it was very easy.

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    CoveragePunctuality & SpeedEase of Use

    Reviewed April 23, 2021

    I had to get a certificate of insurance made a couple of times and everybody at Simply Business were very sweet and prompt. Navigating through the website was great. It was very easy to use.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2021

    Cynthia ** was the agent I spoke with today, I was blown away by not only her knowledge and deep understanding of the services you provide but also how pleasant and friendly she was. She quickly resolved my concern and also brought a problem to my attention that I had no idea existed. This experience has made me a customer for life and made my day better. I can't say enough good things about my experience. THANK YOU CYNTHIA

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    CoveragePunctuality & SpeedStaffBillingTimeliness

    Reviewed April 15, 2021

    The rep I worked with was very knowledgeable. He got me all the information I needed and hooked me up right away. He got everything set up, took payment, and I had insurance within the next day. The process was really smooth, so everything went by really quick.

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    CoverageStaff

    Reviewed April 13, 2021

    It was my first time purchasing business insurance. They were able to help me out with what I needed to get. It worked out well.

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    Customer ServiceCoveragePriceStaff

    Reviewed April 11, 2021

    I have a business that is in need of coverage for anything and I hire employees as well. So, it's not me just directly involved, we're dealing with the client's personal items. I checked out a few different companies and their premiums were high. They weren't really responsive in telling me why they needed these things. Simply Business was manageable with my paying range and gave me a quote that was reasonable. They were pretty spot on. I typed in what type of industry I was in, and they let me know what type of coverage I pretty much would need. I don't have a deductible. We sent in a request as we had an incident with the scratching of a stove. They told us to send the info. We sent the serial number and all of that and we haven't heard anything back. Please have them call me as soon as possible, so I can get this client taken care of. She's not gonna stop till I get this thing done.

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    CoverageStaff

    Reviewed April 10, 2021

    The website was very friendly and Simply Business provided us a lot of options. It's a good tool to use to find good business insurance. It was an overall easy experience.

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    Customer ServiceCoveragePriceStaff

    Reviewed April 9, 2021

    The reps at Simply Business went over the different options. I explained the needs that we had in our business and they were able to find something that fit with what we were looking for. We didn't do research so we went back and forth a little bit on the right coverage but they were able to guide us. I dealt with a nice representative and she seemed sincere. We had similar offers but I wanted to go with her based off her interactions and personality, and I would recommend her. To have a custom quote, the phone call was required but a live option chat would have been nice to have and to use.

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    PriceStaff

    Reviewed April 8, 2021

    Simply Business gave me a list from the cheapest to the most expensive agent, and I went from there and did my own research as far as reviews on the company. It was a smooth experience.

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    CoveragePriceBillingRates

    Reviewed April 2, 2021

    So far, so good. Simply Business does what I need them to do. They gave me a policy coverage for the year and bill me every month. It’s a good price and a good coverage.

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    PriceStaffRates

    Reviewed April 1, 2021

    Simply Business had the cheapest price and everything was fine with the rep. Being able to work with them was time-saving.

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    CoveragePunctuality & SpeedStaff

    Reviewed March 31, 2021

    Simply Business told me who would be the best for an agent and I went with that. I had to change the type of insurance that I needed and I also needed to put in the name of the company that needed to be covered. I went back to them and they were very prompt and helpful. It was a good experience all around.

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    StaffRates

    Reviewed March 30, 2021

    I wasn’t happy with the rates I was getting at the other place and someone told me to try Simply Business. The reps were knowledgeable and easy to speak to.

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    Customer ServicePriceStaffRates

    Reviewed March 29, 2021

    Simply Business has a very nice agent and good customer service. They have a great price too.

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    StaffRates

    Reviewed March 19, 2021

    Simply Business guided me through ratings and referrals. I was very happy that they provided me enough options. I enjoyed everything that happened.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed March 15, 2021

    I can't say enough about the customer service I received this month from the team at Simply Business, specifically from Lauren ** and Gregory **. I needed additional coverage for my policy and Lauren was extremely quick and thorough in her follow-up, providing guidance which went above my query and gave me additional ideas to consider. When it turned out that I would unfortunately have to end up cancelling my policy - due to the unique nature of the additional coverage I was seeking Gregory responded quickly and made the process incredibly easy. In both cases, the responses were expedient, courteous and very helpful. Thank you!

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    PriceStaffRates

    Reviewed March 12, 2021

    Simply Business was great. The process was pretty straightforward. They helped me look through the different prices and pick the best one. I enjoyed it. It got the job done for what I needed, so it was good.

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    Price

    Reviewed March 8, 2021

    I got Simply Business' quote. I searched it to see how the company they're referring is and I liked it. I went with the company they suggested.

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    CoverageStaff

    Reviewed March 7, 2021

    Simply business is very efficient and knowledgeable. I'm very satisfied with the recommendations I got from them. I went with someone they suggested which turned out to be someone that I really needed based on the type of insurance I had to get.

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    Customer ServicePriceStaffRates

    Reviewed March 6, 2021

    The agents were able to fit my needs and get me a price that I could pay just with me, working by myself. They were super friendly when I'd call. There was a time that I wasn't able to pay and they just worked with me and they were able to get my quote like how it was and set me up with no issues, no kind of penalties or anything like that, so that was cool. Simply Business was super easy to get started and very easy to understand. It was super easy for me to follow and get what I needed for my company.

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    Staff

    Reviewed March 5, 2021

    Simply Business gave good guidance when we were selecting an agent.

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    Staff

    Reviewed March 4, 2021

    I got good guidance from Simply Business and I'm very satisfied with my experience with them. Since working with them, I've gotten more jobs.

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    Coverage

    Reviewed March 3, 2021

    I'm starting a small business this year and I needed some insurance. I went with one of Simply Business' recommendations. Simply Business is a good referral for insurance.

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    CoverageStaff

    Reviewed March 2, 2021

    Simply Business' website was amazing. I needed something done right away and right away they got me my insurance form and documents. So far, my experience with them has been good.

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    Customer ServiceRates

    Reviewed March 1, 2021

    I liked the rates Simply Business was offering. You should call them.

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    CoveragePriceStaffRates

    Reviewed Feb. 28, 2021

    Simply Business had a good price and they provided the exact insurance I needed. They're very helpful and I like my experience with them.

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    CoverageStaff

    Reviewed Feb. 27, 2021

    Simply Business was the only one that actually popped up and said they were doing the general liability and the professional. I did both of them and what they wrote me, I'd only be paying 84 months. It's not over 100 and I'm good. It's still reasonable especially for having both in the amount that I asked for. The entire process was pretty easy. It's definitely different from getting regular insurance but it wasn't hard at all.

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    Customer ServiceCoverageTechPriceOnline & AppEase of UseRates

    Reviewed Feb. 26, 2021

    Since the type of work that I do, we require liability insurance in a lot of the jobs. So I decided to start looking up some insurance companies and Simply Business offers some of the best pricing. Somebody called me directly and that was how I did the contract with them. I went with the liability insurance that they offered. Their website was pretty simple to use. They had everything in there to fill out. Everything was just great experience. I'm recommending more friends to Simply Business.

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    Online & AppEase of Use

    Reviewed Feb. 25, 2021

    Simply Business provided enough options for what I needed. I'm just a small handyman service, so I just need to protect my customer's property if ever I'm doing work there and also protect myself so I won't be spending a whole lot of money on a problem that may or may not be my fault. It was fairly easy to navigate their website to get in contact with somebody and get enrolled in their program.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed Feb. 23, 2021

    The prices were affordable and the online experience was so easy. After I had done the insurance, somebody would have called to say, "Hey, I see you just started a policy. Is there something we can help with?” But nobody called.

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    Customer ServiceTechRates

    Reviewed Feb. 22, 2021

    I went with Simply Business providers. I'm very satisfied with the rates and the customer service.

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    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Feb. 21, 2021

    I compared Simply Business to some other company and I saw that they were reasonable, so I went with them. Their price was the best one. The number was on the website. I ended up calling someone and Simply Business quickly took care of whatever it is I needed. I told them what I needed and then they sent me a quote. They sent me what I needed, I paid for it, and that was it. It was a 10-minute call.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 20, 2021

    A friend of mine found Simply Business for me. I went with their recommendations. The rep was nice and very patient, waiting on me to finally get paid to pay. I had no money back then, so it took a week. Go with Simply Business.

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    Rates

    Reviewed Feb. 19, 2021

    With Simply Business, it's easy to search and get great rates. The process was straightforward and the rate they found was good.

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    CoveragePunctuality & SpeedStaff

    Reviewed Feb. 18, 2021

    I was told Simply Business was one of the best in the area for CPR insurance. My experience was quick and to the point, and in terminology, a normal person can understand.

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    Coverage

    Reviewed Feb. 17, 2021

    I was working in people's houses and they required a business insurance. I got Simply Business insurance and I'm satisfied with their recommendation. Get it. It's convenient.

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    CoverageOnline & App

    Reviewed Feb. 16, 2021

    I needed to find an insurance for handyman business. I got Simply Business and they did a great job. Navigating through their website went pretty good.

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    Customer Service

    Reviewed Jan. 26, 2021

    Simply Business was awesome. They answered my questions and if I asked certain things, they told me what to do: just give them a call and they would redo things. Working with them was a good experience.

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    Customer ServiceCoveragePriceRatesTransparency

    Reviewed Jan. 20, 2021

    I was searching for insurance and I followed directions on the phone. I like to talk to somebody live and the bottom line is the number. That's what I look for. Simply Business got on the phone, did their search and gave me the policy then they sent me the email. It was all automated and it was a simple one, two, three process. The quote was good too. I've been in business a while, and they had the best price. However, the communication is lacking. They do not send updates and I don't know who I'm dealing with. It's like they got the money and disappeared. I'm almost thinking it's a fraud and I might be changing.

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    Staff

    Reviewed Jan. 6, 2021

    I found Simply Business on google and the rep was good.

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    Reviewed Dec. 26, 2020

    It went well with Simply Business. The experience was simple and straightforward.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 25, 2020

    I had three or four different places open. It was late at night and Simply Business looked the best so I picked it. Signing up was easy. However, I never received my email with my documentation so yesterday I called up and spoke to a gentleman. He said he re-sent it but I never received the first one so he re-sent them and I printed them out today.

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    Staff

    Reviewed Dec. 24, 2020

    I enjoyed Simply Business doing the ground work and didn't let me worry about things. Finding me help is good but leaving me a little bit more reference would be better.

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    PriceBillingRates

    Reviewed Dec. 23, 2020

    I've been with Simply Business since I opened my business and my bills have always been the same amount. All of a sudden, at the beginning of the year, they said I was renewing my policy and my price went up. Nobody notified me that it was gonna go up. Other than that, they're not a bad company to deal with.

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    Reviewed Dec. 22, 2020

    I had Simply Business once for Workmen's Compensations. The experience was good.

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    Customer ServiceCoverageStaff

    Reviewed Dec. 18, 2020

    I have a Christmas holiday shop so I was looking for something that provides short-term insurance. I found Simply Business via internet and it's been a good experience with them. I love the customer service. When I talked with the rep, there was quite an informative discussion.

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    Staff

    Reviewed Dec. 9, 2020

    Going with an independent agent eliminated the hassle and it was much simpler. The process took a few seconds.

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    Customer ServiceCoverageSales & MarketingStaffFollow-Through

    Reviewed Dec. 9, 2020

    Simply Business is nice in that it is exactly as advertised. They wont bother to upsell you, but also wont help in advising you on what insurance you need. You really need to consult another resource, and just use them to find exactly what you need. The only real lack of service that some of the other competitors have is the ability to sign in and check your accounts. Pretty much everything has to be done over the phone. More of a annoyance than anything.

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    CoveragePriceRates

    Reviewed Dec. 8, 2020

    I had a great experience getting insurance for my small business. They answered all my questions and made sure there were no problems with the products I sell. The rates were very affordable and I would definitely recommend them.

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    Coverage

    Reviewed Dec. 3, 2020

    I went online and searched business insurance. Simply Business came the first. Everything was online. I was looking for liability and property insurance, and both were offered by the application. I read and proceeded with the application. It was very convenient. Everything was perfect.

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    Contract & TermsStaffBilling

    Reviewed Nov. 27, 2020

    The rep that I dealt with was very helpful and incisive, and straight to the point. He explained the agreement and the payments. It was too easy. He was done in 15 minutes. I'm very, very happy with them.

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    CoverageTechPriceStaffRates

    Reviewed Nov. 26, 2020

    I went through Progressive and they said they would find me somebody with a lower price and match me up with them. So I went for a quote request and I spoke to a few agents. A rep put me on Simply Business and told me they had a good price for what I was looking for. I needed a general liability insurance for contractors up to a million dollars and two million and a few other things. Simply Business offered exactly what I needed for a better price than a few other places that was local. So I went with them and they made it an easy way to get in. They’ve provided me with plenty options. They gave me a higher-end option, a medium option, and the lower cost, which was the one I went with because I'm not really gonna be using insurance. It’s just mandatory.

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    Coverage

    Reviewed Nov. 25, 2020

    This my first time getting my business insured. So I was looking for quality and they were able to fulfill what I was looking for. Everything was smooth. I felt comfortable with investing my money in insurance through Simply Business. I felt comfortable with what they presented.

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    Customer ServiceCoverageStaff

    Reviewed Nov. 24, 2020

    They helped us get the coverage that we needed at the time. I called the phone number and we got insurance through them. But they didn't give enough options. We had to go somewhere else for an umbrella coverage and for workman's comp.

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    Customer ServiceCoverage

    Reviewed Nov. 18, 2020

    I got business insurance from Simply Business online and navigating the site was easy. I just hope I got a follow-up call to give me a rundown of what's in my package and who I can reach. I haven't gotten a call yet.

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    Customer ServiceCoveragePriceStaffBillingRates

    Reviewed Nov. 5, 2020

    I was in business and I sold my business, and then I decided to do a little part-time work. I wanted to get covered, but it was like trying to pull teeth to find somebody that would give me insurance at a fair price. I even tried to go to the people I had been doing my auto and home insurance for the last 13 years and they wouldn't give it to me. Simply Business called me and I told them what I wanted. The person I talked to on the phone was very helpful and knowledgeable and answered all my questions. They came up with a great plan and it was more than what I was actually looking for, at a cheaper price. We got my insurance for my business set up painlessly and easily. I got the payment set up on an auto-draft. So I don't have to worry about making the monthly payment. So far, it's been pretty good.

    The Simply Business website was fairly simple. I'm not very computer proficient so if I can navigate through it, anybody can. I just answered all the questions they asked me. It's basically a point and click type process and it gives you all the options, and you hit the drop-down box, pick the one that fits you, and then move on to the next.

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    Customer ServiceCoverageTech

    Reviewed Nov. 4, 2020

    I had people call me once I filled the form out. Simply Business sent an email back and shortly after, I had some insurance providers go ahead and reach out to me. Everything was smooth.

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    Coverage

    Reviewed Oct. 24, 2020

    Enrolling with Simply Business was super easy. Anybody I spoke with knew what was going on and they got me the right insurance that I needed. Everything's all good and seems to be on cue.

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    Customer ServiceCoveragePricePunctuality & SpeedOnline & AppStaffBillingTimeliness

    Reviewed Oct. 22, 2020

    I’m a stay-at-home mom, so I can just do things on my phone. Straight from home is a lot easier than going in and my business is starting slowly ‘cause it's a hobby business of mine. I was like, “I should just get some insurance and just have it.” It was awesome ‘cause I just went in and did it within minutes with Simply Business.

    Navigating through Simply Business was really easy. They didn’t ask a million random questions, and it was a quick quote that I went through, and I got a fast result back. Then, I ended up quote shopping a little bit so I didn't tap into it right away when they did the quote. But I couldn't find it. I had to call them again to get the quote back up in the email and they were super helpful. Then, the rep explained the payment options, and I was on my way within minutes. It was really hassle-free.

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    Reviewed Oct. 21, 2020

    I looked at Simply Business online and they had a good deal. Everything has been fine at this point. It was all online and it was very easy.

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    CoveragePricePunctuality & SpeedStaffRates

    Reviewed Oct. 20, 2020

    I was searching the internet for insurance companies and Simply Business had the best price. The rep explained stuff well. He was prompt and stayed on top of it when I put in a request for the quote. I’d recommend people going go with Simply Business.

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    Verified purchase
    Bobbie increased rating by 4 stars.
    After a positive interaction with Simply Business, Bobbie increased their star rating on Oct. 21, 2020.

    Updated review: Oct. 21, 2020

    I originally contacted Simply Business - I think I was referred; the agent helped me with GL insurance - I paid a down payment - and was so relieved as it was less money and I had been on the phone for hours trying to find a company that would provide the verbiage "per project" - The next day I called to get a COI - and was informed they actually could not include the verbiage. I was more than irritated - as I had to start all over. With that said - I did not retain the name of the company - So when I got my credit card statement and there was a charge and 2 days later a credit - and I had forgotten the whole situation. I called the phone # on the credit card statement - and emailed to find out. They were so nice and efficient and explained what had happened and I apologized profusely and was sorry that I had caused all the ruckus.

    Original Review: Oct. 19, 2020

    I have no idea what your company is about and I have not had any dealings. I do know that a debit was deducted from my account and then credited back. I am not sure how that occurred. So if you could please enlighten me - I would appreciate it.

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    Simply Business
    Response from Simply Business

    Hi Bobbie,

    Thanks for letting us know, and we are sorry that this has occurred. A licensed service agent from our Customer Solutions Center will be in touch with you to discuss the details of this matter further.

    Best,

    Simply Business

    Verified purchase
    Coverage

    Reviewed Oct. 18, 2020

    I already have business insurance with them for a side business of mine. I looked it up online, found what I wanted and set it all up. It was pretty straightforward.

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    CoverageTechPricePunctuality & Speed

    Reviewed Oct. 13, 2020

    I recently became self employed and doing contract work. I needed business insurance and was getting expensive quotes from household name insurance companies. Through Simply Business I was able to plug in my information and then received quotes from insurance companies that were all hundreds of dollars cheaper than I was receiving before. I signed up as quick as I could.

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    Price

    Reviewed Oct. 10, 2020

    I needed a new warranty for my business. Someone recommended Simply Business and I was satisfied with that recommendation. They sent a couple of different quotes, then they did everything for me. They sent me the stuff and I signed it. We didn't have that much interaction but the one that we had was great. Everything else that they did was also great. They take out the money every month from an account and I’m good to go.

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    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Oct. 9, 2020

    I started a construction company and my attorney had advised me that I was going to need a business insurance. Simply Business was $10 dollars cheaper than others and I went with them. So far, things have been going well and their online process was pretty simple. But the other day, I got an email saying that my card was declined. I forgot to call to tell them I lost my debit card and I had to switch cards. But I talked to one of their reps and he was able to change it quickly and efficiently, and I was able to get back to work.

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    Customer ServiceCoverageStaffBilling

    Reviewed Oct. 8, 2020

    I started a photography business and the hotel that the event was going to be at required that I have insurance to be able to shoot there. The first person I spoke to was patient and he answered all of my questions. There was no pressure for me to join. He gave me advice on what to look for in case I did decide to look with other companies. But I went with the options that they suggested and I like the flexible payment plans. At one point, I lost my debit card so I had to change it and I missed a payment. Instead of them holding it against me, they just sent me a friendly reminder that said I missed a payment. I just called and fixed it. They’re understanding when it comes to their clients. That's really important especially nowadays when people are more concerned when it comes to getting the money. Simply Business is mindful that there are people who are working through their own things.

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    Customer ServiceCoveragePriceStaffBilling

    Reviewed Oct. 7, 2020

    I'm an insurance agent, and at the time when I got the policy from Simply Business, I was doing independent health insurance. Everything was great as far as it was very easy to find the right product, sign up for it, and to get the policy started. Everything was very straightforward and simple, which fits their name. I did everything myself and being an insurance agent, I didn't really feel I needed an agent which was probably a mistake. They could have followed up with me to make sure I got the right product. I could see that as a legitimate thing to probably improve. But I really don't have any complaints. And the premium was pretty good, too. I just lost track of the payment date and I want to be able to restart the ommissions policy.

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    CoverageTechPricePunctuality & SpeedStaffRates

    Reviewed Oct. 6, 2020

    I have a small contracting business. I needed to be covered. Instead of doing research, it seemed like a good idea to have other people do the research. An independent agent seemed like they had a lot of options. The Simply Business rep kept with three of the best ‘cause she wanted to make sure. I wanted the business insurance to cover acts of terrorism in case I was working in the restaurant and someone came in and busting stuff up. So, she went and found the right stuff to cover what I needed and presented the prices. She gave me an option to either buy it with her or buy it through their online type deal. It was also a really good price. I went with Hiscox Insurance and I was actually pretty happy with what I got. The experience was fast, professional, and well worth my time.

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    CoveragePriceOnline & AppStaffRates

    Reviewed Oct. 5, 2020

    I was searching for an insurance because this is a new business that was started up in 2019, and Simply Business had better rate versus some of the other competitors. The whole process was hassle-free. The website is user-friendly. They pretty much tended to the needs that I needed met, and was very cost-efficient.

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    Customer ServiceCoveragePriceStaffTimeliness

    Reviewed Oct. 4, 2020

    Simply Business came up when I googled and I spoke to Jordan. He was very knowledgeable. He answered my questions. I had an idea what I was expecting the premium to be and he came in under that. I asked him a couple of pretty technical questions about the coverage. He didn't have the answer but he got the answer and got back to me by the next day. I was very pleased. I could not have asked for anything better. Sometimes you're reluctant to work with a company where you're not face to face with somebody but I found that they were awesome. My expectation would be that if I ever had a problem or a claim, I would be able to expect the same level of confidence and professionalism.

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    CoverageStaff

    Reviewed Oct. 3, 2020

    I went on Google and that's how it led me to Simply Business. The rep was very helpful. He sent me over all the information and it didn't take a lot of time. It went well. I've got insurance and it's great.

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    Simply Business Company Information

    Company Name:
    Simply Business
    Year Founded:
    2005
    Address:
    1 Beacon St. 15th Floor
    City:
    Boston
    State/Province:
    MA
    Postal Code:
    02108
    Country:
    United States
    Website:
    www.simplybusiness.com