Skyline Homes Reviews

Absolutely worst customer service here in Oregon with Skyline 5 hrs away not honoring their warranty, window replacement shattered in home and left window unable to be opened now since June 2024 and still 2 front window cracked frames, haven’t heard from anyone in Skyline now being Sept 2024.

I received my mobile home in Spring 2022. All in all I am happy with it. I had some fairly minor issues such as the wrong kitchen faucet, the wrong shelving/cupboards above the washer and dryer, one outdoor outlet without wiring, Some caulk was missing around the bathroom sink and other minor cosmetic issues that had me questioning their quality control. They took care of all of this. I have a puncture on the shower wall that looks like it happened from the outside before it was installed. They have never repaired that.

We have lived in our home for 6.5 years. Since we moved in we have had to recaulk our baseboards and crown moulding with in 3 yrs. The microwave had to be replaced because of installation being wrong. Now our ceiling lights need to replaced. Thought it was just bulbs. Oh no, we have to replace the entire fixture (can lights). Unable to find replacements. We have 9 of them in our kitchen dining area. What am I suppose to do? Tear up my whole ceiling? I find this very poor workmanship. I lived in a home for 24 years and never had to do any of this sort of repair.

We bought a Skyline home after our house burned down in the wildfires in Oregon in September, 2020. Everything was fine until we had to go over our punch list items. We were referred to Danny the service manager. Numerous emails were sent regarding issues with our new home. Danny would not respond or would tell me they were working on it. He would not take responsibility for a paint mix-up and blamed it on our contractor. They finally agreed to pay for half of the cost of repainting the whole interior of the house. It took months before we got the paperwork that we needed to send back to them in order for them to pay their half. Our kitchen backsplash was a mess also. After yet again more emails they finally took care of it too. I asked if they needed to come take measurements, Danny said no.

Every time we had scheduled someone to come out and fix something they never showed up. We had to pay to have our ceiling sheetrock redone, when doing the ceiling it was discovered they glued the sheet rock, didn't use tape and just found out the rafters are made with 2"x2" boards not 2"x4". Along the top of the walls they use caulking instead of doing it right. I would never recommend this company to anyone, and I don't like leaving bad reviews, but this time I had to.

We have a serious problem with one of their manufactured homes: Serial Number **. Manufactured 01/21/2008. Someone didn't hook up the Master Bathroom sink(s) to the sewer system when the home was installed 01/21/2008. The water waste has been draining underneath the house for the past 12 years. That has created a serious sinkhole under the house - right underneath the footing/foundation. This sinkhole was just found two weeks ago - when I called a plumber about a leak under the house (another faulty problem with this house - they used CPVC pipes that have all disintegrated and they all leak at the joints and the valves).

Prior to delivery I discovered that the wrong interior doors had been installed. When I notified the manager he informed me that they didn't have any of the correct doors specified in contract. So I recommended that he go to Lowe's or Home Depot and pick them up. After fetching the doors he notifies me that the factory would not replace the doors. So I told him to send the doors with the house and I would get them installed. I hired a contractor to install and paint the doors. Skyline does not install the carpets so I had to hire a contractor to do it and Skyline refuses to reimburse the $750 expense!

We purchased our 2018 Shore Park in Nov 2018, it is now July 2019 and they still have not come to fix the problems with my trailer. Terrible customer service. We call, send emails and they just don’t care. We are told they don’t come to MN often to service work. Nobody can tell us when or if they will ever come. DON'T BUY ONE!!

In 2004 we were in the market for a new manufactured home to replace an existing home we had. We visited several manufactured home places and finally settled on Skyline Homes as they seemed to be the best manufacturer. We customized our home to be built with upgrades that we felt were necessary for longevity and comfort of our home.

They are like the snake oil salesman moving from town to town - once the sold you something you can't get any help from them! Customer service after the sale is CRAP! And follow up is CRAP! I found out after our house was delivered Detray's who sells the house for SKYLINE made changes to it without our permission. Now I have to deal with the manufacturer (SKYLINE) who is clueless and never knows anything! As far as the true quality of the home fair at best - find a builder local. You will be better ahead. SKYLINE has taken 2 1/2 years on simple warranty work and still not done.