D.R. Horton Homes Reviews

Just to make long stories short. Be aware of this builder. What the other reviewers reported here is so similar to what we have experienced - shoddy work, low quality, poor services. If even their manager lies all the time, that tells you a lot what kind of business DR Horton is. We are still in disbelief about what happened to us. Only hope our added review/voice to this site helps at least one future family make better decision in their home purchasing and avoid the terrible experience we had with DR Horton. Do not buy from DR Horton.

DR Horton does not stand behind their homes, and provides pathetic customer service. My home was built in 07/2015 and it clearly states architectural shingles will be used, they were not. I provided all of the documentation to DR Horton for resolution and they said they can change features at any time. How can you buy a house with a list of features that convinces you to buy but then changes them without notification!! We have been lied to several times since buying the home and broken promises left and right. We even worked with a guy named Tom ** who told us to go out to dinner, it was on him and send him the receipt for reimbursement. Another lie and a really lame one at that! Save the time and headache and do your research better than I did! Do not buy from DR Horton.

We bought a brand new townhouse from the above in Anne Arundel County, MD. Within 6 months, we found a leak coming from the balcony sliding doors. 2 1/2 years later, we have 3 more leaks since and all through were not under warranty. All 4 were from workmanship issues - the contractor we brought in to look at them pointed out missing flashing (in one instance they ran out and did not bother going out to get more material and finished the job as it was), improper flashing, and missing caulk from the bathroom leak. Just all around shoddy workmanship, my closed door does not close properly. After the house settled, the striker would not line up with the female end. Very frustrating experience for a brand new house just 2 years old. Avoid DR Horton if you can.

If you are considering buying a DR Horton home in Lewisville, Texas. DON'T. Please attend to these reviews and if you should decide to buy, question everything. They will show you a model home but the one they build you may be quite different. Be sure and review the plot document carefully and inspect it for placement on the lot, before you sign off. Be assured you are no more than a number and a $ sign. Should you cancel your contract, you will lose your deposit for sure! So glad I am out from under my contract and I must admit the $2500.00 lesson was an eye-opener. Hope this effort helps at least one naive family avoid the horrible experience we had. Good luck!

Jeff ** wants to blame the homebuyer for the defects and poor quality in his division. The truth is they have overloaded the system and can't follow up on their promises. The cheap appliances they buy break and to get them serviced is almost impossible. I have been without a oven for 5 days with only the promise that they will get it fixed as soon as possible. How about replacing the oven? The yard is so poorly graded that the undeveloped lot is washing into mine.

I initially walked through this home in September, 2015. My wife and I decided to purchase this home, though it wasn't completed. I walked the house in November, a week prior to deploying to Afghanistan. Due to my deployment, and my wife being in California, we were ASSURED that all discrepancies would be corrected. We closed on December 30th, a full month to fix the squawks... Shouldn't be that hard. We finally moved in here February 21, 2016. To keep a long story short, I will stick to the issues involving failure to complete repairs, and the total garbage workmanship in this money-pit of a disappointment.

After 6 claims of faulty plumbing with DR Horton Homes in Woodbridge (one of which even had duct tape on an elbow) we have found ourselves paying twice not 1000 but over 2k for another home because this lemon has so many plumbing claims on it all due to bad plumbing issues, wrong pipes, poor pipes, improper construction caused massive water damage... Two in same place within 2 months caused carpet to be replaced twice and basement to be painted twice! Do NOT BUY DR HORTON HOMES! We own five homes... Never have had any issues except with a home we bought built by DR HORTON... They should pay my insurance bill and the 6 1000.00 deductibles!

Builder supervisor didn't repair things discussed at walk through, doesn't give checklist on move in & won't fix things. He states it's normal, house is settling (new house). Never had a builder not make repairs on new house. Don't recommend.

My husband and I just purchased our home 1-29-2016. First of all don't purchase here but if you still want to come here bring in your own real estate agent. Our sales agent, Brad ** told us that he is the seller's agent so don't expect any help from him... Next these homes are of the poorest quality you can possibly find. It took us 10 days just to get our mailbox keys!!! Please you are welcome to stop by my home at ** and see this piece of crap!!!

We recently bought a Schuler of California home 3 months ago, which is a subsidiary of DR Horton. The inspectors came in and said the house was near perfect, so we bought it thinking our home built in 2003 would be wonderful. 2 months after move-in, we noticed water slowly running onto our kitchen floor and into the garage. It was coming from underneath the cabinets so we weren't sure where it was coming from.

I wished I had looked at the previous reviews before I decided to buy a DR Horton home. I am not getting the extras and items I paid for in my newly built home and I am constantly met with uphill battles. I was told one thing and then provided another. I Google the items or call the manufacturer to confirm the items and then go back to them to prove them wrong, I should not have to do that. There are 20 items on my current list that needs fixing and some are clogged toilets, lack of heating, no concrete slab, incorrect wiring and so much more. Please do stay away from this company. I am considering hiring a lawyer as some of my issues are major faults.

I have lived in my home since 05-31-2015 and had nothing but problems getting things repaired. I have had to go over the warranty department's head for several things to get repaired, the latest is the stucco on the outside. The supervisor told a neighbor that I should have upgraded the stucco if I had wanted better quality so I would not have cracks in every wall. However I was not told this prior to buying. I put a sign in my yard warning buyers that they build lemons.

DR Horton - all I can say is never buy a DR Horton home unless you want poor workmanship and lies.

Where to start? We are coming to the end of construction on our new home with DR Horton and I must say the workmanship is something out of the stone ages. It has proved to me what I have been thinking for a long time that all the craftsman have retired or died off, there is no pride in workmanship whatsoever. The tile work in our new master bath is some of the worst work I have ever seen and we are just sick.

I was so excited when I purchased my new home with DR Horton until after my closing. That is when all the lies came out. I was told when I toured the brand new neighborhood that AT&T would be available to for cable and internet services so I changed to them in my old townhome to make it easier during my move. After my closing, I was told through text with my agent that Time Warner Cable IS available. So I call Time Warner and lo and behold they are not in my neighborhood at all. I was told that DirecTV was available but unfortunately, my home was built in the Bermuda triangle of the neighborhood and I am not able to get a satellite signal for service. Internet is not available at all and I have spoke with neighbors that have been there for months (4+) that have neither cable or internet! This is absolutely ridiculous.

Our bathroom tile cracked all the way across the shower wall and it is not in the grout. It caused a huge bulging on the wall and eventually it will fall out into the tub. With the visual evidence from the bowing of the tiled walls, with the capability of movement towards the framing with applied pressure, it was clear right away that there was an installation issue. With the visual problems, it was evident that the backing had separated from the framing, due to a poor installation. Once backer board and tile walls were removed, it showed that there was minimal glue used on the cement board and an unsafe amount of screws used to install, not to mention they weren't even cement board screws, but drywall 1.25" screws. Each piece had either 3 or 4 screws down the sides and that was all. No field screws installed or screws at top or bottom of sheet.

If there is a zero star, DR Horton will deserve that. English is my second language and this is my first time ever write a review something/someone but I have to. I want to put it out there just so whoever as a first time home buyer be aware. DON'T EVER BUY A BUILD HOME with them. They advertise one things, they change the elevation within the same years 3 times, I end up bought a house that not look like the elevation. The sales manager wasn't aware of anything so why is she a sales manager. They made me initial, signed everything and the document station is 24 pages. PLEASE READ CAREFULLY line per line. Better yet make sure they draft a closing document for you what will be out the pocket at the times you close. You end up have pay all the fees that the contract didn't mention, just the estimate and the amount end up more than $2000.

This time last year my husband and grandchildren were very excited to close on our NEW home. Mr. ** and I looked forward to raising our five grands in this home. Now we are watching our dreams turn to this... 11 months here I have submitted two warranty in the past months. I have read the homeowner's booklet several times to give my family a peace of mind.

I am trying to buy a house from your company and both agents lied to me and told me I have to go through your preferred lender. When I insisted to go with my own lender, they told me now they can do the deal. This is illegal and when I mentioned that, she came in and told me they will do the deal and as soon as she goes back to her office she will send me the new contract using my own lender. I waited and after 3 phone calls, today 24 hrs later, I called in again and she said no she cannot do the deal again. This is not fair for the customer and it is illegal to use steering.

The DR Horton mortgage and sales agents that were a part of my team were exceptional. Their expertise and knowledge in each of their parts in the process made everything move smoothly. The builder was very efficient, thorough and was truly interested in making sure that I was completely satisfied with everything. Every process and documentation that was needed to make this happen was explained to me in detail. I was able to call and get answers to my questions in a timely matter. My children and I are enjoying our new home. There were very minor issues found on the home inspection which were resolved immediately. Although, I have only been in my new home for 2 wks, I don't foresee any big issues to deal with that would be a result of the construction of this home. I would highly recommend DR Horton.

It has been months and my windows need repair, door weather stripping falling off. The one year homeowners warranty is in its 8th month and I have had no response from DR Horton for months. My last phone conversation with their warranty representative consisted in the representative backing out of warranty issues saying that there are clauses in my contract that does not hold DR Horton Responsible for most things. He also tried to blame me for misuse and abuse of things such as rug bumps, sprinkler adjustments, cabinet drawers sticking and having to be replaced three times and they still are bad.

It took me months to get approve for the stack of garbage I moved in (Turtle Creek) Round Rock. My house is so poorly made and I can hear my neighbors talking. It's worse than living in an apartment. Once I moved in, I watched 2 men build a row of houses and that scared me how fast they put them up! I am a first time home buyer and hate this was my experience with a crappy builder.

I purchased my home October 29th of this year. My complaint isn't about the agents but about the quality of my home and the work that was done. I was excited to have bought a new home, now I live in dread of what each day will bring. Driveway with no drainage, water just sits in the driveway even though I was told that it would be level. I've been in my house 2 mos. and already see nail pops in the wall. Bad caulk and paint jobs. I can see the framing in the ceiling of all areas of my house. Security system wiring wasn't installed correctly even though the person said it was tested. I would not recommend DR Horton to anyone. Run from this place. Total Nightmare.

We purchased our house in Cambridge Falls Neighborhood in Fresno, TX. This was a new build in 2013. We diligently went every weekend to monitor the progress. My husband worked for a new home builder in Naples, FL that built million dollar plus homes as a Superintendent. He has the background in home construction. What we saw during this process was appalling. No concern for the homeowner. We found many, many construction issues that should of never happened if there was a supervisor on premise.

We bought a home from DR Horton in League City, Texas and this past weekend we noticed that we have a leak in our kitchen ceiling that has a big water spot with the paint peeling, my husband looked in the attic and saw where the leak is coming from. Since we have a warranty we called DR Horton and spoke to a lady that was very rude and not helpful.

We purchased a new home in May 2015. I have had to take what amounts to weeks off work to deal with issues with the house because DR Horton nor any of its vendors does repairs on weekends. I actually had to worked a week from home and took PTO for a week because I had so many issues to fix and still I've taken several more days off at different times to have other issues fixed. I just took off early Friday and will need to be here again for another leak and repairs. Examples since moving into the house in May are listed below. It's not that DR Horton and its vendors won't fix anything, it's the stress of dealing with the issue and having to take time off work to be here to have those things fix. I'm terrified I will have major plumbing, electrical or structural issues on down the road due to the poor workmanship.

You deserve what you get if you have read these reviews and not heed their warnings. I wish I had known about this site before I signed the paperwork. Though I am not out of a significant amount of money at this moment, dealing with the warranty people for the division in Rockwall TX, I may be very soon. Biggest problem from top to bottom in ranking: 1. Roofing. It rolls even after the summer heat. It won't lay flat like they said it would after the summer. Warranty is up there now. Speaks no English, has no clue what or how to fix the problem. Had to speak to manager by phone. REALLY??? 2. Cracks in concrete, Over 8 L O N G CRACKS. Told they need to be the width of 2 quarters before they would fix.

Paint peeling off the exterior of the house the week after closing. DR Horton will NOT take responsibility. Water damage in the garage. DR Horton has not sent a roofer out but already sent the drywall crew to fix the damage. Paint on the shutters and front door is bubbling up drastically. DR Horton has not addressed this. The floors upstairs squeak ridiculously. DR Horton has not responded to my several requests.

I just moved into a DR Horton home in Cape Coral, Florida. I am very disappointed. The overall quality of the home is terrible. It appears that only the cheapest materials will do for this builder. Everything is of the most inferior quality. Bottom shelf appliances. No sound insulation. The back lanai is unscreened. The lawn is very poorly done. The ground wasn't compacted properly and is uneven. It goes on and on. This has been the worst home experience of my life. I wish I had done more research prior to this purchase.

IF YOU ARE EVER IN THE MARKET TO BUY A HOME I SUGGEST YOU "NEVER BUY A DR HORTON HOME". If you don't believe me I have water damage to my house due to poorly constructed flashing on the patio roof (see pics). This is costing me $6200 and all they have paid is $500 for gutters and requested me to sign release documents.

Purchasing a new home should be a fun experience. However, it has been very stressful. Currently my wife and I have a home being built in Cibolo, Tx. I have made a trip to the home on a weekly basis as it is being built and have found numerous issues. Items ranging from framing that is not square therefore walls are finished with a crooked approach. Gaps in case molding which often is an attempt to correct them with a lot of caulk. Products damaged during installation such as trim again fixed with caulk. Vinyl window frames cracked and repaired with an acrylic sealer as opposed to replacing them. Currently the wrong window was installed in the master bathroom as we have what appears to be a small shower window as opposed to a large picture window as shown in the model. (Pictured below) The window will be the deal breaker.

My living room is flooded with water because of the terrible job the builders did installing the double window in the living room. The entire window is about to fall outside allowing water to pour inside my home on my newly purchased floors. I called Tyler who apparently is our neighborhood person who fixes issues with the house and he's done nothing but lied about everything! In addition, he hung up on me twice without even allowing me to explain what the problem was. I have a list longer than this email that needs to be fixed in this piece of cardboard box your company describes as a home.

I signed with DR Horton in the middle of a contract change, so all the prices I was quoted the first time I went into the design center, completely changed by the time I went in to finalize my selections. And I was given no apology, just told that I signed at the worst time. My only expectation was to be sold exactly what I was quoted, and even after one kind salesperson tried to defend me, I was still not given what I had originally been told. My selections were limited because I was purchasing a townhouse, so I could only choose up to a Level 4 carpet, and with my profession being Interior Design, I knew that the product offerings were very poor quality. They did try and make this better. But then I was told with the new contract change hardware would be included for free, and then next thing I know, I am getting charged for it.

I submitted paperwork for constructing a fence at my new house on Sept 22nd, 2015. It is now November 3rd, 2015 and I am STILL waiting... Approvals should not take more than a week to be reviewed and communicated to the homeowner... I am sick and tired of sending emails and making phone calls only to get the run around each and every time I try to find out where I stand in this approval process. I have other projects that I will need to have approved in the coming weeks and I do NOT want to have to go through months of waiting on everything that needs to be approved. DR Horton and Benchmark need to get their acts together and worry more about satisfying their customers in a more timely manner, because I am one VERY UNSATISFIED customer now... I wish I had read the reviews on DR Horton before I purchased my new house. I would surely have bought elsewhere.

I viewed a Horton Home on a Friday. After speaking to the sales person that was pushing to sell the home, I told her I would be back Saturday to let my husband see it because of being interested in buying it. She called me Friday Evening and scheduled an appointment to see the house. We went to see the house again and talk about buying it, and they sold it. They only care about the money!!!

When I bought the home, DR HORTON said they commit to make me enjoy my home years to come. However, I noticed concrete cracking and sinking, but it was minor in the first two years. It is getting worse over time. When I requested for repair, DR Horton said the warranty is expired. I told them that everyone believe this is builder fault because they didn't compact the soil correctly. This didn't happen in one day, but gradually. Builder is still not responsible for what they did wrong. Bad builder with poor quality. Stay away from this builder if you want to enjoy your home.

Do your research before you buy a home. I did after the fact and realized what a huge mistake I made buying a home from DR Horton. Their homes are very poor quality. They use the cheapest materials and yet the price of the homes would make you think they use decent quality materials. I've been in my home three months and have already submitted four warranty requests. And when they send someone out to fix things, guess who they send?? The same people that built the house! Obviously the people building the house didn't do a good job or things wouldn't need to be fixed, right?!? Each time all they do is rig it to "fix" it. My interior garage door wouldn't stay closed. They took the little plate off that catches the latch and moved it outside of the cutout in the wood so it would catch. You can imagine what that looks like.

My wife and me we want to close on this townhome at Riverview FL but is a big problem, stressful, disappointing situation. The walk thru is been stressful time. The construction inspector for Horton is not been helpful with the situation to get up inside. They not doing the fixing to this home. We been 2 week trying to get this home fix. Please if anyone from this company care about the customer, call me **. CEO for this company David Auld.

Real estate agent for DR Horton was the worst! No follow-up. Never heard from her again after papers were signed. Not even Congrats! No recommendations here!

We bought DR Horton home 3 years ago and decided to put it up for sale this year. DR Horton has taken down Open House signs and put a sign in our neighbor's yard feet from our For Sale sign.

My husband and I were so excited to be buying a new home at such a great price. Before move-in, the agents and builders were very helpful. They communicated well. Some requests such as upgrading appliances were denied, which I didn't understand because we offered to pay the difference! Well, after we moved in, everything changed. Things started breaking. My dishwasher started to leak, my air conditioner/heat pump wasn't circulating air properly to the upstairs bedrooms, one of our toilet seats was rusted and came off, and the fence they put up in our yard has huge gaps at the bottom and they filled it with sand and dirt!!

I reported a crack in the cement in front of the porch at my residence at **. This was noted in the PUNCH LIST that was turned in at the time of purchase. This crack will be a hindrance in the event that I try to resell my home and problem was not fixed by reputable builder.

In 05/29/98 we bought a brand new double wide home from Horton Homes in Valley Alabama. We were promised a newly made home. Instead they delivered the showcase home from their lot. We've had too many problems to name with this home! Need help!

I purchased a new DR Horton Home in 2013 for move in, January 2014. What a mistake. So many problems before move in. Having lived in the home now for 17 months, I am still getting flooding on my patio during rain storms. My sprinkler controller does not work properly. I have a crack the full length of my driveway. DR Horton warranty service representatives will not return phone calls or answer emails. One service supervisor gave me suggestions on how to fix my flooding problem myself. The worst lack of communication experienced with any company, of any industry, with which I have dealt. Lots of promises when you can get to talk to someone, but little if any follow up.

I purchased my home 2/15. I've had several issues with my a.c. The air handler is growing black mold on it. I have had the company D.R. Horton is contracted with out to my home 4 times in 3 months. The last time I put in a warranty request they told my husband they were not coming back out until it was cool (probably November) because the a.c. needs to be off all day. I have taken pictures.

We went to the new community with the intention of buying a new home. First question from Angel ** "When are you looking to purchase?" I said I am flexible with time, he then told us, "This will not work for you". Second question he asks, "Do you own a house?" I said yes. He then told us that "Then you can't buy because you have to sell your house first." I ask why, he said I cannot afford the house. So I asked him, "What makes you think I cannot buy? Because I am a minority?" He had nothing to say. Don't judge people especially in your field. The one house I own is paid out for and I have all cash to buy this new house. He was being racial with some other remarks. This is bad business for DR Horton and should train their employees properly. I tried contacting the main office with no response.

My mother was sold the model home at St. John's Forest in Monroe, NC. The home was sold "as is" with the option to convert the garage for $5,000. She wanted it "as is," however we later found out that HOA requires that all homes have a garage. Why would a builder sell you something that they know doesn't meet the HOA requirement? Then when we found out, they offered to convert the home at their expense.

So we are buying a DR Horton home and when we went to the show homes we seen the Durango model with a finished basement with the Bar. That sold us based on the fact it had two bedrooms and wet bar. Then when it came time to go pick out our house stuff at the showroom they told us they don't put in the wet bars or offer it any longer. Well you can imagine we were pissed off and the sales lady said she would get us the Bar because that's what she offered us, then she came back and told us we would have to pay a extra $8,500.00 if we wanted it finished.

First off I would like to say I've been in the home building industry for almost 20 years in 9 different states and understand track home builders which DR Horton is. I moved to Texas 3 years ago, bought a home in the Melissa Texas area to start my family. Since then I've repaired numerous drywall issues, wall ceiling and floor cracking plus poor landscaping. The sprinkler system I paid good money for was crap right off the bat. Dug up sprinkler heads right next to driveway some morons idea and found underground 40% of the PVC fittings were not glued - seriously just straight lazy. Also there was 60% dirt the rest bricks, rocks and building debris which made our flowers and plants grow awesome. For the money I could and will build a house I'm proud of and not ashamed of. DR Horton is a ** company and volume doesn't make for quality. Shop your contractors.

Let me just say something about DR Horton. We recently were shopping for a new home. We fell in love with the Embry Model show home in New Park - A Jim Wilson & Associates, LLC Development, in Montgomery AL. We put a contract in on the house and the sales agent recommended we use DHI Mortgage (a very close DR Horton affiliate). The process began on July 21, and on August 20, 6 days before closing. The loan processor Denise ** called to tell us that we were not fully able to use our VA benefit. As you can imagine our shock at this point (btw - we were in the middle of the walk-through of the house with the builder at this time). Long story short Ms. ** FAILED, FAILED to read the full VA COE (cert. Of eligibility) and we were then required to come up with an additional $15,000 down!!!

We live in a nicely located part of Windermere with only 16 lots in our subdivision. Lots run from 1/2 acre to 1 acre. Our home as well as two others were built by a great company, Silliman Homes. Their quality well above the norm. There are 3 lots owned by individuals and the remaining were bought by Emerald Homes. Because of buying the remaining lots from the developer they became the developer of record and hence took over the HOA. That is when the trouble started. They built 5 homes and installed the landscaping. The lot next to our's has been cut three times where the clippings and bark were left on our driveway.

They sold me a house with kitchen counter top broken, they came to fixed and I wanted change because it is a new house. They promised to changed calling me everyday to make an appointment and they don't show up. When they finally did, they took my counter top and brought me an smaller one, I refused. They brought me another one the next day, but color was different. I have being without water to wash my daughter's bottles since Thursday. Today is Monday and they have not call me yet to let me know what is going on. When I called July ** the Warranty Department Manager, she yelled at me "Stop, stop, stop talking" and hung up the phone on me. This is unbelievable.

Today 8/22/2015 I've had so many problems this with home. No privacy windows are straight across. From neighbors the look in you can hear them. No insulation. Today 8/22/2015 left side of house. The tile roof exploded like bomb. Fix it.

Where do I begin? We bought a new home in 2009 built by DR Horton in Rockwall, TX. Since we have been in our home we have had a series of unfortunate events. The texture on the walls peeled off within the first year. It just separated from the wall and fell. We also noticed the toilets installed in our home looked old and refurbished. We had to replaced toilet seats in two of our bathrooms due to poor quality within one year of living in our home. And our master bath tub appeared to be refurbished too and of substandard quality. The surface is cracked and extremely worn within the first year. Recently, we have had to replace the capacitor in one of our AC units. It happened without any warning.

This company took my deposit for a home, and now does not respect my request for refund. They never return my calls, and keep passing the buck to others.

We been living in Rodeo Palms for 3 months and every time the wind blow too hard the hot water heater goes out so that means we have to keep calling the office for maintenance to come out to fix it and it's very aggravating because when you trying to wash dishes, bath or shower we have to wait for them to come fix it. Why though? This is a brand new house. I hope they fix this problem before the year warranty is up. Don't make sense. We pay our mortgage on time so I expect better. Fix the problem.

DR HORTON lied to me on a daily basis and made me a bunch of but empty promises. They changed my closing date 5 times and the last 2 times it was changed was because of their loan company DHI MORTGAGE in which they messed up the loan twice, that resulted in me losing my low interest rate which made my monthly payment go way above what it would've been. The house was in horrible shape after final walk through so I walked away from that house and it was still in horrible condition a month after I walked away and they are trying to sell it that way... Paint lines are not straight, trim on the ceiling is not straight, some of the trim is bowed out, 2nd rate granite, hardwood floors are not flush all the way to the trim in some places. Was told I was going to have a perfectly flat backyard and the yard has a hill and a very low spot that would retain water... BUYER BEWARE!!!

I am a Florida Realtor in Venice. Working with a couple ready to buy a new home in the Venice area. Looked to buy the Bedford Model, under construction, at Caribbean Village in Venice, Florida. Bedford model has a second story loft. Now get this - the only thermostat is on the second level - the loft. Think about it! How many times do you change the thermostat during the day?? Four, five, six?? Even two or three. How are your knees doing these days?? We are in a senior citizen area and could not believe only one thermostat and on the second level!! Doesn't heat rise?? Won't it make it a big difference in A/C bills if the thermostat is on the second level?? We asked the sales rep and were told that even under construction, the concern could not be addressed and no changes could be made. Well, goodbye to this home and goodbye to DR Horton. I only hope it is not goodbye to me, the Realtor.

Where do I begin. How about BUYER BEWARE!!! A resident in the neighborhood went a step further, they put up a sign on their fence that was on a major thoroughfare that said "D.R.Horton BUILDS LEMONS!!!, with a big lemon on it. Broken sprinkler system, rolling roof, hole in wall big enough to crawl thru (2 months later it's repaired as of yesterday, and the subcontractor cleaned up after himself as well), cracks in foundation (crack has to be 2 quarters thick before repairs can begin, told by supervisor of warranty dept), poor quality fence (Many better grades available, they use the cheapest), AC took 6 calls and over 4 months to fix leak. No nail guard installed to protect copper line, subsequently it leaked for 4 months and did not stay cool. Kitchen cabinet doors do not match even after respraying. The 3 they did came back better than the original. Staining process is very poor. Cheapest Appliances they can contract for.

Our house is 3 years old and we purchased it 2 years ago. Since we bought it we now have 9 different cracks in the drywall, the 3 rooms that have ceramic tile all have cracks, the doors are off and two of them will not even shut. There are cracks in the foundation walls and obviously a structural problem with settling based on all the other issues. There are several other homes in our neighborhood also built by them that have the same issues and they refuse to correct the problems. The 10 year warranty they give has so many loopholes it is almost impossible to meet the requirements for them to fix anything.

I bought a home from them in Feb. 2015. I bought and built this home with them. I was first told the lot next to me could not be built on so that sold me on that lot instead of corner lot. This was a lie and now the lot next to me is for sale. I sat down during building to add things. These items which were cat5 were never added but paid for. Did not find out until house done and AT&T showed up to connect things. Builder refuses to pay me back money I paid. I did walk through and wrote list. Been dealing with builder for 5 months now and have been yelled at, threatened with not going to do my work if not done in a week, promised things not done, workers not showing and lies about things will get done or they cannot do.

I don't own a DR Horton home. My house is located behind a new development of DR Horton. The horrible construction of the retaining wall which has flooded our septic systems so many times I cannot count. No attempt by DR Horton to fix and replace my flooded yard. We were forced to dig trenches to keep the seepage from continually flooding our septic every time it rains. I have damages over $10k inside and out of my house from sewage backup. We have lost 120x30 feet of our property due to drainage ditch. No calls returned, no attempt to fix or repair damaged property. Court litigation is going to cost us more than damages and loss of value of property. We have gone months without being able to use our septic system completely. I have read thousands of complaints and class action lawsuits against DR Horton. When will they be stopped? Contacting the Attorney General today!

On 03/26/2010 I purchased a new home through DR Horton Home Builders that has a Bryant A/C unit that was installed by Airtron. I have incurred repair cost in excess of $900 thus far on this unit, with the most recent repair being done on 07/24/2015. On 07/18/2015, the unit stopped working again. I contacted Airtron and they stated that they couldn't get anyone out until 07/20/2015. Once the technician arrived which was well past the allotted time slot (after 7:00 P.M.), I was told that the warranty was out on the unit and to repair it, it would cost me $980. In the technician's report he states, "the system is not cooling because indoor blower motor is not responding. This a variable speed motor with built-in ECM. This unit may have a 10 year warranty on parts if it was declared on installation but the standard warranty is only 5 yrs."

We moved into this home a year ago. We have had problems with the air conditioning which took them several months to fix by simply adding a return that would regulate the temperatures. I found out later when discussing this with neighbors, many of them had to have the same thing done. You would think when DR Horton identified there was a problem, they would proactively fix it in other homes especially if it's been reported by others rather than take 5 visits within a 4-month period. I reported that our windows are collecting condensation between the windowpanes weeks ago. They sent someone out to check. They confirmed the seals were broken and I still haven't heard from them.

I recently purchased a Horton built home. It was originally built in 2002, so it is approximately 13 years old upon purchase. Three months after purchasing we recently developed a significant water leak between the street meter and the house supply riser. The reason I am writing is because of the original pipe that was installed. The plumber excavated and discovered, surprisingly, a cost cutting measure at original install. From the street meter for 3 to 4 feet from the house was high quality, and proper PEX supply line. From there it was coupled to 1.5 inch polyethylene or polybutylene "blue pipe" to the copper supply riser to the house. This WAS original install as it went under the original concrete driveway. Fortunately, after $900, the plumber was able to use the original bad piping as a sleeve to install high grade PEX (which should have been installed originally) from meter to house.

We have lived in our house for almost six years. We first noticed that our electrical in our living room was fickle and would go out and we'd have to go out to the garage and reset the breaker. Then, when making upgrades to our light fixtures, we noticed the hall bathroom's wiring was not in a junction box and was just all mangled and shoved in the wall. After the runaround with the Foreman, the fire department, and even the code inspector we gave up, realizing we should have gone with a better homebuilder and not a company who hires shoddy laborers and doesn't care if their customers burn up in flames or not. Today we found out that instead of sealing our dryer vent, the workers just shoved the full tube of this hazardous stuff into the wall! I am pissed and will be taking action one way or another. The best thing I can do right now is tell folks to avoid D.R. Horton.

Monument West Hills. I wish I could give zero stars. We have been in our home for 9 months now and many problems that we found in the first two months of moving in still have not been fixed. The homes have beautiful floor plans but are not built well. Some things are relatively minor but other major things like our buckled roof still have not been dealt with. Our contact who is supposed to schedule workers to come fix things is very hard to get in touch with. Frustrated at not getting an answer when we call, we have driven out to the construction area, called him on his cell phone, and actually watched him look at his phone and deny the call even though he was just walking to his office. Once you are in the home, DR Horton could care less about customer service.

Buyer BEWARE!!!!!! I am having a home built by DR Horton in Huntsville and it has been one nightmare after another. First of all, the people at DR Horton will lie to you all along the way to try and cover their mistakes. I've contacted their corporate office but they fail to respond. The salesperson has blown so much smoke up my a** and refuses to have the building superintendent call me when I have found some serious problems with the building process. I'm due to do my walk thru this coming Monday and walked in the house tonight to see how it looks only to find plumbers in the house with large holes cut in the walls. The reason, they can't get water to the kitchen or upstairs shower. Go figure!!!!

I proudly purchased what I believe to be a beautiful home built by DR Horton. Perhaps it was the eagerness and excitement that allowed me to overlook some very significant building flaws. Since purchasing the home I found the locks on the door knobs were installed backwards (I can live with that). The water heater needed to be repaired 3 times in 2.5 years. The AC capacitor completely drained out at almost 4 years of the closing date and required replacement. The back window does not close properly and parts from the microwave fell off after a year. Just to name a few... tsk tsk.

Me and my wife bought a home in last December 2014. We were very please with our home and the community. We started to see imperfections and wrote down a list for the builder and as of two months later, only a few items out twelve has gotten resolved. Now we have a air conditioning problem with both our units. Airtron techs came out and had to reschedule because of a part to order. Well, it has been a month and we are still waiting on the part. Also to mention now my upstairs unit started leaking into the house ruining the Sheetrock and it also stopped cooling.

I cut a hole recently because I wanted to install an exhaust fan in the garage. From the door to the center of the garage there appears to be something like 1/8" plywood but just past the center they apparently used Styrofoam only. That's right - the only thing holding up the stucco is chicken wire and Styrofoam. Anyone want to start a class action because as the paint starts to deteriorate the walls are getting hotter and hotter. Maybe they should have used thicker Styrofoam and of course wood. Yeah that would have been nice.

After we moved into our house we noticed when it rained a huge ditch was forming in our back yard and the soil was draining out of the yard through the ditch. The builder told us to put sod down as soon as we could because of the way it was graded. Even with sod the river/ditch would flip the sod in half or turn it sideways so we couldn't even put sod there because it wouldn't stay. The ditch is up to a foot deep in some places. The warranty division looked at it and said they were not responsible because they don't grade the back. That is an obvious lie because the soil they put down all washed away. They also had plastic under the soil and you can see the plastic in several places. It was so bad. I had to remove as much as I could.

D.R. Horton apparently has a habit of hiring illegal immigrants in the middle TN area. Give these folks the boot!

NEVER buy a home with DR Horton. I wish I read all these complaints 2 years ago. The craftsmanship is awful and I am not sure if they could be any cheaper. The cabinets come loose, the doorbell does not even work. Not to mention how overpriced the house is just because of the zip code its in.

Attention to all, if you are planning to buy a home from this company, please consider - think about it twice. We bought a new home in Elgin, IL. The home we build was almost the same as the model they built our home without walkthrough. The construction manager, he has no clue about his job. I think this guy is more like landscaping, he has no idea how to handle projects. There was a 150 items that we find before the closing and they supposed to fix those issues right away. Unbelievable, it's already 1 year and they can't fix nothing.

DR Horton's salesperson Zan ** sold me a house that was to be built on a premium lot. I was told by Zan that this was considered to be a premium lot because the home would back up to a park with tennis courts, dog park and other types of sporting items. The extra cost for this premium lot was $5000 which was eventually negotiated in and that DRH would pay the $5000 at closing. After the sale of the home DR Horton decided it would make more money by putting homes in this area instead of a park. Because of DR Horton's actions my lot is no longer considered premium and therefore the value of my house has dropped $5000. I have tried to work DRH with no success. My only other option is court. I have a map from the DRH website that shows the original plan for the community. I also have mortgage documents stating DR Horton paid the $5000.

I purchased a home with my fiance in June of 2014. We bought the model home in our development. 4 Months after moving in we had a toilet malfunction that flooded the majority of our upstairs and down to our main level causing around 6000 in damage. DR Horton not only refused to come over to help us the day it happened they basically told us "too bad" even though we have a 1 year warranty. They said it was not their problem and that we shouldn't have clogged our toilet and it would have happened. We had to move quickly to dry it out and didn't have time to argue with them so we went to our insurance and had a professional plumber who had no knowledge of the situation to tell us what caused the flooding. He told us that the toilet was defective and that the flushing system was broken and therefore cause the toilet to overflow.

I closed on a new home in the Monterey neighborhood of the Vineyards on Lake Wylie less than 3 weeks ago. On Tuesday I ran the washing machine for the first time and half of my first floor was flooded. DR Horton Builders - America's largest home builder - or their subcontractors capped the port connected to the sanitary drainage system and, in violation of NC Plumbing Code, left open a drain port not connected to the sanitary drainage system. The only port they left open discharged directly into the wall behind the washer. Although the plumber admitted their mistake and stated they would take responsibility, DR Horton is blaming incorrect install of the washing machine and refusing to cover the damages.

I bought a DR Horton new home almost 5 years ago. So far I had to fix or replace the following: Hot water heater went out. Air conditioner went out. Leak in roof causing damage to the ceiling and window frame. Garage door tension bar and opener went out.

I own a Dr Horton home. The home was built poorly. The roof is leaking within a very short time. The floor is uneven. The driveway is falling apart. I will not recommend Dr Horton homes to anyone. Dr Horton construction quality is unsatisfactory.

Sinkholes, excessive slopes, inadequate drainage, contaminated water, and home structures failing after 5-8 years. All of these are issues that homeowners have been burdened with as the county continues to allow them to build in Union City, GA. Oakley township buyers were promised swimming pools and ALTA tennis courts. What they received was one pool that traffics over 1,000 homes and tennis courts that fail to meet ALTA regulations. The streets are cracking due to the lack of a soil test ever being performed in the land and as water drains down the street, it washes the sand that they under the pavement, creating cracks in the street.

I purchased a home in The Farm at Morgan Lakes in Pooler, GA. The DR Horton community that I moved into 7 years ago was supposed to be a gated community with 24/7 security. The gate to the entry has never been operable to secure the community from unwanted guest. The gate that was installed does not prevent unauthorized cars from entering the community. The community has been operated by DR Horton and PAI - Advantage Association Management for the past 6 years prior to a HOA being installed within the community. We have contacted DR Horton to no avail over the previous years to have a new gate installed, and after 7 years of spending thousands of dollars on a dysfunctional gate, it stands wide open on a daily basis.

Hello. I would never, never, ever again purchase a house from DR HORTON. I have developed 2 very large sinkholes in my front yard due to drainage issues that caused erosion. I know they are common but there are issues with about 12 of the 15 houses on my street and there are more throughout the neighborhood. I've tried contacting DR HORTON for weeks, looking for suggestions, but they have not gotten back with me. This issue has been on the news so I'm sure they are very aware of the problem. The holes in my yard are about 7 feet deep and about that much wide, and every time it rains it gets bigger. I'm also beginning to notice cracks in my driveway so I'm sure the issue goes way beyond my driveway. Never in a million year would I buy another home from them.

I purchased a brand new DR Horton home in January, 2011 and have had to fix the AC/heating system every year since its purchase. Only one issue has been covered under the warranty, and it was for a part which cost approximately $80.00, and the labor was over $200. Currently, the AC is inoperable again, and I have had 3 different manufacturer suggested techs to come out and evaluate, only to give me 3 different diagnosis. I have tried to contact DR Horton at their Birmingham, AL office for a while, in an attempt to find our who they used to install the units so that I can consult with them and they have yet to return any of my calls.

Buyer beware! DR Horton agents in Lockhart are unknowledgeable, lack customer service & will keep stringing you along. It took over 45 days to refund my deposit & never were upfront or honest about the process.

I own a DR Horton new home and having a major issue on the back of house / foundation issues. Fighting with the builder is last 8 months. I am taking them to the court now.

How does a dishwasher stop working after only a year? DR Horton tells you to call GE and GE says it's out of warranty and DR Horton will do nothing about it.

If I could give negative stars, I would. They're not even worth 1 star but that's what I have to give. Never... EVER spend your time or hard-earned money with this company. We spent 6 months and countless hours of personal time off from work trying to get into our first home. Until we actually walked through the framed home, we thought all was on track. However, when we did walk through, we found they did not build the correct floor plan we asked for and had a contract on.

I was lied to, plain and simple by the D.R. Horton sales rep. I was told that the field behind my house would never get developed because it was considered a "flood plain". Less than a year after being in my home, the pink stakes came out and sure enough, D.R. Horton was developing that same field. I bought my house because it was at the end of the cul-de-sac and nobody was behind me or on one side of me. All I wanted was a little privacy! So much for that! I won't even go into the fact that my driveway had to be replaced a week after I moved in because my bathtub wouldn't drain, and all the toilets were backing up.

I'm beyond irritated at this point with this entire process. I'm extremely disappointed with the company and this entire experience. I have had to rearrange my entire surgery schedule to try to be home when different people come to fix things in my condo. Starting with spice rack cabinets that were attached upside down. Since I moved in, I have had rings of mold in my toilets, I cancelled clinic today to come meet the plumber at my place. His answer to it... was that he has never seen anything like it before, and he has no idea what's wrong with the toilets. The bushes outside of my front door that were already replaced once are once again being eaten by rabbits. I don't understand how it's not common sense that if they had to be replaced once for that reason, replanting the same type of bushes will lead to the same thing. I have contacted the HOA and was dismissed with an answer that it will be discussed with the landscaping company.

SHOCKED at how poorly these homes are constructed. The majority of the materials the builder used in my home are seriously "low grade." From dangerous gas leaks (they refuse to fix) to dead shrubs, dead trees (all trees), grass that won't grow - a lot of it's dead… No wonder they don't want to back the product as they're well aware it isn't any good to begin with. This is a prime example of NOT getting what you pay for. Do yourself a favor chose a different builder. Looking for a good real estate attorney.

I am writing to you today to bring awareness of the terrible customer service I (and many others in my neighborhood) have received from Dr Horton "America's Builder" warranty department. My wife and I purchased our home back in November of 2013 and since then, the service we have received from your warranty repair department has quite honestly been (for lack of better word) pathetic. To start the bad experience of DR Horton, we had a 30 minute walk through with the builder before we had to rush off to the closing table. Shortly after we moved in we had experienced some minor issues which were to be expected for a new home but what was not expected was the untimely manner and unprofessional service that was done to resolve the issues.

Last summer, we signed a contract for our home in Davenport (Providence), Florida. At the time we were told the building of our home would begin in September. September came and went and we were then told it would begin in October and finished in January 2015, This much I can was true. We closed on January 29th, 2015. Because we lived in NH, we were not able to do a walkthrough during the week. Apparently, the weekends were not an option (we found out later it was). Our realtor was great. She attended the walkthrough but no one had shown her what she would be looking for within the home.

We are about 30 days from (closing, so we think) buying a Home with DR Horton but seriously thinking about walking away, The home is at the Gable's in Murphy Texas. So far we have not even moved in and it's been one of the worse nightmares we have endured. The salesman there abandoned the Subdivision and sold the model home without telling anything to anyone. We found out weeks after but not in an official letter or email by him. The builder there do not give a flying ** about anything much less the customers. We had try to escalate to anyone that could help but DRH has no customer line for pre-owners and if the way their salesman treat people is an indication of how they care for customers, we are fried.

I purchased a townhome from DHI Horton. It has been the biggest mistake of my life. They have people working for their company who lie and take every shortcut possible. From the realtor, mortgage processor, and builder no one communicates or seems to have the answers. Since I have moved in, we have found numerous things wrong.

D.R. Horton built my new Energy Star Certified home and chose to eliminate key elements of the system. After multiple requests they have not supplied me with an Energy Star report on my home. I have found that they secretly eliminate Energy Star key elements like properly sized HVAC system and they have eliminated the fresh air inlet which exchanges the stale air in a "tightly sealed" home.

After living in my DR Horton home for 2 and a half years, I decided I would do some touch up painting around the house. I went to Sherwin-Williams with my paint info to ask for more paint. The guy just laughed at me and my husband. The paint we were requesting was the LOWEST quality of paint they sold and wasn't sure if they even had any there. He did find a can in back and was able to make some for us. It's a little ridiculous that we paid 250,000 on a new home and get low grade paint. But it's just like the rest of the house, low quality. Would never in a million years recommend a DR Horton home to anyone. They build these homes so fast and use cheap labor. You think you are getting quality but you are not.

We had tried to purchase a model home from DR Horton in Hidden Creek located in Winter Haven, FL. We were unable to get financed in the allotted time frame they gave us. This cancelled our contract. It has now been over 60 days and has not been refunded. I've made numerous calls, sent an email and only get a run around. I'm going to have to hire an attorney, I'm afraid. Really upsets me.

Move into home right at a year ago... still trying to get repairs done from my initial walk through. They have stretched everything out to where they now call them "year end" repairs. Have been treated as though I am completely clueless to homebuilding or having lived in a home for that matter. Any type of decorative trim looks awful due to the banged up wood used and /or then accentuated by the fibers on a dirty paint brush, peeling paint or no paint at all, paint in ALL the seams of the hardwood floors, cabinet doors with splintered backs, crooked or curved walls, door jams busted and then filled with caulk, window corners filled with caulk, home not even sealed at seal plate, microwave is a fire hazard due to improper ventilation and cabinetry.....just to name a few.

I am a single mom with five amazing children. DR Horton made our dreams come true. I was 40 years old with bad credit, divorced, and was far from qualifying for a mortgage. I went through their home builders program, had an amazing credit expert assist me with raising my credit score, and I was able to close on a five bedroom with 4 full bathrooms home, over 3000 square feet. I was living in Seattle at the time and built my home in Dallas, Texas where I relocated over the summer when my home was complete. The process was a little stressful, being so far away, and my home change hands a few times with the managers of the property. But the builder stayed on track and each person knew the items that I wanted for my home and my wishes were granted.

First of all, forget about repairs being done because they do not seem to care how long you wait as long as you do not disturb the project manager. He is too busy yelling, talking down to people who try to have a discussion, yes, **, this is all about you and that giant chip on your shoulder. The blame is always placed at the feet of someone else. Why a large corporation would choose a man who intimidates old ladies and children, beyond our comprehension. There is always a class bully, the guy on the team who can't produce, description complete. Don't buy here. The company is too big and hire inferior employees.

My carpet is shredding and lifting not from my cats in many rooms. Fireplace only has a 2-inch flame rep from fireplace. Company came and said that this fireplace is an older model not used anymore. I would like that replaced at your cost not mine. Heat in bedroom behind laundry room not vented right. Room is overly hot. Foundation is separating on right side of house. We are here only nine months and I do not expect anything less than proper service. No one shows up after promising to come. Latest liars are ** and **. Called DR Horton headquarters in Texas they were nasty - no help. Outside backyard has straw thrown by wind which they placed on unsold lot. Now garbage thrown by workers building hour on other lot. We paid 4,500 for engineered wood floors we are using product rec fl won't clean no shine go on & on these issues they are daily accordance.

My experience with DR Horton was absolutely upsetting and stressful. We went into contract with the builder on a home at Whitney Ranch in early January 2015. The contract was written up as a contingency based on the sale of our current home. We were told by salesperson ** that the contingency would be for 60 days, then on a month to month basis until we could close on our home. We went to the design center several times to customize our new home, little did we know at the time we would lose our dream home.

I made a closing on our home on December and purchased a new scratch house in December and was promised that I would receive the house by April. And look where it is now, it almost the last month of April and yet nothing is being completed. Coming to my house that is being built currently, I keep seeing many mistakes in the house such as nails - the nails are being properly pushed in and holding the wood tight which is not good. Dr Horton should hire better experience person because the people that I currently have isn't that good, they keep taking breaks. One day they work, one day they stop, the next day they work. But this time, I have been seeing them are lacking communication of working on our property. They are taking quite a long break.

We thought we were buying a new beautiful home, not! Everything has broke from top to bottom. I have had repairman at my home since move in which was 6 months ago! One wouldn't come out when the air conditioner wouldn't turn on and had me go to the box and she literally almost got me electrocuted! Also, I'm now being denied repairs because they said I didn't see at the time of the walk through. Who looks for dents in their sink? This builder is horrific and does not care! Do not buy a DR Horton home.

I bought a new home in Reedy Springs, Greenville, SC. I have found the home/construction inferior. The front hallway and master bathroom walls are not straight. The painting primer is inferior. The laminate floor is also building crap. I paid additional monies and it was not worth it at all. They used a HOA which did not follow the published rules. The published rules specify no metal structures. My neighbors put in 2 metal 8 ft by 8 ft chain metal dog fences with a pitbull and rat terrier. I sent a letter and called the association setup by DR Horton and discussed this issue. In the rules it specifies no metal structures, however, they do not consider, the dog fences metal structures. Give me a break. Do not buy from this group. Hope you can see the non metal structures from the stockade fence.

Just had Dr Horton come out today to make repairs on our home. Worst mistake ever. Their inspector found two nail pops in our drywall. I was admit I did not want it fixed because they would not repaint the same color. They came with my son here, 2nd mistake because he didn't know better. I now have about fifteen random places where mud was globbed on. So now I have to have my house painted. There is mud all over my oak banister. My front door was not set right and you could see daylight through it. To fix that they put in thick weather stripping. Lightbulbs blow constantly. They claimed there were loose wires in my box that they now fixed.

These folks are very slick. First thing you should consider if you're thinking of buying a DR Horton home is you will be buying your "dream" home from a corporation… not a builder or realtor company. They have a slick program of selling you on their warranty. Comes in a 4 inch binder, but when you have a problem and go to the warranty, you'll see there is nothing there with specifics. The gist of the whole thing is to tell you they will only hear your complaints for one year.

Honestly, I was a little shocked after reading some of the reviews on here. I wasn't aware of these reviews prior to purchasing my home (guess I didn't do my research). I only became aware of these reviews after a friend of mine who is searching for a new home told me about them. I am a DR Horton home owner and haven't experienced anything terrible. Actually my experience has been quite pleasant, especially after building a home 7 years ago with another builder (that I will not name). We chose a DR Horton home after looking at several other builders because of the location of our neighborhood and the floor plans that they had to offer. Our home also came with a lot of standards that were considered upgrades with other builders (granite, hardwoods, etc.)

I closed on a home constructed by DR Horton in February 2015. I want to begin by saying I have never wrote a review on any companies or services, but this is important to me. I began the process of buying a home by DR Horton in June 2014. I was moving from Philadelphia to Cape Coral Florida. After making the decision to go with this builder I thought it was best to read some reviews; every review that I read was awful, that should have be more cue to go to another builder. Foolishly I called my realtor and the seller. My realtor assured me he would not have taken me to a builder that constructed poor homes.

They have one of the worst customer service and financing department. The quality of homes is good though.

This issue concerns Port Marluna #3 a condo building of 42 units in the Seabridge Community in Oxnard, Ca. There are 3 such buildings. #3 is the most recent and was completed @ 2009. The design of the building, as conceived is good. But, in an effort to stimulate sales, as I understand, Horton added hard surface floors to upper units and, it appears, didn't follow its own CC&Rs in the installation of the floors. Rather, the floors do not seem to have adequate underlayment or sealing, which causes every footstep on the floors to be heard as loud percussive bangs by people in the unit below.

My home was built in 2008 and we are the original owners. Since 2012 we have had to file 2 insurance claims due to faulty construction. We have water intrusion problems, possible slab leak, mold developing from poorly installed windows. We have complained and they send the same person out trying to drag this out until our legal options are gone. We are at our wit's end with DR Horton and their terrible business practices. We are now forced to find a structural engineer to see if the house is safe. This is unreal to me, can't get a lawyer because we can't afford the retainer. How can DR Horton keep getting away with this...

We have hard drainage problems on one side of our house since day one. Today a warranty rep and his supervisor were out to assess the problem. We were told, bluntly, this is all my fault because I have dogs, dogs that dig under the fence, bricks under the fence to keep the dogs inside the fence are part of the problem and because we added extra sod we have changed the grading. They refuse to help, just saying, "It’s your fault, your dogs are part of the problem and improvements made to the yard caused the problem".

As a recent (less than 1 year) homeowner of a DR Horton Home in Southwest Florida in Willow Chase Community.... I am disappointed with the treatment that I have received from them in regards to the Home Warranty Program. They are good when it comes to minor items.... but don't you dare have an issue that may cost them real time or money to replace or repair!

We purchased a new home from DR Horton Inc. in May, 2012. This was the worse thing we did in our lives. Here is a list of the problems we have had to deal with in only two and a half years. I am writing this review in hope anyone who is considering buying a DR Horton home be careful. The quality of workmanship is the poorest as it can get. Some of the listed items have been resolved (slowly) and some are still open: 1. Interior walls separating from the floor and floors tilting (partially resolved). 2. Floor tiles in kitchen and bath cracking (partially resolved). 3. Floor joists in tiled areas placed on 24" centers providing inadequate support for the load (partially resolved). 4. Had to hire a independent engineer to inspect home and make recommendations for corrections. This cost us $1,500 (completed). 5. Had to start litigation to try and recover the $1,500 (resolved out of court for $1,000).

The longer you wait for something to be repaired the more other problems are appearing. There is so much that is going wrong with this home, I would not have this builder build a home for me. Please do not close on a home else's you have walked through it many time with another professional.

Me and my mom and dad moved into a D.R. Horton house in fort worth Texas, on March 17th 2010. Since then we've had so many problems with the house it's almost outrageous. Lets see... first the fence, they used the cheapest wood they could get. Didn't even last 2 years. Fence fell over, and not enough room in the backyard for even a kiddie pool. The front door is so weak and cheap, the door handle is barely hanging on by a hair. The tiles in the whole house are almost broken. The window insulation is close to non-existent.

Before purchasing a home in DR Horton I went to check the reviews in here. I didn’t see any good reviews or maybe it was buried by bad reviews. The houses in DR Horton are beautiful. I meet ** sales agent for DR Horton. She is wonderful. She made my purchase experience less stressful. She gives me update and reassurance. I had a crappy experience with a realtor. So I have seen a real difference. With the warranties and all, staying in a DR Horton house is stress free I will say and with how they built their house, it’s just stunning.

My wife and I moved in our home in Athens, Al in June of 2013. We were very excited because this was the first home we had built. While the house was being built I had to make them replace one whole side of the roof because the shingles were different batch numbers, so they didn't match. We go to do our walk through and the a.c. doesn't work. They get that repaired and I thought we were in good hands because the supervisor marked more things on the initial punch list than I would have. It's time to move in and we had to be out of our house the next day so we had planned on putting our beds up and sleeping there. We get to the house and we can't get in because the key they gave us is wrong. We have to park the moving truck and go sleep on a blow up mattress because no one will come unlock the door for us.

We bought our DR Horton house in November. Some of the punch list items were not done before closing but were promised. The extra fans that were promised were delivered and installed. The kitchen caulking that was promised was never done until the end of February, 2015 although the superintendent, ** told me twice that he had the proper caulking. He also kept telling me, especially when we wanted me to check off the stuff he had done/promised to on some pink sheets, that everything would be caught and done with the "thirty day walk-through" that was standard. That never happened and when reminded about 45 days afterward, he said that there was no such thing as a "thirty day walk-through" and that everything had to go in on the warranty website. So, I did that twice before anything got scheduled.

I bought my home from D.R. Horton Nov 2009. When I bought my home there was a single story to the west of my home and a empty lot to the east of my home. About 6 months after I moved in, they started building a home to the east of me. Exact same house as mine. The big problem was that they built the house to the east of me, opposite of my elevation. Which means since it was the exact same house, all of our windows on that side of the house, matched up perfectly with my new neighbors.

We bought ready move-in house in May 2014. Everything was almost fine with it except kitchen cabinets. Every single kitchen cabinet has holes. Some of them goes through it. When we were buying a house, we were promised it would be replaced in a couple of weeks and they already ordered new one. Since that time (now it's February 2015) I sent numerous warranty request and had different people over to measure it. But still nothing has happened, now they tried to convince me it's a style of kitchen cabinets. I'm tired, they either don't answer or don't say something exact.

The home is beautiful and everyone loves the outside view of the house. Since day one we've had over 25 repairs to include replaced bricks, tiles, A.C. duct work, sprinklers, and the foundation has been repaired several times and continues with problems. We've had bullying from DR Horton staff, since quit. It's 2 years and I used over 2 weeks of leave trying to keep of with maintenance, and repairs, which continues. It's very time consuming and unfortunate when some people notice the problems with this new house. I can't get management to call me, apologize, and/or visit. I did receive a notice that a supervisor would visit to look at the problems. It feels like I bought a used house to recondition. No peace at this time.

I wished I had researched this company prior to buying my home or at least read previous consumer reviews. We bought our home new approximately 6 years ago. The HVAC system is too small to handle the heat or the cold for South Carolina. It is poorly insulated. The windows and doors are cheap and inefficient. We noticed the light switches in the rooms and closets were an abnormal distance away from the door openings. We then concluded it was to save on wiring by avoiding that extra foot of wire to move the switches where they should have been. Everything in it was of poor quality. I would never buy another home from DR Horton's company.

We purchased our home from Dr Horton on December 31, 2014. We still don't have our punch list items done - are waiting to even be able to move in. The paint job is horrible, torn up floors, missing light fixtures, busted counter tops, missing shoe molding, upside down electrical outlets, missing concrete in garage, busted light fixtures, wrong color counter tops, and the list goes on. I can't believe the work ethics, quality or overall morals of this company. Please if you are considering buying a home from Dr Horton, RUN!!! If anyone knows of a class action lawsuit, please let me know!

We bought our home based on what the salesperson promised... low roof lines so you wouldn't have windows facing your backyard... we were shown the lot behind our home before we bought and we were told there would be ONE home with a low lying roof behind us. We decided to put in a pool since we believed our privacy would be protected. Now they have split the already small lot into TWO and they are putting 2 huge homes with two story windows right behind us. They have no backyard and the home itself is literally within feet of our fence. There is nothing that you can plant that will cover two story windows when the house is that close. It is a total invasion of our privacy. We were completely lied to. We 100% regret our decision to buy our home and the fact that we also have a pool that will be within feet of the back of these new homes. TOTALLY DISGUSTED and so are my neighbors. WE WERE ALL LIED TO!!!!!!!!!!

I live in Oceanwalk in MB, SC. Pay over $400.00 dollars/mo. in HOA fees. Nothing done to home. No repairs. Just mowed my lawn about 3 times. Can't inquire about anything. No responses to questions. Not given a copy of HOA rules prior to signing. They have done nothing. No landscaping, etc. Would not buy here! Have no idea where my money is going! This was my retirement home. Have had nothing but aggravation and battling this DR Horton and Gold Crown Mgt. With all the complaints against DR Horton, I do not know how they are allowed to stay in business. Should be investigated!

I have a DR Horton home and have been in it for a couple of years now, and I am experiencing that I have 17 ceramic tiles that have cracked. They are now starting to open up with a larger gap and are all in the same area of the house. I submitted a claim and thought that even though it has been a couple of years since we moved in that they might be actually care about their work that they produced but I was wrong. Not only the tiles are cracking but the driveway is washing away and yes it is concrete.

My wife and I moved into our home October 10th 2014. We had an issue. The carpet in the master closet had issues. That's when it all started. Since Oct we had contractors come in every week and it's now January 2015. The following has been repaired - cracked tile in master bath twice, toilet leaked, carpet in master closet, cabinets top in master bathroom entirely need replacing, kitchen hood motor replaced, drywall cracked, cracked cement under back door cracked, there is more.. tired of typing... It's January 19th and things aren't done yet.. You have been warned. Don't buy unless you want to rebuild one repair at a time..

Very disappointed with Builder. We sign contract in March and today January 21 we have no Idea when is closing .The Superintendent don't have enough help -- spread too thin... It's looks like the company change the old ways for new cheap ways, paying the lowest wages, attracting desperate workers. So our dream house and 5 or more home owners are sitting waiting for The Big Guy??? To have Mercy and finish our Homes, our Temple, hopefully before the expose wood and roof start rooting..

I accompanied my son to buy his first home and the encounter we had was horrible - he was rude, gave wrong information, argued with our agent. Called the home office and they were just as rude. Never again.

First off I will give credit where it's due. DR. Horton do have nice floor plans. I do enjoy the layout of our house. That's is pretty much all that I enjoy about our house. We have had so many issues since we moved in. I'll start with the outside. The backyard was left with a bunch of trash and debris along with huge boulders just buried a couple feet in the ground. Sadly noticed when I put the sprinkler system in. My roof was not done right as we had leaks in multiple places. For the inside our drywall started to crack within a couple of weeks living there.

Verona Palms homes black mold problems and more: D.R. Horton build a townhome community in the City of Greenacres in 2007. There are various issues with the homes. The most significant issue is that they installed the bath tub and shower pan in our house and several others that I am aware of without any water barriers. Everything is sitting on the plywood subfloor. There is a 1/4 inch wide gap between the tile on the wall and the shower pan. Water is leaking through the cracks in the grout. I pulled up the carpet in the master bedroom and found black mold because the shower wall backs to the master bedroom. My neighbor is currently demolishing their bath because they cannot use it due to the water barrier issue. She got a lawyer to deal with Dr Horton but she has not had any relief. They refuse to honor their warranty. I am in the filing stages with them but don't expect I will get a favorable response.

So I had a guy come here the other day with an infrared gun and found out that several of the exterior walls have no insulation whatsoever. Warning to people getting a house built by them - make sure you're there during the building process to insure you have insulation in your walls. Just because an inspector comes out to approve levels of the build process don't mean that they don't take the insulation back out after they leave. This builder and his workers don't do the right thing and should be stopped from building!

Bought a home here in Myrtle Beach SC. (Ocean Walk). This was to be my retirement home and I was so looking forward to retirement here. Just want potential buyers to realize what they are getting into if they purchase in this community. My advice to you is to buy somewhere other than this community and probably from someone other than DR Horton. Dealing with this company and their board that approves or disapproves improvements has been a very stressful experience. They use absolutely no common sense at all in anything that they do. Everything is so black and white. I truly wish I had know all of what I know now. I would never had bought in a DR Horton community and I would advise all of you reading this to look elsewhere.

This builder deceived over 900 residents in the Sarah Ann Ranch Community in Surprise, Arizona, by not fully and truthfully disclosing the fact that on January 18, 2015, APS (Arizona Public Service) would be installing 130 foot, 230 kilowatt power lines directly behind the greenbelt of our housing. APS will also be removing 161 citrus trees before installing the large power poles. D R Horton deceitfully planted vegetation and completed landscaping in our community knowing that APS would completely remove everything during their construction project. Some homeowners paid extra money for their lots and now their views will be obstructed by unattractive power lines. These unsightly power lines will cause a significant decrease in the value of our properties and also pose a significant health risk to residents.

Moved into my home on June 20, 2014 and it has been a nightmare. The punch list was never completed. Had over 28 warranties that were submitted and several that followed the first few weeks in the house. Too many to list. But the biggest ones are the crappy foundation spalling, powdering and cracking the siding sliding down on the corner of house putting pressure on the bathroom window in master bath which warranty guy said it's gonna break out my window but yet they still have not fixed. Every door in house had to be redone 3 to 5 times or completely reframed which they deliver the parts and materials to your home and you have to store yourself until someone comes out to fix the problem. They don't return calls not even at the corporate level. They do crappy work with cheap materials. The worst of it is that you can't trust what they say so get an outsider to look at major problems for my whole foundation may have to be redone.

DR Horton sold us a condo in Phoenix, AZ in 2005. We had few minor water droplets over the years in one area of the home, over a door, which my mother who resides there attributed to AC condensation discharge and did not report to the builder (or me). Then in 2014 during a monsoon storm, the leak was substantial with a lot of interior damage. We called a licensed roofing contractor who discovered and photographed roof tile that was cut too short to protect attic vent from driving rain. DR Horton (Mr. ** and Mr. **) knowing that roof tile has not shrunk or grown from the time it was installed, refused to even compensate us for the roof repair (not even including water extraction and mold mediation), citing the time that elapsed from the closing. We feel that this is an ethical obligation of the builder to, at the minimum, take the responsibility for improperly-installed roof that caused so much damage to our home.

Our home in Mobile, AL was actually built by Breland Homes, which was bought out by DR Horton. The quality of the work was typical of what I've seen with other high-volume home builders... careless mistakes by unskilled laborers. We did an initial walk-thru, and created a substantial punch list. This is where the problems with DR Horton started. DR Horton didn't build the home; Breland did. The builder that walked through with us had not overseen construction, nor did he have any stake in how the house was built. Regardless, we did our final walk-thru just prior to closing. Some things had not been done, but the builder made some notes and promised to fix them. He made a few other promises he never followed up on. We weren't too impressed with him. Anyway, we also had a one-year home warranty, so we could have anything we missed fixed later - or so we thought.

We have only been in our brand new DR Horton house for 2 months and have had so many problems that I cannot list them all here. We provided the builder with over 70 items for repair upon move-in and they have not complied. Our upgraded cabinets were all installed scratched and even with holes, we have plumbing leaks, electrical problems, our roof looks like it is buckling, and much, much more. But to top all of this off, OUR MASTER BATHROOM TILE BROKE OFF AND FELL ON MY HUSBAND AS HE ENTERED THE SHOWER!! They were quick to come out and apologize for this, but no one has fixed a thing in a week. They will not even answer or return our calls. We are ready to call a lawyer. These things should not happen regardless of the price of a home, but you really don't expect it when you are paying close to $1M!!!

Bought new condo while still under construction in 2007. Had upgrades which upon the final walk-thru were not honored. They did not upgrade the cabinet’s hardware, the paint, the granite. They have used such low grade dish washer which by the way had not been secured and moved all over when used, the clothes washer which had the top was rusting, only after one year of use and by the time I finally had them replace the top which only took me 5 years. Also have just found one of my bathroom sink faucet totally rusted out, and this past weekend as I was cleaning under the kitchen sink pieces of rust started falling.

Cut carpeting too short so it has frayed in the doorway from hall to the laundry room, ran vents from the basement into the floor and out to the front porch next to the bath, kicked the lint exhaust into the wall rather than installed it. Used 74 staples to secure plywood to the subfloor in a 2" by 4" area, used so much graphite in door hinges that the doors turned black. The carpet was so poorly laid that I have waves in it now; the hardwood floors were scratched when we moved in that DR Horton refused to fix them; the garage door consistently runs off its track because they used reclaimed materials rather than new. I would have been better off to have purchased a double-wide. DR Horton builds the best home in Mexico!

So my wife and I found the perfect home down in Bluffton, South Carolina. As always with a commission type of purchase, everyone was eager to please. The builder, the agent, everybody was around to show us around whenever we wanted. So we put in the offer, negotiate this and that, et cetera, et cetera. Then comes the "punch list". The builder does the pre-closing walk through, sells some hopes and dreams, and says everything will be taken care of before we are in the house. Closing date comes and goes, we arrive in our house, and surprise, surprise. Not a single thing was taken care of. And since we have already closed, the builder is MIA. The agents tell us we are not the only ones trying to get a hold of the builder, and we have spoken with a few neighbors about the same issue. One is waiting on her 30-day punch list/walkthrough still as of 4 December. It was supposed to have been handled and completed in September.

Just bought a new home from Dr Horton in Valencia CA. Worst home I have ever bought and I bought three homes in the past 5 year, one of which was new too. I have door problem, plumbing, chips on the outside out the house, gate problem, tile problems, lighting, and kitchen appliance problems. The house is only 4 months old. Like I said I bought a new KB Home and never had one thing wrong with it. Please do not buy a Dr Horton home, worst home ever.

Bought a home in JR Conroe. Spent close to half million. So many things were wrong that 5 weeks after I closed, I am still dealing with them on items that were suppose to be addressed prior to closing. DR Horton walk through with the blue tape is bogus too, they just remove the tape without addressing the item. They installed defective items/ equipment in the house. So many better builders in Texas. Owned a Highland home prior to this and was very happy with quality of the house. DR Horton is the complete opposite, NO QUALITY CONTROL. Once you close, they are done with you. Stay away from DR Horton if you can. I regret the fact I bought a new home from DR Horton. Issues just do not stop with DR Horton. NO customer service at DR Horton, because they do not care.

I'm sorry to say that of the three homes I've lived in, the home we've bought from DR Horton is the absolute worst. I've lived in this home for nigh on nine years and it sinks further and further into the crap hole, every time I stop to think about it. The quality of craftsmanship is absolutely abominable. It seems as if they slapped a slab of low grade concrete atop a mound of dirt and called it a "foundation"! Year after year, it seems as if the property has sunk further and further into the ground. I've noticed that if you look up, you can see the rafters pressing into the compressed board and Sheetrock from above. This is not kosher. My home is not the only one that you can see such ravages. Alas, even from the street, you can see whole segments of pavement crumbling and falling into the abyss...

I just bought a new house 6 months ago and a lot of things are not working. They forgot to put the air filter, the water in the bathroom is leaking, the heater is not working on the second floor..... The weather is so cold, only 36 degree but the heater is not working..... I called them so many times and they kept saying that they were on their way but they did not show up. The material they used is not good, breaking easily.... Not recommend for anybody to buy a house from Dr HORTON..

Our water pressure dropped to just barely enough to wash dishes. My husband cleaned out the water heater, that was not the issue. We called the City, they came out, rebuilt the meter at the street, that was not the problem. We called a plumber, man has been around our area 40+ yrs, reputable business. Said there should be a PRV in your front flower beds. Told it was maybe 7 inch round lid and the PRV would be in there. My husband found a black box size of a loaf of bread long, twice as wide. Opened it nothing in it. He dug down a good 8 inches found nothing. We called the plumber to come out. They found the PRV 2 feet below the ground. The PRV rusted out and rotted.

I purchased a home from DR Horton. DR Horton uses the cheapest material, the cheapest fixtures, I found the bathroom lights at Home Depot for less than $20.00. They use the cheapest contractors and their laborers don't know what they are doing. This was the home I was going to live during my retirement. What a disappointed. When I complained they tell me its normal, or it can't be fixed. My master bathroom is so badly completed that DR Horton should be ashamed of the company. DR Horton represents themselves as a great builder but I don't believe this to be true. The paint and paint job was of the worse quality and workmanship.

I built the house in 2007 and the price is pretty reasonable. The material used is not that good indoor or outdoor. The doors in the house are cheap materials, sloppy work around the house. After about two years I moved in, the connection of the rubber pipe in the wall to the water heater cracked and leaked, flooded my laundry room and garage. After getting fixed of another two years period, the lower part of that connection leaked again. The plumber told me better to change the whole set of parts that related to the problem. So he changed out the valve (cheap valve they used) and copper pipes with bad soldering. Finally got that fix. Since everything gets only warranty within one year, I could not claim anything with them. I do not suggest this builder to anyone for a new house.

Overall, the quality of construction of the home is shoddy and sloppy. Home has numerous nail-pops throughout the hose that DR Horton stated would be repaired within the first year warranty service but DR Horton does not respond to warranty repair request forms. Sent a repair form in and never heard from them. Upon move in, found a white spackling type subset splashed onto a tree in the front yard and some bushes in the side of the yard. Many areas of the walls show ding marks and dinged paint. Flooring has paint marks in various spots, where they touched up the paint but didn't bother to use drop cloths for the wood flooring. Flooring also has glue or epoxy drops on it. Sloppy!

Lived here 3 years & they will not fix front door frame. Disabled VET on limited budget. Written to builder & HOA several times - neither will fix. A number of other things wrong but this one is costing me a lot of money during the winter & summer.

Last year in May 2013 I purchase a Townhouse built by D.R. Horton besides the Mineral Rights that D.R. Horton stole from people in Florida. I have not had any problems with them. Even the Mineral Rights on the property was returned without me having to get a lawyer. After getting bad press, D.R. Horton decided to returns the rights to all home owners in Florida that they so cleverly stole. Anything that went wrong with the property within the Year New Home Warranty D.R. Horton fixed. I never had to deal with the website. I always contacted the D.R. Horton Main Builder for the complex and we got things fixed fast.

Several months ago, we put an offer in on a DR Horton home in Charlotte, NC with a contingency in place. Ultimately we ended up not going through with the purchase. During the the initial phase the representative was very thorough and prompt in hopes to getting us to put an offer in with an accelerated close date. Once we ended up having to terminate the contract it has become a nightmare. We signed a termination agreement that clearly reads earnest money to be returned in 30 days or less. This however is not the case. We are going on a month and half and haven't received our earnest money back yet. The contact at DR Horton is very cavalier in his attitude about us and our money. He has pretty much stated, "You will get it when you get it" and it's in "Process" which it has been since the middle of August. Thankfully we don't have need the money but what if we did? They were the ones that set the terms for the return of earnest money and they can't begin to follow them. I can only imagine what other corners they cut. This is not a company I will ever be willing to work with again nor would I recommend to anyone.

I purchased a DR Horton home in Briarcreek, which is a subdivision in Manor. I purchased the property in 2009 and it was built in 2003. I have been unable to sale my home because the foundation is off by nearly 10 inches. The engineers and foundation repair companies that have inspected the property, have all said the home was likely built on fill dirt that was not compressed properly. I have yet to receive a call back from DR Horton and now I am stuck with a 10 year old home with a major structural problem that will cost me over 10k to remedy. I will never buy or encourage anyone else to buy a DR Horton home. These home are poorly constructed cookie cutter homes and mine has turned into the home from hell!

I have to say I am very sad it has come to writing a bad review on any company. I used to be a retail manager and government employee and I know you can not please everyone. BUT, after spending over $240,000 on a home, I EXPECT the quality and attention to detail to be a high priority. We closed on our home in August 2014 Fort Mill, SC. I have to say everyone we dealt with was "nice" but the faith in what they said is now understood not to be true.

Dr Horton started building express homes in Jacksonville FL in April of 2014. I was the 1st to sign papers to purchase a home. 1st of all, these homes are suppose to be up and move in ready in 60 days, not true. The home that I was suppose to purchase - I was told by the 3rd loan officer that has had my file, the loan can't be done. I signed papers on April 7th, 2014. It is now Sept 15, 2014 - 5 months after all the running around, stress, waiting, poor service, no call backs on the state of the loan, homes being build before my house. The list goes on and on. I was suppose to close in two weeks and now after weeks of no calls back from the loan officer or Dr. Horton, I'm left with nothing but an, "oh well". I have sent letters to their main office and of course no response. So with all that being said, I have no home and now after thinking it through I'm glad I didn't get this home, these guys are shady. I just pray that others get a better shack but I don't think so.

A neighbor called to let me know that, at Mayfield Estates in Mill Creek, WA that is currently under construction by DR Horton, a worker hit my car and simply left. Damage is over $550 (low bid) and the person who it just hit and left. No matter the outcome of my current investigation into this, and regardless if they resolve my issue, the worker should not have simply left the scene without putting a note or something on my car. The car is currently for sale and my phone number was in 4 places around the car which makes it worse. They had a number to call and decided to leave.

Recent buyer of a DR Horton home and I'm leaning towards not a great overall experience. Lots of hidden things that'll surprise you after closing. For example, in the Lakebridge Subdivision in Fort Mill SC, all property lot are subject to flooding, poor drainage. HIGH water and sewer bill from town of Fort Mill - $43 base charge means you'll get charged that without using any water, plus water per gallon are almost triple. 30 days bill will be round $150+! On site superintendent is a total waste of anyone's time, not sure why this guy is on a payroll! In an effort to cut builder's cost, lots of slipshod work were done.

My entire experience with purchasing a DR Horton home in a beautiful prestige neighborhood has been nothing but a nightmare starting 10-31-13! Going through a huge amount of stress with a divorce my first contact person was Amy! Long story short, she was by far the most unprofessional person to deal with! She would text me things about my home and what was being taken from me after the home was mid-way built. Like my added outdoor patio was to have a fireplace but then a month or so before closing I was told it could not be done because of the property line and being too close to the house, and then the porch was built very poor quality nails and staples sticking out of the wood rusted and then uneven would warped and split. Have had run-ins with the builders and excuse after excuse of how my porch "looked better than some"!!! Still waiting for screens to be replaced after they were bent and placed back uneven after finally complaining enough to get someone to patch the porch up!!! And that is all they did was patch it up. :( 200000 plus home and patch work is what I got!!!

New build purchase 4/2014. After signing contract we had our first walk through. The issues we found at that time were noted and promised to be repaired prior to closing by DR's building site superintendent. Once closed and we went back into home we found many repairs had not been made. We were told "sorry, we are running behind and we will complete all on or before the 30 day inspection". We were asked to make sure we contacted them at least one week prior to the 30 day to set up the inspection.

My wife and I signed contract to buy in 01/28/14 but they never started on our house and our home. We were living in, SOLD so they had us switch lots. We went to Louisiana and stayed 5 wks., 1 wk. friends daughter. Siding bowed back porch flush with ground, porch screens sized wrong, put in wrong and still missing. WE NEED TO DO A CLASS ACTION SUIT.

I purchased a home from DR Horton. DR Horton uses the cheapest material, the cheapest fixtures. I paid $364,000 for my house and I found the bathroom lights at Home Depot for less than $20.00. They use the cheapest contractors and their laborers don’t know what they are doing. This was the home I was going to live during my retirement. What a disappointed. When I complained they tell me it’s normal, or it can’t be fixed. My master bathroom is so badly completed that DR Horton should be ashamed of the company. DR Horton represents themselves as a great builder but I don’t believe this to be true. The paint and paint job was of the worse quality and workmanship. The tile were so badly install that they had to re-do-it. The bathroom tile has been redone and left as bad or worse than before. I write the corporate office and never get a response from them. In my case it’s a Mr. **, but I think they just pass the buck. It just makes me feel helpless, and at their mercy. No one in the Company cares about their product or the consumers. DR Horton just doesn't care.

We purchased a brand new DR Horton home in late 2012. About a year and a half later we discovered mold in the walk out basement area. Because it was over a year later I wasn't sure if it was going to be covered by warranty. I contacted DR Horton and they not only covered it, they did an amazing job fixing everything. In only 3 weeks time they fixed the leak in the foundation. Cleaned up all the mold using a professional mold remediation company. And they replaced anything and everything that might have been affected by the mold. From the studs to the walls to the carpeting. Besides that one issue we had zero problems with our DR Horton home. I highly recommend them.

We came across banners advertising D.R. Horton's lots for sale and we stopped and walked in to the model home which to the naked eye was beautiful! We had previously been burned by another builder and they seemed good people to work with. We filled out all the paperwork and yes within 48 hours the lender had pre-qualified us. It all began when the time of choosing our home's lot - they pretty much told us which one we needed to buy (when they had others available). Also, they had two styles of models and here again they told us we had no choice (but it was advertised 2 models). We still went ahead and continued with them until we got to the design center... Lady was great and all but it all took a turn from there.

When we first moved in, I was cooking on the stove and the vent hood fell down. All the fixtures in the bathroom were very lightweight. You cannot even hang a towel on the towel hanger without it falling down from the weight of a single towel. Any and All fixtures in the house are very fragile and cheap. As soon as you touch something, it starts to break. After a few months, all the tile grout started looking very nasty. I called in a specialist to clean the tiles and grout and they told me it was impossible because the grout and tiles were never sealed, therefore I had to re-grout the entire house.

We had our home build in 2012 from D.R. Horton and had issue with them responding to warranty repairs from day one. It took them over a year to complete the repairs and did a poor job of communicating with us. My wife and I have acquired a total of 3 weeks of missed appointments from D.R. Horton or where the work was not completed correctly! The best example I can give is we had to have our floors replaced in the kitchen which took almost a 100 pages of emails to get resolved, they reinstalled the floors finally after months of fighting and left our toilet in the front yard... THEY DID NOT schedule anyone else to complete the work. No plumber, no wood or trim people, no painters!!! HORRIBLE at communicating or getting things done! I honestly feel my wife and I should be compensated for our missed time at work, but of course as usual no response from D.R. Horton on that either!

There isn't enough time to describe all of the issues. DR HORTON IS A HORRIBLE BUILDER. Their product is cheaply built and once you purchase it, you are on your own. They rely on their past builder reputation to continue to sell houses. They use the cheapest contractors to do sub par work. They have a really hard time keeping builders. Over the course of our first year, they changed builders 5 times for the area. Their warranty service is terrible. They do "Dollar General" patchwork fixes to keep you quiet until the warranty is up. The home will last a year or two without any major issues, then get ready... DO NOT BUY A DR HORTON HOME!!!! YOU ARE BETTER OFF BUYING A STORAGE BUILDING TO LIVE IN!!

We purchased a DR Horton home due to the low inventory of houses available and we couldn't even find a place to rent. So, we found a spec house that was at least 50% complete and waited for it to be ready. Along the building process, we noticed little things they did to cut corners. When it got down to closing, they had people in the home trying to fix and repair things prior to us closing (we were leaving the final walk through to go close). We were told that all of the items on the list would be completed. After we left, we think the workers did too. Many of the items that were suppose to be fixed were not.

PLEASE STAY AWAY FROM DR HORTON! THEY ARE AWFUL!!!!! When I signed my contract to build my home with DR Horton back in February 2014, I was promised the house would be done in June of 2014. I went ahead and submitted my 60 day notice to vacate my apartment and paid the early termination fee. Not even a week after I did that, I was informed by DR Horton that the house was delayed and would not be finished until July. I thought this was not too horrible since issues happen, right? I spoke with my apartment complex and they told me I could extend my lease by 1 month, so I did.

We bought our house because we lived the floor plan and the basement. We've had a lot of issues, but the top two are the damp basement (floor won't dry), and the creaking vibrating floors. When you walk the floor shakes. I can't stand it! Everyday, I just feel like this was the worst decision that I've ever made. Everything is cheap, except for the doors and granite counter tops. Anyone know how to fix floors. I want to move!!

I was super excited to get a new house. Now I am upset. I cannot use my bath tub because the water won't come out of the pipes. I can hear the water flush in my entry way because they put the pipe in the wrong place. The other houses similar to mine have their pipe put closer to the entrance of the garage so you won't hear when the water is flushed from the upstairs restroom or going down the drain when you are showering. Their fix was a noise reduction wall that, guess what, did not work. My toilet in the second restroom is so close to the bathtub it is ridiculous. The sidewalk in front of my house collects a big puddle of water. And the brick on the side of my house is laid out incorrectly. But they don't seem to care.

Once a good builder, DR Horton has slipped into a very deceitful and dishonorable company. Purchased my second home with them in ten years 6 months ago in symphony meadows and it has been a nightmare for my wife and I. Poor construction and flat out lies by the saleswomen. Once you are in your new home you're on your own. They won't answer emails, phone calls or anything. It's been six months since closing and they still haven't finished our grading for the yard yet. When you ask questions, they just don't reply. I've bought five homes in my lifetime and this has been a nightmare.

Wasted my time & credit with waiting on a response. 48 hours as posted on site - nope. Try 72 hours. They say one thing & do another when it comes to score. Could have went with someone else since they are incompetent & have no clue at what they are doing. I should have listened to the consistent reviews. Seems to me that they want to get you signed up for a credit program to drain more money from you. Why would I pay off an old debt 5 years old that has been written off and the company has no record of it even if I wanted to pay. Add DR Horton & DHI to the growing list of companies I refuse to do business with as well as ** & ** as individuals you should stay away from when it comes to doing business.

Not using my real name as we are currently still building. So far horrible experience. Our home was poured weeks ago, started when promised then nothing... We see other homes poured, then framed, then drywalled, painted.... They build their specs first, not caring if your home sits untouched for days on end. I have seen exact styles of our house started after ours, pass ours in build. I drive by enough that have seen Stretches of 3-4 days with no one touching ours, meanwhile you will see 5+ workers at the specs. Will update my complaints as I see them. Because so far that's all I have. Build is in Arizona.

Houses are made of poor quality, they look good from the outside. STAY AWAY FROM DR HORTON IF YOU KNOW WHAT'S GOOD FOR YOU. They will also tell you what you want to hear like "oh that's no problem, we will have that fixed" or you got warranty so they will do this. Signing that paper with Dr Horton is going to be THE WORST MISTAKE OF YOUR LIFE!!!!!!!!!!

Too many complaints to list all of them here but their Houston office is a disaster. $450,000 home I had built and it has unbelievably bad craftsmanship. Driveway cracked three times and repaired and replacing it again. Corner foundation already cracked after 7 months. Doors won't shut. Garage doors have huge gaps between doors and frame. Yard is a disaster, won't drain, extremely rough and I paid to have entire 1/2 acre sodded. They are redoing about a third of the yards in my neighborhood, same with driveways. It's not just me. Every single neighbor I've spoken to is furious with DR Horton. DO NOT BUY A DR HORTON HOME!!!!! You have been warned. Avoid the Mostyn Manor homes for sure. Plus, no one is held responsible and subcontractors don't speak English. They hire the cheapest labor around from my experience.

I had very bad experiance with DR Horton warranty. Guy came for 11th month warranty check in Feb. This is June and they didn't fix 11 warranty issues. Now, they are saying this is not covered statements. These guys suck. Don't ever try to go with DR HORTON. I referred 3 of my friends - no one is happy. Try to avoid this company. My next house, other than DR Horton.

We built a DR Horton home on a cul-de-sac and the lot is sloped so I expressed my concern before even signing the purchase contract about potential drainage issues. We have had nothing but water problems. They have installed close to 400 ft. of French drain to carry the water away, but there are still areas in the yard that feel like a mattress.

We built our house and closed 18 months ago and have had nothing but problems with this builder! The company didn't care about our needs or concerns prior to closing, and they definitely haven't since. Getting them to repair warranty items, per our contract, has been like pulling teeth. If I could go back in time I NEVER would have done business with this company! Oh, and good luck getting a hold of anyone "higher-up" or from their "corporate" office. Regretful!

We recently purchased a home with DR Horton. We picked out our lot, home and all of the interiors. Since our final inspection on the home, the service has been HORRIBLE!! I would stay away from doing any business with DR Horton! They do not respect their customers whatsoever. The price you pay for their homes you would think they would respect you. When we had our final inspection, they gave us a whole 30 minutes to do this before you have to rush to your closing, giving you no time to find issues in the home. Before we even closed on the home, we mentioned having our backyard fixed because when it rains it floods. They said they could not fix it but we could email the warranty company after closing.

We haven't closed yet. After confirming several times that we will close as per contract, I mentioned to the sales person, everyone told me DR Horton never close on time. She assured me they have put processes in place and we will close as agreed. Less than 30 days prior to closing, I was told DR Horton needs another 40 days. We already sold our house. Then come the blame game. No one takes any responsibility and accountability. District supervisor always "too busy" to call and work things out. Am I the customer or he? Ordered wrong size cabinets - we cannot wait to reorder, will take at least another 5 weeks - we already sold our house and with our backs against the wall. Quality... already had to replace part of drive way, not even 3 weeks old and cracked, back patio cracked, outer walls not level - when asked, I was answered it's builders standard??? Supposed to grade the yard... water dams up against foundation, didn't grade yard correctly. Not just dealing with bad quality, also the worst customer experience ever. Once they have your deposit you're stuck with them and they know it. Has been waiting for more than 2 weeks for district supervisor to call back... Still waiting.

D R Horton representative are masters at manipulation. They will tell you what you want to hear but do not follow through with anything. We were misled for 12 months while our home was being built. There was excuse after excuse as to why there were continued delays - they will blame it on the weather, the industry, shortage of materials and labor crews - you name it, they will come up with it.

Since before we closed, we had issues. Which some were partially resolved. The list is too long to list them all but we had three roof leaks, water line come loose in attic from "not crimped PEKs connecting flooding the attic running into walls. Gas leak due to loose connect - never tighten. Cracked cement, post tension slab that was never hydraulically pulled to preload tension. Cosmetically, the whole house inside and out sucks. NO Quality! Not even low quality. Nobody cares, not DR Horton's supervisors, not the contractors, nor the subs.

We are in a two year old house that we had built by DR Horton. The sheetrock is cracking, the doors don't close, the tile in the bathroom is cracking. There is a crack in the foundation all the way through the house. Not to mention water leaks. DR Horton came the first time and measured the slab, said it was within tolerance and fixed defects. Well things have gotten worse. Cracks are back. Driveway separated from garage floor and more water leaks all from a defective slab. I would like to know how to force DR Horton to buy this home back.

After picking out a lot and signing the contract, I find out weeks later that they had sold my lot to someone else. I almost cancelled but I liked the location of the subdivision in town. They rushed the completion of my home by almost 2 months to close by year end, forcing me to move during the Holidays and it looked rushed. The day after I moved in, the roof blew off and they didn't want to fix it, telling me to call my insurance company. The asphalt shingles that blew off scratched my windows which they did nothing about. The interior paint is uneven and noticeable, the person who did the sealer around the sinks and tub either didn't know what he was doing or was drunk. There is paint spilled all over my concrete front porch and I was told it would wash off in 6 months, Ha.

My DR Horton home has flooded through the ceilings in three separate places at three separate times within a month. I do not have time nor the patience to mess with Dr Horton. No telling what else lurks behind these walls. It was too late to file a lawsuit when I see the drones of illegal workers rolling up working on my home. But, now that I have the issues you better believe it's on. Do not buy. I have black mold from the flooding. Once I asked for all inspection reports and permits I have not heard from anyone including the Mayor that came to my home to view the issues I have. No matching kitchen granite, water drenched wooden floors, two ceiling issues from leaks, open laundry room wall with black mold. They tried to scrape off before I stopped them. Water warped base boards in bathroom, laundry room, and hallway, scraped kitchen floors because of appliance delivery eight days after closing, nails through ceiling sheet rock. The list could go on and on.

Cannot get a qualified answer regarding a defect in the back door window. Wanted the door co. to provide me with a statement regarding the torn tape to no avail. Cust. Svc. mgr does not respond to my repeated phone calls to put this issue to rest.

Though it's been a lengthy process, our new home near Burleson, TX is near completion. It has been a terrific experience. Our saleslady, Krystal, kept us informed throughout the process, and was patient when we made change orders. Heck, we even changed lots. Our building supervisor, Joel, has been a real pleasure to work with. As a matter of fact, there was an error in the brickwork that was a little upsetting. He immediately had it re-done. Perfect. A thoroughly enjoyable experience, certain sure!

Had a unbelievable horrible experience which we will never buy from them ever again. Too much to write but to sum it up, our house from December 2013 to March 2014 leak damage in our garage from holes in the shingles. They patch up the roof hole but still need to fix sheetrock. My family member knows about building houses. He says it looks like nails are coming out of the wood in the ceiling. There is a bubble forming. Also when talking to our builder about issues, he just gave blame to someone else and gave attitude. Not efficient not Professional so I will never recommend this company to anyone I care for. Too much BS and Stress working with people that don't care. To top it off, our whole street all have had delay and problems with the house. Builder's name was Sam.

Two month ago I bought my first ever dream home from D.R. Horton in Bothell Area. My home is a road side home and it is so much noisy that I can't work, sleep or do anything in there. I can't believe D.R. Horton did no noise reducing arrangement in home, like better dry walls, double Windows etc. It is so much of horrible experience I am going thru right now. It is very difficult to explain. When I bought this home, I raised this concerned to D.R. Horton agent as well but she said company nothing does to reduce noise. Now I am bound to put extra money myself to do such arrangements. I hope other consumers understand that D.R. Horton does not care about their customers. Thanks.

I am writing as an ex-tenant of this townhouse. I lived there for one year from February 2013 until February 28, 2014. Issues are result of construction and maintenance by owner. Unit looks very nice when viewing but many items were trying: 1-garage extremely narrow - barely fit my sports car into it; 2-drawers in kitchen not to standards as are 17.5" deep instead of normal of 22" or so; 3-water pipes from upstairs travel down middle of house creating tons of noise when washer running; 4-attractive halls were too narrow to allow ease of moving furniture. Just a few examples noted by a tenant. Biggest problem turned out to be AC units (2) one outside, one in attic. One in attic has a water pan that lends itself to rust and black mold. Proper yearly maintenance may have caught this, hard to say.

During the loan process, they incentivize you to use their lender at DHI mortgage and offered $7500 toward closing costs. They REQUIRE you to use their lender to get to approval even though you may ultimately use an alternate lender. Luckily, we simultaneously went ahead and applied with our big-bank lender we have used in the past. Because..a couple of months before the house was due to be completed, DH Horton said -- "oh by the way, we now need 30% down!!" (Instead of the usual 20%). Beware.

During the initial purchase of our home, every process went as planned. The sales lady we dealt with was very helpful in helping us choose a lot to sending us pictures of our homes during the building process since we lived in California and the home was being built in Florida. We signed the contract in June 2013. DR Horton got the building permit back (4) weeks early so instead of the end of January for closing we figured maybe mid-December. We ended up closing the last day of December. Thankfully our sales lady kept pressuring the assistant construction manager or the home would not have been done by end of December. Problems started close to our closing date. When our shutter company representative came on site to measure for the shutters, he found almost every window in the home out of square. With that said there was no way the shutters were going to fit unless the windows were squared.

Home built in 2006 and stucco is cracking, bulking and eventually will start to fall off. In danger of water intrusion and mold forming. I contacted them several time and they refuse to repair.

DR Horton homes on the face of it seem a good company to deal with but under the surface all they care about is gaining your money. The quality of my newly built home is fair (missing phone line, rain water ingress, paint work, that sort of thing). The main problem is with their salesmen namely Adam ** who sold me my home, gained my trust through lies he told to me! To cut a long story short, I ended up with a villa (Cypress Pointe Villa) that was lower spec than I was led to believe proof of which I have in emails he sent me. James ** is another home salesman who worked along side with ** and in my view is no better - stay clear of these two salesmen at all costs. Do not deal with them!

We have had nothing but trouble with our house since we bought it new in April 2012: Carpet pulling up; Air Conditioner and heater do not heat or cool properly. Most doors will not stay latched; Cracks in the ceiling; Cracks in the foundation; Windows have air drafts around them; Paint on walls is very thin and poorly painted. Roof shingles lifting; Most walls in house are bowed. The list goes on and on. Some problems were fixed. Some still not. We had to threaten with a Lawyer. That helped some. This is the biggest hunk of junk I have ever lived in. We moved here to retire and made the mistake of buying a DR Horton house. Most people that work for them do not care about customer service. Once they get your money... forget them helping fix things. I wish we could sell our house.

I bought my first DR Horton back in 2007 and owned it for 2 years. During that time the only repair issues we had were things that you would expect from settling. That being said... I hired a home inspector to go through the property prior to closing and supplied a whole list of things for them to fix. It seems to me reading others reviews that a lot of the complaints are for things that a licensed home inspector should be finding and it's a lot easier to get the stuff fixed when they have to do it in order to get paid! Interestingly enough, I'm actually in the process of buying my 2nd Horton home, although both have been specs, so I know nothing about how they are to work with from the ground up.

Contract on new home failed due to DR Horton's representative (Leslie **). Four times did not read the Site Plan correctly of which we wanted home to face north & south. Leslie delayed the outcome of contract, until there were no more north & south lots available. She sent us two different contracts, with the wrong lots. Then the 3rd and 4th time she had right north & south lots, but told us we could not have a patio, due to size of lot. She told us that the prices of homes were going up 2/1/2014 $5,000. The delays by Leslie ** with the lot situation caused us to lose the home with all the add on we had. She said there was other properties, but same home was a higher price.