Fiesta Auto Insurance Reviews

Hi. Hanford location is the worst. They not only messed up my whole entire taxes and I couldn't even look them up because they were off on all the amounts and I got half the amount I was supposed to get. So they're not only did that but they also took money out of my account early on my direct payment. They did through my checking account. They did it so early actually I didn't owe for my bill for 3 weeks and they cost me an overdraft fee of $25. So these people are just definitely someone you don't want to ever go to especially for taxes or insurance.

If I could go ahead and give less stars I would. This place is the absolute worst. They don’t care about the customers they don’t care about the needs of the customers, they don’t give you all the information upfront and they claim they do. They are scam artists who just steal money. And when you call them out on it, they simply say oh yes, we did give you all the information even though they gave you no information. They will charge you 300+ dollars to start a policy that might only cost you 50 bucks. So if you’re struggling with money or if you just wanted to keep extra money in your pocket go anywhere else.

I would like to highly recommend and thank Paola at Fiesta Auto Insurance for her prompt, reliable and professional assistance today (March 25, 2026). I will be happy to recommend both Paola and Fiesta Auto Insurance anytime to anyone who needs any auto insurance needs.

They are terrible terrible terrible terrible. Please check their reviews. They do not pick up phones and they do not pay accidents on time. They play with you. They keep telling me they will send me link and now I'm on my 4th call waiting 30 minutes.

I would like to take the time to thank Christina ** for helping me pick a good coverage for my car insurance. She was very educational explaining what I need for my car. Christina was friendly and with good attitude. I would recommend her to friends and family for her services.

The Corsicana Texas office has great customer service. She was very friendly and helpful. She made buying insurance very easy for me with great prices. I highly recommended this company to others. Definitely will use them from this point forward

If I could give 0 stars I would. When signing me up for insurance my broker failed to sign me up properly later resulting in my car not being covered. I attempted over a month to get ahold of the broker and when the insurance company finally decided to get the broker involved they mysteriously answered and just so conveniently responded back to my numerous emails with the excuse of being out of the office a couple of times. Completely unprofessional and not worth the headache. Crazy. Ce pay all this money for services and don’t even get the proper services we paid for. PATHETIC.

I have been insured with Fiesta in Albuquerque for a few years. I have no tickets, No Dui's. What I thought I had for insurance, I did not. My auto was stolen, they claim not covered. I'm confused. I got it back. Paid out of pocket for towing and repairs. Then noticed I have $250 deductible in my paperwork?? What is this for? Every couple of months, without notice, my premiums increase without notice. So, for a 25-year-old car that apparently has no coverage.

I was hit by a driver that has this insurance. When I asked for her identification and insurance card I was presented with a passport and a Fiesta insurance card. I asked fiesta insurance how are they giving insurance to people that they know are driving without a license. They told me that is not against the law to provide insurance to people without a driver's license. I explain to them I understood that however you knew that she was going to be a driver. I explained that on the insurance card that lady's name was listed as a driver. I called that lady that hit my car a ** because that's what she is. She's from Mexico. The manager at the Garland office proceeded to call me racist.

I’ve had an amazing experience with [Fiesta Insurance]. Their customer service is top-notch—friendly, knowledgeable, and always willing to help. The claims process was smooth and hassle-free, with quick responses and fair settlements. Their rates are competitive, and I appreciate the variety of coverage options they offer, ensuring I have the protection I need. Thanks Aileen.

Hello. Just wanted to say the people are friendly and fast. I would do my search before handing them over anything. I did a mistake of signing up with them and I didn't even have my insurance for 15 hrs before I had to cancel and they kept my $300 and on top of that for additional bill. My car was parked in my driveway overnight till they opened at 9 and I cancelled it because I couldn't cancel my old insurance yet. I did a mistake of signing up early and they kept all my money. They even give you a cancellation fee that the sales rep doesn't know what is going to be until you get a bill. Please don't make the same mistake I did. Read all the policies and what they charge. My mistake in rushing things and they shouldn't keep my money I work hard for and I'm a part time mother of 2. They should give me back my money.

Their customer service is second to none. “The product quality is outstanding, exceeding my expectations compared to my previous insurance company. I was paying 350 and to renew the policy it jumped to 369 $/ month. I was completely impressed with their professionalism and customer service.” I actually have 4 vehicles insured by this agency. I highly recommend this business.

My experience with Fiesta Auto insurance was great, the associate Savanna, went above and beyond to take care of me and my wife, I really appreciate the professionalism and courtesy. She did everything we needed even more she sent all my paperwork to my new address it wasn’t hassle for her. Most associates have attitude or something, she didn’t complain. She did the most to get us the best deal. If anyone wants great quality service, call Savanna on San Mateo. Thank you

I came to Fiesta as a last resort and I regret that I didn't come to them before I went to all the other ones, they helped me out immediately. They gave me what I was looking for and their prices were very, very good. Fabiola is a great customer service representative. Thank you fiesta Auto insurance for meeting my needs.

I am only giving one star so that I can write the review. Fiesta Auto does not even deserve that. Our local scammed our son who unfortunately trust people to be honest. Fiesta Auto Insurance was anything but transparent and seen an easy target adding on junk coverages to an already inflated policy. The worst part is my son (with disabilities) informed the representative in the Porterville office that he wasn’t expecting the cost to be so high. She proceeded in "haggling" the fee asking him how much he expected. The price came down a whopping $100. Thinking he got a deal he signed the forms. His actual insurance cost was $98. The “brokers fee” $200! Double his rate. When we tried to cancel not even 20 minutes later we were informed the manager was not in the office. The next day again the manager was nowhere to be found. When we finally got her they would not cancel the policy. Extremely shady, fraudulent practices forcing young drivers to give up money they could be using for food while in college.

Isa was amazing!! Helped me get the car insurance I was looking For!! It was a big struggle trying to find a low rate with my background so I am so very pleased with the price she was able to get for me! Thank you again Isa in Visalia!!!!

This company have charged me twice, I've called multiple times. Now the insurance have sent me a letter saying I never paid. It's a terrible company and they took my money and haven't paid my insurance company.

I had went to another insurance company. I was not pleased. I called yesterday your company and talked to Anthony and got a lot better deal. Now I am paying 48 dollars instead of 67 a month and I plan on staying with your company. I was referred by a friend that has insurance through you.

I went in to do a name change and update registration. They quoted me $408. She let me it may be a little more. They won’t know until they actually do the registration. I came in a week later. I paid $428. I didn’t think anything of it since she warned me. Then she told me after the fact that they do not have the tags and registration there. I would have to come back 2-4 days later. They will call me when it’s in. I already paid the money so there’s no reason to argue about it. I did not get any type of communication until Saturday which is at that point 5 days later. And she let me know that via text in all caps I still owe $27? I asked to speak to a manager. I reiterated what I just said above. And Guadalupe ** said that it was still more than the $428 and if I wanted to have the registration released to me I had to pay the additional amount.

I did business with this insurance company for almost 3 years. They made a mistake and overcharged me for two policies when I was literally paying for one. It is taking me almost 5 months and still cannot get the money that they fraudulently took out of my account. I’ve had to hire an attorney and the cost of something that was 200 and something dollars is now turning into thousands of dollars. This is the worst insurance company. I do not recommend them. Do yourself a favor and do not even do any business with them. They will just take your money and you will have to fight to get it back when it’s their fault that the money was fraudulently taken out of an account in the first place.