- Available discounts
- Multipolicy, age of home, renovated home, security devices, autopay, full pay, paperless, loyalty, generational discount
- Availability
- 19 states
American Family Insurance is a reputable home insurance provider that has been in business for over 90 years. Its standard policies include dwelling coverage, detached structures, personal property and loss of use. Loss of use coverage helps pay for expenses such as hotel stays and food should your home become unlivable.
You can buy additional coverages like home renovation, service lines and hidden water damage. These are especially useful for older homes, which can be more likely to need renovations or repairs.
The insurer offers many discounts, like multipolicy discounts, security device discounts and even discounts for families with multiple generations of customers. If your older home has had renovations in the past 15 years, that may also qualify you for a discount.
American Family is known for good customer service, with local agents available to provide personalized guidance. If you like the service you receive and stay with American Family for a year or longer, that could be an additional discount.
Our reviewers like that American Family is quick and efficient when filing claims. They like the service they receive and say the rates are reasonable. In addition, they say agents are knowledgeable about the company’s products and are very helpful in walking them through any policy changes.
One reviewer, Mary from Washington, says the company provides great service and rates. “Their personnel are very knowledgeable about all their services and are always there to help with any problems you might have. It's a company I would recommend to anyone,” Mary said. She added that the company is sincere and cares about its customers.