realtor.com Reviews

I have been a realtor for 7 years and have used a handful of lead sources. Realtor.com is far and beyond the worst lead source I have ever encountered. I won't bore you with the details. Don't use the service...it is a ripoff!!

As a Realtor, this site is horrible. I signed up for this and received nothing. Nothing!!! I tried to cancel back in November of 24. They canceled the subscription then reinstated it. They even reopened and collected more money. I spoke to another person in December and they said they would fix it. Not only did they not fix it, but they won't cancel my subscription and they won't refund me. They said that doesn't cancel until August. They have not provided 1 lead not 1. And have charged me thousands of dollars and continue to. Horrible customer service as well. Takes days and days for a response. This is unacceptable. This company preys on desperate realtors and is borderline breaking the law if not breaking it. Again. Costs thousands and doesn't generate 1 lead. Not 1.

Why the heck do you all keep calling me? I have no business with you whatsoever. I have tried to get off your list, but NO ONE answers the phone. When I call the number that calls me (737-380-1759), it hangs up on me. The number has called me all the time (1/29, 2/5, 2/11). Tell Damian ** to do a better job in responding to people. Otherwise, stay clear of opcity, movein and realtor.com or you get spam bot.

You can view properties but NEVER attempt to send an email to the "listing agent". You will be harassed by dozens of "realtors", then sold to every email list in the world and will be inundated with spam until you die. Absolutely inexcusable.

Realtor.com does not acknowledge qualified buyers. I would not feel comfortable listing my house with them unless I truly didn’t want to sell it. I have made two inquiries asking for appointments on two different properties at two different times. I got an email from them but nothing else, ever. Are these your properties? If so, Realtor.com is not trying to sell them for you, in fact they are running away from selling your house.

I'm a realtor. I purchased a Local Expert ad and received no calls. When I asked for a refund, they acted like they were doing me a favor by letting me cancel, but they would not give me a refund even a partial one.

It is pretty obvious that at the first of the year, Realtor.com sold lists from state records of people who had paid their property tax to realtors across the country. I'm in Tennessee...I got calls about selling my house in Tennessee and Oklahoma. I don't have a house in Oklahoma. I got 5 different texts and multiple phone calls asking if I'd be interested in selling my home. My home is not up for sale through any realtor. One person told me that "I must have signed up for something" as to why my information was made available to her. She said she got her information about selling my house from a "list" provided by Realtor.com. I'm sure the agent or her broker had to buy the list from Realtor.com. This is a poor business practice and needs to be stopped.

Realtor.com appears to intentionally assist in having their filters overridden by organizations selling property. Yes they have ad spaces within their listings but those have "Advertisement" declaring this. But if you filter for just "homes", they are permitting listings of timeshares and townhomes to front load the results even though they have their own filter for such. These do not have "advertisement" denoting this but it is clear that they are most likely selling these spaces and are deceiving people using their site. I had thought that the people listing the properties were just lying about the property type just to get it seen in more popularly viewed filters, but if you click on these deceptive listings, they show the correct property type. Therefore the site must be assisting in the deceptive placement of properties. If they sell listing spaces/placements, they need to be honest and declare it as an ad.

I found a property I was interested Listed By a Firmer pastor friend. So I simply clicked on his name to send him a message! HE IS THE LISTING AGENT. I been called, and texted several times a day by so many other agents that seem to think I am interested in them at all. I was told they PAY for MY info when I sent a message to ONLY the listing agent!

I had a very disappointing experience with the customer service, as I encountered rude employees who were unhelpful. The website is also filled with inaccurate information, including listings for roommates, rooms in houses for rent, and incorrect pricing. It's difficult to trust Realtor.com as a reliable source for finding a new home or apartment to buy or rent.

Site response time is taken up by ads which cost buyers precious time when sifting through the multitude of listings in a large urban area. Offer a premium product to serious buyers to avoid this waste.

They have a button to "email agent." when you clock on this button, the email doesn't go to the agent, it goes to them. A lot of confusion and outright bait and switch. Google the agent's name and find out their contact. This is a total scam.

They appeared interested in helping me find a home to mortgage and even said they would definitely find something but this proved to be totally false a few days later. They reply initially within one minute, pass you off a few times and it becomes totally obvious it's fake.

I am interested in one property that I saw listed on realtor.com, got a phone call from a agent from realtor.com that sounded that had just wake up with bad humor and bad temper, completely ignorant attitude, instead tell me about the property or hook me up with listing agent, he just start asking nonrelated questions trying to sell me services, I asked to hook me up with the seller and he hang up on me.

I decided to give them another try to kick off 2024. A 6 month commitment was the starting package. That expired in June 2024. No valid leads came in with 2 exceptions: one was another Realtor in the same area checking for her client. The other wasn't a lead, but the only other person to return my call, text and emails and stated it was awkward, but wanted to go on a date. I advised Realtor.com that I was not renewing 30 days before when they called me to see if I wanted to add more zip codes. They have, after calls and email said they would cancel, but continue to charge my credit card, now going on a 3rd month. It is in dispute.

Why do you allow and agent Jeff ** to remove his negative reviews? Wrote 2 reviews and I saw that agent Jeff ** had them removed from his profile. Is this a normal practice for the agents to show no transparency?

I would give this zero stars if I could. I have reached out to multiple houses to rent with no response whatsoever. Even after putting in a request everyday for a week. Then this company sends you a email saying have you heard back? You click on the link to answer and it just says thank you for letting us know. There was no yes or no option.... Complete waste of time in searching and finding a house I like.

I am a Realtor. I talked to a great sales rep in early Jan 2024, decided to purchase an Expert Ad each month for $101.25. Instantly I had trouble adding my designations, my company logo and the guide said he would call me back the next day and did not. Within 24 hours I decided to cancel due to too many restrictions and roadblocks to accuracy of my information. I called, canceled and to this day, Feb 1, 2024 they still have not refunded my funds and probably have not canceled my order. I have spent at least 5 hours on the phone with various employees of Realtor.com. They are a hot mess there. No one can follow through. I absolutely will never consider advertising with them again.

I am a Realtor in Miami, FL. When another realtor looks at my listing on Realtor.com, they will get contact information for a realtor who has paid for Advertising at Realtor.com. I looked at one of my listings and two minutes later I had 15 Realtors contact me through text, emails and phone calls asking if I wanted to see that property. They had no clue it was my own listing. They are paying, but not getting any real leads. And I am the rightful listing agent, but Realtor.com is hiding my identity unless I pay them.

My sales partner, Ruhi **, and I signed up for Realtor.com leads and were guaranteed a significant number of leads per month/year. To say we are falling short of that is an absolute understatement. The very few leads we have received (perhaps 8-10 in about 10 months) are all fake. We are spending nearly $1,600 per month on these leads and we also purchased banner advertising which is also worthless. Initially, we were splitting this cost with our lender partner who promptly backed out after discovering that this was going nowhere fast. Now we are being charged the full amount every month. We disputed the charges with our Bank but they are not honoring our requests to stop payments.

Before you even gain access to the multitudes of FAULTY LISTINGS, you arrive at the site which, by de facto, is set on 'sell.' You change it to 'buy' and begin your area search. You are taken (MAYBE) to the area you want to find a house and it instantly yanks you back to the 'sell' section. The most user UNfriendly site I've come across in years. GO TO ZILLOW INSTEAD!!!

I have read dozens of reviews from dozens of agents who have all had the same results when advertising with Realtor.com. They promise you 40 leads for your money but only deliver HALF! Sometimes less! They then won't refund your money spent so you end up wasting thousands of $$ for something they promise but cannot deliver! Sound familiar? Google me & track me down and send me an email I have GOOD NEWS FOR YOU! ** Cape Coral FL

This site does not give quality leads at all. Honestly this is one of the worst lead sources I have ever used, and they don't even provide the amount of leads promised! THIS IS A JOKE. These leads barely answer, and the ones who do are either not looking to purchase a home, and are only looking to rent or are just complaining about the home since they did a tour with their realtor already! STAY AWAY FROM THIS LEAD SOURCE!

This company just collects your money to sell your leads to someone who would pay more for your leads. The customer service and support are awful. They don't deliver on any of the promises they make. Keep passing you from one incompetent agent to another. They create case number after case number with no follow-up. When you finally reach someone, they try and sell you more products! And get more money. Complete waste of money, stay away.

The "sales agents" at Realtor.com are hungry for their commission in selling leads and local expert ads to realtors. Real Estate Agents: They are taking your listings and promoting them and then charging you -claiming it's a Contract when it is not a contract. They have the ability to simply cancel your authorization to charge your credit card if they wanted to. However, they will not cancel you even after all their false claims never arise. They are making a living, paying their rent and buying food off of realtors credit cards. Realtors; This is not a productive or effective ways to market or get leads. Try other creative advertising platforms.

I signed up for online leads from Realtor.com in Late September of 2022. I was promised 10 leads a month per zip code slot. I signed a yearly contract for 4 zip code slots which would have meant I'd be getting 40 leads per month. It's now the end of March in 2023 and I have received a total of 40 leads instead of receiving 240 leads. Realtor.com does nothing to resolve the issues. I've tried to get out of my year long contract but Realtor.com will not release me from my contract and continue to charge my card.

I submitted an inquiry on a specific property at Realtor.com. They called me and would not let up on unrelated questions that I was not comfortable answering. It felt like they wanted to lock me into an agreement with them to secure a property that was not the one I inquired about. They refused to connect me to the agent for the property until completing their onboarding process. She was rude and did not let me speak. This was a total bait and switch on what I now believe to be a fictional property to get me to hire them as my agent. Use their website to do your research if you want, but then call a local agent to learn about the property directly. Otherwise you'll get scammed by them so they can collect their commissions on the sale.

Attention Realtors: After signing up for Realtor.com advertising I only received half of the leads that I was verbally promised when I initiated the service. I later noticed hidden on the invoice that there was no guarantee of the number of leads. Part way through my subscription I was verbally promised that I would receive the full allotment. I'm nearing my expiry date and I'm still half down from the number of leads I was promised. We all know how important total disclosure is in our industry so I can't believe that an arm of that industry can be so deceptive. Buyer beware should not pertain when engaging Realtor.com.

If this review saves even one other Realtor from getting ripped off by this company it is worth it. Do not throw away money on Realtor.com lead programs, they are lying, stealing and it is a complete scam. I was sold their flex lead program (they regularly change the names of these programs but it's all the same scam). Over the course of a year you should receive about 40 leads, there is a 3 day window to cancel, but there's no way of knowing the leads are fake within that short period. When they sell you the program they tell you they are verified, and being sent exclusively to you. Neither is true. They are most often fake emails, names and numbers so definitely not at all verified and the same leads "exclusive to you" are being sold to other Realtors at the same time. Avoid at all costs! They scammed me for $2,721.00 there are so many lead sources out there, Realtor.com so far has been the absolute worst. Hope this helps someone else.

Tory **, one of the realtors from the Yorkville, IL Kettley takes advantage of the buyers she sells a home to. Tory is a realtor and a legal assistant so when you go after her for the deceit in the sale of a home she threatens to sue you. Tory sold a home and camouflaged serious issues that the home inspector did not even see. Also, when the buyers tried to negotiate the cost for the obvious issues, Tory would not budge. Tory knew exactly how to take advantage of the buyer and put them in a horrible financial crisis. I would not recommend Tory ** at all.

Michael **, never do business or recommend this realtor!!! I will never do business or recommend this realtor in this lifetime or the next. He is unprofessional, moody, disrespectful. He was extremely difficult to work with, selfish and never put the needs of the client first. He made me lose money yelled at me and disrespected my loan officer and the team. He tried to degrade me with his arrogance. I don’t know how he is still in this line of business and never been reported or how he has managed to maintain his license. Please if you ever come across this individual or anyone is oblivious to his poor job ethic and refers him to you, Run away while you can. Don’t believe his lies or allow him to entangle you with his nonsense. Working with this person was the worst experience of my life and I’m thankful that is all over. My first time buying a home was very traumatic thanks to him. I hope it will never happen to you.

I received a text message from a phone number in the 213 area code that did not have caller ID from someone claiming to be from Realtor.Com around the end of March 2022 saying they wanted to help match me up with lenders "For you inquiry about a mortgage." since I never made any such inquiry, I ignored the text message assuming it was a typical spam/phishing text message which you are told to never respond to even to reply stop. But within an hour, I started being bombarded by unwanted calls from mortgage brokers on a phone number that was already registered on the federal do not call list.

Stay away Francesca ** at realtor.com. She's a shyster and thief. We had a verbal agreement, which I have in text form, to return 3/4 of our $13,000 security deposit.($9,750). She only returned $9,100. When confronted her answer was "you signed it". Luckily, this was only a vacation rental. Based on this she shouldn't be trusted on a major home purchase. She has been reported to realtor.com corporate headquarters.

HOA fees are being falsely reported as realtor.com is pulling the data from MLS and posting the fees as a monthly fee instead of an annual fee. Huge deterrent for potential buyers on this heavily trafficked website. We reported the issue and the problem continues during this crucial selling time.

I have requested three separate times for Realtor.com to remove my property details from their website. They have not. The home that I own is not for sale. I do not want my property details on this website. This company is fraudulently advertising homes which are not for sale and they are using it as click bait. This company needs to be investigated for fraud.

AnTonia DeAnna ** 12:51 PM (2 hours ago) to Rich. On the disclosures it did not say if it has cast iron pipes. This needs to be told upfront because insurance companies will not insure a home with cast iron pipes. A lot of times this is withheld information from the realtor/homeowner because of the insurance stipulation on cast iron pipes. Then the house can't be sold unless it's a cash buyer. It should be listed as a cash buyer only. You can't get a loan for a house with cast iron pipes. So that's why you need to know upfront. Most disclosures don't disclose information about cast iron pipes. Don't buy a house with cast iron pipes because insurance companies will drop your insurance. If you have a loan on the house then the loan will foreclose if you can't get insurance. Realtors/insurance and loan companies do not tell the buyer upfront. It is withheld information. This is happening in Florida!!!!

I simple asked a question about a property in Fairfield PA and a Realtor named Sherry ** started texting me and sending me emails. I asked her to please answer the question, which she would not. Then she got hostile and started sending me harassing emails for a day. She told she couldn't answer my question, then said she wouldn't answer it then told me she was in a terrible situation at a hospital with her sick husband. Why are you answering emails then? She was upset and wasted my time because I didn't want to choose her as a agent. Realtor.com you better pick more professional realtors to represent you.

We were blessed to have found Maureen ** as our agent/realtor. Moving is stressful especially across state lines. I originally found her online & she is the best. I would highly recommend her if you moving to/ or in Florida. She is very responsive, professional & caring to her clients. She follows up consistently & listens to your needs & expectations....I spoke with probably 4 or 5 other agents before I choice her & glad we did. We now have our home now, she was helping up through the entire stressful months getting here. Thank you & definitely recommend!

Signed up with Realtor.com for leads in February. Paid upfront right under $3000 for the year. Thus far I received 6 leads. 2 answered right away with STOP to not receive any messages from me right away. 2 were an inquire about renting or renting to own the property. One actually replied to me contacting her with a runaround to mortgage lenders and she's not anywhere close to qualify in the next year to be gracious. Last one, no response whatsoever... I keep trying because each lead is so freaking expensive but seriously the biggest CRAP I have paid $$$ for! Don't just walk away from this, RUN!

A fraudulent listing appeared on this Realtor.com recently that took my social and all financial information. I reported to police, national realtor association, and sent several emails and calls to Realtor.com, asking for follow up. In the process of a week, no one followed up despite my identity and all financial information (and how many other people in the process?) being compromised. This is extremely unprofessional but most of all, unsafe. I will never use Realtor.com again. I had good experiences on Zillow and just want to warn other consumers about Realtor.com's loose ethics when it comes to security.

My house is listed on this site for rent. MY HOUSE IS NOT FOR RENT OR SALE! I have not authorized no one to list my property. I will be contacting the Orange County sheriff to file a report. Take the add down now!

Philip ** a realtor in Seal Beach Ca is horrible. He took advantage of our mom with dementia and cost our family thousands for his greed and horrible ways. He represented not only my mom and her home but also the buyers and their home. We had to leave in a hurry and throw thing into our cars and live in a hotel for 4 months. He is a shark.

Realtor.com reviews of real estate agents are 100% biased. Realtor.com will not post negative reviews unless realtor approves of it. REALLY? Which realtor will ever approve a negative review? That defeats the purpose... rendering the reviews WORTHLESS. Realtor.com is FAKE NEWS! Use Zillow instead!!!

Need to be able to set filter for locations you want to avoid and if pets are welcome in condos a check off with pet filters so you don't have to read every description in every listing. Other than that it is a nice site to look for homes.

This is my go to site for looking for Real Estate. More accurate information and they pretty much cover everything! Easy to navigate for states, neighborhoods, price and types of dwellings, etc. Even gives you ballpark for the mortgage pmt.

It lists how long on market, listing price, photos and map where home located, agent's name, subdivision benefits, mortgage costs, monthly mortgage payment estimated, cost per square foot and comparison to other homes in the area.

I selected Realtor.com, it was giving information where I was looking to buy. We wanted a a home on the water. (I do compare to Zillow). I was using Zillow before and put my search in. After a while Zillow was taking me away from the zip code I was looking in. No water front home. So, stop using Zillow and I had complain about it, to no help it still was taking me elsewhere. Zillow was wasting my time of looking. I have to say after all that it was a realtor in the area that did the work of sending me what was available and show us homes and help in buying.

It's most accurate site I have found. I use it from time to time and, right now, I'm not even looking for a home! I don't know what else you would like me to say other than I am getting my second co-vid shot on Tuesday.

Site gives you specifics and also Realtors in the area searched that have properties for sale or buyers seeking to buy. Realtor.com is more accurate and also allows you to view comparables for reference. It is highly recommended by most Realtors and has existed for many decades supplying information in this area with current statistics shown.

Occasionally when I was doing some searches on their website I found that some of the properties were not up to date regarding prices and sometimes duplicate entries for the same property was noticed.

It's not hard to navigate thru. Very user friendly and you can find a REALTOR. Do not use a "sales agent" ... use a REALTOR. There is a big difference. Now Zillow has the map on the same page as the homes, I wish REALTOR.com had this feature too.

Realtor.com lists the size of the home AND the size of the lot which makes evaluating fair market price and price per square foot easy to do without scrolling up and down. I also appreciate the flood zone estimation right up front and not buried in the details. It is easy to switch from list view to map view without losing your place.

I like the way I can use filters to find just the amenities I am looking for. I find it helpful to follow listings to see how values are holding in specific areas and how long or quickly properties are staying on the market.

Realtor.com is probably one of my favorite realty websites. You can find how long a property has been listed, there are very clear and detailed pictures of the property inside and out, particularly parts of a home you want to see details on, like the yard, how many garage spaces, the kitchen, bathrooms and basement if there is one. Also, is tax and HOA information, a mortgage calculator, as well as school district info. You can contact the realtor directly through a form to get any additional questions answered, like nearby hospitals, shopping and public transportation. The most accurate website for real estate property information.

It's a really nice environment in which you can buy your home. The employees are both so passionate and caring but also realistic and not making things surreal. The costs are pretty affordable and the houses involve all kinds of economic classes. I would definitely recommend realtor for its excellent service online and on presence.

Realtor.com I believe has a more reputable organization. The agent are realtors and not just sales agents. Realtors are more qualified in gathering information regarding the house. They also go to school.

This company hands down has been the absolute worst marketing platform I’ve ever used. None of their leads are assigned FYI. I’ve given them a couple different chances after sales rep convinced me “solid, dedicated leads bla bla”. Every lead that comes in in competing against 4-5 other agents while paying too dollar. I decided to call it a wash and never utilize their service again my contract is expired and they are still charging me monthly. Have sat on hold for over an 45 minutes (twice) no one avail unless you want to buy more leads. Hands down worst service, deceitful and unless you need an extra write off or like throwing money into the fire steer clear.

They Promise you 100 minimum leads, and they deliver. You are competing with 2 or 3 other agents for the lead. And a lot of them are other agents to lazy to access the MLS also had several sellers of the property call and ask me questions about their property. a handful of Marketing companies etc. I did convert 1 actual lead out of 123 (realistically 3 real leads) total. Negative return on money spent.

I have looked at this site to find out the value of my current home. It shows it selling for $17000 less than I paid for in 2015. Has old listing pics which are not current. Has the house as a multiple family which it is not. It's a 2 bed, 2 bath single floor, single family home. I even wrote the company telling them they had things wrong and they never bothered to change them.

I bought this service looking for lead generation to increase. I was aware service was not going to have an immediate ROI, however I kept it and on my second month I call and ask if this service was not producing anything on my favor I would have to canceled it. Advise by one of the agents to call back if the product wasn't working. I have my card stolen and forget about to change it and immediately a guy from the collector dept call to try to get me to pay. I agreed to pay for the last time but needed my services to be cancel because didn't want to have another charge.

My home is listed on Realtor.com. The information about my home is incorrect. It was correct when we purchased the home and then after we bought it the information was incorrect! I corrected the information and submitted it. They never updated my information on the website. Then even though my square ft, bedrooms and bathrooms were greater as well as the addition of a new in ground pool they reduced the estimate of my house! Both Zillow and Trulia are correct and their estimate is more accurate. Realtor has my estimated value at about $300000 less than Zillow and Trulia! When I’m searching for a home again I will not use Realtor as I do not trust their website!

Stay far away from this scam. Years ago they were legit, not anymore! They post one star reviews with no contact, inducing agents to call and subscribe - no customer service, (I called and was on hold for 2 hours) left messages, emailed, all went unanswered. This company posts fake one star reviews attempting to extort realtors into subscribing - what a joke - they have been bought and sold and have zero regard and response! Don’t even think about subscribing for any fake Leads! Fake! Liars! Hopefully they will go bankrupt soon - long list of bad reviews and haters! Disgusting!

DO NOT USE REALTOR.COM. I started using Realtor.com in June 2019 for leads in my real estate business and was told that I would get 30 leads per month based on the zip code I provided. These leads were supposed to be reviewed and sent to me after they met Realtor.com criteria as a good lead. After a month I had only gotten one lead and I called them back to discuss this issued and they convinced me that I needed to add a second zip code. I did. This is July 2019. After not getting any leads from the second zip code and lack of communication from customer service I decided to cancel using them. The cost for leads every month is very expensive and I wasn't getting what they told me I was paying for.

Every other site and the MLS had everything correct. Realtor.com had a "glitch" according to their customer service and listed our home as a condo. No buyers with a single family home filter ever received a notification for our home as a new listing, and they also missed the opportunity to come to our open house. Myself, and all of my friends only use realtor, so I know we missed a huge opportunity of potential buyers. To top it off, customer service told be the only thing they could do was advise me to "keep my fingers crossed" that someone in tech support checks their email this weekend.

I have saved query where search for houses of a specific type (single story for example) and subscribe to the email service which sends the results to me daily. This used to all work fine months ago - then it stopped. I started getting houses that didn't match the query and then the emails stopped all together. I wrote support and they went back and forth with me telling it's fixed each time. Now they tell me that my query is not supported!!! That is crazy. What a horrible [service]. Stay away!!!

I signed up with realtor.com in May of 2019. I look at it as an opportunity to increase lead gen and hopefully convert 4 or 5 times like I have done with other well known lead source providers. We have extensive tracking in conversion follow up techniques and get the most out of each lead that we possibly can. After some time I started to notice that other agents would get the same lead at the same time as me. Also I started to notice that the listing agent would contact me and say, "How can I help you on this property". Started to wonder why the listing agent was contacted on a buyer lead and given information. Also I was never told that my leads would be shared.

Do NOT use Realtor.com for lead generation. I have been attempting to cancel my account for over a month and can not reach someone that can actually help me. The customer service division has nothing to do with the accounting division and the accounting division is not answering the phone or any emails. I know we are in a unique situation but they are literally holding my money hostage. Even if they are so overwhelmed with calls and cancellations... how hard is it to send me a cancellation, I sign and give me a refund, all online? Would take less than 5 minutes! They keep telling me I am on a priority list and my account is being expedited, but nothing has happened yet, in over a month! Don't waste your money with realtor.com.

I have been with Realtor.com and pay every month on time. I got a call from them last week telling me that they are offering a 60% reduction in our charges. I think that that is very good for them to do however I can’t afford to pay them at all right now with the restrictions that we are currently experiencing with real estate. My husband has had to take a major reduction in pay, we have had to apply for a forbearance on our mortgage, we have had to apply for assistance with our other bills as well. I asked to cancel the remaining term which is June, July and August. Because I pay for 3 zip codes. The woman I was speaking with told me that she did not have the authorization to cancel my contract but that she would send my request to upper management and that someone would call me within three business days. That was eight days ago. They are still charging my credit card and I cannot find a telephone number to contact them.

I informed their customer service months in advance to not auto renew any of my contracts and asked that the note be placed in their system. After they auto renewed my contract (after I specifically cancelled the agreement in advance) and took the funds from my account anyhow I called in 5+ times trying to recover the money that was stolen from me. Each time I called the representative either didn't see there were notes from each of my calls or wouldn't admit to it. Every time I called it was "escalated" to management with a promise of a callback that day. I have not received any calls from realtor.com other than to sell me something. I highly recommend you watch who you choose to do business with and if that person/company practices ethical business. After several weeks of calls I am yet to receive the funds back that realtor.com stole from me nor any return communication from them.

I purchased a leads program called Connections Plus, 40 leads guarantee. So far one bogus lead with bad info has been provided & one viable lead. They promised they would filter the leads for bad info. Trying to cancel the account and they lie via email that they are trying to contact me but no phone calls or email. This is week 2. Still trying to cancel. Just got one phone call with an account manager harassing me & screaming that I have not given the system a chance & I am not allowed to cancel as I signed a contract. Cannot talk to anyone in a normal tone of voice and they refuse to cancel this contract.

I know there are bigger fish to fry right now... But I have no idea who else to tell this to, so I'm going to the people with a voice. I am a real estate agent in NJ on lock down, and my husband has been laid off work... literally cutting our income in half right now. As an agent I use a lead generation system that I pay for from realtor.com. I pay over $1200 a month for these leads. Myself, and several other agents have asked to cancel our accounts. We can't show houses and honestly finding a house is not a top priority for most right now. Realtor.com refuses to cancel accounts, they have offered a reduction of 60% to our current contracts, or offer us a buy out by paying them 2 months upfront. That would be almost $2500 for me ... their lead system was already bad, they scam you into purchasing these leads to begin with, buyer beware. That is my own fault, but, this is just crazy.

I have been an agent for many years and Realtor.com was my main lead source. Realtor.com used to sell leads of potential home buyers and sellers' information when people signed up to their site and had a question, or had seen a home they had interest in. The leads were sold based on ZIP code per what they call shares and each share was 40 leads a year distributed over the course of a year, they determined a monthly price and that was what we paid per month. Realtor.com locks you into a contract for 12 months at a time with no option out other than to pay the year in full and who is going to pay a year in full for a service you will not receive?

I have been a Realtor for over 15 years and the experience I had with Realtor.com was by far the worst in my career. The lies and lack of follow thru on their part is appalling. I felt like beating my head against the wall almost weekly during the 10 months I had an agreement with them. Had I known in the beginning, what I quickly learned, is that they have you sign a contract which basically says they are allowed to get your money each month whether or not they perform with what they agreed to.

Absolutely don't post an inquiry about a listing on the website! Look on the listing for the name of the actual real estate agent representing the property, Google their name and contact them yourself. Realtor.com won't put you in contact with the agent of the listing you're interested in. They'll give you a long song and dance, and all sorts of fast-talking runaround, leading you away from the listing you're interested in, and toward listings they hope you'll be arm twisted into buying.

Cannot begin to express the frustration with this company. One misguided answers to any questions asked when contacting management. You agree (bilaterally) to an ad to be in front of buyers or sellers in a certain city. Pay for this ad every month when suddenly, they change, decrease the font size of your name, minimize your photo and take away your phone number! But this is to IMPROVE presentation of my brand???? Horrible!

I call up to cancel my service and they said I can't because at the end of every year they renew my agreement for another year (never did anyone tell me that or notify me of that). So they will continue billing me for service until November (10 more months) even though I am retiring and do not want referrals anymore! Welcome to Realtor.com screwing Realtors!!!! BEWARE!

A year and a half ago I decided to start work with Realtor.com. They said that I would have a lot of leads But never happened, when they send you an email the same time they send a lot of Realtors. When my contract expired I called to cancel. It was never done. They said I never canceled. I had to do it for another 6 months in which I never received absolutely anything, I must have received in 6 months probably six leads who were useless.

As a new agent I never felt so scammed. Before the issue was that I asked for a lead generator and instead they sign me up for the brand where you just see my face! I did not ask for that and instead of them trying to work it out they have charged my card and have ignored my calls and told me, "Oh yeah you're in a contract" which I asked him if I was. He said no and then when I called back he said I was before hanging up!! I would want to have them sued! For one this is unethical and not the way professionals should be treated!!!

What a ** website. (Although, it's not like Consumer Affairs is any better -- I had to block their notifications to view this site). Realtor.com publishes false data for houses, estimates bogus values for houses, and just generally has a broken website. I would not trust any company that can't figure out the basics of owning a website. It's 2020, this isn't difficult -- only scammers or idiots can't create a website now.

I continue to receive mobile home leads in mobile home parks. These properties are not on MLS, which means I am not able to support this buyer in any capacity except to give them the listing agent's information. We do not sell mobile homes, they are sold at the Dept of Motor Vehicles. I have asked to cancel my account numerous times based on these fraudulent leads. I have also asked to delete mobile homes from the search or change my area of focus to another location that doesn't have mobile homes. This is very misleading and costly to charge me for leads that I can not respond to or work as a regular prospect.

Stay away from realtor.com, their website isn’t working well, customer service is non existent, and good luck if you are an agent like me trying to get leads. I have been paying them for last 4 months, no one real lead, none!! They even sent me a scam number twice whom I had to block to stop sending me weird texts. When I contacted Christian **, the salesman who used to call me nonstop to get me into the 6 months membership and assured me that I will get real deals and I will be making money very soon, now he is hiding behind his desk and ignores all my emails and requests to stop taking more of my money. There is no real leads, save your money and spend it on going out, socializing and meeting people in person, instead of giving it to these thieves. I don’t understand why they are still in business after all the scams and money they have been taking from people for this long?!!

Buyer beware: I have 3 bad reviews from when I was new and I've been trying to make them go down on the list to bring my rating up with more 5 star reviews. Yesterday morning I had 15 reviews rating me at 4.7 stars (should be 5 stars with 15 reviews). Yesterday I also had trouble getting off a lead zip code waiting list. I was transferred more than 3 times and on hold forever. No dept is accountable for anything; they just transfer the call. I was irritated and sent a frank email regarding my experience and my rating went down to 4.5 stars the next day. I've gotten 3 leads under $200,000 in a market with an average sales price of $550,000 in the 3 months I've been "getting" leads. Unfortunately, this program is a huge let down and pretty much a waste of my money. Customer service is either incompetent or is trained to make cancelling anything impossible. I don't get it.

I have been attempting to cancel a non-producing zip code for several days. I called on Wednesday and asked to be called by Friday. I was told they had 3 business days to call back. I called them again on the third business day and they stated they had until the end today to respond. No Call. This is the response and value I received as a long-time customer. I called again on the 4th day and they said that would place me as a priority and will be called within 3 business days. This is not much of a step up in priority. Same as when I called the first time. Customer service is not their priority. When there are so many other options available to realtors, what separates them is customer service. Realtor.com fails miserably in this regard. Spend your hard-earned money elsewhere.

I signed up for the Local Expert Ad. $129 a month... 3 months and nothing. I signed up for the lead program, 200 leads a year $459 a month. I have sold 2 lots and made $220 in my pocket combined from these transactions. I get leads, people requesting information. I do my research, I follow up, phone calls and emails. They go nowhere. I have a one year contract, 10 months to go. Waste of time, money and effort.

Called me 16 times, 14 in just 3 hours. At one point they called 9 times in a row. I sent it to vmail cuz I was in middle of using my phone and they redialed 9 times without a break in between.!! After 5th missed call I called them back. I left a THEM a vmail telling them DON'T CALL ME. They called as soon as I hung up. I answered. They asked me 11 questions about SELLING a home after I said I am not selling. Just kept going off script instead of listening to me! Then put me on hold for what they said would be 30 seconds. It was 7 minutes. I hung up. Now they just call to harass me. I hate these juveniles.

I have been trying to use this site for several weeks to search for a new home, HOWEVER, nothing seems to work correctly. For example, when trying to create, edit or save a home search, it either saves the incorrect settings or duplicates the search or doesn't save at all. Then when I want to get new homes that MATCH my search criteria emailed to me, I find that the search will only include SOME of the criteria I chose. Customer support told me it's designed this way. Customer support has an answer like that for every issue, when they reply... I suggest that you look elsewhere for your home search. I am going to. This site was written by and is supported by morons who don't understand what a SQL query is and that ALL criteria is required for a true result - not SOME criteria.

I had been using Realtor.com to track my home's value. For the life of the home the value calculated seemed to be consistent with the approximate market value. Then, sometime in January 2019 the value calculated by Realtor.com dropped by 2/3. The price per square foot is showing as approximately 1/3 that of the comparables. When I complained (twice) online to their customer service I got no response. When I finally called, they gave me a song and dance about using industry data for which they are not responsible. Unfortunately, the fact that every other valuation site engine is showing a reasonable valuation for my home shows that this is patently false. I suspect that if I am having this problem, their data or algorithm is likely showing really bad/inaccurate results for other homes. I would not recommend using Realtor.com either as a buyer or seller.

I have just used Realtor.com for the last time or should I say CAN'T USE. It is hit or miss on loading or showing pictures. I am going to Zillow full time. I am in Ohio, don't know if it's a regional issue or what.

This Website is the epitome of FAIL. Website doesn’t load. Ever. Try to search for properties and I don’t know what else to say... waste of time. I think Trulia and other websites are FAR MORE user-friendly. I’m done with this BS.

We contacted Rachel **, REMAX, Realtor to help us lease purchase a home in Saint Charles IL. We had the most awful experience with her and the clients she represented. Despite our honesty about some negative items way in the past we still had a credit score between 654 and 700, TransUnion and Equifax respectively. We were turned down for two lease purchase properties in Saint Charles IL. Near the end of this process we ended up tapping into our 401k and used money we did not want to. Rachel was beyond cruel. She kept us waiting for rejection of our bid by the customer two days past our stated “final decision date.” Of course she said NO, with a chuckle in her voice. Her behavior was an abomination and unworthy of anyone towards another customer. Please do not use her or her firm. I believe her to be the “R” word. And the folks in Saint Charles IL do not want someone like her helping to find a home.

If you are an Agent or Broker Realtor.com has the WORST Customer Service out of any company I've ever worked with in my life. You sit on hold for hours and then when someone does finally answer they do not even attempt to answer your questions or care. They send you "leads" that aren't even people. For example lenders just trying to get you to meet with them. There is no reporting to tell you how much you are even paying per lead, no one to assist when fake leads come in, etc. I am going to try to find out who the CEO is of this company because whoever it is can not be a good person to treat clients this way!

If you're a agent and are thinking of doing any advertising or lead generation though Realtor.com, DON'T!! Leads are awful, their "local expert" program is not worth the money. The worst thing is their customer service! They do not follow up. They do not try and accommodate or help with concerns. Hold time when you have to call them is long and nothing gets resolved. I was very happy with them until beginning of 2018 and for some reason customer service has declined since then.

Buyer Beware!!!! I signed up with realtor.com, they boast and sell the product as if superior to all others. I was very happy for the first year, but then they gave me a price adjustment upon renewal. Automatically renewing they DOUBLED my fees. I called and complained. Spoke with Justin ** who was very unpleasant and wants to tell you what YOU are going to do. Extremely passive aggressive. They decreased my # of referrals to NONE and continued to charge me the original fees. I realized that there have been no refunds and my services have been completely cut off, they were charging me and providing zero service.

This company helps my mortgage company sell my house without even listing it. No showings. Nothing. I was fighting with my mortgage company. Went bankrupt trying to work something out. Sold for 130000 dollars, bought for $205,000, appraisal $360,000. Something not right. Mortgage Company down south. Investment Company same location. Something ain't right.

Jeffrey ** Realtor in DeBary Florida sold me a home with (2) major issues NOT DISCLOSED to me the buyer. He has ZERO moral compass. Would sell anything to anyone to make a home sale. Mr. ** has broken the ‘Code of Ethics'. He has done this to himself, he has jeopardized his Licenses and his future in Real Estate. I’ve obtained a lawyer. This activity of his needs to cease before he does this again to someone with hopes of their Dream Home. He will sell you a NIGHTMARE..

Tried to get contact information for a property and was on hold for 20 mins. Talked to two individuals and neither would/could help me. They seemed only concerned with getting credit/paid for their service and not with me wanting to buy a home. I would not waste my time and or effort as a home buyer or as a home seller. realtor.com will take the joy out of your home buying/selling experience and slow down the whole process.

This company will completely mislead you! I bought leads and was never told you had to sign up for 12 months. Didn’t sign anything but they say I can’t get out of it. Been 6 months at $477/month and not one single lead has panned out. To make it worse when I called and complained the lady told me that for every 100 leads they send 97 are bogus! Those were her own words. So basically 97% of the leads you get are crap. We get bottom of the barrel leads and on top of that any we call back has already talked with another agent. That’s because they are sent to us and our competitor but that was never disclosed to us. Such a terrible company. I don’t know how they are still in business.

This company takes advantage of real estate agents. They sent me documentation stating 40 leads per month for 12 months. That is not what I received in return. Far from it! You can cancel within 3 days of purchase only. Did you send me what you stated in your contract within 3 days? NO!!

They completely undervalue your home price, My home sold for 195k more than they said it was worth. A complete joke of a company.... I would not use them if they paid me, they seem to want to influence the market. Stay far far away.

I have been purchasing realtor.com leads for almost 2 years. As with any lead source - some are better than others - but I was able to convert a good number to justify the cost. UNFORTUNATELY January, 2019 brought a change to realtor.com leads. I was still buying the same leads/same market - but only receiving a scattered amount of leads. The leads received were typically under $100,000. One lead - in particular - for $13,500 - I received 43 times. When I called the "listing company" the property WAS NOT for sale and had been auctioned off 11/2018. Their Customer Service department investigated and after almost a month told me per my MLS the property was listed?! I pointed out per the "listing company" even if I were to have a request to show the property IT WAS NOT FOR SALE!! Realtor.com finally to give me "some credit" but only at the end of the contract for this zip code.

I have been purchasing leads from Realtor.com for a few years with their fast option. Fast option according to realtor.com means only shared with one other agent. However just like other customers have complained that the same lead was called by more than 2 agents even within 5 minutes of their inquiry which seems to be happening more frequently. Recently I had the same lead from one of my zipcodes sent to me and while I was on the phone trying to connect with the lead, Opcity which is owned by realtor.com had their ISA 's call on the other line to connect with the lead.

Received first phone call which was a recording of, "Hi this is Josh" then silence and then dropped call. Then a few seconds later received a second number that was hold music. When a person answers, he said, "Thanks for calling Realtor.com, how can I help you". When I state that he had called and to remove my phone number from the cold call list, the call drops. This phone number is listed on the National Do Not Call Registry and is a phone number for emergency medical services. This cold call is not benign. It may actually delay services in our area.

I purchased marketing from realtor.com a few years ago. After my contract was up I canceled my marketing. Almost 2 years later I noticed I am being charged $45 a month from top producer. Come to find out realtor.com sold me a package deal and when you cancel with realtor.com it doesn't cancel top producer. I admit I should check my CC statements but this is a total scam. How do they sell you a product but not cancel the product. They scammed me for $1000. Don't let them scam you too.

Very user friendly and easiest way of getting how to sell. Discounted Realtors affirm or include the majority of their key due dates into the product, which will at that point plan updates for them to keep everybody on track. Best of all, these updates aren't just setting off to the agent – the individual can set them up with the goal that the home buyers and the dealer's agent get the updates too. It fabricates a programmed correspondence channel among real estate agent and client, so the client thinks about up and coming due dates and can connect with any extra inquiries.

Made bid on property and little interest was displayed with helping me even though I had a lender and offered listed price on foreclosed property. I was very surprised no one seemed interested in selling me the property. The day after offering my bid, the $24,900 foreclosed property price began to shoot up on the major real estate advertising sites. It had been on the market for well over 6000 days at that price and four days after I placed a bid, it was being advertised for over $48,000+. All of a sudden this property was being shown as much more valuable on most of the major real estate selling sites. I do not know what was going on, but it was deceptive and I felt my need for a house was used as an opportunity to scam me and the public. Nothing was straightforward and there was no way I was getting caught up in their games. I needed a home and honest people to work with and they did not feel honest to me.

I was interested in a house, and very hesitantly left my phone number. With the phone number I said do not call me hoping they would listen. I have had to block 3 numbers from them and have received 20 phone calls. They will not stop calling me!!! I really don't understand how they think this is beneficial. Who would use them after all of the incessant calling?

I have been with Realtor.com as an agent since October. I was promised by the sales rep to have a certain amount of leads each month. This happened only one month. I have tried since JANUARY to cancel, with very little response from their Customer Service. I sent numerous emails, made phones to customer service where I was told someone else would call me back and that didn't happen until early March. 2 months of being ignored and my cancelling of my account not being address. I spoke to Michael ** in March who talked me into staying, which I am not sure why I stayed, but March proved to be even more dismal with the quantity and quality of leads that I had received. These leads are NOT QUALIFIED, they are not interested and I can only assume that the agents paying top dollar are getting their leads, but I personally have experienced such crappy horrible customer service and leads, that this company is not worth it.

I got some pretty decent leads for the first 6 months. Even then, they were selling them to 5 or more agents even though they claim it's just 2 agents. But since they bought OpCity my leads have been people wanting to buy $40,000 trailers, $100,000 foreclosures, etc. These leads were always there but at least there were some good ones as well. Now all the good ones have gone and have been gone since November 2018. So I'm quite sure they are selling these leads through their OpCity platform where they hound you to death and charge a 35% referral fee if they sell anything. Greed, Greed, Greed!

I have called Realtor.com 4 different times, and have not been able to get my lead purchase resolved. Finally, I was told my concern would be written up and to expect a phone call from a supervisor within 72 hours. It's been a week, and I'm back on the phone and holding for now 45 minutes and listening to their music. My experience is that they charge for 240 leads in a year for 1000.00 a month, and so far, after 6 months, I have received 52. They won't talk to me about this. And not one good lead. Don't waste your money. Realtor.com.

We live in Brown County Indiana and paid for a year of leads and was promised only 2 realtors would be getting these leads. Before we could call and complain to them that wasn't true. They canceled leads in our Area and changed to a plan making your broker sign up with...Opcity. What a joke. They want upfront charges from our broker and 35% at closing. GREED DRIVEN COMPANY. They explained they didn't know when they took our budget money... lol. Yea right. Also the leads we did get were totaly ghost leads and junk. DO NOT DO BUSINESS WITH OPCITY OR REALTOR.COM. THEY ARE A JOKE. JUST MY OPINION.

This company has started spam calling my phone a few days ago. I have received countless calls from them under the name 'Tyler **', phone number **. They will leave 3 minutes of dead air on my voicemail. The only reason I know it's from realtor.com is there was an actual voicemail left on one of the calls - an automated message from realtor.com. I'm, quite frankly, appalled how this business can justify such tactics, especially since my phone number is listed in the Do Not Call Registry. I have contacted them to stop on several occasions but to no avail. I am now making it my life's mission to share this experience with everyone, including the Federal Trade Commission and the FCC. What an abysmal company. A little piece of advice - harassing people is no way to find customers.

I have purchase leads in total of almost $1,000. Was "guaranteed" at least 16 per month. After one month I have received one lead and can't get anyone on the phone to discuss or cancel. Don't waste the money.

I have been buying real estate buyer leads from realtor.com and they are expensive but I could convert enough of them to barely justify the cost of over $1,000/ month. Recently they changed their communication protocol to force you to communicate through their proprietary app that makes it extremely difficult to intelligently speak to the leads because you can't have any other apps on your smartphone open at the same time (can't look up homes while you're talking to the prospect) and greatly increases the confusion factor with the prospects because now on top of getting calls from multiple Realtors every time they click that little button on a home, now Realtor.com is masking your phone number when you communicate back and forth with them so you can't even "brand" your communication with text and e-mail signatures to try to reduce their confusion and let them know which Realtor is actually being proactive and getting them the info they want.

I normally don't purchase leads with most of my business coming from referrals. I receive calls from Realtor.com all the time trying to sell me zip codes and I know from past experience they're selling these zip codes to multiple agents, so I've never signed up. However I got a call about a new program called Local Expert. It was to launch in December of January and I was supposed to have 20% market share in the two zip codes I purchased. I was told potential Sellers would call me on determining the value of their houses.

Back in June of 2017 I received a call from one of their reps. She said for about $20 something dollars a month, I can get my own direct leads! I said wow... I have to pay for my own leads on my own listing that I took? Sign me up! That was probably the worst mistake of my real estate career. It was a 12 month contract, so $20 a month wasn't that bad and it is a tax write off.

I have been paying for leads from Realtor.com for several months. I was told that I should expect a certain amount of leads per month but they will not guarantee I hit that goal. However, at the end of the year they said that I'd be credited for any leads that I did not receive. They've been taking my money each month and I've only received a small percentage of the leads that I've been expecting. I was told that it is likely because of the weather (I'm in a cold climate). This didn't seem right as I also pay for leads from the other big real estate website and my lead count hasn't dropped from them at all.

Always receive a chinese lady calling from a toll free number. I wanted it to stop so I called back then the call got rerouted to another line and was answered by realtor.com. I did not subscribe from them but if this is the way they are selling their subscription to their clients, then I think they are frauding you.

I had written a honest & respectful negative review for a Real Estate agent whom I used to sell my house. It went up, but then quickly came down with no explanation as to why even though I followed their guidelines. Wow!

They sell you on advertising in order to allow buyers who are interested in your listings to be given your information rather than another realtor who is unfamiliar with the property. Absolute FRAUD. You cannot speak to a person regarding canceling your subscription-have to talk to a sales rep to cancel who actually tries upselling your package. JOKE of a company. Worst part? My complaint was routed to the person I was complaining about-ludicrous! As with previous complaints, my calls were promised a returned response within 3 days, no response, rerouted to same said sales rep. Clearly they are so awful that they can’t keep realtors so they trap them for their year subscription-will suffer until my year is up but hopeful others learn from my mistake.

If you are a Realtor avoid this company. I paid $287/mo for a zip code for a shared program that notifies no more than 2 agents. After 17 "leads" I learned from last few leads that they got called, texted and emailed by four (4) Agents in under 1 minute for the same one address. I reported it to Realtor.com and demanded a refund for the last 4 months. They said billing will call me back in under 72 hours. After 4 days I called them again and they said they put me on priority to get a call back in 24 hours. 2 days have passed and no callback again. When I called they got me through billing and had me wait for 48 minutes on hold!!! Of course they denied that the leads were called by 4 agents even though I offered proof from 2 leads that confirmed it via texts.

Horrible experience with Advertising Dept. at Realtor.com. They advertise an Agent Branding service where Realtors can buy advertising space for their area. Unfortunately your ads will not show in your town as the person searching has to enter a specific ZIP Code only. Unless you work in a large city that differentiates subdivisions by their ZIP rather than a name, don't use this service. Your ad will never pop up in anyone's searches.

This was helpful in purchasing a home. However I have been trying to UNSUBSCRIBE for over 2 years, since we purchased our last home. cannot unsubscribe even though you will be off in 72 hours, a BIG JOKE! I HAVE DONE THIS TOO MANY TIMES WITH NO RESULTS, VERY ANNOYING!

I do not have my PA home listed for sale, I do not have any contract, no account with Realtor.com, did not give them permission to list or to show any information about it on the internet nor anywhere else. Yet, they show my home on realtor.com with totally bogus, fake description, and with an estimated price of significantly below what it was 2 years ago. This, despite of other homes on that street being up in price. They even have a chart that shows it as dropping sharply in price giving the impression that it is of below average condition and value compared to others.

Do not expect anyone at REALTOR.com to care about you over paying. Expect to be mislead and lied to, it is the norm for this company. As for promises of a refund... dream on, those are lies too. Call to complain, no problem, they know how to put you on hold for 30 minutes and then disconnect you. Call back, go ahead, start from scratch again. After the 4th or 5th time, they may not even answer your call. Call from another number, give them info, expect a dial tone.

My contract with Realtor.com was renewed for another year without any notification, written or otherwise. They charged by CC, again they were not supposed to keep my CC on file, since I never gave permission for them to do so. When I tried to contact them, in a few instances that I was able to talk to a live person, it typically went like this: - Long wait time on-hold. - Unhelpful and evasive support personnel. - Vague promises of "supervisor not available, will call back" but never did. In short - probably the worst experience I have had in my entire career as a real estate professional.

I was called several times by a rep at Realtor.com telling me about this awesome lead program they have. They kept assuring me there is no long contract... Just month to month. I signed up and started getting leads of mobile homes. So I decided to switch areas. My rep, Clint **, to say the least, did not return calls or emails. I called Customer Service and they transferred me to Justin **. I told him I'd like to change cities and there was no issues. Once I changed cities, not only was I not getting many leads, but the few leads I did receive after contacting them right away, were not responding what-so-ever.

For over a month, Realtor has listed my private house as a condo, so anyone searching for a house doesn't see us. And for a month, we've gotten nothing but excuses. Can't Fix Simple Issue. How hard is that to correct this? All they have to do is look at the pictures, which I mentioned to them.

My experience with Realtor.com is the worst I've had in a very long time. Their overall lack of follow-up and customer service is astonishing. As a long time Zillow Premier Agent, I expected the same type of professionalism and service, however, it was not delivered. I would HIGHLY recommend you not advertise with this company, if for no other reason, than you can't talk to anybody when you want to make a change. So Frustrating.

As a fairly new realtor I got duped into believing that their lead system is worth paying for... and they lock you in to a year contract of which I have not been able to get out of, even offering a partial lump sum payment so that they could resell the zip codes that I have a part of as it "SOUNDS LIKE THEY HAVE SUCH HIGH DEMAND", obviously they do not have that high demand are totally unwilling to work with me.

Realtor.com drop down menus do not function properly. Some days you can choose the price of the home you wish to find; other days you cannot. If you change the location you are searching even if it's the next town over, you have to reenter the price of the home, but the drop down often just stops working. Now you can't choose the home price for a particular location. If you are on the site for a long period of time, it locks up. I suggest prospective buyers fact check the data on this site, the locations of the homes on the map feature are often not the actual home and you have to find them. The tax data is sometimes not current and should be checked with the appropriate county.

Realtor.com is awful. I signed up for one year being told I would receive two hundred leads for the year and that they would be "quality leads". The leads that I received were awful leads, not quality leads, leads that are already working with a Realtor. Realtor.com has not given me a lead as of yet that has amounted to anything. I called the sales agent right away to cancel and was told I could not. The best they could do was scale it down to six months. Now my terrible leads have slowed down and the leads are even worse. Don't waste your hard earned money with them.

I have used realtor.com to search areas in different locations and used the filter system to narrow down prospective homes and have been really happy with the ease of use!

This company is a disgrace!!! I canceled my subscription for leads and they turned around and took $170 out of my account. They lie, cheat and steal! I advise anyone thinking of doing business with them, DO NOT DO IT.

Working with them as a real estate agent was horrible. Everything is great until you want to cancel. After 4 attempts to cancel my account, each time you call they will say that someone will call you back. This never happens. Realtor.com also intentionally has minimal places on the internet where you can review them. They're attempting to prevent these bad experiences from coming to light. I would avoid them and use a competitor. They use shady business practices and lie directly to you on the phone.

I have worked for 20 years in real estate in Costa Rica, and the last 12, where I currently live, Playa Hermosa de Jaco, Puntarenas. Costa Rica only has 7 provinces, and Puntarenas is the one I live in. I have written twice to tell them it's not Punta Arenas which is a major city in Chile, but Puntarenas, which is also a city in the province of Puntarenas.

This site includes all details, including room sizes, recent taxes, mortgage estimates, municipal services (city water vs. well, sewer vs. septic), even comps. The site is well-designed and easily navigated.

I found this website was easier to use and navigate than the local Realtor website. I enjoyed seeing the difference in homes and by using this website we found our perfect home.

Include more information on the listings such as all the past sold prices, listing dates, and price drops. Make app more user-friendly. Stay more up to date.

I always received feedback within 24 Hrs, sometimes the same day. Their representatives are very professional. Good website to get a fair overview and possibly find your home.

Realtor.com gives me the truth as to where a property stands such as pending, active with contingencies and things like that. It also gives accurate days on the market and when a price drops it is on there immediately.

We had moved into our new home October 2015 and had used realtor.com to research homes within our budget in the area we were interested in moving to. I never had used that website before since we were in our old house for over 15 years. I do not think we would have found our house if it weren't for that website. I liked the idea of the website always being updated, we did contact the realtor immediately and made arrangements to see the house we purchased the same day. I have recommended realtor.com to many others since we had such a great experience with them. If I know of anyone looking for a new house I would definitely tell them about that website.

We recently bought (built) a house and then sold our existing one. I found that Realtor.com was very up to date and allowed us to enter specific parameters and then go out to look at the houses we were interested in.

The search function allows for many choices not available on other sites, like searching nearby areas which has distance from original search city. The only dislike is the commute only show time from a house not miles which would be preferred.

I am a licensed Realtor and I have found that Realtor.com has the most up to date information from any other site. I have referred it to my clients and they feel the same.

I found a "feedback" link on their website that went nowhere. I had sent some feedback on another property earlier and received an autoreply. I replied with the following: "To whom it may concern, we viewed the following property today with another realtor. This property is definitely not 1688 sq ft in size, not hardly. The opening image is so misleading it could be considered fraudulent. the description of the property is also misleading, making one think that this property has a water view, which it hardly did, unless you want to consider a trench from the house linking it to the city sewer system. Now that is the superb comment on the copy writing of the listing!" Realtor.com should verify properties and copy to make sure that listing such as this one never see the expanses of cyberspace. Our experience with this listing was so horrifying that I gave no stars, but CA requires at least one star to submit the review. :-)

I have been checking Realtor.com for different areas around the country, using their listing information for homes in different areas to help me make a decision about where to move. When in today to check a couple of areas I was considering to see how housing prices were holding up, etc. What a disappointment that was. They use to provide not only a picture and a price but information on the neighborhood area, schools, shopping areas, eateries, taxes and so on... No longer. All I got when I went in was a picture, a price, how many bedrooms, baths... And a bar that I could click on to contact the Realtor who had the home/apt/condo for sale/rent. So, it's bye bye to Realtor.com. I won't waste my time using them again.

The website was very easy to find everything I needed. If you want to buy or sell you must check out this site and see what happens for you. They give you all the details on the home that you need and never fret just contact the website or realtor and they will be right there to help you through it all. They show the home, the details, the price and everything you will need. You can search and find what is not on the site you are looking for. They are usually very good for saying it is pending, sold and still on the market for you. If pending and you want it just write your offer.

Everything is clearly displayed and all the information is visibly listed. The listings include descriptive pictures, property information, and contact information about the listings. There are contact numbers to reach agents for any questions you have, or if you are interested in seeing the property. Contact includes realtor's photo, name, and contact phone number. This website is clean and modern. Easy to navigate. Listings are accurate and informative. Website is helpful and informative. Everything is clearly displayed. Includes property square foot and property value.

User friendly and very supportive. Had many options and filters to narrow your options. Had several link options outside of their website that were additionally helpful. I think this site is useful for both sellers and buyers. Loads of options and filters can be created to open up the viewing options for their properties to more buyers. The website was very thorough with options and true availability for the viewers of the website. Many useful links also offered that accompanies the sell or purchase of a home. Very thorough and up to date website reflecting properties and listings available. Also gives many filter options to narrow down most recent posts or dollar amount filters along with many other options.

Point and click. Everything needed and all inquiries answered without complicated navigation. All poignant information available, updated regularly. Live realtor online to assist in consumer's need. Yes supportive of sellers, as well as consumers at the same time. Site maintains positive description and feedback on the sellers to ensure consumer's peace of mind when strongly considering a certain home for purchase. Realtor.com definitely launched a quality site for new and old homeowners/purchasing a new home. Not too wordy, includes pertinent information in a simple description. Quality over quantity. I have no concern or complaints regarding the accuracy of this site. All information appears to be up to date, current stats and photos included. I didn't have to write questions or concerns down regarding a property, everything is already provided.

Very descriptive information. Good pictures of the homes. Multiple realtors to choose from. I've used it several times over the years. I've never sold anything on realtor.com but I'm assuming the support is really good, people continue to use the website. The quality of the site can only be as good as the homes listed. The site was very accurate. The addresses and home information have always been spot on and the agents information has been correct. Never a problem.

It was so easy to use. Took me right where I need to go. No issues. No hard navigating right there. No problem. I love the service and I'd recommend them over. Very easy for selling a home. You will love how easy it is. I liked it so much you have no idea. So easy did not have to worry. Best out there I think. I have never found such a good service. There's a lot but not with the standards this company has on selling. Right on what you are selling. Will give you spot on prices and quotes and you never have to worry it may be wrong. You can have ease of mind. You got a great site.

Easily navigated and generally has a lot of pictures. Good search tools. It seems to be unbiased and includes rental and purchase options for many properties. I have not personally used the site as a seller but it was very useful to me as a home buyer. I'd imagine that the ease of use is similar. It's a well laid out website. I enjoy looking at homes and this site is helpful for that. I'd love a free house. I have found listings to be up to date and accurate. I sent a listing to my realtor and rented that home the next day. I enjoy using the site and tools.

It wasn't too hard to find what I was looking for. I would definitely use it again. The site was easy to navigate through. I don't think I would change anything about it. The site was very supportive for sellers. It was pretty easy to list what you needed and they had places to help if you was unsure on what you were doing. I'd say the quality of the site was really good. I didn't have any issues with anything. Everything was self-explanatory and wasn't hard. The listings were all current and up to date. I didn't see any older ones. The newer listing always come first and older ones last. From what I could see everything was accurate.

The interface is slick and easy to use; I can look for homes easily just by entering my zip code and filtering the results. Although I have not found a house yet, I can search from various realtors to find what I am looking for. The website seems to be very supportive to sellers, showing the prices and making it easy to sort through the different types of houses. They want you to succeed and do well with the website; it seems easy to setup. The results that I get are easy and clear to differentiate. I can easily use it and I am not too worried about getting a bad result. The website seems to describe everything very well and it is very clear. I would not need to worry about searching a house at the wrong address or with the wrong types.

The site wasn't very user-friendly. I kept having to refresh pages, had the site crash on me, and slow loading times. It was harder to find certain pieces of information on this website compared to other local websites or apps. I visited the website as a buyer, but had so many problems with the website and the filters, that I don't imagine it would be helpful for sellers. The pictures on the website were great, but the filters would not work, so I couldn't narrow down my choices. That is poor quality to me, because it is not helpful to consumers. All listings that I found were seeming to be current and up-to-date, but I couldn't search for houses on a specific street name, making it very hard to find houses in specific areas and neighborhoods, which is not very accurate to me.

The site was easy to log into, set up my preferences and stay connected to new listings. They offered numerous inside pictures so that I actually knew whether I wanted to take the time to go see. Great service. The site was supportive towards sellers, it put their property in its best light and made a buyer eager to continue searching the site. The site was clearly defined and navigation was a breeze. The one thing I do like in realtor sites is actual video. I know it probably isn't going to happen, but that would be great. As with all Realtors the way the pictures are taken is to show the property in its best light, however, various angles used and the way the final picture is presented can be misleading, but overall, this site was good.

Realtor.com is an easy site to use, loads quickly and offers a huge selection of home listings to view. It also offers features that are very helpful such as saving listings for future reference and filters that enable you to target specific features you are seeking. Realtor.com enables sellers to reach a wide online audience. Sellers can list their home with plenty of room for a description of the features and they have the opportunity to add a large number of photos. The site also enables shoppers to locate the home's location on a map and they may easily determine other information such as school system ratings and crime data for the area.

It was super easy to search and find houses for sale in the area I was interested in looking. It had all the information I wanted and needed to find without any hassle. It was a good quality app giving you all the information you need about the properties and prices. It was quick and easy to use. Everyone would enjoy this app. Everything appeared to be up to date and there was plenty of description about the properties and pricing.