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We purchased our 2018 Shore Park in Nov 2018, it is now July 2019 and they still have not come to fix the problems with my trailer. Terrible customer service. We call, send emails and they just don’t care. We are told they don’t come to MN often to service work. Nobody can tell us when or if they will ever come. DON'T BUY ONE!!
In 2004 we were in the market for a new manufactured home to replace an existing home we had. We visited several manufactured home places and finally settled on Skyline Homes as they seemed to be the best manufacturer. We customized our home to be built with upgrades that we felt were necessary for longevity and comfort of our home.
After the home was built, delivered and set up we noticed several things we weren't satisfied with. Wood frames in cabinets were split with tons of staples to hold them together. Photo Finish type cabinets were built cheap, and wearing only after a few years. We know that manufactured homes are more cheaply built compared to stick built homes. The problem is longevity. We have lived in our home for 15 years. So far we have replaced most appliances, toilets (because they are not protected all the way up to and under the rim), rust on any metal screws, nails, etc.
The reason for my review today is our roof. We spent more and had our roof upgraded. It was warrantied for 30 years, and we are on 15 years now. Warranties are limited for a reason and a person cannot rely on something that states 30 years! We noticed a leak in a bedroom and had a roofer come out. Skyline, and probably other manufactures, use the cheapest and lightest materials they can get away with. Something was not put together correctly at the ridgeline on our home and it has had a slow leak for a long time (according to the inspection of the roof). Our entire roof, including the overlay to protect from moisture, and the sheeting is ruined. The moisture barrier paper they use is the thinnest and cheapest they can get. Two roofers told us they have not ever seen this used on roofs. The other roofer told us, yes, this is what some use and it does not last.
From carpet, to cabinets and from appliances to roofs, a Skyline Manufactured home is probably not the best buy to avoid costly repairs along the way. I would not recommend a Skyline Home. I have contacted Skyline Homes and the dealer we bought it from. So far they cannot even find records of us buying this home, therefore will not help us. Also, buyer beware, your Homeowners Insurance will not cover things such as our roof. They do not cover manufacturer defects at all.
They are like the snake oil salesman moving from town to town - once the sold you something you can't get any help from them! Customer service after the sale is CRAP! And follow up is CRAP! I found out after our house was delivered Detray's who sells the house for SKYLINE made changes to it without our permission. Now I have to deal with the manufacturer (SKYLINE) who is clueless and never knows anything! As far as the true quality of the home fair at best - find a builder local. You will be better ahead. SKYLINE has taken 2 1/2 years on simple warranty work and still not done.
Once they sell you a home and you get it set up and done and they give you a 15 month warranty with the home. Good luck after that. The worst customer service ever to deal with. We bought in February of 2018, waited 5 months for our house. We have been waiting since July 2018 till now February 2019 to get things fix. I'm going to write to the BBB after this. So good to luck anyone that's thinking of buying a Skyline.
We bought a 2018 Skyline manufactured home (Pine Model) last year. My husband has worked in stick-built construction and said that since manufactured homes are built inside in a controlled environment, they would be better quality than stick-built homes built in varied weather conditions. Since the options are limited, manufactured homes allow for economy of scale which is passed on to the consumer; thus the price of those options is more affordable.
We felt there were plenty of structural options (adding 2-4' in length, extra storage room behind the garage, extra windows) & surface options (paint, flooring, fixtures). We're very happy with the options we choose. The quality and finishing touches give it an upscale appearance. 2 options which we'd ordered but were not installed were installed within 7 days. We've had our 45-day walk-through & all our problems have been fixed. Our home is in a 55+ community of Skyline and other manufactured homes & the community has been excellent about attending to repairs locally if possible & crews from Skyline come up regularly to take care of other repairs and warranty items. We could not be happier with our Skyline home!
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My mom purchased a brand new home in July 2018. After waiting 5 months to get it no walkthrough given went in to find the cabinets, carpet and wall color all wrong not to mention all the many other details wrong as well. Mid December mom tries to move in and heater does not work. Here we are over 3 weeks in and still no heat. We have paid out of pocket still waiting for reimbursement. Have left many calls with Kevin (manager) no response. Horrible customer service and even worse trying to get everything fixed. Having to take legal action. What started out as an exciting time has turned into a nightmare.
Bought this place last year, have placed many calls to the local office, in Pa. They did send someone out, but he did not fix everything, keep calling with no success. Bad enough there is no craftsmanship in this house, but to deal with lack of customer service to fix this crap is annoying. How do they stay in business.
I'm just renting a manufactured home made by my Skyline. Thank God. We were given a quick warning before signing the lease that formaldehyde was in the glue used to build it, but of course they played it down. Said it would only last for around 6 months, only be a problem on hot days, and to just open a window if there were any symptoms. It's been over a year, and it's a problem all year round. I can't really open the windows in the winter when the heat is on. I'm going to court about this because I can't deal with the symptoms.
I seem to be more sensitive than the rest of my family, but I have 3 kids being put at risk. How could they sell these to families? Not only that but the materials used to build this home are very low quality. Nothing is real wood and it's peeling everywhere. The laminate floors aren't tacked down so they bubble up when the furnace is on. None of the doors close right. And the nails used to hold down the carpet are sticking out around the entire perimeter of the floor. Absolute junk that won't last more than a few decades. And the price of this single wide is just about enough for a small house that will last.
We bought our Layton in 2014. The worse mistake of our life. We are surprise we have not burn up in our sleep. Not kidding. Water ran in thru the vent on top by AC that was not put in right nor was it sealed. Outside plug burned up. Not a joke. Had to replace the outside plug pictures to prove. Bathroom shower not sealed & now there is water & MOLD grown behind the so call shower walls. The outside plug that you plug into the circuit box was wired backwards which caused the outside plug to burn up & the hot water heater.
Had to replace the 6 gal hot water heater because first the wiring was not attached to the wall like it should have been because the hot water heater leaked (surprise) & shorted out the wiring. But it gets better. It shorted out & good thing we were home because it caught on fire. Have picture to prove. Slide out is not leveled. One side lower. Oven doesn't work. Burns everything. Yes I have tried the pizza plate. You name it. I have tried. Handle on bedroom locked me in the bedroom. Broken. WAY TOO MUCH TO GO ON. NEVER NEVER BUY A LAYTON OR SKYLINE. SAVE YOUR MONEY & YOUR LIFE.
I bought a 14 by 48 Skyline home. I've had it a year and my floors are warping. They've got like waves in it and it's only half of the trailer. Everybody I talk to can't come up with a reason why? I tore up the linoleum in the kitchen. There is no leaks anywhere. I went under the trailer and tore some of the plastic with the insulation under the trailer. There is nothing.
Moved in April 2018. Mirrors and light fixtures in bathrooms are not level, fireplace hearth is cracked, drywall is not even close to level in laundry room along with trim missing on cabinets. Worst issue is 8k quarts kitchen counter installed on shims on top of cabinets with over 1/4 gaps filled with silicone. The cabinets should have shims in the floor and the counter set on a solid base. The cabinets are so far off they are pulling apart. The is complete garbage workmanship. Have sent numerous emails with photos and have received no response. Left several voicemails for the service manager Danny with no return calls. Do not buy from them because their customer service is non-existing. They did send a crew out in the first month to fix a vent and one mirror but did not address any other issues. Appears that you get a warranty but the delay until it expires.
I purchased a Skyline home that was already installed in mobile home park later found out been here installed a year ago. Place is unstable, walls cracked, doors not even straight I can see outside. Cabinets falling apart. Windows not shutting correctly. Kitchen cabinets falling apart as well as leaking already in wall. The plumbing not working and I don’t have my title! I paid cash. I want a refund. I will gladly move! Horrible. They're worse than a FEMA trailer. It also has formaldehyde. Need help. They don’t do anything. Been months of not able to breathe and my dogs sick too. Buyers beware buy a home!
A lot of things wrong with new home everything from a cracked window to not receiving the 32 inch TV as promised. Had to fix furnace myself. A/C are not working keeping blowing reset out walls damage. Had 1 guy out to throw a bunch of texture on ceiling that a 5 year old could of done better. Still waiting for a/c repairs in these hot days.
We have had issues with walls, ceilings cracking since the day we moved into our new home! 7 years later the same cracks come back in the ceiling that they say they fix every year! Now what looks to be a leak in a bathroom! No roof, shingle damage at all! So wondering if they will take care of this problem? Probably too old! We owned a Redman home and it was a year old when purchased! Never, ever had one single issue with it! What I wouldn't give to have it back! This is sad to spend the money you do on here homes and they are so cheap and unprofessionally built. We also had the gaps in all sinks where mice could get in! Who would ever build something like that. Had to fix that with steel wool! I would advise anyone looking. They are beautiful homes but cheaply built!
I purchased a 29’ 2012 Nomad Joey Select trailer from Woody's RV in Sherwood Park Alberta. You can see daylight in many areas around the wheel well and bathroom sink so mice are an endless issue. Rain is constantly penetrating and because it’s made of particle board, it disintegrated anywhere or anytime water would get through.
When venting to was installed, the sawdust wasn’t cleaned out which they did under warranty. There’s evidence that when they ran the sink plumbing they used some type of pointed hammer to make a hole through the particle board divider. The biggest safety issue is the under-rated axles and cheap wheel bearings. The axle rating only covers the trailer empty and both axles show signs of distress. And the bearings needed to be changed after 3200km. I know this number because they failed on a cross country trip. This trailer cost me $25,000. I would strongly recommend doing research on how a quality trailer is build or it will only be stress on wheels. This trailer will not survive 10 years.
Had our 2017 mobile home built and have been living here for two years now. It has been an absolute NIGHTMARE!! The place is just falling apart around us. Almost every piece of stripping has come loose or has fallen off the walls altogether. We've got water dripping out from under our light switch plates on both the front wall and the back, window sills have separated from the window frames, our sink has been "fixed" four times and is still leaking, front (living room) wall and back (living room) wall are wet in various places, with the carpet getting wet just underneath, every time it rains. There is black mold growing along the carpet where it meets the front living room wall, the carpet has separated from the metal stripping, even after being repaired three times.
My built in microwave constantly has so much condensation inside it that I can't even plug it in, some of our light fixtures continuously blow out (even with brand new bulbs), front and back doors don't fit properly and our master bathroom door doesn't even close all the way. Honestly, there is so much more... I'm just beyond frustrated at this point. First 15 months they came out and fixed things as we'd report them, but the same things just continue to break or go wrong again and again. Buying this place is absolutely the worst mistake we've ever made!!
2 1/2 years into our Skyline home and we wonder what's going to go wrong next. Quality control was horrible; promises to fix items never fulfilled; workmanship sub par. Buyer beware, you DO NOT get what is promised when touring a showroom. Our experience was so frustrating, we demanded to talk to someone in Corporate to get proper resolution, but that never happened. Buyer remorse for sure. Pic 1 is cupboard face that was supposed to be replace and wasn't. Pic 2 is newly discovered water damage in window ledge. Pic 3 is what is happening to the fronts of the kitchen cupboards. This is just a SMALL sample of the many things that have happened and continue to happen. Again, BUYER BEWARE.
After 7 years our ceilings crack as soon as cold weather sets in. Walls also crack. This has been an ongoing problem since the day we moved into our home. They have no answer why this is happening. Very frustrating. They come every winter to fix. Only til next winter the same thing over and over as soon as the weather gets cold. Think I have a beautiful home but wow the cheapness of just about everything in it is very depressing!
We are first time owners of a mobile home 60ft by 14ft. Very nice looking home. After purchasing and doing a more detailed inspection of our new home we found it to be very dusty so I started looking in various areas like into ducks under sinks where registers were located for heat distribution. All areas for this were very dirty with much sawdust where holes cut for ducking also much more debris around the furnace which was not easy to get at to clean. Carpeting throughout I could feel leftover scraps of I don't know what it was under the carpet probably saw dust and other construction debris.
Overall I should done more in-depth inspection so for anyone purchasing a new mobile they an alternative way to live but hire an inspector to do a thorough inspection of the base set up where it is located and read and understand the speck booklet that comes with your new home and make sure they follow it to the T. Good luck. Really do your homework when you purchase this product.
Purchase of a new 16 wide from Skyline in McMinnville, OR - I am a sales person that until a month ago sold Skyline Homes. Unfortunately I also purchased one. The biggest mistake of my life. I've been in the modular home industry for 49 years so I know a little about the homes. Skyline Homes is the worst home I've ever owned. I used to think Fleetwood was bad but they're class A compared to these guys. Their office in McMinnville won't acknowledge the issues or even call me back. We have pictures to back up the awful workmanship in this home with illegal wiring, illegal plumbing, upgrade (so-called) cabinets falling apart. There is not one properly hung receptacle in the whole house and on and on. This is without a doubt the worst factory I've ever had the misfortune to deal with and anyone thinking of dealing with them should run away as fast as they can.
We bought a 2008 mobile home In 2016. We are now living in this mobile home in the year 2017. We found the floor under the master bathroom soft due to a water leak behind the wall. We called Skyline. They came out and repaired our home. Mind you this home was many years out of warranty. We found skyline representative to the be of the upmost and professional and courteous people. We are super seniors and they gave us no fuss and repaired our home at no charge. We would purchase without a doubt another Skyline home.
Our new Skyline home was delivered to our lot in April 2016 but was not ready for occupancy until June. So far, since we have lived here, we have had doors replaced, crooked cabinet shelves straightened, noisy exhaust fans replaced, drawers adjusted, cracks galore mended. The front door was installed 2 inches crooked from top to bottom. The remedy was to remove the trim and adjust how it hung to disguise the flaw. The entire ceiling has waves in it, due, we were told by the repair guy, to an experiment with thinner Sheetrock that had been discontinued (due to there being waves in the ceiling). None of our windows opened easily, repair guy had to remove them and take mechanism apart to correct flaws. The home was missing a water hydrant on the back outside that we paid extra for. It has never been installed. Each time we submitted a repair order it was at least 6 weeks before anyone came out.
With the warranty up this month they are declining to even make the trip for the last items we have submitted for repair. They brought us touch up paint for the exterior that did not MATCH the house. One of our bathroom faucets did not produce water, just air. We had issues with dusty floors, turned out the air ducts had not been cleaned before the grates were installed. Sent Skyline pictures of the dirt in the ducts, they declined to send anyone to look at them or clean them. We hired local people to clean the ducts, Skyline was supposed to reimburse us nearly $400 (bill submitted 4/17) and as of 7/17 no check has been received. We call the factory in California that built it, they refer us to corporate in Indiana who in turn says California is supposed to issue a check. There was a crack in our fiberglass bathtub wall that we also had repaired locally, took 6 months to get paid for that.
These folks have poor or non existent quality control, no communication between departments, do not answer the phone or return calls from voice messages, and have even made rude remarks in email concerning us "getting testy" over not being reimbursed. Oh, and now a side panel on our upgraded kitchen cabinets is coming loose. They said they would have a local cabinet company take care of it. We are not holding our breath. As much as we love our floor plan, we have serious doubts about the quality of construction and workmanship that was put into our home, built in San Jacinto, CA. We realize that compared to the horror stories others have posted here, our problems were minor, but our issues do reflect a trend within Skyline Corporation, nationwide. We would definitely look to another manufacturer if we ever bought another factory built home.
We bought our 2017 Skyline brand new in North Carolina. The quality and workmanship is extremely poor, especially for the price. We have lived in our for 3 months now (April, May & June) and carpet is matted, trim falling off, knobs stripped, floor creaking, doors don't shut properly, drawers installed crooked, cable line split, a/c motors dead, appliances broke, etc. We had a list of almost 200 things and we are still waiting on them. We have given up on them and will either live with it or fix it ourselves. Don't waste your money on this company. You are better off building your own "tiny home".
We bought a Skyline ranch home and are very angry about it. Workmanship is so bad we could not move in for 4 month after delivery. Windows caulked shut, loose siding, shower installed wrong, wrong color roof. Had to pay 2000 dollar extra to get right roof on, we already had paid for the house in full. Ordered all gas. Got all electric. No keys for doors, to get them took an act of god. Fireplace unsafe. Still not fixed. They been coming in the house trying to repair it all. Still now in the 5th month not done. Customer service does not exist!!! Still so many things wrong with it but we had to move in due to having to sell our home in Texas. Were to come out today to repair things. Nobody called. Nobody showed up. DO not buy a home from Skyline is all we can say. It is a total disaster.
I purchased a Skyline Manufactured Home back in 2013 from Harper Homes in Rochester NY. After almost 3 years of living in it I notice that the ceilings are cracking. The carpet is started to separate from the metal stripes that are placed on the ends of the carpet. Also there is a window that won't stay closed. The home that I purchased wasn't cheap. But the quality of this home is poorly made. So I wouldn't recommend this company to anyone that is looking for a manufactured home.
We are a very large senior mobile home park in Hemet, Ca. As a small dealer, we have enjoyed doing business with Skyline for many years, purchasing dozens of new Manufactured Homes for all three of our local parks. Upon delivery of the newest home into Fairview Park, our setup subcontractor was unable to attain a permit to setup the home, thru the housing authority HCD County of Riverside due to the fact that the new home did not have a fire sprinkler system. At which time we were shown the regulation. We then approached Skyline with the request to install the fire system, which was denied. The Park owner/dealer feels Skyline should not be turning out home that does not meet county requirements or regulations. We are willing to pay up to two thousand dollars, and have Skyline install the fire system, in order to save our relationship.
If Skyline will not compromise, Fairview Park will have the fire system installed at our cost and the courts will decide on reimbursement, including court costs. We are willing to compromise because want to buy many more homes from Skyline. And we are hoping that we do not have to use other manufacturers to meet our goals.
Oak Manor 3830-CT (model designation) made in plant 341 This Home constructed on 8/10/05. Our home's construction is very poor, especially the windows and the heating system. The master bathroom drops into the high 40 degree range on most winter nights even when the Thermostat is set for 60 degrees. Our winter temperature easily drop into the 20 and 30 degree range. When the heat turns off the floor supply air registers bring cold air into the home. I've crawled under house and checked the crossover ducts but could find no leaks where the air could get in. This Home was new when we got it but we did not order one or spec this house. This Home was set up by a contractor but was paid for by investors who sold it to us.
When I open the drawers in the master bathroom I can feel the cold air pouring in. All cabinets on outside walls feel very cold in the winter, the master bedroom outside wall is very cold as if there is no insulation in the walls. The double pane glass windows leak profusely even though I've caulked the perimeter of all windows. We must use propane fuel which is expensive to heat such a poorly made Home. The air delivery to the smaller under counter supply air registers in the kitchen and bathrooms is non existent. The inspector who inspected this Home is gone. The local building dept says they can't do anything. The manufacturer won't do anything. The State of California blames the federal housing folks and says they can't do anything. The fabric which holds the insulation under the floor appears intact with no rips or insulation loss that I can see. The space under the roof has cellulose but it's not performing well at all.
My advise to anyone considering a modular purchase is to really investigate how yours will be put together. If you can upgrade the insulation and window quality then do that. But I would advise people not to purchase a modular or mobile Home because of the poor construction quality. You'll have never ending repairs to be made.
I bought my Skyline home 1/15/16 and during the walk thru with the owner of the sales company Salem Manufactured Homes of Salem, NH I pointed out the problems with the kitchen cabinets the doors and stiles were all different shades. Some dark and some light and one door had the door insert mill crooked. It looked like these cabinets were a mix of different cabinets thrown together. Unacceptable. The owner of S.M.H. tried to tell me that is the nature of wood. Well it isn't. You get a little variations but not like this, like mixing white and black cabinets. He told me that Skyline would take care of the problem.
Well here it is. 11 months have gone by and still the problem hasn't been taken care of. When I keep call the person who is supposed to correct this problem she is never in the office so I leave voice mails that she doesn't answer. Very disgusted with this company. How they stay in business is beyond me. You would think they would have an inspector that would check these houses before they left the factory. Would not recommend this company to anybody even if it were a dog house they were building.
We had our home built for us. The house has been fantastic. I had the home set on a concrete foundation and had a split A/C heat pump. The home is almost 1800 sf. I paid for extra insulation both exterior and interior walls for sound. We had upgraded cabinets maple wood. We had real Marble window ledges, Extra high ceilings and cement board siding with random tab roofing. Our electric bill is the lowest of any home I have ever lived in. The home is a 2012. I would buy another one if I ever move.
Skyline promises a house just like a modular home. But what you get is just a pieced together price of crap. For $120000 dollars you would think you did right. But no!!! For 10 months we have complained about the exterior doors. Rains in my atrium door and it has been replaced. Utility storm door has been messed up from the start. The last time someone finally showed up the guy tried to kick it out but no budge. My AC which we have complained about is leaking in the bottom half behind the filter and I just found tonight when doing routine maintained.
I would say if you looking to get what you pay for is not to buy this low-end product. The only reason I purchased a mobile home instead of a house built was my job had me on a time table as I work from home for a major insurance company. Now if you expect them to honor their warranty they don't. Instead you are treated like just a pain and "I don't have time to deal with you." I would say Palm Harbor or Fleetwood would be better than this special ordered home we ordered.
Skyline Corporation Company Information
- Company Name:
- Skyline Corporation
- United States