Woodside Homes

Woodside Homes Reviews

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Overall Rating
1.5 out of 5
See all 181 reviews

About Woodside Homes

Woodside Homes is a builder that operates in the Southwestern United States. It offers floor plans with both custom and move-in options to fit various budgets. Its website features interactive floor plans.

Featured Reviews

Saratoga Springs, UT

I have loved my home! I love the design. Everything flows smoothly. I love the laundry room next to the master. The master bathroom is so big! My pantry is the biggest of any home...

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Manteca, CA

… we pretty much walked in and fell in love with the house… The colors and the overall design of the house is beautiful. Their customer service is amazing and very kind. Pretty mu...

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About Woodside Homes

Woodside Homes is a well-established U.S. homebuilder. It promotes a simplified construction process and offers full customization to help homebuyers find or build the homes of their dreams. It’s in communities throughout California and in Southwestern cities like Las Vegas, Salt Lake City and Phoenix. You can browse its current and forthcoming communities and explore its interactive floor plans on the website.

Woodside Homes floor plans

Woodside’s floor plans vary by community, with options ranging from two to seven bedrooms and up to five bathrooms. It offers move-in ready homes and customizable community floor plans with additions like covered patios, bedroom conversions, kitchen islands and more. To see all Woodside floor plans, visit its website for interactive style maps.

Woodside Homes cost

Woodside homes start around $260,000 and range upwards of $1,000,000. The cost of your home depends on its location, community, square footage and customizations. You can tailor most of its homes to your taste at an additional cost, while others are pre-built for a faster move-in process. A Woodside sales representative can walk you through expected costs and financing options. You can also browse pricing, communities and floor plans online.

Woodside Homes FAQ

Where are Woodside Homes available?

Woodside Homes are available in California, Nevada, Utah and Arizona. See its website for a map of its various communities.

Who owns Woodside Homes?

Woodside Homes is owned by Sekisui House, a global company and one of Japan’s largest homebuilders.

Does Woodside Homes offer upgraded floor plans and appliances?

Yes, Woodside Homes offers a variety of customizations. View your floor plan online for more about upgrade options.

How long does the Woodside Homes building process take?

On average, it takes six to eight months for Woodside to build a new home. The company also offers homes ready for move-in.

Is Woodside Homes worth it?

Woodside builds highly rated homes in the Southwest. It’s available in various communities, with new homes starting as low as $260,000 in some areas. A Woodside home could be a worthwhile investment if you find a community and floor plan that matches your taste and your budget.

Woodside Homes Reviews

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Page 1 Reviews 0 - 10
Customer ServiceInstallation & Setup

Reviewed Nov. 16, 2023

Purchased home in Lathrop in 2015. Discovered eventually that they had installed plumbing and electrical into the house using the WRONG elevation drawing and original building inspection approval was denied due to this. Corner shelf in master shower fell off. Discovered it was not installed correctly, review and claim denied by Woodside Homes. Exterior stucco fell off in several locations, same response by email, not even courtesy of a phone call. Issues with landscaping and irrigation system prior to moving in but finally got that settled after several meetings with Woodside Homes VP.

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Punctuality & Speed

Reviewed Oct. 8, 2023

3 and a half years of trying to get our 9-page "new home punch list" even halfway completed is unconscionable. By the time we submitted the one year punch list we had 11 pages of work to be done. The outside of our home had stucco repairs done early on (one year mark) which was left unpainted for TWO YEARS. We still have problems with uneven floors, cracked tiles, unsatisfactorily painted interior, squeaky and uneven upstairs flooring and much more.

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    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed Aug. 15, 2023

    Horrible customers service to repair issues they left behind from construction. 2 years later my microwave is still not properly installed and it's still missing parts! They do not answer their phone. They simply let it go to voice mail and do not call back. The representatives are constantly being fired like it's a revolving door. I have had to repair or finish work they did incorrectly or simply would even pass code! (Bad electrical work.)

    Their motto after sales is deny deny I think and I'm pretty sure 90% of just our community alone has problems still! I had to fix my own garbage disposal external drain port because the plumber left the dishwasher plug in it and it flooded my kitchen right when I moved in. Put in a ticket and no one has ever responded back! Don't walk away from Woodside but run away! And should you buy from Woodside, get everything in writing. I have email trails and messages saved but they still tell me in writing or it's null and void what the previous rep agreed to.

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    Reviewed Aug. 5, 2023

    Very frustrated... Bought and built a home with Woodside Homes in Prescott AZ. Let me start off by saying this was supposed to be their flagship development in the area. The home was priced over 1 Million dollars. Wow, what a disappointment. From the finishes or lack of to the missing materials such as ceiling fans, Vent hoods, Holes in the granite for accessories. It's been 60 days since we took ownership and we were promised that everything would get fixed. We were so disappointed we hired a private certified home inspector.

    He found over 37 pages of issues, From air ducts not connected, to gas lines not hooked up, vents not sloped the wrong way. We even found an attic access drywalled over. Drywall patches not painted, walls not textured or painted, HVAC systems not working properly, the list goes on and on. Sad and frustrating that Woodside doesn't seem interested in making it right.

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    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed Sept. 18, 2022

    Purchased and closed on a home about 2-3 weeks ago, which has started building since February/March 2022. Not only was I rushed to close on this property, but the company is dragging their feet to get anything properly done. After the first walkthrough, there were plenty of issues that needed to be addressed. Things were not done until I was basically moving into the house. In fact, I had to be the one to make sure things were getting done. As a consumer, this is not my job.

    Not only is there a problem with their perception of priority and time, but the things that were actually worked on were done horrendously. The house looks cheap. It looks nice on the outside, but walking inside, you can tell that things were done without care and that shortcuts were made. They hung up a clearly scuffed, defective cabinet. They left a lot of uncovered holes in the process of installing light fixtures. They claim that they are low on resources for the stone on the outside of my house, however other houses were completed before mine. You can see the glue used to cement the sinks to the table in the bathrooms. There is still no doorbell. They did not wire the fiber cable to my house when it should have been done before I moved in. When contacted about that, it was somehow made my fault for not telling them about this sooner. I wish I did not close on this house. I feel cheated and lied to. I would not recommend this company to anyone. Now I'm stuck with this expensive problem.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Sept. 2, 2022

    We closed on our home 3/16/22. We were waiting for our exterior stone to be completed and when finally done they used left over stone from another home. Our stone doesn’t match and quality of work is poor. I’ve reached out to the Customer Service agent to see if they will come fix it and have not received a response back. The stone on the same style homes in the area and on model home does not look like the stone they installed at our property. Our home was not cheap and we decide to build with WOODSIDE because of the product they showed but the quality of work we received on our home is not the same. We’ve dealt with numerous issues since closing on our home 3/16/22 (i.e. wall not leveled, whistling hood, cabinet face missing, leaking tub, cracks in tub and etc.) which majority have been fixed but still waiting on a few things to come in or get redone but this coming will not acknowledge the poor quality work done on our stone.

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    Punctuality & Speed

    Reviewed Aug. 23, 2022

    While our home shopping and buying process was exciting and fast, our experience as homeowners with Woodside Homes has been very disappointing. Woodside Homes' website speaks of quality and the pride of craftsmanship. However, all we have experienced as homeowners are slew of electrical issues, lack of craftmanship and cheap materials, delays and excuses. It is obvious they can't wait for the 1-year warranty to expire so they can move on and not worry about fixing the issues they created by not building these houses properly. Buyer beware!

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    Customer ServiceInstallation & SetupStaff

    Reviewed Aug. 19, 2022

    We signed on our Woodside home in Mesa, AZ in December 2021. We were so excited, and were repeatedly told by the women in the front office that they and the build team would keep us constantly updated throughout the process. From signing, they said, the home build process would take about 6-8 months. In January, we went in to make our design center selections. After those were sent off, we didn't hear anything for a few weeks and started to get concerned. We drove by our empty lot, and noticed that people who had signed for a lot after us were starting to break ground. Confused and frustrated, we emailed the front office women and were told that one of the women had unexpectedly quit, and she hadn't submitted our paperwork correctly, causing a delay in our groundbreaking. We were irritated, but figured it just a one-time mistake. Well, we were wrong.

    We're now closing in on 9 months from signing (today is August 18) with no end date in sight. Our cabinets were supposed to be in over 3 weeks ago, and there's still no timeline for their delivery. Every week, we're told that the cabinets could arrive "any day now" and every time we ask for an update, there's radio silence on the other end. We've been told that we'll receive an update by the end of the week, and still hear nothing by the end of the following week. Updates have been far and few between, and it feels like pulling teeth to even get a half-assed response from their front office or construction lead.

    We've been told that the "industry is a mess" right now, but we feel like Woodside is the real mess. Homes that broke ground after us have had their cabinets and flooring installed while our home sits empty. There is no explanation provided, and no attempt to make things right for us while we sit confused and losing hope by the day. I'm full of regret about trusting Woodside to build us a home. We feel misled and wouldn't recommend this experience to anyone.

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    Customer ServiceStaff

    Reviewed June 28, 2022

    My partner and I signed off on purchasing a new build back in March 2021, through many Covid related delays, we finally were excited to move into our home in December 2021. That week, we did a walk-through early in the week to call out any repairs that needed to be fixed before our move in date. On the day of our move-in (1 day before xmas) half of the items were still not fixed, replaced or finished correctly and still have many outstanding items. We received our keys a day before Christmas only to be rushed in and have the house with many outstanding items to be completed.

    We paid for a brand new house and we're pulling teeth to get items completed correctly one by one. Our garage floor had cracked concrete and it's taken four separate visits to have our garage fixed. Our house was handed to us with it still having dirty cabinets, and putty still visible throughout the house. It's been 6 months and we've asked to have our issues escalated to management and yet to hear back. Completely absurd and would definitely not recommend buying a home through Woodside. They're rushing their jobs and passing on the crappy unfinished jobs to their customer service team. I know many other residents who moved in around the same time encountering the same issues. Awful, awful communication amongst their team as well.

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    Woodside Homes
    Response from Woodside Homes

    Hello Maria. We apologize for the frustration you're experiencing; we never intend for that. We will put your concerns in front of a few more people at our Northern CA division and have someone reach out after they've reviewed everything.

    Be increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with Woodside Homes, Be increased their star rating on May 18, 2022.

    Updated review: May 18, 2022

    Met the representative today. He is a great guy.

    Original Review: May 17, 2022

    The sales team did a great job, not sure if I was supposed to receive a gift or not from Woodside. After moving in for a few days, some items in the house did not function. I called the site supervisor and he was extremely helpful, tried to repair things himself. After being unsuccessful, he forward my concerns to Woodside's representative and it has been two weeks with no response. Our Woodside realtor can't get a hold of him too. I was patience enough but now it seemed like as long as they get your money, communication stops.

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    Woodside Homes
    Response from Woodside Homes

    Hello! We apologize for any frustration you're experiencing. Woodside is dedicated to taking care of our homeowner's needs, so this gap in communication is irregular for us. We will provide your feedback to your Customer Care Team for their review and they will reach out.

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    Woodside Homes Company Information

    Company Name:
    Woodside Homes
    Company Type:
    Year Founded:
    460 West 50 North #200
    Salt Lake City
    Postal Code:
    United States