Progressive RV Insurance Reviews

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About Progressive RV Insurance

Progressive RV Insurance delivers specialized insurance coverage for recreational vehicles (RVs). RV owners can purchase liability, collision and comprehensive policies from the company that are specifically tailored for RV owners. Progressive aims to provide flexible coverage options and claims-handling processes in order to provide peace of mind and protection for people who like to explore.

Pros
  • Helpful customer service
  • Variety of policy options
  • Clear coverage explanations
Cons
  • Frequent premium increases
  • Claims often denied or delayed

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Progressive RV Insurance Reviews

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    Page 1 Reviews 0 - 25
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Feb. 22, 2026

    On Jan 19, 2026 I called Progressive to make changes on my RV policy so I could lower my yearly insurance premium and got a price for the year - should I pay now - the agent (who was awesome) said "yes you can or just wait in Feb and the policy will auto renew," so I said may as well wait. So Feb 21, 2026 I get a notice for the auto pay amount but it was 15% higher - called Progressive and their robot of an agent kept repeating "insurance goes up insurance goes up." I tried to explain that I had a price given for the year on Jan 19 - person did not want to hear that so asked for a supervisor - same mantra spewed by the supervisor. I explained that I could of paid in full back on Jan 19 for the year - silence and then - the spew of insurance goes up and then "well that's the way it is"

    A company gives a price and confirms that that price is good for a year, well it should be good for a year. Progressive sends a notice a few days before my renewal, making it difficult to obtain new coverage - How unethical this company is to steal money from their customers in such a underhanded way and their representation is handled largely by uncaring, don't want to hear what you are saying Employees

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    CoverageSales & MarketingStaffRates

    Reviewed Jan. 26, 2026

    Progressive RV insurance. Totally horrific experience. Was living an RV full time. Caught on fire. And went to file a claim. And that's when the idiocracy started. Nothing near advertised. Completely homeless without any help from this insurance company at all! Save your money, put it in the bank, draw interest. You're just giving it away to them for nothing.

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      Customer ServiceCoveragePunctuality & Speed

      Reviewed Jan. 4, 2026

      Having Progressive RV insurance is a little better than having nothing at all. I had a flat tire in a Louisiana construction zone and could not stop. Damaged the tow vehicle severely and fractured a front brake line. The damaged line was not discovered until a week later. Progressive refused to pay as it was not on the original claim. Would only approve after-market parts. Do not use them! Seek a reputable company.

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      Customer ServiceCoverageMaintenance

      Reviewed Sept. 24, 2025

      By far the absolute worst insurance company. I wouldn’t let them insure my toothbrush. Disgusting customer service and completely distrustful and disrespectful, how can the “inspector” make a decision of 10k repair, did all the maintenance that the manufacturer recommends. They are a joke of a company, no wonder they make billions every year. Clowns

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      Customer ServiceCoverageTechSales & MarketingMaintenanceStaffEase of Use

      Reviewed Aug. 20, 2025

      If I could give progressive RV full-timers insurance -10 Stars I would. This is a scam insurance policy. I had them for 10 months then I had a water leak under my panel because something in the air conditioner malfunctioned. 10 days before that I told progressive I had scraped a low awning while getting gas and my RV repairman thought that may have been the cause for the water leakage I didn't think I did anything but scrape it. I had filed a claim for the air conditioner with my aftermarket warranty but that wasn't going to pay the water damage that was what progressive was supposed to do. When I called to file the claim the woman on my claims Representatives team told me that there was only a 50% chance they would pay that claim because they normally don't pay water infiltration claims. I explained to her that it was coming from the air conditioner not through the roof. She didn't seem to care.

      I said, "Well if you're saying it's coming through the roof I have roof insurance." She said, "Roof insurance isn't going to cover you if you have a roof leak." I told her thank you for letting me know that the roof insurance was a waste of money. Be that as it may the water was not coming through the roof. The adjuster came out and he told me that the majority of the claims he got were due to lack of maintenance this is a 3-year-old RV. There is no lack of maintenance problem. He got up there with my RV mechanic, kept trying to flip things, calling it lack of maintenance. He even tried to say my drain line was clogged. He was very disappointed when he found out it was not. Unfortunately for him there was no lack of maintenance problem it was due to the malfunctioning air conditioner that may have been caused by me hitting the low awning.

      The adjuster even admitted that even if it hadn't caused it it added a lot to the problem. I told him I wanted it in the claim since my RV repairman thought that may have been what was causing the water leak he told me he would take care of it he never even asked me where or what time of day this happened. When he submitted his report he deliberately did not say anything about the fact the scraped awning either caused or contributed to the problem. He said in his report that there was a lot of water behind my handles and it had nothing to do with me scraping the hood. So the man is a liar. The first thing you tried to do was blame it on lack of maintenance and when that didn't work he deliberately ignored what was probably the reason for the water leak. I live full-time in my RV which is why I had the full-timers package. I am on disability. I have insurance in case there is a problem for the same reason that I have a extended warranty.

      I would not ensure a dog house with Progressive insurance. After this experience, I canceled my RV policy with them. I canceled my car policy with them and went to a different company before they could deny a claim if I got in an accident. I have turned this over to the Florida insurance commissioner. I let him know that they tried to deny the claim from the beginning before they ever sent an adjuster out. They have looked for a b and c reason to deny this claim. They just really don't have any excuse not to pay it. It took them almost a week after the adjuster came out before they contacted me and said they were denying the claim I already knew they were going to deny it.

      I had already contacted the insurance commissioner over the opening statement of there's only a 50% chance we'll pay this. When I asked my claims representative why they were denying a claim he just started to trip over his words and say something like it's just not something that's covered with no other reason and I have not gotten a letter explaining why they denied the claim.

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      Customer ServiceCoverageTechMaintenance

      Reviewed Aug. 21, 2024

      Had my camper 3 years. Rv center had a third party spend 2 hours explaining all maintenance and recommend products to use. Did all the maintenance plus some. When a tree fell on my roof. Broke the wood underneath and stretched the roof material it started leaking. I called in a claim and Progressive guy came out, walked on my roof! You can't walk on the roof of a keystone passport ultralight, look it up. Now he claims he heard cracking everywhere and It wouldn't be covered because I didn't do enough maintenance to it. It never leaked before the tree hit it but they won't pay. I will be taking them to court.

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      Customer ServiceCoverageTechSales & MarketingPriceStaffBillingRates

      Reviewed July 4, 2024

      Received an emailed RV quote of 598.98 and I called Progressive with a question. Once my question was answered I was ready to pay the quote for the year. The agent offered to process the policy for me so I didn't have to do it online and came back with 586.01 and when I asked about the price difference...I was told that it was less because I would accept electronic billing instead of paper statements. However, it was a switch and bait technique....The agent changed the policy coverage without telling me. This is definitely a phishing scam and feels very deceptive ...Downright fraudulent. PLEASE be careful. I was actually considering bringing over my other business - 3 autos and home ....BUT NOT NOW OR EVER.

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      Customer ServiceCoverageRefunds & Payouts

      Reviewed May 27, 2024

      The insurance was reasonable but don't be fooled by the included "roadside assistance". I have only had it for a couple of months. I called twice. They were not able to assist me because there was no one in their network that covers the area. They were more than happy to put me in touch with someone I can pay for assistance. Granted one of the times was in the middle of nowhere Texas. The second time I was in the DFW area. I am sorry but if they cannot find anyone in their network in a large metroplex like that, then the service is essentially nonexistent.

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      Customer ServiceCoveragePunctuality & SpeedStaff

      Reviewed Jan. 2, 2024

      We have been paying Progressive for years for RV insurance and recently had our RV engine go out in the desert. We have waited two days and spoken with multiple representatives from all over the world who are unable to help us with getting our RV towed. They keep telling us there are no tow trucks available. Long story short, my husband was able to find a tow truck on his first phone call. I am now looking into new insurance with a reliable company who doesn't outsource to other countries. DO NOT WASTE YOUR TIME OR MONEY!

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffRates

      Reviewed July 24, 2023

      I recently purchased a travel trailer and was shopping for RV insurance as well as roadside assistance. I selected Progressive based on price and word of mouth. The day after I picked up my travel trailer, I blew a tire on the highway and was stranded in 95 degree weather. I contacted Progressive to get assistance with changing my tire as I did not have a suitable jack. After wading through the phone menu, I received a text with a link to fill in all the information about my issue, location, type of camper, etc. After 1 1/2 hours, I received a call from a tow truck company who did not have any of the information that I had provided. When he heard it was a travel trailer, he said "Oh, we don't do trailers". My wait clock for service would start all over again... Very disappointed at starting the wait time all over again so I had to pay out of pocket for another company to come help me out. Do not trust Progressive for roadside assistance!

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      CoveragePriceTransparency

      Reviewed July 12, 2023

      I made a few changes to my policy via my policy holder portal before I left for vacation to include collision, update my deductible, etc. When I came home, I needed to file a claim due some damage to the rear of the vehicle. They denied the claim, stating that the "changes were never made." What is the point of giving policy holders the ability to adjust their coverage online if they aren't going to honor the changes!!!! I would not recommend Progressive and intend to go back to Geico! The only reason I switched to Progressive is so that I could get an umbrella policy via USAA:-/ USAA needs a new affiliate for their RV insurance!!!

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      Coverage

      Reviewed July 5, 2023

      My RV is parked in the Sierras where there was 60 feet of snow this winter. I cleared the roof every few weeks, but after a very heavy rain followed by 6 more feet of snow, the roof fell in several inches in one corner. I carry comp, so I reported a claim. I sent photos of the cleared roof, the sheer amounts of snow surrounding the RV, etc. They denied my claim due to "Several months of water damage". HELLO!! How was I supposed to remove the cover to inspect when the snow came up to the roof?! DO NOT USE PROGRESSIVE. They used to be good 20 years ago. No longer.

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      Customer ServiceCoveragePunctuality & SpeedMaintenance

      Reviewed Sept. 23, 2022

      We recently had roof damage on our RV while relocating from Florida to MD. During a storm we experienced a large water leak near our rear window and roof area. I made a quick patch and brought it in to a Camping World for them to look at. They inspected it and advised me to submit a claim. I submitted the claim and waited for a response. Just prior to our relocation we had a 250 point inspection complete and a full service. The insurance adjuster denied our claim for seal failure due to lack of maintenance.

      We completed regular services, all through Camping World. I filed an appeal and the claim was denied again by a senior adjuster. I also filed a complaint with the Ombudsman agency of Insurance. Waiting on their response. Because we regularly use USAA and they sub RV insurance to Progressive I’ve had to get them involved. Once I finalize repairs I’ll certainly move on from Progressive and tell all my military and RV friends to do the same.

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      CoveragePunctuality & SpeedStaff

      Reviewed June 1, 2022

      Have had Progressive RV insurance for about 3 years now. Last summer had my catalytic converters stolen and Progressive was there to help get them replaced in time for a cross country trip. When we go back still had some issues and ended up having to take to a dealer an hour away. The dealer caused some damage to the awning and refused to admit it. I thought, that is what insurance is for and started a claim. Progressive, again, did a great job on helping me get it fixed. The other day I got a non-renewal notice from them. Think it is odd for a company to non-renew a client that pays on time, had 1 moving violation in 40 years, has only ever submitted 2 claims to an insurance company for a total of $1500. Was going to switch my auto and home to them this year, glad I waited. I get having metrics and flags to ID poor risks, but think you need to look at all of the information about your clients.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 21, 2022

      I rolled my truck and camper which were total losses. The auto division handled my claim in a professional and timely manner. Camper loss was just the opposite. A month later and my camper has not been retrieved from storage for inspection. I had to call the storage lot and State Police personally to make sure it could be picked up by progressives towing service. Adjuster was sarcastic and I had to call towing service myself to make sure camper was picked up. Wish.

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      Customer ServiceCoverageTechSales & MarketingOnline & AppRefunds & PayoutsTimeliness

      Reviewed Sept. 14, 2021

      We have an RV insured with Progressive. We have never had a claim or problem. We got a leak in the slide after Hurricane Ida. The adjuster came out and after he tried to tell us that there was old tape on the slide and it won’t be covered. He said someone else would look at it. Then we saw the claim in the app and the next day it was closed. No one called us and we have not been able to get a hold of the adjuster at all. I have called the supervisor and no answer. Nothing! Stay away from this shady ** company! Old man at RV place told me to only use Geico and that Progressive is the worst company and never pays out! Now we know!

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      Customer ServiceCoverageRefunds & Payouts

      Reviewed Aug. 23, 2021

      While coming home from San Diego, something hit our RV, and when I called to report our claim, it took over 21 days for someone to call back and inspect the damage to my RV. It took them another 12 days to tell me they are going to deny the claim. Once the adjuster called, he said that my claim would probably be rejected by the picture I submitted. I had a 2007 Dutchman Class C RV that was hit by a piece of wood, and at impact, the wood ripped off a portion of the fiberglass. Progressive denied the claim saying it came off due to the dilapidation of the glue not adhering to the fiberglass.

      In addition, there was no evidence of collision damage or any other sudden event to have caused the side panel to fall off. The fact that the gutter rail was still fully attached, the adjuster told me had the wood hit us directly and caused the direct impact, they would cover the damage. If you are purchasing a used RV, will you remove the fiberglass and inspect it for water damage? I don’t know anyone who will take the fiberglass off check it before purchasing it. Based on what the adjuster from Progressive is telling me, they won’t cover any damages if there is any preexisting water damage. So make sure you don’t get insurance with Progressive because you will be paying for insurance, and nothing with be covered. Their policy won’t cover anything if you have any preexisting water damage anywhere, and they will make sure they use that to get out of any claim. BEWARE!!

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & Payouts

      Reviewed March 31, 2021

      I put a claim into Progressive RV ins. (I bought it thru FMCA, I have had nothing but good experience with FMCA up until this). They took forever, over a month to come out and see the issue. Once they did come out the adjustor quickly told me it was denied. I asked about appeal and he snapped at me, was extremely rude and short. Said, "This is not like Homeowners insurance and that you people all say the same thing..." whatever that means. I guess we are all stupid other than him. He was rude and condescending the whole conversation, which since I was in my car my wife heard as well. Clearly from the beginning his mind was made up to deny the claim.

      Will be changing insurance company ASAP. Be sure to ask about what is covered when they call it water damage. Progressive will not pay anything if they mention water damage. I don't know if any other ins. company would have paid or not, but customer service is something I thought I paid my premium for... just saying.

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      Customer ServiceCoverageStaffRates

      Reviewed Jan. 7, 2021

      I purchased RV insurance from Progressive on December 19, 2020 on the recommendation of Campingworld. On the date of purchase I paid $309.88. I was told by the agent at the time of the purchase that I could cancel the policy at any time without penalty. A few days after buying this policy, I found better coverage through another carrier for less than 60% of Progressive's rate. I cancelled Progressive on January 4, 16 days into the term of the policy. On January 6, I received email confirmation of cancellation with an invoice for another $218. Alarmed that I would be paying more than $500 for 16 days of insurance, I phoned Progressive and was told they were entitled to 90% of the prorated term amount and 10% of the next term amount. This is nothing short of fraud. BEWARE OF PROGRESSIVE.

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsBilling

      Reviewed Oct. 13, 2020

      On September 16, 2020, we lost our RV in hurricane Sally. I reported it right away, only to hear back from them a week later to be told they were not sending adjusters out due to 35COVID-19. They were only accepting photos, so we sent 35 to only to get a call stating the female caller could only see a few damages. I demanded we had an adjuster come out, as well as paid for one ourselves. This process took another 2 weeks, in the meantime, we are paying for a motel. At the time I took the policy out we were not given any options for emergency stays such as this.

      When I called to cover our new camper, the female on the other end told me we had options, $750.00, $2000.00, or $7500.00 for emergencies such as this, but the gal admitted and it is recorded that she didn't use to tell customers this because they usually just wanted the basics. Nice to know they make our decisions for us.

      Now it is October 12, 2020, and we finally bought a new camper, while still trying to settle with Progressive. They finally totaled our vehicle on October 9, 2020, in the meantime we are paying a motel bill, and still have sent us the papers they say we need to sign to get our money. Of course being Columbus day our Banks our closed so they couldn't get a pay off, to get this done so here we go again. We have got to move into our new camper at the dealership lot saving us $150.00 a night, after spending $4000.00.

      Today they said they expected us to keep up the camper and lot rent payment until the got the camper. I told what to do with it. I have gone with Geico since they were the first ones out at the RV park and have settled with their customers. They are over $400.00 a year cheaper for better coverage. Everyone that has been affected by this has settled their claims but us. If you want them to treat you inhumane and like you don't have feelings then go with them.

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      Customer ServiceCoverageStaff

      Reviewed Sept. 26, 2019

      They sold us full coverage on a recreational vehicle. We had water damage and an adjuster came out. He said most of the time claims are denied on RVs. Well he was right. It was denied. They should have told me 3 years ago when they were taking my premiums!! Tried half dozen times to contact my assigned claims representative. She never returned our calls. We have since cancelled with Progressive.

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      Customer Service

      Reviewed July 17, 2019

      Called last week, filed a claim on wet TV, no air from storm. Leaving on vacation in 2 weeks. I had to call them today to get someone to get something going because they were supposed to call me. Then they said they will get some adjuster to get with me, they don't know when? Really.

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      Reviewed July 15, 2019

      What a p.o.s company. They do anything to deny your claim. To delay it they have a guideline of tactics they use to the t. Look it up on the web scumbag business tactics!!!! My new motorcycle got stolen and even with a police report they denied me, called me a liar and that the police paperwork looked fake!!!

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      Coverage

      Reviewed May 15, 2019

      I have never had an issue with insurance providers before Progressive. They are shockingly deceitful and ridiculous. I had a claim that they admitted was covered under my policy, but would not take care of the damage. I had wind damage to my trailer, which allowed water to enter the trailer, causing thousands of dollars of damage. A vent was blown off, they covered the vent ($300), but not the resulting water damage, how does that even make sense? And trying to fight it is an endless struggle to chase it up the stonewalling chain of command. I finally gave up, which I'm sure is their strategy. Save yourself the headache, and go with a more reputable firm. NEVER AGAIN.

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      CoveragePrice

      Reviewed Jan. 13, 2019

      I bought an older Class A 5 years ago. Last year I had listed it with a consignment facility in Nevada as I was moving to Oregon. After 8 months they were unable to sell it so I went and brought it to Oregon. I noticed a large crack in the upper corner of the windshield and right after getting it here there were several large rain storms and I was unable to get the cover on. I contacted Progressive to file a windshield claim. Initially I was told, "No problem. Safe auto with the out to do it," however when I mention there was some water damage inside due to this rain they said, "Oh no. You need to now highly different claim."

      The adjuster contacted me and told me since this was a new policy they had to do a thorough investigation. I have been with this umbrella of companies since I purchased the RV however they have changed my provider multiple times due to the previous provider no longer covering RVs. They have now denied my claim stating that it was previous damage and that the windshield seals were bad which is what caused the windshields to crack. From what I've been able to ascertain this is now going to cost me over $4000 when just to fix the windshield. It's my opinion they convinced me to finally claim so they could then deny it. Eventually it will get fixed and I will sell the coach. My advice to everyone else stay away from Progressive.

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      Progressive RV Insurance Company Information

      Company Name:
      Progressive RV Insurance
      Website:
      www.progressive.com