Fiesta Auto Insurance Reviews

If I could go ahead and give less stars I would. This place is the absolute worst. They don’t care about the customers they don’t care about the needs of the customers, they don’t give you all the information upfront and they claim they do. They are scam artists who just steal money. And when you call them out on it, they simply say oh yes, we did give you all the information even though they gave you no information. They will charge you 300+ dollars to start a policy that might only cost you 50 bucks. So if you’re struggling with money or if you just wanted to keep extra money in your pocket go anywhere else.

I would like to highly recommend and thank Paola at Fiesta Auto Insurance for her prompt, reliable and professional assistance today (March 25, 2026). I will be happy to recommend both Paola and Fiesta Auto Insurance anytime to anyone who needs any auto insurance needs.

They are terrible terrible terrible terrible. Please check their reviews. They do not pick up phones and they do not pay accidents on time. They play with you. They keep telling me they will send me link and now I'm on my 4th call waiting 30 minutes.

I would like to take the time to thank Christina ** for helping me pick a good coverage for my car insurance. She was very educational explaining what I need for my car. Christina was friendly and with good attitude. I would recommend her to friends and family for her services.

The Corsicana Texas office has great customer service. She was very friendly and helpful. She made buying insurance very easy for me with great prices. I highly recommended this company to others. Definitely will use them from this point forward

If I could give 0 stars I would. When signing me up for insurance my broker failed to sign me up properly later resulting in my car not being covered. I attempted over a month to get ahold of the broker and when the insurance company finally decided to get the broker involved they mysteriously answered and just so conveniently responded back to my numerous emails with the excuse of being out of the office a couple of times. Completely unprofessional and not worth the headache. Crazy. Ce pay all this money for services and don’t even get the proper services we paid for. PATHETIC.

I have been insured with Fiesta in Albuquerque for a few years. I have no tickets, No Dui's. What I thought I had for insurance, I did not. My auto was stolen, they claim not covered. I'm confused. I got it back. Paid out of pocket for towing and repairs. Then noticed I have $250 deductible in my paperwork?? What is this for? Every couple of months, without notice, my premiums increase without notice. So, for a 25-year-old car that apparently has no coverage.

I was hit by a driver that has this insurance. When I asked for her identification and insurance card I was presented with a passport and a Fiesta insurance card. I asked fiesta insurance how are they giving insurance to people that they know are driving without a license. They told me that is not against the law to provide insurance to people without a driver's license. I explain to them I understood that however you knew that she was going to be a driver. I explained that on the insurance card that lady's name was listed as a driver. I called that lady that hit my car a ** because that's what she is. She's from Mexico. The manager at the Garland office proceeded to call me racist.

I’ve had an amazing experience with [Fiesta Insurance]. Their customer service is top-notch—friendly, knowledgeable, and always willing to help. The claims process was smooth and hassle-free, with quick responses and fair settlements. Their rates are competitive, and I appreciate the variety of coverage options they offer, ensuring I have the protection I need. Thanks Aileen.

Hello. Just wanted to say the people are friendly and fast. I would do my search before handing them over anything. I did a mistake of signing up with them and I didn't even have my insurance for 15 hrs before I had to cancel and they kept my $300 and on top of that for additional bill. My car was parked in my driveway overnight till they opened at 9 and I cancelled it because I couldn't cancel my old insurance yet. I did a mistake of signing up early and they kept all my money. They even give you a cancellation fee that the sales rep doesn't know what is going to be until you get a bill. Please don't make the same mistake I did. Read all the policies and what they charge. My mistake in rushing things and they shouldn't keep my money I work hard for and I'm a part time mother of 2. They should give me back my money.