Assurant Renters Insurance Reviews

Just grateful that it is available when I may need it. Waiting to see what increase in Premium to come. Was very grateful when I did have to call last year, I'm afraid I wasn't able to record the name of the person who I spoke to, but was very helpful even though I didn't actually file a claim.

I appreciate Assurant because they make me feel secure about my manufactured home insurance. Other companies are going out of business and/or charging way too much for premiums. I did have damage from a bad hail storm a while back but chose not to file a claim. I paid to have it replaced instead of filing a claim because I was worried I would be cancelled or surcharged. I guess it would be nice to hear from Assurant that this wouldn't have happened if I filed a claim. We have never had a homeowner or renters claim in our 46 years of marriage.

Excellent Coverage and Peace of Mind for My Mobile Home. I’ve been with Assurant Mobile Home Insurance for over three years now, and I couldn’t be happier. After shopping around, Assurant offered the best combination of solid coverage and affordable premiums for my double-wide in a hurricane-prone area. What I love most:

I love the coverage and your ability to extend coverage when I lived at an extended stay home for almost a year. Integrity speaks volumes about a business that is accommodating as opposed to one that extended coverage then somehow through their own admitted loophole rescinded and canceled coverage except no refund issued for year long coverage later determined to be fraudulent policy but payments rendered a year prior to their obvious mistakes that costs me monies lost never to be recouped.

I rated the site 4 stars instead of 5 stars only because the first box appeared to be "locked" as it did not allow me to respond to the first question. I did, however, find the process to be pretty straightforward; the questions were simple enough to maneuver through. I had several (~12) pictures to upload. That process was wonderfully easy. Overall, the process was very easy to navigate. All insurance claims should be so easy!

The process for acquiring renters insurance policy was simple and quick. The payment plan options were also very reasonable to fit any budget. If your apartment complex requires renters insurance, I highly recommend Assurant as a company to get a policy from.

Thank you, easy set up, quick and online! I have been using Assurant for several years while renting and I highly recommend. I needed renter's insurance and easily got a quote in less than 5 minutes. A great renter's insurance company.

Easy navigating. Really appreciate ease of navigating. Really helps out! Was able to process. Will definitely share this service to family and friends to consider using your services as well on the future for their renters insurance.

I have been an Assurant renters insurance customer, and my experience with a recent claim payment has been extremely frustrating. On March 24, 2026, I received a payment confirmation indicating that a direct deposit payment of $1,365.56 had been successfully processed. Months later, I still have not received the funds.

The rating I provided is for the following reasons. After being told my policy was cancelled without my knowledge the Agent Camila was very helpful during the auto chat. She understood my concern and assisted promptly. The website wasn't difficult very easy and that makes a huge difference. Thank you.

Assurant Insurance is wonderful. The agents are well trained and very knowledgeable of the business. They will work with to resolve any problems. They make you feel like you are important. Their premiums do not constantly increase. They are very competitive with prices.

Everything was super easy to use and navigate. The only issue was the address bar auto filled to only the first floor apartment numbers, and my spouse had difficulty selecting the send floor apartment numbers despite typing it out manually.

Okay I guess this is about the process of submitting an online claim. It was easy to read. I done it pretty quickly and I have been with Assurante for a few months now. I suppose they are a great insurance agency

It was a simple and easy process to file a claim. It happened yesterday and is a serious situation. I'm out my house but at least the claim process was fast easy and direct. I had all papers needed and photos. This is a great company.

If I could give 0 star review I would, this is a real SCAM company, hiring people can barely speak our language and give false information and no results. SUCKS!!!!

The application process was smooth and convenient. The options for coverage were simple and clear to understand. The time it took to complete the entire application was quick and easy. I had a good experience and highly recommend Assurant to anyone looking for insurance coverage for their home.

How do you get in contact with your claims adjuster if they won't call you? I filed a claim last week, heard from my adjuster Thursday, was promised a call back Friday and cannot get hold of anyone!! Meanwhile I have a complete loss of personal belongings due to a burst pipe from a different condo!!

The GEICO/Assurant rental insurance claim process was easy! So glad my insurance agent recommended it a year ago. This is the first time for a claim. Would recommend GEICO/Assurant rental insurance. DA

Don't pay for the phone protection through this company. It's a scam. If your phone breaks, they will do everything possible to NOT hold up their end of the bargain.

I had a very disappointing experience with Assurant Renters Insurance. I filed a claim related to a serious mold issue in my apartment, and despite providing documentation and proof, my claim was denied based on technicalities around the policy start date. Meanwhile, I’m dealing with unsafe living conditions and additional expenses just to get by. The process felt dismissive and stressful. Instead of support during a difficult situation, I was met with delays and a lack of accountability. Renters insurance is supposed to provide peace of mind, but this experience has been the opposite. I would not recommend based on how my situation was handled.