Woodside Homes Reviews

Purchased home in Lathrop in 2015. Discovered eventually that they had installed plumbing and electrical into the house using the WRONG elevation drawing and original building inspection approval was denied due to this. Corner shelf in master shower fell off. Discovered it was not installed correctly, review and claim denied by Woodside Homes. Exterior stucco fell off in several locations, same response by email, not even courtesy of a phone call. Issues with landscaping and irrigation system prior to moving in but finally got that settled after several meetings with Woodside Homes VP.

3 and a half years of trying to get our 9-page "new home punch list" even halfway completed is unconscionable. By the time we submitted the one year punch list we had 11 pages of work to be done. The outside of our home had stucco repairs done early on (one year mark) which was left unpainted for TWO YEARS. We still have problems with uneven floors, cracked tiles, unsatisfactorily painted interior, squeaky and uneven upstairs flooring and much more.

Horrible customers service to repair issues they left behind from construction. 2 years later my microwave is still not properly installed and it's still missing parts! They do not answer their phone. They simply let it go to voice mail and do not call back. The representatives are constantly being fired like it's a revolving door. I have had to repair or finish work they did incorrectly or simply would even pass code! (Bad electrical work.)

Very frustrated... Bought and built a home with Woodside Homes in Prescott AZ. Let me start off by saying this was supposed to be their flagship development in the area. The home was priced over 1 Million dollars. Wow, what a disappointment. From the finishes or lack of to the missing materials such as ceiling fans, Vent hoods, Holes in the granite for accessories. It's been 60 days since we took ownership and we were promised that everything would get fixed. We were so disappointed we hired a private certified home inspector.

Purchased and closed on a home about 2-3 weeks ago, which has started building since February/March 2022. Not only was I rushed to close on this property, but the company is dragging their feet to get anything properly done. After the first walkthrough, there were plenty of issues that needed to be addressed. Things were not done until I was basically moving into the house. In fact, I had to be the one to make sure things were getting done. As a consumer, this is not my job.

We closed on our home 3/16/22. We were waiting for our exterior stone to be completed and when finally done they used left over stone from another home. Our stone doesn’t match and quality of work is poor. I’ve reached out to the Customer Service agent to see if they will come fix it and have not received a response back. The stone on the same style homes in the area and on model home does not look like the stone they installed at our property. Our home was not cheap and we decide to build with WOODSIDE because of the product they showed but the quality of work we received on our home is not the same. We’ve dealt with numerous issues since closing on our home 3/16/22 (i.e. wall not leveled, whistling hood, cabinet face missing, leaking tub, cracks in tub and etc.) which majority have been fixed but still waiting on a few things to come in or get redone but this coming will not acknowledge the poor quality work done on our stone.

While our home shopping and buying process was exciting and fast, our experience as homeowners with Woodside Homes has been very disappointing. Woodside Homes' website speaks of quality and the pride of craftsmanship. However, all we have experienced as homeowners are slew of electrical issues, lack of craftmanship and cheap materials, delays and excuses. It is obvious they can't wait for the 1-year warranty to expire so they can move on and not worry about fixing the issues they created by not building these houses properly. Buyer beware!

We signed on our Woodside home in Mesa, AZ in December 2021. We were so excited, and were repeatedly told by the women in the front office that they and the build team would keep us constantly updated throughout the process. From signing, they said, the home build process would take about 6-8 months. In January, we went in to make our design center selections. After those were sent off, we didn't hear anything for a few weeks and started to get concerned. We drove by our empty lot, and noticed that people who had signed for a lot after us were starting to break ground. Confused and frustrated, we emailed the front office women and were told that one of the women had unexpectedly quit, and she hadn't submitted our paperwork correctly, causing a delay in our groundbreaking. We were irritated, but figured it just a one-time mistake. Well, we were wrong.

My partner and I signed off on purchasing a new build back in March 2021, through many Covid related delays, we finally were excited to move into our home in December 2021. That week, we did a walk-through early in the week to call out any repairs that needed to be fixed before our move in date. On the day of our move-in (1 day before xmas) half of the items were still not fixed, replaced or finished correctly and still have many outstanding items. We received our keys a day before Christmas only to be rushed in and have the house with many outstanding items to be completed.

Met the representative today. He is a great guy.