realtor.com Reviews

Was interested in a property they had. Keyword is, "was". I was told the property did not qualify for a FHA loan and I could not see why. Just wanted to know if it did not qualify for FHA and then we could have moved forward but instead they wanted to play 20 questions right down to my dog's name. Then as in another review I am a veteran but never wanted them to have Veterans United contact me. Now I'll never do business with Realtor.com nor Veterans United.

Just because I’m a veteran doesn’t mean that I want to be contacted by Veterans United or a specific assigned Realtor. I wanted to message the actual agent and it is frustrating and I will not use this app again.

I was called on by the sales team and pitched an exclusive - per zip code - lead service. Having worked with Realtor.com before when I first started I did not want to work with them if I was bound to a contract. The sales rep assured me that I could cancel when I wanted. After 3 months of paying $400 a month I was ready to cancel. The "Leads" if you can even call them that, are garbage. When I went to cancel I was given the run around via email and call. And as they dragged it along they continued to charge me. I had to cancel my card and dispute it through my bank! They are a terrible company and would highly recommend you stay away from these liars!

I have had the app for about 10 years, watching the market, retired last year and considering downsizing from 3450 sqft, the wife and I only. The updates from about 3-4 months is horrible, it gives me what AI wants to show, not what I'm asking for. I deleted it a few times in frustration, and reinstalled it, but now it's out forever, unless Realtor convinces me that they're worth reinstalling.

After speaking to a sales representative, I was sold into believing that Realtor.com would produce some valuable leads. I soon found that leads were garbage and most likely fake. After six months of $485 payments, I called to terminate my contract of course Realtor.com has given me the run around. When I finally did speak with a customer service representative, she was incredibly rude. I would give Realtor.com ZERO stars. Just horrible! DO NOT USE REALTOR.COM**** It's a scam.

They can get Reba to do their advertising but they need to spend their money on their site instead. I have downloaded and deleted it 3 times. You can put in your price range and preferences. You get back everything but. There are far better sites out there. I wouldn't mention the names but you can ask anyone looking to sell or buy.

After aggressive sales agents sign you to a contract and take your money, there is no customer service. I have been paying for several months and have not received any viable leads. The leads are expensive. Not only does this site give poor quality leads, but they don't even provide the amount of leads promised! This is one of the worst lead sources out there; completely unvetted leads, some of which are already signed up and working with a Realtor.

Since I signed up with Realtor.com for leads after them chasing me to join their program, I started to get fake leads that were either other agents numbers and of the listings that were already in contract with pending status, I never heard from the sales rep who got me signed up, after months of frustration I called and emailed in July 2025 and in August 2025, a manager named Robert ** gets back to me who states that its a 12 month contract and it cannot be cancelled, after much back and forth he agrees to charge me for 2 months and then cancel my program, since August they till charged me for Sept, Oct and November but never cancelled my account, I am still getting fake leads. I had been calling since last 3 days, they put you on hold and no one picks up, It's sad to see a reputed compay such as Realtor.com scamming struggling agents

Inquired on a property. Gave them what they wanted email and phone number. Requested an email response.. got a call within 30 seconds by the most rudest customer service representative I’ve encountered. He was belligerent wouldn’t listen to my “ask” and hung up on me! My only wish was to know who he was and I would have beat him into a pulp. The arrogance and ignorance of these pros beyond me.

Do not use Realtor.com for leads! The onboarding process was insufficient and condescending. The training was overly focused on scripted sales pitches rather than practical strategies or genuine lead conversion skills. The customer service was polite and but when the follow up call came they would just try to appease you or explain that you just needed to buy more services.

Overpriced. Bad leads. Fake Leads. Bad customer service. I used Realtor.com for several years and they have been unable to resolve issue after issue with bad/fake leads. Their customer service for paying subscribers is horrible. They know how to sell you but not take care of members.

Very annoying company. I requested information on a property thinking a real estate agent listing the property would call. What I got was annoying heavy foreign accent Realtor.com agent asking all kinds of questions that had nothing to do with the property. Realtor.com is only there to get as much information from you as possible to sell to marketers. I told them not to call me again and they just keep calling from different numbers each time I block the number. Realtor.com is nothing more than a scammers phishing for your personal information.

Dumbest website in the world. All you have to do to be annoyed by them stealing your private info. is visit their website. You don't even have to make contact with anyone. They'll trace your phone # if you browse on mobile & contact you as many times as you viewed their site/pages. Also when I started - I want nothing to do w them now - I didn't know how bad they were & was contacting listing agents through their form & was called instead by their own realtor.com "Customer service". . . About 20x!!!! I think they're some ponzi scheme or some shit because literally no company that's legit acts this way & they've been around but shouldn't be obviously!!!! So they were created in '96??!! Why are even on the net??!! Just get them off whoever can.

I cannot understand the people from realtor.com. They call me and I can’t understand them and it’s very frustrating when I am in an English speaking nation and yet I am dealt with someone who is not from an English speaking nation.

After reviewing a few properties on their website without any contact with them, I have been absolutely plagued by scam calls every single day. 4 to 6 spam calls a day starting the day I was on their site.

I selected eight or 10 different properties that I was interested in looking at and received notice back that on clicking so many with different agents they would work on putting these together so that they could be managed efficiently. A day and a half later I receive a message. The Realtors are not willing to take me to any of these properties that exist in mobile home parks without me first applying and being accepted into those mobile home parks.

They give sellers (the ones who pay them money) a false sense of their property's value. I would not trust nor recommend them...even as a seller. They rely on traffic, not quality nor skill of their teams or the quality of their listings. I would avoid.

I talked with a man named Eric, told him I was busy on the weekdays, he continues to call me. When I block his number a lady calls me from the same place and proceeds to cuss me out for saying I’ve already told Eric to stop contacting me. Very shady website and company.

I signed on for an investment with Realtor.com for the first time and thus far the AE's who sell you the program are pretty good but the BTB CUSTOMER SERVICE AGENTS have poor training and attitudes. I may cancel...

Hello agents. As a real estate agent, I would like to share my experience with realtor.com seller leads. I have been on this program for about 3 months now. So far, I haven't been able to reach a single lead from the information provided by them to me. I have called and emailed the leads but most give false information, and others are just filling in a portion of the form online on realtor.com as a potential seller not realizing this for info will be sold to the end user who is a real estate agent. Not happy with the service as all. I do think that realtor.com knows this and therefore locks you in a 12 month contract. There's no one there to assist you, they just send you to another person who will just try to collect your payment and send you away. I hope this helps to all of you who are considering this service. Good luck.

From an agent's perspective: Be cautious! I was in a one-year contract, which THEY canceled after 8 months. 2 months later I began being charged again. Once I realized, I made every attempt (phone calls, where I had to wait 45 min+ and emails) to resolve the situation and request a refund. I spoke to multiple different people, was told my case was closed when nothing was resolved, was told someone specific would contact me, they never did, was told I would be refunded for one month, was charged again. Was told I should have received emails notifiying me of a renewal, never received these. I requested a copy of the emails they say they sent and they could not produce them.

Realtor is manipulating home risks due to flood. They could describe the risk based on unofficial risk company as Major and if you see the small letters the fema classified the area as X unshaded which is minimal.

I love the ability to look at properties online. I have to find affordable housing because of my financial position. I had to sell my house because of my financial difficulties of living in California where the state has made it impossible too for widows living on social security. Homeowner's insurance is ridiculous, Electric companies raising their rates to pay for their mistakes. Property taxes that are sky high. When my husband passed I could not live on my social security. So, the bank is taking my house away for not being able to make my monthly payments on my equity loan for $70,000. They want my house because I owe them $6800. Outrageous. Now, I have to find something that I can afford for under $100,000. The only homes that this price applies to are mobile homes in a retirement community. BUT there is a monthly land lease that you have to pay in addition to buying the house.

Do not use realtor.com. If you inquire about one house they send your information to several agents at a time who likely give your information to even more agents. From there they do not care about their agents or providing quality agents to you. They base their sales of your information on whichever agent can pay the most, even if that agent is terrible.... They don't care about you as long as they get the money. Stay local and if you're looking to move far from where you are now ask your local agents for referrals in the area.

This is not the correct house for this address. ** is my home bought in 2023 and the house you have listed for this address is not correct. Remove your picture. The correct house is a 4 bedroom 3 bath 2085 square feet.

I have been a realtor for 7 years and have used a handful of lead sources. Realtor.com is far and beyond the worst lead source I have ever encountered. I won't bore you with the details. Don't use the service...it is a ripoff!!

As a Realtor, this site is horrible. I signed up for this and received nothing. Nothing!!! I tried to cancel back in November of 24. They canceled the subscription then reinstated it. They even reopened and collected more money. I spoke to another person in December and they said they would fix it. Not only did they not fix it, but they won't cancel my subscription and they won't refund me. They said that doesn't cancel until August. They have not provided 1 lead not 1. And have charged me thousands of dollars and continue to. Horrible customer service as well. Takes days and days for a response. This is unacceptable. This company preys on desperate realtors and is borderline breaking the law if not breaking it. Again. Costs thousands and doesn't generate 1 lead. Not 1.

Why the heck do you all keep calling me? I have no business with you whatsoever. I have tried to get off your list, but NO ONE answers the phone. When I call the number that calls me (737-380-1759), it hangs up on me. The number has called me all the time (1/29, 2/5, 2/11). Tell Damian ** to do a better job in responding to people. Otherwise, stay clear of opcity, movein and realtor.com or you get spam bot.

You can view properties but NEVER attempt to send an email to the "listing agent". You will be harassed by dozens of "realtors", then sold to every email list in the world and will be inundated with spam until you die. Absolutely inexcusable.

Realtor.com does not acknowledge qualified buyers. I would not feel comfortable listing my house with them unless I truly didn’t want to sell it. I have made two inquiries asking for appointments on two different properties at two different times. I got an email from them but nothing else, ever. Are these your properties? If so, Realtor.com is not trying to sell them for you, in fact they are running away from selling your house.