
Woodside Homes Reviews
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About Woodside Homes
Woodside Homes is a builder that operates in the Southwestern United States. It offers floor plans with both custom and move-in options to fit various budgets. Its website features interactive floor plans.
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Reviewed Dec. 18, 2020
At the time when I was purchasing a home, a realtor reached out to us and told us that she had worked with Woodside Homes in the times past, and that they were really great. So, we went to Bluffdale to check it out and really fell in love with not only the location, but also the sales staff that was there and how they built their homes.
We ended up going with a townhome option in Bluffdale on the Day Ranch area, and the build was known as the Washington. We like the space the most. It was really nice. We have four floors with the basement. It was just really nice having kind of an elevated space. It fits, at the time, our family needs really well. It was great. Other huge things that we liked as well were the lights, the color choices, and things along those lines that allowed us to build a more modern looking home, which is both a style that we liked.
Their staff is great. The people that they have employed there to help with answering questions and showing different builds and models, not only were really knowledgeable about the area and kind of expectations on timelines, but they were extremely friendly. They were always willing to accommodate our requests to come look a second or a third time before we made a final decision, which was really great. It made it feel like there wasn't a lot of pressure, but at the same time, they were definitely interested in our business.

Thank you for your feedback! We appreciate it. Congrats on the new home! Sounds like you found exactly what you were looking for. That's awesome. We're so happy you enjoyed working with us on your new home build.
Reviewed Dec. 9, 2020
My wife and I found a house through Utah Real Estate and it was the first house that we looked at. The rep who helped during the purchase was great. From application to underwriting, that took about a month because we were in the process of getting approved. We then had a quick move-in. Quality-wise, there's a lot of key things where the subcontractors cut corners on that I found annoying. I'm working with the warranty specialists to get it fixed.
We have some major flooring heating issues that we're working on. There are odds-and-ends that don't make sense. For example, Woodside definitely needs to meet with the engineers. In all their buildings, they need to all have their main water line in the same spot. I've checked multiple houses. Stonehaven is particularly what we live in. All their water mains’ shutoffs are in all different spots in the house. We had a water softener installed yesterday. We couldn't even hook to our cold water because our main valve was in our kitchen and our water heater was upstairs. My main thing is just the consistency of building and using common sense on where to put stuff.
The warranty specialist has been really great, intentive, and has come to our needs. I wanted access to plans and to be able to have an idea. When we bought this place, we never got a firm confirmation on the square-footage of the upstairs and downstairs and how much carpet. We didn't get any of the details on what materials were in the house itself. The biggest thing that my wife and I recently talked about is quick move-in. A few things were added but when we moved in, those things were not put in. I was a little disappointed. I asked Woodside if we could transfer that over into something else but they said they couldn't do that. I told them that I don't know where that 8 grand plus of upgrades actually went to. First-time homes are not going to be perfect. but there should be knowledge of everything being in a central location and being able to access it.

Great feedback, Ben! Thank you for this. Our division will be made aware of it so they can consider it for future construction. We're glad your Customer Care Team is on the job to help you fix the little issues you've come across. We hope you're finding joy in your new home despite these few things.
Reviewed Dec. 8, 2020
We chose Woodside Homes based on the floor plan and availability. The home consultant was very friendly and helpful. The house that we got was already built and we liked the space. We have more backyard than anybody else around here.

We're so happy that you like your new home and that you enjoyed working with us. Thanks for choosing Woodside!
Reviewed Dec. 7, 2020
I chose the area and the location of where Woodside Homes was at. I like the community. It's gated and it's pretty quiet. I also like the customer service that I get from Woodside. Since it's a new home, we're still under warranty. They listen and they get someone out to fix whatever we have. We call them or make an appointment in the online portal. When we go through the portal, they get back to us within 24 hours, then they find out what the problem is, and they schedule to get someone out to come and fix it. So, the experience has been great. As far as the other three homes that I've bought from builders, this has been the most responsive. I would definitely recommend them to anyone else.

This is wonderful, William! It makes us so happy to know that we've been able to help you out quickly and thoroughly. Thank you for your kind words. Here's to many happy years in your new home!
Reviewed Dec. 6, 2020
I like the floor plan of the Woodside homes. It met the needs that we needed. I wish that they wouldn't have locked me into what I wanted on the outside before I could go look at what I wanted on the inside. I would have changed some things. I wouldn't have done the tandem windows. I probably wouldn't have done the nine-foot ceilings because I would have rather put the money into a little nicer things inside the home. Once you were done with the outside, you couldn't go back and change it without spending a lot more money. That was kind of a mistake. They should let us look at the whole thing first, and then I would have done things differently if I could. Other than that, our home consultant did okay. We liked him. The customer service team could answer all my questions. Overall, it was a good experience. But I would tell others to be very careful about what they get for the outside of the home before they knew what they were going to get on the inside.

This is fantastic feedback! Thank you for this. It will be provided to our sales leadership. We're glad you're happy with your home overall. Here's to many happy years there, Colleen!
Reviewed Dec. 5, 2020
Woodside's model homes were presented a lot nicer than the ones that I've been to. I like the master bedroom, the master bath, and the pantry in my home. Everybody at Woodside was really nice and helpful. If I could, I would do it again.

Awesome! Glad you enjoyed your Woodside experience. That's very important to us. Congrats on the new home!
Reviewed Dec. 4, 2020
We purchased the Canyon model from Woodside Homes. We like the capability of it being five bedrooms and three bathrooms. In the initial sales process, the rep could have slowed down just a little bit because I probably would have chosen the bigger model. Once you put your decisions in, even though they haven't started building, you can't go back and change it. I paid additional money to convert a den into another bedroom and bathroom, where for that same price, I could have gotten the bigger model that already had the five bedrooms, plus it would have had a loft space. So, it would have made more sense for me to get the bigger model. But when I was going through the process, we just did it so quickly and then I thought about it afterwards. It was silly.

Thank you so much for your feedback! It's very important to us and will be provided to our sales leadership so they can consider changing their processes if needed. We truly hope you're enjoying your new home regardless of this. All the best!
Reviewed Dec. 3, 2020
I've been pleased with Woodside's customer service and the help that I've gotten when I needed it. I saw the floor plans and the pricing and went with them. Overall, the quality is good. I was very happy with the whole process as well.

Thanks for the 5-star review, Austin! We're happy we've been able to meet your needs. Congrats on the new home!
Reviewed Nov. 25, 2020
The models that we saw were the best ones that we actually like. Everything we wanted for our house fit in the model that we bought. I like its open space. The customer service team was really helpful, super friendly, and on top of everything. They took care of everything we needed and directed us to the right direction to make that happen. The contractor was really knowledgeable. He knew everything about the home. Any question we had, he would answer right away. We were really satisfied. We already recommended a couple of friends to Woodside, and they're looking into it. Woodside is really smart, and the homes are built nice and legit, the way they're supposed to be. We were really satisfied.

Wow! Such a great review! Thanks, Victor. We're so happy you've enjoyed your experience with Woodside. Thanks for choosing to take your new home journey with us. All the best.
Reviewed Nov. 24, 2020
We were looking for a used home because we thought that a new home would be out of the options and out of our budget. But we stumbled upon Woodside. We fell in love with the house and it was affordable. We jumped on it. The salesman, James, was awesome throughout the whole home-buying process. And we haven't had many issues as far as craftsmanship. There were little things here and there but they were handled correctly. We're happy with the customer service aspect. It's worth it to buy a new home from Woodside. It was an easy experience and I would recommend it to a friend.

Thank you for the kind words! We're glad we could surprise you with the affordability and options that a new home could offer. Here's to many happy years in your new home!
Reviewed Nov. 23, 2020
The reps did a really good job. They kept us in touch and informed with what was going in the house. They kept sending us pictures of when it was still being built. It was amazing. Woodside was easy to work with and they were professional.

We're so happy that you enjoyed working with us. We hope you're enjoying your new home and that you'll make many happy memories there!
Reviewed Nov. 22, 2020
I like the square footage they were offering for large homes, medium homes, and small homes. They were good prices. I got a three-bedroom. It's perfect for myself and my husband. I like the bathroom because it’s a walk-in shower. They gave me a walk-in closet, which was big. It was a split floor plan. I really liked it. It also has a good sized backyard so I got one of the bigger plans. Everything's new. It it cable ready and electric car ready. It has solar. I save a lot of my electricity. I'm amazed by the solar. I really like the area.
The lady that helped us was Heather. She was real friendly and really nice to show us anything we wanted to see. She was helpful in a lot of ways, what we could do and what we could save money on in the house. We could put our own fans if we didn't want any fans put in, or saving in other areas where we could do that later. So I really liked that. I also dealt with Ryan and he has been nice. He answered any of our questions. The Woodside Homes staff are really nice. They come out and fix things that we notice. So it's been really great.

Sounds like you found everything you wanted! That's so great! We're happy we were able to help you build it. Thanks for choosing Woodside, Sara!
Reviewed Nov. 21, 2020
The layout is great. I do not find any other builder that I have in this area. The floor plan, the backyard, the side yard, as well as how those rooms were laid out. They built it quite fast. So whatever they promised, they delivered on the day. I'm planning for an investment property in the next year or two and that would be Woodside.

Thanks for the kind words, Sumit! We're glad you enjoyed your Woodside Homes experience! Congratulations on your new home!
Reviewed Nov. 20, 2020
We looked at a bunch of floor plans that we liked. We ended up choosing Woodside because their price was reasonable and we liked the fact that we could customize our home to fit kind of what we wanted it to be. There were other options that were cheaper in general, but we were willing to pay a little bit extra to be able to make our home more of our home rather than a cookie-cutter. We customized the counters, cabinets, and flooring. There were structural modifications that we wanted to make that we were able to do. We love that. We could change lighting if we wanted. They were really easy to work with.
In general, we've been really pleased throughout. Earlier on in the process, there were some things they could have done better. Like when we did one of our floor wax, we noticed that there was some damage in the floor that they hadn't addressed before they put carpet down. So we showed it to them and they patched the floor. When they found those mistakes or identified them, they were extremely responsive and they really tried to fix it and make it right, which was great. We've recommended Woodside to multiple friends and people that are looking at homes in the area, or even people looking for investment properties. We've talked about it because it's been a really good option. There's a lot of good value as well. It may be a little bit more expensive than some, but the quality of the home is higher than the other ones that you pay less for.

This is great! We're so happy you were able to make your home as you wanted it. We feel that's the best part of building a new home, and it's always a joy for us to help make those dreams realities. Thanks for choosing Woodside and for the kind words. Congrats on the new home!
Reviewed Nov. 19, 2020
Woodside Homes built a great home. I bought it right when COVID hit, so I understand that there was a certain level of customer service that was lacking that maybe wouldn't have been there otherwise. The walkthrough process was not good. Getting stuff fixed afterwards has been an issue as well. The home builder does it within the first year, but a lot of the stuff that was pointed out wasn't fixed. The solar introduction was a nightmare for me too. There has been a big problem with the solar and I don't know how much is Woodside Homes to blame for it and how much is SunPower. Other than that, Woodside Homes has been very helpful. The salesperson was very friendly and approachable and I really liked the house, the layout and how it looked.

Thank you for your honest feedback Michelle. Feel free to ask the Northern California division if they are extending your one year warranty period to include the months that they paused service due to COVID. I would also recommend contacting SunPower with your concerns regarding your solar power system. If needed, contact your Customer Care Team and they can help you work through any concerns with that system. We're happy that you like your home and that you chose Woodside to build it. Thank you
Reviewed Oct. 29, 2020
Updated on 11/25/2020: I reviewed Woodside on October 29, 2020 and almost immediately got the stock response that someone would be contacting me to address my concerns. Never happened. I have, however, been told by the latest Woodside representative assigned to our home that “it won’t be perfect, it’s just a production home” (a $480,000 production home), “a lot of your neighbors have the same issues”, “this community is bad”, “I feel sorry for you guys”, and when we stated that we don’t need perfection, we just want what was promised, his actual response was “well I don’t work in sales”. If you want a builder who stands by their product and produces a product equaling the quality the promise at the sales office, choose someone other than Woodside homes.
Original Review: We chose Woodside because of the beautiful model homes and the reputation of the company and we could not be more disappointed. We have been in our home for 14 months and are still struggling to get warranty items corrected. We have had multiple representatives assigned to us and each one comes in claiming they have no knowledge of the problems. We have had trades managers, Woodside reps, supervisors, and superintendents, and third party inspectors all come to our home on multiple occasions to “inspect” and “evaluate” but when it comes to getting the repairs scheduled and completed it’s a huge hassle.
Nine times out of ten when they do come to fix something it looks worse than when they started or something else gets damaged in the process. I could go on and on, the bottom line is everyone wants to put the blame on someone else and no one wants to fix our defective home. If you’ve purchased a Woodside home, I wish you well; if you’re considering purchasing a Woodside home, I suggest you run the other way.

Hello again, Dawn. I received a notice from the Nevada division that they are in communication with you and have been assisting you recently with service requests. Feel free to stay in touch with your Customer Care Team so they can continue to assist you.
Reviewed Oct. 4, 2020
We were looking for a new project in the area. We did an online search and found Woodside Homes. We really liked the project. We realized how it was coming along, especially the location was close to the area where my work was going to be. It's a brand new house and that's what I like about it. So far, our experience with them has been great and acceptable. If there were any issues, they got back to me in a very timely manner.

Thank you for your review, Gui! We're happy that you've enjoyed working with Woodside. Congratulations on the new home!
Reviewed Oct. 2, 2020
My sister lives a mile from Woodside Homes, and we saw the flag. We came in and looked around. I had looked in a lot of different housing tracks and I just fell in love with them. I liked the quality in the house. Heather, the sales rep, was wonderful. When I first bought the house, I bought a Daisy. Heather said, “Well, we have more.” I didn't realize there were more models on the other side of town. I went over, changed my lot, and got the bigger one because I fell in love with it. The landscaping wasn't that great, and it died really fast. It was put in too quickly. But other than that, the purchase process went really well.

Thanks for your review, Elizabeth! We're happy you found the one you wanted! That must have been a fun day. We're sorry about your plants. Our Customer Care Team will reach out to discuss them.
Reviewed Sept. 22, 2020
I have loved my home! I love the design. Everything flows smoothly. I love the laundry room next to the master. The master bathroom is so big! My pantry is the biggest of any homes I've seen recently! Ben ** and Hunter ** were awesome to work with!

Thanks, Kimberly for your review! We're so happy that you love your home. I'm sure Ben and Hunter will be happy to hear your compliment. All the best in your new home!
Reviewed Sept. 21, 2020
Woodside Homes had better square-footage. Originally, I was gonna stay in Elk Grove but then, the square-footage was like I was buying a small house. To get the best amount for my money, I decided to go to South Sacramento and that was where I bought my first house. I also bought my second house through them. I like the design of their homes and I like the big windows. I don't like houses that have small windows. I noticed KB Homes and I hate the construction of their houses. They look like they were thrown up. Even though they are a bigger company than Woodside Homes, their houses are crap. So, comparing them now, I like the way Woodside Homes look. They're pretty decent houses. Whoever the builder is, they do love windows.
I had a Realtor the first time I bought the house. I wanted to make sure that I was getting the best deal and that I wasn't getting thrown under the bus. They told me that they were gonna take care of me. The finance manager at Woodside Homes was awesome. Adrienne did an excellent job. But when I bought my second home, it was kind of a crazy situation because I had a Realtor and Woodside tried to use the fact that I was a returning customer against him. They didn't give him his money. It was kind of not good. It was unfortunate for him not to get paid because he was the one that helped. Other than that, I love the team that was helping me.
The only thing that kind of like raised a red flag is that I was between getting this house and going to another builder and they had a bigger incentive but then Woodside pulled me with a bigger incentive that they had, and then they were full of crap. When I came back, Woodside offered a little less. I still got an incentive but they played their game. They were playing tug of war with me and that was why I felt like I needed an agent. If they have any way of accommodating you to get you to buy a house, they'll do whatever it takes. My second experience was definitely better than my first experience.

Thank you, Latoya, for your review! We appreciate it. And thank you for buying with Woodside again! The Sales Team at the NorCal division will review your concerns about your experience to see if any practices need modifying. We're happy you like your new home and we hope you will enjoy it for many years to come. Congrats!
Reviewed Sept. 20, 2020
We chose Woodside because it was an RV community. We purchased some of the minor upgrades, kitchen stuff, and it was a good experience. Overall, it was easy, seamless, and simple.

Thanks for the compliment, Dillon! We're glad you enjoyed your experience with Woodside Homes. Here's to many happy years in your new home!
Reviewed Sept. 19, 2020
We were looking for a house and we drove through the area of Manteca, California. We saw this house and we didn't know it was from Woodside or not because at that time, the site was already sold out and they were just selling their model houses. So we pretty much walked in and fell in love with the house. The curvature of the home really got the our attention. The type of things that are in the house gives it a beautiful flow. The colors and the overall design of the house is beautiful. Their customer service is amazing and very kind. Pretty much any time that we've had any kind of issues, they've been pretty on top of helping us out.
The main person that would come in and help us is Darren, and he is an amazing person. He is really down to earth. Any time that we've had any kind of issues, the smallest one or the biggest one, he has found solution. He has brought it up to his management and has always gone above and beyond to take care of us and the community that's around here. Any time that we've asked questions or emails or have called, they've been responding on a timely manner.

Thanks for the kind words, Shamiza! We're so happy that you enjoyed your Woodside Homes experience! Congratulations on your new home and we hope you'll make lots of happy memories there.
Reviewed Sept. 18, 2020
Frank over at Paloma Ranch was awesome. He was very professional. The big size lots and RV parking made us purchase from them. We got nothing but good experience.

That's great! Frank is a great person and we're happy he was able to help you find the right home. All the best in your new home!
Reviewed Sept. 7, 2020
We were driving around the neighborhood and came across the builders. We liked the design of the house that's why I went and purchased. What sold me was the layout of the plan which was an open floor one. The home buying process was good and easy. I liked that they kept me informed on every step of the way. The customer service was good too. The superintendent comes around and asks a lot of questions on what we need even to this date. It's been over a year and he's still around. If he can help in any way, he does.
There have been some things as far as the finish work on the drywall that I wasn't happy with but they've been pretty good about coming out and fixing them. I wasn't happy with some of the craftsmanship that they did but they've sent other guys out to fix and kinda do over whatever they did. Other than that, I've been pretty happy. Woodside built the house that I always wanted. I got a nice home which is my dream home.

Thank you so much, Israel for your great review! We're glad we were able to work out some of the kinks in your dream home. We're happy you found what you were looking for. All the best!
Reviewed Sept. 6, 2020
I was looking for nine feet ceilings and many popular vendors are just focusing on eight feet. Lennar was giving nine feet even in the second floor, but it was a bit expensive. Woodside Homes was also a bit expensive that time but luckily in March, they gave a good offer. That drove me into them and they are a great builder. I have a good experience with them. They are all professional. Their websites are very good and their financial approval process is much more quicker than I thought. I have no issues in whatever they suggested and whatever they promised in their catalog. The only thing is the home warranty they give is just one year. If it is little bit like two years, that'll be excellent. That will be good for them in the long run.

Thank you, Srinivas for your great review! We're glad you enjoyed your experience with Woodside Homes and that you are liking your new home. We will consider your feedback about the warranty duration. Thanks for the input!
Reviewed Sept. 5, 2020
Woodside worked with our schedules and the sales agent, Nancy, was always available. She would take my calls if I ever have questions and so would Tom. The process of getting the notary over towards the end could've been better. That was kinda short notice. We ended up having to meet this poor gentleman super late and then he had to come back the next day to our house because we forgot to sign something. Other than that, everything was good.

Thanks for your review, Steven, we appreciate it! We apologize for the scheduling issues with the notary, but we're glad everything worked out!
Reviewed Aug. 31, 2020
As a first time buyer, I was trying to educate and familiarize myself with all the costs to help plan and stay within a certain budget but felt the inspiration gallery was only available after signing agreement and paying deposit. Only after signing I am able to view the prices of the options and was surprised how high some of them are, which is very frustrating and I felt a sense of being duped.

Hi Heidi! We apologize that you feel frustrated. It is never our intention to "dupe" anyone and we always intend to be straightforward in order to provide a great customer experience. Your feedback is invaluable and will be provided to management for review.
Reviewed Aug. 23, 2020
I made an appointment to speak to someone at the Sky View Homes in Menifee. Due to Covid it is mandatory to make an appointment. We showed up 5-10 minutes early and the person we were meant to talk to was with another couple. No problem, we went and toured the homes. 20 mins later we return for our appointment but the person was still occupied. The office person/greeter? Was apologetic and attempted to answer questions... we wait, and it’s now 2:30 (original appointment was for 2:00) and she comes out with this couple and asks if we need anything. I let her know we were there for our 2:00 appointment and she was shocked/dismissive until the office lady confirms. She lets me know she’s on her way out with this couple to show them a house.... asks if that’s ok. Not that I had an option, then hands us back to the office lady who attempts to answer questions but ultimately had no answers.
We’ve spoken to her in the past and she didn’t have answers then, so she suggested we make an appointment (like we had) but here we are back to where started. Talking to the office greeter for a third time. At this point I’m unsure of what info the official person even has. I don’t think I’ll go back for a fourth time to find out. They don’t know:
- when future homes will be built- how many of the plan we like will be built/when
- which upgrades cost what
- no one has a clue about time frames of anything
What we know:
- we can’t commit or put money down on a house/lot
- we MIGHT be called in 4-8 months about what the builder has planned
- some lots do accommodate RV pad as advertised but not all and, "We don’t know which will and won’t and it’s subject to change but hurry and put your name down and tell me NOW what you do and don’t want because if the model you want comes available we will call you and we will need to know if you want it right away, but we won’t give you price and we won’t commit to any information but YOU must tell me immediately and get on the list"... We were given statements like “Wood Costs are going up! Cabinets will be more and more,” “We’ve been sooo busy it’s hard to know what’s going on or who we’ve talked to,” “There’s a huge list and we talk to hundred of people a week - but we won’t take money down, you can’t commit to anything and all we can do if write your name down.”
I like the layout. I like the options. Im mostly partial to the school distract and high school zoning but I am also suspicious of the ambiguity and I’m disturbed that a person wanting to commit to a half a million dollar purchase, is pre approved and putting down 20% is so disposable. Maybe if they are THAT busy, we are disposable. But our names on some kind of list. A list for what? I don’t know.

We apologize for your frustration. It is always our intention to stay on top of what's going on with our communities, but when they're selling so quickly, and there are many things going on behind the scenes that impact availability, pricing, etc, it can be hard to have the answer to every question at times. Your feedback is invaluable though and will be used to guide our practices where applicable.
Reviewed July 8, 2020
When we were trying to find a house, we wanted a quick move in and Woodside Homes was the only one in this community. They did a pretty good job and buying from them was easy because we didn't have any loan, so it was fast. They also built the house really fast but after we moved in, there was some crack on the bathtub and in some small area on the wall. They need to fix a little bit of a hole there.

Hi Bochen! Thanks for your feedback. We're glad you found the home you were looking for! About your service needs, have you reached out to your Customer Care Team yet about them yet? I will be sure to send your feedback over to them, but you'll want to submit a service request to be sure it gets in their queue. Thanks for choosing Woodside!
Reviewed July 7, 2020
Woodside should know they've got a good employee in Jannah. They shouldn't let her go. She was the one that I worked with the majority of the time. There was an issue before we closed that I felt could’ve been handled better and she was the one trying to keep me from jumping off the ledge at times. She kept us hanging on when I felt at one point we were being strung along. When we decided that we were gonna sell our home and go for this home at Woodside, the contingency restriction was that we had 30 days to sell our house or else they wouldn't go into contract with us. I knew that wouldn't be a problem because our home was in a desirable area. In fact, our home sold in three days. But the superintendent on this job focused on all the other homes, to get them completed. We bought a model home and even though it was finished and there was really no deadline to meet in getting someone in it, we were held up.
I didn't think it was because the house was a model. The superintendent focused on what wasn't done to finalize the phase. I saw a house built next door to me in 45 days. It was the empty lot when we went into escrow and that man moved into that house five days after I moved into mine. So it just wasn't a priority to the superintendent. The superintendent said something about signing off to the city. But he knew all along that we had our house up for sale. So I was very frustrated with that. He did not have a very good handle on the fact that we really needed to be in our house by the middle of November.
Our home closed on the 7th of November and although our buyer was willing to give us an additional week, we didn't get into Woodside until December 7. When your house is closed and you're living in their house, that means you're paying back to live in your house. That was not a good thing from Woodside. When they know when my closing date is, they better be sure I can close with them at the same time. But they didn't do that. They just kept telling me they were working on it. We would come over and nothing would change.
There was no permanent fencing up there even though the fencing wasn't taken and all the models were sold. They weren't even showing anything because everything, except for the one that the salespeople were in, was sold. So they had every opportunity to get people in the models. We really liked the floor plan of this home that we bought and the location, and we've been real happy with the quality. But they dug their feet with us. The superintendent could've done so much more. Maybe Woodside was telling him not to. I never talked to anybody at corporate at Woodside. I probably should have called them and said to tell their guy to get going here because I did my part of the contract.

Hello Paula. Thank you so much for your feedback. Our intention is to always provide a great experience for our customers and apologize we didn't fully provide that. We apologize for the frustration you experienced. I personally am not aware of the details behind your situation, but I will provide your feedback to the division office so they can review it in order to guide future interactions. We hope you're enjoying your new home. Here's to many happy years there!
Reviewed July 6, 2020
The location is pretty close to where we lived so we saw the models being built. So we talked to our agent and brought her to introduce us to the sales agent there at the model homes. We worked with Katie a little bit but Kimberly was the agent for the community we bought in and they were both excellent. The only real issue we ended up having was that our house wasn't actually painted the color we thought it was gonna be painted on the inside. Somehow, we all missed it. It was supposed to be a pretty light gray anyway and my wife and I talked ourselves into the fact that it's really less noticeable than we thought. But when we finally got a touch-up canister of the paint and then touched something up on the wall, we were like, “Oh, our house isn't painted.” But we were able to resolve that with Kim and with the building team.
One other thing that was a little bit difficult for us was the way that the retaining wall was built along the side of the house and in the backyard. That limited some access for some other equipment once we got into the home. So it wasn't great. But it really wasn't a huge thing and we knew about it going into it. Our retaining wall had been there for months before the models even started going up. Ultimately, I don't have many complaints at all with Woodside Homes. It was a great process and we felt pretty well-informed. We also really enjoyed the design process at the design studio and we're very happy with all of our finishes and how everything came out.

Hello David! Thanks for your feedback. We appreciate that. We're very glad those issues got sorted out, apart from the retaining wall. We hope you were able to get your backyard done as you wanted regardless. We hope you're enjoying your new home!
Reviewed July 5, 2020
We like our home. There are a few areas where the floor feels uneven and there are little lines in the carpet here and there but it's just stuff that I could nitpick on all day. I'm happy with it for the most part. I also added a reverse osmosis system and a water softener to the house. I went with Woodside because a friend of mine said they were very good and produced a very good product, and I thought it was a decent experience to go through. They met the expectations of what I had to put in there. I just wish they could have been a little more above and beyond as far as trying to be more proactive with things rather than letting me inquire about everything.
In the beginning, I was told what was gonna happen as far as getting updates and being more involved to embrace the process. But that really didn't happen. If I had questions or concerns, I talked to the superintendent myself. When dealing with Heidi, it was very informative. She had very quick responses up until I dropped the earnest deposit. There was very little communication after that, which I kinda understand to an extent.

Hi Ryan! Thanks for your feedback, we appreciate it. We apologize that you experienced a decline in communication. We never intend for that to happen. Your feedback will be provided to the Nevada division for them to review and use to improve their interactions. Here's to many good years in your new home!
Reviewed July 4, 2020
We liked the location of Woodside Homes and working with them was awesome. It was easy, clear, very simple and very organized. I work for a homebuilder myself, so I'm very familiar with the process. They made it a lot less stressful than it can be and Tiffany, our sales agent, was great. She was wonderful and we were very confident and very comfortable with her. She addressed any concerns that came up, but there weren't very many issues along the process. When I did have them, she was readily available and was very responsive.
I'm townhome builder as well, so I was able to compare to my own builder with Woodside Homes, and the build of our home is great quality. Nothing's ever perfect, which is expected, but it's fantastic. I would also recommend building with them and I'd build with them again if I ever was in the market. They have a lot of options to choose from and they do a wonderful job with their marketing. Plus, their sales and construction team were super efficient.

Thank you so much for the great comments, Danielle! I will pass them on to Tiffany. We're so happy you enjoyed your Woodside Homes experience. Here's to many happy years in your new home!
Reviewed July 3, 2020
When I purchased my home, the communication could have been better between my realtor and the sales office to Woodside. I learned about them from my realtor and from the start of the process, I was told that certain floor plans would be available to view but they weren't. So it was kind of more like, "Use your imagination." Thankfully, I am in the industry of multifamily construction so it wasn't that big of a deal for me, but I imagine for a less experienced buyer, it would have been an issue. But other than the lack of communication during the buying process, it was pretty uneventful in a good way.
Also, since my particular development is still under construction, the general contractor on the project isn't very considerate of the residents that are currently here and that seems to be my biggest thorn. But despite that, the quality of the home is comparable, considering the price range. I have some minor issues but nothing detrimental. The appliance package seems okay as well and everything seems to be on par.

Thank you for your feedback, Aleksander, we appreciate it. We apologize for any mix-ups you experienced when looking for your new home. We're glad you found one you liked though! Your feedback about your Superintendent will be passed along to the division office for their review. Thanks for choosing Woodside!
Reviewed July 2, 2020
We bought the home that was built by Woodside. We like the area more than the house but we had the best purchasing experience. The Woodside agent that we had was awesome and we absolutely loved her. She was patient with us and was understanding the troubles that we went through selling our previous home. We've had zero negative things to say about Woodside and even now, the customer service rep that we worked with has been great. She listens well and is always willing to come out and check on us.
Reviewed June 30, 2020
Somebody let us know that Woodside Homes was building in this area and we drove up. We took a look at some of the models even before they were open. We saw them building them and we met with Kim. They had her in a little trailer out there. We talked to her several times and she showed us the different models that will be available. We kept in touch with her, came up here several times and we looked at different lots, which was great.
We finally decided on one and moved on. It took a while because when we first started coming up here, the models weren’t even done yet. We still have a few little things that need to be repaired and I haven't put in the ticket yet. With the whole Coronavirus, I thought we’d just wait a little bit here but we’ve been very pleased. This is our second new home and there’s always a little thing here or there. The experience working with them has been great. It was efficient, easy and a pleasure. I appreciate them Woodside Homes and I would recommend them.

Hi Ian! Thank you so much for your review, we appreciate it. We're glad you enjoyed your Woodside experience and hope the best for you in your new home.
Reviewed June 28, 2020
I purchased my Woodside home back in 2006 in Victorville, CA at the Braeburn community. Woodside Homes was actually recommended to me by a Kaufman & Broad site sells agent (go figure). I purchased the Plan 3 with the craftsman elevation. The office sells agents, Cindy and Carrolyn were excellent. They made my purchase a very easy, fun and enjoyable process. I literally watched my home from being a marker stick (Lot **) in the dirt to a big beautiful well build dream home. I remember after I moved in, I had a problem with one of the two a/c units. I walked down to the sells office and told them and they IMMEDIATELY sent someone out to correct the problem. I no longer live in my Woodside home but God knows I surely do miss the ol’ beauty. You won’t be sorry with Woodside on your side!

Thank you so much for such kind words! We're glad you enjoyed your Woodside experience and home. Maybe someday, you'll be back in another Woodside home.
Reviewed June 27, 2020
My sister-in-law was looking to buy a home. She showed us where she was looking at and we kinda jumped into that, too. We had a great buying experience and Woodside's rep, Tonya, was very helpful. She explained a lot of stuff to us. It was our first time buying, so we were a little skeptical about everything. She showed us all the homes and we saw the whole community around here where we live. We liked the Woodside one compared to some of the other ones we saw and so far, we pretty much like everything about our new home. I love all the bedrooms that we have and things are great here. I also feel that we got a good deal on the house because Tonya added a bunch of appliances that we didn't have to pay for. Plus, I didn't really have to pay a down payment. I just put down $2,500 and I got my money back on most of my stuff.

Sounds like everything went really well for you! That's great! Thanks for the feedback. We will be sure to pass it on to Tonya. Congrats on the new home and welcome to the Woodside family.
Reviewed June 26, 2020
Woodside's sales reps were pretty transparent and everything was upfront. They were also willing to do whatever we needed. So far, the quality of our home is good and love the kitchen as well as the bonus room.

That's great! So glad you're enjoying your new home, Cameron. Thanks for choosing Woodside. Here's to many happy years in your new home!
Reviewed June 25, 2020
We were looking for a bigger house. We wanted a five or six-bedroom home and other companies didn't offer that. But that was what Woodside Homes was offering us, so we chose them. Our sales consultant was good and everything in the house is so nice. It looks like good people live in it. But there were a couple of things that we didn’t like with Woodside and the home was a little bit expensive. And for the value we paid, we’re not happy with our front yard. They just put a little bit of grass on it and I can’t say it’s discrimination, but other houses have more grass at the front. In the subdivision we’re living in, their house are so nice and the front yard of the big houses are so nice. But our front yard looks like it's for poor people. Now we have to hire somebody to do the job again and it will cost us almost $6,000 just to grass our front yard.

Hello Balwinder! Thanks for your feedback, we appreciate having it. Have you brought up the front yard concern with your Customer Care Team? We want to ensure our homeowners are happy and it may be something they can help with. I personally can't promise that though. I will be sure to pass along your feedback to them. We're glad you like your home and send our best wishes.
Woodside Homes Company Information
- Company Name:
- Woodside Homes
- Company Type:
- Private
- Year Founded:
- 1977
- Address:
- 460 West 50 North #200
- City:
- Salt Lake City
- State/Province:
- UT
- Postal Code:
- 84101
- Country:
- United States
- Website:
- www.woodsidehomes.com
