Customers report genuine customer service and prompt responses from Hagerty. One reviewer who owns a classic car said the company took extreme care when responding to the claim.
- Roadside assistance available 24/7
- Stock replacement parts used by reputable mechanics
- Options for those who own antique cars, but also other unusual vehicles
- No mileage restrictions
- Some customers find their policies confusing
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I reached out to Hagerty for a quote. They ask for premium deposits without even approving your car. I waited to speak with someone who can help. After 4 days I got someone on the line to approve my car. But you can't actually talk with underwriting. Only a csr can text message them via intranet. So you can try to convey messages through the phone and have them transcribed to someone that is interpreting your lifetime investment via text in a 60 second decision by someone gathering info via a few sentences on intranet servers.
I was told to move on down the road because of 700ho by a company that sells track insurance. They offered comp only so.... undrivable car without liability from a classic car company who thrives on driving your car without regard to mileage or risk. Absolutely disappointed. Poor service. No interest in talking to a client. No interest in more information about a car. 700ho, my the vehicle uses mostly all stock gm parts. No issue insuring a zl1. But a zl1 powered car is unacceptable. Extremely disappointed.
Hagerty is the best insurance company in the industry. Customer service is top notch, pricing is cheaper than any other company and is the one I recommend if you have classic or expensive super cars that require coverage.
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Hagerty in Quebec Canada is non-existent. They sell you a policy with the Hagerty name on it but it is a basic Aviva policy. If you have a claim, no one at aviva knows anything about classic cars, and when you contact Hagerty in the US they refuse to help. DO NOT use Hagerty insurance for classic cars in Canada. It is a complete scam. Don't find out the hard way like I did when I has to make a claim.
1935 Auburn caught fire burnt hood and cowl. They wanted try match it when painted 40yrs ago. All 5 bodyshops plus adjuster even said whole car need to be repainted. Adjuster said up to Hagerty. They wanted to paint only hood and cowl. Said could paint more if doesnt work which stop and start painting doesnt work. So estimate was around $20k. I got $2600 after $2500 deductible! So I cancel 5 collector car and 1 collector Motorcycle Policy! Check your policy and good look if you have a claim!!!
We own a classic car for which we were paying a much higher amount with a better-known company. The quote from Hagerty was far less expensive for more comprehensive coverage. When we needed road service, Hagerty dispatched a tow truck that arrived in record time. Hagerty's dispatcher was honestly courteous (not nice-because-I-am-paid-to-be-nice) and the tow truck operator was incredibly careful, knowledgeable and gregarious. Hagerty is the gold standard for insurance companies. They have competitive pricing and terrific customer service.
I bought a 'Vehicle Under Construction' policy to cover a truck that I was restoring. It was damaged in the process and I was told that Hagerty would basically only cover damages caused by fire or natural disaster. Collision coverage was not made available to me on the policy options that were presented to me since it was in pieces at the time you insured my truck. I thought that by this one being more expensive would cover more not less.
Hagerty author review by Matthew Brodsky
This auto insurance company specializes in insurance for classic cars. It also sells boat insurance. Individuals with negative driving histories are not eligible for the company’s auto insurance plans.
Coverage and plans: Coverage options from Hagerty include guaranteed value coverage, flexible usage, instant new purchase coverage, spare parts coverage, motorcycle safety equipment coverage and medical reimbursement for injuries at auto shows. The Hagerty Plus plan offers roadside assistance. This includes fuel delivery, tire changes and lockout help.
Cost: Minimum costs for Hagerty auto insurance starts at $100 a month. Classic car auto insurance costs vary greatly, so it’s best to contact the company directly for a quote.
Discounts: Members of Hagerty Drivers Club enjoy certain benefits, including roadside assistance and a subscription to Hagerty’s magazine.
Standout feature: Hagerty’s standout feature is its customizable auto insurance focused on classic cars, plus its benefits tailored to owners of classic cars.
Hagerty Company Information
- Company Name:
- Year Founded:
- P.O. Box 1303
- Traverse City
- Postal Code:
- United States
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