Allstate Motorcycle Insurance

Allstate has been playing games covering my motorcycle which had full coverage insurance and coverage for $3000 dollars in accessories. The adjuster has been rude and accused me of not having accessories on bike even though there are over 10000 in accessories on bike and they were sent pictures by shop. I had to estimate and appraisal, and they took their own pictures when they were out to look at my bike.

I had three policies with Allstate- my car, home and motorcycle. The first problem was partly my fault. I had direct pay to my bank but when I changed banks I forgot to notify them. The first time I knew there was a problem was when I received a letter stating that my insurance had been canceled 4 days earlier for non payment and I would have to pay a hefty fee two reinstate it. When I bought a new motorcycle, I had both bikes on the policy until I could sell my old one. After I sold the old bike I called Allstate to take it off the policy. I was promised a credit for the unused premium on the next bill. When there was no credit on the bill I assumed it was an honest mistake so I called the company and they promised to send me a new bill which would include the credit.

My policy covered motorcycle & PD accordingly. My motorcycle wreck & I didn’t think I would be covered and I found I was and process was simple. Their people are great and I will say policies are expensive.

I got into a motorcycle accident on June 7 2017. Reported the incident immediately and Allstates initial response was swift. Appraisal rep came out the next day to assess the damage on my bike. Even attempted to write me a check that very day to get things rolling. I was suspicious of this. This was not normal given my experience with insurance. I opted to wait until the bike was repaired for payment. I didn't see how writing a check now made sense since a motorcycle mechanic had yet to inspect the bike. The bike was delivered to Motorcycle Center in East Brunswick NJ within the next few days. I notified my Allstate Rep. Things seemed to be headed in the right direction.

I recently required their service again. Aug/2017. I was on my '05 HD Sportster XL 1200 C. A Fine motorcycle. This time I called, I was routed to an East Indian or Filipino Customer service! My clutch cable broke & needed a Cycle Tow. I could barely hear 'her', with an irritating phone echo. Then she didn't speak decent English. Then she didn't know what a Harley Davidson Motorcycle WAS. I stopped & I asked for a U.S.A. rep.! Was immediately transferred. I was assured that I could file for a reimbursement & called a reputable Motorcycle Tow Co. I was reimbursed within a week of submitting receipt. Great! But I am shaken & Disappointed in being 'EXPORTED' to Foreign customer service. Who doesn't know what an HD Motorcycle is?! Also, the last 2 times I used this service, I had to call TWICE, Before I got help.

With Allstate, you are NOT in good hands! - My fiancé had Allstate Insurance for years. He held homeowners, auto and Motorcycle insurance thru them. Never ever had a claim. His agent told him that he only needed comprehensive insurance in on his bike in the winter. He said it would cover it while in storage. My fiancé specifically asked if it would cover it if his bike fell over in the garage. The answer was "Absolutely!" After years of holding collision only during Maine's riding season and comprehensive while being stored, the inevitable happened... His bike fell over.

Allstate Motorcycle Insurance has all options for all vehicles. All policies available and options ready for you. All coverage options that work for every customer. Coverage for all vehicles cars, trucks, motorcycles, boats, jet skis. Coverage that number one. All claim processed no problem ever. Claims service that works. A claim department you can trust and use. Great service representatives that answer your questions. Customer service that you can count on. Service that actually works. I would recommend to all customers.

There are plenty of options and coverage to choose from in Allstate. Everyone is guaranteed to get a policy and customize it to fit their needs and make them happy. The customer service is the best. They always have someone there to answer the phones and real people to help. The claims are very fast and easy to deal with. I can do it over my phone.

Allstate offers many different plans and I was able to find one that met my needs and still stayed within my budget. The claims process was not very difficult but I had to follow up with the insurance company instead of them following up with me which I thought was mediocre service. The customer service was acceptable and helped me compare the plans that they offered and priced it out for my needs.

It is a great platform for customer service and a whole great company to deal with indeed. I would recommend them to a lot of people I know and love including friends and family too. Filing a claim was an easy task to do and complete once I called in for help. Customer service was quite excellent indeed. I enjoyed in alas a great thing and convenience who is chatting with them and the fast service a. Allstate is a great company to be with from year to year and let your family know how great and reliable it is and it will prosper more in the future. The coverage is quite awesome and we could pull it off on a medium income level and will tell all friends and family about them as soon as possible.