Progressive RV Insurance Reviews

We have an RV insured with Progressive. We have never had a claim or problem. We got a leak in the slide after Hurricane Ida. The adjuster came out and after he tried to tell us that there was old tape on the slide and it won’t be covered. He said someone else would look at it. Then we saw the claim in the app and the next day it was closed. No one called us and we have not been able to get a hold of the adjuster at all. I have called the supervisor and no answer. Nothing! Stay away from this shady ** company! Old man at RV place told me to only use Geico and that Progressive is the worst company and never pays out! Now we know!

While coming home from San Diego, something hit our RV, and when I called to report our claim, it took over 21 days for someone to call back and inspect the damage to my RV. It took them another 12 days to tell me they are going to deny the claim. Once the adjuster called, he said that my claim would probably be rejected by the picture I submitted. I had a 2007 Dutchman Class C RV that was hit by a piece of wood, and at impact, the wood ripped off a portion of the fiberglass. Progressive denied the claim saying it came off due to the dilapidation of the glue not adhering to the fiberglass.

I put a claim into Progressive RV ins. (I bought it thru FMCA, I have had nothing but good experience with FMCA up until this). They took forever, over a month to come out and see the issue. Once they did come out the adjustor quickly told me it was denied. I asked about appeal and he snapped at me, was extremely rude and short. Said, "This is not like Homeowners insurance and that you people all say the same thing..." whatever that means. I guess we are all stupid other than him. He was rude and condescending the whole conversation, which since I was in my car my wife heard as well. Clearly from the beginning his mind was made up to deny the claim.

I purchased RV insurance from Progressive on December 19, 2020 on the recommendation of Campingworld. On the date of purchase I paid $309.88. I was told by the agent at the time of the purchase that I could cancel the policy at any time without penalty. A few days after buying this policy, I found better coverage through another carrier for less than 60% of Progressive's rate. I cancelled Progressive on January 4, 16 days into the term of the policy. On January 6, I received email confirmation of cancellation with an invoice for another $218. Alarmed that I would be paying more than $500 for 16 days of insurance, I phoned Progressive and was told they were entitled to 90% of the prorated term amount and 10% of the next term amount. This is nothing short of fraud. BEWARE OF PROGRESSIVE.

On September 16, 2020, we lost our RV in hurricane Sally. I reported it right away, only to hear back from them a week later to be told they were not sending adjusters out due to 35COVID-19. They were only accepting photos, so we sent 35 to only to get a call stating the female caller could only see a few damages. I demanded we had an adjuster come out, as well as paid for one ourselves. This process took another 2 weeks, in the meantime, we are paying for a motel. At the time I took the policy out we were not given any options for emergency stays such as this.

They sold us full coverage on a recreational vehicle. We had water damage and an adjuster came out. He said most of the time claims are denied on RVs. Well he was right. It was denied. They should have told me 3 years ago when they were taking my premiums!! Tried half dozen times to contact my assigned claims representative. She never returned our calls. We have since cancelled with Progressive.

Called last week, filed a claim on wet TV, no air from storm. Leaving on vacation in 2 weeks. I had to call them today to get someone to get something going because they were supposed to call me. Then they said they will get some adjuster to get with me, they don't know when? Really.

What a p.o.s company. They do anything to deny your claim. To delay it they have a guideline of tactics they use to the t. Look it up on the web scumbag business tactics!!!! My new motorcycle got stolen and even with a police report they denied me, called me a liar and that the police paperwork looked fake!!!

I have never had an issue with insurance providers before Progressive. They are shockingly deceitful and ridiculous. I had a claim that they admitted was covered under my policy, but would not take care of the damage. I had wind damage to my trailer, which allowed water to enter the trailer, causing thousands of dollars of damage. A vent was blown off, they covered the vent ($300), but not the resulting water damage, how does that even make sense? And trying to fight it is an endless struggle to chase it up the stonewalling chain of command. I finally gave up, which I'm sure is their strategy. Save yourself the headache, and go with a more reputable firm. NEVER AGAIN.

I bought an older Class A 5 years ago. Last year I had listed it with a consignment facility in Nevada as I was moving to Oregon. After 8 months they were unable to sell it so I went and brought it to Oregon. I noticed a large crack in the upper corner of the windshield and right after getting it here there were several large rain storms and I was unable to get the cover on. I contacted Progressive to file a windshield claim. Initially I was told, "No problem. Safe auto with the out to do it," however when I mention there was some water damage inside due to this rain they said, "Oh no. You need to now highly different claim."

I've had Progressive on our RVs for over 15 years. Today we were in AZ and it had snowed a couple of inches. Driving the car on to the tow dolly I put the brake on and because of the snow it slide off of it. This left the frame sitting on the tow dolly. My husband had spent over an hour in the cold trying to figure it out. I decided to call Progressive. After going through all of the prompts Jordan was on the phone, told to use my cell phone number as my claim number. He put me on hold and the call was disconnected and he didn't call back even though the claim number was my cell. Called again and went through the prompts, a live person came on and said I needed to speak to roadside assistant, really I didn't know that. She gave me the number to call in case we are disconnected.

We used Progressive to insure our motorhome. Every year, the premium went up even though we had never filed a claim. When the renewal came up in Nov., they had increased the premium again. I called to find out why and they just said, "That's just the price to insure your RV if it has to be replaced." Then the rep started asking where we kept the RV and I told them it was stored in a gated and locked facility with an on-site resident manager, which is where we have stored it since we bought it in 2014. They asked the zip code. Then told me it was a risky area. When I hung up the phone, Progressive sent me an email informing me they were increasing the premium an additional $246.00! We insured our RV with another company and dropped Progressive. Terrible way to do business. Don't use them EVER. There are plenty of better choices out there.

I purchase insurance for my RV. Something flew off a truck while traveling on the highway and hit my RV. I ran whatever it was over put a claim in because it caused a blowout damage my tanks and Progressive claims it was an accident and raise my premium. Not even one time free accident forgiveness but it was not an accident. Something flew in front of me and hit my tire. You cannot avoid 54 ft long RV towing a car doing 62 miles an hour on the highway. It's hard to avoid when something flies in front of you so I get punished. I do not recommend this insurance company. I will be canceling and never in my lifetime use Progressive again. They come up and find all these little hidden clauses to protect their self.

My 2017 insurance rate for my RV was $1850.00. For 2019 they raised my premium to $2,800. No tickets, no crashes, no bad driving problems at all. What a company. They sucker you in and then hit you below the belt, for our second year.

I have a RV and switched my insurance to Progressive. After 8 months of talking with there agents and finding problems with them, I started to look for other insurance companies. I found a insurance company with lower prices and better coverage. We canceled Progressive and went with another insurance carrier this was on August 14, 2018. We had made a payment to Progressive on July 20, 2018 to cover us until August 20, 2018. We were sent a bill from Progressive of $63.87. After making monthly payments of $141.34 the agent said we did not make payments for the month, but for the previous month.

Beware RV owners. I purchased a class A diesel pusher 6 yrs ago that had repairs done to the roof. I was satisfied with the work and had no problems. I just put in a claim for a windstorm that blew a tree branch onto the roof. It damaged some cover, ripped a hole in the outer rubber layer, wind got under and tore my roof apart. Then it rained and leaked onto my dash and caused more damage. Progressive had its adjuster conclude that because of past damage they weren’t going to do anything further. This was not caused by past damage. I haven’t had any problems with auto insurance with them, but for RV insurance I think they should get out of the business.

Progressive doubled my RV rate when I moved to Texas then raised it by 100 dollars this year. They said it was because we had some storms. REALLY??? My RV sits in my backyard and doesn’t even move. I’m sure they’ll find a reason to raise it another hundred next year. Progressive sucks. Can’t wait to be rid of them.

This is by far the nastiest insurance company I've ever dealt with. They will fight your claims and do everything not to pay. We've been lied to by the adjusters, management will avoid you and never respond. Good guy takes the case over and lied to again and again. Our RV was damaged in a tropical storm and after the shop gave quotes for repairs Progressive did everything to try and disprove the shops estimate and knowledge of repairs. Guess progressive claims reps do repairs on the side, not.

I insured through USAA/Progressive RV. Bought a 2016 Forest River Sunseeker in October 2017. Progressive wrote the policy for 12 months through Oct. 2018. On Dec. 19 I received a notice of cancellation effective January 9 with the reason being "2016 Forest River Sunseeker has an unacceptable body style. If questions, contact customer service." I contacted customer service and spoke to 6 representatives none of which were able to explain the meaning of 'unacceptable body style'. I spent one full hour on the phone with a supervisor who try as he might, was unable to get information to answer my question. Underwriting department was shut down for the day and he would not be able to provide any further info until January 8. However, he provided me with a list of other RV insurance companies I can call. Seriously??? DO NOT DEAL WITH PROGRESSIVE. EVEN IF THE RATE IS LOWER, YOU'LL REGRET IT.

We bought a used RV in June and took it on vacation in July. We hit a really bad windstorm on the way (during the night), which caused the front part of our side to pull back from the wood siding. From what we have heard after, it was a very common area of road for things like this to occur. The wind was so bad, we had to drive really slowly until we got through the area and pull into a gas station to do temporary repairs. We contacted Progressive within the week and filed a claim. We took it in to have it looked at and pictures taken by a claims adjuster. There was also a written report done at that time. Our claim was then denied by Progressive because they said that the wood appeared rotten underneath according to the picture they saw, which then caused the siding to pull away. They also claimed that the roof wasn't properly sealed on the opposite side of the RV from the damage.

My RV is over 10 years old and I live in it full time. Guess what?! I called my insurance agent and asked why my bill has such a huge increase and found out that Progressive did increase my insurance by $200.00. Why is it legal for insurance companies to rip off customers? I am very upset with the Wayne Riddle insurance in Deer Park.

It's taken over a month to get our claim determination, and we did all the work, including sending photographs and initiating calls. We still don't have the written answer. They never did send us a policy, though it's downloadable (did I know that then?), and we got hung on a stupid exclusion, which, even had I read the policy through would never have made a dent. Ok, that's my fault - but why did it take over a month to tell us we weren't covered? I think they owe us for our time.

This is the third rv I have had insured with Progressive, never had a claim until now. Basically a water line broke on a trip, by the time it was noticed the rv was flooded. Insurance co said it was "conditionally denied". They want me to remove everything, take it to a dealer 2 to 4 mo. And then they will decide! I have a full timers policy. Dealer said it's totaled and don't do it. They have seen it before and ins. Co. Will wangle out of repair. I am 70 yrs old and handicapped... Thanks Float.

We purchased a camper in March 2017 and got insurance on site thru Progressive. The Progressive agent collected all the required information to automatically debit the monthly premium from our checking account. One month later started receiving phone calls and e-mails stating there was an issue with our account. Had to resubmit EVERYTHING to include banking information and verify authorization to auto pay. Now it is May and again receiving e-mails and phone calls - problem with account - they want me to resubmit everything again. After contacting their customer service I told them I was finding another insurance company. Will never willingly do business with this company again.

I only contacted Progressive once in order to set up the new insurance policy. They were very pleasant and helpful and were able to get me a great price with the coverage I needed. I was happy to be able to get the coverage I wanted for my RV at a reasonable price. I had checked a couple other companies that had higher prices, but chose Progressive for both auto and RV insurance and got a great deal. I got ample coverage to cover current replacement costs for the RV and that I could afford at the time. Each year, the annual premium goes down automatically.

A storm hit and a large tree fell on our RV causing a considerable amount of damage. Within a week we had the RV in the shop with a check from Progressive to pay for the damage. The people from Progressive were very helpful, professional, and kind. Anytime an issue would arise, especially during our RV experience, I was and am very satisfied with the way I am able to always get a straight answer. There are a large variety of policy options starting with the smallest bit of coverage, to keep others (and myself) protected, at an affordable price if. There are better policy offers, depending on what you're willing to pay. I was very happy with the coverage we had on the RV. It was enough to get our RV repaired and up on the road, but at a low monthly cost.

Easy to file, simple and clear. I didn't have any problems with filing a claim. They took care of everything. Customer service was very helpful, easy going, intelligent. They were very knowledgeable, made me feel like I am important. And I felt that they care. Great policy options. I choose a policy that fits my needs and wants. They have many different policies. Was easy to understand. Policies are clear. And they explain it to you if you ask.

Claims processing is very easy and it does not take very long at all. They come out and check the issue and within just a couple days it is finished. Customer service is great. They are very helpful. They dont put you on hold and leave you there. They are very good at their job. They help you with the issue and answer any and all questions you have.

Progressive is a great insurance company that puts their customers needs first before anything. They care about their clients and their situations. I would recommend them to anyone looking for insurance for any vehicle.

I had an accident with no problems from claiming. They did exactly what was promised. I had no unusual issues. I would continue working with Progressive in the future without fear of possible problems. I appreciated the professionalism of the company. The representative really helped to calm my fears. I received fast, accurate, and a very punctual response. I truly appreciated the help I received. I like that I am able to pick what insurance parts of the policy that I wanted and wasn't pushed into purchasing parts of a policy I didn't really need to use. I felt completely safe that I was sufficiently covered. I really liked having that peace of mind in place.