LTC Consumer

LTC Consumer Reviews

LTC Consumer Reviews
4.0(260)

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About LTC Consumer Reviews

LTC Consumer is an independent website that provides consumers with information and resources on long-term care. LTC Consumer has long-term care insurance specialists on staff and is dedicated to helping you compare prices and find a long-term care program that fits your needs. Visit the LTC Consumer website for more information on the benefits of long-term care insurance!

Pros & Cons

Pros

  • Certified long-term care specialists
  • Get a quick quote online
  • Free resources and information

Cons

  • Not a long-term care provider

Bottom Line

LTC Consumer provides consumers with resources on long-term care plans, including pricing and features. The company’s insurance specialists help you compare plans and find one that fits your needs.

What does LTC Consumer do?

LTC Consumer believes it’s vital for individuals to have the freedom to research their long-term care options, which is why the company provides clear resources and information on the benefits of long-term care plans on its website.

Long-term care plans function like an insurance policy, so it’s essential to consider multiple providers before purchasing one. LTC Consumer strives to provide consumers with the information they need to compare insurance policies. If you’re not sure what to look for in a long-term care plan, you can speak with LTC Consumer’s staff of certified long-term care specialists. They help you compare providers and decide what specific features you need.

Long-term care insurance covers a wide variety of treatments and aid-giving options, including home health care, adult care assistance and help with cognitive impairments, including Alzheimer’s disease or dementia. Long-term care insurance helps people who struggle with daily activities, including:

  • Bathing
  • Eating
  • Dressing
  • Using the toilet
  • Continence
  • Transferring

How LTC Consumer helps you choose the right plan

LTC Consumer helps you select the right long-term care plan by narrowing the options based on your specific needs. When it comes to long-term care, the right plan for you is one that fits your requirements.

Different long-term care plans cover the following services and facilities:

  • Home health care
  • Respite care
  • Hospice care
  • In-home personal care
  • Adult daycare centers
  • Assisted living facilities
  • Nursing homes
  • Memory care facilities

Work with one of LTC’s insurance specialists to discover what kind of coverage best suits you. Speak with an LTC Consumer Specialist to find out if you qualify for discounts. You might be eligible for discounts based on the following factors:

  • Good health
  • Marital or domestic partner status
  • Valued client/multiple-party discounts
  • Multiple family members applying with the same carrier
  • Group rates available through your employer

Is LTC Consumer worth it?

LTC Consumer is an independent website that provides consumers with resources and information on long term care plans. If you’re searching for advice on purchasing long-term care insurance and need professional assistance, LTC Consumer's team of experts helps you find the right fit.

LTC Consumer Reviews

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Page 1 Reviews 0 - 10
Customer ServiceCoverageStaff

Reviewed Aug. 2, 2023

I was working with Dan ** on possible LTC insurance. I reached out to my financial advisor who has been my advisor for a very long time, so she knows all of my current investments. She told me that she didn't think LTC insurance was a good fit for us. I reached back out to Dan **, and I told him about the conversation that I had with my advisor. I thanked him for him for working with me and providing all the info. He had a horrible response back to me in just a few minutes. I'm going to quote everything he said. He said "Whatever Gordy...sure would like to see where you're getting that kind of return...". I had told him that my investments were getting 17% interest, and I had documentation on it for a loan. I contacted the Executive Director of LTC Consumer, and I left him an urgent message. He still has not returned my call. This is not a business that you want to work with!!! I will never reach out to them in the future, and I hope this review helps others.

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LTC Consumer
Response from LTC Consumer

Gordon, thank you for bringing this to our attention. We communicated your feedback to Dan - and he apologized and acknowledged that he should not have responded to you in this manner. This is not how we do business and does not reflect our principles. Our Executive Director is out of the office for the next two weeks but is happy to give you a call upon his return to discuss this further.

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    Contract & TermsCoverageStaff

    Reviewed Dec. 16, 2021

    LTC insurance application was very formidable for me because I did not have full understanding of the terms or the process—-it is like no other type of insurance and can be quite costly. I looked at so many plans and spoke with a number of agents but finally contacted the individual who was able to guide me through all the information in a very organized fashion and was efficient and patient through all my questions. What I originally interpreted as an impossible goal was finished in about a week or less with her guidance and I feel confident about the decisions made at last!

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    LTC Consumer
    Response from LTC Consumer

    Thank you for such a glowing review. Samantha is a gem, and a valuable resource in your retirement planning. Congrats on your new coverage!

    Verified purchase
    Staff

    Reviewed Dec. 6, 2021

    I have had nothing but an A++ experience with Kathy. She always takes the time to more than adequately research what is available for my needs. Her knowledge of the plans is amazing and she is able to explain it in a way that is easily understood by a "layperson." I am very glad she is my rep!

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    LTC Consumer
    Response from LTC Consumer

    Wow, what a fantastic review, thank you! Education and a consistent resource are two of our primary goals at LTC Consumer. Congrats on the decision to protect your future and your family.

    Verified purchase
    CoverageStaff

    Reviewed Dec. 6, 2021

    Cathy ** took the time to explain long term healthcare coverage in detail and answered our questions in a follow up meeting. She completed the application for us with no problems and told us what to expect for next steps.

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    LTC Consumer
    Response from LTC Consumer

    Cathy is such a valuable resource to have at your side on the long term care insurance journey. Congrats on your new coverage and peace of mind!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 25, 2021

    Mr. Richard ** did a wonderful job in explaining everything to me. He had patience with me, I had a lot of questions and he answer everyone of my questions. I were late getting on zoom and he were there waiting.

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    LTC Consumer
    Response from LTC Consumer

    We're so happy Rich helped you purchase such important coverage and protect your retirement.

    Verified purchase

    Reviewed Nov. 23, 2021

    Samantha was very knowledgeable, able to find a plan that worked for us, and was able to work within our timeframes as well as gently remind us when we forgot to do something. We would highly recommend her services to anyone.

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    LTC Consumer
    Response from LTC Consumer

    Thank you for the recommendation! Sam is a genuine professional, and we're so glad she could help your family.

    Verified purchase
    Staff

    Reviewed Nov. 19, 2021

    Cathy ** was amazing!!! She patiently answered ALL of my questions regarding the new long term home care plan & made it easy for me to understand the “insurance language “.... Wonderful & very professional, personable & kind.

    Sincerely,

    Tim

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    LTC Consumer
    Response from LTC Consumer

    Congrats on your new coverage! So glad you had a great experience with Cathy, thank you for the kind words.

    Verified purchase
    Staff

    Reviewed Nov. 17, 2021

    Lucy ** was very informative, patient and friendly. She did a great job of explaining all of our options, answering all our questions and providing recommendations for our consideration. She was very accommodating to our schedules and a pleasure to work with.

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    LTC Consumer
    Response from LTC Consumer

    We're so happy to hear you had a fantastic experience with Lucy. She is an LTC specialist with heart, and works tirelessly for her clients. Congrats on protecting your retirement and your family's future!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2021

    Dan found a couple of different plans for me when I was contemplating long term care insurance. He was knowledgeable and kept in contact with me even though I was taking my time studying and deciding which way I wanted to go.

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    LTC Consumer
    Response from LTC Consumer

    Thank you for pointing out Dan's patience and knowledge. Our goal at LTC Consumer is to educate and inform, not push and pester. Congrats on your new coverage!

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 10, 2021

    We were in a time crunch getting LTC coverage in place in Washington. Samantha did an amazing job of quickly helping us sort through options, choose what was best for us, and get all the paperwork in on time. Her follow-through was excellent and she communicated often and well through the entire process.

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    LTC Consumer
    Response from LTC Consumer

    Thank you for that amazing feedback! And congrats on getting your coverage placed in time.

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    LTC Consumer Company Information

    Company Name:
    LTC Consumer
    Website:
    ltcconsumer.com