The Hartford RV Insurance

The Hartford RV Insurance Reviews

About The Hartford RV Insurance

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The Hartford RV Insurance Reviews

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    How do I know I can trust these reviews about Hartford RV Insurance?
    • 4,572,091 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceCoverageStaff

    Reviewed Nov. 2, 2020

    I'm disabled on a fixed income, I made arrangements for automatic withdrawal with one of their customer care agents in August a week prior to the payment. The week the payment should have posted I received a cancellation notice. I didn't give much attention to it because I had already made arrangements. I had been shopping for more affordable coverage and an agent with a different company explained a lot about why my rate was so costly. So I went into the Hartford system to make changes to my policy.

    I also selected a section to receive information on how payments could be reduced during the pandemic. The cancellation process was complete and I found myself without coverage. I receive a bill for $317.06 for the time prior to lapse of coverage. When I call now there's no record of the arrangements for payment being made. It seems rather dishonest and that it was financially more feasible for them to cancel rather than make less money on my policy. I just don't what else to think. I can say that every time I've spoken with an agent they have been most pleasant but the business ethics of this company are questionable. Would NOT RECOMMEND.

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    CoverageStaff

    Reviewed Feb. 11, 2020

    I was with Hartford for over 8 years, then I had a small claim. My Motor Home with full coverage had a fire which started in the fridge wiring. It was the original fridge. The fire blackened one wall, destroyed the fridge and we had to have the carpet cleaned. I sent the bill for the fire ($1800) a small amount for a motor home claim. I received a small note from the hartford which read: "We do not pay a claim for personal property stored in your MotorHome." I continued paying my insurance (I reduced my coverage to the state minimum) for the next 6 years resending my bill every year and getting the same notice back. On the seventh year the agent said that the bill should have been paid on the first year. But they only paid a pro-rated amount for the fridge. I guess you know, I immediately told the agent to cancel my AARP insurance. Now I warn everyone to AVOID BUYING AUTO INSURANCE FROM AARP/HARTFORD.

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      Customer ServicePriceStaff

      Reviewed May 29, 2019

      You cannot email anyone. Everything has to be done over the phone. If you are 49 or under you cannot even do that. I called and there is a choice about whether you are under or over 50. I chose the under and was given an agent and he took all my personal information and THEN told me he cant help me because of my age. How is this not discrimination?

      You have to have them MAIL you info to fill out and get a quote. Haha What year is it? Shouldn't this be the other way around. More people OVER 50 want things mailed than under 50. Get it together old people running this company. The new generation is here and wanting to spend money. Get on it! Plus, no one here commented on actual Claims. Who cares about how easy it is, how great the customer service is or how cheap it is if their CLAIMS are not amazing. This site should ONLY allow actual Claim service to be reviewed, because in the end their job isn't taking your money, it is giving it back when we need it.

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      Coverage

      Reviewed Aug. 4, 2018

      Tried to sign up for RV Insurance without adding my car insurance (yet). Went through all the information requested on the Hartford account. At the end, all I got was a cryptic message that they did not want to accept my RV to insure. No explanation, no nothing. I was thinking that if I got a good deal on insurance I would add my 2 vehicles. But after reading some of the comments on Consumer Affairs, there is no way in heck that I would insure with this company.

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      CoverageStaff

      Reviewed Nov. 14, 2016

      I recommend them because they are good with others and good accountable with numbers. Those who want them, should have it. They are trustworthy. They are good with people who understand with anything that can help you with numbers and sorts as in such more of papers and bills and insurance also. They are protected with your car and truck. Anything that you need they will help you with anything for sure. They can help with you anything and do anything for you to make sure you are okay with the coverage and help with anything you need, due to your house or car, or any that matter cause coverage.

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      Staff

      Reviewed Nov. 13, 2016

      They are customer oriented. There are a lot of areas that need explaining and they are more than willing to do that for me. This shows me that they are a company that cares. They care about my need and tend to my every question no matter how many times I need it repeated. They do not give false information and I recommend them highly. They have easy to read and easy to understand policy options that are online as well as in writing for them to read and have some one look at with me. They have a lot of different plans to choose from. They care about my budget and will help me find plan that works for me and my family.

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      Customer ServiceCoverageStaff

      Reviewed Nov. 11, 2016

      The claims processing was very easy and I was completely satisfied with it. I was walked through every step and the representative was very helpful. The customer service was very good. They are very helpful and walked me through everything. I was very satisfied with my experience from the customer service. I am satisfied with the policy options that they offer. The policy options were of variety of options and good. I really liked the policy options that I had to choose from. I am really satisfied with the coverage they had to offer. It was good coverage for me. I feel protected with the amount of coverage and feel I chose a good one.

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      Customer ServiceCoverage

      Reviewed Nov. 9, 2016

      For my insurance company to be worth it, the insurance company needs to have a fast and efficient claims process center. It is essential for me to be a customer and that what I have right now and I appreciate it. Customer Service is just that customer service and it needs to be a good center for treating customers well, whatever the needs I need, it is important to know what is good customer service and what is bad and to have the right people in place. It is necessary to know the company policies of the insurance company to know what you need and what is covered. It is important to know that so you are no stuck with something that is not covered. The coverage needs to be good enough for things to be covered and it is necessary for the coverage to hold you over. It is best for both of them to have good things and necessary things.

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      Customer ServiceCoveragePriceStaffProcess

      Reviewed Nov. 8, 2016

      I found them to be very easy to deal with and felt the whole process was very fair. I don't feel like I got a runaround from them and they were very professional and responsive. I find their customer service to be excellent. It is easy to contact them and they are always very responsive. They are very knowledgable and helpful. I do not need to talk to ten different people to get the information or the answers that I need. I find that there are enough options to make me feel like I am getting the proper coverage that I need and also a good deal. The pricing is easy to understand as well. I feel that for the price that I pay I am getting all of the coverage that I need. No one loves to pay for insurance but it is a necessary evil and I need to know that my substantial investment is well covered.

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      CoverageStaff

      Reviewed Nov. 6, 2016

      Never had to file a claim have had to watch the insurance so we might get a better rate having an ins agent locally, is what I am always looking for. My agent is local and that is what is most important to me so having an agent local is a great relief. When I need something I know that I can call my agent and speak with my agent directly. I am satisfied with my policy option. I look around to make sure that I am getting a good deal and will call my local agent if I have any questions that I need help with. I have coverage for two vehicles, a camper and my house so I make sure that I get the best coverage and I get a discount for bundling my insurance.

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      Hartford RV Insurance author review by Cyril Tuohy

      Known for its other vehicle policies, this company also sells RV insurance. Its claims line is available 24/7, and it has local claims adjusters to assist customers as well. Customers have their choice of repair shop, but repairs made at an authorized facility have workmanship guarantees that last as long as the customer owns the motor home.

      • Plans and coverage: In addition to standard RV coverage, The Hartford has coverage for medical payments, collision damage, vehicle rental costs, bodily injury, property damage, and towing and labor costs.

      • Vehicles covered: The Hartford offers insurance for RVs, motor homes and trailers.

      • Discounts: The Hartford gives discounts for defensive driving courses, RV club memberships and seasonal usage.

      • Standout feature: The Hartford has a lifetime repair guarantee, which covers workmanship from authorized repair shops for life.

      by Cyril Tuohy Insurance Advisor

      Cyril Tuohy has covered the insurance industry for more than 15 years. He is an expert at writing about personal and commercial property-casualty insurance and covers life, annuities and retirement as a staff writer for a top insurance trade magazine aimed at insurance agents and financial advisors.

      The Hartford RV Insurance Company Information

      Company Name:
      Hartford RV Insurance
      Website:
      www.thehartford.com