LTC Consumer Reviews

LTC and Richard have been excellent. He did a good job of explaining all options and taking us step-by-step through the process of getting Long Term Care insurance. At every step he answered all of our questions and gave us insight so we could make decisions. Richard was a great addition to our retirement planning team.

I was a skeptic going into this process, but my experience was awesome and concluded with my total satisfaction in a great product. I had not used an insurance broker prior to this encounter and I had a lot of questions about short and long term care products offered by various insurers. I mean a LOT of questions. It look several weeks and many video chats, emails and phone calls, but Dan was patient, informative and compassionate. He answered every question I had and honestly did not try to push me towards a particular product. My sister, who is a geriatric nurse, reviewed all of the information with me and she also had questions.

Samantha ** with LTC Consumer recently counseled us through the consideration and purchase of Long Term Care (LTC) insurance. Samantha was fantastic at explaining how the products and options work along with patiently answering our questions and evaluating our counter proposals. She was a pleasure to work with and made what could have been a hard and confusing process simple and pleasurable. I highly recommend her for your LTC needs.

Lucy was so helpful and patient. She answered all my questions, addressed all my concerns, and illustrated my options so I could make an informed decision. She waited for me to think things over, but did not press or pressure me. Lucy also worked around my schedule for interviews and the application process. I was impressed with her knowledgeable professionalism and also felt that she cared.

Our LTC Consumer Specialist was very professional, knowledgeable, personable, and gave us a higher level of confidence while purchasing insurance with which we had no prior experience. She answered all our questions, and is committed to following the underwriting process of our application as it goes forward, and available for further consult if needed. Very pleased to be working with LTC Consumer.

I am very satisfied with the service level that was provided by Richard. He was patient and provided me with several LTC options to consider. Richard answered all of my questions and guided me through the application process for the Long Term Care policy that I chose.

I really want to have something to review before I ever talk to someone. I feel that the attitude that we have to talk before I can have something to review is antiquated. Dan was excellent but please give me something to look at so I have a clue before we talk.

We would Highly recommend this company, and hopefully you will get Sam for all your needs. She was Awesome, very professional, friendly, and patient helping us to understand everything. Big Thanks to Samantha ** who we consider a friend now :)

Great experience and extremely informative. We had a series of meetings before I knew what I wanted and the process was very flexible. I'd definitely recommend LTC Consumer if you are thinking about LTC insurance.

Richard responds very quickly to emails. He is always prepared for meetings and does his research so that he has all the information that is needed. He is very knowledgeable about long term care. He guided me through the process and answered all of my questions.