AARP/Hartford Homeowners Insurance Reviews

They more than doubled my homeowners policy in 1 year. So, I went elsewhere. They continue to bill me and are now threatening to send me to collections. And their auto insurance isn’t any better. Shame on AARP for promoting this company.

The one of the most worst home insurance and Service by AARP Hartford, Customer service is like they will bring you in middle of the Road and run away, I had a Claim opened on November 8th, 2024 with heavily water leak from one of the Water line and damaged my whole basement after almost three months they were paying me Just $187, saying that $2000 you have deductible while I have already paid to contractor $ 5,500 for replacing the carpet, vanity two walls repaired water line repaired. They should be banned in USA!!! Insured: NIAZ **. Claimant: _ Event Number: **. Claim Number: **. Date of Loss: Nov 08, 2024.

My recently widowed mother made the mistake of taking my late father's name off numerous insurance policies and legal documents and now she's being bombarded with spam calls including "home inspection" warranty scams. Then, out of the blue, a "home inspector" allegedly hired by The Hartford called three times demanding to see her house. No letter from The Hartford. No notice. We requested a letter from The Hartford. A woman named Ingrid called twice to threaten my mother with cancellation because she wouldn't let a random stranger into her home. We called The Hartford directly to ask about this and we were told that these are "probably" independent contractors bullying 86-year-old widows. "Ingrid" said "You want a letter or something" but she STILL won't send one. Does AARP know how AARP customers are treated by The Hartford? Does anyone at AARP care?

I'm 75 years old and trusted AARP to recommend home and auto insurance. They recommended the Hartford. I usually don’t check my rates on things like home and auto insurance because most companies are about the same in rates. About a month ago I looked at my insurance policy rates and noticed the hartford had been increasing my insurance premium by about 25% every 6 months. I understand businesses occasionally have to increase their price due to things like inflation but by 25% is definitely price gouging since the inflation rate is only less than 4% a year. I guess the ceo wanted a new multimillion dollar house. After searching other companies for insurance I found USAA about $500 a year cheaper for the same coverage. I would suggest everyone pay more attention to their insurance costs. It looks like some companies are trying to rip us off.

After years of having both home and auto covered by Hartford, I decided to make a comparison. Found exact coverage for half the price. AARP is no one's friend. Their insurance is sky high and you have no input on how they use your membership fees. Incidentally, the only claim over the past 15 years was a $1,000 wind damage claim on the house which they paid $750 after deductible. No driving infractions, nothing that would cause such high rates.

Best price for both Homeowners and Auto insurance. I saved quite a bit of money when I initially switched insurance companies. Good customer service. I've never had any problems with claims or adjusting insurance coverage. Would highly recommend. Must be over 50 and be a member of AARP.

I called an agent to discuss AARP/Hartford homeowners insurance. The agent took my information about my house in Washington DC. All went well until the agent told me that Hartford would not insure a flat roof. I live on Capitol Hill. Almost every house on Capitol Hill has a flat roof. I would not touch this company with a 210 foot pole. See the other reviews. I don't understand why AARP would partner with this company. Wake up AARP. I'm an angry AARP member.

This is the worst insurance company. They are completely corrupt. They target those of us who are retired. I have never had an insurance claim on any of my properties and they canceled my fully paid policy of $4,000.00 because I did not have a fire extinguisher. After submitting proof of the installation of the fire extinguisher they refused to reinstate the policy because they wanted emergency lighting, at the cost of $50,000.00 installed. They refuse to reimburse the prorated $2,000.00 policy premium I paid for which I am entitled. I have secured new insurance thru Travelers, a much better and more honorable company but dealing with the Hartford was a total time and emotional drain. Go elsewhere. They are the absolute worst.

While my wife and I were watching TV a large section of my garage ceiling suddenly collapsed. In falling it damaged my large propane garage heater and damaged my garage fan. I took many detailed pictures and obtained two independent drywall repair contractors and submitted my claim to my Home-Owners insurance (thehardford). They denied my claim by stating that because the ceiling drywall was installed using drywall NAILS and not screws that ceiling drywall is fighting gravity and screws should have been used to secure the ceiling. My house is 31 years old and as then and as now, it is still 'Common Practice' to install all ceilings using drywall nails. My insurance review states explicitly that 'Sudden Collapse' IS covered by my policy. I have never heard of such a trumped-up excuse for denying a rightful claim. Am I being bullied because I am old and retired. Is there any course of action to obtain satisfaction?

I had major kitchen damage from a leak. I had been getting ill with allergy symptoms but did not realize mold was under the floor, till various companies came to dry the floor out. When I contacted The Hartford, they had not added the Mold protection, that we had added on over 5 years earlier. That was fine, because 3 different contractors said the subfloor needed to come up, which meant cabinets came with it..