Fiesta Auto Insurance Reviews

Their customer service is second to none. “The product quality is outstanding, exceeding my expectations compared to my previous insurance company. I was paying 350 and to renew the policy it jumped to 369 $/ month. I was completely impressed with their professionalism and customer service.” I actually have 4 vehicles insured by this agency. I highly recommend this business.

My experience with Fiesta Auto insurance was great, the associate Savanna, went above and beyond to take care of me and my wife, I really appreciate the professionalism and courtesy. She did everything we needed even more she sent all my paperwork to my new address it wasn’t hassle for her. Most associates have attitude or something, she didn’t complain. She did the most to get us the best deal. If anyone wants great quality service, call Savanna on San Mateo. Thank you

I came to Fiesta as a last resort and I regret that I didn't come to them before I went to all the other ones, they helped me out immediately. They gave me what I was looking for and their prices were very, very good. Fabiola is a great customer service representative. Thank you fiesta Auto insurance for meeting my needs.

I am only giving one star so that I can write the review. Fiesta Auto does not even deserve that. Our local scammed our son who unfortunately trust people to be honest. Fiesta Auto Insurance was anything but transparent and seen an easy target adding on junk coverages to an already inflated policy. The worst part is my son (with disabilities) informed the representative in the Porterville office that he wasn’t expecting the cost to be so high. She proceeded in "haggling" the fee asking him how much he expected. The price came down a whopping $100. Thinking he got a deal he signed the forms. His actual insurance cost was $98. The “brokers fee” $200! Double his rate. When we tried to cancel not even 20 minutes later we were informed the manager was not in the office. The next day again the manager was nowhere to be found. When we finally got her they would not cancel the policy. Extremely shady, fraudulent practices forcing young drivers to give up money they could be using for food while in college.

Isa was amazing!! Helped me get the car insurance I was looking For!! It was a big struggle trying to find a low rate with my background so I am so very pleased with the price she was able to get for me! Thank you again Isa in Visalia!!!!

This company have charged me twice, I've called multiple times. Now the insurance have sent me a letter saying I never paid. It's a terrible company and they took my money and haven't paid my insurance company.

I had went to another insurance company. I was not pleased. I called yesterday your company and talked to Anthony and got a lot better deal. Now I am paying 48 dollars instead of 67 a month and I plan on staying with your company. I was referred by a friend that has insurance through you.

I went in to do a name change and update registration. They quoted me $408. She let me it may be a little more. They won’t know until they actually do the registration. I came in a week later. I paid $428. I didn’t think anything of it since she warned me. Then she told me after the fact that they do not have the tags and registration there. I would have to come back 2-4 days later. They will call me when it’s in. I already paid the money so there’s no reason to argue about it. I did not get any type of communication until Saturday which is at that point 5 days later. And she let me know that via text in all caps I still owe $27? I asked to speak to a manager. I reiterated what I just said above. And Guadalupe ** said that it was still more than the $428 and if I wanted to have the registration released to me I had to pay the additional amount.

I did business with this insurance company for almost 3 years. They made a mistake and overcharged me for two policies when I was literally paying for one. It is taking me almost 5 months and still cannot get the money that they fraudulently took out of my account. I’ve had to hire an attorney and the cost of something that was 200 and something dollars is now turning into thousands of dollars. This is the worst insurance company. I do not recommend them. Do yourself a favor and do not even do any business with them. They will just take your money and you will have to fight to get it back when it’s their fault that the money was fraudulently taken out of an account in the first place.

Bunch of people that they have working there don't know what the hell they're doing, where's this place ever and they don't even give you the coverage they say they do but they charge you up the **. My advice, go somewhere else anywhere but there.

Fiesta Auto Insurance is the best. The Hayward location has the friendliest staff always helping me out when I need, over the phone and at a moment's notice. These folks have made everything possible for me as my time gets nearer to The United States Air Force Academy where I intend to complete my service as A United States Air Force Pilot. Thank you again!!! Sincerely, Sebastian **.

I do not like to share bad experiences, but I feel it is my civic duty to do so. This tax company may do ok for basic tax preparation, but God help you if what you need veers off into any special knowledge of California tax laws. They totally disregarded the detailed information I provided them, and stuck to what they wanted, or what they knew. I am a non-resident, and not required to pay taxes on earnings of domicile state (and it makes since since I can not collect on any benefits here, such as unemployment etc...).

They are nothing but liars. They sold me expensive insurance. Later I found way cheaper from online. Charges $244.55 and told me that a deposit for my premium. Later found out that was charge as broker fee and did not apply on my premium deposit. Canceled the very next day. Talked to other agent. He said he canceled it and told me to wait 3 week for refund. It will send it to my mail. Waited a month. Today I went and talked to them about that. They said they didn't canceled my premium and they would not able to refund. Total was $494. I am a college student. I could have paid that for my books, tuition, rent and groceries. Yeah this is how they scammed me.

Thank you to Mariana in Rialto for helping me to get insurance for my car. I appreciate her help very much. She was polite. She was right. She helped me with every opportunity that I needed and she got me the insurance I needed. Thank you very much. She should be exalted in your company and I think you should give her more attention for for her job than what she gets now. She is very good at her job and I appreciate what you did for me. Thank you.

Multiple times I have experienced unprofessional service and they give you a quote and charged me $50+ more money. Got a receipt back and it wasn’t even my name! Lol. This place is a joke! I wanted a refund from my second vehicle that I put on my policy with another vehicle which I ended up finding a better deal with someone else so I had insurance with my second vehicle for only 9 days and they refused to give me any of my money back! Very unprofessional sketchy place if I do say so myself! Do not recommend them. Save yourselves a HUGE HEADACHE & waste of money and time!

We have had our auto insurance with Fiesta for nearly two years. Our payment due date has always been the 26th of the month and we have consistently paid our policy premium in the Sanger, CA office with our debit card. Recently, we attempted to make our payment on May 26th, 2019 at our local office. We discovered that the office was closed in lieu of the Memorial Holiday.

Lady who did our taxes, told us we could have our preparation fees taken out of our tax return. Failed to explain the fees associated with the loan. Just kept telling us whatever fees their banking institution charges. NO SPECIFICS.

They were advertising same day checks, and the customer service rep made it seem like I could get a check today... So I paid 300 dollars for them to file my taxes, despite the 29.99 start up fee, because I was in dire need of a check... I would not have signed the paperwork or filed with them if it wasn't for the same day check. After all was done though, I was told I have to wait till the 29th to get my check!! Today is the 17th and I have no food or money till then... I never would have paid them 300 dollars without the lure of the same day check, as I could of got my money faster through another company, like TurboTax, and wouldn't have to had paid 300 dollars!!! I totally got scammed, and don't know how I'm gonna survive till the 29th!!! I'M VERY DISSATISFIED WITH THIS PLACE!!! THEY ARE SCAMMERS!!!

Seriously Fiesta Insurance are scam artist and I would not recommend them to anybody. They rip you off. Different people do different things especially Bakersfield branch off of Ming Avenue. Horrible service. I will never go there again and if there was an option to do no stars I would pick that option.

I needed car insurance so I gave Fiesta a try. I must say it was the worst experience. I was quoted one price then when the bill was due I was told almost a 50-60 dollars difference. I was told it was due to not having the right documents that would award me the discount. So I presented every thing I was told to that would allow me the discount. I noticed they made copies and sent them over. Was also told I would receive a callback but didn't. The people or new guy working is very unprofessional. There is no sense of urgency. No sense of accountability.

I decided to purchased an auto policy from Fiesta Auto Insurance because the owner of the business was my classmate and come from same country therefore I thought she won't rip me off or hurt me. I never heard about Fiesta in USA before but I recognize the business owner. On June 16th, 2014, she sold me a full insurance policy for $2000,00 with a decent coverage that I paid her cash money. I made my research and find that I paid too much over for the insurance and I went to her to have a copy of my policy, she couldn't find it at the moment and she told me that her daughter will get me a copy as she was the one who wrote the policy. I had the copy but totally different than what I had before. I forgot my copy in New York.

The worst! My car been in the auto shop for over a month sitting there with thick dust because of lack of response and duties from Fiesta Insurance. I pay my full coverage every month to be treated like this. So sad, if only I would of known. I have been on foot along with a child and disabled brother. You can keep calling the insurance Fiesta Company but they lied about getting things done when they say they going to get things going for you.

Omg! I got insurance with Fiesta Auto. They always put me on hold and tell me they will call me right back. I even got, I promise I will call back after this corner. I am handicapped, so it's hard for me to keep going in. I have had insurance with them 2 months, I'm finally done with them. I'm looking for a new carrier. I also inquired about a refund of the money that I put down as a deposit. They stated it wasn't a deposit and is non refundable to me. Fiesta Auto insurance sucks!

The worst I swear. Went there to get a quote and they told me “It will take a while. Just call us and we can do it on the phone.” I called 3 times, 20 minutes listening to their stupid advertisements each time and I didn't even got what I want.

AMAX is the worst company you could ever possibly want. I took out a policy over the phone. Come to find out when I had a claim they forged all my documents from application all the way through process! They forged my name to refusing PIP and UM coverage. I have eight forged documents in my hand. The mgr of the branch admitted to doing it. The funny thing is on the documents it is the head of operations stamped name that he went over all this documentation with me being present orally and written. The only time I have ever been to their office was once to pick up a copy of the fraudulent documents. Never have met the man or the agent before that.

Crappy service - I went to try to fix my id card that expired cause they didn’t send me my new card which I gave my payment early so now I’m driving uninsured cause of them. I’m so pissed. As soon as I can Imma change from this. And also waited for more than an hour and just got too mad so just left. I need to fix this.

Very bad first experience. Not always good to go through a middle company (which is what Fiesta is). It was my first time getting car insurance, so I went through Fiesta Auto Insurance in Madera. I paid my first monthly payment and starting fee of $200. Things went normal at first: I got my next bill in the mail, went in and paid it off three days before the due date and also upgraded my insurance policy for a total of $138. Two weeks later, my insurance was canceled because Fiesta never submitted my payment to Reliant General, the company through which they were giving me insurance. My bill for my next payment never came in the mail... It took a while before I found out I was driving without insurance.

I got a one-year auto policy with Fiesta and paid in full for the whole year policy. But the agent did not make my full payment to the company and until my husband got to an accident, that’s when we find out that we don't have insurance. We only have one month of insure for the whole time we thought we were insured.

I am a college student and I decided to go and pay my insurance before I went to college to study for a history finals. Bad idea! This lady, who said she was new and that she just had three days working there, took almost 40 minutes to make my payment. Incredible! OMG! I told her to hurry up in a polite way. Yet, she did ask for her but took 40 minutes to only make the payment for me. Next time, I will just do it online or something. This happened in Oxnard, CA.

I would like to share my experience with Fiesta insurance as well. Well, mine wasn't that bad like other people. I had insurance with A-MAX for the last 2 years and one day, I just walked into Fiesta (just as a window shopping) to see if I can get better rates than what I've been paying. There was an Asian guy working in there, I believe his name was Alex. He was a very nice and sweet guy. He gave me a quote cheaper than what I was paying at A-MAX. I told him I want the insurance but I asked him if they take debit card. He said, "we take it next door at the MetroPCS store". He said it's the same owners for Metro and Fiesta.