AARP Health Insurance

I would recommend this company, professional, and great. Price is great, I shipped around and all is good, Although I did do my homework and it is the best when compared to others, all that's included and the price is very reasonable. I must say no negative from me, everything is great :))

I've been enrolled for almost a year and in the beginning my claims weren't being paid. Once that was resolved all has been working well. Also, appreciated the in-home wellness check-up visit with a doctor.

I have a very good cover with my health insurance:

Best value for seniors, looked at others and decided to stay with United Healthcare. Would recommend to others and suggest they check out all of their plans, such as advantage vs supplemental plans and the added costs for drug plans.

Dishonest people, which isn't the first time I have had a rip off feeling every time I use something related to AARP. The other one was the United Healthcare insurance. They gave the reason for denying my insurance application for something that is just not true. I was honest that I have occasional asthma attacks due to seasonal pollen, dust, and lint, maybe some chemical odors, and for that reason, I just asked the doctor for an inhaler when I got a yearly physical for the "just in case" moment, which is rare. But, somehow they turned into "history of Lung Disease". What?? What a joke. The policy wasn't a large one, either. $10K. So, there you go.

I called to pay my mother in law past due bill. They refused the payment because I wasn't in the system to access her account. My frustration comes in after the representative tells me he sees where I was given prior access for a previous call but not for this day. Really I'm trying to bring her premium up to date and you deny payment. I hung up.

AARP plans changed according to United rep. Went for a cleaning. United paid nothing! Went once last year. So after a lengthy conversation, the rep said have your Dentist bill us again. Geez! 30 minutes on the phone. Maybe they'll pay!

I thought AARP was a reputable organization so I went with their health insurance company, United Health, apparently I was very wrong. United Health premium cost rise every year, and since they have AARP subscribers there should have been cheaper than most other companies. I canceled with United health and picked up another company and saved $75. a month. They had already taken the premium out of my account so when I called for my money back I was told it would take up to 30 days. I can only guess this is because there are a lot of cancellations and they can't keep up with the refunds. I will also be canceling my membership with AARP, they can't be trusted to get you the best deal.

Poor customer service is a "deal breaker" for me and this provider is a doozy when it comes to difficulties getting answers to questions. The representatives read answers from a script, poorly and appear to have little understanding of what they are saying, let alone what you are asking. Also, if you don't like being bombarded with a constant stream of email, snail-mail, and robocall propaganda this is not the company for you. Seems impossible to stop and utterly useless.

AARP has a lucrative contract with United Health Care allowing United to have an exclusive relationship with AARP members. Nothing is more important to senior health than physical fitness. AARP executives disagree. Last year the AARP allowed United to drastically reduce its Silver Sneaker program eliminating gym membership as a member benefit saving United a great deal of money. Enroll in Blue Cross. It includes gym membership. You save on membership and can leave AARP. No more magazines with airbrushed photos of aging celebs.

We picked AARP's United Health Care Plan because we trusted AARP to provide information and services that would benefit my mom. But she recently suffered a stroked and some complications and we found out the hard way that the insurance is a bunch of BS. She was taken to UCLA Medical Center which has one of the best stroke centers in the country. The care there was wonderful. But when it came to for her to be released that's when we found out how horrible United Health Care is.

This company cancelled me erroneously and I was reinstated after making a complaint with Medicare. During the time I was not covered due to being cancelled I paid for all my prescriptions out of pocket. they have attempted to charge me for all that time -- in excess of $900 and they did not cover one thing. I have called several times and was told it was taken care of. Yet, I was cancelled again. I have even received contradictory things in the mail. This company is a customer service nightmare and their co-pays are very high. Not recommended.

The coverage is OK, but from the get-go I have hated their patronizing attitude and stereotype treatment of customers. My first contact when I called to follow up on my application made online, they asked me if someone had helped me with that. Really?? Age 65 and heavy use of technology at work for at least 30 years, not unusual for someone my age, and they automatically assumed I needed help completing an online application based on my date of birth? Their systems are feeble anyway, always glitches, and when you call, the assumption always seems to be the problem is a bumbling, senile old user that did something wrong or entered something incorrectly, then when pressed it turns out they have been experiencing system problems.

I have been a very long time HAPPY customer of the AARP UHC Supplemental Coverage plan. Since 2005. I, however, due to financial issues, dropped my plan a few years ago. When I tried to get back on, I was asked a series of questions. "Did a doctor tell me I'd need surgery in the last 6 months." I answered truthfully and had to wait until after I had the surgery and then apply again. I then applied late in 2018. All looked good. Not much had changed since my coverage was in effect except that I had 2 total knee replacements. It looked good to get coverage again and I did BUT they put me on a higher level plan because they said my records show that I have COPD/emphysema. What? I do NOT. I asked where this info came from and they explained that it came from a Medical Record Warehouse that they check, but would not tell me exactly which doctor, hospital, etc. had this erroneously in their records.

Have not had problems with any health coverage or claims. Very pleased. Coverage is solid, coverage is wide, premiums are within our budget parameters. Accessibility to prompt customer service has been satisfying. Any questions we have had are answered fully. All of my health problems and surgeries and follow-up treatments or therapies have been covered.

Having become old enough for Medicare I chose to sign up my Medicare supplemental insurance with UHC > this, largely based on AARP recommendations. I added a dental rider and this is where my story truly begins. I found, upon searching, that nearly all the dentists available are part of "Western Dental". I called an office near my home and made an appointment. Upon arrival I explained I had pain in one tooth and feared I had a cavity. I also indicated it had been too long since my last exam and cleaning.

We chose the AARP United Health Care because we heard it was good. It's TERRIBLE. Prescription coverage is awful. It's only the end of February and we can't change plans until Dec. We will change it as soon as we can!

By mistake made a duplicate premium payment because it didn't post for over 2 days. After I contacted them about my mistake and 5 phone calls later, finally said they started the credit process and it would take 12 days to arrive in my account. Really! 12 days for an electronic transfer of funds? Today I called after 14 working days and no refund, the person tells me it can take up to a month. OMG! They have your money and won't let go. I've been out of work for months and need this money desperately. They don't care.

My mother passed away on October 26, 2018. On the 29th of that month, I called to cancel her health insurance premium. They said it was too close to the end of the month and the premium would be taken out for October but after that it would be cancelled. They took the premium out the end of November. They said they didn't do it. The bank did but they would make sure it didn't happen again. I went to the bank and they said it was the insurance company. They then took it out again in December, again I called and I spoke to both AARP, who guaranteed it wasn't them, and referred me to United Health Care who again told me it was cancelled. I went to the bank again and drilled down and it was an authorization through AARP who said it was cancelled.

No answer to phone call or no follow thru on promised returns: Last year's plan was a fair value by current standards. This year the benefits are down, the copays are up, the price is up, and the customer service has apparently been discontinued. And plan changes arrived after selection cutoff. I'll be switching next year, if AARP still offers this garbage, I'll be switching from them too.

Three days after the closing window of being able to change insurance companies for Medicare supplemental Part C insurance they sent me a letter that they dropped SilverSneakers free health club membership. They phrased it like this: quote: "New Services Available Jan 1, 2019". Whereas instead it is a large reduction in Service. Now instead of free, we need to pay 50% of the regular membership fee. They claim they sent a letter two months prior, which I never got or noticed since if it was worded the same, I knew I can not upgrade, but can only choose a plan that is equal to or less than the one I have now. Which is the least expensive plan. So, there is no point in even looking at those "New Services".

I lost Tricare for Life due to divorce. I have been trying to get a supplemental policy since October. A major issue has been that I don't know the exact date that Tricare coverage ended and can't get an appointment to find out until January of next year. UHC has been very difficult -- first in finding anyone who understood anything at all about the loss of Tricare and the difficulty of getting information once you are locked out of online sites. Second, getting the runaround about application process and information needed.

I have had my plan since I got Medicare at 65 (I'm 78 now), and it has been great for me (expensive, $170/mo, but great). Except for that $170, my Medicare Premium, Part B Deductible, and prescriptions, I have never paid a penny more for Medical expenses, including surgery. I don't have to fear extreme poverty due to catastrophic medical expenses, as long as a procedure is covered by Medicare, this Supplement covers everything else for the procedure. I just make sure I let medical providers know that I only agree to procedures covered by Medicare. Plus, I can go to a gym with Silver Sneakers, for no further charge, to try and maintain my health. It has been right for me.

I turned 65 on September 10. I have had lots of stents and a quadruple bypass. The end of July I was having heart problems and made an appt at the Mayo Clinic in Rochester Mn. I called AARP United Healthcare and they said, "You can't change plans until Jan 1st of every year." So I canceled my appt at the Mayo Clinic. Had a procedure done by doctors in Des Moines Ia that were not capable of this type of procedure. The results were terrible.

My wife and I recently signed up for the RX home delivery program. The fact that my wife was told there was no co-pay for her ** was a deciding factor in our decision to join the program. On Sept 9 2018, we ordered the ** and were surprised that our copay was about $465 for a 3 month supply. However we proceeded to place the order. On September 14, we had not received the ** and had only 2 days supply on hand. We called customer service and were shocked to find out that our order had been cancelled, the reason given that two requests for approval from our M.D. had not been answered.

This is the worst company to deal with if you have medicare. They now will not cover my heart doctor that I had for 10 years that they did at one time cover. They do not cover my MD doctor that I had for 20 years. They will not cover medical drugs needed. The Silverback is the worst- if you have to go into the hospital for heart surgery they need a referral that can take up to 10 days for approval. If I had waited the 10 days I would have died. I went to the ER hospital and they found me blocked in two areas of my heart. If your doctor tells you what meds to take AARP will tell me no I have to take what they want me to take (when did our government become a doctor). It's time for President Trump to get involved with our health care system (United Health Care and AARP). If this treatment is because of Obamacare then get rid of it now!

I enrolled in their best plan "F" even though it's breaking my bank and premiums will get higher each year. I chose Plan F because it covers everything - so someone in the doctor's office coded my blood work wrong which Medicare ended up denying. I went thru appeals, discussed with Medicare the doctor's office made a mistake so I have to pay for this? I was hoping AARP would have backed me up - they did not and won't. They are unprofessional and don't care. I suggest not to go with a supplement that is so costly and they are not supportive and premiums are over $200.00 per month.

This is the first year for having this insurance. I care for my elderly aunt and switched her to this insurance because of the rates. While the rates are reasonable god forbid if you have to contact customer service. WORST. EXPERIENCE. EVER. I would give it 0 stars if I could. After being on hold for a combined 2 hours and on the phone a total of 3 hours I am no further at getting my question answered. After talking to a supervisor I was told that they didn't know and couldn't help me. Trust me... it's worth paying a little extra for more competent customer service representatives!

I became an AARP member earlier this year. I applied for the offered Eyemed vision insurance and am charged 15.99 monthly. I misplaced the information on the vision insurance that had been mailed to me. I emailed a request for the information a good 2 months ago. No response. I tried calling Eyemed 3 times. Twice I was to receive the information. Again no information. The 3rd time the rep said he was unable to find me in the system. He did give me another phone number to try. I did try it only to have a recording inform me of technical difficulties. This is totally unacceptable. I need to make an eye appt as lately I have been having trouble with my eyes and there seems to be no one who can help me. I am appalled at this type of service. I thought such a large entity such as AARP as well as any insurance plans associated with them would be much more competent and professional.

I've been with AARP for a couple of years. The first year on my auto insurance renewal, my rate increased by over $10.00 a month. The reason they gave me was because of the type of car I drive. I drive a 2005 Ford Focus??? Then last week I checked on renters/owner mobile home insurance. The price was astronomical. I ask the agent if she gave me my AARP discount and was told yes. Years ago I had my renters insurance with the same company that's affiliate with AARP and my payments were about $22, now because they only have a combination package, which I don't need and I was quoted, right at $69.00 a month. So far every company associated with AARP have been higher cost. I don't need their membership anymore.