LTC Consumer

My husband and I both agree that Cathy ** would receive an Excellent on everything! She was SO knowledgeable and was very careful to present all scenarios. The software she used was very impressive and we were EASILY able to plug in different variables to configure just the right solution for us. We have looked at taking out long term care insurance several times over the years and it never felt right. This decision with Cathy and LTC Consumer was a no brainer. I LOVE when people are good at their job, and Cathy was EXCELLENT!

I appreciated the process with Jonathan. From the initial setting up of the meeting; to the weekly reminder of the meeting; the process of logging in for the meeting - seamless. The introduction of how we would move through the meeting was very helpful. I was then able to wait on all my initial questions because I knew they would be answered as we moved through the meeting. Jonathan took his time to explain each step and allow me to ask questions or voice concerns.

I was concerned that I didn't have longer-term care insurance. My therapist told me about how her policy is also like life insurance if she doesn't use it. I thought that was a really good investment. However, the interview was a little confusing. The customer service lady asked questions. I had to say that I was gonna tell the truth and then she said that this part of the interview is over. Then, she started asking me more delicate questions. I answered them truthfully as they could always look at my medical records. I got a letter from the company and they said that was why they turned me down. The lady was very professional. It was just something that I was uncomfortable with.

LTC’s price was appropriate. It was a lot better than I expected it to be. The enrolment process was easy although it's always uncomfortable for me to talk to someone I don’t know with personal information like putting my social security number in a document. I keep a pretty close tab on my paperwork, so I would notice if there was something wonky.

Updated on 06/03/2020: I am very grateful for the assistance of the agent that I worked with, very professional, knowledgeable and kind. Due to a long standing health condition I did not qualify for the first plan I applied for. The agent I worked with was pivotal in finding a plan that I did qualify for and I am grateful to now have long term care coverage in place. I am sure I would not have successfully navigated through the search for a plan that I would qualify for on my own.

Jeff ** was amazing to work with. I believe him to be honest and sincere which I greatly appreciated. He made me feel comfortable with the decision I was making and never seemed intrusive or pushy. I truly felt he cared and wanted to help me to make the best decision based on my needs and financial capability. I am completely satisfied with my decision and that is all due to Jeff's integrity, honesty and caring nature.

Jeff ** was very knowledgeable and personable. He went above and beyond to help us understand everything, never hesitating to take as much time as needed. We feel he had our best interests in mind, and he guided us to a policy and company best meeting our needs. He never pressured us, and he always answered our questions with integrity. It was clear he wanted us to be comfortable with whatever we decided. He only wanted what was best for us. We would not hesitate to recommend Jeff.

My Agent Dan ** was very informative and helpful. He explained things very well and outlined the best options for my situation. He gave me time to think things over and was not pressuring in any way for me to make an immediate decision. I like that Dan was understanding and asked questions that pertained to my situation to help me make a better decision on the insurance that I would like or need. (Both on price and coverage)

Richard was very knowledgeable and treated us with respect. He was very patience with meeting our desires and needs. Timely input and easy to work with. Made the process simple and understandable. Helped tremendously!

Jeff was great in every aspect. He guided us through everything and made sure we understood all the information. He was very thorough and we felt confident that he directed us to the best program that fit our situation. I would definitely recommend he to my friends and family. Thank you Jeff.

Millie ** was extremely helpful and knowledgeable. She took time to explain and answer my questions. Her presentation was organized and informative. The materials forwarded to me were also helpful. I feel good about my decision.

Jeff was absolutely amazing to work with through the entire process of applying for Long Term Care insurance. He is extremely knowledgeable and a pleasure to work with. He was able to answer all of our questions and provided us with all options for selecting the policy that meets our needs. I would definitely recommend him, and as a matter of fact, I have already provided my sister-in-law with his contact information.

Rich was very helpful guiding us through the application for our long term care insurance policy. He was very patient and answered all of our questions. He was also very knowledgeable about the product.

Our experience dealing with Lisa ** to procure recovery insurance has been wonderful. Lisa knows her products and is excellent at answering questions and providing additional options when needed. We would recommend Lisa to others and will consider her if we have additional needs.

I first spoke with Richard about LTC about a year and 1/2 ago after contacting Zander Insurance thru Dave Ramsey. He explained the details of a LTC policy and answered all my questions. I wasn't ready to purchase at that time but appreciated his monthly emails reminding me he was there to answer any questions. I contacted him again this week and completed the application process today.

I have been very pleased with my experience and the service I received from Lisa **. She was very thorough, patient with my questions and request for clarity, and researched to make sure I would qualify. I appreciated her input and suggestions, yet she made it clear it was my decision. I would happily utilize her help again and would recommend her to others I hear may be looking into LTC insurance.

Lisa did an excellent job helping us sign up for long term care insurance. She was very helpful in answering our questions and was quick to respond back to us as needed. She regularly checked in with us as we went through the process of applying, waiting for approval and finalizing the policy agreement. I would highly recommend her.

It was a pleasure working with Lisa. She educated me and patiently walked me through the LTC process. She listened to my concerns and provided several options bearing in mind what my financial objectives were. I would gladly recommend Lisa to my friends and relatives without any equivocation.

My wife and I had a great experience exploring our options for long term care insurance. Sarae expertly guided us through the whole process answering all our questions and concerns. We now feel that our new policy will be a good fit us.

I submitted a request for long term care insurance on the Zander website. I received a prompt response from an agent, Rich **. He thoroughly explained my insurance options, was clear and concise in his explanations, and I was able to select the best product for my needs. He was extremely knowledgeable and able to answer all my questions giving me confidence I made the right choice. Thanks Rich and Zander Insurance!

Representative was very patient, and helpful. She helped me to thoroughly understand all aspects of the long term insurance. Representative was very helpful, and knowledgeable in answering any questions that I had. I would most definitely recommend her to others!

Rich was very helpful and thorough in providing the LTC insurance I was looking for. If I have any further need for insurance, I would have no problem in seeking out his services again! He was very prompt with everything he assisted me with.

Personally- I enjoyed the entire work flow. I found Cathy via Policygenius and couldn’t be happier to finalize. Professionally- I’m happy to recommend and collab together with Cathy given I deliberately do not provide/sell LTC directly.

Lisa ** took care of my wife and I when shopping for long term care insurance. She was extremely professional, knowledgeable, and organized and helped us navigate the process. We would recommend her to anyone interested in obtaining long term care insurance.

Nothing but the highest praise for Millie ** during the entire application process. She was thorough, clear in her explanations, prompt to return phone calls and emails, and always ensured that I knew the next steps and when those steps would occur. For a decision as complex and important as LTC insurance, Millie made it simple and easy. I talked with three other brokers during my evaluation of LTC -- but purchased through Millie because of her helpfulness, advice, and overall great rapport.

In general, Lisa was very good in terms of reaching out and supporting us. Two areas to improve - 1. Lisa was really busy the day we had our appt and probably would have been better to do the appt. another day, 2. Identify ways for the participants to fill out the forms at their convenience and then review with salesperson.

Lisa was a pleasure to work with! She made us feel very comfortable, and no question was too silly. She took time and helped guide us through all of the options. She educated us, which is a must for me! Thanks Lisa!

My husband and I were totally in the dark when it comes to LTC planning and somewhat nervous as we have seen what our parents went through balancing their finances and health issues and we live on a limited income. Cathy did a great job of guiding us, no pressure; and letting us work through the options and what would work for us and our budget. We had lots of questions but she was so patient and informative. Thanks so much for all your support and assistance!

Working with Millie ** was an absolute pleasure. She was friendly, knowledgeable and professional through the entire process. We went through the company and plan options and decided on what we felt was best for my family. Millie's experience and input were invaluable.

I was referred to Jeff through the Dave Ramsey website and Zander Insurance. I choose this route instead of trying to find someone here because I know when they are affiliated with Dave they are required to have a heart of a teacher. Jeff did not disappoint, he was very through and made sure I understood all the options. I told him I felt schooled not sold. I felt very comfortable talking with him even though we were talking remotely. I will definitely recommend Jeff if I come across people that need insurance.