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Simply Business

Simply Business
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Overall Satisfaction Rating 4.67/5
  • 5 stars
    51
  • 4 stars
    7
  • 3 stars
    5
  • 2 stars
    0
  • 1 stars
    1
Based on 64 ratings submitted in the last year

Simply Business is an online comparison tool that provides tailored coverage and rate options for small businesses. The company, which originally opened in the U.K., expanded to the U.S. in 2017. It lets small business owners access their coverage options from various leading insurance providers online.

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Simply Business Reviews

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Page 2 Reviews 30 - 60
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 19, 2021

With Simply Business, it's easy to search and get great rates. The process was straightforward and the rate they found was good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 18, 2021

I was told Simply Business was one of the best in the area for CPR insurance. My experience was quick and to the point, and in terminology, a normal person can understand.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 17, 2021

I was working in people's houses and they required a business insurance. I got Simply Business insurance and I'm satisfied with their recommendation. Get it. It's convenient.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 16, 2021

I needed to find an insurance for handyman business. I got Simply Business and they did a great job. Navigating through their website went pretty good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 26, 2021

Simply Business was awesome. They answered my questions and if I asked certain things, they told me what to do: just give them a call and they would redo things. Working with them was a good experience.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 20, 2021

I was searching for insurance and I followed directions on the phone. I like to talk to somebody live and the bottom line is the number. That's what I look for. Simply Business got on the phone, did their search and gave me the policy then they sent me the email. It was all automated and it was a simple one, two, three process. The quote was good too. I've been in business a while, and they had the best price. However, the communication is lacking. They do not send updates and I don't know who I'm dealing with. It's like they got the money and disappeared. I'm almost thinking it's a fraud and I might be changing.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 6, 2021

I found Simply Business on google and the rep was good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 26, 2020

It went well with Simply Business. The experience was simple and straightforward.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Dec. 25, 2020

I had three or four different places open. It was late at night and Simply Business looked the best so I picked it. Signing up was easy. However, I never received my email with my documentation so yesterday I called up and spoke to a gentleman. He said he re-sent it but I never received the first one so he re-sent them and I printed them out today.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 24, 2020

I enjoyed Simply Business doing the ground work and didn't let me worry about things. Finding me help is good but leaving me a little bit more reference would be better.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Dec. 23, 2020

I've been with Simply Business since I opened my business and my bills have always been the same amount. All of a sudden, at the beginning of the year, they said I was renewing my policy and my price went up. Nobody notified me that it was gonna go up. Other than that, they're not a bad company to deal with.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 22, 2020

I had Simply Business once for Workmen's Compensations. The experience was good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 18, 2020

I have a Christmas holiday shop so I was looking for something that provides short-term insurance. I found Simply Business via internet and it's been a good experience with them. I love the customer service. When I talked with the rep, there was quite an informative discussion.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 9, 2020

Going with an independent agent eliminated the hassle and it was much simpler. The process took a few seconds.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Dec. 9, 2020

Simply Business is nice in that it is exactly as advertised. They wont bother to upsell you, but also wont help in advising you on what insurance you need. You really need to consult another resource, and just use them to find exactly what you need. The only real lack of service that some of the other competitors have is the ability to sign in and check your accounts. Pretty much everything has to be done over the phone. More of a annoyance than anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 8, 2020

I had a great experience getting insurance for my small business. They answered all my questions and made sure there were no problems with the products I sell. The rates were very affordable and I would definitely recommend them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2020

I went online and searched business insurance. Simply Business came the first. Everything was online. I was looking for liability and property insurance, and both were offered by the application. I read and proceeded with the application. It was very convenient. Everything was perfect.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 27, 2020

The rep that I dealt with was very helpful and incisive, and straight to the point. He explained the agreement and the payments. It was too easy. He was done in 15 minutes. I'm very, very happy with them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 25, 2020

This my first time getting my business insured. So I was looking for quality and they were able to fulfill what I was looking for. Everything was smooth. I felt comfortable with investing my money in insurance through Simply Business. I felt comfortable with what they presented.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 24, 2020

They helped us get the coverage that we needed at the time. I called the phone number and we got insurance through them. But they didn't give enough options. We had to go somewhere else for an umbrella coverage and for workman's comp.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2020

I got business insurance from Simply Business online and navigating the site was easy. I just hope I got a follow-up call to give me a rundown of what's in my package and who I can reach. I haven't gotten a call yet.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 4, 2020

I had people call me once I filled the form out. Simply Business sent an email back and shortly after, I had some insurance providers go ahead and reach out to me. Everything was smooth.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 24, 2020

Enrolling with Simply Business was super easy. Anybody I spoke with knew what was going on and they got me the right insurance that I needed. Everything's all good and seems to be on cue.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Oct. 21, 2020

I looked at Simply Business online and they had a good deal. Everything has been fine at this point. It was all online and it was very easy.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 20, 2020

I was searching the internet for insurance companies and Simply Business had the best price. The rep explained stuff well. He was prompt and stayed on top of it when I put in a request for the quote. I’d recommend people going go with Simply Business.

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Customer increased Rating by 4 stars!
Verified Reviewer Verified Buyer
Resolution response: Oct. 21, 2020

I originally contacted Simply Business - I think I was referred; the agent helped me with GL insurance - I paid a down payment - and was so relieved as it was less money and I had been on the phone for hours trying to find a company that would provide the verbiage "per project" - The next day I called to get a COI - and was informed they actually could not include the verbiage. I was more than irritated - as I had to start all over. With that said - I did not retain the name of the company - So when I got my credit card statement and there was a charge and 2 days later a credit - and I had forgotten the whole situation. I called the phone # on the credit card statement - and emailed to find out. They were so nice and efficient and explained what had happened and I apologized profusely and was sorry that I had caused all the ruckus.

Original review: Oct. 19, 2020

I have no idea what your company is about and I have not had any dealings. I do know that a debit was deducted from my account and then credited back. I am not sure how that occurred. So if you could please enlighten me - I would appreciate it.

Simply Business response

Hi Bobbie,

Thanks for letting us know, and we are sorry that this has occurred. A licensed service agent from our Customer Solutions Center will be in touch with you to discuss the details of this matter further.

Best,

Simply Business

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 18, 2020

I already have business insurance with them for a side business of mine. I looked it up online, found what I wanted and set it all up. It was pretty straightforward.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 10, 2020

I needed a new warranty for my business. Someone recommended Simply Business and I was satisfied with that recommendation. They sent a couple of different quotes, then they did everything for me. They sent me the stuff and I signed it. We didn't have that much interaction but the one that we had was great. Everything else that they did was also great. They take out the money every month from an account and I’m good to go.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 9, 2020

I started a construction company and my attorney had advised me that I was going to need a business insurance. Simply Business was $10 dollars cheaper than others and I went with them. So far, things have been going well and their online process was pretty simple. But the other day, I got an email saying that my card was declined. I forgot to call to tell them I lost my debit card and I had to switch cards. But I talked to one of their reps and he was able to change it quickly and efficiently, and I was able to get back to work.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 7, 2020

I'm an insurance agent, and at the time when I got the policy from Simply Business, I was doing independent health insurance. Everything was great as far as it was very easy to find the right product, sign up for it, and to get the policy started. Everything was very straightforward and simple, which fits their name. I did everything myself and being an insurance agent, I didn't really feel I needed an agent which was probably a mistake. They could have followed up with me to make sure I got the right product. I could see that as a legitimate thing to probably improve. But I really don't have any complaints. And the premium was pretty good, too. I just lost track of the payment date and I want to be able to restart the ommissions policy.

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Simply Business Company Information

Company Name:
Simply Business
Year Founded:
2005
Address:
1 Beacon St. 15th Floor
City:
Boston
State/Province:
MA
Postal Code:
02108
Country:
United States
Website:
www.simplybusiness.com