About Beazer Homes
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I am FURIOUS!!!! I have been in my Beazer home in Morgan's Landing in La Porte, TX, since the end of Sept 2019...and my ac is not working due to a bad coil. We have already paid $500 for freon, and now an additional $700 for labor to repair the damaged coil. Air Tran returned my call on May 7 to inform me my warranty was up after 2 years....and wanted me to sign a contract with them to service my ac and I would have to pay labor for any repairs.
We paid over $320,000 for this house and the quality of materials, equipment and workmanship are unacceptable.. If this is how Beazer does business...I will NEVER build or buy another Beazer home again in my life. I will make sure everyone I know, knows the truth about your shady business. We lived in our former home for 16 years and never had these issues... 2 1/2-year-old homes should not be having any issues like this. If you lowball your way to make a buck, then you need to be prepared to fix issues that arise as a result of your poor choices.
The home seems to have been rushed through the building process. So many tiny details missing. No trim in the kitchen, crooked shutters, gap in the front door, bathtub not even finished (5 months after moving in). Everyone was very nice and kind at first and made it sound like they cared and were going to take care of us, but the warranty/customer service is horrible. 5 months in and issues found before closing still not have been fixed. The layout plan of the home is wonderful and may be the only reason worth having a Beazer home. Everything else sucks.
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We closed last year May 2020 in Orlando. and soon after that we notice that the AC wasn’t working properly. We contacted Beazer to let them know about the problem. They send a technician from The service company that installed the unit and he just did a regular cleaning. The problem with the AC continued and the cooling was getting low until it start blowing warm air. I Contacted Beazer warranty people here in Orlando to tell them how I had this problem going on since we closed and the warranty people refuse to listen and refuse to solve the problem under the pretext that we are 5 months past the one year warranty.
I hired a third party company to come check the AC and they found a leak in evaporator coil due to an improper installation of the line system from day one. I have a report from their own HVAC service company that states that the leak is in the coil (which no one touches it except the manufacture). The unit was slowly leaking out freon throughout the year until it was all gone. Beazer warranty denied both documents and refused to do their duty to fix the unit. It’s really frustrating to deal with the warranty people because their main priority isn’t to fix the problem but rather to run away from their responsibility. The warranty people are so disrespectful and unprofessional. Save yourself the headache and don’t buy from them.
BEWARE BUYERS: Beazer exudes poor workmanship and poor customer service. I moved in, in July 2021, promises failed and I have a Laundry list of items that have not been addressed. I am constantly told to "wait until my 1 yr walk through and things will be addressed". ONE YEAR ... I have not been able to enjoy my new home due to the lack of response and ownership on 95% of the repairs.
HVAC seems to be a major complaint with many, comparable to one of my many. After the Master Bedroom "cooked" in the AZ summer, I recently found out that my duct work was kinked in the attic and now have to be inconvenienced of having the ceiling cut out for a day's repair. Question: why was this not caught by the Superintendent or Inspection process? I will be demanding my "laundry list" to be addressed ASAP. I am considering filing a formal complaint.
We built a second home with Beazer in Oceanside CA. They were good with the warranty for the first year, but although we did not use our home much (winters) they refused to reimburse us for over $800 we paid out of pocket to repair a faulty installed AC. The unit was under warranty for 5 years, and less than 3 years of owning the home, they refused to pay for the bad AC. DO NOT BUY A HOME BUILT BY BEAZER. We just built 2 homes and are looking for a third= NONE OF WHICH WERE BUILT BY BEAZER. We are boycotting them. BAD CUSTOMER SERVICE. Their customer advocates only advocate for BEAZER.
I WISH I HAD READ THE REVIEWS. We moved into our new home on July 16, 2021. We were so excited and thought it was going to be a great experience. I was so wrong! There are so many things. The house upon move-in (New Home) was dirty and dusty and full of insects. Our beautiful floors were filthy. Moving forward. Two months later we received our first water bill and it was $578. We don’t have a pool. There was a large leak in the sprinkler system and we did not even know. We have turned in so many warranty claims. Our so-called Beazer rep in the Customer Care department has pretty much abandoned us and has not done anything with our claims. (There are other issues. Too many to write here!) All I can say is if you read this and you are considering Beazer homes, GO TO ANOTHER BUILDER!!!! Amira Community Tomball, TX.
Let me start off with a quick statement. DO NOT and I repeat do not buy from this company. They have an inferior product and a warranty system that is pretty much non existent existent. Our entire neighborhood is having major problems and will be filing a class action lawsuit against this company. I have put in multiple warranty requests and they have either not been completed or they have closed the the case without them even showing up. I have had 2 inspections done on a house before and since I closed. Almost none of them have been addressed. Including a leak in a tub that they haven't fixed in over a year. Do yourself a favor and find a different builder.. This company does not care about you or your warranty problems. They want you to buy and then you will be ignored.
These house are built so fast they fall apart. Settling cracks over an inch in the ceiling. Floors bouncing, all linoleum floors coming loose, electrical wiring g problems, irrigation problems, I dont see how these houses pass inspection....or do they? Horizontal cracks occur when wind blows. Air leaks through windows and wall plugs. Front yard landscaping has washed away. Air conditioning horribly balanced. Bumps under all of carpet....etc..
When purchasing my home, I was limited to what I could, choose, change, when reviewing the plan. When I see employees of Beazer, inside their homes, there are items, appliances, etc., that they have that I was never offered. Beazer is unfair and allows any changes for employees but not for the consumer. Unfair and deceptive.
We moved into our new built home March 2020. Since moving in we have had 2 gas leaks at the stove, 3 roof leaks, wood floor coming up, cabinet doors not working properly, numerous electrical problems and a very severe drainage issue in our rear yard. I would never recommend Beazer, they use non quality material and most of the workers seem like non professional workers who do everything from construction to sweeping the street. Every time I have to call for warranty work or any issue it takes days if not weeks for someone from Beazer to contact me. Their homes look beautiful but soon start falling apart.
Beazer Homes author review by Joseph Truini
George Beazer, the founder of Beazer Homes, began building homes in England during the late-1690s. The company continued to grow over the centuries and in 1986, it moved to the U.S. to begin building custom homes. The company builds in 13 states: Arizona, California, Delaware, Florida, Georgia, Indiana, Maryland, Nevada, North Carolina, South Carolina, Tennessee, Texas and Virginia.
Assist with all stages of the homebuilding process: Beazer helps homebuyers find a suitable building lot and get a mortgage for their custom-built home.
Energy efficiency: Every home Beazer builds meets or exceeds the most current Energy Star requirements. The result: lower energy bills.
12-month limited warranty: Buyers can get additional peace of mind with a 12-month limited warranty that covers some structural repairs after move in.
Communication throughout the building process: Users can visit the construction site at any time and get regular reports about progress on their home.
Lots of options for customization: Consumers can select from hundreds of design options, including types of siding, cabinetry, countertops and flooring. And an in-house design consultant can help buyers choose the right fixtures, finishes and fittings.
Mortgage estimation online: Users can estimate their mortgage on Beazer's website prior to ordering a home so that they can stay within budget.
Beazer Homes Company Information
- Company Name:
- Beazer Homes
- Company Type:
- Ticker Symbol:
- Formerly Named:
- Beazer Homes
- 1000 Abernathy Rd Suite 260
- Postal Code:
- United States
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