Hartford Life Insurance Reviews

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About Hartford Life Insurance

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

The Hartford is an insurance company that provides coverage policies for homeowners. As the only insurance provider endorsed by AARP, The Hartford offers discounted plans for AARP members. The company also focuses on community impact with its Human Achievement Program, which encourages volunteerism and education.

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Hartford Life Insurance Reviews

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    How do I know I can trust these reviews about The Hartford?
    • 4,889,230 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed April 6, 2026

    My Father had an account there. Lots of problems with it. Cashed a stolen check with name spelled wrong for starters. My Mother closed the account when Dad died. Instructed any deposits be forwarded to her. They did that for 4 months. Then just stopped. Reopened another account in my dead Father's name and kept money. After telling me for weeks they didn't have any of the deposits, they miraculously find it. In excess of two thousand. They promise to overnight the check, said they call back with tracking number. Then ghosted me. Tried calling several times, finally asked for head of the dept. Went to voice mail. Save yourself and DO NOT TRUST THEM!!

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    CoverageTechStaff

    Reviewed Nov. 11, 2025

    Like all the previous reviews find another insurance provider or you’ll wind up again writing a one star review stating your regret in using this company. My back story is TOO LONG TO TELL. But know, I have photos of contractor’s low level of quality of work and The Hartford won’t protect nor support the claimant/me. I’ve posted photos online (Yelp) such as painter’s distraction of my wall and the painter NOT fixing his mistake. Worst of all my claims agent won’t stand up and insure all the mistakes/damage be fixed under the signed contract that the restoration company had done. Check Yelp and you’ll see and part of my story with pictures such as the painter using my toilet with a poor aim leaving a dried pool of urine on my bathroom tiled floor. Damage and no painting of the side wall of my clothes closet with no painting and no drywall mud only showing metal verticals corner frame exposed. With many more photos to come over time.

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      Customer ServiceSales & Marketing

      Reviewed Sept. 3, 2025

      Very shady company running a legal scam. Spent 2 weeks calling them daily, leaving a voicemail and they wouldn't pick up or return a call. Go with literally any other company or else you will get scammed by Hartford.

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      Customer ServiceCoverageOnline & AppStaffRatesHonesty & Transparency

      Reviewed Aug. 26, 2025

      The worst insurance company I’ve ever had an experience with. Stay away. Stay far far away after spending a year with The Hartford to AARP. I can honestly say it was the worst insurance experience I ever had. Every call to their phone number me sitting on hold for 30 minutes only to reach a different representative each time. You never seem to know my case. Their app was a nightmare. While it told me what a great driver I was and even showed awards. I’d supposedly earned they still raise my rate because my wife didn’t show up on their app, even though she was already included twice. I was told they would open an IT ticket and call me back. That call never came. Do yourself a favor and go find another insurance company. Shame on AARP for recommending The Hartford. Believe they should be recommending another company.

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      Coverage

      Reviewed June 3, 2025

      Over the period of one month, company was unable to provide evidence of insurance but was very exact in taking payroll deductions. Lost all confidence in continuing with (unverifiable) policy in the thought of "if they can't get it right with the initial administrative aspect, how can I expect anything different if a claim is made." Horrible website with outdated and inaccurate information. Needs an entire overhaul of I.T. Would not recommend this company to anyone at any time. Regret the loss of money that was taken from my paychecks with no means to verify any supposed coverage. ZERO on scale of 1-10.

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      Customer ServiceCoveragePunctuality & SpeedStaff

      Reviewed Oct. 24, 2024

      The Hartford is very difficult to work with. I find that almost every other insurance company is better. They try to sell clients on port and convert files, which are unnecessary, but provides The Hartford with a distribution list for their own business purposes. Leila from customer service in particular is aggressive and uneducated, but claims she is doing everything she does to help clients. She is actually hurting clients. The Hartford tries to schedule excessive amounts of meetings with too many members of their team who have conflicting views of what needs to be done. It prolongs processes, but then they blame clients and other groups for how long processes take. Save yourself the headache and just go with any other insurance carrier.

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      Customer ServiceCoverageSales & MarketingOnline & App

      Reviewed March 3, 2024

      The app on the phone is supposed to track your driving. It can't differentiate between a person driving a car and riding a bicycle! And I need to have the phone with me when riding a bicycle. My car insurance premium should not be affected by what I do while on a bicycle. This is ridiculous.

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      Reviewed Jan. 31, 2024

      Filed a claim and as far as I know it’s denied. There is never enough paperwork to satisfy them because they don’t plan to pay. Sad situation for people who thought this was a viable plan for their survival.

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      CoveragePunctuality & SpeedRefunds & Payouts

      Reviewed June 7, 2023

      Hartford Insurance sells STD and LTD as a benefit that you pay for. When you need it, be prepared to wait months for a check. And they do this to disabled and sick people. This corporation makes billions and billions of dollars. Be prepared for unnecessary aggravation and lots of missing paperwork and headaches. Would never recommend this company. Avoid them. Save your money into a savings account so you have the money in case of an illness or catastrophic event. A real disappointment when you needed the benefit that you paid for.

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      Customer ServiceCoveragePriceStaffHonesty & Transparency

      Reviewed May 10, 2023

      These folks are a joke. I worked for seven long long hard years at first quality then got sick disabled unable to work. And they always lying saying they never get doctors' paperwork. My doctor sent ten times to them. And then close my case for me to have to do their work for them. Now they’ve done it again I am working on getting a lawyer to just place a lawsuit because the Hartford not operating legally. They not doing folks as they should be. I’m done playing games with these folks

      Be left them two more messages to call me and no zero call back.

      If I had known this was what would happen if I ever got sick and and disabled, I wouldn’t have worked 7 years long physical years for this company if I had known Hartford would be in charge of my life and money when I was sick and disabled. They are a joke. Find out folks first before you work for anyone who and what company they have for disability work insurance before you take a job please. Do yourself and your family a favor and ensure who the company’s disability employee insurance is through because Hartford is a joke a major joke.

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      Hartford Life Insurance Company Information

      Company Name:
      The Hartford
      Year Founded:
      1810
      Address:
      One Hartford Plaza
      City:
      Hartford
      State/Province:
      CT
      Postal Code:
      06155
      Country:
      United States
      Website:
      www.thehartford.com