Adams Homes Reviews

Biloxi, MS

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About Adams Homes

Pros
  • High-quality construction
Cons
  • Delays in construction timelines

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Adams Homes Reviews

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    Page 1 Reviews 0 - 10
    TechPunctuality & SpeedStaff

    Reviewed May 21, 2026

    Very poor quality and workmanship!! I'm in Auburndale, FL and had over 20+ warranty issues with this home after we moved in 2024. The gal we worked with in warranty was very nice and understanding. She did go above and beyond and made sure that every warranty issued was taken care of. We haven't even lived here 2 years yet and are noticing cracking in some of the walls and in the floor tiles. Think twice about buying an Adams Home if you're looking for a good quality home. The contractors don't care when they're throwing up these fast built homes. We feel a lot of them are inexperienced, especially, since the pandemic. The good builders all seemed to leave during that time!!

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    Price

    Reviewed May 20, 2026

    I would never recommend an Adam's home. Everything is cheap quality. The cabinets are not wood. The floors are the lowest quality linoleum as well as cheap quality formidable counter tops. Poor quality light fixtures. The shelf in my closet fell off the wall. All my clothes are on the floor. We've changed light fixtures for better quality. We've changed out appliances for better quality. Need I say more! Very disappointed and we paid top dollar. No garage door opener or gutters. We added all the extras. Steer clear!!!

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      Customer ServicePunctuality & SpeedMaintenanceStaff

      Reviewed May 6, 2026

      My experience after purchasing a home has been disappointing. While the signing process went smoothly and the home itself initially seemed fine, the quality of the appliances and post-purchase support has been frustrating. Within the first year, several appliances either failed or never worked properly from the start. This is especially concerning given that these issues arose so early in ownership. Additionally, the warranty structure has not been helpful—when problems occur, the responsibility often falls back on the homeowner, despite these being early-life defects.

      Homeownership is a major investment, and buyers work hard to save and maintain their credit to make it possible. In return, they should be able to expect reliable appliances and responsive customer service. I’m not sharing this to discourage others, but to encourage improvements in product quality and customer support so future homeowners have a better experience.

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      TechStaff

      Reviewed March 30, 2026

      Overall, I believe Adams Homes builds a quality home, but my home-buying experience was disappointing. There is definitely a need for better quality control during the construction process, as some of the workmanship—especially from contractors like painters—did not meet expectations. Sandra was professional and always made the effort to find information when requested, which I appreciated. With stronger oversight and more consistent contractor quality, the experience could be much better for future buyers.

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      Customer ServiceTechPricePunctuality & SpeedBillingRates

      Reviewed March 12, 2026

      Absolutely terrible experience. My wife and I travelled to Pace FL from TN to meet with Debra Holifield at the Parkland Place model home. We were excited about the whole experience (picked a lot, chose our colors, etc.) and spent days calling lenders to get pre approval letters while drafting up a diagrams for extra lights/outlets/concrete etc. The day after sending them what I thought was our final step before signing a contract, I received a call from Debra informing me they were returning my $1000 earnest deposit check and stated “we aren’t the builder for you.” Can you believe it! (I couldn’t). Please, take my money for the options I’d like! And if it’s not too much trouble, try to put them where I’d like! No, sir, they’re more concerned with throwing these houses up as quickly as possible, the way THEY want (your preferences apparently don’t concern them too much).

      Spending just a little time working with a buyer on where they want lights and outlets to go would have made them almost $30k in profit over base price. How can they be in business when they turn people away for wanting too much of what they offer? Who’s running this clown show!? I’ve never felt so insulted in my life. I’m very disappointed considering the time, effort, and money spent trying to make it work. They could’ve just said “sorry sir, we can’t do that - would you still like to sign a contract anyway?” But instead, they gave me no choice in the matter and simply said “bye”, like Curly Bill to Wyatt Earp in the movie Tombstone. I have never been treated like this from any business and am glad it happened earlier than later - good riddance!! Those pesky homeowners wanting things the way they want -so annoying!

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 14, 2026

      My wife and I purchased our phone back on December 29th, we could be more happy with our decision. Abby Glenn is a fantastic neighborhood that Adams Homes builds in, we love the home and could not ask for a better experience, we worked with Stefani ** who did an outstanding job for us, she's very professional, down to earth, and a decent human being. We love working with her. It was very fast and easy for the whole process, from getting financing to actual move in. Again, if you are looking for a home to purchase in a nice location in Dade City Abby Glen is the place to buy. Many thanks Stefani for helping us make the correct decision.

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      Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

      Reviewed Feb. 6, 2026

      Please reconsider purchasing a home built by Adams Homes, or at the very least, make sure you obtain your own independent appraisal from an appraiser who has no affiliation with the builder. I closed on my brand-new home on January 30, 2026. During my final walkthrough with Rick, the superintendent, I tested the range by turning it on, but I did not test the oven. I was encouraged multiple times during the walkthrough to be sure to call Whirlpool after closing to register the appliance warranties. After moving in on January 31, I used the oven for the first time on February 3 to prepare a seafood broil. I preheated the oven to 350 degrees. Once it reached temperature, it beeped and displayed an error code: ERR / EO / F3. After researching the code, I learned it may indicate faulty wiring. I tried turning the breaker off and back on as suggested, but the issue remained.

      I contacted Adams Homes immediately, hoping they would replace the range in good faith since I had only been living in the home for four days. Rick visited and informed me that because I am now the homeowner, Adams could not assist and that I needed to contact Whirlpool directly using the warranty information provided in the black folder. After a long wait, I reached Whirlpool and was told that a technician must inspect the appliance before any replacement can be considered. The earliest available appointment is one week out. If the range cannot be repaired, I may then have to wait additional time for a replacement, meaning I could be without a working oven for weeks in a brand-new home.

      This situation should not occur in a newly constructed home with “brand-new” appliances. A simple good-faith replacement would have resolved the issue quickly and demonstrated customer care. Instead, I was redirected to the manufacturer only days after closing. The treatment after purchase has been disappointing. Builders should stand behind the quality of what they install in their homes, especially within the first week of occupancy. Buyers should carefully research, read reviews, and consider working with builders who prioritize customer support even after closing.

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      Transparency

      Reviewed Feb. 2, 2026

      My mom recently became a homeowner, and we were happy to work with Mrs. ** who built our home. She made our move-in very easy. She communicated with us thoroughly and always kept us updated on everything.

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      Customer ServiceStaffTransparency

      Reviewed Jan. 15, 2026

      Adams Builders provided a professional and supportive experience throughout the process of purchasing a completed home. From the outset, their team was communicative, transparent, and responsive, which helped make a complex transaction feel more manageable. I am particularly grateful for their willingness to extend and honor builder incentives, even though circumstances ultimately required me to use an outside lender. That flexibility demonstrated a customer-focused approach and a level of integrity that I truly appreciated.

      Throughout the purchase process, Adams Builders showed professionalism, respect, and a genuine commitment to doing what was right for their clients. While any home purchase can involve follow-up items, I felt that concerns were taken seriously and handled appropriately. Overall, I appreciate the care and effort shown by the Adams Builders team and would recommend them to others looking to purchase a quality home from a builder who values integrity and client experience.

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      Sales & MarketingMaintenanceStaff

      Reviewed Jan. 4, 2026

      The only reason they get a star is because of the salesperson who has tried to help. We were told to sign off on the final walk-through and the few things would be fixed. They were not and have not been. The yard is junk, and I was told it was sodded. It wasn’t. The closet organizers have ripped out of the wall, closing personal items to break. None of the wall shelves are in a stud, just in the drywall. Walls are uneven, toilets or not level and painting was done by a bunch of preschoolers. Promises upon promises and nothing! This is already a nightmare and we are only a few months in.

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      Adams Homes Company Information

      Company Name:
      Adams Homes
      Website:
      www.adamshomes.com