Brookfield Residential

I have paid for lot size based on sales documents. Brookfield delivered smaller lot size in Woodhaven project in Aurora. This was discovered reviewing the sales layout and contract documents from one side versus the Official survey report. Both documents are showing the same length 34.04 for the Lot-25 West border, and same length 33.97 for the East border, while, we can notice a clear discrepancy in the North border, Survey report showing 21.48, while, the contract document showing 22.19. So basically, the official survey report showing less lot area than we signed in the contract.

My wife and I bought a Brookfield home in Brighton, CO. Our home was built in 2015. The deck attached to the back of the house is one of the most half-** pieces of work I’ve seen. Boards were not cut to length, not secured to the framing (in some places not at all), and the exterior of our home was not sealed or painted correctly. Because of their shoddy work and lack of accountability (we’ve written several emails inquiring about possible help from the 10 year structural warranty, they won’t cover any of it, buyer BEWARE!) we now have to pay to repair, repaint, and/or replace much of the exterior of our home. We’ve compared our model with others I. The neighborhood, we aren’t the only ones but ours seems to be much more severely worn and degraded, no sealant was used at all on the vertical adornments placed on the entire exterior of our home.

Why not to buy from Brookfield builders. Barefoot lake villas experience. One, we wanted lot 13 with back up lot 12. We were told lot 12 would be released after 13. Lot 12 is released and sold, lot 13 still not released. Never informed lot 12 was released. When we started with Brookfield lot 13 had two buyers but the homes the wanted were not allowed on lot 13. They were given the opportunity to take a different home allowed on lot but chose to keep their home in Lieu of lot 13. Thus we should have been next to have lot 13. However Brookfield instead of first come first serve and providing customer service they have picked another way to profit the stake holders and screw the customer. Another lot in this dog and pony show we looked at and expressed an interest in, came on an off and on and sold without the opportunity to buy the lot.

We have had a very bad experience dealing with Brookfield at Pathways Caledon East Homes. My issue stems from Brookfield not allowing a minor change to our floor plan design. We originally requested the tandem Garage in the design package which was optional from the standard design at the time for signing the agreement of Purchase and Sale but upon reevaluating our living situation and some drastic changes that presented themselves, we had to change our decision and requested this change to the floor plan to include the Optional Ground Floor plan (with sixth bedroom and ensuite) instead of tandem Garage. Brookfield’s response to our request was, "This would require an additional pre-construction appointment from decor, and regrettably, their schedule wouldn’t be able to permit this in time”. Brookfield flat out rejected our request and refused to accommodate to change the floor plan which is readily available as per drawings.

My experience with Lantana @ Beach was only with the sales office. After this experience, I will not be back, nor would I recommend a client or friend to do so either. The salespeople we talked to were not welcoming in any way. The main salesperson teetered between syrupy sweet when speaking to the potential buyer and downright nasty to me as we discussed my client's possible purchase. The spectacle I witnessed was so extreme I felt the necessity to warn those who might think this is how all real estate professionals behave. It is not and should not be tolerated.

Avoid buying from Brookfield at all costs. My wife and I purchased our first home with Brookfield in July of 2018. As a matter of due diligence, we asked our sales rep, Bridgette **, what structures would be built on the empty lot beside our home, and were told matter-of-factly that they would be duplexes complete with two-vehicle garages per unit. This information was used to inform our purchasing decision and was instrumental in our decision to buy. This information, as it turns out, was also entirely false. We were lied to.

From the start of sales, the the agent farting as he walked the house with my clients and kids to closing where their preferred title company messed up every step of the way. This was a terrible deal.

I'm not lived at 'our new home' and I cannot wait to get out of this place. Quality of work and appliances is terrible. Hot water tank and dryer gave up within the first 2 months. Microwave fans barely sucks in any fumes leaving the cabinet damp and I have to constantly clean and now this morning Microwave is gone. Making gunshot type sounds. So now in addition to lockdown, I have no microwave for me and my family which includes two kids.

I purchased a Brookfield Residential home about 2 years ago in Gilroy California. There was a lot of issues and Brookfield didn't provide all fixes in time. For major issues they just delay the Service Request until one year warranty expire. My major issue is bouncy floor. Brookfield ignored my Service Request until one year warranty was expired. After 2 years Brookfield paid an inspector to justify its behavior, since I told Brookfield I am going to sue them. Now Brookfield has closed the case and I have to pay to fix my bouncy floor. Only way to communicate with this company is to sue them. Brookfield Residential is a cheater and bad builder. Don't buy home from Brookfield. If you buy a home from them you will really regret.

I purchased a Brookfield Residential home and was initially very happy, the house looked great. That soon changed. A few months after moving in, we noticed that the tub in the secondary bath did not drain properly and it soon formed a large ring right in the middle of the tub. I contacted the service department and they quickly scheduled someone to come out and take a look at it. They determined that the tub needed to be replaced and it would require the tile around it to be taken out. I was told that if I wanted the work done, it would take a week to complete. I scheduled some time off work, let the builder know and prepared to sit at home while the work was getting done.