Beazer Homes Reviews

If you are considering a Beazer condo, look elsewhere. I strongly recommend you going into the adjoining unit if possible, asking detailed questions about soundproofing between units and, if possible, visiting at different times of day to assess noise levels. This issue was a major downside of my ownership experience.

After years of dealing with these issues, I finally brought in a reputable HVAC technician to assess the situation. I learned that my 2,138 sq ft home was equipped with only a 2.5-ton AC unit, which is inadequate for a house of this size. Ideally, a 3.5-ton unit should have been installed. Additionally, the furnace is undersized, compounding the problem.

After seven years of living in this house, I am faced with the daunting task of replacing the entire HVAC system at a cost of $15,000. It’s clear that Beazer Homes cut corners by installing smaller units intended for homes without lofts, prioritizing cost over quality. If you’re considering purchasing from Beazer, I strongly advise you to scrutinize the SEER ratings and tonnage of the AC units. Make sure they are appropriate for the square footage of the home. My experience has been nothing short of frustrating, and I wouldn’t want anyone else to go through the same ordeal.

My neighbor sold their condo because Beazer refused to do anything to fix their party wall. They are refusing to fix mine. When you pay over half million for 1200 sq feet home and you can’t sleep because of your neighbors…The house is not built to industry standards. My neighbors are not the problem. They should not have to tiptoe through their home because I can hear them. I would not recommend Beazer Homes as a quality builder. If quality is what you are looking for Beazer is not it.

Beyond these major oversights, we've faced erosion issues due to poor grading, a leaking roof, and excessively creaky floors—all within less than two years of living in a "brand new" home. Beazer Homes failed to stick to their timeline, communicate critical lot restrictions, and prevent costly mistakes that homeowners end up paying for. The lack of attention to detail and accountability has made what should have been an exciting homeownership experience incredibly frustrating. Buyers, beware—do your research before trusting Beazer Homes.

That’s how bad my experience with this company was. Would not recommend this Beazer Homes circus to my worst enemy. What you can expect from this company is none of your expectations will be met and they will treat you like a second class citizen when you ask them to correct their mistakes while taking zero ACCOUNTABILITY for their work. This company is an absolute joke. Needs to be a petition to get them shut down. You get better service spending $10 at McDonald’s and I spent $1 mil with Beazer Homes to scale it for you.

One of those sites was Montgomery Ridge. Prior to our visit, my wife contacted the sales offices and made appointments to see houses that were “move in ready” or “something that may be move in ready in December (2024)”. We advised our sales contact, Chrissy, that we were prepared to make a deposit and that we intended to put $100k down.

After our first visit we chose a very nice house, in the price range we could manage, exactly where we wanted to be, and, initially, we could be in the home by the end of November (2024). So, we sat down and signed a contract and deposited $5330.00. The emphasis, at that time, was for us to get the price and interest rate locked in, “for our benefit”, according to Chrissy.

We visited the property a number of times, subsequent to signing the contract, probably every four or five days. Every other visit or so, we made a point of touching base with Chrissy and the Construction Site Manager (when he was available). We were making plans for improvements after our move in, drapes and the like, as would most optimistic home buyers would.

After a couple of visits, Chrissy advised us that closing would be extended a bit, because the electrical infrastructure had to be inspected and approved, before power could be provided. So our hoped for move in went from late November to early December. Two visits later, our move in date moved to mid December. Then a visit later, closing and move in would probably be late December, or early January. The reason for these delays was because of the electrical power issues. During our visit, I believe may have been on December 1, Chrissy advised us that the middle of January was probably the next best opportunity.

When asked by my wife “are you sure?”, Chrissy replied that she couldn’t promise anything, but that was the time schedule she was given. At that time, I told Chrissy I couldn’t afford to spend two to three thousand dollars a month waiting for the house. That was when I informed her that the lender had also given me a revised estimate of money needed for closing. An amount in excess of $2000.00 more than initially estimated. The increase was due to “an increase in funder’s fees,” we were subsequently told.

My position, as I stated to Chrissy, if we don’t get the house in January and you won’t promise a move in date, I could be charged an additional increase in fees every month. I also advised Chrissy that “I don’t have the money to do that, and that it’s best for us to move on”. That was when my wife asked “can we get our deposit back, because we can’t wait.” Chrissy replied “You don’t get that back”. We countered with, it’s Beazer’s failure, not ours. Chrissy further explained that “it doesn’t matter, you’re not getting anything back.”

I advised Chrissy at that time if I lose my money, I will take the hit, but that I would share my experience with anyone and everyone who would listen. Needless to say, the discussion became adversarial. Chrissy did attempt to reconcile by asking “what if Beazer covers your expenses until closing?”. I advised her that we need to get into a home, quickly, and Beazer can’t deliver. Our conversation pretty much ended there. We told her we don’t want to continue and cancel the contract.

Subsequent to our visit with Chrissy, I was was called by Chrissy’s Manager, who feigned interest in the reasons why we were unable to continue, and why, as apparently Chrissy advised her that I was pretty unhappy, and that I was disinterested in a resolution. After revisiting circumstances with the Manager, she claimed to understand my position. She acknowledged that I have a right share my experience with Beazer Homes. She also repeated that the deposit wouldn’t be refunded. I suggested at that time, that Beazer Homes could refund my deposit if they wanted to. I knew that they could and she knows they can. It’s their decision to make.

The following day, Chrissy sent us a document, via email, that ended the sales contract with a request for a refund of the deposit included. We docusigned the email to end the purchase. We have since received a response from Beazer Homes that our request for refund was declined. In retrospect, the Beazer offer to cover our expenses while we waited (as per Chrissy’s proposal) and had we accepted it could have resulted in an expense to Beazer Homes far greater ( probably triple the deposit amount) than simply refunding our deposit. Adding to that, the sharing of our experiences with anyone and everyone who will listen can’t possibly be beneficial.

1. Whatever you do with Beazer, have it documented and copied.

2. DO NOT make a deposit without verifying you have an exit option that includes the return of your deposit.

3. Have an exit option documented should Beazer Homes fail to perform and/or deliver on time. Regardless of the cause. Why; Beazer Homes will base their responses to complaints on issues “beyond their control”. Beazer Homes has been working at building homes and communities since the 1900s. You would think they could plan far enough ahead, given their experience, to prepare for failure and breakdown. Maybe Beazer Homes isn’t as advertised.

4. Find a reputable realtor who will work for YOU.