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LTC Consumer

LTC Consumer

 5.0/5 (138 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About LTC Consumer

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

LTC Consumer is an independent website that provides consumers with information and resources on long-term care. LTC Consumer has long-term care insurance specialists on staff and is dedicated to helping you compare prices and find a long-term care program that fits your needs. Visit the LTC Consumer website for more information on the benefits of long-term care insurance!

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Certified long-term care specialists
  • Get a quick quote online
  • Free resources and information

Cons

  • Not a long-term care provider

Bottom Line

LTC Consumer provides consumers with resources on long-term care plans, including pricing and features. The company’s insurance specialists help you compare plans and find one that fits your needs.

LTC Consumer Reviews

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Page 2 Reviews 5 - 35
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

Richard was very helpful with helping us pick the best LTCI for myself. His knowledge and expertise were apparent as he explained our options. He patiently went over any aspects we were not clear on and explained things to our satisfaction. Would highly recommend for anyone considering LTCI.

LTC Consumer response

Thank you for the recommendation! And good job planning for your future and protecting your retirement and loved ones.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 3, 2021

I worked with Cathy ** on going over Long Term Care Insurance and the cost, coverage and other details. Cathy was so knowledgeable and experienced with the information, it was so easy to talk to her and she was thorough in all aspects of LTC Insurance. It was a Joy to work with her as she made the whole process simple.

LTC Consumer response

Making a complicated process seem simple is Cathy's expertise! We're so pleased she was able to help out your family and assist you in your retirement planning.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 2, 2021

Jonathan ** assisted and advised us in our purchase of LTC. He was professional, knowledgeable, answered all questions and helped us make a good decision. Highly recommend Jonathan and Zander for insurance needs.

LTC Consumer response

Thanks for the recommendation! Jonathan is a fantastic resource for families and it sounds like he was able to help yours tremendously.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2021

Thank you to Millie ** for her professionalism, caring, and warmth as she presented information to me which led to the submission of the policy, "CLI Home Care Plus Indemnity Plan An Aetna Company". From our first conversation, I felt a rapport and trust with Millie. Her personality and expertise are perfect for her profession. I learned of Zander through Dave Ramsey's radio broadcasting.

LTC Consumer response

Millie genuinely cares about each of her policy holders, and we're very pleased you could see that. Congrats on your policy and protecting your future!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 29, 2021

Jeff was very helpful and the process went well. We had the opportunity to fill in most of the requested information before the second call to go through the application. The pdf form we used to fill out was a bit clunky, with various size fonts and the final appearance when printed off was strange. Other than that, Jeff was knowledgeable and helpful throughout.

LTC Consumer response

Thank you for the kind words about Jeff, and congrats on your great policy. That's unfortunate about the clunky PDF, I'll let Jeff know so he can look into it. We appreciate your review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 24, 2021

I have recently completed a Mutual of Omaha LTC application with Lisa **. This was the final step in a process which began with an extraordinarily thorough and erudite walk-through of the LTC benefits presented by Lisa via successive one-on-one Zoom sessions. The purpose of this review is to inform anyone who may be in a similar fact-finding situation as I was a few weeks ago that Lisa ** is an exemplary LTC maestra on many levels.

Lisa is a professional in every key aspect of what this term means in the customer service realm. Moreover, and I can’t emphasize this enough, she was “kind and gentle” in her communication style. In these days of so-called high-technology, rush-rush-rush human interactions, and confusing company policies it’s so refreshing to be able to receive heart-felt guidance from someone like Lisa. Lisa is good at math! Important: never, never, never take a LTC walk-through from someone who’s not competent at basic, no-need-for-a-calculator, math. Never! From start-to-finish Lisa made me feel NOT like a customer but rather a member of her nuclear family. This most truly! Lisa is a rare find in the Insurance Industry workforce. Heartfelt congratulations to the owners of LTC Consumer Company, indeed, for finding her and having her as a member of their human capital team.

LTC Consumer response

What a wonderful review of a truly fantastic LTC Insurance expert. Lisa is a gem and we're so happy she could help you achieve peace of mind and retirement protection. Thank you for the kind words.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 22, 2021

Samantha was amazing at helping me through the process of establishing LTC insurance. Our first meeting was even on a Sun afternoon because I wanted to get coverage quickly due to an upcoming mandate in WA state. She was professional, communicated very clearly each step of the process, and was very patient with all of my questions. I would not hesitate to recommended her to anybody needing LTC planning.

LTC Consumer response

What a glowing review! Samantha is fantastic, and we're very happy she could guide you on the LTC Insurance journey. Congrats on your coverage!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 21, 2021

The process was quick and easy with the help of your agent, Ms. **. I had been considering this coverage for some time to avoid any putting any financial hardships on my family when or if I am required to go into a facility at some point in time as I continue to age.

LTC Consumer response

You are smart to plan ahead and gain peace of mind. So glad Cathy a helpful guide. We appreciate your kind review.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 21, 2021

I am very happy with my work with LTC Consumer. Dan ** is my agent. He is very organized and responds in a timely manner. He is knowledgeable about LTC insurance. I always feel like he is willing to answer my questions. He moves the process along but does not pressure me to make a decision. I feel respected and that my concerns and ideas are valid. I highly recommend LTC Consumer for long term care insurance needs.

LTC Consumer response

We just love to hear all of these things! Knowledgeable, answers questions, no pressure, respected... Thank you so much for your kind words. And good job protecting your financial future!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 19, 2021

Rich was, of course, knowledgeable and helpful. It was important for us to talk with someone who could help us navigate the business and its idiosyncrasies. We had done some homework ahead of time, and we were glad to see that Rich had anticipated some of the features we were looking for and the questions we would have.

LTC Consumer response

Thank you for the wonderful review. Rich is a top guide on the LTC Insurance experience. Excited for you to have peace of mind, knowing you protected your retirement and your family. Congrats on your new policy!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 11, 2021

I had requested information and potential application for Long Term Care Insurance. Dan helped us navigate the possibilities, provided visual representation by both online screen sharing and email copies of quotes. He was prompt and had great attention and follow through. Dan's professional nature and good advice was appreciated.

LTC Consumer response

Dan has been in the business a long time, and helped a lot of families. So glad he was able to assist you in your retirement planning.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2021

Sam was very helpful and explained everything about the policy. She was punctual on all the zoom calls and has kept me informed about everything along the way. The application process went smoothly except for some of the repetitive questions on the application.

LTC Consumer response

We love Sam! And we're so happy she was able to help you protect your retirement and gain peace of mind.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 7, 2021

Bill ** was very helpful to us in finding a plan that fit our needs. He answered all of our questions and was very knowledgeable of the process as well as the different products available. I highly recommend Bill if you're considering purchasing LTC insurance.

LTC Consumer response

Thanks for the recommendation! We love that our team works with clients to find the perfect product for their needs, they don't pressure for more than what's necessary. Congrats on your coverage!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 30, 2021

Jonathan ** was extremely professional in handling our situation. My wife and I had some apprehension about getting LTC insurance at first, despite the Urgings of my father-in-law. He ultimately showed us a budget-friendly tailored plan that put our reluctance at ease.

LTC Consumer response

That's the great thing about our LTC Consumer team of specialists. They don't have a one-and-done plan they try to sell over and over. They really listen, discuss, and plan with you. We're so happy you now have protection in place and peace of mind.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 28, 2021

Responses were prompt. The information was excellent. Jeff **, Consumer Specialist is outstanding!!! No high-pressure sales tactics. Clear information and explanations were provided. Valuable assistance was given throughout the process of evaluation, decision, and application. Highly recommended without any reservation.

LTC Consumer response

Thank you for your recommendation! We also think Jeff is amazing. Congrats on getting coverage and protecting your retirement assets!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 20, 2021

Bill did a great job helping me obtain long-term care insurance for my mother. He provided many quotes to make sure that we had all of the options before us. I am super pleased with his service and would recommend him to anyone considering long-term care options.

LTC Consumer response

Thank you for the recommendation, and we are so pleased Bill was able to help your family find some peace of mind in retirement.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 16, 2021

After researching this insurance product for two years my husband and I decided to move forward with Jonathan ** from Policy Genius and purchase a National Guardian policy. Jonathan patiently explained all aspects of the policy and made us feel comfortable and confident with our decision. We can now work toward full retirement knowing our assets are protected and giving us great peace of mind. I would highly recommend Jonathan if you are considering Long Term Care Insurance as part of your retirement plan.

LTC Consumer response

Giving people peace of mind in retirement is our primary goal. Thank you for the review, and congrats on your policy.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 8, 2021

Dan ** was a very helpful and professional insurance agent. He was able to answer all of our questions and exceeded the expectations we had for this experience. I would highly recommend him to anyone who is in the market for this coverage.

LTC Consumer response

Thank you for your review! Dan has been in this industry a long time, seen many changes, and helped so many families find protection for their retirement income. Congrats on your coverage.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 1, 2021

I worked with Samantha ** over the course of several weeks, during which we exchanged questions and information. Samantha was extremely helpful, calm, and encouraging, which removed the stress that I initially felt. Samantha is well informed and positive and I really appreciated both her cheerfulness and professionalism.

LTC Consumer response

We appreciate your kind words, and wholeheartedly agree about Samantha. We think she's a gem, and we're so happy she helped alleviate your stress and guide you on such an important purchase.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 31, 2021

We submitted a form to the Ramsey Network for an insurance ELP and were contacted by Jeff. He was knowledgeable, efficient, kind and open to our timeframe. He found us different options and found us one that had very good coverage and within our price range. I would recommend his services to anyone looking for long term care.

LTC Consumer response

Thanks for the recommendation! So glad Jeff was everything you needed on your LTC Insurance journey.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 31, 2021

We were so happy to have Sarae ** as our LTC consumer specialist. She's very knowledgeable, accommodating and responded to all our inquiries. We tried to get quotes from different companies for LTC; our decision to choose the company that Sarae offered was not only because of the company but how she presented it and made us feel valued and appreciated.

LTC Consumer response

Sarae is amazing, and we're so pleased you feel the same. Congrats on your new LTC Insurance policy!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 25, 2021

We all appreciate excellent customer service. You will find it if you work with Jeff **. He is a seasoned professional who is able to educate someone like me who doesn't deal much with insurance without making you feel dumb. He is very personable yet doesn't "overshare". (You know what I'm talking about!) He makes you feel that the time-worn phrase "the opportunity to serve you" is really true in his case. And you sense that he will be genuinely glad to help you in future if the need arises. Character matters to him, and he will guide you kindly through the never-fun task of purchasing long-term care insurance. Thank you, Jeff!

LTC Consumer response

Wait, purchasing LTC Insurance isn't fun? Kidding! We're very happy Jeff was able to help you secure coverage, and feel at ease while doing so.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 25, 2021

So far the experience has been great. Richard took time on the initial call to ask questions and determine our need. He then provided some customized solutions to meet our goals. I would describe Richard as knowledgeable of the various products, thorough, professional and efficient.

LTC Consumer response

Thank you for taking the time to leave us a review. We're excited for you to have retirement protection and ultimate peace of mind.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 15, 2021

Jonathan ** made this often arduous process very easy. He was both educational and pleasant as he walked me through the details of understanding what Long-Term Care is and what would be best for me and our family. He was open to questions of all types and answered all of them fully. He was good at providing information on things to be aware of and to consider, but never offered pressure of any kind, only suggestions based on our discussions and the specific needs I had. Highly recommend his services for this type of insurance.

LTC Consumer response

Thank you for the amazing review! We appreciate the recommendation. We think Jonathan is a gem and we're so happy he was able to help your family.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 14, 2021

We appreciated Jeff’s professionalism and approachable manner in explaining the process and any terminology that we were unfamiliar with. The entire application process was easy and fast, thanks to his great customer service. We’re happy and looking forward to getting our new policy.

LTC Consumer response

When people describe the long term care insurance application process as "easy and fast" then we know we've done our job right. Congrats on your policy!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 14, 2021

Working with Dan was quick and easy to do! I would totally recommend anyone to work with him if you have insurance needs. I reached out online (after office hours) and the next day (a Sunday might I add), I heard from Dan! He helped me find a LTC plan in Washington before the deadline! Many others turned me away (as everyone in Washington state scurries to find a LTC plan), but not Dan! My application has been submitted and now it’s in the underwriting process. Thanks Dan!

LTC Consumer response

What a great review! Thank you. And we're so pleased Dan was able to help find you coverage in time.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

Jonathan fit us in very promptly. He very patiently answered our many questions and helped us choose the right product for us. The whole process was straightforward and transparent. He did such a good job that at the end of the call my wife stated that she was excited to sign up for this insurance.

LTC Consumer response

Excited about insurance?! Our work here is done. Thank you! That's the biggest compliment anyone could ever give Jonathan. We're excited about the peace of mind you've gained.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

Lisa was a super helpful advisor, walked my wife and I through many alternatives without being overwhelming. Helped us select an appropriate policy and was super efficient in execution. Strongly recommend.

LTC Consumer response

Thanks for the great review, we appreciate the recommendation. Lisa is so good at breaking down a complicated subject and making it more accessible. So glad she was able to help you find the best policy to fit your needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

We had a great experience. It was evident that our needs were taken into consideration and we did not feel pressured at all. Everything was well explained and all our questions were answered and explained. The pace was great in explaining different option while staying on topic and covering a lot of information quickly but thoroughly.

LTC Consumer response

We think it's important to educate and be a resource for guidance and questions. Thank you for confirming Jonathan did just that. We're pleased you've got coverage for your future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 13, 2021

I first contacted LTC Consumer online to submit a request for LTC insurance to get some quotes. Received a fast response the next day via email from Kathryn **. From the first email, phone call and throughout the process so far (quotes, reviewing quotes, application process etc.), Kathy has been very helpful. She has explained the various options available based on what we were looking for, provided beneficial advice on what different nuances in the plans to consider and keep in mind when selecting a plan. She’s answered all questions raised and was very thorough in going over the different benefits in the plans without being pushy. Glad to be working with such a nice, extremely knowledgeable agent as Kathy. Would recommend her to all looking for LTC plans or other plans that are supported by LTC Consumer.

LTC Consumer response

What a brilliant review! Thank you! And we're so happy Kathryn was able to guide your family on your Long-Term Care Insurance journey.

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LTC Consumer Company Information

Company Name:
LTC Consumer
Website:
ltcconsumer.com