LTC Consumer Reviews

I was working with Dan ** on possible LTC insurance. I reached out to my financial advisor who has been my advisor for a very long time, so she knows all of my current investments. She told me that she didn't think LTC insurance was a good fit for us. I reached back out to Dan **, and I told him about the conversation that I had with my advisor. I thanked him for him for working with me and providing all the info. He had a horrible response back to me in just a few minutes. I'm going to quote everything he said. He said "Whatever Gordy...sure would like to see where you're getting that kind of return...". I had told him that my investments were getting 17% interest, and I had documentation on it for a loan. I contacted the Executive Director of LTC Consumer, and I left him an urgent message. He still has not returned my call. This is not a business that you want to work with!!! I will never reach out to them in the future, and I hope this review helps others.

LTC insurance application was very formidable for me because I did not have full understanding of the terms or the process—-it is like no other type of insurance and can be quite costly. I looked at so many plans and spoke with a number of agents but finally contacted the individual who was able to guide me through all the information in a very organized fashion and was efficient and patient through all my questions. What I originally interpreted as an impossible goal was finished in about a week or less with her guidance and I feel confident about the decisions made at last!

I have had nothing but an A++ experience with Kathy. She always takes the time to more than adequately research what is available for my needs. Her knowledge of the plans is amazing and she is able to explain it in a way that is easily understood by a "layperson." I am very glad she is my rep!

Cathy ** took the time to explain long term healthcare coverage in detail and answered our questions in a follow up meeting. She completed the application for us with no problems and told us what to expect for next steps.

Mr. Richard ** did a wonderful job in explaining everything to me. He had patience with me, I had a lot of questions and he answer everyone of my questions. I were late getting on zoom and he were there waiting.

Samantha was very knowledgeable, able to find a plan that worked for us, and was able to work within our timeframes as well as gently remind us when we forgot to do something. We would highly recommend her services to anyone.

Cathy ** was amazing!!! She patiently answered ALL of my questions regarding the new long term home care plan & made it easy for me to understand the “insurance language “.... Wonderful & very professional, personable & kind.

Lucy ** was very informative, patient and friendly. She did a great job of explaining all of our options, answering all our questions and providing recommendations for our consideration. She was very accommodating to our schedules and a pleasure to work with.

Dan found a couple of different plans for me when I was contemplating long term care insurance. He was knowledgeable and kept in contact with me even though I was taking my time studying and deciding which way I wanted to go.

We were in a time crunch getting LTC coverage in place in Washington. Samantha did an amazing job of quickly helping us sort through options, choose what was best for us, and get all the paperwork in on time. Her follow-through was excellent and she communicated often and well through the entire process.