Beazer Homes

Beazer Homes Reviews

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Beazer Homes Reviews

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    How do I know I can trust these reviews about Beazer Homes?
    • 4,464,628 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Installation & Setup

    Reviewed June 5, 2024

    I am the second owner of a Beazer home. Just had a new roof installed and suddenly my AC stopped working. Found that the refrigerant lines were run from 2nd floor AC to outside compressor right along the roof line with no nail guards. So of course a nail hit the line. I could almost understand a lazy installer skipping nail guards, but how could this have passed any site inspection?

    Customer ServiceSales & MarketingPriceStaff

    Reviewed May 30, 2024

    I signed a contract 7/30/23. Promises time December 2023 or January 2024. It's May 29th and I still have no idea of when it will be ready. Since I stated complaining they started cutting corners. My kitchen counter they pieced together two different slabs. Similar home in the section (video) has a single slab. I ask them to fix and they said I have to pay $9500. Since they have to replace it even though they admit it their fault.

    Customer service is the worst. It takes months to get a response. Many have walked on them. They are hoping I do the same as the price has increased more than 50k since last year. My wife is pregnant and due next month. They have been stating they will get done before the baby due. But now they can't. They keep blaming the county, however the county pointed out all the failed audit that's causing the delay. In fact they knew that they wouldn't be able to get home done by promised date as they had just failed an audit. Nightmare experience!! Don't know to do. I even complained to the Better Business Bureau!! Don’t buy or believe the sales rep

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      Reviewed May 28, 2024

      If you want a poorly built home, buy a Beazer Home. The contractors they hired are probably the worst/cheapest around. Poorly painted, texture is awful in some areas, roof leaks, window leaks, HVAC issues, door latching issues, poor workmanship around light switches and outlets, squeaking floors, damaged/stained shower tub, the list goes on...

      Profile pic of the author.
      Customer ServiceContract & Terms

      Reviewed March 19, 2024

      Beware of Beazer Homes: A Nightmare Experience. I'm Tatiana, and I feel compelled to share my horrific experience with Beazer Homes. Our contract with them began in May 2023, accompanied by a hefty $15,000 down payment. Little did we know, this marked the start of a nightmare. Communication Chaos and Lack of Transparency: Despite our persistent inquiries, Beazer neglected to inform us that construction had already commenced on our home. The revolving door of personnel, including managers and builders, left us clueless about the project's progress.

      Financial Mismanagement and Fraud Alert: Their recommended lenders proved equally unreliable, with multiple broker changes and a sudden $5,000 fee increase without explanation. We switched lenders, only to discover unauthorized credit checks and potential fraud using our personal information. Unfulfilled Promises and Blatant Disregard: Beazer repeatedly failed to meet promised deadlines, despite assuring us of a 6 to 8-month completion timeline. They even sent official correspondence guaranteeing a February completion, only to backtrack and admit permit issues delaying the process until April.

      Corporate Indifference and Unhelpful Responses: Attempts to seek assistance were met with indifference and excuses. The corporate office and President callously cited contractual obligations to retain our money, despite their gross negligence and failure to fulfill their end of the agreement. Neighborly Affliction and Unyielding Greed: Upon discovering various websites flooded with complaints mirroring our own, it's apparent that Beazer's disregard for customer satisfaction is widespread. Even neighbors who opted for quick move-in options find themselves in the same predicament, with Beazer unwilling to budge or compromise.

      Conclusion: Considering the overwhelming evidence of systemic mismanagement, deceit, and greed exhibited by Beazer Homes, I urge all prospective homebuyers to steer clear. Our harrowing ordeal serves as a cautionary tale, underscoring the company's utter lack of integrity and commitment to customer welfare.

      Price

      Reviewed Oct. 26, 2023

      The majority of our yard is on the side of the house and the builders cut off the yard in the back with woods and a water runoff. There is also a retainer wall. The noise from the street is so loud as the primary bedroom windows face the street. It also poses as a safety risk for our pets and children for anyone walking down the main road sidewalks to walk into our yard or break into our home. No other home has this issue. The site map is not reflective of the true allotment of the yard- AND they are refusing to let us put up a fence. At this point we regret even purchasing this home and if the interest rates weren't through the roof we would just sell it and be done. WE were lied to for profit. We have been trying to get this resolved now for months.

      CoveragePricePunctuality & SpeedStaff

      Reviewed Oct. 25, 2023

      We built our home in 2017 and have had tons of problems. AC has gone out every summer, wiring for recess lighting flickers on and off, floor tile cracks, and dry wall nails are everywhere. The paint they use is builder's paint, and if you breathe on it, it stains. The dry wall crumbles off any corners in the house. The windows were different sizes, so the same size blinds couldn't fit windows next to each other in the living room. When they sent someone, they told us it would be better for us to cut our blinds to make them fit the smaller window!

      For a long time I thought a square area on the ceiling was a shadow cast from the window until I finally realized it was a spot they had patched, and the white is a different color than the rest of the ceiling. The latest issue is a pipe leak. Yesterday, water was flowing down the kitchen pendent light that is right under the upstairs bath. The light attaches with a round part that's about 1" deep and houses the wiring. I took the light down, and the part attached to the ceiling was full of water, and the dry wall was wet and soft. I called Beazer Warranty, who sent someone out. He was told to "recreate" the leak because some people have lied. By lied, he means the kids overflow the tub and it leaks, and blame the piping.

      My 24-year-old uses that bathroom and doesn't take bubble baths with toys, so no flooding! Geez. The technician turned on the tub/shower above the kitchen and let it run. Water did not pour out the open electrical hole where the pendant had been hanging, and since he couldn't recreate it, the boss said they couldn't cover it. What?! If it's a slow leak that finally fills up the pendant light until it flows over and runs down it, you're not going to recreate it by running water for 10 minutes. They want me to let them know when I can recreate it! So they want me to let the slow leak fill up the pendent light that houses wires until it overflows again, or it falls from rotted drywall, or burns down the house? Probably want to wait me out until warranty expires!

      I forgot to mention they messed up the grading between our house. They didn't realize our yard was as wide as it was so the grading slope goes through part of our backyard not between our house and the neighbors. *As for the cracked tile the warranty guy at that time was awesome and he did send someone out to fix the tiles even though of course it was out of warranty... Problem is one year later the crack came back in the exact same spot. These homes are thrown up quick and cheap!

      Reviewed Aug. 29, 2023

      I am filing a complaint because the builder didn't uphold their end of the deal. They made many empty promises and failed to lock me in at a lower rate of 5.99%, and then they expected me to come up an extra %4,000 for closing and my payment rose up over $400. I excused my contingency clause to withdrawal but now they are stating I'm not eligible for a refund of my earnest money. They've also pushed back my closing date several times and there were serious issues with the yard, very little sod and water would pool in certain areas.

      Customer ServiceContract & Terms

      Reviewed June 1, 2023

      Year ago we purchased a home in Texas. We thought buying new would be a great experience as we wouldn't have to worry about anything breaking or needing to fix anything. Boy were we wrong. Let me preface this by saying this is not just my experience, but my neighbors who also have Beazer homes have had serious issues with their homes as well.

      In my home alone we have had our kitchen cabinets replaced twice and are on a third time due to improper plumbing. Last week they were supposed to come out. So I waited at home Monday And Tuesday. Monday the granite people came out to take off the counters, the plumber (Cathedral Plumbing) never showed so the granite people just took the counter off and put it in the garage. I waited all day Monday for the plumbers, Tuesday the cabinet people came out and began asking about the plumbing. Hello I am not a plumber. I know nothing, hence I bought a new home. Needless to say after many phone calls the plumbers never showed Tuesday so the cabinet people couldn't take the cabinet out and replace it. By Friday we still had no plumber, no new cabinet or counter top so I asked to have everything put back together which again was a nightmare. Another day I had to stay home and wait for people to come to my house. So now my kitchen is a mess.

      In the meantime they didn't slope our master bathroom shower correctly so they had to pull out the shower floor out (they did this twice because they didn't do it right the first time around). During this they broke some tile. After looking everywhere we were told there was no more tile like we have so they would need to replace our flooring. Mind you they had to take our shower doors off so we've been without a working master shower for months now. They are supposed to be out today. Note another day off and it will take 3 days to complete.

      Next week supposedly the kitchen will be fixed. Another 3 days I have to take off work to hopefully be done with that. Then they will need to come and paint because of the damage that happened, so another day off. We still have issues with our yard, so we're fighting with them on French drains, which they put in by our neighbors already because of their yard flooding. We had sprinkler issues, electrical issues, problems with the whirlpool appliances (that's a whole different nightmare). Door handles falling off, doors not put on properly, engineers come check stability, painters, plumbers, contractors, rocks on the back wall falling off, our floors are completely uneven but fall into the reasonable flaw agreement and there's so much more. There have been many days were no one showed. All in all in one year I am going on having to take off over 50 days to be at home.

      Overall the quality of Beazer is a one, only because my house is still standing. This was not a cheap home by any means and the amount of days off, headaches and tears cried because of this has been endless. What should have been a joyous occasion has been one headache after another. I would never buy a Beazer home, I would never recommend a Beazer home.

      Profile pic of the author.

      Reviewed May 16, 2023

      WARNING: If you are considering a Beazer home, investigate the HVAC enclosures for the home, and talk to the neighbors. I bought a Beazer home 8 years ago, it was 10yrs old at the time so the homeowner warranty has done. The HVAC was dying when I bought it. Replaced it with a robust unit. Per multiple subject matter experts who evaluated my situation, the new replacement unit died 7.5 years later due to faulty design and duct work by Beazer. I will NEVER buy another Beazer home. Beazer declined to provide any assistance given the warranty expiration. Not their problem is what I was told.

      Customer ServicePunctuality & Speed

      Reviewed April 21, 2023

      We haven't even moved into our home yet and have had a horrible experience with deceit upon deceit. Call us the lucky ones (not) in that our house is being completed a full 4 months ahead of schedule! Despite my attempts to get Beazer to nail down a timeline, they have strung us along only to drop the bomb that the house will be ready on May 27th instead of the Oct-Dec deadline they were originally telling us.

      To add insult to injury, VP of Sales, Janise Turner, told me the closing would be near the end of June. I asked her to work with us and requested a closing date of the second week of July. So not only did we not get a direct response, we received a letter today telling us the closing is scheduled for May 31st! What the hell happened to the end of June? I'm so disgusted.

      Our liaison, Cary **, has also been deceitful from the get-go, dodging my questions about when the house will be ready, stringing us along as if we were still looking at the Oct. deadline. What the hell good are weekly updates when you're completely blindsided that your house is ready 4 months ahead of schedule?? No problem for them - just pay 2 mortgages. Meanwhile, I have 1 kid in college and another one starting this year. Screws up all of our plans and sours what was supposed to be a really joyful event in our lives. We can't just disrupt our lives, sell our house, and move 4 months sooner. May karma get all those working for Beazer who perpetuate lies and deception.

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      Beazer Homes author review by Joseph Truini

      George Beazer, the founder of Beazer Homes, began building homes in England during the late-1690s. The company continued to grow over the centuries and in 1986, it moved to the U.S. to begin building custom homes. The company builds in 13 states: Arizona, California, Delaware, Florida, Georgia, Indiana, Maryland, Nevada, North Carolina, South Carolina, Tennessee, Texas and Virginia.

      • Assist with all stages of the homebuilding process: Beazer helps homebuyers find a suitable building lot and get a mortgage for their custom-built home.

      • Energy efficiency: Every home Beazer builds meets or exceeds the most current Energy Star requirements. The result: lower energy bills.

      • 12-month limited warranty: Buyers can get additional peace of mind with a 12-month limited warranty that covers some structural repairs after move in.

      • Communication throughout the building process: Users can visit the construction site at any time and get regular reports about progress on their home.

      • Lots of options for customization: Consumers can select from hundreds of design options, including types of siding, cabinetry, countertops and flooring. And an in-house design consultant can help buyers choose the right fixtures, finishes and fittings.

      • Mortgage estimation online: Users can estimate their mortgage on Beazer's website prior to ordering a home so that they can stay within budget.

      by Joseph Truini Home Improvement Advisor

      Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

      Beazer Homes Company Information

      Company Name:
      Beazer Homes
      Company Type:
      Public
      Ticker Symbol:
      BZH
      Formerly Named:
      Beazer Homes
      Address:
      1000 Abernathy Rd Suite 260
      City:
      Atlanta
      State/Province:
      GA
      Postal Code:
      30328
      Country:
      United States
      Website:
      www.beazer.com