Woodside Homes Reviews

We purchased the MGM Grande 3600 sq ft in 1996 and have had nothing unexpected happen. The Trane AC units were replaced at 20 yrs but nothing else other than changes we made to flooring, master bath mods, tall baseboards and crown molding to match throughout. We also updated all counters with Sedna granite throughout the house. We had one problem with a curve in the banister where the wood started separating way beyond the warranty, like 15 years after build. After speaking with them they offered to come out and take a look with the Artistic Stairs people who initially built it. After review, they offered to make the correction free of charge. Wow, amazing customer service. Also meets an energy star rating and the doors and windows, now 27 years old operate like new with no leaks...

We bought a home in Lake Las Vegas in 2024 that was built in 2020. The outer wall is cracking and the wall is separating at three different connections. Meeting our neighbor on the cracking side, they told us the builder had patched the wall three times already and never fixed the problem. We contacted the previous owner who said she repeatedly complained to the builder but all they did was patch the wall. Then it would crack again and they would come out and patch the wall again.

I would absolutely not recommend Woodside Homes to anyone! We bought and moved into this townhome in West Haven less than two years ago and are already having to replace the central air! The coils were installed upside down- which you can’t even get to, to repair without a sawzall and a major repair bill, on top of a new AC unit, because of the electrical grid they installed in front of it. I can’t even believe we have to fix this after 2 years!

We built with Woodside in Utah, but for the past year we’ve been trying to get them to fix a major mistake that should have been resolved before we ever moved in. We even pointed it out during our walk-through, and were assured that if it became a bigger issue down the road, the warranty would cover it. HOWEVER, every time we contact them, we just get the runaround. This is beyond frustrating—and completely unacceptable—especially considering the issue poses a potential safety risk to others.

Our house is in Mesa, AZ. When we closed, it seemed really warm in some areas. We asked them about the heat in the house, and they said we may need fans and blinds. No, we needed insulation. They failed to add insulation to our attic - specifically, there are huge gaps where they appeared to have put drywall up on the ceiling and never added any insulation. When you enter the crawlspace, it's all drywall and trusses - in Arizona.

If you desire a nice looking home with... Questionable build quality. Woodside is the builder to select. Glendon Vinyards, 2021, rush job, cracks, large void on foundation and uneven floors with bulges. Water leaks etc... Best dumb house we have ever purchased.

I am extremely disappointed with the experience I’ve had with Woodside Homes, particularly regarding their failure to honor the terms of our contract and their lack of response when I sought clarification. My partner and I recently purchased a home located at Summit at The Dells in Prescott, Arizona. As part of our agreement, Woodside Homes promised us a $15,000 incentive to be used for window coverings after the closing of the home. This was clearly stated in our contract, and we made sure that this agreement was documented and confirmed in writing during the purchasing process. However, after closing, the promised $15,000 was never provided. We were left in the dark about why this was not fulfilled, and we have received no explanation or transparency from Woodside Homes.

Worst decision EVER! This would have been our 3rd home built, so it’s not we are new to this. Woodside doesn’t care about your concerns or trying to fix them. We were going to buy a home from Woodside in Clovis, Ca. My husband is a concrete contractor and very familiar with concrete. Our foundation was poured on one of the hottest days in the summer, and they took no precautions to help ensure that it was sound. Within a month of pouring the foundation, we had a huge crack extending from one bedroom across the hall and threw a bathroom. Big enough that my concrete contractor husband was very concerned! After bring it to their attention, and voicing our concerns, they simply said we’ll get back to you.

We just signed a purchase agreement for a beautiful Woodside home. We are working with KC who is a very honest and knowledgeable sales consultant. We are hoping to update a 5 star review in several months?

Uneven floors and possibly the foundation, crooked windows, scratched concrete, and overall shoddy work. Customer service is questionable as they seem to work in the best interest of the woodside minimizing and normalizing bad workmanship.