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Simply Business Reviews

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About Simply Business

Simply Business is an online comparison tool that provides tailored coverage and rate options for small businesses. The company, which originally opened in the U.K., expanded to the U.S. in 2017. It lets small business owners access their coverage options from various leading insurance providers online.

Visit www.simplybusiness.com

Simply Business Reviews

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    How do I know I can trust these reviews about Simply Business?
    • 4,947,670 reviews on ConsumerAffairs are verified.
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    Page 2 Reviews 40 - 80
    Verified purchase
    Coverage

    Reviewed Feb. 3, 2022

    I needed a business insurance and a friend recommended Simply Business. I’ve had no problem so far so that’s good.

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    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed Feb. 2, 2022

    Simply Business had good customer service. The reps communicated well and took care of my concerns. They offered me business insurance for my new company and got me the lowest price. I would use them again.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 25, 2022

    Sales-wise, I loved the way the system is set up. I don't have to contact anybody when I was getting the service. Everything was automated. Within 10 minutes, I purchased the plan. Today, when I had to cancel, I had to talk to somebody. It felt good because it took two minutes for them to answer the phone. To have someone in America answer the phone on the customer service side, it was great.

    When I was buying the insurance, reps told me I could only sell groceries and some toys and I cannot sell certain products. The fact that they give advance notice on what you are gonna be selling, that's good. People need to know the product that they're selling before they buy insurance, because some products could be hazard. You might wanna shop and ask more questions about the type of the product that you’re selling.

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    CoverageSales & MarketingPriceStaffRates

    Reviewed Jan. 20, 2022

    I worked with Bruce ** at Simply Business and he was amazing. Bruce knows insurance like no other. He was very professional and explained everything to me so that I could understand it. The best thing was he found me the lowest rates and didn't try to sell me anything I did not need. I recommend all small businesses starting out to contact Simply Business for a quote, it was worth the effort.

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    Verified purchase

    Reviewed Dec. 30, 2021

    Working with Simply Business went fine. I'm very satisfied.

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    Verified purchase

    Reviewed Dec. 19, 2021

    It was simple to buy Simply Business. It was recommended by Amazon.

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    Verified purchase
    Customer Service

    Reviewed Dec. 4, 2021

    The whole process of getting Simply Business was simple. You just click through QuickBooks instead of actually having to get on the phone. It is 500 bucks and I needed it to do something with the business at the time.

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    Verified purchase
    Price

    Reviewed Nov. 13, 2021

    The process with Simply Business was very easy and was mainly an application online. I paid the premium and it was over. We've been in the business for over 11 years now and I've shopped around other times but this company seems to be the lowest premium. So, I didn't bother shopping around this year. This is my second year with Simply Business and they are saving us about $400 a year. I have recommended them many times to self-employed people in our business. So, hopefully, they took me up on the offer and went with them because they're very simple, just like their name.

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    Verified purchase
    Coverage

    Reviewed Nov. 12, 2021

    Simply Business was the cheapest. Everything's very easy with the insurance. They take money every month and we don't have any problem.

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    Verified purchase
    PricePunctuality & SpeedTimeliness

    Reviewed Nov. 3, 2021

    With Simply Business, I got my information the same day. Also, it was feasible and the economics of it made a significant impact. One of the other quotes I was waiting for was triple of what was being asked.

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    Verified purchase
    CoveragePriceRates

    Reviewed Oct. 28, 2021

    It is easy to purchase insurance from Simply Business. The price is good, too. I would refer the company. It's good.

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    Verified purchase
    Staff

    Reviewed Oct. 21, 2021

    I talked with a young lady from Boston and she was amazing. She was very fun, outgoing, energetic, and professional. I went with their options and their service has been very satisfying. Everybody was phenomenal.

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    Verified purchase
    Online & App

    Reviewed Oct. 20, 2021

    The whole experience was very good. Navigating their website was straightforward. It's simple and I like it.

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    Verified purchase
    Customer ServiceTimeliness

    Reviewed Oct. 19, 2021

    I'm very happy with Simply Business. When I asked them to send a copy to a company, they jumped right on it. It was the next day, and then I wrote the name wrong and they immediately rush sent an email. They did great.

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    Verified purchase
    CoveragePricePunctuality & SpeedRates

    Reviewed Sept. 29, 2021

    Based on my business needs and what I needed, Simply Safe seemed to cover that with a competitive price. I had a fast and easy experience with them. So, I liked it.

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    Verified purchase
    PriceBilling

    Reviewed Sept. 19, 2021

    Simply Business is cost-effective and they're pretty straightforward. They're also sending me some information on how to get invoices and payments correctly. So, that's valuable.

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    Verified purchase
    CoverageStaff

    Reviewed Sept. 18, 2021

    So far, this is my second year with Simply Business and I haven't had any problem. They keep me on the ball. There are a lot of things going on that I personally cannot take care of. So, I need that help and support of their insurance. Even when I don't run into trouble, they can guide me before I get into trouble.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2021

    The website was very user-friendly and everything went fine with the plan that I got through Simply Business.

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    Verified purchase
    CoverageStaff

    Reviewed Sept. 16, 2021

    Working with them was fairly simple and I got things taken care of within a half hour. I like the fact that it's not just one captive insurance company, where I had a couple of choices.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 15, 2021

    They were the first ones that were able to get a policy for us and our experience was great. They called me and we got it done right away. I appreciate how quick they responded. There wasn't pressure to sell me on a product. They gave me four different options to choose from. They knew what I wanted and they took care of what I needed. They gave me exactly that. Also, the website is simple.

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    Verified purchase
    CoverageOnline & AppStaff

    Reviewed Sept. 14, 2021

    I just started a new company doing tree removal. They're one of the agents that would cover that and so far, things have been great. I'm pretty computer illiterate and I made it through their website with ease. Everything seemed to be there in black and white. My experience with them is in great standing and I'm sure the future is going to be fine because we're extra cautious.

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    Verified purchase
    CoverageStaff

    Reviewed Sept. 4, 2021

    Simply Business got me to the people who would take my business. The website asked me a bunch of questions about my business and what kind of insurance I wanted, and then I said so. They said that they would have an agent contact me. It was overall a good experience.

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    Verified purchase

    Reviewed Sept. 3, 2021

    The plan that I got through Simply Business was okay. I needed it and purchased it.

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    Verified purchase
    Coverage

    Reviewed Sept. 2, 2021

    Simply Business had an extensive list and navigating the site was straightforward. I got the insurance I needed and it was a good experience.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 20, 2021

    My partner and I looked at a few different companies. He was working on a job, and I was on another one. We came together at a Walgreens, navigated Simply Business' website, and I asked, “You like this?” He said he liked it and I liked it as well. We called them up in the truck and talked to a lady who was very nice. It was that easy. We got everything done in 35 minutes, and everybody I've dealt with, so far, has been good folks.

    We got a million dollars in just liability for an injury (not of one of our employees). Let's say we drop a board on somebody while we're working. A customer, for instance. It gives us liability insurance. If something happens and we tear up or destroy something while we're working, we also have vehicle coverage. People would be ignorant not to have business insurance. You're talking about somebody suing. Chances are I may never use the insurance, but it's better to have it. Plus you got to have it to get jobs here, especially in any kind of plant.

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    Verified purchase
    CoverageBilling

    Reviewed July 8, 2021

    When I looked at Simply Business' payments and plans, I got the same benefits for less pay. I need to get the insurance back again but right now, it's just not feasible. As soon as we get these complications straight, I'm going to be re-putting my insurance back on.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 2, 2021

    The reps were extremely helpful, knowledgeable, insightful and quick to respond. I had an addendum I had to make and it was done within five minutes. So, that’d been fantastic. We’re a super small business and we operate on a global scale because we import our manufacturing and stuff from other countries. A lot of our talents is overseas and we don't have that many employees in our domestic talent. We have our vending location which has five employees there and the rest of us operate remotely. So, it was a perfect opportunity to be able to establish the workers' comp and the insurance coverage to cover the city as well as ourselves for the many experiences that we do like the street fairs and carnivals. Simply Business explained exactly the process of going through, setting that up and making sure that we were covered in all aspects to take the liability off of the city as well as to cover us if there was anything that was out there to cover our customers if anybody got hurt.

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    Verified purchase
    PriceRates

    Reviewed June 26, 2021

    Everything went fine with Simply Business and I liked their price. Navigating their site was fairly easy. I was satisfied with the experience.

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    Verified purchase
    CoveragePrice

    Reviewed June 25, 2021

    Simply Business gave me a great quote and it was easy to sign up. For the same coverage, it was a little bit more affordable. They were able to meet our needs.

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    Verified purchase
    CoverageTech

    Reviewed June 24, 2021

    We're expanding our business and we are offering space for other vendors to come in so we needed micro-insurance. Simply Business walked my husband through what was being covered. They have met our expectations so far.

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    Verified purchase
    CoverageSales & MarketingRefunds & PayoutsStaff

    Reviewed June 23, 2021

    Simply Business used to be my business insurance broker because they didn't have an endorsement I needed. So I cancelled it and they kept all of my money. I had to pay another $1,000 for another policy, and then they said that they weren't going to give me my $1,000 back. When I first signed up, they told me I had to put a third down. The rep then told me that they would take 15% out and give me the refund. She also said that 15% was around 900 so I told her to go to hell. If the total policy was 2,100 then I don't understand why a third is 900. This is a scam. I've still got to address my bank about it because they're not just gonna take $900 from me. That's crazy.

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    Verified purchase
    Customer ServiceCoverageTech

    Reviewed June 21, 2021

    Just wanted to say thanks. I have reached out for assistance twice. Once to see about adding coverage; and once to change address. Both times, the customer service was awesome. We wish all our vendors were this way. Thanks and keep up good work!

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    Verified purchase
    CoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed June 20, 2021

    I searched on the internet, looked at a number of different sources, and after talking with a couple of different insurance carriers, I decided to move forward with Simply Business because of price, convenience, and coverage. Their website was easy enough to use for me to get to where I wanted to go and I got a lot of their information. Signing up with them was quick and I had a knowledgeable salesperson.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 19, 2021

    I connected with Simply Business helped me out pretty quickly and it was successful. They provided options and more than I didn't need. The option to come back was cool too if I needed any more.

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    Verified purchase
    Customer Service

    Reviewed June 18, 2021

    Simply Business is a great service and good to start out with. I had a very good experience with their customer service.

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    Verified purchase
    Coverage

    Reviewed June 17, 2021

    The insurance that I got covers when I do mowing, tree work and landscaping work. It’s a million dollars. I did it all online and it was very easy.

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    Verified purchase
    CoveragePunctuality & SpeedEase of Use

    Reviewed April 23, 2021

    I had to get a certificate of insurance made a couple of times and everybody at Simply Business were very sweet and prompt. Navigating through the website was great. It was very easy to use.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 22, 2021

    Cynthia ** was the agent I spoke with today, I was blown away by not only her knowledge and deep understanding of the services you provide but also how pleasant and friendly she was. She quickly resolved my concern and also brought a problem to my attention that I had no idea existed. This experience has made me a customer for life and made my day better. I can't say enough good things about my experience. THANK YOU CYNTHIA

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    Verified purchase
    CoveragePunctuality & SpeedStaffBillingTimeliness

    Reviewed April 15, 2021

    The rep I worked with was very knowledgeable. He got me all the information I needed and hooked me up right away. He got everything set up, took payment, and I had insurance within the next day. The process was really smooth, so everything went by really quick.

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    Verified purchase
    CoverageStaff

    Reviewed April 13, 2021

    It was my first time purchasing business insurance. They were able to help me out with what I needed to get. It worked out well.

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    Simply Business Company Information

    Company Name:
    Simply Business
    Year Founded:
    2005
    Address:
    1 Beacon St. 15th Floor
    City:
    Boston
    State/Province:
    MA
    Postal Code:
    02108
    Country:
    United States
    Website:
    www.simplybusiness.com