Overall Satisfaction Rating
4.03/5
  • 5 stars
    17
  • 4 stars
    5
  • 3 stars
    5
  • 2 stars
    1
  • 1 star
    3
Based on 31 reviews that contain star ratings
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Geico Life Insurance

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Last updated: Jan. 14, 2017

31 Geico Life Insurance Consumer Reviews and Complaints

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Verified Reviewer Verified Buyer
Original review: Jan. 14, 2017

If they had a negative 5 stars that is what GEICO would get. I had GEICO 25 years ago. Switched to Metlife and had a great experience for over 25 years. After Met keep raising rates, decided to give GEICO another try. I think GEICO is cheaper because they have terrible customer relations. I would highly recommend that if you need insurance you go to anyone other than GEICO. Note: I had no claims with GEICO. They just treat people like idiots.

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Verified Reviewer
Original review: Jan. 3, 2017

These people "GEICO" called my wife because she registered two vehicles. The state of Ma. doesn't allows no more than one uninsured car on the property. They asked "who lives in the house with you?" "My husband," she told them. "What's his name?" She reluctantly tells them my name. "What's his social security number?" At this time my wife said "I do not feel comfortable giving out his SS#" to which they replied, "We will just cancel your policy then."

Keep in mind all she did was buy an SUV and put it on the road adding it to her existing policy. No accidents, no tickets, no claim of any sort ever no nothing. He then asks her if he "meaning me" drives the Toyota, she said "no he can't drive & has not driven since 2010." "Really," the guy says, "then why do you need two cars on the road?" "WOW!!! How about "N.O.Y.F.B." "The audacity."

I'm not making this stuff up either in fact, I was so pissed off I immediately canceled the account and went to another company. This isn't even funny it is a scary, to say the least, & a clear example that companies do as they wish in America with zero fear of repercussions of any kind. I had to release some stress so that's the main reason I wrote this review & to give hard working honest people an idea of what they will be dealing with. I couldn't believe it myself. Unbelievable.

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    Verified Reviewer
    Original review: March 2, 2016

    They are very friendly and always there to give me the correct feedback on the question that I needed answer. If I have a question about my policy I know that I can call my agent and get the correct answers to my questions in a timely manner.

    Verified Reviewer
    Original review: Feb. 29, 2016

    We haven't had our policy for that long - maybe a year - but we had one claim with our teenage son and they were quick and thorough and didn't raise our rates for which I am VERY thankful.

    Verified Reviewer
    Original review: Feb. 25, 2016

    Well, when I got this called children I knew I had to get my life in order. So the husband and I called around until we saw the lizard on tv. Well we had to call because he was so cute. First we received a quote and saw it was good. We purchased said insurance. About a year we had an emergency. So we called our rep and was told we could NOT borrow against said policy. Wow. Were we pissed. It clearly states we can do so, but the fine print states, after being on this policy after 10 YEARS. So can you help? Think not. All of these CROOKS do the same thing. Promise and lie then after you give away your time and money they now see you as a number! And yes we've had that bs policy for 9.5 years. Mhm sucks to be us.

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    Verified Reviewer
    Original review: Feb. 19, 2016

    I am retired military and transferred my coverage when I retired. It seems to be very expensive for the amount of insurance coverage. I would probably not recommend it to anyone retiring today.

    Verified Reviewer
    Original review: Feb. 13, 2016

    I was looking for a simple whole life insurance that was at a lower cost since I was only covering myself. My insurance company helped me find exactly what I was searching and I have been happy ever since!

    Verified Reviewer
    Original review: Feb. 12, 2016

    I am more than satisfied with them. They have an excellent customer services and always responds to my questions and inquiries. I recommended this insurance to my family and friends. They are always for me. I love them.

    Verified Reviewer
    Original review: Feb. 11, 2016

    I have had excellent service from my life insurance company. The agent is always willing to explain/answer any questions I have. When I have had to make changes, the agent has completed his part within the week, usually that day. Would definitely recommend to others and have do so in the past.

    Verified Reviewer
    Original review: Feb. 10, 2016

    I have policy through my work and a policy on my spouse through another company but premium is deducted from payroll. The life insurance company, Colonial, is also the company that has my accident, sickness, cancer policies. I am extremely pleased with this company. I previously had a life insurance policy on my late husband and they handled it with no problems.

    Verified Reviewer
    Original review: Feb. 9, 2016

    I have Blue Cross and Blue Shield. I am happy with their service as a provider. Have not had to use it, but I am safe and secure knowing they are there for me. I would recommend them to whoever is seeking Life insurance.

    Verified Reviewer
    Original review: Feb. 2, 2016

    We have been with Geico for years and thus far have not had to use it. They are open 24 hours a day and you select the date of the month that you pay your bill. Customer service is full of knowledge on their products and can help by answering your questions. Neither my husband or myself have neither had any kind of moving violation or ticket and our premiums are very low. We have even considered moving our life insurance to Geico. We've had other car insurances with other companies, but none of them will compare with Geico. The staff know their products and are very nice people. I rank Geico my number 1 company.

    Verified Reviewer
    Original review: Jan. 12, 2016

    I have not had to use my life insurance so I assume it is great. I pay monthly and I personally will never benefit from it. The reason for this type of insurance is to help the family when I die.

    Verified Reviewer
    Original review: Jan. 10, 2016

    Very easy to start, they could ask all my questions and I am shareholder. I have term and whole life and I have been able to increase my amounts based on my income. Also because I am a shareholder I gain money at the end of the year. It has been very easy to ensure my family would be taken care of if I pass. I would recommend Northwest mutual to anyone.

    Verified Reviewer
    Original review: Jan. 8, 2016

    Good company to work with, very efficient, very thorough... Quick to respond and guide you through to the end.. Good people to talk to and will help you in any way possible... Have a good relationship with them.

    Verified Reviewer
    Original review: Jan. 6, 2016

    Have had no experience w/ the company since I set up the policy. The policy was easy to set up (through my financial advisor) and have had no need to contact them.

    Verified Reviewer
    Original review: Jan. 4, 2016

    It's a great company. They are always there when you need them. They have many discounts that get applied to my policy and they are open 24/7 which helps out a lot. When you file a claim, they are always there from start to finish. They also have a referral plan which helps out as well.

    Verified Reviewer
    Original review: Jan. 2, 2016

    I feel I pay way too much for just liability insurance in the state of Texas. I do like that I can pay online and they do always send an email reminder that they will be processing a payment in a certain day. I like that I was able to sign up for insurance online and can print a proof of insurance card at any time. Website is very user friendly.

    Verified Reviewer
    Original review: Dec. 31, 2015

    I am very happy with the life insurance company I am currently with. Their customer services holds the utmost experience service agents. Whenever I have questions or concerns they're available to me with no hassles, no voice recording or long hold time. Any changes I need to make it's done with no hassle. My insurance company also provides me with payment extensions if I am short a month or don't get paid by the time my payment is due. I appreciate the quality of service mostly.

    Verified Reviewer
    Original review: Dec. 15, 2015

    Geico saved me several hundred dollars about seven years ago and I stay with them because they continue to save me dollars since. I compare several companies every six months and none come close for the type and amount of coverage I have. I not only recommended them to others but I got a policy for my daughter in another state with two vehicles on it and no other insurance company came close to matching the premium and coverage. I have the maximum coverage available and take advantage of many discounts. Customer service has helped me ensure that I and my daughter receive the maximum available discounts.

    Verified Reviewer
    Original review: Dec. 14, 2015

    It's a whole life policy. I haven't had any bad experience with global life. It's paid for monthly. My wife got it in the event of my passing. What positive can I say about the insurance company other than I am covered and hope my wife can't cash it in for a long time.

    Verified Reviewer
    Original review: Dec. 12, 2015

    I have life insurance through my former employer. Since I've never used it, I can't recommend it. It's provided free from my former employer. I'm not acquainted with anyone who has ever collected from the insurance.

    Verified Reviewer
    Original review: Dec. 10, 2015

    Very helpful, efficient and reasonable. Process claims timely. We have found that compared to all other companies that meet our particular needs at a very reasonable cost.

    Verified Reviewer
    Original review: Dec. 9, 2015

    Most companies charge way too much and people have lost trust in all insurance companies. I just had a very bad problem with a burial policy I have. They kept overcharging me and I had to go to bank, get a new debit card on the bank's advice, then they refused to bill me properly. They would only send a late notice not a current bill. I have cancelled them but they don't care as long as they can steal from someone else.

    Verified Reviewer
    Original review: Dec. 8, 2015

    It is a policy through my company. It's an added benefit so therefore I have no input on the policy. It is a free benefit that we enroll in every program year.

    Verified Reviewer
    Original review: Dec. 6, 2015

    We have received excellent service from this company in my family for years. We will remain customers! We've had a couple of accidents and they've been excellent in service and timing.

    Verified Reviewer
    Original review: Dec. 5, 2015

    I have been insured through Geico for over 5 years and whenever I have needed assistance with anything, they have been nothing but helpful and efficient. Along with great monthly rates, their website is easy to navigate as well as their phone apps too.

    Verified Reviewer
    Original review: Dec. 4, 2015

    They provide good coverage for a low cost. It is a decent level of coverage for a thirty-year term policy. It was easy to qualify. They came to my home and did all of the tests and asked all of the questions. The rep that came was very pleasant and knowledgeable.

    Verified Reviewer
    Original review: Dec. 3, 2015

    The premiums are lower in cost to me with much of the same or similar coverage as my previous insurance company. With the auto and renters it is affordable. The customer service representatives are pleasant and knowledge and very helpful. I have and will continue to recommend this insurance company to my family, friends and neighbors.

    Verified Reviewer
    Original review: Nov. 30, 2015

    We have had life insurance policies since childhood. Then acquired life insurance thru my husband's casino job. Over the years we bought an additional policy. Then bought life insurance for our two daughters. Now that we have a grandchild we bought a life insurance policy for her and put our daughter's name as beneficiary. We felt as grandparents it was the right thing to do because my daughter is very lax and we wanted our granddaughter and daughter protected. I have life insurance also with accident insurance for my entire family. I feel better when there is no worries in our lives. Insurance is worth the price when it comes to peace of mind.

    Geico Life Insurance expert review by Neal Frankle

    Founded in 1936 with a customer base of government and military employees, Geico has grown into one of the largest insurance companies in the US. Geico offers a range of insurance policies, which can be tailored to meet the needs of individual customers.

    • Multiple quotes: Geico offers a service that reviews multiple quotes at the same time for different life insurance policies, allowing customers to compare policies simultaneously.
    • Easy application: Geico's easy application process includes straightforward paperwork.
    • Flexible payments: Geico offers flexible payment options, including monthly and annually, making life insurance a more affordable option for people on a budget.
    • Knowledgeable agents: Geico's knowledgeable agents help customers determine the appropriate beneficiaries for their policies to meet their families' needs.
    • Useful materials: Geico publications are available in paper and online, allowing customers to enjoy entertaining articles on travel and home improvement, as well as community news and special offers, at home or on the go.
    Profile picture of Neal Frankle
    Neal Frankle

    Life Insurance Contributing Editor

    Neal Frankle is a Certified Financial Planner in Los Angeles. He is the publisher of WealthPilgrim.com, an information resource for consumers. He has been a professional financial advisor since 1991 and is the editor of www.MCMHA.org.

    Geico Life Insurance Company Information

    Company Name:
    Geico Life Insurance
    Year Founded:
    1936
    Address:
    5260 Western Avenue
    City:
    Chevy Chase
    State/Province:
    MD
    Postal Code:
    20815
    Country:
    United States
    Phone:
    (888) 532-5433
    Website:
    www.geico.com