Centex Homes Reviews

My downstairs kitchen sink continues to separate from the wall and also pushed itself back in place at other times in the year. I think the house moves but I was told that it has these cable ties that helps it remain in tack. Sure it is a cheaply built house, but I have a lot of space for the $178, 950.00 it cost me to purchase it. It has a new roof now, but my previous roof did not have any leaks but had suffered hail damage.

My carpet needs replacing and I am ok with that, but I think there is leftover debris under it in the living room as I can actually feel it when I walk over that section- but over all I like my house and I have not had any very serious issues. I did use a hired home inspector before I went to close and many of my issues were repaired before closing. Also, some things discovered before my warranty was up were corrected with it time frame. My team were nice people and it was a very good experience and I was aware that they used cheap materials but for the space I have I am not so disappointed because other builders cut corners too. It is hard to find honest help these days.

One of the best things home buyers can do is try and be at the site as much as possible, take notes, and hire an inspector and make sure he goes up on the roof and check it as well as the landscape. Never be afraid to stir the pot, because the burden of future costs will fall on the home buyer and things can become drug out after closing. Refuse to even go to closing if all the defects have not been corrected. It is your investment so never let anyone cause you to suffer because of it in the long run. Do your research and be present and it things are not to your utmost liking then walk away, because it will be much cheaper and less stressful in the long run. Knowledge is power.

One final point, make sure they do not send unlicensed workers to do the repairs. They hire cheap labor and many are not licensed or an expert in what they do- I experienced that too- but they did allow me to have licensed people do the work instead. Centex could be one of the better builders if they would just care more about their customer and less about profit increases. Repeat customers would keep them flying high for years ahead. Finally, yes I would purchase another Centex home because I know what to look for and or when to walk away.

I wish I would have joined the neighborhood Facebook page before I purchased or even looked at a home in this subdivision (Davis Ranch). After reading some of the comments I learned I should have waited to have all the repairs done before I did the survey. Now I'm stuck. They lied to me about having power lines behind my house. Said there wouldn't be any and within two weeks of my closing, the power lines went in. Had CPS come out and they said the builder requested these lines be put here and asked that CPS rush the install. Centex blamed CPS for location and CPS blames the builder. It's a nightmare. They are right up against my fence and through the trees. I thought power lines had to be 10 feet from trees.

I will never recommend purchasing a Centex home. My previous purchase was a KB Home and was told they were not the best builder... They are 100% better than Centex. I know I should have known better, but 1st time home buyers be aware. Read the fine print in the contract. I was rushed by the salesperson to sign the contract or I would lose the lot I had picked. She didn't want me to read the fine print. I should have read the fine print. I was rushed and duped and now I know why.

It was explained during the sales meetings that they would be inspections after every phase of the construction and in addition, a third party would also inspect to make sure everything was done correctly. There were door jams that weren't straight, and they tried to adjust the pocket door to the frame. This caused the top and bottom of the door to be way our of alignment. How is this possible with so many inspections? There were french doors on the den that were bowed out at the top and come to find out, they were also not installed properly. You could see all of the tape joints throughout the whole kitchen. It was like lines all across the ceiling. They had to redo this twice, because the first repair was unacceptable. We could see light through every area of the zero corner sliders, because they forgot to put the felt to cover the holes.

The AC was replaced before we even moved in, because the handler was defective. Then when they replaced it, they stripped the holes in the concrete pad and the handler was loose on the pad. There were really bad areas of the finish on the walls and I had to have them come back afterwards to fix. The doorbell didn't work and they replaced the chime and it still doesn't work several weeks later. I think the transformer is underrated for the Nest camera doorbell. A tile needs to be replaced, because the tile guy installed a defective tile in the main kitchen/dining area, where everyone passes through. The pavers on our walkway are collapsing after 2 weeks, because they didn't support the sides enough with cement. The threshold on our front door was not supported/shimmed, so it bows down when we step on it, not to mention that the pavers were installed below the level of the threshold and you can see under it. The pavers are not even at the threshold, so there is a wide gap at one end and not the other.

There is a defect in the upper cabinet in the kitchen that was missed during the inspection. The doorbell chime was installed in the way of the top molding at the top of the cabinet, so they moved it to sit on top of the molding and did a horrible patch job and had to come back to move the chime away from the molding. The pavers on the lanai had stains that had to be replaced. The paver installation was a very poor job. There are huge gaps against the wall that was filled with sand and looks very bad.

Before they installed the screen on my lanai, the pavers were collapsing and I told the construction manager about it beforehand and they installed the aluminum frames and screen right on top of the collapsing pavers. The master shower has the thick heavy glass and they mismeasured, so my shower enclosure ended up being smaller that it should be. It seems like they saved money by making it smaller. We paid a lot of money for the thick glass and got shorted.

The painters did a horrible job around the whole house. They painted up onto the window frames and didn't get clean lines and it looked terrible. I had them redo some 3 times. The upgraded toilets don't work as they should for the water saving technology. They only flush completely, when they are supposed to have 2 modes to save water. The master bedroom closet has 2 levels for shelving on both sides, but on the center wall, there is one level midway, so you can't add a shelf below. This is common sense, since there is only one closet for both of us. The other closets have only one level also and I have to uninstall them and make them 2 levels. This should be a design option, even if there is an upcharge. The only option is all or none on the shelving. The ceiling electrical boxes are all plastic, not metal like every other house. This is definitely a cost savings for Centex/Pulte.

On every fan switch bank there are 2 switches for the fan light and the fan itself. Both switches control the fan and light at the same time. We have remotes to control each function. I still have to figure this out, but I don't think we needed an extra switch in each room. Placement of the switches don't make too much sense either. We paid $600 for the next level upgrade on our stove. After getting into the house, I found that the stove that we got was valued at $699.00. I feel that this was a complete ripoff. The appliances all looked very cheap and Whirlpool does not have a very good reputation in the first place. These were to me, the cheapest appliances you could put in a home, especially at the cost of the new homes. It has been a month now that we are in our new home, so I am sure that I am missing some of what we went through. This should not be so frustrating to get into a brand new $500,000 home.

Towards the end of the construction, they expect to have a walkthrough 3 days prior to the closing to finalize the punch list. There were so many issues that I requested a walkthrough a week and a half earlier. We had a punch list that barely fit on the page. I was assured by the construction manager that everything would be addressed and completed by our 2 day walk through. At the 2 day walk through, I found that hardly anything was done. This created a lot of stress on us, because we were afraid that we wouldn't be able to sign off and close on time. The final day, I was surprised that everything was completed, until we moved in and found everything else that was needing attention under warranty.

I would not even have written this poor review if communication was important to each member of the Centex team, from sales to construction to warranty and even the HOA. It is like pulling teeth to get responses. When they don't have an answer or don't feel like providing information that they don't want you to have, they ignore. It's only when I go over their head to get to their managers that I finally get responses in many cases. If I had to do it all over again, I would definitely not choose to build with Centex. Their communication is terrible and they are only concerned with the almighty dollar and knocking out houses as fast as possible.

The grates only partially help and are not maintained. My center island between homes gets partially flooded out and I spend a fortune on maintaining it. 3. In clearing off the land next to me, my house shook and rattled so hard that some tiles in my home cracked, wood floor paneling separated and pieces fell from my ceilings. I complained and had patch-up attempts for ceilings that failed until I gave up. As for tile and panel replacement, they wanted to nickel and dime me. Eventually, sent guys out who didn’t speak English to look over flooring issues. Pandemic happened and afterwards, no follow-up, got the runaround. Issues still unresolved and it’s 2024! 4. Lastly, molding is incomplete in my home in dining room under stairs. I’ve exhausted myself dealing with Pulte Centex. I’ll save up money to have these issues resolved on my fixed income. So I’m waving the white flag! Goliath wins…

There were 3 separate fixes on day 1. The service guy caulked the area which took less than 3 minutes and no one showed up for another 2 days after I spoke with my builder. The 2nd service is half done and no one has completed the remaining tasks since. A text message was sent to the coordinator and the confirmation is someone will be there on Friday April 19th 2024. It's been a no call, no show since this started. One section of the garage is separating from the nail used and the coordinator photographed the area after having an OMG moment, yet still no call, no show. This is not intended to sway anyone in a particular direction or another but this review is based on my experience. Would I recommend Centex based on my experience, NO!

If we had to buy a house again, we would buy an older home with bigger rooms, more yard, and a home that already had fans, a garage door opener, grass in the backyard, fire alarms with batteries that work longer than a few months, electric outlets that allowed us to plug things in, carpet that wasn't showing wear after 8 months, and so many other things. You will get the bare minimum for a high price. You won't realize it until you're already living there. It's also the little things like the garage door handle that is so painful to use to lift and close. You need to buy your own since there isn't a garage door opener. There's no room to park on the street because the houses are too close together. We wish we could afford to sell the house and buy somewhere else. Zero amenities! There should be a pool. I want to mention the flooring again... it's the worst cheap flooring that I have ever seen in my life!!! The homes are overpriced.