
Beazer Homes Reviews
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- Frequent construction issues
Beazer Homes Reviews
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- 4,697,285 reviews on ConsumerAffairs are verified.
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Reviewed June 5, 2024
I am the second owner of a Beazer home. Just had a new roof installed and suddenly my AC stopped working. Found that the refrigerant lines were run from 2nd floor AC to outside compressor right along the roof line with no nail guards. So of course a nail hit the line. I could almost understand a lazy installer skipping nail guards, but how could this have passed any site inspection?
Reviewed May 30, 2024
I signed a contract 7/30/23. Promises time December 2023 or January 2024. It's May 29th and I still have no idea of when it will be ready. Since I stated complaining they started cutting corners. My kitchen counter they pieced together two different slabs. Similar home in the section (video) has a single slab. I ask them to fix and they said I have to pay $9500. Since they have to replace it even though they admit it their fault.
Customer service is the worst. It takes months to get a response. Many have walked on them. They are hoping I do the same as the price has increased more than 50k since last year. My wife is pregnant and due next month. They have been stating they will get done before the baby due. But now they can't. They keep blaming the county, however the county pointed out all the failed audit that's causing the delay. In fact they knew that they wouldn't be able to get home done by promised date as they had just failed an audit. Nightmare experience!! Don't know to do. I even complained to the Better Business Bureau!! Don’t buy or believe the sales rep
Reviewed May 28, 2024
If you want a poorly built home, buy a Beazer Home. The contractors they hired are probably the worst/cheapest around. Poorly painted, texture is awful in some areas, roof leaks, window leaks, HVAC issues, door latching issues, poor workmanship around light switches and outlets, squeaking floors, damaged/stained shower tub, the list goes on...

Reviewed March 19, 2024
Beware of Beazer Homes: A Nightmare Experience. I'm Tatiana, and I feel compelled to share my horrific experience with Beazer Homes. Our contract with them began in May 2023, accompanied by a hefty $15,000 down payment. Little did we know, this marked the start of a nightmare. Communication Chaos and Lack of Transparency: Despite our persistent inquiries, Beazer neglected to inform us that construction had already commenced on our home. The revolving door of personnel, including managers and builders, left us clueless about the project's progress.
Financial Mismanagement and Fraud Alert: Their recommended lenders proved equally unreliable, with multiple broker changes and a sudden $5,000 fee increase without explanation. We switched lenders, only to discover unauthorized credit checks and potential fraud using our personal information. Unfulfilled Promises and Blatant Disregard: Beazer repeatedly failed to meet promised deadlines, despite assuring us of a 6 to 8-month completion timeline. They even sent official correspondence guaranteeing a February completion, only to backtrack and admit permit issues delaying the process until April.
Corporate Indifference and Unhelpful Responses: Attempts to seek assistance were met with indifference and excuses. The corporate office and President callously cited contractual obligations to retain our money, despite their gross negligence and failure to fulfill their end of the agreement. Neighborly Affliction and Unyielding Greed: Upon discovering various websites flooded with complaints mirroring our own, it's apparent that Beazer's disregard for customer satisfaction is widespread. Even neighbors who opted for quick move-in options find themselves in the same predicament, with Beazer unwilling to budge or compromise.
Conclusion: Considering the overwhelming evidence of systemic mismanagement, deceit, and greed exhibited by Beazer Homes, I urge all prospective homebuyers to steer clear. Our harrowing ordeal serves as a cautionary tale, underscoring the company's utter lack of integrity and commitment to customer welfare.
Reviewed Oct. 26, 2023
The majority of our yard is on the side of the house and the builders cut off the yard in the back with woods and a water runoff. There is also a retainer wall. The noise from the street is so loud as the primary bedroom windows face the street. It also poses as a safety risk for our pets and children for anyone walking down the main road sidewalks to walk into our yard or break into our home. No other home has this issue. The site map is not reflective of the true allotment of the yard- AND they are refusing to let us put up a fence. At this point we regret even purchasing this home and if the interest rates weren't through the roof we would just sell it and be done. WE were lied to for profit. We have been trying to get this resolved now for months.
Reviewed Oct. 25, 2023
We built our home in 2017 and have had tons of problems. AC has gone out every summer, wiring for recess lighting flickers on and off, floor tile cracks, and dry wall nails are everywhere. The paint they use is builder's paint, and if you breathe on it, it stains. The dry wall crumbles off any corners in the house. The windows were different sizes, so the same size blinds couldn't fit windows next to each other in the living room. When they sent someone, they told us it would be better for us to cut our blinds to make them fit the smaller window!
For a long time I thought a square area on the ceiling was a shadow cast from the window until I finally realized it was a spot they had patched, and the white is a different color than the rest of the ceiling. The latest issue is a pipe leak. Yesterday, water was flowing down the kitchen pendent light that is right under the upstairs bath. The light attaches with a round part that's about 1" deep and houses the wiring. I took the light down, and the part attached to the ceiling was full of water, and the dry wall was wet and soft. I called Beazer Warranty, who sent someone out. He was told to "recreate" the leak because some people have lied. By lied, he means the kids overflow the tub and it leaks, and blame the piping.
My 24-year-old uses that bathroom and doesn't take bubble baths with toys, so no flooding! Geez. The technician turned on the tub/shower above the kitchen and let it run. Water did not pour out the open electrical hole where the pendant had been hanging, and since he couldn't recreate it, the boss said they couldn't cover it. What?! If it's a slow leak that finally fills up the pendant light until it flows over and runs down it, you're not going to recreate it by running water for 10 minutes. They want me to let them know when I can recreate it! So they want me to let the slow leak fill up the pendent light that houses wires until it overflows again, or it falls from rotted drywall, or burns down the house? Probably want to wait me out until warranty expires!
I forgot to mention they messed up the grading between our house. They didn't realize our yard was as wide as it was so the grading slope goes through part of our backyard not between our house and the neighbors. *As for the cracked tile the warranty guy at that time was awesome and he did send someone out to fix the tiles even though of course it was out of warranty... Problem is one year later the crack came back in the exact same spot. These homes are thrown up quick and cheap!
Reviewed Aug. 29, 2023
I am filing a complaint because the builder didn't uphold their end of the deal. They made many empty promises and failed to lock me in at a lower rate of 5.99%, and then they expected me to come up an extra %4,000 for closing and my payment rose up over $400. I excused my contingency clause to withdrawal but now they are stating I'm not eligible for a refund of my earnest money. They've also pushed back my closing date several times and there were serious issues with the yard, very little sod and water would pool in certain areas.
Reviewed June 1, 2023
Year ago we purchased a home in Texas. We thought buying new would be a great experience as we wouldn't have to worry about anything breaking or needing to fix anything. Boy were we wrong. Let me preface this by saying this is not just my experience, but my neighbors who also have Beazer homes have had serious issues with their homes as well.
In my home alone we have had our kitchen cabinets replaced twice and are on a third time due to improper plumbing. Last week they were supposed to come out. So I waited at home Monday And Tuesday. Monday the granite people came out to take off the counters, the plumber (Cathedral Plumbing) never showed so the granite people just took the counter off and put it in the garage. I waited all day Monday for the plumbers, Tuesday the cabinet people came out and began asking about the plumbing. Hello I am not a plumber. I know nothing, hence I bought a new home. Needless to say after many phone calls the plumbers never showed Tuesday so the cabinet people couldn't take the cabinet out and replace it. By Friday we still had no plumber, no new cabinet or counter top so I asked to have everything put back together which again was a nightmare. Another day I had to stay home and wait for people to come to my house. So now my kitchen is a mess.
In the meantime they didn't slope our master bathroom shower correctly so they had to pull out the shower floor out (they did this twice because they didn't do it right the first time around). During this they broke some tile. After looking everywhere we were told there was no more tile like we have so they would need to replace our flooring. Mind you they had to take our shower doors off so we've been without a working master shower for months now. They are supposed to be out today. Note another day off and it will take 3 days to complete.
Next week supposedly the kitchen will be fixed. Another 3 days I have to take off work to hopefully be done with that. Then they will need to come and paint because of the damage that happened, so another day off. We still have issues with our yard, so we're fighting with them on French drains, which they put in by our neighbors already because of their yard flooding. We had sprinkler issues, electrical issues, problems with the whirlpool appliances (that's a whole different nightmare). Door handles falling off, doors not put on properly, engineers come check stability, painters, plumbers, contractors, rocks on the back wall falling off, our floors are completely uneven but fall into the reasonable flaw agreement and there's so much more. There have been many days were no one showed. All in all in one year I am going on having to take off over 50 days to be at home.
Overall the quality of Beazer is a one, only because my house is still standing. This was not a cheap home by any means and the amount of days off, headaches and tears cried because of this has been endless. What should have been a joyous occasion has been one headache after another. I would never buy a Beazer home, I would never recommend a Beazer home.

Reviewed May 16, 2023
WARNING: If you are considering a Beazer home, investigate the HVAC enclosures for the home, and talk to the neighbors. I bought a Beazer home 8 years ago, it was 10yrs old at the time so the homeowner warranty has done. The HVAC was dying when I bought it. Replaced it with a robust unit. Per multiple subject matter experts who evaluated my situation, the new replacement unit died 7.5 years later due to faulty design and duct work by Beazer. I will NEVER buy another Beazer home. Beazer declined to provide any assistance given the warranty expiration. Not their problem is what I was told.
Reviewed April 21, 2023
We haven't even moved into our home yet and have had a horrible experience with deceit upon deceit. Call us the lucky ones (not) in that our house is being completed a full 4 months ahead of schedule! Despite my attempts to get Beazer to nail down a timeline, they have strung us along only to drop the bomb that the house will be ready on May 27th instead of the Oct-Dec deadline they were originally telling us.
To add insult to injury, VP of Sales, Janise Turner, told me the closing would be near the end of June. I asked her to work with us and requested a closing date of the second week of July. So not only did we not get a direct response, we received a letter today telling us the closing is scheduled for May 31st! What the hell happened to the end of June? I'm so disgusted.
Our liaison, Cary **, has also been deceitful from the get-go, dodging my questions about when the house will be ready, stringing us along as if we were still looking at the Oct. deadline. What the hell good are weekly updates when you're completely blindsided that your house is ready 4 months ahead of schedule?? No problem for them - just pay 2 mortgages. Meanwhile, I have 1 kid in college and another one starting this year. Screws up all of our plans and sours what was supposed to be a really joyful event in our lives. We can't just disrupt our lives, sell our house, and move 4 months sooner. May karma get all those working for Beazer who perpetuate lies and deception.
Reviewed April 5, 2023
We build a new house 6 months ago and we paid more than 900K for the house itself and upgrades. We are really disappointed. Their quality of control is the worse. Since the beginning everything was poorly managed from the builder. Their contractors are not really good and professional. We have crooked walls everywhere in the house. Our expensive “Calacata Gold” in the kitchen was damaged during the process when they try to fix something else. We still have a big list of a lot items to be fix and to be done, but we only have a messages from the builder promising things since last September/22. We have a corporate visits in our house more than twice, but it's all **.
We upgraded our garage door and paid for it and of course and we still don’t have it. We also upgrade our master bedroom door and we still don’t have it. We upgrade our living room doing 1 more cabinet and paid a lot money for that and buy the end we have a crooked door with bad shape when you see the cabinets. My cabinets was replaced 3 times. It's like a joke, but it's true and they still did not finish it. The last week before our closing our wood floor was damaged because they did not use the protection to prevent it. We did regular visits to follow up and I have a lot pictures of it and what I understand It was poorly managed and of course their contractors was the worse, so that way, they did more money with less costs and less quality. I will NEVER recommend this builder.
Reviewed March 20, 2023
Over all sales force only seems to care until you give them the deposit check. (10 percent of purchase price). After that point, no is their default answer. You quickly discover that project superintendent does not check work performed by subcontractors. Simple things which could be easily accommodated are dismissed with a standard corporate reply. Quality is seriously lacking in many of the areas that you would expect to find in a property at this price point. You find them cutting corners at almost every turn. It seems that their approach is to rush it to closing and then toss it to the warranty department. If you're looking for a typical cookie-cutter community, there are many other options available at a far better price. If you take about 2/3 of what they say as accurate, you'll be about on target.
Reviewed March 3, 2023
Research home builders before buying a home! I assumed the name Beazer meant good, we were wrong. We have had numerous warranty claims since living in this brand new home for only two months. Ac and heating issues in which the plumbing was not set up right. Our home could have had a serious leak had the heating unit not shut off. Whoever installed the drain did not do it properly.
We have had major cracks in the homes interior and exterior. Cracks between two walls, cracks from windows to ceiling and a very large crack across the living room ceiling. On the exterior cracks in the brick on both sides of the house. One side of the house the cracks run almost the whole length of the house. Put a warranty claim in December and still waiting resolution. No feedback given to me after inquiring on the engineering report. I wish I had read these reviews before. Buyer beware!!!
Reviewed Aug. 16, 2022
Thank God we pulled our contract with Beazer 2 weeks before closing in The Highlands of Porter, Texas. During the building process, I saw numerous flaws in the product and craftsmanship. Where is the quality control? The area doesn’t have that many homes under construction or completion. The building manager has plenty of time to make sure there is quality work being done…but NO! We were basically told that this is what you get at the $400k price range. Are you kidding me. We had put down $4k in earnest money and of course forfeited that because our explanation didn’t warrant a refund. Again, are you kidding me? Do yourself a favor and think twice about buying from Beazer…or at least hire a home inspector to save yourself future agony.
Reviewed Aug. 1, 2022
Beware of buying a property here!!!! First and foremost I'd like to state that the sales team here is actually really friendly and professional. But at the end of the day Beazer corporate is responsible for this review. When you hire an HOA company with 1 star across the board you get what you pay for!! We have homeless encampments/ drug activity outside our home. The HOA NEVER answers the phone and does not honor the amenities we were promised. The pool trash cans haven't been emptied in 3 months, The electronic fobs do not work passed 6pm even now. They keep telling us they do.
The jacuzzi is lukewarm or even just cool at best (and the HOA refuses to heat it up stating liability concerns). Keep in mind the jacuzzi is supposedly set at 100 degrees and we've had several 112 degree days and it still is lukewarm. Residents here are demanding at least 103-104 degrees so we can actually enjoy the hot tub. (I own a pool in separate location and a hot tub this size will NOT be affected on hot days.) I have been patient for months and have asked Beazer to contact HOA and nothing has happened. The HOA blames Beazer and Beazer blames the HOA. Terra West manages the HOA and they literally will not answer or call you back. I own a property here so selling units is in my best interest to maintain property values. But at the end of the day all of the residents here are fed up!!! And I speak for dozens of unhappy homeowners!!!
Reviewed July 27, 2022
I IMPLORE you to do your research and NOT use this builder. I stupidly chose to build in Prairie Ridge Texas and to start, There are plenty of them in Texas and I would HIGHLY suggest you pick ANY on them over Beazer. There were too many issues to put in this box but basically the delays... And they will LIE about them and say its happening to other builders but yet I saw other builders, Like MI homes build homes AFTER mine started and finish MONTHS BEFORE mine! Lies! You will get excuse after excuse. It NEVER ends. They put the sod in OVER trash OVER bottles of beer and soda left on the ground. Couldn't even pick it up! What grass will grow on THAT???
Holes in the walls, they actually had the wall in the Garage BOWED out. Yes in a curve and finished it, painted it and put the trim on! Like WHO does that?!? Now we have the warranty issues from the HORRIBLE workmanship. Peeling drywall in the master bath, scratches all over the cabinets. And you get the SAME excuses from the warranty department. "oh have pity on us were doing the best we can all the builders have issues". It NEVER ends and for what we paid for these homes? Utterly disrespectful there are just too many issues to name here so feel free to reach out to me directly for more! I have every picture, every email, every text of excuses from this builder. I HIGHLY implore you to either buy an existing home, or go with MI homes or Bloomfield. Trust me. I watched this whole horrible process and watched every building in my neighborhood and surrounding neighborhoods. You do NOT want to go with Beazer. You will be sorry.
Reviewed June 24, 2022
If you're given ONLY 2 options to build your dream house, One is to hire Beazer to build it, the other is to build it yourself, build the house YOURSELF! So many corners cut, faulty workmanship, and a lack of conscience to correct the blatant errors made when they shabbily built my house.
Reviewed May 16, 2022
I am FURIOUS!!!! I have been in my Beazer home in Morgan's Landing in La Porte, TX, since the end of Sept 2019...and my ac is not working due to a bad coil. We have already paid $500 for freon, and now an additional $700 for labor to repair the damaged coil. Air Tran returned my call on May 7 to inform me my warranty was up after 2 years....and wanted me to sign a contract with them to service my ac and I would have to pay labor for any repairs.
We paid over $320,000 for this house and the quality of materials, equipment and workmanship are unacceptable.. If this is how Beazer does business...I will NEVER build or buy another Beazer home again in my life. I will make sure everyone I know, knows the truth about your shady business. We lived in our former home for 16 years and never had these issues... 2 1/2-year-old homes should not be having any issues like this. If you lowball your way to make a buck, then you need to be prepared to fix issues that arise as a result of your poor choices.
Reviewed Feb. 18, 2022
The home seems to have been rushed through the building process. So many tiny details missing. No trim in the kitchen, crooked shutters, gap in the front door, bathtub not even finished (5 months after moving in). Everyone was very nice and kind at first and made it sound like they cared and were going to take care of us, but the warranty/customer service is horrible. 5 months in and issues found before closing still not have been fixed. The layout plan of the home is wonderful and may be the only reason worth having a Beazer home. Everything else sucks.
Reviewed Nov. 4, 2021
We closed last year May 2020 in Orlando. and soon after that we notice that the AC wasn’t working properly. We contacted Beazer to let them know about the problem. They send a technician from The service company that installed the unit and he just did a regular cleaning. The problem with the AC continued and the cooling was getting low until it start blowing warm air. I Contacted Beazer warranty people here in Orlando to tell them how I had this problem going on since we closed and the warranty people refuse to listen and refuse to solve the problem under the pretext that we are 5 months past the one year warranty.
I hired a third party company to come check the AC and they found a leak in evaporator coil due to an improper installation of the line system from day one. I have a report from their own HVAC service company that states that the leak is in the coil (which no one touches it except the manufacture). The unit was slowly leaking out freon throughout the year until it was all gone. Beazer warranty denied both documents and refused to do their duty to fix the unit. It’s really frustrating to deal with the warranty people because their main priority isn’t to fix the problem but rather to run away from their responsibility. The warranty people are so disrespectful and unprofessional. Save yourself the headache and don’t buy from them.
Reviewed Oct. 20, 2021
BEWARE BUYERS: Beazer exudes poor workmanship and poor customer service. I moved in, in July 2021, promises failed and I have a Laundry list of items that have not been addressed. I am constantly told to "wait until my 1 yr walk through and things will be addressed". ONE YEAR ... I have not been able to enjoy my new home due to the lack of response and ownership on 95% of the repairs.
HVAC seems to be a major complaint with many, comparable to one of my many. After the Master Bedroom "cooked" in the AZ summer, I recently found out that my duct work was kinked in the attic and now have to be inconvenienced of having the ceiling cut out for a day's repair. Question: why was this not caught by the Superintendent or Inspection process? I will be demanding my "laundry list" to be addressed ASAP. I am considering filing a formal complaint.

Reviewed Sept. 23, 2021
We built a second home with Beazer in Oceanside CA. They were good with the warranty for the first year, but although we did not use our home much (winters) they refused to reimburse us for over $800 we paid out of pocket to repair a faulty installed AC. The unit was under warranty for 5 years, and less than 3 years of owning the home, they refused to pay for the bad AC. DO NOT BUY A HOME BUILT BY BEAZER. We just built 2 homes and are looking for a third= NONE OF WHICH WERE BUILT BY BEAZER. We are boycotting them. BAD CUSTOMER SERVICE. Their customer advocates only advocate for BEAZER.
Reviewed Sept. 22, 2021
I WISH I HAD READ THE REVIEWS. We moved into our new home on July 16, 2021. We were so excited and thought it was going to be a great experience. I was so wrong! There are so many things. The house upon move-in (New Home) was dirty and dusty and full of insects. Our beautiful floors were filthy. Moving forward. Two months later we received our first water bill and it was $578. We don’t have a pool. There was a large leak in the sprinkler system and we did not even know. We have turned in so many warranty claims. Our so-called Beazer rep in the Customer Care department has pretty much abandoned us and has not done anything with our claims. (There are other issues. Too many to write here!) All I can say is if you read this and you are considering Beazer homes, GO TO ANOTHER BUILDER!!!! Amira Community Tomball, TX.
Reviewed Sept. 15, 2021
Let me start off with a quick statement. DO NOT and I repeat do not buy from this company. They have an inferior product and a warranty system that is pretty much non existent existent. Our entire neighborhood is having major problems and will be filing a class action lawsuit against this company. I have put in multiple warranty requests and they have either not been completed or they have closed the the case without them even showing up. I have had 2 inspections done on a house before and since I closed. Almost none of them have been addressed. Including a leak in a tub that they haven't fixed in over a year. Do yourself a favor and find a different builder.. This company does not care about you or your warranty problems. They want you to buy and then you will be ignored.
Reviewed Aug. 2, 2021
These house are built so fast they fall apart. Settling cracks over an inch in the ceiling. Floors bouncing, all linoleum floors coming loose, electrical wiring g problems, irrigation problems, I dont see how these houses pass inspection....or do they? Horizontal cracks occur when wind blows. Air leaks through windows and wall plugs. Front yard landscaping has washed away. Air conditioning horribly balanced. Bumps under all of carpet....etc..
Reviewed July 29, 2021
When purchasing my home, I was limited to what I could, choose, change, when reviewing the plan. When I see employees of Beazer, inside their homes, there are items, appliances, etc., that they have that I was never offered. Beazer is unfair and allows any changes for employees but not for the consumer. Unfair and deceptive.
Reviewed July 2, 2021
We moved into our new built home March 2020. Since moving in we have had 2 gas leaks at the stove, 3 roof leaks, wood floor coming up, cabinet doors not working properly, numerous electrical problems and a very severe drainage issue in our rear yard. I would never recommend Beazer, they use non quality material and most of the workers seem like non professional workers who do everything from construction to sweeping the street. Every time I have to call for warranty work or any issue it takes days if not weeks for someone from Beazer to contact me. Their homes look beautiful but soon start falling apart.
Reviewed June 14, 2021
This builder used the worst quality AC: year 1 no heat in winter and one key part was missing. Year 2 and 3 no cool in summer. The AC broke down and lasted over 85F for 2 weeks. The whole family suffered a lot. Two kids under 2 got Prickly heat, my wife and I got heatstroke! The warranty covers only 2 years and I have to spend about $1,000 to repair the AC by myself. This was awful experiences just because this builder used the worst quality AC, and never installed correctly!!!
Reviewed June 12, 2021
I bought the townhouse a couple of years ago (Brand New) and started noticing a lot of damages since they used the cheapest material available in the market. The roof shingles started flying around and there is a water leakage all over which is really upsetting. Their workers forcibly requested us to write the good reviews for them at the time of move in and promised to fix the damages like cracks and stuff and when I approached them they simply denied and ignored my calls. I wouldn’t recommend it to even my enemies. STAY AWAY FROM THIS BUILDER!!
Reviewed May 25, 2021
Beazer Homes doesn’t even deserve 1 star. One week before closing May 2021 the walkthrough was a disaster. As soon as I pulled in the driveway I noticed a dent in the garage door and the rest of the house went downhill from there. The workmanship was the worst ever and when I asked why this walkthrough was so bad their response was “mistakes happen”. It was more than mistakes. It was poor sloppy work throughout the entire house. The upgraded kitchen cabinets were all crooked and not seemed tight enough. They looked like they came from a seconds store.
he windows creaked and groaned and were hard to open and close and some I couldn’t even get locked. The upstairs bathroom floor felt like I was walking uphill as I went in and when I put a level on it it was so uneven the level itself actually rocked back and forth. The shelving unit in the linen closet was installed so crooked the towels would have rolled off. Every door had dings and dents and the walls were also dinged and just painted over. I could go on forever but lucky me I got my deposit back because I threw such a fit. They told me to stop taking pictures of all the damages and walked me out. So glad I am not moving to a Beazer Home in Millville, DE.
Beazer Homes Company Information
- Company Name:
- Beazer Homes
- Company Type:
- Public
- Ticker Symbol:
- BZH
- Formerly Named:
- Beazer Homes
- Address:
- 1000 Abernathy Rd Suite 260
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30328
- Country:
- United States
- Website:
- www.beazer.com
