Hartford Life Insurance Reviews

They’ve been nothing but a nightmare. I can specifically name the “analyst” and manager that have been over our family’s claim since my 35 year old husband died 3 months ago. Each time I call “Janice”, the analyst is away from her desk, no matter what time I call. Maybe if “Janice” wasn’t always away from her desk, it wouldn’t take so long to process; however, Nov 21 I spoke with someone that said they received what they needed (I sent it 10 days prior) and it would take 7-10 business days. I called business day #11 and they “just received something else they needed, but it had been approved”.

What staff says on phone & on E-Mail are different. Love to say You did not hear what agent said. Agent like part about "WE" record. I record also more to follow.

So I filed a claim for hospital indemnity insurance 2 months ago. After I send the claim it took them 2 weeks to respond asking for further documents. So I gave them the doc they need, NO acknowledgement from them. I had to call every week for update. They keep saying it’s on process. After a month Of calling I was told they did not get it. So I had to send it again. Waiting and waiting for their response. No response so I call them again. They said they will call me ‘cause it’s the weekend the next day. Another week came. No call from them. No email. None at all.

I have been waiting for them to approve my short term disability claim for over a month now. Every other day they want more paperwork from my doctor. Horrible company to deal with. Very unprofessional.

Thank goodness have not had to use! But feel reassured with knowing we are covered for all upcoming expenses. Liked that it was laid out with different options to choose from and easy and affordable.

There is a lot of hassle. There are better companies that have better or same benefits for less. The claims process is very troublesome. Customer service is hard to get ahold of and the wait on the phone is fifteen minutes at the minimum. They are yet to be desired.

My mother had Hartford Life Insurance for many years and when she passed away I was the person handling her estate. Hartford Insurance paid her policy quickly and without a lot of paperwork. I would recommend them to anyone.

The claims analysts at The Hartford have a collective goal of denying claims. They use "peer" reviews from doctors all over the country to discredit your own doctor's choice of treatments. Of course the peer doctor will find they should close your file and deny any more benefits. Most probably give up, but fight, fight, fight - I won my appeal for my LTD pay, but like someone else mentioned they cancelled my life insurance. Don't give up, but beware they will try to scare you with calls from corporate security - it's all a big joke.

An attorney for Hartford Insurance served a comprehensive forensic psychiatric report on my employer in violation of Right to Privacy. I was also served with a copy against the specific medical recommendations of the forensic psychiatrist.

I went out on a disability through my employer years ago due to devastating ailments that run in my family. Every year, I have to submit paperwork that proves that I am still disabled. I submitted my paperwork but my doctors office made a mistake on their part of the paperwork. My doctor indicated that I could work which was a mistake. Once I brought it to my doctors attention, she changed the paperwork immediately saying I could not work. Well, this company came after me full force based on the mistake and even after my doctor made the correction that I could not work. At the time, my doctor had trainees working in the office and you know the rest!

This company is devious and will cheat you out of your claim!!! I purchased a disability policy through my employer and the Hartford has fought my several doctors findings. I have been disabled for 14 years and because a copy company had not sent in my files for recent visits, I received a letter saying they were terminating my policy. They have the right to know every personal thing about me but I don’t have the right to any peace. I have to pay and pay doctors to send and fill out forms. Is there no end? I’ve had 13 surgeries in the last 14 years but they want me to justify it each year. What do I have to have wrong with me to prevent this constant harassment? At this point I don’t think they’ll ever leave me alone. I hate the way they do business.

We had Life Insurance on my hubby which was taken out automatically for almost 24 years before they started bothering us to double/triple our payments then to finally Terminate the Policy all together without any reimbursement? Hope they enjoy the tens of thousands that we gave them for NOTHING! CROOKS!!!

My mother worked for Burberry for 15 years. She went on LTD due to Ovarian cancer. Despite her continuous employment Hartford denied the life insurance claim after she passed. My research shows they are the worst. Ironically she had another policy with a no name company who paid out, no questions asked. Hartford has no problem collecting premiums but it ends there. I only gave them one star because I had to.

No one should trust The Hartford. The Hartford claims to provide insurance but my personal experience was the opposite of insurance: 5 years of delay and harassment by The Hartford's attorneys instead of insurance payments. I am not a litigious person but after five years, I had to get an attorney just to close my claim so I could take care of myself independently (not allowed to do that with an open claim). This is a vicious, sadistic company full of psychopaths who delight in harming people desperate for insurance they have been promised in a crisis. My extended family has decided to never purchase any Hartford insurance products because there is no insurance. It's a fraudulent claim. One star is generous.

Had Hartford Home Insurance for approximately 22 years. Never had claim on homeowners insurance. Recently had two roofs, trees, fence damaged from Hurricane Irma. Our claims adjuster lied to my husband and me constantly saying different things. Going back and forth six months. Not wanting to pay for damages done. Even spoke to his supervisor and nothing was done. Even gave us problems over ten different contractors. Even lied about the amount being paid. Not the correct figures. Now finding out Hartford's figures were incorrect with another Adjuster being Approximately $2,0000 short of paying Restoration Specialist for repairs. Mr. Edward ** was our claims adjuster and constantly lied to us. And not the correct materials. We are still very upset with the results and how we were treated. Always paid our insurance monthly on time 23 years and was treated like this. Was first claim on home in 23 years.

My father worked for Maines Paper and Food for over 30 years. He passed away on Christmas and my mom has yet to receive her life insurance check. The communication between HR and The Hartford Group life insurance company has been a disaster. On top of all of this, they misquoted us on life insurance amount. He made plenty of sacrifices for this company, and his wife is left waiting... Hoping... Wondering... Just unreal!

Hartford said they sent a check almost 2 weeks ago and still no check. I asked why would they send a $15 000 check regular mail? And it would take them 7-20 days to stop payment in order to overnight another check!!! What the HELL!!! They should have asked how I wanted to get the check in the first place. I did my part and provided what they ask and now they are giving me a hard time about reissuing a check that's not cashed and could be lost. Those **!!!

I took out this insurance will I worked as a LPN... They faithfully took out their premium every 2 weeks. Was deducted out of my paycheck... through a Lutheran nursing home. Then I was diagnosed with cancer. Worked for a while, but chemo and radiation therapy took a toll on my body. Had to quit work... Almost died. They paid me 875$ a month. Until I was to see a Dr. out of their network. Dr. ** ... For him to do an eval... Which was touch my toes, walk, and talk to him. Question is he did nothing... I got denied. How convenient for The Hartford. Does not matter if I have memory issues, can't walk well... Or have bilateral hand tremors... I have been treated unfair by The Hartford and their Dr., Dr. **...

The Hartford displaced retirees from the HIG’s group health plan and offered AON Retiree Health Exchange. Why couldn't the Hartford just offer a group rate for all retirees, in lieu, of us picking your own carrier/coverage? I never paid so much for covered visits. The new AON retiree health exchange benefit is terrible.

My husband recently passed away from Leukemia after a long hard battle. I just found out from the company he worked for that Hartford had denied the life insurance claim even though they had been paying for the insurance each month up until the time he died. Harford is stating that since he had been collecting Long Term Disability through Hartford for over 12 months they will not pay us his life insurance money, I don't understand. Hartford was more than willing to accept the payment each month from the company he worked for but when it comes time to doing what's right they don't. I do not even know what to say.

I receive a letter from Hartford Insurance Company saying I have been declined for coverage because I am overweight. Can you imagine getting a letter like this and reading it on your birthday. I could not stop crying. As I writing this review it's my birthday. I have no desire to celebrate or even eat anything. The company my husband work for is a good company. Why they use this insurance company is beyond me. It has truly stress my husband to know everyone in the family has life insurance except his wife. SHAME ON THEM???

This is the worst and most unreliable company. The employees only collect a check. If you call customer service to change anything don't count on it being done. Due to the lazy employees that didn't do their job, a policy was cancelled and a senior that is trying to get ssi but has very little income is being fined 2500.00 and now can't find insurance. Thanks Hartford. Rot in hell. Your company sucks. You're supposed to be there for the seniors. Your connection with AARP and all. Do yourself a favor and don't get Hartford insurance.

Won't send you a Claim Form to file a claim! (So they can say: No Claim was made & Not Pay it.) The claim service is a third party company they hire to "Process" claims. (That's a Pun folks!) They lie and every time you call, whomever you get reads from a script and tells you it will arrive in the mail in two weeks. When it doesn't arrive they say it's the USPS fault... Not theirs.

My oldest son was killed in Atlanta June 21, 2016 and I had life insurance through my job Medical Facilities. When I tried to do my claim a representative called me from Hartford asking me for my 2015 tax papers & did he live with me. Please help me understand what does filing him on my taxes have to do with life insurance. He was in college working full-time. I couldn't file him. He was 22. They are not going to honor my benefits for my son because he didn't live with me and I didn't file him on my taxes. My human resources never explained that to me. I would have never got the insurance at my job. I have an unpaid balance at the funeral home that needs to be paid. I need some help understanding this situation.

In April my bank suddenly discontinued auto pay to Hartford. Calling Hartford after eternal waits and disconnects. I was told I have no policy with them. After so many years of taking my money - what's going on? I've been ripped off!

My husband passed away on February 7, 2016. He had life insurance with his employer (UHS). They were taking premiums from his check every two weeks, since he began work. The following day which was 2/08/2016 at 8:00 a.m. I began contacting UHS and The Hartford in every effort to make sure that my husband's final expenses would be covered and because his death meant that over half of my income was deleted, therefore it was imperative that I get everything taken care of in a timely manner. I had already assigned my husband's body to the funeral home of my choice. To make a long story short, after repeated contact with the insurance company (The Hartford Life Insurance Company) and his employer I recd. a packet from the Hartford requesting more information to process the claim. It is 3/18/16 almost three month later. HELP.

On 9/30/15 I ingested a foreign substance from a bottle of Boylan Soda. I contacted the company who passed me on to their insurance, the Hartford. I've been dealing with a Ms. **, agent, who has been stalling and stalling with the claim since that initial claim. I had to finally end my contact with ** when she started screaming at me on the phone when I called to check on the status of the testing for the substance. I filed a complaint against her and was then contacted by Ms. **, a supervisor, who told me she would be handling it from there. After speaking to her on 1/6/16, ** then told me I had to get the results from **. ** straight out lied to me, and I'm still waiting on test results and processing of the claim.

My father died and had AAA for auto road service. It turned out in the 'fine print' it said that benefits were payable for 'home accidents.' He had fallen at home multiple times after being released from hospital after Medicare didn't consider him meeting the 'definition of disabled' at age 93 and after lying in a hospital bed a week. After the falls - (no head injuries -just basic falls, no broken bones) - he ended up back in hospital. A week later he died from an overdose. So, when I stumbled upon the "fine print" - I thought "I wonder..." I called AAA - this was about eight months after he had died - and asked. "Yes", AAA thought Hartford might consider his falls as qualifying as home accidents. Sure enough, after I called Hartford, they told me it would get processed by a third party company first, (screening) then it comes to them.

At first, very confusing information and slow responses to questions. This has improved somewhat, and we are just satisfied with the info that has been provided.

No experience as far as communication with the insurance company goes. No contact with an agent. It was part of our yearly sign up for insurance, and this one was the only choice we had. We do have the option of additional coverage for an extra fee.