LTC Consumer

My husband and I both agree that Cathy ** would receive an Excellent on everything! She was SO knowledgeable and was very careful to present all scenarios. The software she used was very impressive and we were EASILY able to plug in different variables to configure just the right solution for us. We have looked at taking out long term care insurance several times over the years and it never felt right. This decision with Cathy and LTC Consumer was a no brainer. I LOVE when people are good at their job, and Cathy was EXCELLENT!

I appreciated the process with Jonathan. From the initial setting up of the meeting; to the weekly reminder of the meeting; the process of logging in for the meeting - seamless. The introduction of how we would move through the meeting was very helpful. I was then able to wait on all my initial questions because I knew they would be answered as we moved through the meeting. Jonathan took his time to explain each step and allow me to ask questions or voice concerns.

I was concerned that I didn't have longer-term care insurance. My therapist told me about how her policy is also like life insurance if she doesn't use it. I thought that was a really good investment. However, the interview was a little confusing. The customer service lady asked questions. I had to say that I was gonna tell the truth and then she said that this part of the interview is over. Then, she started asking me more delicate questions. I answered them truthfully as they could always look at my medical records. I got a letter from the company and they said that was why they turned me down. The lady was very professional. It was just something that I was uncomfortable with.

LTC’s price was appropriate. It was a lot better than I expected it to be. The enrolment process was easy although it's always uncomfortable for me to talk to someone I don’t know with personal information like putting my social security number in a document. I keep a pretty close tab on my paperwork, so I would notice if there was something wonky.

Updated on 06/03/2020: I am very grateful for the assistance of the agent that I worked with, very professional, knowledgeable and kind. Due to a long standing health condition I did not qualify for the first plan I applied for. The agent I worked with was pivotal in finding a plan that I did qualify for and I am grateful to now have long term care coverage in place. I am sure I would not have successfully navigated through the search for a plan that I would qualify for on my own.

Working with Millie ** was an absolute pleasure. She was friendly, knowledgeable and professional through the entire process. We went through the company and plan options and decided on what we felt was best for my family. Millie's experience and input were invaluable.

I was referred to Jeff through the Dave Ramsey website and Zander Insurance. I choose this route instead of trying to find someone here because I know when they are affiliated with Dave they are required to have a heart of a teacher. Jeff did not disappoint, he was very through and made sure I understood all the options. I told him I felt schooled not sold. I felt very comfortable talking with him even though we were talking remotely. I will definitely recommend Jeff if I come across people that need insurance.

Long term care insurance offered by Lisa ** (Mutual of Omaha). Lisa is excellent, she is fun to deal with and got through all the questions (of which there are many) in good timing. Lee and I would highly rate Lisa and recommend her.

Our LTC Consumer representative, Bill **, was courteous, friendly and professional in interactions with us. He answered all of our questions and was patient with my husband and me as we had delays due to technical difficulties. He explained LTC options available to us and was prompt to all of our virtual appointments. All of this was very important to us as we make the huge and important decision to purchase LTC insurance.

Appreciate Millie's vast knowledge in the LTC arena. Millie was able to answer our questions and concerns throughout the process of getting approval from Mutual of Omaha Insurance Company. Thanks Millie for your dedication to assist others.

Lisa was extremely helpful and patient with my questions. She was not pushy but was helpful in letting me know pros and cons of my options. She seemed very informed of what was available. I would recommend her if you are looking for insurance.

Lisa ** has been patient and most helpful in guiding me through the selection process for obtaining long term care. She explained the different choices and recommended a policy that fit my needs. She does not merely sell a product, but finds the proper type of care at an affordable price. I highly recommend her to others needing help with long term care insurance.

My wife and I were shopping for LTC and Jeff provided an exceptional overview of the various products and how they were structured for inflation. Jeff had proven experience in this industry and was more than able to answer our numerous questions. We spent a couple of briefing sessions together on Zoom and decided to move forward with an application. I found LTC insurance to be fairly complex and Jeff made it easy to understand.

I just completed an application for LTC insurance with Richard **. This was the result of a couple of Zoom meetings where Rich provided me with an overview of this type insurance and all the options available to me. He helped me understand the ins and outs of LTC insurance, which is quite complicated. I felt prepared to make an educated decision after talking with Rich. I also felt comfortable that he was being transparent with me and had a genuine concern to see that I chose the insurance best for my situation. I plan to recommend Richard to friends and family and I don't do that lightly.

Millie ** did a great job explaining the long-term care insurance itself. She provided a quote while we were on the phone with her. We were able to complete the application in our next meeting and everything flowed very smoothly.

Jonathan ** has helped us with an important life decision to secure long term care insurance. From the first phone call, he has been 100% amazing. His knowledge and guidance are exactly what we needed and because of that, we made our decision. Every company needs a Jonathan **!

She serves me as I was family and attended to my every need. She was a professional, kind, friendly and knowledgeable about her craft. She asked me the questions about that pertaining to answering the questions that were needed. Her friendliness and understanding is what everyone in her position needs to be.

Thanks.

My overall experience with Catherine **, LTC Conusmer Specialist, couldn’t have been any better. She walked me through all aspects of LTC plus a deep dive into the options focusing on my particular needs as the priority. She was thorough, extremely knowledgeable and was able to answer all my questions with a continual open line of communication.

Cathy ** was amazing and took us through every step of the process explaining in detail the various aspects. Was a very pleasant experience. She communicated well and responded quickly to any questions/concerns that we had.

We are very pleased with the service we have received from Richard as we have explored the possibility of long term care insurance. He does his job in a very professional manner. He is personable, knowledgeable, communicates well and provided us with the necessary information to make an informed decision. We appreciate his service to us.

True professional. Jeff has been such a great help guiding us through this process. His kind spirit comes through. We have full confidence Jeff will give us the best chance to be successful. Although only speaking a handful of times on the phone I consider him a friend.

My experience with Jeff could not have been more positive. He is incredibly knowledgeable and answered question after question. To summarize, it's like someone you've known for a long time that you instantly trust and like and as you move through the process of helping each family or individual figure out the puzzle with their unique set of circumstances. I couldn't be more appreciative!

Terrific experience working with Jonathan **. I was presented with a wide range of options, and we narrowed them down to one that I feel gives me exactly what I was looking for. Jonathan was very patient as this was a rather long decision process for me.

Jeff ** has been EXCELLENT to work with!! He is very knowledgeable, supportive, patient, comprehensive. He is very accommodating with his time. He goes way beyond with his efforts consistently. I trust him and his judgements very much!! I would not want to work with anybody else. I hope to work with him more over time.

Jonathan ** did an excellent job explaining all of our long term care options. He was extremely thorough, knowledgeable and transparent and we would recommend his services to everyone looking to purchase long term care insurance.

I would highly recommend Jeff ** at LTC Consumer. Jeff did an excellent job helping me with my long-term care insurance planning needs and with completing my long-term care insurance policy. Jeff is very knowledgeable and very caring to ensure his customer needs are met with high customer service. Thanks Jeff.

Rich was very helpful in answering all our questions concerning LTC insurance. He was very knowledgable about the product and made it an easy decision to continue with his recommendations. He was very professional and did not pressure us to make the sale.

Jonathan ** made the LTC planning and application process painless. My experience included rapid replies to inquiries, patience and understanding to provide me with all the necessary information to make educated decisions, and a few laughs to soften the process.

Cathy was extremely knowledgeable and helpful. She followed up on everything that I asked and never pressured me or my husband. I felt as though she really had our best interest in mind. I have referred her to my sister and will continue to refer her.

Jeff ** is the ultimate professional. He's personable, knows his product, and stayed on top of the process even when I dragged my feet. I will definitely call him to insure other family members. I'm recommending Jeff to others.