Beazer Homes Reviews

I hired a third party company to come check the AC and they found a leak in evaporator coil due to an improper installation of the line system from day one. I have a report from their own HVAC service company that states that the leak is in the coil (which no one touches it except the manufacture). The unit was slowly leaking out freon throughout the year until it was all gone. Beazer warranty denied both documents and refused to do their duty to fix the unit. It’s really frustrating to deal with the warranty people because their main priority isn’t to fix the problem but rather to run away from their responsibility. The warranty people are so disrespectful and unprofessional. Save yourself the headache and don’t buy from them.

HVAC seems to be a major complaint with many, comparable to one of my many. After the Master Bedroom "cooked" in the AZ summer, I recently found out that my duct work was kinked in the attic and now have to be inconvenienced of having the ceiling cut out for a day's repair. Question: why was this not caught by the Superintendent or Inspection process? I will be demanding my "laundry list" to be addressed ASAP. I am considering filing a formal complaint.

he windows creaked and groaned and were hard to open and close and some I couldn’t even get locked. The upstairs bathroom floor felt like I was walking uphill as I went in and when I put a level on it it was so uneven the level itself actually rocked back and forth. The shelving unit in the linen closet was installed so crooked the towels would have rolled off. Every door had dings and dents and the walls were also dinged and just painted over. I could go on forever but lucky me I got my deposit back because I threw such a fit. They told me to stop taking pictures of all the damages and walked me out. So glad I am not moving to a Beazer Home in Millville, DE.

Next issue are the appliances ($199 is the cost for some of them) after we looked them at Lowe's, and Home depot via the model number by Whirlpool. The microwave kept breaking. Got one warranty repair after which Whirlpool refused to fix it. So we threw it out and got a Samsung. Next issue the Whirlpool dishwasher works when it wants. (Gave up) fighting with Whirlpool. Waiting to replace it. We even asked Beazer to remove the appliance's so we can put in our own. Beazer stated they can remove them but we are not reducing the price anymore. When you're using $199 appliance's save everyone the trouble and install nothing.

Another issue starts with Goodman HVAC which is known to have issues. The AC company even stated Beazer just gets a bulk of these and does not test them after installing minus making sure they blow cold air or heat. Ours died. Took 8 weeks to get the warranty part and $800 dollars to get it fixed. (Seems) even if you build the house one cannot select another brand of HVAC. Master Bedroom faucets and showers head become all loose - no matter how many times you fixed it. Another replacement item coming. Master Bedroom does not have proper insulation for winter the room is always cold (Knowing Beazer they are too cheap to spray foam). Master Bedroom toilet is missing an air vent to heat it during winter (Another cost cut by Beazer). Family room does not have enough lighting. Serious Beazer you couldn't install more lighting in the ceiling with the fan.

Beazer was nice to run Ethernet cabling as to a Spec home but another cost cut was leaving it in the attic rather than bringing the cables down to the office or another room where one could easily install the router and switch. The kicker they did not put the Ethernet plugs on the other end. Just left the cables cut. Another (cost cut by Beazer). Media room is not properly designed to install a projector so only a larger TV will fit. What is the point Beazer of stating the house has media room if you do not design properly in the right way.

If you're buying your first house and it's not your last house then Beazer is good for starter house but if this is your last house that you plan to retire in. Then stay way from them. This is a starter house for us, and are not retiring in this one. But the cost cutting by Beazer is beyond words, and short cuts used to build it is shocking.

This was all pointed out to the contractor Garrett at the moment; and he told us it would all get fixed prior to closing... Now on our final walk through one day before closing; none of the above items were fixed; he then promised us that once we closed it would then get fixed with 3 days. He gave us his word.... It's been weeks and it still hasn't been fixed. On the day of closing then they were cutting a hole in the newly built home to install the microwave outlet...

Upon moving in; the garage reset button started to trip causing the outlets to stop working; when I called the contractor Garrett he gave countless excuses prolonging it to take 2 weeks to get fixed... Garage concrete has a crack all the way across. Garrett says it's normal and refuses to fix it... Outlet were not sealed properly and we were told that it's how it needs to be...Grass was not planted properly. It started dying with 2 weeks...backgates were built too small that a lawn mower is not able to get through it...the contractor Garrett came out, measured it; admitted that it was too small but REFUSED TO FIX IT... Instead he chose be rude; and disrespectful to my wife and I...

The main problem is that the contractor was NEVER on sight to overlook the job being done....Upon living in the house for 1 months and a few days none of that has been fixed... Garrett had told us if we give him a positive review for even the things he did a horrible job on then he would get all the things fixed...and to this day it still hasn't been fixed... Stay away from Beazer Home...especially if it's being built And supervised by Garrett...save your money & time...chose another company... I would like to be contacted by someone in Beazer corporate... I can be reached at **.

The director of sales guy Edward also sent an email stating that he knew our situation and still refuses to give us our monies. Heartless people. We even found another job but it was temp job and they laid husband off as well because of the pandemic. These people don't care that we are out of a home, and job, and then they make matters worse by not giving us money back that obviously we could really use in our situation.??? I hope everyone refuses to buy ** until they give us our monies back. It's not right! Shame on beazer homes for how they treat veterans and families at a time like this!!

They try to blame you for their mediocrity and make you claim a warranty for something they are responsible, their representatives are lack of customer service quality, they treat customers so bad and attacking their honesty and try to get you confused at all, I advise people to avoid Beazer Homes if you want to have a good a beautiful experience purchasing a home. Terrible quality and poor finishing on their homes, customer service can’t not even call service, is a customer treating service. Please don’t purchase with Beazer Homes, the market is full of good and honest builders that offers great houses and great customer service, I regret for the rest of my life to use Beazer for my house, terrible and worse experience ever.

A year and a half later, we find ourselves living in a subdivision threatened by a 100 year flood risk and the possible added expense of of rising yearly flood insurance premiums and lowered property values. The addendum was placed on page 48-49 of the 495 page contract. When someone is required to read and process that much information at one time, I believe it's pretty easy to overlook that sort of information. I think it was Beazer's intention for potential buyers to overlook this and other negatives about this subdivision.

The addendum didn't even state the changes to the FEMA map were definite but a possibility. Further adding injury to insult. Now we are stuck with a home that we may never be able to sell because of the inherent loss of value of being located in a located in and near an Special Flood Hazard Area. So the moral of the story is, if the price of the home seems to good to be true and you see red flags when reading through a Purchase Agreement and the home is being sold by Beazer, save yourself alot of future grief, anguish and loss of money and go buy a home from another home builder.

In order to comply with zoning there has to be a certain number of parking spaces overall. So, the buildings first built have the most parking spaces and the remaining set of 3 buildings got the remainder. Absolutely every day all of the parking spaces are taken. Guests, family, and friends don't have any space... These residents are parking on the sidewalks, on the sides of the lot. Due to the failure of beazer to implement sufficient parking spaces; this is a major war zone! At every community meeting; the parking problem is the most debated and heated topic. The first buildings have the extra, plenty of parking spaces needed for the last 3 buildings. If we knew of the parking ahead of time; we would not buy here. Further, we saw the master building layout that beazer is not honoring with the promised shopping center.

The Beazer mortgage broker was awful to deal with. Fortunately, I had a wonderful real estate agent who didn't let Beazer bully me in that department since it was all new to me. The HVAC installer didn't use any PVC cement on the 90 degree elbow where the air conditioner condensation pipe drains out of the house. Over time, the joint became loose and all the condensation began draining inside one of my bedroom walls. I didn't realize it until I moved a piece of furniture and found a huge area of fuzzy mold on the wall. I had to strip the whole wall open and found black mold everywhere. The gas was never turned on, and unfortunately was not caught by the independent inspector I hired. I have gas heat, so it got pretty cold in the house before I could get this fixed.

The flashing around the fireplace was done incorrectly and leaked for years. I didn't know it until I opened up the wall to install a Murphy bookcase and found water stains and corrosion all over. Oh, and I found a hoodie laying right on top of the back of the fireplace behind the drywall, covering the holes next to a sign that says "do not cover these holes, fire hazard." I thank God that my house did not burn down as I have had dozens of fires in that fireplace before I found that sweatshirt!

My driveway cracked significantly, most likely from settling resulting from improper packing of the fill dirt that was brought in. I could literally go on and on, there are so many details missed...holes that were drilled in the wrong places that were sloppily filled (that I missed at the final walk through), stains in the carpet from a worker spilling a can of soda on it, cracks in the concrete subfloor (and I live in a heavy subterranean termite area), poor paint jobs, and on and on. It's pretty shocking, really. I've become very good at doing repairs myself as this buying experience has led me to trust no one and knowing I will do a better job than someone who doesn't give a **, like Beazer.

Also, make sure you ask which fireplace you’re going to to get before you spend $2,800 on the stacked stone. They might install a ventless fireplace which allows all of the heat to escape and go straight up the wall and burn out your tv. Because it’s stacked stone, they don’t install a mantle like they do on other fireplace surroundings without stacked stone. The model unit shows a vented fireplace that allows the heat to be vented outside the house to prevent these issues and we were unaware that they offered anything different than shown in the model. God forbid you have to deal with the warranty department because they take zero ownership. I will never buy a beazer home again.

WARNING go somewhere else with your money. Beazer is not the company for you especially if something goes wrong in your life and you asked for your deposit back. When I signed the contract I told the agent I did not have my glasses. I’m 65. He said, "Oh it’s nothing, the only way you wouldn’t get your your money back is financially." Well it was financially because the loan never did come to fruition so we never closed. Oh don’t worry I’m going to expound on the loan company too. Beazer does not give a damn about you especially if you are not the elite people that they want in their homes.

Cynthia

Now, just 24 hours ago, during a heavy rainfall, our smoke detectors were activated, and upon checking the house, I discovered water pouring out of one of my smoke detectors. We contacted Beazer, and as usual they did not want to help, and we were told they were not going to send out a roofing company to inspect and repair the problem. I just want to say that if I could give Beazer a zero star rating I would, and I cannot believe they are still in business.

Originally they tell you that you can make design choices and back out anytime and get your money back. Well they just tell you that to cheat you out of 1k. They tend to buy large amounts of land instead of little by little so they are taking a big risk which is why they cheat you out your money and tell you anything to get you to sign. Me and my wife were very excited about the home. I wish I came to this site first. Seeing so many people get cheated means the company is no good! That's why they can afford to take risk is because they take your money, tell you that you can get it back with no issues, then say "oh well you cancelled it so you can't get your money back." Don't believe their lies! Although the Ryan Homes don't look as good that are right next door, they have a better experience. Buy from the other builders in the area. Same amenities in parkside.

I am trying to get out of the contract and get my earnest money refunded but they are only willing to entertain this if I sign a document that simply states "Buyer's Remorse" as the reason and then there is still no guarantee my $5,500 will be refunded. The sales VP will not return phone calls or emails from my realtor and their sales person who never even stepped outside the model home to show us the development is flat out being dishonest. I honestly can't believe that they can get away with false advertising on so many real-estate platforms when they well know that the home being advertised is not what you can actually buy and this is not at all disclosed upfront.

Now...onto the AC issue. We replaced the 2 AC units (2015/16) we found out that both outside units shared one drain/pipe. Each unit should have separate drains. Another corner cut by Beazer to save money. Some electrical issues...we smelled something burning or smoldering but couldn't find the source for quite some time. When we finally discovered the problem it was a faulty wired electrical outlet. The electrician had much to say about that. When we had to update the master bath due to a leak from a cracked shower pan, the bathroom had to be totally gutted -- tub and shower. The contractor informed up that instead of placing the 2x4's a standard width apart, Beazer decided to place them a further width apart to save on 2x4's.

And now we have a roof issue on a 16 year old roof. What a surprise. We had a house inspector examine the condition of the roof and we were again informed of more short cuts by Beazer. I guess a roof has 4 steps to it....plywood, tar paper, tar or similar adhesive, then the shingles. Well Beazer omitted the 3rd step and placed the shingles directly on the tar paper. The shingles come up rather easily due to that. So to sum up a Beazer home....Don't buy one. They are one of the worst Builders out there!!!! Don't throw your money away on Beazer. I do not recommend that anyone should consider buying a Beazer Home.

After speaking with my general sales manager about my concerns, I was told "if they want it bad enough, they'll pay for it". I was removed from the Howard County community of High Ridge Meadows in which I was selling and placed in a close-out community in another county alongside a sales rep who had long running established leads. I am in pursuit to get justice for the Indian community as it is very relevant to my culture and heritage. I will not turn a blind eye to this unfair practice. At one point, Beazer's attorney, Joe **, reached out to me indicating that Allan understood my concerns after a visit to the Maryland Division and offered to come to an understanding of sorts to put this behind us.

An understanding was not reached which is what brings me to the reason for this message. I am scheduled to speak with the Howard County Civil Rights Commission this week. I will be signing an affidavit clarifying what I witnessed along with the names of buyers that this practice has directly effected along with the names of many individuals who work within the new home and real estate industry. It seems this is an "unspoken" practice.

Unfortunately Beazer Homes chose to turn a blind eye to the reality of what they were doing. I am told they now apply premiums on the majority of their home sites in all of their communities regardless of orientation so that it can appear "fair and reasonable" or better to cover their tracks. Had they taken any accountability for everything that I witnessed, experienced and suffered through, I would have closed the chapter on this with no investigation pursuit. But it appears that there will be a domino effect once the investigation begins.

Would anyone like to throw a dart at a finish date? That seems like all we get. #realityhomes #dreamhomemistakes #lanecounty #oregon #shadybuilders #momlife #realityhomesinc #beware #finishthishouse #builtonyourland #customhomes

I've had customer service changed I believe three or four times in similar manner, which would start the entire process all over again, leaving us with enormous amount of stress and significant time wasted, not to mention the PTO's we've had to take (about 2 weeks). FYI I have all texts, calls and e-mail records that amount to about 1000 communications.

The house was full of defects. 25 holes drilled in the walls above the cabinets, they put a piece of mortar in the 3/4 inch pipe in the slab. It took the plumbers two times and 10 holes in the wall to find the mortar and the piece of tape. We had low cold water flow. The tub made a cracking noise, Beazer had the handyman company put expanding foam sealant under the tub. They did it wrong so when they removed the tub it took much longer, the tub had to be cut out and they damaged the door.

Baseboards had to be replaced, the sliding glass door had wind leaks because they did not put the strip in place. The semi frameless shower the one glass panel was warped so the opening by the door was too wide and it leaked there. The floor was level so it leaked there. The door was at an angle so the tile people had to pitch the floor and replace tile. It took them over two months to do this after they took it apart. For two months I had the glass form the shower in the master bedroom. The glass panel they installed the one was cracked and the other scratched. Tempered glass does not crack.

The drywall was absolutely horrible. They put a damaged piece of drywall on the back porch ceiling and then put a bunch of plaster that sagged and cracked. There is gray and tan paint all over the soffits, the window frames, the window screens. The toilet seats came unlocked, had them replaced twice. The garage entry door and the main entry door were keyed differently so the key went in two different ways. Beazer said nothing could be done, ABS doors said it was a 2 minute job. They tightened the handle on the door so tight it cracked the door.

I asked the builder how much it would cost him to build our Redwood house, he said $99,000. Beazer charged me $404,190 so they made at least $200K on the deal. You would think they would have quality work, no. I had to pester them the whole time to get them to do anything. At the end the coordinator was very helpful and got things done. The warranty reps were totally worthless. I contacted Ryan the manager, I threatened to write a review and he sent me this email: "I apologize for the lack of communication on Beazer’s part and my part. The rep is checking with Advantage Glass, NWP and JB Hunt and will have answers for you shortly. There’s no excuse on the lack of communication from the vendors and Beazer. Moving forward the rep, will contact you regularly until repairs are completed."

This never happened, no change before or after. Don't take my word for it, look at the rest of the reviews on this site. We spent hundred of hours while the substandard work was addressed. Beazer is a horribly dirty company that cares nothing about the buyer. The irrigation company they hired was terrible. I had 4 leaks, 10 sprinklers that were defective, buried too deep, not pointing in the correct direction and it took them 10 trips, three on just the one defective sprinkler. The first day we moved in 4 bad circuit breakers, they would up changing all but 2. One they changed 3 times. I kept all the emails and texts with all the problems so I can verify all that I have written here.

Next morning at around 11 am, we went to see the home again and met Tatiana. She told us that she had been trying to get hold of our realtor to communicate the good news that her boss (Heather **) would accept our offer if we could confirm by 1:00 pm and sign the contract right away as there was another interested party; in addition the home needed to be closed by the end of December, 2018. We and our realtor fell under pressure, and agreed to the terms and conditions of this cash offer by 1:00 pm, signed the contract via "DocuSign" and paid 10% deposit money via check all within an hour on the same day (11/03/2018).

After signing the contract, we felt confident that we would get this home and initiated our plan to close the new home and move before the holiday in December, and rent out our current home from January 2019. Four days later to our dismay, I received an email from Heather on 11/07/2018 stating, “There was a competing offer for that home on the same day that was higher and that is the offer we accepted”. These so-called sales people of BEAZER homes utilized us as bait to get higher offer from another buyer!

While the house was being built they went through 4-5 project managers and every new person had no idea what was supposed to be done. They failed the city inspection due to improper drainage in our side yard and somehow fixed just to pass the inspection but a year later during the warranty period it was revealed it was never fixed to standard and they had redig our side yard again (3rd time) to fix it. In addition to that there was no provision of drainage/slowing down rainwater in our backyard due to which we have been constantly loosing our flat area in the backyard and now they have to involve the city of Durham again because their land department never did their homework properly. Please do not trust what they say just to close the deal. They are absolute worst at customer service and have no inclination to care for their buyers.

We started experiencing DOORS HANDLES, yes you heard me correct DOOR HANDLES, falling off doors, the one to the laundry room, the one to the door going out to the garage and the one in the guest bedroom, they fix that problem. We are now 3 months into living in our BRAND NEW HOME, when we have 3 day blinds to come out and give us measurements for our windows, when the discovered the measurements for the kitchen windows were different, well we find out that the left kitchen window was BOWED, yes you heard me right, BOWED!!! We noticed that ANTS, were coming in along the back wall and found out they had revered, caulked the wall and after looking taking a closer look that wall was BOWED also. We had lights installed, over our kitchen island, all of the wiring was done according to our build out, well although the lights were turned off at the switch it still was live.

You can definitely find a better builder than Beazer Homes, their claims are that they build a quality homes, they throw homes up sadly without ever doing a thorough inspection, and then get and at the client for having grave concerns. I wouldn't recommend Beazer to anyone I know, even my enemies, if I had any. Deb, was very professional and knowledgeable. But the after sale of all the headaches you experience, isn't worth the money you pay for the home. If, I knew all of this before buying with BEAZER, we would've never choose them. It's a costly decision on our part, but you live and you learn. If you do build with them, check everything and then check everything I posted. GOOD LUCK!!!

Beazer had both the window manufacturer and the installer come look at them this spring. In May the manufacturer determined that from their end everything was in spec. I have sent emails to Beazer since then asking what next steps were and today they informed me that they have reviewed the history of my case and determined this issue as "not warranted". They sent me info about arbitration. This is just incredibly wrong. Beware - do not buy a Beazer home.

Of course throughout the building phase they promised they were going to take care of the problem (email & in person). Then Beazer basically re-routed me to the city, water dept, MUD & others. However, the second they finished developing the community and turned it over to the HOA... guess what? My issue became a HOA issue; however, they did attempt a repair for three connected neighbors but as expected there was no supervision and chances are they forgot or neglected to do behind my house. Today, only a couple years in there is essentially no land remaining behind my fence not even 5 inches to stand on and my fence is falling. How do you anchor a fence with no land to position fence posts? The erosion is out on control and Beavers lack of concern for there poor development is really alarming and consumers beware!!! My only recourse is legal action with expert witnesses, so please share if you’ve had any similar experiences with Beazar?

Worst of all, after a heavy rainstorm at the beginning of 2016, when my house was less than 1 year old, I discovered a major leak due to the faulty way Beazer had constructed the roof. This necessitated ripping out drywall on my floors and ceilings in my living room, dining area, hallways, closets and bathrooms, drying it out for several days, and tenting half the main section of the house for several weeks.

While the repairs were covered under warranty, it took months to finish the job and I was largely unable to use the house during this time (it was a weekend home that I had essentially zero use of during peak season). Beazer refused to provide me with any kind of allowance to rent another place for the time the construction went on, despite the fact that the leak never would have happened but for their shoddy construction and poor quality control. Of course, I also had to disclose this issue when I sold the place a year later, which almost certainly led to a lower-than-expected sale price.

Besides the leaking roof, I also regularly contended with sliding windows that fell out of their tracks, baseboards and moldings popping away from walls, wiring issues on my landscape lighting, cheap/sticking locks, etc. I often just performed or paid for repairs myself to ensure they were done properly, rather than relying on whomever Beazer sent out. The home looked pretty enough, but if you looked closely you could see that the quality of the materials they used was really poor (e.g., no name electrical outlets, switches, light fixtures, etc., flimsy door handles, thin/low-quality drywall, particle board baseboards and moldings, hollow-core doors, etc.). Obviously, I knew some of this when I purchased the home. I just wasn't prepared for how much work it would take correcting their mistakes and trying to maintain a house with such subpar construction.

Admittedly, most people who are happy with their homes won't take the time to come to this site and sing its praises, so there probably a fair number of people who are satisfied with their Beazer homes. But if you read the reviews, you'll see a lot of common themes - based on my experience, these ring very true. I won't ever be buying another Beazer home, and I strongly caution anyone thinking of doing so to avoid the same mistake I made.

The latest is us having to replace the entire HVAC system. My wife and I are so hurt with having to deal with all of these issues on what was supposed to be our happy home. It has caused so much pain and we are very saddened by Beazer lack of help and support. They have offered nothing to us. We paid a premium to live in this subdivision and have regretted it every day. Beazer will use the poorest quality of materials and pass it along to the client. I hope you really think twice about purchasing a Beazer home. You will regret you ever did. We have spent over 15 thousand in repairs or replacement within the last 5 yrs due to poor quality/craftsmanship.

When I called Beazer Homes I was told that it was 10 years structural and one year on everything else and that there was nothing I could do about it. I explained my concern that someone could easily break into my home and their response was that there was nothing they could do about it. They didn't even send anyone out to look at it. I feel like this is a structural issue and that they could have at least sent someone out. I would like to know if I have a legitimate complaint or is this something that I'm stuck with. My daughter has the same house across the street and her door is the same way.

We closed on the house to find out our backyard was not graded right. Beazer has used scare tactics to keep from fixing the problem. They told us because we put in a sprinkler system it voided our warranty. Then they told us that because we planted two trees in our backyard it voided our warranty. This is when I really got mad, really mad. Lots of people put in sprinkler systems and plant trees. The problem is the yard is not graded right and they look for every excuse to get out of their poor workmanship.

One of our neighbor’s houses was so bad that they put signs up saying to stop and ask them about their Beazer home. Beazer finally fixed their problem. Another neighbor was so displeased that they did not want Beazer warranty coming into their home. I hope this help in your decision. I would not buy another Beazer home unless it was already built and I could see the final product. Once again, they use unskilled labor and cheap materials.

Dolores apologized for her mistake and said she was 100% responsible and could give us 2-3 thousand in return during closing. We were not satisfied and asked for refund of earnest money. She promised and sent us document to sign to get earnest money back. We signed it Aug 11 via docusign. After 5-6 emails, dozens of phone calls and no response, we finally heard that they were not refunding our money. The document signed also states that "denial of refund" without a reason.

The house originally was 3 car garage, and due to mistake by the builder and Dolores ** the realtor, they made it a 2 car garage and didn't tell us. Dolores admitted 100% responsibility. We were told we would get a refund - but then Dolores ** resigned, and her boss over-ruled the verbal agreement. We canceled the sale and will never EVER deal with Beazer Homes Again. They are not reliable, and have no attention to detail. THEY BUILD A 2 CAR GARAGE HOUSE EVEN THOUGH OUR BLUEPRINTS HAD 3 CAR GARAGE AND IT WASN'T CAUGHT UNTIL 1 MONTH BEFORE COMPLETION. They are MORONS. I have filed BBB complaint, and am writing about my experience on every review site I can think of that will let me review them.

I posted about the experience on social media and Beazer reached out to me and asked me to gather documentation. After spending the time to gather the documentation, they refused to do anything about my claim. As such, I started posting about my experience on social media. Instead of fixing the issue, Beazer blocked me on Facebook and deleted my comments. Thus, they essentially deleted my negative comments and blocked me so that people only see positive comments. Such a practice is deceitful in my opinion.

The house has 4.5 bathrooms and every single toilet had to have the water shutoff valve replaced and all of the tank guts replaced. The house has 2 a/c units and both are on their last legs. One of the air handlers in the attic is failing and the drip pans have had to be replaced due to excessive rusting. I could go on and on but what is the point. This is truly one of the worst built homes I have ever occupied. I can't even begin to get my head around how Beazer is still in business. They really should be ashamed of their inferior product even though I'm fully aware they are not, as evidenced by the number of bad reviews. I have no expectation that this company will do anything with this review or in any way acknowledge their crap products. I wrote this review to hopefully save another potential buyer from making the same mistake I did.

The outside light by the screened in porch was positioned right in line of the door so that it hit the door every time opening it. The sales person, Jenny, lied to my wife saying the blinds in the house would be Hunter Douglas wood blinds but they were cheap plastic ones. When fixing the powder room, they sawed right through the wall and into the Master bathroom. The cabinets installed had scratches and chip marks everywhere. After three visits by the cabinet company, they are still not correct! (They ordered the wrong size and color three times.) I could go on for another 6 pages, but I think you all get the idea. DO NOT BUY A HOUSE FROM BEAZER HOMES!

The Beazer rep tells you the home was built per the drawings that you never see. Long story short I lost, they win. I'm just warning all to pull your car in the garage and make sure it fits and you can close the garage door before you sign on the dotted line. Beazer offered nothing, not even I'm sorry, the contracts are worded heavily in favor of home builder so read carefully, my mistake may save you. By the way it's the Cameron Model.

The following items we dealt with are rather significant ones comparatively speaking, factually based and representative of the issues we suffered in rectifying over the past year or so, but this list is by no means intended to be an exhaustive one. Many more contractors with a view to correcting many issues visited our home during our initial year and fortunately they have been overwhelmingly corrected, some after multiple contractor attempts a la the proper plastering of our kitchen ceiling.

In Re #BeazerHomes. PUT ON YOUR SEAT BELTS. The cliché goes that there is nothing new under the Sun. Our #newhome buying experience during the period 2015-2016 resonates some of the dominant themes that are encountered in “Mr. Blanding Builds His Dream Home,” the 1948 American comedy film starring Cary Grant, Myrna Loy, and Melvin Douglas. In the film, from the original purchase to the new home’s completion, a long litany of unforeseen troubles and setbacks beset the hapless Blandings. So too, it has been our #newhome buying/building experience with #BeazerHomes here in a quaint southeastern North Carolina fishing village. In our case, the majority of the new homeowner nightmares which we experienced powerfully manifested themselves AFTER our closing on the home back on June 30, 2015.

In Re #BeazerHomes. COMPLETING LANDSCAPING. In the months subsequent to closing, we experienced seemingly interminable delays in having our new home’s landscaping completed together with much inconvenience and unnecessary angst. We were told by the local office representative, in writing via email that we had to wait in the queue; that we who had closed on our #newhome and paid for the same, seemingly had to wait month after month after month where likely we were surely waiting for homeowners, “fresh meat”, new victims in Beazer’s production chain who had come after us to be similarly victimized by IMO by perhaps likewise rank incomplete workmanship. Whereas an entire side of our property continued in remaining unfinished, with a chronically pooling of water to boot adjacent to our “new” home’s driveway.

Only AFTER I wrote a letter documenting the facts of the same (along w/ several color photos of the property’s incomplete landscaping) personally sent to Beazer Homes’ President/CEO, did a landscaping crew arrive at our property forthwith successfully completing the long promised work. Who, genuinely, was responsible for the long, nine month delay, in completing our lot’s landscaping, and was anyone ever earnestly held to be accountable for such? Consequences? Highly unlikely.

In Re #BeazerHomes. HEATING/AC/HVAC. For six months, we had no heating or air conditioning in half of our residence. Finally, a contractor with the installation HVAC company determined that the job had in his words been “botched.” He had the basic human decency to apologize that one of his fellow contractors had hose the job and that, he himself, did know how to correct the situation. I contacted the company the next day and scheduled the job making sure that he who had properly diagnosed the issues would be on the repair crew for the day in which the job was to be undertaken.

He did appear on the appointed day and corrected, essentially redid the entire duct work for ½ of the house guaranteeing us heat and AC which he in fact did. After 6 long months (AFTER CLOSING), we FINALLY had heat and AC in this half of our residence; a half which btw included the Master bedroom and the Master Bath, among other rooms. Who, genuinely, was responsible for the inordinately excessive six month delay in correctly completing our HVAC, in half of our brand new home, and was anyone ever earnestly held accountable for such? Consequences? Highly unlikely.

In Re #BeazerHomes. HARDWOOD FLOORING. In the months following our closing on the house, we noticed that the hardwood floors were noticeably buckling. Several of our neighbors on our block and in our subdivision were experiencing the same to such an extent, that many of us contacted the local serving office for #BeazerHomes here on the SC/NC border only to be told that an investigation would be commenced. Sure enough, in the months that followed, one day an appointment was scheduled and several visitors to our home were involved. Representatives from the hardwood floor manufacturer, Armstrong Floors, had flown in from Florida, for purposes of conducting various household studies of the alleged defective flooring in our subdivision. There was also a representative present from the builder’s contractor, who had installed the hardwood floors at the time the home was being built.

Many months later, we were advised by a representative of the latter firm that, including among other things, the study had concluded that the “glue” that had been employed in the installation was determined to have been the inappropriate glue for said flooring and thus, the hardwood flooring therefore, per se, was not defective but rather the glue used. Given that we had paid substantially for these existing hardwood floors, we inquired as to whether any viable alternative choices for flooring at identical/comparable pricing would be available from which to choose. Boxes of hardwood floor samples were mailed to our residence. Soon thereafter, we were erroneously told by the vendor’s representative on September 26, 2016, would run us an additional $3,460! – a figure, that was subsequently corrected by the hardwood floor installing vendor, with earnest apologies extended on Sept 29, 2016 –to $1,300. But the fun was just beginning.

The rep from our local Beazer servicing office advised me to pass him on the figure to him which I did (we did like the hardwood floor, named Cajun Spice from the many hardwood floor samples provided and reviewed) as he would make a point of consulting w/ his higher mgmt. he advised us, inquiring whether Beazer might offer us assistance in this regard. Subsequently, we were advised that no assistance whatsoever would be made by Beazer, ergo our alternative, was to have the very floor which had been erroneously installed, would now be torn out, but replaced with the same albeit hopefully, with the correct glue applied, this time when installed. Who, genuinely, was responsible for the flooring situation, and should not Beazer have exhibited greater flexibility in assisting its new home customers for this major dislocation and inconvenience?

Reportedly, other homeowners similarly situated in our subdivision community, had received alternative floor upgrade assistance in this regard from Beazer, whereas we were advised that none whatsoever would be forthcoming. Transparency? Fairness? Flexibility? Reasonableness, under these aforementioned, protracted, extenuating highly inconvenient - circumstances? It is reasonable to suggest that Beazer miserably fails these tests on all counts.

In Re #BeazerHomes. CONCLUSION. Unfortunately, our #newhome buying experience was, accordingly nightmarish to the present, and has led us to conclude that Beazer is surely a slave to its contractors many nationwide and that while some of them are indeed quite good performers, with the majority being average as would be expected, some of them - are akin to IMO given our experience letting on occasion the likes of Laurel & Hardy, Abbott & Costello, The Three Stooges, and moreover, The Marx Brothers - into your “new home” to make - “repairs.”

If Beazer has neither the will, resources, or capacity to exercise greater due diligence at the local field office level in giving better Quality Control treatment to its customer base, a serious effort in good faith to its new home buyers’ experience (particularly, just at or prior to actually closing, on a new home with them) IMO, then those prospective new home, home buyers need to take their money elsewhere now, and find a home builder who will give them such, or better than that which Beazer is offering up, in some cases and in ours IMO, a hellish nightmarish experience when the #newhome buying experience should be anything but, a cardinal point that seems to sadly to elude far too many still in Beazer’s employ. The cavalier attitude of some local Beazer representatives, in this regard, moreover is a poor day-to-day advertisement for a nationally ranked Billion dollar+ Fortune 500 home building company, that frankly deserves better.

A little housecleaning could go a long way, but without an earnest Quality Control program reaching beyond mere lip service, the prospects for Beazer are not as good, as it likely thinks they are. My family and I surely deserved far greater flexibility from Beazer Homes as THEIR customer than we, under these aforementioned nasty experiences circumstances, received. No, we are not moving…as I said at the very beginning of this essay, we love our new home. O but if we knew then, what we know now, we surely would have found another builder to build us our single level home on coastal North Carolina, period. Caveat emptor. Let the buyer beware, shop around, go elsewhere, and hopefully, you won’t get Beazered (ouch!) as we did, IMO, in our opinion. Shop elsewhere, folks. And “thank you” for letting us share our #newhome buying experiences with #BeazerHomes with you. Take care and be well.

The absolute worst part is their customer service, it's horrible! No response half of the time, vendors who are sent to "fix" issues actually made more damages if and when they would actually show up! Multiple times they would come without the right materials to even address the issues! There is no timely response from Beazer whether you call or email! I will say again IF YOU ARE THINKING ABOUT BUYING A BEAZER HOME CHANGE YOUR MIND!!!

With moving trucks lined up, etc. we had no choice but proceed to closing. However with significant delay as we attempted to obtain some kind of guarantee from Beazer that these items would be addressed and repaired. Their warranty department is atrocious. It look over 6 months to repair a water leak from our second floor master shower to the first floor family room. (This shower was unusable the entire 6 months). There were multiple no-shows by contractors and tile work that was installed so out of level that it had to be ripped out and re-tiled 3 times. Our neighbors all have reported very similar experiences. With Beazer currently building two Major developments in Apex, I would heed the warnings. We wish we would have.

I was advised that if I backed out of the contract, they would keep my deposit. I told them my signed contract specified that lot, that I would not back out of the contract, but that if they wanted to back out of the contract, they had to give me my deposit back. I had to hire an attorney to send them a letter demanding they fulfill the contract. The response was that I could have the lot I had picked, but that the contract did not specify a completion date. The contract did specify that construction of my home would begin within six months.

I was told verbally by the sales rep that when my home was built, I would be entitled to what the standard features were at that time, not what was standard at the time I signed my contract. My contract had also included my upgrade choices, which included a tile surround of the fireplace, tile in all areas of the first floor, instead of carpet, and the electrical outlet and cement pad in the yard for a hot tub. I contacted my attorney, who advised that I was entitled to everything that was standard at the time I signed my contract, not future standards. Another letter was sent to Beazer. I saved my standard features list. When six months had gone by and no work had started on my home, I contacted the sales rep (now a different one), who apologized.

The next day, a bulldozer went to my lot and dug a small pit. When 2 months later, nothing else had been done, I was told that my contract specified construction must start in 6 months and that digging the hole was the start of construction! Every time the sales rep changed, I would be called into the office and would be asked to pick another lot and sign a new contract. I always refused.

After two years of hassles, my home was finally ready for walk-through in July of 1996. There was no fireplace, and the tile was only in 1/2 of where it was supposed to be. They had carpeted the living room. There was an electrical outlet and hot tub pad, but I was told the CC&R's (which were controlled by the developer until several years later) had changed, and that hot tubs were not allowed. I had to provide proof that the fireplace had been standard when I signed my contract, and they were visibly amazed/disgusted when I immediately pulled out my standard feature list and my copy of the contract with my upgrades.

On walk-through, I found that the attic access in a bedroom closet was missing. The rep had no idea what I was talking about and I had to show it to her in the model. Weeks later, the response from Beazer was that my city fire code did not require attic access, and therefore, they would not put it in. When they put in my fireplace, months later, it was with a stucco surround and I had to fight to get my tile surround.

On initial walk-through, there were over 30 items wrong, and I was verbally told they would be fixed within 30 days. After contacting them every week, at the 18 month mark after move-in, I picketed on the public sidewalk in front of the sales office with a list of my still unfixed items. The next day, a policeman and the sales rep showed up at my door with a picture of me picketing, said Beazer had filed a complaint and handed me a letter from Beazer saying that if I picketed again they would sue me. My list of items to be fixed were not repaired/completed until I had been living in the home for two years! It's easy to think that mistakes will happen and the complaints on this review site are rare exceptions, but they are not! Don't trust Beazer.

They also told us that Time Warner cable had been part of the construction and every home was ready to turn internet and cable on with a simple phone call. After countless calls to Beazer and TWC it turns out that Beazer's project did not meet the IRR requirement (Internal rate of return) and TWC pulled their crew off the job making this development un-serviceable. Beazer says TWC is lying and it's their fault the internet wasn't ready.

Every item found on our orientation/walkthrough remained unfixed on our closing day even though Beazer assured us that there would be a crew staying to fix whatever we found. They even told us that we would have to forfeit the house cleaning before our move in because we were moving in too soon, on our closing date.

One month after moving into this home, there has not been a single mail delivered; why? The USPS says Beazer didn't file our addresses until July 16th, we moved in on June 10th! Again Beazer says the USPS is lying, it's their fault. After meeting with the Beazer VP of Operations, he said it was our fault for signing the closing documents and not reading the HOA docs given to us 4 days earlier. What a disaster the executive staff of Beazer is, steer clear of them or you will regret it, really.

According to Beazer Corporate they not allow to him to contract any house before March 1 and I confirmed with him 5 times if anybody come to buy this house before this date. He told me not possible is my house until March 2. Then after 2 days I came back with another upgrade make the price to $276.195.00. Then I hear different sound from him but still my appointment to write the contract on March 1, 2016 and after 4 days he called my agent. Told she Remon's house is sold. Then she told me I called him immediately and he confirm that I asked him "why you sold the house we agree for it and you told me is mine until the appointment is up". He tried to lie to me, said the corporate Let him to this. So I don't know what is true? Only I know they liars. Then I called the corporate and Management for Beazer Homes but is no results at all and my dream gone and my house is sold.

I am not normally once to complain about anything - in fact, not for one single issue in our home did we complain to Beazer or EVER have a contractor come out to our house to fix literally ANYTHING for us. I began the work of killing off and tiling the back yard for new sod myself because in my book if it is broke you just fix it. At our one year inspection, my wife explained to one of the contractors employed by Beazer the issues we had with our back yard and she did make request for them to fix the work they had botched in the first place. A nominal request given that we had not requested any other service to our home when we completely entitled to it during our warrantied period. This contractor instructed us not to do any further work to our yard and that he would work on a resolution for us.

Months passed "I put in a work order", "The guys should be out next week", "I'm sorry I didn't get back to you", "They should have the results ready by now", "It's the fence guys fault", "You shouldn't have started working on it". Excuses - nothing but a bunch of nonsense excuses. This is dirt and grass we are talking about here - and it has taken months of dragging feet to do a whole lot of nothing. Their sales staff will blow up your phone with all sorts of customer service prior to your purchase - but once you are in it is radio silence.

I am not even so much as concerned about the cost of the work to be done and who is paying for it or performing it - which that will be me at this point because frankly I do not trust this company for anything. It is sad that our buying experience has been completely tainted by a complete lack of customer service on the back end of our purchase especially for us who have not requested anything but for some dirt and grass to be installed properly in our back yard. Buy a home from them if you want - the communities are beautiful and the homes are generally very well built. Just know that once the sale is complete they are done with you.

They put the entire HVAC system in backwards. They forgot to put in an electrical box. Someone took a crap in the upstairs bathroom and left it there for over a week before we complained about the smell. FU was carved into the back of the pantry door. Several windows were crooked and unlevel. Several walls were uneven and crooked. They drilled holes in our Florida door and then tried to cover it up. They cut the subway tile with what appeared to be a hack saw and then tried to cover that up also. This is just a fraction of the issues. Also, we were stood up several times by Chad and Brandon told us we should just walk away. This made us feel there was a lot more we couldn't see wrong with house and that we would have several issues after closing. This would have been the 3rd home we've had built and I nor my wife have ever seen work quality this bad.

Beazer should be ashamed of themselves for building such poor quality and charging over 400k and just expecting us to take it. Now they won't give us our money back saying it's our fault because we won't close on the house and give them a chance to fix it. Sorry, but I won't buy a half a million dollar home that's been thrown together in 3 months and had numerous issues several of which were covered up. Please do yourself a favor and walk away. They are taking advantage of people and all they care about is numbers. You can't build a 3400 square foot home in less than 90 days, not a quality one anyways. They won't give me my 5000 deposit back which I think is ridiculous considering the situation.

They know they have a goldmine here in the south, so they are throwing up homes as fast as they can to meet the demand, and not following any guidelines. We have actually watched homes being constructed and walked through during the process to see how inferior the workmanship truly is. They hire "a body", hand them a hammer and never check on the construction during the entire process. It is sad. I know they subcontract but at least they should have "some" accountability for inferior work.

Finally, I send him a certified letter asking him what was the status of the earnest money and if Beazer Homes was going to returned or not. If not, I wanted to know the reason. I provided my phone number, email, mailing address. This manager never try to communicate back with me. Is this the way how Beazer Homes does business? They don't think I could buy a house from there in the future? Are the manager told to disregard any mail about claims? What a poor service from this company. There are many builders out there with great houses. Nobody is perfect. However, if you are going to deal with Beazer Homes, be careful!!! I hope this review help you to your decision to buy a house from this builder.

The only way to fix this was to take up the entire floor again. QUALITY - Nothing was level or straight, walls, kitchen island poles. Woodwork looked like it had done by an 11 year old. It was apparent that Beazer was struggling for decent workman for the site. CHILD LABOUR - We visited the site on several occasions to see how the house was coming along mostly at weekends. On at least two occasions we were shocked to see whole families working on the house, children and wives. We were very uncomfortable with this and told the sales team who admitted that they really didn't have a handle who was working at the site on weekends but it should not be children.

I informed Beazer that we were very unhappy with the quality of the build and if this is what it was like on the outside of the walls, what was on the inside. They admitted that the quality was bad and they had employed another site foreman (admission that one was not sufficient for quality control purposes.) They also admitted that the tiling was not the best. To be honest, by this time we had lost all faith in them and we notified we were terminating the contract. I received a call from their sales VP admitting that things had gone wrong but I informed him that we had been messed around so much we were terminating the contract. A couple of weeks later we received a registered letter from them that they were keeping the earnest money and upgrade fees around 11.5 thousand dollars. So much for arbitration that they go on so much about. DO NOT buy a home off Beazer in Houston, the quality stinks.

Once we moved into the house, we noticed the back door had a huge gap in the top and we called warranty. Their warranty guy came to the house and tore the door area apart by himself and broke the board. When i told him this was unacceptable, he called a tradesman to fix the issue. At this point the warranty guy from Beazer instructed the tradesman to piece back together the door frame and I wouldn't notice when I told him absolutely not. I want new door frame. He said, "You wouldn't have even known it was broke if you wouldn't have come out here!!!"

We then called the super who contacted another tradesman to fix the door correctly! It took 2 days to get the door fixed and 1 week to get it repainted. In my living room the walls and ceiling is so thin you can see the 2x4's showing through the pain and Spackle. We continued to have electrical issues and the electrician had to come replace all the fuses and some switches in the house. There are other minor issues like the bathtub cracking, cement cracking and also the cabinet maker had to come out 3 times as Beazer installed warped cabinet in our kitchen and bathrooms. So it is safe to say I will never purchase from them again or refer them to anyone. One last item we have called and asked them to refrain from sending our warranty guy back out, and they continue to ask us if we want him to come out when we call with issues, and we are not alone. There are many other new homeowners in the subdivision with the same issues.

We found in May of 2014 that the contractors Beazer hired to paint the interior of the home had heavily oversprayed paint into all our interior air supply ductwork. I reported it. Beazer Homes sent an unlicensed air quality person out they supplied who determined that there was not a problem. They never ran any tests with airflow at all as I had turned off the outside breaker that runs the air conditioner the night before, but mysteriously, the person's tests results give the impression they did.

They refused to replace the ductwork their contractor contaminated. I still have problems grasping this. How can a company that you buy a new product from, damage or contaminate the product they sold you new and get away with refusing to replace it?? How is that ok?? If they oversprayed paint on your new carpet in your new home, would they not be required to replace it?? Somehow, because my vents covering my ducts so you cannot immediately see what they did somehow makes it ok? Please help!!!

The entire assembly (frame, 2 sidelights, door and window above the door) is 2 years old and rotting from the inside out. It was repainted last spring. I have spoken to other homeowners in the area and it seems that Beazer has an abysmal track record when it comes to customer service. Our next step is to call corporate and complain to them and if we don't get a satisfactory response, we will contact an attorney and pursue legal action. We also have a complaint about the aluminum trim above our garage. The paint or coating is peeling off the aluminum and the rep told me that is a common problem they are having on numerous houses, and that they would address it as well. I'm not holding my breath on that promise either. The house is in Myrtle Beach, SC.

Do not sign a contract with Scott Beachman since they will do everything to convince you that you cannot get back your earnest money which is not true. We got back our earnest money because Beazer refused to lower the price of the home when the second appraisal came back at $295,000. We would have had to bring $138,000 to the table in order to close. The house is not worth it. It is in a 100 year flood zone although Scott Beachman swore it was not although the FEMA maps showed otherwise. Whoever purchases this home will be paying flood insurance for the duration of their loan.

The entire Beazer new construction process is flawed and allows sales agents to use predatory practices to pressure consumers in the entire process. They give you incentives for using their preferred lenders and preferred realtors but keep in mind that these folks do not have your best interests. The preferred realtor was trying to sell our existing home as quickly as possible and we literally did not budge and sold our home for the best price possible. We did the staging and the home was sold in 24 hours. If we had left it up to the preferred realtor our home would have been sold for $20,000 less than what we received.

The catch is that the preferred realtor does not make commission on the sale of your existing home but makes it on the sale of your new Beazer home so of course that realtor could care less about getting you the top dollar for your existing home. Beazer pressures you to sell your home as quickly as possible or you would be in breach of your contract and charged some ridiculous amount per day that you delay closing your new home. The preferred lender is not going to get you the best rate.

We researched and found out that we qualified for a much lower interest rate with our existing mortgage company versus what the Beazer preferred lender was qualifying us for. In the end the Beazer preferred lender could not match the interest rate and their excuse was that they would lose $4,000 on the deal. Again this is not in the best interest of the consumer/buyer. The irony of the whole situation was that Scott Beachman with Beazer tried to pressure us to sell our existing home immediately so that we had no choice but to buy their poorly built home that we had to fight tooth and nail to get them to correct all kinds of structural issues.

They basically have one person that oversees the building of 200 plus homes so how much detail do think is put into building the home when below average contractors are left on their own to build the house? We read the other reviews and everyone has the same underlying theme: Beazer Homes are poorly built and use questionable sales tactics. We were very fortunate that we did not purchase this home since it was trouble from the day it was built. If they are giving so much trouble to correct issues such as a crack concrete garage floor then what makes you think they will honor their warranty?

Also in all the years that I have encountered sales agents, Scott Beachman is the worst. Case in point after we told his manager that we want our earnest money back and break the contract and his manager agreed to it; he had the audacity to contact my wife and ask, "Where will you guys be living?" He also sent harassing emails regarding our contract with the POS realtor he pawned on us which further points out that the preferred realtor is in Beazer's pocket and breaching their fiduciary duty to the buyer.

We found a better home in the same neighborhood with more square footage that actually appraised $10,000 over our sale price so we already have equity. I just want to reiterate that even if you think the Beazer Home is the one for you there are so many other builders out there to choose from and no matter what you have the right to get your earnest money back if you are not satisfied with the home. Once you sign the papers at the title company then that trouble home is yours for 15 to 30 years depending on your loan.

I wanted something in writing stating this, but was told it wasn't necessary and the fencing would be ok. I also confirmed this with ** a few weeks ago. I have again received a letter from ** of the HOA stating I am out of compliance. I will make this perfectly clear to all involved. I would not have purchased this property if I was told I was not allowed to have a fence. I am very disappointed in what I feel at this point is misrepresentation by Beazer. I've spoken to **, who I know feels very bad, because he had checked with his boss and said it was allowed. I felt ** was totally upfront with me on all levels during the purchase of my home. ** is not a good representative for the HOA/Beazer as he said "Your salesman will say anything for the sale," basically calling your Sales Department a bunch of liars.

Although it is an inconvenience to have to take the fence down and put back up weekly, I feel I have made a considerable compromise by doing this, especially considering the fact I was originally told I could have put up a fence to surround the lot. I sent an email to ** per ** with a copy of the letter I received from **. I never heard back so emailed them both again today. ** responded, "Ms. **, my apologies for the delay in getting back to you. After reviewing all the emails, community documents and speaking with **, my position on this matter hasn't changed from what I had stated previously (forwarded to you by ** on February 10, 2015). Residents may continue use of temporary fences for the purpose of containing their pets. However, the fences must be removed when not in use and/or when any type of lawn maintenance activity is going on."

From the start communications with Beazer were poor. At contract signing I was told I would receive several items in my home that Beazer later denied: Was told master bathroom would have 2 windows as standard, as marked on floorplan; later told one of the windows was optional. Was told first floor library would have doors as standard; later told standard is no doors. Was told finished basement would have two closets; later told Beazer decided to only put one closet in finished basement. Because of this confusion, I elevated concerns to Beazer leadership. That made Beazer mad, and it appears this termination is punishment?

I paid Beazer a $40,000 deposit. My contract was contingent on selling my existing house, which I did (at a loss, in order to meet their contingency requirements of having my house sold within 60 days). I am now living in a small rented apartment with all of my belongings in paid storage. I also paid $5,212.50 to Beazers preferred mortgage lender in order to get a 6-month rate lock on the home. In addition, I sold all of my personal investments in order to pay the down-payment on this new house, which resulted in me owing $17,000 in taxes.

In the termination letter from Beazer, they stated that they would refund my $40,000 deposit plus $500 I paid to request nonstandard options. They also stated they would refund the $5,212.50 I paid to Beazers preferred mortgage lender. That is a total of $45,712.50. It is now 3/13/15 and I have yet to receive any money. I want to go to settlement on this house, as planned (per contract). I have a lot of money invested in this, along with much time, but unsure that will happen. Never when I signed my contract 6 months ago did I expect Beazer would terminate it 4 weeks before settlement.

5. Windows improperly installed, every single house in our neighborhood. We threatened legal action, so Beazer paid for the new windows but homeowners paid thousands to install. Windows were all "foggy" to where you couldn't see out of them.

The list goes on and on. Do NOT buy from Beazer unless you love faulty building, crappy customer service, and constant repairs. There are so many builders out there... choose another one.

I am totally horrified and afraid of the harmful side effects that this may have caused my family. Black mold is very bad because the mold can cause severe damage to the health. In advanced or later stage of this symptom, mold might cause ghastly things as brain damage, long-term memory loss, and even cancer and bleeding lungs. This is the circumstance in which my family is presently living in; this is tremendously upsetting and hazardous.

In addition, to add insult to injury, my family and I are presently being displaced from our home, due to the negligence, Black mold and poor building material throughout my home. The home needs to be evacuated due to a very strong presence of BLACK MOLD. As a result complaints have gone unresolved and now I am being told that I will have to pay for TWO homes. I am totally opposed of paying any more monies due to the fact that (1) It is not my negligence (2) I cannot afford to pay for my mortgage, my maintenance, and now being forced to sign a lease to temporarily move out of my home. I find this to be insensitive and outrageous. Something needs to be done immediate to rectify my situation; otherwise I will be taking legal action.

My family and I are living in extremely hazardous conditions and therefore, affecting my family's medical integrity. Since the builder has compromised the said medical risks, I cannot allow my family to continue to be exposed to such a dangerous and hazardous environment. Because of the sensitive nature of the situation, I am informing you that I cannot afford to pay for two homes, as I am being advised to do. I am sure that this situation can be rectified with some discussions between the home association, the builder, my attorneys and the media.

Attached you will the facts and photo of my family's current living condition, I must emphasize that this situation has cause me to not only have to leave comforts of my home. I must express how stress and confusing this situation has placed my family due to the following arrangements that I had to make to protect the health and wellness of my family: My young son Sierra had to temporary move out of his home, to which he suffers from a severe traumatic brain injury. My older son, which also has stayed in my home for a substantial amount of time, and was exposed to the Black Mold; he is presently serving this country and has served overseas on three separate orders, to which has no place to come home to. My grandchildren have been exposed to this tremendous safety and health hazard. I am currently on remission from a very serious cancer disease. I am pleading with anyone who can help me find an attorney or any resources to help me with this matter.

We saw the map when we chose our lot that town homes would be next to us but we didn't think much of it. Until they started building them I got concerned knowing parking would be a problem. Knowing people would like to park next to our corner lot home. This has only become a huge issue when one family in particular moved into those town homes. I didn't know whose van it was for nearly two week, the van sat there for an entire week without moving! I thought it was a construction worker's van. I was so sad to see those people actually live here. They CHOSE to buy a town home. You know you only get one garage and one drive way with a town home. So why purchase one if you know that not enough!

For the life of me I don't understand why they think this is ok with us. I hate the way a neighborhood looks with cars on the street. Our street now looks so sloppy and messy. I'm so worried that since this is now going on three weeks of them parking here they will continue. This is so unsightly I can't stand it. When they pull up I open the blinds to let them know I don't approve of this but they act like they don't see me! Neighbors are furious over here. HOA loves to mail out letter of only park in your garage and driveways because it's a hazard and so neighbors enjoy their homes. Why waste all those trees on letters when you don't reinforce anything? People will continue to do what they want if there are no consequences.

I absolutely loved the Beazer experience of customizing our home but this is enough to make me want to leave. I haven't even lived here a year yet. I blame Beazer on poor planning of the streets. I can't even drive on my own street to get home because of the one set of town homes that are done where people parallel park. Oh and it'll be worse when the town homes across from those are done. It's already tight enough getting down the street. I'm so disappointed when I look out my window and see that van there everyday and I can't do anything about it and to see the mess of the neighborhood I used to love so much.

We have wasted our time and money for this big mess of a neighborhood. I do not recommend this subdivision to anyone. HOA isn't on your side and you pay them monthly, yet they want YOU to do their job and approach neighbors asking them 'Hey please don't park your car here by my home'. No I don't think so. At first I wanted to and still do but I'm not doing their job! We basically pay them for free. I give two stars for sadly disappointment. Had I wrote this review say a month ago you better believe it would be five stars. But glad I know what the real Beazer experience is. Beazer does have nice homes but that's all I can say.

Had town home be right next to homes when we looked over here I wouldn't have moved here. I am trying go get a no parking sign put next to our home. I will be on HOA until something happens I will call and email them with updates. I don't just except bold face lies and hope you'll help with our issue when I know you won't. Neighbors ask have you put a note on their van? No I have not that HOA's not mine! I'm not getting into a fight with a rude and inconsiderate neighbor. Bad thing is I know where they live and their driveway is always empty! I will force HOA to put a sticker on their car eventually.

After several weeks of no response, we contacted them and was told about the weep holes again, with the comment that the damage was low on the window and that had to be the problem. When asked why it took weeks to conclude what was largely discounted on the visit, the answer was the rep didn't have his notes available - presumably management needed notes? Again the suggestion was made that the weep hole maintenance was the problem - and when asked about maintenance, the representative suggested the pipe cleaner rumor. When asked directly, is it Beazer's position that a 500k home's maintenance was dependent on the rumor of using a pipe cleaner, the story changed.

This time the rep suggested that one needed to blow out the weep holes with compressed air. When I then asked, "are you saying that buying a Beazer home requires one to also buy an air compressor," the story changed yet again. This time the rep sent via an email attachment the alleged window manufacturers maintenance manual. All of this communications was being conducted by e-mail.

We then took photographs of the window, showing two things - one, the damage was along the vertical sides of the window and went up to at least 12 or more inches - not the localized corner the Beazer rep described - and, two - the window was not at all like the window depicted in the maintenance manual. At this point, the rep directed us to the window manufacturer for resolution. We did, and was informed by the window manufacturer that it was not a window of their manufacture. We then notified Beazer of that, only to be met with silence. We then offered Beazer the opportunity to dispute any of these facts - with the promise that we'd share them widely unless they would care to dispute any of them - and that their silence of this subject would, as far as we're concerned, constitute concurrence.

Meanwhile, we've been advised that the core problem is inadequate or improper flashing around the window - usually something that is pretty basic. My observation at this point is that Beazer doesn't seem to have the ability to build value in their homes, that if after a few years poor construction yields this degree of deterioration on an allegedly high quality home, one would need to be very wary of any home they build.

I had a tree that died in the City Zone and asked them to use a different Tree than the River maple and they came and jerked it out and stuffed another tree like the crappy one We got. They did not even dig a hole. My Wife had her shovel there and they took that. They are Scam Artist in my opinion. I see so much that they have done to other People.

I know that new houses will settle over time, but the settlement of this house seems excessive. A large crack in the mortar over the garage developed that caused the window above to crack. There is a crevice on the garage floor and the family room at the back of the house has notable cracks in at least four places that have caused the drywall tape to pucker considerably (see pictures). This is the fourth newly constructed home we've lived in, in as many states, and have never encountered these type issues before. I guess nail popping is something unique to Virginia as other states we lived in required drywall screws. The builder will only make repairs to popped nails within the first year; ours began popping all over the house in the second year. Vinyl in the bathrooms began curling up at the edges by the third year, revealing that the adhesive had been thinly applied only at the edges. Windows have lost their seals and have become fogged.

With the understanding that homes require maintenance over time, I feel that the problems we've encountered are directly due to poor quality materials and workmanship. On the upside, our little neighborhood of 40 houses became an unusually close knit community as a result of our mutual displeasure with Beazer. We began by meeting out in the street and sharing our frustrating stories and got to know each other very well. Neighborhood gatherings of every sort have become our way of life here and we have Beazer to thank for that!

Original Review: July 22, 2014

We were promised a refrigerator, 2 sinks in the Master Bedroom, and we did not get any of what was promised to use. We have had problems with the electrical sockets not working and calling the builders to fix it and now both upstairs bathrooms are not working. The Master bath socket is not working. The whole bar slide off and we had to get rubber cement to glue it back on. Now our A/C is not working. We have had the house for about 1 year and 9 months.

As I read the many complaints across the country it makes me wonder why a class action suit has not developed against this publicly held company that preys on unsuspecting young buyers. From what I have learned, many of them are first time buyers whose dreams of ownership are shattered by the callousness of a company that cares more about profits than customers. I pray that there is an honest attorney out there that is willing to take this bull by the horns.

Currently, a bigger issue is the stucco problem. Because they allowed a subcontractor to use inferior stucco, it's falling off the exterior walls. Several of the homeowners have contacted Beazer over the last few years. Beazer's standard answer, "It's outside of the warranty time." These problems started manifesting themselves in the first 3 years and Beazer patched the issues. Things are worse and Beazer does not want to accept responsibility for their failure as the builder of the neighborhood. My home is not 10 years old. They patched the area 5 years ago and now the damage is substantial. Now, they do not seem to want to do the right thing and replace the damage stucco and wall behind the stucco. It's not over, but Beazer needs to step up and fix the problems or cease to build homes. (The pictures included are not as bad as what has happened to some of the other homes).

Beazer HAS FAILED TO COMPLETE WARRANTY REPAIRS AFTER WE HAVE WAITED ALMOST 2 YEARS! Though Beazer was notified many times during the warranty period and literally begging to come fix our home. KEEP PUTTING US OFF. HOMEOWNER'S STATUTE OF LIMITATIONS WILL RUN OUT! I'm not alone. Beazer has numerous complaints from homeowners on the internet and now filed with The Montgomery County Maryland Department of Consumer Protection. (Google: Beazer defects, Beazer complaints, etc.). My home buying experience has been a nightmare to say the least. I would not recommend them to anyone. If you have defects and can't get Beazer to fix them, you better have $20,000.00 extra or more to hire an attorney like we have done.

"BEAZER PROBLEMS IN MARYLAND? FREE HELP HERE. Please read. HELP FOR BEAZER HOMEOWNER'S WHO HAVE CONSTRUCTION DEFECTS AND WARRANTY ITEMS THAT HAVE NOT BEEN REPAIRED: Even if you think your warranty is up, you may still have rights. The Montgomery County MD office of Consumer Protection is offering a FREE Buyer complaint process to affected Beazer Homeowner's and is encouraging you to file your complaint NOW! SEVERAL HOMEOWNER'S HAVE ALREADY FILED. Get your complaint form located online.

240-777-3636

YOU MAY FILE IT BY EMAIL -or- FAX. Email to: consumerprotection@montgomerycountymd.gov, FAX:240-777-3768. ALSO: Montgomery County Council President, Craig Rice's Office wants to hear about your Beazer complaints. They are helping owners now. Please contact: Sharon ** Legislative Assistant to Craig Rice, 240-777-7951. The GAZETTE NEWSPAPER also wants to hear about BEAZER homeowner problems. Call: Virginia Terhune, Reporter, 301-670-2048

We had someone just nail down and patch the damaged part of the roof. Because of strong winds this past February, we lost a huge number of shingles. A claims adjuster came out and said the shingles popped up all over the roof as he walked it, and that we needed a whole new roof. (We've known that for 2 years!!) Our home is only 4 1/2 years old even now. Last week we had a new roof put on. The same week our AC wasn't working so we called Airtron, who put in the original furnace. After showing us the rusted coils in the furnace and being told there would be a leak there sooner than later, and telling us that the coils in the outside AC unit needed to be replaced, we decided our best option was to get a new furnace and outside AC unit. NOT CHEAP!! And, again 4 1/2 year old house. Thank God, we now have an excellent furnace with a 10 year warranty and we have a good roof with a good warranty.

We've had to replace the doorbell that burned up and the garage door key pad. Last year we had to get a new hot water heater. Beazer had us fill out a survey a year after we closed on the house. We'd had them fix everything we were aware needed fixing during that first year, so we gave them good marks. We spoke too soon. We would NOT build another Beazer home, and we will not recommend anyone else build one with them either.

Our contract clearly states that there is hardwood in the FR, and carpet in multiple other areas, yet not the rear extension. The contract makes no distinction between the base and expanded FR. I have spent the entire day trying to speak directly with a manager at Beazer, and my calls have not been returned, just emails stating that they have an auditing process to correct their errors. Outrageous. How many audits may they have? After they have returned a contract from their home office as ratified, does this not stand as legally binding? This is absolutely shameful conduct and should alarm anyone thinking of dealing with this company from a pure honesty perspective. If they made an error, well, they need to stand by it - the purchase price they signed. Highly distressed after only 3 weeks into the process.

I took a black plate and removed the air filters and the overspray around the inside lining of the flexible ductwork is severe and lifted it a bit and the black plate was covered with tiny paint particles. This is what we are breathing in our air supply system. I called Beazer, they came out and be of the agents stated it was obvious the painters did not cover the openings before painting. Clear negligence. I told them I want the ductwork replaced. They are dragging their feet. My air filters are completely useless as the particulates they are designed to capture and prevent are already inside the duct system courtesy of Beazer Homes.

We continued in the process despite rising concerns because we understood that they were dealing with many customers. Unfortunately, as we got further along, the calls and emails were answered less and less. We did not call daily or question every detail, but on a half a million dollar investment, we certainly would like updates on progress of the process. We heard absolutely nothing from Beazer while permits were being requested, even as we desired to add small options to improve the functionality of the home. Only after getting the status from the county that our permits had been issued, and contacting Beazer to inquire about the next step, did we get a response about setting up the pre-construction meeting.

At the pre-construction meeting, the builder came unprepared and no home counselor was present as it was our home counselor's day off and she did not see fit to have anyone from Beazer attend in her stead. In fact, she did not even find it necessary to have the documentation for the meeting prepared in advance. The builder did not have any of our options from design studio or various electrical, cable, phone locations in his documentation. He had only the few selections made on the first day that we signed a contract with Beazer. He said that we could set up another meeting later, as though the time I was taking off from work to accommodate the current meeting was of no value.

The lot we agreed to purchase had a significant hill behind it that sloped down toward the house. I expressed concerns about water in the basement and asked about the steps that would be taken to prevent flooding. Much to my dismay, the builder offered only that he could build our model in his sleep and there would be no issues. He did however decide to inform us that a 100-year flood plain partially impeded on our property and that we should consider contacting our insurance company to ensure that it would be no issue. This is a fact that was not previously disclosed.

As the meeting continued, we got to the point in the contract where we confirmed delivery of the home. He had April listed. We let him know that we selected early June so that I could recover from childbirth and the move would not impact our school aged children. He laughed and said it didn't matter to him because he had a bonus pending on delivering by April. He said that one of his day laborers would maintain the sod until we closed on the house, and there would be no issues.

Fast forward three weeks. It was a week after the build was supposed to start, but our area had been hit by a snowstorm on the very day building was supposed to begin. I emailed our counselor to ask how the build would be affected since I knew that it could not have begun. She calls me, with the builder present, to inform me that Beazer corporate decided to delay our start date by two months because they would have to spend $250/day to run the home for the six weeks between completion and closing. Not only is that number absurd, but at no point in the four months prior, did anyone express concern over our intended closing process.

At this point, my husband and I had enough and informed our realtor that we would like to withdraw from the contract. Magically, from a company who during the prior four months failed to respond to inquiries, was able to rectify the issue in 20 minutes. Although the solution may have made many people happy, it only further instigated our concern that Beazer was only motivated by money. What would happen to us after closing, after we entered into a mortgage and were paying on the home, if we needed repairs on warrantied items? How could they care about the customer after they received payment, if we could barely get responses from them before the build even began?

We began receiving calls from the sales manager who minimized our concerns saying that we had no grounds for terminating the contract and vowed that Beazer would not refund our deposit. At no point did we ever request the deposit. We knew by the terms of the contract that it would be forfeited. Yet his apology came only with reminders about the deposit being lost and assuring us that prices in the community would be going up so we would be missing out on a good deal. Bad business and poor customer service is never a good deal. You get what you pay for with this company. They are not vested in customer satisfaction, only in getting paid. They motivate the builder with monetary incentives to ensure that houses get thrown up quickly, which begs the question of where they place quality? Do not be fooled by lower prices, as your frustration is not worth it. I would never consider going in to another contract with this company.

Lucky for us we were able to work around the clock and save this as it is clear in Beazer's rejection letter they would not of replaced this, but rather made us turn in a homeowners insurance claim on something that they screwed up and aren't taking ownership for. BAD CUSTOMER SERVICE. My wife and I wish we never have moved in and built/bought with another builder. We've had to use the emergency customer service another time with more plumbing issues, rotted out drywall, from an incorrectly installed faucet upstairs. That was a huge headache that left me taking off several days of work for nothing as service never came. We got no answers and have had to call and call and call. BAD SERVICE. We understand issues arise when building a new home, however when they do pop up, they need to be fixed and taken care of. When you spend the kind of money we did, we expect the problems to be corrected. Beazer's communication throughout this process was poor and left us asking more questions as to why we purchased with them. PLEASE DO NOT BUY. LOOK AT OTHER BUILDERS.

Let's start with the foundation since that's the ground-up approach. When the foundation for our house was laid the openings for the pedestrian door and the garage doors (both the double and single) were located in the wrong place. This was not realized until the garage was built and the walls were up. The ped. door and both openings for the garage doors had to be moved. Now we have a sort of patchy looking area around the garage doors. The ped. door is not so noticeable. Staying in the garage, the utility sink we paid for was left out. The site manager had to locate it strangely close to our steps going into our mudroom. So the sink we intended to put there (big enough to bathe our dogs) would not fit. We had to go with a sink half the size we wanted. No washing dogs, the sole reason for putting it there.

Next, there was an extreme bowing of the cupboards (the 2 by's the lay on top of the brick foundation block that attach the framing of the garage to foundation). You could put two fingers in the gap. This would cause the wall/ceiling to move when that cupboard gave under the pressure of the roof eventually. The construction manager decided that lag bolting the cupboard to the (?) there was nothing to bolt it to, would do the trick. So when we brought up that the bolt wasn't actually doing anything, he put shims in there. It was then covered up with drywall.

Next, the kitchen. The gourmet cabinets we ordered and paid an extra $5,000 for ended up being contractor grade cabinets. Beazer simply charged us more for an uncommon color. We spoke to three dealers that sold/installed these cabinets and they all told us that we overpaid. The finishes and colors don't increase the cost. Only the type of shelving, the slides on the drawers, and the width of the cabinet doors determine what grade they are. You can get them in any number of colors, styles, wood finishes. When our cabinets were installed the painters tore off the crown moulding on a few of them and instead of cutting new crown, Beazer just put the same ones back up, leaving gaps in the mitered corners that look completely shoddy. (This is done throughout the house. ) We paid for a "gourmet package" on our appliances as well.

My Whirlpool oven has completely shut down three times and I've been told that I cannot use the self-cleaning feature because that's what's causing it. Beazer will not stand behind the products they chose. I'm stuck with appliances I paid several hundred dollars extra for that don't meet the standards of even a decent product. So, my "gourmet kitchen" has turned out to be a gourmet nightmare because two of the breakdowns of my ovens were on Thanksgiving one year and Christmas the next year. No, I'm not lying I'm telling the honest truth.

We have walls in our mudroom and kitchen that are bowed out so badly that you can see curvature in the baseboards and 1/2 inch 'humps' at the baseboard where they used drywall mud to fill the gap between the baseboard and wall. It looks like Willy Wonka installed the framing and drywall. The wrong cabinet was ordered for the kitchen island and they left the wrong one sitting unattached on the end of the island. Well, the wood flooring guys installed wood flooring around it. When we pointed this out Beazer said, "well we'll just give you that extra cabinet" and they installed it. So we ended up with an extra cabinet and counter top space. The problem is, our countertops are granite, very heavy. It started causing the whole floor in the kitchen to sag. The caulking around the countertops on the opposite side of the room was gapping so badly, you could stick your finger in the gap. That was our first clue. So we mentioned it and they said the caulking was doing that because it was new and shrinking. This is when the house was still under construction. So we let it go for awhile. Later on when because of problems I haven't gotten to yet, we had to get a structural engineer to come in, we found out the kitchen floor was sagging quite badly.

So on to the sunroom. The sunroom is lower than the kitchen. We don't know why. We found this out too from the structural engineer.

Wood floors. Wow. Gaps so big you can see the subfloor. Ends so shoddily cut that they are crooked and gapping. Because there was no air conditioning in the house until the very last moment, the flooring was not conditioned to the temp and humidity of the house and the floors now shrink so bad that there is a 1/4 inch gap around the shoe moulding in several places in the house. You can see the edge of the flooring sticking out beyond the shoe mould around the baseboards. Shoddy. The guys that Beazer had installing our flooring were there after 11 p.m. at night with no electricity in the house and practically no light trying to put in wood floors. These are wood floors we paid an extra $6,000 dollars for.

Subfloor. Our structural engineer determined that one of the supporting beams under the house was more than 6" off, creating unsupported weight on both sides of the beam. We now have a 'hump' in our floor between our dining room and foyer where this beam sits.

Staircase. It's totally and completely crooked. The staircase is sitting at an angle and therefore the oak treads we paid extra for are not square. Beazer had them "custom cut" to make them "look" as if they fit to make the staircase 'not crooked'. It creaks because the tread framing was for carpeted stairs, not oak treads. Yep. It's all true. The crooked staircase has also made the wood floors that run the foyer at the base of the stairs crooked. Go figure.

Foyer. This is unreal. In our foyer there is a wall that connects to the back wall in the garage. This common wall also is adjacent to an area of the roof over the porch. This part of the roof was LEFT OPEN through at least 3 downpours and several smaller rain events. The water was pouring into the garage and down the drywall in the garage on that adjoining wall. We later found out that the reason it was left open was because they didn't know how to finish the roof where it adjoined the roof of the porch. We found this out because ours looks very different from several of our neighbors with the same style of house we have. We've already had the drywall in the garage replaced once because of this event and moisture being inside the wall. Incidentally, the electric and insulation as well as the drywall was already installed when the roof was left open for TWO MONTHS.

Okay, upstairs loft. The ceiling/wall is moving and separating at the ceiling causing sagging of the ceiling and it's so unsightly, it's scary. Our house is cracking up.

Miscellaneous. Our bathroom cabinets/lights were installed incorrectly three times. But we did get two cabinets for our laundry room out of that fiasco.

All I can say from all of our experiences is that Beazer will hire anyone to do the work. They will take every low bid they can on materials. I will NEVER buy another Beazer home. I will NEVER recommend Beazer to anyone. I've had houses built. I've lived in houses all my life and I've never seen this many problems with a house.

Beazer does not address/correct the problems. They basically patch what they can and try to justify or excuse the rest. We've been told that most of our problems are due to settling and shrinking because of low humidity. We have three humidifiers in our house. Our house stays sufficiently humidified. Our house is still coming apart at the seams. Most of the framing around the doors has a 1/4" or more gap around the bottom. There are gaps everywhere, floors, cabinets, backsplashes, you name it. It's all shoddily installed by low-bid workers who didn't care. That's it. That's enough right? We are currently trying to get Beazer to come back and fix the walls and ceiling in the loft and address why the caulk is still gapping around the kitchen counters. We are just about to bring in a third party.

We sent in a bad review on Beazer, and one of the construction managers came out to check out our complaints. He said he would send some of their people out to fix everything. The house now looks worse than it did before! There is absolutely no pride or workmanship in these homes. It makes us just sick, as we spent every dime we had to get into this house. I spend a lot of time crying about it. We were hoping this would be the last home we would buy, but now we can't wait to get out of it. We only hope that we will be able to sell it someday. Don't be the suckers that we were. If you are planning on purchasing a Beazer home, check out every inch of it first, or better yet, find a different builder!

I finally heard back from the sales representative who texted me that SHE was not with Beazer any longer and directed me to the new sales rep. I went in to talk with him and explained my situation at which time he mentioned that I might be over my warranty period. I explained that I had tried contacting them for 2 months. He later said he would have to direct my inquiry to GC number 3 as number 2 was short lived at Beazers. When I finally heard from number 3, he stated I needed to contact the Warranty department, which I did. I was also informed by them that I might be over my warranty period, and besides I could only report 3 items to correct.

Fast forward a bit and everyone agreed that I should have had the work completed and they agreed to the repairs. The siding guy stopped by and said he would fix the bow and a small crack and would do it by the end of the week (it was Tuesday when he came by). 3 weeks later, no word from the siding guy. It was only after numerous emails to GC number 3 that they actually showed up to fix the crack, yet the bowing is still there. Again, I contacted the GC and again NO response. Next on the horizon was the spackle people who had to repair NUMEROUS nail poppings throughout the home. Most of them were on the ceilings, but a good number were on the walls, which we had painted various colors after moving in. I had to take 2 days off work to be there as they spackled one day and had to come back to sand the following day. When I asked who was going to paint over the repairs, they replied that they do not do that. I contacted GC number 3 about the painting several time with no response. No response seems to be the norm. I finally heard back and was told that they were looking for new painting contractors and would get to me as soon as possible.

Finally after 2 months, I heard from the contractor and set up an appointment. He advised me that he can only paint the "Beazer colors" and does not get paid for doing custom colors. I explained that I had spackle all over my home and there were some areas of color that had to be painted in the custom colors. I have all of the paint, it was just a matter of using it. I asked how it is any different painting, say yellow, instead of white. Is it not the same technique. Did they have to contract Michelangelo to do anything but white. The painter finally agreed to paint the areas.

This past Saturday, an employee of the painting contractor showed up at my home (half hour late), took an hour to cover everything and proceeded to paint the ceilings builder white. His boss called him and asked how much longer he was going to be at that point he said about 2 more hours. He had been there a total of 4 hours, 20 minutes of which were spent painting YELLOW. His bossed told him to leave as he did not know the extent of the color work and that he would be paid by Beazer. I called him, got his voicemail and left a message I cannot repeat. He did call me back on MY voicemail and explained that he does not get paid and that was that. I have called GC3 since that time, expressed my anger at having a half done job and have not heard back (typical). GC3 has NEVER been the first to reach out and NEVER calls back. The service is ridiculous.

By reading this, you might think I am being picky, but homes in this development are in the $400,000 range and I think I should have a level of expectation that goes along with that price tag. I have also voiced my concerns for 2 years now as to the heating of my home. In the winter, the upstairs is unbearably HOT while you freeze in the kitchen and family room on the first floor. The heating contractor came out last year and said the only way to regulate the system was to close the upstairs vents in the winter and vice versa in the summer. That did not seem right to me, but I accepted his explanation that since it was an "Energy Star Home", that is the "way it works". When I had a plumbing issue earlier this year, I mentioned it to that plumber and he told me that there should be baffles that can be adjusted. I mentioned it to GC3 as well and he agreed. When the plumber arrived, he said the same thing about not being able to adjust anything and that I have to adjust by closing the vents. As you can see I am frustrated beyond belief. I do not know where else to turn.

It is 30 feet from the water heater to the sink and the pipe goes through the slab. Since the builder did not insulate the pipe, all of the heat goes out of the water by the time it gets to the sink. The dishwasher heats water but only goes up a few degrees so the dishes do not get clean. I heat water in an electric kettle to get hot water. A plumber should have been called by the designer of the house, not by me 5 years after it was built. My next plan of attack is to contact the city of Fort Worth building inspectors to be sure no one else ever has a mess-up like this in their house.

Beazer does not keep their promises. Homeowners here paid close to a quarter of a million dollars for their homes and they expect Beazer to provide what they promised. Every other community in the area has a pool including the Beazer apartments at Bolton's Landing. They made no commitment to this community and get a pool while the homeowners put up their hard earned money and can't get the same treatment. Something is definitely wrong here.

My husband retired from the military so the military was storing our household goods for one year. When we moved to IN we rented an apartment. When we received a verbal notice from the construction manager that the house will be moved in before end of September, we gave our landlord a move-out date of Oct 1st. By the middle of September, we were advised that the house will not be ready for closing until mid of October so we changed our move-out date to Oct 20.

Now due to weather condition, Beazer cannot complete landscaping before the prospective closing date. We have made alternative ways with our lender to close and move in before landscaping is complete (and pay extra) but this option is not possible. Now our landlord had signed a contract with other tenants to occupy our apartment unit on Oct 21. It looks like we are going to be homeless if Beazer does not allow us to be released from the contract. If there is anyone there who could help us with the situation, please!!!!! We realize that the contract says they have 2 years to complete construction, but why promise that it will be complete in 4 months?

I was told by the sales manager that I would have to contact the HOA management company they use for that information. I immediately called and left a message and the next day the management company returned my call. I explained what I needed and why and was told if I wanted a copy of that information I could purchase it from their website. I understand that everyone is out to make a buck or two but I had to purchase the budget! Well to me this is a red flag, so I made the decision that I was not going to go through with the purchase of the home. I immediately emailed the sales manager letting her know what had happened and that I was not going through with the purchase.

Within minutes, the sales manager emailed me most of what I asked the management company for. So now I'm asking myself if the sales manager could get the information that quickly, then why did she tell me I had to call the management company for it? I'm glad I made the decision I did and can't imagine how I would have been treated once I purchased the house. Beazer Homes really need to look at the people who are representing them.

We moved in of the 17th of August. Between June 10, 2013 and August 17, 2013, I have been trying to get Beazer to address problems with the build of the house. I spent weeks going back and forth from Ca. to Goodyear trying on a daily basis to have repairs made before I moved in. The cabinets were damaged and over 70% had to be replaced, and that was after watching them trying to cover cracks and embellishments with a wax pencil. It was only because I was present that I would not accept wax that they finally brought in new panels and trim. The floor tile was cracked and chipped. There is still holes in the grout that have not been repaired. Doors do not close and latch completely. The quartz counter tops have rough patches and when I repeatedly requested that someone come and polish out the rough patches, no one has been sent.

I have asked in writing both to Beazer corporate office in Chandler, AZ and to the development construction superintendent in writing and verbally that I am still waiting on repairs of items. It took over 42 days to get them to come and patch holes in the ceiling in the kitchen and master bedroom. Paint is peeling off the interior doors. An interior electrical outlet was placed under the eave outside and left with open wires. There was supposed to be an outdoor electrical box to string holiday lights. It took over eight weeks to get that fixed and they still have not painted the outside stucco where they had to cut away stucco to put the correct electrical outlet. There were so many finishing nails sticking out in the trim of the house it was ridiculous.

I needed and requested ADA changes since I am disabled and it took over two months to get the grab bars installed in the bathrooms.

I went to have the Washer and Gas dryer hooked up. There was a gas leak I thought coming from the gas dryer connection. I called the fire Dept and the HAZMAT team responded as well as a Southwest Gas emergency worker. It took several hours to trace the gas leak and it was found by the Southwest Gas worker in the attic. The gas line to the heater was leaking and we were told had we activated the Heater, we would have blown up the house. When I reported this to the construction superintendent, he stated it was not Beazer's problem to fix, it was the Gas Co. who was responsible to make sure the gas supply was secure and leak proof. He was flippant and showed no concern at all.

I spoke with the construction super again a few days ago after stopping him in the street and again told him of the things that were yet to be fixed and again was told that he would get on it and schedule the things that need to be repaired. Almost a week has gone by and still nothing. I hope any who read this will think about getting another company's home. Beazer is not a reputable company to deal with based on what I have been subjected to. I have already requested that the company and I go to binding arbitration over these issues and they have yet to respond.

A week later, I smell a gas leak on the outside of my house that requires immediate attention. Same week, we realize the dishwasher is not even getting any water. Again, they blame the manufacturers in these issues when each time, the person that comes out and fixes it points out that it was Beazer's fault. These are the main issues I had, yet I will not waste time to mention the numerous amounts of small issues I had but just keep it in perspective that you WILL have troubles with Beazer even if you are moving into a brand new home. For my next home I will definitely NOT buy from Beazer Homes.

UPDATE: I finally got the bypass removed after going two weeks with an obnoxious hole in my backyard and a black tube running all the way to the side of my house. It was fun explaining to the guests of my housewarming party all the issues I've had :)

"I have received your warranty request from the National Warranty Dept. I need to set an appointment to do an evaluation of your request items. Please be aware that all items requested for warranty services may not be warrantied per the performance standards that was given at contract and that is upheld by the warranty dept. Due to differences in our schedules, it may take a few emails to establish an appointment."

Every time we've called Beazer on these issues, we've been given the runaround. Either the house is settling, or the warranty doesn't cover that particular issue or we need to deal with the subcontractor who built the house (if they are still in business). I refiled a warranty claim on the cabinets and am waiting to hear back from the local representative. Hopefully, this will get resolved, but based on previous experiences, I am gearing up for a battle. My wife and I are just very disappointed with the poor construction methods and materials used by the subcontractors, non-existent quality control during the build and the abysmal customer service after the sale. I would recommend that potential home buyers be very careful when buying in a Beazer community.

I told the project manager about the mold and he had stated to me, "That's because there was water damage." I said to him that this was not disclosed to us or our realtor. He then stated, "This was before you bought the house." Again, this was not disclosed. Two hours later, the project manager showed up and explained how the floor was damaged and how the water came into our home. Yes, our home was flooded and never disclosed to us. I am now sitting here with a home that had water damage and black mold due to neglect on the builder and sales staff. The entire sales staff and project manager knew our house had water damage, covered it up, and then never disclosed this to us verbally or in contract. Sadly, instead of cleaning up the water damage, making all necessary repairs and then selling the home with a disclosure, they hid the damage and sold us this house.

This is consumer fraud. Just fraud. This is exactly why the project manager blew us off on fixing the floors downstairs. Now we have to have the walls opened up and more work done to a brand new home. I'm disgusted that Beazer allows this kind of practice. I would have never purchased a home that had flood damage and never cleaned or repaired properly. This also explains why we've been so sick since we moved into our new home. This list just goes on and on. For five months we've waited for a list of repairs to be competed, hounding them with emails and phone calls.

Just a week ago was when the first contractor showed up as we had no heat on the entire left side of our home. Yes, for five long winter months, no heat. The second contractor came out on May 21, 2013 at the exact same time that the hardwood floors were being taken up due to my complaints of the morning room floor bubbling and the bathroom floor and carpet upstairs was in bad shape (I'll get to the upstairs carpet in a second). The floor contractor for that glued a rip in our floor. Don't ask. Said he didn't even know what to do with the morning room floor. I can see why now he was afraid what was under there. I had showed him upstairs that the carpet had dips in it and hard spots that didn't feel right. I also explained to him that at the top step, you could feel a dip and that I had fallen from the top step.

When he did take that up, what did we find? Bad padding that had faulty issues. When he pulled up where I fell, there was no padding and a huge gap in the sub-floor under it. Basically missing a piece of wood if you look at it. Did he fix the problem? No, he made it worse. He cut my carpet and left it. Then had he the nerve to ask me to sign his work order, which I refused. The project manager saw this while inspecting the mold. Guess what? It's been a week. I'm now sitting here with a floor worse than I started with crumbling concrete on the walk out basement. The floors in the foyer and morning room, I can now understand why they were coming apart (water damage under the floors). Door frame molding that has yet to be repaired. My kitchen faucet needs to be replaced as it leaks. My granite countertops are a mess. My kitchen cabinets need to be fixed. My front porch is falling apart. My master bath vanity top is broken.

The list goes on and on. I would never recommend anyone buying in Auburn Chase. The most deceptive fraud I've ever seen not to disclose damage caused by the builders flooding my home. Then to cover it up and lie. Shame on Caroline, the sales consultant, who knew this and the project manager. Yes, he admitted the fraud. The neighbors also told us what happened. What a way to meet your new neighbors. Shame on Beazer Homes also which have done nothing about this situation.

Ten days later, they said we had to switch lenders because they didn't know enough about our lender and didn't know if they were reputable - multiple emails/calls touting their preferred lenders. They gave us 24 hours to choose a new lender. We pushed back (show us where in the contract it says you get approval of our lender) and they said we didn't have a contract. I asked why they deposited the earnest money if no contract. They again tried to steer me towards their lenders, now saying they had a previous bad experience with our pick (no details) and told me the reason I thought their preferred guy was an idiot was because "it was loud when you talked to him."

I kept pointing out that we are already in underwriting and should be approved in two days for a closing scheduled for 8 weeks out. So where's the problem? They finally agreed to talk to our loan officer to see if their concerns can be alleviated. I've never been pushed so hard by a salesperson to do anything. This is my 4th home (2nd with a builder) and I've bought new and used cars and furniture, etc. This is a ridiculous amount of pressure on us to go with a lender that I told her upfront I was not comfortable with. Their stories/justifications are changing every single time I talk to them.

I advise people to think twice about buying a home from Beazer unless you are comfortable using their lender and likely paying a higher interest rate. I plan to file a steering complaint with the state/federal housing agencies too. If I weren't afraid there would be a huge battle to get back the earnest money, I'd have walked away by now. This is ridiculous.

Beazer cannot fix this. The hot water heater makes loud noises. There is inadequate parking (I feel like I live in NY City looking for a place to park). This was promised as a gated community. So far, the gates are not working, Overall, we are not happy living here. Every day, it's something else. Don't buy anything here. Btw, my daughter has a Beazer house here, and she and her husband has also had numerous problems: water leakage, fireplace falling apart, carpeting and flooring needed to be fixed, and lawn problems. Be forewarned. It is not a picnic living here.

Meanwhile, Larry ** and Beazer Homes have responded to and already corrected countless other homeowners issues (on my street and the street next to mine) with a simple phone call/email, yet they specifically refuse to address mine. The quality of the construction is very poor. The walls are crooked and I've had leaks at every door at some point. My hardwoods were nicked up everywhere. My carpet had stains and hardened paint or drywall mud in every room, etc. My punch list was a mile long at settlement. While the project manager still continues to work diligently to fix the countless issues and I applaud his work, Larry ** and Beazer Homes have been completely negligent on a safety issue related to the entrance to my garage and refused to even respond to the issue knowing it was safety related. I have notified my own realtor and several others that serve my County so their clients don't ever have to experience what I have. I will now file my formal complaints with all of the appropriate regulatory agencies in the hopes that they will require Beazer Homes to fix all the problems with my home.

I brought these issues to Beazer's Virginia office and they refused to give me enough time to get a second opinion. They had two homes, which were the same model as mine, listed next door for $100,000 less. When I brought these to their attention, they tried to adjust the listing to reflect a higher price. They sent me a demand via an attorney and threatened to financially collapse me if I did not close. Two and a half years after closing with the support of the Attorney General's office, the appraiser is facing the disciplinary committee; however, I am still working on getting the initial appraisal issues addressed.

The whole process has left me hating my home and I can't wait to leave. This could have been avoided if they gave me time to get a second appraisal opinion. They could care less about customers. Half the energy efficiency features they sold is a waste of money. I will never refer them to anyone.

When it was time to blue tape, they were supposed to fix all the issues before closing. When we got the keys to our house, none of the repairs were taken care of, and it took them several months to finally fix the issues. The outsourced companies kept blaming other companies for issues, and I was given the run around. This is just a few of the major stuff, but overall, they have not been helpful at all with resolving minor issues; also, the quality of the home is poor. I hate the fact that my walls are uneven and the trim looks horrible. It looks like we have wavy floors. I am embarrassed to show people my new home because it looks like it was cheaply built.

I love the look of my Beazer home. However, looks are very deceiving. This is my first home purchase. My home was built in 2004 and I purchased it in 2008. It is a 3-story townhome. The master toilet has overflowed twice into the kitchen below. The other toilet in the second bedroom overflowed for 4-5 hours, causing damage to all 3 levels of our home. The cost on that repair was around $40,000. Thank God for insurance. The windows are not efficient. We put plastic up over them in the winter and then watch the plastic bubble out with the cold wind. They didn't use flashing on the deck coming off the second floor.

We've had a lot of rain this past week and have discovered the roof is leaking. We have mold and water rings in the ceiling in the master bath. There are water marks above the window. The shower itself has a large crack in it. It's less than 10 years old. A roof should last a lot longer. A few years ago, we watched shingles flying off a neighbor's roof. Wonder how many are missing from ours. They sold the homes with an option of a bathroom on the first floor. We thought ours was stubbed for one and have been using it as a storage closet. Now we want to complete it. The floor is cracked. The toilet drain is too close to the wall and there is no water supply in it.

I called Beazer today about the roof and the first floor bathroom. We'll see what they come back with on it. Because they have done nothing regarding the deck flashing, I'm guessing they will ignore the roof too. We will never buy another Beazer home again!

Now with vacant spots throughout the community where buildings are supposed to have been built and pre-wires for possible new construction lying wide open, this now distressed community is experiencing devastating foreclosure rates. I purchased my townhome for $120k, and there are bank owned properties now selling for $60k. It is hard to believe that both Beazer Homes and Calloway Homes can walk away completely untouched after leaving an entire aftermath of homeowners clawing away to try and hold on in such a distressed community. This townhome is located in a very attractive area in Charlotte, NC, and all of the surrounding townhomes either have sold out or are maintaining their property values at purchase price or better. I have been unable to find competent legal counsel with reference to this issue. I am absolutely certain that myself and any of the owners living in the 6 buildings built by Beazer would be open to full participation on compensation.

The master plan that Beazer provided city officials for my community looked nothing like the finished products they left us with. There was missing landscaping that cost the homeowners over $400,000 and improper grading that caused large puddling in many backyards. Beazer even left our HOA with unpaid bills that were theirs when they controlled the HOA prior to turn over. In one word, Beazer is a disaster. This company is dishonest. My HOA has had to spend 1000s of dollars to fight them in court to try and have them correct many of the problems listed here. Beazer is arrogant. They send out their high-priced attorneys knowing that they have the cash to wear down any HOA. Their homes might look good when staged by their sales people, but in reality you are buying a substandard product. This is a company that took $101 million in stimulus money to further screw us. Don't buy from Beazer. They don't deserve your business.

At the end of 2009, there were problems with cracking down the outside windows and also along the foundation on the outside. Also, there were problems starting inside the house. I filed an insurance claim on May 5, 2010. After a lot of making engineering reports, they said it was due to the unsettlement of the solid and also that the foundation was only 9 inches thick instead of 12 inches. After 2 years of fighting with the insurance company and my attorneys, the insurance company refused to cover the cost of repairs which amounts to around $250,000. I finally did receive a big $6,000.00 after all other expenses were taken out.

I have just gone today on this website and after reading all the complaints about Beazer Homes, I do believe all of these problems to be the fault of their poor quality of work and products. This house is currently rented, but do not receive the amount of my mortgage and still owe $299,000 on the mortgage, and at this time will not be able to sell the property with all the repairs that need to be done for what I owe. I have not contacted Beazer Homes, but if I had, I am sure they would not have concluded it was their problem. I was trying for a solution to these problems because my credit is very good and do not want to hurt that, but may not have any other choice.

I guess I was wrong because the driveway is badly cracked, which started right after I moved in and the inspector told me that it was settling and would be okay. But after one year, it started to sink in the middle. I called Beazer. Someone came out and told me that my warranty had expired. If the inspector had someone to fix the problem and not blown me off, then I wouldn't have the worst driveway in the neighborhood and now I have a torn off gutter and frame that I have to try and fix because Beazer won't return my calls and my insurance won't cover it. When will it end?!

I stupidly signed another contract and picked another lot. After a week, I was told Beazer wanted to end our contract because they felt they could not build a home to our standards. Really! If we had moved into this home, we would have had serious problems within a year or two. I am so sorry I ignored the online reviews and decided to do business with these people. Home buyers beware. Do your research before building or buying from these people. It makes me sad to know someone will buy the crappy house I walked away from.

Here is only a sample of our list: Complete window replacement, all original windows were left on the lot during heavy rain but were installed anyway without primer coat. They have been a constant serious issue. The replacement roofing, beware as when the original roof was being pulled we found that only half had a sub-layer of paper thereby voiding the warranty. Of course, I called the company and their attitude was, “Well, go get a lawyer.” There was constant, and I mean constant, plumbing problems that ruined ceilings, walls, hardwood floors, etc. The laminated cabinetry (yes in a $500,000 plus home) that started to split, peel, and crack about 3 years in. And no, the maker is nowhere to be found. Blocked drainage tubing that ended up flooding the basement 3 times before we had to have it all dug up at significant expense. Sub-par HVAC units (we have 3 BTW) that all required rework and improved installation in the first 2 to 3 years.

And guess what, when they came back the first time after the kitchen ceiling was ruined due to condensation leakage, they found they never completed the vent pipe installation. There was poor yard drainage that creates a pound of about 1' deep during heavy rain. A contractual issue they never made good. The laminated hardwood flooring that we were never warned about spill a small drop and watch it crack and warp. How very nice, I think they sell this stuff at Lumber Liquidators for $0.75/sq. ft. There are many other examples but you all should get the painful point. Yes, I should have sued the company but lost my job a year after we moved in. Without an income I did not have the time or discretionary funds to do so. After that, it became the realization that we would not win as a company that provides garbage of this nature and magnitude must have a staff of lawyers to defend their sub-standard efforts.

All I can say folks is, this is/was the 4th home I have built. And unfortunately, it will be the last and without a shadow of a doubt the absolute worst. Do not buy or build from this company. Save yourself years of headaches and frustration and save yourself a boatload of money! Thank you.

By the time we signed the sales agreement, we were notified by the manager that the price had raised for $30,000 additional and if we wanted the house, they will not honor the upgrades offered in the signed agreement. We are very disappointed with the attitude of Beazer's management, their lack of responsibility and disrespectful way to handle the situation. We thought you were more serious doing business, but my family and I realized you were working the number of the day while we were choosing a house for life. If you would like to discuss the details of my awful experience with Beazer Homes, my contact number is **. Use my email address to contact me if necessary.

Many of my neighbors have been having the same problems, and also have not had their concerns resolved. So, we all end up paying out-of-pocket. One neighbor paid to have a housing inspector come out, she was informed that these homes were built cheaply and shoddily (priced to sell to a lot of first-time buyers). There was a class-action suit back in 2009, and Beazer sent me (and everyone in our neighborhood) a letter imploring me not to join in it and that they would attend to the concerns. Several of us did not join the class action and then we heard nothing from Beazer.

Looking at warranty coverages for this home, which will be 10 years old in 2013, I see now that virtually nothing was covered after 1-2 years. Nothing will be covered in 2013. I am amazed that Beazer could get away with building houses this poorly (aren't houses supposed to last longer than 10 yrs!?). My mother's 30 year old house is still in great condition. And I'm so disappointed in the lack of customer service after having bought the house. It seems to me that Beazer's mission is to get their houses sold and then avoid their customers. Truly, a buyer beware situation. I have no intention of ever buying or recommending Beazer to any of my friends, family or colleagues. A hard lesson learned. I will be paranoid-cautious when buying my next home.

We think Beazer Homes is a big company in USA so we trusted your company. But we don't know why your company use this deception. Like a cheater, no any credit. We want to claim Mr. Jim ** and hope your company gives us the solution.