Simply Business Reviews

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About Simply Business

Simply Business is an online comparison tool that provides tailored coverage and rate options for small businesses. The company, which originally opened in the U.K., expanded to the U.S. in 2017. It lets small business owners access their coverage options from various leading insurance providers online.

Simply Business Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase
    Customer ServiceStaff

    Reviewed June 3, 2022

    Speaking with the rep over the phone was nice, easy and straightforward. We specialize in power washing and spot washing, and we’re in our first month with Simply Business. And I haven't had any issues or problems.

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    Verified purchase
    Coverage

    Reviewed May 15, 2022

    I was having difficulty getting insurance and they found it. They got the job done.

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    Verified purchase
    Customer Service

    Reviewed May 3, 2022

    The customer service with Simply Business has always been good as well as the plan options. They fit what I need. It was simple signing up with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2022

    We purchased a policy with them last year. The customer service rep was very nice.

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    Verified purchase

    Reviewed April 30, 2022

    The process was easy. But the only problem is how much you make a year. That's the only thing that you can put on there because it's not accurate. They would ask how much you are making yearly and if you put the wrong thing, they're gonna go off that. All those times that you get jobs and you don’t have jobs, so you never know how much you're gonna make. But they're good people.

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    Verified purchase
    CoverageStaff

    Reviewed April 27, 2022

    I had a fine experience with them. I like that they didn't require me to have a couple of years of the business being open in order to get insurance through them as qualifications. The representative I spoke with was also very good.

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    Verified purchase
    Coverage

    Reviewed April 22, 2022

    Simply Business’ recommendations were good. When I went online and researched the different insurance companies, Hiscox was the particular one I wanted. So, it was fine. I was very satisfied with the service.

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    Verified purchase
    Staff

    Reviewed April 19, 2022

    The rep from Simply Business was fantastic. I liked his attention to detail and he consistently kept in touch and communicated to make sure that we were on the same page. This was my first time venturing out to do my own thing. So, I didn't know exactly what I needed. I left that up in his hands. He told me what the options were and made a recommendation. He also told me why he made that recommendation and where I could do my own research. I did and he was correct. So, I went with it.

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    Verified purchase
    CoverageStaff

    Reviewed April 18, 2022

    I run a small business and I needed insurance, and Simply Business was fantastic.

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    Verified purchase
    Coverage

    Reviewed April 15, 2022

    They were able to give us the insurance that we needed and it fits our company's needs. I'm completely satisfied.

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    Verified purchase
    CoveragePrice

    Reviewed April 14, 2022

    My experience was great. They hooked me up with some insurance and everything went smoothly. I like the cost savings and the ability to insure a small company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 13, 2022

    I spoke with a representative and the communication was excellent. The guidance was good.

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    Verified purchase

    Reviewed April 12, 2022

    The options that they had given me were very good. I was satisfied with their service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2022

    The process was simple because it was done online. After submitting something and putting the information in, it would be better to get a consultation call to better help me understand what it is I signed up for.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2022

    I did everything online. I got the PDF file of the policy online and I was able to upload it to Amazon and they were fine with it. It's been straightforward. So far, the process is pretty self-explanatory and I was able to do it very easily over the phone when I talked with one of the agents.

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    Verified purchase
    CoverageStaff

    Reviewed March 31, 2022

    I did the web search and the run-through, and so far, so good. It's a user-friendly interface and it made things very easy. The recommendations are fine. Simply Business brought me back to the same insurance company that I worked directly with a few years back.

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    Verified purchase
    Customer Service

    Reviewed March 29, 2022

    Customer service was very good and navigating their site was very easy. They did well providing me with the correct person. Everything is so great for me, what they did.

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    Verified purchase
    Customer ServiceCoverageMaintenanceStaff

    Reviewed March 25, 2022

    Simply Business was easy to do. The customer service was great. There was something I didn't like in the factor of the coverage. I have a barbershop, so I have barbers that work under me and if they don't have insurance on their own property, then I cover it under my insurance, and it's kind of confusing because what if somebody breaks into my barbershop and steals their stuff as well. The rep didn't elaborate much about it because it got kind of busy when I was asking questions. Other than that, I haven't had any issues at all right now.

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    Verified purchase
    Customer ServicePriceOnline & App

    Reviewed March 23, 2022

    Navigating through the Simply Business website wasn't too hard. I clicked on the website a little bit and did a little background. I called them and they explained everything. Also, they were the most affordable option.

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    Verified purchase

    Reviewed March 14, 2022

    I spoke with somebody because I was curious as to whether I could add on to the same policy or if I had to have a separate policy. I had to have a separate one but it was easy.

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    Verified purchase
    Customer ServicePriceOnline & AppStaffBillingRatesTransparency

    Reviewed March 11, 2022

    Working with Simply Business is really simple. Some of the other companies were asking a lot of questions and so much stuff. I was like, “How am I supposed to know these things?” I looked up Simply Business' information and I was like, “Okay, this is what I'm talking about.” When you're a business owner and you're trying to open, you don't have time to be doing deep investigations into the dimensions of the building and stuff.

    The only feedback I will give is that as I was growing, I finally got approved for an actual business bank account. I prefer to be able to navigate a website on my own terms and don't necessarily always have time to make in-person or real-time calls, and I did have to call to switch my payment information over. It would have been easier to access that on the website. Sometimes, I'm up at one o'clock in the morning, and I'm switching things over and I can't necessarily pick up the phone and call. So it will be easier to navigate things online because that's something I really don't need help for. I'm pretty savvy at navigating websites.

    Overall, I was able to access the policy immediately. It’s very simple. I love that they send reminders when it's time for it to be paid. The policy was exactly what I was looking for. I liked it because as a new business owner, I know I can always update my policy. It was a very affordable price for someone who's just starting out.

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    Verified purchase
    PriceRates

    Reviewed March 10, 2022

    Simply Business is very easy to work with online and their prices are very competitive.

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    Verified purchase
    PriceRates

    Reviewed Feb. 25, 2022

    Simply Business is easy to deal with, and the prices were good.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2022

    Simply Business has been great and very helpful. They sent me an agent and I was satisfied.

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    Verified purchase

    Reviewed Feb. 11, 2022

    I'm happy with Simply Business' service. They already knew the requirement from Amazon, so it made it easy.

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    Verified purchase
    Price

    Reviewed Feb. 10, 2022

    Simply Business was the most cost-effective. I hadn't had a reason to utilize their services at any time just yet, but they've done what I needed them to do.

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    Verified purchase
    Customer ServiceCoverageTechPriceBillingRates

    Reviewed Feb. 9, 2022

    I needed business insurance to get a job to secure a contract. So, I needed some easy type stuff. My friend told me he had Simply Business and it was pretty easy and straightforward. I called them and then they gave me the rate. It was way more cheaper than the other quotes I got from a local agency. It was like three times cheaper. Their guy gave me a killer deal. I missed a payment and they canceled it, and then I ended up calling them again. I didn't even know it got canceled. I got a new card and I forgot that I had to switch the card numbers over. They gave me a cheaper deal than they gave me the first time. So, I liked them for that. It was nice to get it for even cheaper. Saving money is always a good thing.

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    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Feb. 4, 2022

    The rep was very knowledgeable and provided me with all the information I needed. Anytime I've had an issue or needed a document, I would email them or call and they would reply within the next day or two. Simply Business has always been good to me. They treat me well and I've been very happy with my experience with them.

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    Verified purchase
    Coverage

    Reviewed Feb. 3, 2022

    I needed a business insurance and a friend recommended Simply Business. I’ve had no problem so far so that’s good.

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    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed Feb. 2, 2022

    Simply Business had good customer service. The reps communicated well and took care of my concerns. They offered me business insurance for my new company and got me the lowest price. I would use them again.

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    Simply Business Company Information

    Company Name:
    Simply Business
    Year Founded:
    2005
    Address:
    1 Beacon St. 15th Floor
    City:
    Boston
    State/Province:
    MA
    Postal Code:
    02108
    Country:
    United States
    Website:
    www.simplybusiness.com