MedAmerica

MedAmerica Reviews

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MedAmerica Reviews

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    How do I know I can trust these reviews about MedAmerica?
    • 4,477,293 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    CoverageSales & MarketingStaff

    Reviewed Jan. 12, 2024

    My husband and I had MedAmerica's Long-Term Care insurance totaling $81,500.00. In August 2015, the rates went up again and understanding that they won't refund any of the funds in case of non-usage, we decided to stop paying after we had discussed termination with them. They mailed letters stating that we would have these funds for our future care.

    I contacted them in December 2023 that I needed to set up home care for my husband. After some paper shuffling, the representative told me that we had forfeited our coverage due to non-payment. They claim that they had mailed a letter in December 2015 that they had reversed their decision and that we had to continue paying or forfeit all the moneys paid in. This letter was never received by us. It needed to be by certified return receipt at the very least but was not. I do not believe that it was ever mailed s I do not have copies in my file. We were scammed! I will take this up with an attorney and make an official complaint to Department of Insurance.

    Customer ServiceCoverageSales & MarketingStaff

    Reviewed April 22, 2023

    Took insurance out after my divorce. I am now 75, retired. Received letter that insurance going up again. Paid lots of money in since 2003. Was told if I die my son cannot get the money. They have the other half I have paid in and will keep the 24,000 dollars if I die. Took this to a life Care place by to talk to someone. I have been scammed. I have lost all this money to an insurance company if I don't get sick. I definitely will not pay them the rate of money that money has gone up to. Was told this was a horrible company. When I called company the lady told me She was sorry and everyone was complaining. Do Not Use This Company for Long Term Care Insurance. If you don't need it and die, they keep all the money.

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      Customer ServiceCoverageSales & MarketingPrice

      Reviewed Aug. 7, 2018

      If I could put negative stars I would. My mother has paid on this policy since 1992. We were able to get benefits quite easily once before, but now that they don't do home care payouts themselves it's a NIGHTMARE. We have been MONTHS jumping through multiple redundant appointments to prove she is disabled and qualifies for care. Then the idiotic payment company requires SO you jump through SO many hoops - it's none of their business when I or who I write a care check to - or for how much.

      The policy only pays a certain amount. And it's none of their business if the person I'm writing them to has two forms of ID - I'm paying them. NOT YOU. And the care person has to call in on a particular phone line - not the insurance company's phone, the private caregiver's phone. And to charge money for every time I hit a button to approve hours which are naturally approved because my mother is in that care and it is registered that she gets 24 hour - is RIDICULOUS. I will be contacting the DOI in my state. This IS A SCAM - buyer beware.

      CoverageSales & MarketingPrice

      Reviewed April 17, 2018

      MedAmerica does not provide coverage for long term care. Bait and switch. They do NOT cover anything as it relates to the needs of older persons. They sell riders for home care and assisted levels of care but their stringent criteria does not allow these levels of care to be covered. They say they cover the cost of care for seniors but then don't approve anything. I would highly recommend that you don't spend the dollars on their policies. They do not pay anything because they have the loophole that allow them to not pay anything for claims. I will be pursuing with the DOI (Department of Insurance in our State) due to how they operate.

      Customer ServiceCoveragePriceStaff

      Reviewed Jan. 13, 2017

      MedAmerica's customer service is wonderful. They are quick to answer any question and fix any problem. Everyone is so friendly and their insurance plan is wonderful and affordable. Their policy is great, too. But if you're not satisfied, they will refund you your money and you can find someone else or they let you find someone cheaper and compete with their prices. I love the coverage. They cover everything and you don't have to worry about nothing. Even when something happen the price do not go up and they will help you with whatever you need. The value is good and I would recommend anyone to join this company if they don't have insurance. It's affordable and fair and will cover you fully. I love this company.

      Customer ServiceCoveragePriceStaff

      Reviewed Jan. 9, 2017

      MedAmerica was in my price range when I was looking it up on the Internet, so I had called them and next thing I know I was a loyal customer. They have always been friendly with me. They are always by your side and they are very willing to go out of their way to help you and they also will call and give you your stay's updates whenever you need them. Their policy has always been good. I never had a complaint with them and it has never been nothing that I didn't like. They are always good to me and I would recommend them. They also make sure they always call.

      Customer ServiceCoveragePricePunctuality & SpeedStaff

      Reviewed Jan. 8, 2017

      Quality customer service that is quick and convenient. Friendly and helpful service every time. I was given detailed descriptions and helped to make the best choice for my family and I. Options were varied and flexible. I had help weighing out my options and choosing an option to fit both my budget and my coverage needs as well as addressing my concerns. Long Term Care Insurance has coverage for everything that could happen. Making sure you are covered for any course of events is important. Good value for the price and you really can't put a value on good service and being informed as well as prepared. Feels like I got the. Amy for my buck.

      Customer ServiceCoverageStaff

      Reviewed Jan. 6, 2017

      MedAmerica has great customer service. They provide good care to every customer and provides everything I need. I have never felt left out of anything or dissatisfied. They had good policy options to choose from and everything you could ever need. Everything they stated in the policy option it was done very properly. My long term care insurance was very useful. A few months ago I got into an accident and was paid full coverage. I didn't have to pay a thing because of the good care insurance they provided. I recommend that you really put thought into this.

      Customer ServiceCoverage

      Reviewed Dec. 29, 2016

      Customer Service was Outstanding and absolutely one of the Greatest by far. I recommend this to everyone who's looking for Great Insurance and Constant Help. Policy Options we all wish they could Be free, in fact their Policy Options are so satisfying they're basically free. Almost no different than any other Insurance but definitely worth the application. I was very happy with the overall coverage simply because it fit my budget and the Coverage was more than the Average insurance company. Better benefits, longer warranties, etc. Value is a recommendation. Who wants products without value? Who wants quantity without quality? No one. MedAmerica is One of the Greatest.

      Customer ServiceCoveragePriceStaff

      Reviewed April 20, 2016

      They are wonderful. They are quick to answer any question and fix any problem. Everyone is so friendly and their insurance plan is wonderful and affordable. I think anyone who try them would love it. Their policy is great. If youre not satisfied they will refund you your money and you can find someone else or they let you find someone cheaper and compete with their prices. I love the coverage. They cover everything and you don't have to worry about nothing. Even when something happen the price do not go up. They stay the same and help you with whatever you need. The value is good. I would recommend anyone to join this company if they don't have insurance. It's affordable and fair and will cover you fully. I love this company.

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      MedAmerica author review by Matthew Brodsky

      Founded in 1979, this New York- and Florida-based company has paid out more than $614 million in claims.

      • Solid financial ratings: The company has achieved a rating of A- from Standard & Poor's.

      • Comprehensive educational resources: Learn about tax deductions, projected costs surrounding long-term care and more through the AALTCi organization.

      • Leader in elderly abuse awareness: MedAmerica goes beyond handling claims to take a leadership role in educating the public about the risks and warning signs of elder abuse in care situations.

      • No hard selling: MedAmerica avoids the hard sell on their website. In fact, if you want to buy through them, it might take you a minute to find the right link.

      • Not for profit: MedAmerica is part of a group of companies that all operate under the nonprofit organization Lifetime Health Companies.

      by Matthew Brodsky Insurance Advisor

      Matthew Brodsky is an established expert on insurance, having written hundreds of articles and other pieces of content on the subject, interviewed countless practitioners, and attended dozens of conferences and events. He served as an editor at industry magazine Risk & Insurance for six years.

      MedAmerica Company Information

      Company Name:
      MedAmerica
      Year Founded:
      1987
      City:
      Orlando
      State/Province:
      FL
      Country:
      United States
      Website:
      www.medamericaltc.com