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Adams Homes Reviews

Biloxi, MS

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  • High-quality construction
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  • Delays in construction timelines

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Adams Homes Reviews

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    Customer ServiceCoveragePriceRefunds & Payouts

    Reviewed July 22, 2026

    I am SO disappointed in my home. The builder has not fixed any of the issues with the home. Where do I begin. The driveway is cracked and crumbling causing a pothole and tipping hazard. NOT covered. The smoke detector goes off every time you cook because there is NO ventilation in the kitchen. There is a microwave vent which sucks the air from the stove into the bottom of the microwave, then sends it out the top of the microwave to the ceiling causing the smoke detector to go off each time I cook! Peeling fiberglass on the tubs, causing injury. The connection from the dishwasher was incorrectly installed, and called out by the inspector. It was not repaired as stated prior to my moving in. The dishwasher leaked 11 times in the first week causing the "luxury vinal flooring" to get soaked and it is now lifting. AGAIN not covered!

    The finishes are cheap. The bedroom door swings open into the bathroom trapping you in the shower due the the design of the bathroom. The door swings open just enough to lodge in the handle of the shower door trapping you in the shower!! There are light switches in the living room that go to nothing! not even wall switches. The placement of the outlets are in the most bizarre places and NOT where you would need one! Some cabinets have soft close hinges, while others right next to it doesn't! I can't get more soft close hinges even if I paid for them!

    The AC vents weren't balanced. it took a month in the heat of summer to get someone out. It is the ONLY thing that was corrected. The concrete walkway approaching the house is unlevel and a trip hazard. I have tripped, as has the Amazon delivery person. The neighboring vacant home sits with landscaping unattended to. The hurricane drainage ditch is full of weeds preventing water to flow away when needed. I would not have bought here if I knew what terrible warranty service that they have!

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    TechMaintenanceStaff

    Reviewed July 6, 2026

    I rarely leave negative reviews, but I feel it's important to share my experience. I've owned my home for five years, and the problems started within the first year. I had plumbing, electrical, and HVAC issues almost immediately. The builder came out multiple times, but the repairs were never done correctly. Instead of fixing the root cause, it felt like they simply patched the problems long enough for the one-year warranty to expire. As soon as the warranty was over, I was told the issues were no longer their responsibility—even though they had several opportunities to fix them properly while the home was under warranty. The problems didn't stop there. I also had uneven doors and bathroom fixtures that were installed incorrectly, which only added to my frustration with the overall quality of the workmanship.

    Now, my water line has burst, and I'm responsible for the repair. I understand that homeowners are responsible for maintenance over time, but it's hard to accept this many major issues in a home that was built in 2019. The most disappointing part wasn't just the defects—it was the lack of accountability. A builder should stand behind their work, especially when problems are reported during the warranty period but never actually resolved. Based on my experience, I cannot recommend this builder.

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      Customer ServiceRefunds & PayoutsMaintenance

      Reviewed July 5, 2026

      I have owned my home for five years, and unfortunately, my experience has been disappointing from the very beginning. Within the first year, I had multiple plumbing, electrical, and HVAC issues. Despite several service calls, the problems were never properly repaired. Instead of fixing the root cause, it felt like they were temporarily patched just long enough for the one-year warranty to expire. Once the warranty ended, I was told the issues were no longer their responsibility—even though they were never correctly resolved in the first place.

      In addition to the major systems, there were also quality issues throughout the home, including uneven doors and bathroom fixtures that were not installed correctly. Now, my home's water line has burst, and I'm responsible for the repair. It's incredibly frustrating that a home built in 2019 has experienced this many significant problems. I expected much better workmanship and customer service from the builder. Instead, I've been left paying for issues that should have been properly addressed from the start. I would not recommend this builder based on my experience.

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      Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaff

      Reviewed July 3, 2026

      We recently purchased an Adams home in the Aviary in Parrish FL. Pre purchase everyone was extremely accommodating. Saying all the right things to get us to sign the contract. Post purchase has been a completely different experience and very disappointing to say the least. Example: Last week our air conditioning stopped working. We were provided list of phone numbers of vendors to call in case of a problem. Under A/C problems, Del Air Conditioning was listed. We called and a technician came out and said the line needed flushed. He proceeded to fix the problem and charge us $396 (we learned later it should not have been more than $175). He told us the line flush should be done twice a year.

      Our home was built in 2024 and we we just purchased it in February 2026. That means Adams Homes should have had the A/C line flushed 4 times to avoid this problem which they didn’t. We didn’t feel we should have been responsible for this cost since we have only been in the home 4 months. When we contacted Adams Homes they first tried to get out of it by saying they weren’t responsible for that after we made the purchase. We we brought up that it should have been done 4 times already according to THEIR A/C man, then they changed and said Del Air is not the A/C company they use and they weren’t responsible because we went with an unauthorized vendor.

      When we said their representative gave us the list with their name and number to call, they had no answer except to say they would not be covering the repair. I would be very careful in selecting an Adams home when house hunting. Along with this problem we have also had numerous other problems with our home due to (for a lack of a better term) VERY shoddy workmanship. If you’re in the market for a new home, do your homework, and definitely read reviews of home builders. I can’t with a clear conscience recommend Adams Homes due to our experience.

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      Customer ServicePunctuality & SpeedTransparency

      Reviewed June 1, 2026

      Adams Homes was great during the building process, and we were excited to move into our new home. Unfortunately, our experience after closing has been very different. About six months after moving in, we began experiencing significant issues with our HVAC system. We reported the problem and were repeatedly given temporary fixes, but the underlying issue was never resolved. Now, going into our second summer in the home, we are dealing with the same problems all over again.

      We live in Mississippi, where summer temperatures regularly reach the 90s and above, so having a properly functioning air conditioning system is essential. Despite multiple service requests and ongoing communication, it has been extremely difficult to get timely responses or meaningful action from the warranty department. Updates are infrequent, and resolution of the issue has been frustratingly slow.

      While we were pleased with the home-buying and construction process, the warranty support and follow-through after closing have been disappointing. Homeowners should not have to spend years fighting to have ongoing issues properly addressed. Based on our experience, I would strongly encourage prospective buyers to consider not only the construction process, but also the level of warranty support they may receive after moving in.

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      Customer ServiceCoverageSales & MarketingMaintenanceStaff

      Reviewed May 31, 2026

      If this builder wants to stay competitive with giants like D.R. Horton or Lennar, their customer service and sales operations desperately need a revamp. The sales representation here is highly inconsistent. On one hand, you have the seasoned reps who have been around a while, but they routinely leave the office covered by people on weekends who have absolutely no idea what's going on. On the other hand, the newer reps are left completely in the dark with little to no support or training. In real estate, time kills deals. There is an absolute lack of urgency across the board here. If they expect to compete in this market, they need to fix their communication, properly support their new staff, and establish a reliable weekend presence.

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      TechPunctuality & SpeedStaff

      Reviewed May 21, 2026

      Very poor quality and workmanship!! I'm in Auburndale, FL and had over 20+ warranty issues with this home after we moved in 2024. The gal we worked with in warranty was very nice and understanding. She did go above and beyond and made sure that every warranty issued was taken care of. We haven't even lived here 2 years yet and are noticing cracking in some of the walls and in the floor tiles. Think twice about buying an Adams Home if you're looking for a good quality home. The contractors don't care when they're throwing up these fast built homes. We feel a lot of them are inexperienced, especially, since the pandemic. The good builders all seemed to leave during that time!!

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      Price

      Reviewed May 20, 2026

      I would never recommend an Adam's home. Everything is cheap quality. The cabinets are not wood. The floors are the lowest quality linoleum as well as cheap quality formidable counter tops. Poor quality light fixtures. The shelf in my closet fell off the wall. All my clothes are on the floor. We've changed light fixtures for better quality. We've changed out appliances for better quality. Need I say more! Very disappointed and we paid top dollar. No garage door opener or gutters. We added all the extras. Steer clear!!!

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      Customer ServicePunctuality & SpeedMaintenanceStaff

      Reviewed May 6, 2026

      My experience after purchasing a home has been disappointing. While the signing process went smoothly and the home itself initially seemed fine, the quality of the appliances and post-purchase support has been frustrating. Within the first year, several appliances either failed or never worked properly from the start. This is especially concerning given that these issues arose so early in ownership. Additionally, the warranty structure has not been helpful—when problems occur, the responsibility often falls back on the homeowner, despite these being early-life defects.

      Homeownership is a major investment, and buyers work hard to save and maintain their credit to make it possible. In return, they should be able to expect reliable appliances and responsive customer service. I’m not sharing this to discourage others, but to encourage improvements in product quality and customer support so future homeowners have a better experience.

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      TechStaff

      Reviewed March 30, 2026

      Overall, I believe Adams Homes builds a quality home, but my home-buying experience was disappointing. There is definitely a need for better quality control during the construction process, as some of the workmanship—especially from contractors like painters—did not meet expectations. Sandra was professional and always made the effort to find information when requested, which I appreciated. With stronger oversight and more consistent contractor quality, the experience could be much better for future buyers.

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      Customer ServiceTechPricePunctuality & SpeedBillingRates

      Reviewed March 12, 2026

      Absolutely terrible experience. My wife and I travelled to Pace FL from TN to meet with Debra Holifield at the Parkland Place model home. We were excited about the whole experience (picked a lot, chose our colors, etc.) and spent days calling lenders to get pre approval letters while drafting up a diagrams for extra lights/outlets/concrete etc. The day after sending them what I thought was our final step before signing a contract, I received a call from Debra informing me they were returning my $1000 earnest deposit check and stated “we aren’t the builder for you.” Can you believe it! (I couldn’t). Please, take my money for the options I’d like! And if it’s not too much trouble, try to put them where I’d like! No, sir, they’re more concerned with throwing these houses up as quickly as possible, the way THEY want (your preferences apparently don’t concern them too much).

      Spending just a little time working with a buyer on where they want lights and outlets to go would have made them almost $30k in profit over base price. How can they be in business when they turn people away for wanting too much of what they offer? Who’s running this clown show!? I’ve never felt so insulted in my life. I’m very disappointed considering the time, effort, and money spent trying to make it work. They could’ve just said “sorry sir, we can’t do that - would you still like to sign a contract anyway?” But instead, they gave me no choice in the matter and simply said “bye”, like Curly Bill to Wyatt Earp in the movie Tombstone. I have never been treated like this from any business and am glad it happened earlier than later - good riddance!! Those pesky homeowners wanting things the way they want -so annoying!

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 14, 2026

      My wife and I purchased our phone back on December 29th, we could be more happy with our decision. Abby Glenn is a fantastic neighborhood that Adams Homes builds in, we love the home and could not ask for a better experience, we worked with Stefani ** who did an outstanding job for us, she's very professional, down to earth, and a decent human being. We love working with her. It was very fast and easy for the whole process, from getting financing to actual move in. Again, if you are looking for a home to purchase in a nice location in Dade City Abby Glen is the place to buy. Many thanks Stefani for helping us make the correct decision.

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      Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

      Reviewed Feb. 6, 2026

      Please reconsider purchasing a home built by Adams Homes, or at the very least, make sure you obtain your own independent appraisal from an appraiser who has no affiliation with the builder. I closed on my brand-new home on January 30, 2026. During my final walkthrough with Rick, the superintendent, I tested the range by turning it on, but I did not test the oven. I was encouraged multiple times during the walkthrough to be sure to call Whirlpool after closing to register the appliance warranties. After moving in on January 31, I used the oven for the first time on February 3 to prepare a seafood broil. I preheated the oven to 350 degrees. Once it reached temperature, it beeped and displayed an error code: ERR / EO / F3. After researching the code, I learned it may indicate faulty wiring. I tried turning the breaker off and back on as suggested, but the issue remained.

      I contacted Adams Homes immediately, hoping they would replace the range in good faith since I had only been living in the home for four days. Rick visited and informed me that because I am now the homeowner, Adams could not assist and that I needed to contact Whirlpool directly using the warranty information provided in the black folder. After a long wait, I reached Whirlpool and was told that a technician must inspect the appliance before any replacement can be considered. The earliest available appointment is one week out. If the range cannot be repaired, I may then have to wait additional time for a replacement, meaning I could be without a working oven for weeks in a brand-new home.

      This situation should not occur in a newly constructed home with “brand-new” appliances. A simple good-faith replacement would have resolved the issue quickly and demonstrated customer care. Instead, I was redirected to the manufacturer only days after closing. The treatment after purchase has been disappointing. Builders should stand behind the quality of what they install in their homes, especially within the first week of occupancy. Buyers should carefully research, read reviews, and consider working with builders who prioritize customer support even after closing.

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      Transparency

      Reviewed Feb. 2, 2026

      My mom recently became a homeowner, and we were happy to work with Mrs. ** who built our home. She made our move-in very easy. She communicated with us thoroughly and always kept us updated on everything.

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      Customer ServiceStaffTransparency

      Reviewed Jan. 15, 2026

      Adams Builders provided a professional and supportive experience throughout the process of purchasing a completed home. From the outset, their team was communicative, transparent, and responsive, which helped make a complex transaction feel more manageable. I am particularly grateful for their willingness to extend and honor builder incentives, even though circumstances ultimately required me to use an outside lender. That flexibility demonstrated a customer-focused approach and a level of integrity that I truly appreciated.

      Throughout the purchase process, Adams Builders showed professionalism, respect, and a genuine commitment to doing what was right for their clients. While any home purchase can involve follow-up items, I felt that concerns were taken seriously and handled appropriately. Overall, I appreciate the care and effort shown by the Adams Builders team and would recommend them to others looking to purchase a quality home from a builder who values integrity and client experience.

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      Sales & MarketingMaintenanceStaff

      Reviewed Jan. 4, 2026

      The only reason they get a star is because of the salesperson who has tried to help. We were told to sign off on the final walk-through and the few things would be fixed. They were not and have not been. The yard is junk, and I was told it was sodded. It wasn’t. The closet organizers have ripped out of the wall, closing personal items to break. None of the wall shelves are in a stud, just in the drywall. Walls are uneven, toilets or not level and painting was done by a bunch of preschoolers. Promises upon promises and nothing! This is already a nightmare and we are only a few months in.

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      PricePunctuality & SpeedHonesty & Transparency

      Reviewed Dec. 24, 2025

      Not sure if this is a common problem with newer american houses since this is my first home, but purchased in late 2023 and let me just say for nearly $400k, quality control should be a higher priority for this company than it is. There’s no excuse for the subpar quality homes they’re putting up and obviously cutting corners in the process. It costs these builders no more than half to build. Based on my experience and experience of others it seems that they are building the cheapest presentable home possible with a few good features, knowing things will start to fall apart quickly after purchase, forget staying in strong condition for 20-30 years..

      Where are the honest builders that prioritize quality reputation and longevity, without cutting corners. I’ve attached a few pictures of how the house in almost every corner is splitting at the seams. I’ve done nothing to cause this I don’t even have children. The cabinets are also peeling and just not holding up as I would have expected at just year 2, I am concerned for what else will fall apart by year 5. I am disappointed and expect better from home building quality. People are working hard to be able to afford these inflated ass homes, we deserve better. This has me so annoyed I’m considering learning to become a builder so I can compete and prioritize quality because this company and many others obviously are not. And the profit is there so there are no excuses not to. Do better. Stop cutting corners on labor, materials and QC. It’s really a shame.

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      Verified purchase
      TechPunctuality & SpeedStaff

      Reviewed Dec. 23, 2025

      Review for Adams Homes – Ocala, FL. Our experience with Adams Homes has been extremely disappointing, and at this point, deeply concerning. It has now been over 14 months since A2Z Home Inspector LLC submitted our 11‑month inspection report on September 30, 2024 for our home at **. Despite repeated follow‑ups, only three items from that report have been addressed. The majority of issues remain unresolved with no clear timeline or accountability. This level of delay is unacceptable. Adams Homes is contractually responsible for correcting all issues identified before the one‑year mark, yet they have failed to meet that obligation. The lack of timely action has caused significant stress and disruption to our household.

      To make matters worse, the septic system issue reported on May 11, 2025 is still not fixed. Marion Septic’s inspection on May 12 claimed that the NOR water filtration system was overloading the septic tank and drain field, but this is completely incorrect. Our water filtration system drain is not connected to the septic system at all. The only system tied to the septic is a Kinetico K5 under‑sink unit, which uses approximately 1 gallon of water per gallon filtered—roughly 2–3 gallons per day. This misinformation has delayed proper diagnosis and repair, leaving us with a problem that directly affects essential daily use of our home. Below are the outstanding issues that Adams Homes has still not addressed:

      Front Entry Door
      • Exterior light visible through door frame, allowing outdoor elements to enter

      • Missing weatherstripping needed for a proper seal

      Stucco
      • Dark staining on exterior stucco (patio enclosure, around window and door)

      • Needs evaluation by a qualified contractor

      Exterior Lighting

      • All exterior coach lights installed crooked and require adjustment

      Garage
      • Large crack in corner of garage wall
      • Holes and gaps that need sealing

      • Exterior light visible through framing at top of 2x6

      HVAC / AC Unit
      • AC compressor pad not level, risking shortened motor life
      • Compressor makes loud, unusual noises at startup/shutdown

      • Requires evaluation by HVAC contractor

      Kitchen Flooring
      • Damaged grout lines, including one continuous 15–20 ft section
      • Possible missing underlayment beneath tile

      • Needs professional assessment and repair

      Guest Bathroom
      • Fiberglass shower/tub panels installed unevenly with large gaps
      • High risk of water infiltration and moisture damage

      • Requires repair or replacement

      Master Bathroom
      • Missing/damaged grout around shower drain and shower head base
      • Cracked tile near toilet

      • Requires re‑grouting and tile replacement

      Bedroom 3
      • Evidence of past leak; stains visible on baseboard
      • Baseboard/drywall never removed to confirm absence of mold

      • Requires proper removal and replacement of affected materials

      After more than a year of waiting, it is clear that Adams Homes has not taken their warranty obligations seriously. Homeowners deserve better than being ignored, delayed, and left with unresolved structural and functional issues. I hope this review encourages Adams Homes to finally take responsibility and address these long‑overdue repairs.

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      Reviewed Dec. 22, 2025

      I purchased my home in May of 2024. Within that time frame we had issues with side paneling falling off the home on several occasions in different locations on the home. They did address these because it was with the first year of purchase. A little over the first year of purchase we experienced nail pops in the ceiling and walls a great amount for a new construction. The door framing in the home is so horrible. Most of my doors with not close, or stay open. I told Adams and they refuse to address these issues. A lot of the other homeowners are complaining of same issue.

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      Reviewed Dec. 1, 2025

      Very unhappy with this builder. We put down $1,000.00 to "hold" a house during the construction phase. We did not sell our house, therefore could not go through with the purchase. The lot was not level, which was a problem with many of the house sites in that area of building. Water run off in the front of the house. They never told us the $1,000.00 was not refundable. It is not. Please do your research. We lost the $1,000.00 because we did not fully vet this builder.

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      Customer ServiceContract & TermsTechPriceRates

      Reviewed Nov. 15, 2025

      I give Adams Home a rating of "ZERO." They want a Thousand dollars from you, contract is very long, but in their interest only pertaining to company. Such as signing up with septic service for one year with their person of choice and upon completion of year follow up with building Department by paying yearly fee. Yearly fees for what? People are running away from HOA's. Overprice house and have or want you to sign an addendum to pay difference at closing. If any Monies are owed to building of home, you will be responsible. They charge for garage remotes. This company plays games with people and is not straight/forthcoming. They need to change their ways. They also change their realtors like drinking coffee. This company is a fraud and the government should protect consumers.

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      Sales & MarketingStaff

      Reviewed Oct. 30, 2025

      Terrible builder. Were not vary from their plans. They do things their way and will not accept your opinion. One incident replace air conditioning right behind master bedroom when told not to. Terrible finish work. Convertible sales relations. Promise the Moon by salesmen but only received minimal support from builder. Drywall work was horrible. Finish carpentry was terrible. Was lie to by general manager and sales agent all along the way. How am I supposed to be ready in August. Was not ready till almost December. General manager told me, "If you want a custom-built home go somewhere else." They do not do custom work and what you see is what you get. He said, "We are not a custom builder," over and over again stating they only build a moderate home and nothing special.

      We had a ant problem because they built on a ant Hill area. We told them that we needed to be treated and he brought Raid and sprayed instead of having a professional come and do it. Do not believe a word they say. They will not compromise what they do and what they do is very bad. Building supervisor has no control of his crews and they do as they please when they please.

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      CoverageMaintenance

      Reviewed Oct. 29, 2025

      I purchased an Adams Home in March 2023 in Florida. Here is my situation in October 2025: During a routine semi-annual maintenance check of my HVAC system, mold was discovered in ductwork, air handler and along the wall. The install of the HVAC system was done shoddily 3 years ago when the home was built, per the HVAC company I hired. The mold discovered was a result of static pressure, poor ducts and unsealed ducts. The A/C unit was also considered not large enough for the square footage of the house. A 3.5 ton unit should have been installed versus a 3.0 ton. Unfortunately, I had to contract to have all ductwork replaced, new 3.5 ton A/C unit and air handler installed. The warranty for the system expired so I am now owing tens of thousands of dollars to replace an HVAC sytem that I paid for less than 3 years ago. The 3 ton A/C unit was fine, just too small for the house.

      On a second note, whenever it rains, there is a swamp between my home and neighbors on both sides. Adams homes did a sub-pa (poor) job in grading when preparing the lot. I have attempted to alleviate the situation, short of installing a French Drain. If you are considering an Adams Home, please consider my input. There are more issues that I have that include sloppy painting, water heater missing a pan on the floor and flashing around air vents, but those are for another time.

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      Customer ServiceCoveragePunctuality & SpeedTransparencyCommunication

      Reviewed Oct. 27, 2025

      As a first-time homebuyer, I had an extremely disappointing experience with Adams Homes. After signing the contract in April and providing a deposit, I expected progress on my home. However, by October, the foundation still hadn’t been poured despite being given three specific pour dates. Each delay was blamed on “permitting issues,” but I later learned the company was waiting for a check from their home office to cover permit costs. To make matters worse, every time I spoke with someone at the office, I was given a different story, adding to the confusion and frustration. When I tried to escalate the issue, the regional manager refused to speak with me directly, insisting I write an email to the branch manager to be forwarded to him, further delaying resolution.

      Meanwhile, Adams Homes was actively building other homes in the same neighborhood, leaving mine neglected. I also learned that a friend faced the same issues with Adams Homes in a different development, suggesting a pattern of poor management. After all this, the company initially refused to release me from the contract and, even when they finally did, they retained my deposit, adding financial insult to injury. The lack of transparency, inconsistent communication, and constant runaround made this process incredibly stressful. I strongly advise against working with Adams Homes due to their poor communication, unreliable service, and unfair business practices.

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      Coverage

      Reviewed Oct. 14, 2025

      Title: Very disappointing experience with Adams Homes Construction. I purchased an Adams Homes property in Ocala, Florida (Brookhaven community), and what seemed like a dream home turned into a nightmare. After moving in, we discovered serious soil erosion and foundation issues — the ground under our home has collapsed, leaving visible gaps and cracks. We contacted the builder and their warranty company (Maverick), but both have refused to take responsibility, saying the issue is not covered, even though the damage clearly came from poor soil preparation during construction.

      We’ve had engineering reports and county inspectors confirm the ground was not properly compacted before the home was built. If you’re planning to buy a home from Adams Homes, get an independent inspection of the lot and foundation before signing anything. This experience has been extremely stressful and disappointing, and I would never buy another home from them. 📹 Video evidence: Watch here. This video shows the actual depth and erosion under the house foundation at **, Ocala, FL.

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      Customer ServiceTechPriceMaintenanceFollow-Through

      Reviewed Sept. 23, 2025

      If I could give them zero stars, I would. I would never recommend this company to anyone considering buying a new build. They cut corners at every stage of construction—materials were cheap, workmanship was sloppy, and attention to detail was nonexistent. Problems started showing up almost immediately after we moved in, from having to have our entire master bath rebuilt, to over an inch gaps in the landing of the stairs, cracks on the foundation of the home, having our brand new HVAC system rebuilt within a week of living here. To then it not working properly for an entire year and getting gaslit by them and their crappy contractors.

      What makes it worse is their complete lack of accountability. Their customer service is awful. They do not answer calls, ignore emails, and refuse to follow through on warranty claims. It’s been impossible to get anyone to take responsibility for the issues, let alone fix them. Buying a home is supposed to be exciting, but this company turned it into a nightmare. If you value quality, integrity, and peace of mind, stay far away from them. I truly mean it.

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      Verified purchase
      PricePunctuality & SpeedStaffRates

      Reviewed Sept. 12, 2025

      We were looking for a house that was turnkey for our daughter. The neighborhood that she now lives in is very safe and comfortable for her. The house matches her vibe and is the perfect size for her to grow into over the years. The house is also priced very well. The details in this house and customization are amazing. I can see this house going up in value over the next few years, not only because of the quality work but the neighborhood that it is located. We also had the most amazing realtor, Natalie **. I looked at many other homes and because of our realtor, she is the one who sealed the deal. From the beginning to closing, it was a great experience. Even after the close, the team has been very responsive and helpful with questions and even taken care a few minor repairs needed in a timely/prompt fashion. I highly recommend Adams Homes.

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      Staff

      Reviewed Sept. 1, 2025

      The home, overall is just fine and exactly what we were looking for and wanting. Good work, and time spent making it right. Now. The yard. If you want rocks and dead grass, sign them up. I haven’t planted a single plant with removing around 3.5-5 gallons of ROCKS. I live in North GA so I would expect some PWR to be experienced but this is gravel from the construction and bricks. They don’t warrant the yard and grass doesn’t grow on rocks. Do better guys and take care of paying customers.

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      Customer ServiceContract & TermsTechSales & MarketingPriceStaffTransparencyHonesty & Transparency

      Reviewed Aug. 30, 2025

      Updated on 10/14/2025: I closed on my new Adams Homes house in August 2025, and before I even moved in, my home flooded due to a major plumbing error (the plumber capped the wrong drain line behind my washer, which caused the entire washer load to dump inside my walls and across my kitchen, laundry room, and garage). When I reached out for help, my builder Louie and his supervisor promised to come inspect multiple times but never showed up.

      The plumber that Adams Homes had sent became hostile, accused me of causing the issue, and falsely told me that “clean water won’t mold or mildew.” No one from Adams Homes provided any assistance. Luckily my neighbors brought industrial fans, and I had to open my own wall and run dehumidifiers for days. This disaster delayed my move-in, cost me time and money, and caused significant stress. The complete lack of accountability and customer care has destroyed my trust in this company.

      What made this experience worse was the complete lack of follow-up afterward. No one from Adams Homes ever checked on the damage, followed up on my situation, or ensured that proper remediation was done. I was repeatedly promised inspections that never happened and left to handle everything on my own. For a brand-new home, this is unacceptable. Adams Homes has shown zero regard for their customers once the sale is complete.

      Original Review: Unfortunately I’ve recently closed on an Adams home. I will warn you that their “realtors” are inept at communication at best and unethical at worst. Lack of quality and pressure to buy on a place that I was contracted into. Lies and withholding information about the area. Unfortunately I lack any prior knowledge of home ownership so only now after talking to some other new homeowners and I realizing my experience is due to this company and not the norm.

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      Staff

      Reviewed Aug. 24, 2025

      We purchased a brand new build in Palm Bay Florida 2/2025. Buying process was excellent. We have lived here for 6 months and the last 2 months we have started having septic issues. It has been such a hassle dealing with the warranty representative and getting someone out timely. We currently have sewage backing up in the toilets and sink. Our house smells awful and we are unable to use the restroom because our toilets won’t flush. We are unable to reach anyone on the weekend to help us. We are so frustrated and seeking an attorney at this point. What we thought was our dream home has now become a nightmare. It is my husband and son in a 4 bedroom house and we are mostly gone during the week. This I should not be happening. Highly discourage Adams homes if you’re looking to purchase.

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      Reviewed July 27, 2025

      RJ sold us an Adams home with hay for lawn... When we moved in we were told you're barking up the wrong tree .... They won't give us a lawn.... Plus we need a well which we never were told that the water here is outrageous so it's been a horrible experience when this was suppose to be our retirement with peace and happiness.... Thanks a lot.... Don't buy in juliette falls from adams homes in dunnellon fl....

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      Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaffRates

      Reviewed June 30, 2025

      I am writing this in hopes that anyone interested in purchasing an Adams Homes house sees it and can benefit from our situations. One - the install on our HVAC system was done incorrectly and only 3 years in this home, we are having to replace the entire system, because it is covered in mold. The A/C unit is also inadequate for the square footage of this house. At MINIMUM we should have a 3.5 ton; by professional HVAC standards we should have a 5 ton. They installed a 3-ton and then botched the duct installation. Now we are looking at a $45,000 price tag to replace the ductwork and get an appropriate-sized A/C - as well as throwing away a perfectly good 3-year old, 3-ton A/C unit. It wasn't adequate, but it did the best it could, until we realized how overworked it was.

      The builder warranty only covers systems for 2 years, and although I still filed a claim against the warranty, we are not holding onto any hope that Adams Homes will care or cover their mistakes. All this was found out because the concrete pad outside has been sinking since day one and we called our AC company to come quote us on pouring a new one. We noticed the sinking pad during our walk-through and put it on the list - they told us they fixed it, but what they did was lay down new sod on one side to make it look like it was level. When the A/C company came out to quote us, that's when we learned we have the wrong size A/C unit for our home - its not even close. We asked them to inspect the ductwork for us as a favor, and that's when the mold was discovered.

      Two - After we finish dealing with replacing the HVAC system, we are going to have a full electrical system check done. A power surge in broad daylight, outlets that randomly stop working, and same-circuit lights/outlets working/not working went from being one minor thing to adding up to "all these are probably related." There was either another bad install, below-standard/faulty equipment used, or both. The unlabeled electrical box at our walk-through should have been our first clue that things needed to be further inspected, but the lights and outlets we tested that day worked, so it wasn't something we thought about until it was a done deal.

      When you do your walk through, ask questions about what you can't see. Insulation, brand names, country of manufacture, measurements. Better yet - HIRE AN INSPECTOR to do your walk through with you, and get over to the house as its being built on random days. Take pictures for professionals that can answer questions about what you are getting. Review your home policy and make sure you are installing specific things that can get you dropped or denied.

      Three - the grading of the lots in our development are terrible, and water runs too quickly from yard to yard in high volumes, as it is trying to make its way to the sewers. The lower half of our yard is always swampy - it never fully dries out. We have replaced the sod on that side of the house twice and have given up. By county laws and HOA rules, we are not allowed to change the grading ourselves or install things like French drains, so we truly have no LEGAL recourse. And even if we did change the grading, it would only make our neighbor's yard worse, and in good conscience, we won't do that to them. Grading is not warrantied by Adams Homes, so if you even suspect the grading of the lots look like something you don't want to deal with, move on.

      Do not be afraid to walk away from Adams Homes - I am beginning to wish that we did. Yes, we love our home overall, but in hindsight, I would have walked away from all of this. If you like what you see, do not be lulled into a false sense of "its brand new, so nothing is wrong with it." Do not assume that installs are being done correctly, especially in a new development where crews are slamming out homes. Demand ABOVE-STANDARD quality - Adams prices are competitive because they use products whose qualities just meet the most minimum of codes/standards, so just know you will be replacing things within a few years, and that will cost you way more than mortgaging a higher-priced home across the street that has upgrades.

      Your walk-through. Do not let the person Adams assigns to you talk you in or out of anything that you want on that list. They are trained to continue to sell you. They will joke and laugh with you and don't fall for it. Force them to be all-business and bring extra papers with you. Put anything on that list you want changed and do not let that person tell you it is unreasonable. And do not them "make the change real quick right now." That is not the purpose of this walk-through, but they will try. They will pull out their screwdriver and then call it done. NO. It goes on the list. Then when you go back for your follow-up, check every item again. Bring your own level, outlet testers, monitors, bring it all. Spend all day there if you have to. Let your inspector do it too. If one thing is not fixed to your satisfaction, DO NOT SIGN THAT IT IS.

      The man that did our walk-through "Mike" actually said that our float switch pipe on the A/C unit was not set up the right way and moved it. Four days later, after moving in, our condensate line was backed up, the A/C was dead and our living room was flooded. When the A/C technician came out, they said the float switch pipe had gotten moved - and put it back in its original position. Our ADAMS HOMES person caused that problem for us, 100%, less than a week after moving in. Do not let that person touch ANYTHING in your home - document what you think is wrong and let Adams handle it with a professional.

      And last but not least, if you can get your hands on an extended-warranty somehow, before you close, do it. The warranty that Adams Homes offers is only good for 2-years on systems and 10-years on foundations. So about the time you actually realize you have mold in your ductwork or that each small thing that is wrong adds up to one big problem, you are outside of the warranty time period and you're on your own. Get one that is comprehensive and actually covers you appropriately, and pop for a mold add-on to your insurance policy. Believe me, if you end up needing it, its worth having. The builder warranty is designed to cover THEM, not YOU. Adams Homes should be embarrassed at what they have done. Good luck to you.

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      Sales & MarketingHonesty & Transparency

      Reviewed May 30, 2025

      I absolutely adore my Adams Homes! ❤️ Adams Homes beautifully combines space, elegance, and top-notch quality. When you choose to invest in one of their houses, you're not just purchasing a property; you're embracing your very own home sweet home—a delightful little piece of paradise. If they ever consider hiring me for advertising, I’d gladly jump at the opportunity! But honestly, it’s not just advertising; it’s a heartfelt testimony of my journey in acquiring my dream home.

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRatesTransparencyHonesty & Transparency

      Reviewed May 28, 2025

      Don't trust the A+ rating on BBB of this dishonest and uncaring company. Communication: 1/5. Reliability: 1/5. Trustworthiness: 1/5. Customer Service: 1/5. We bought a new build in AL, and the kitchen island cabinet was installed incorrectly and broke the water line, which led to water/black mold under floorboards and cabinet walls. Their warranty states AH will repair issues “of substantial nonconformity,” so we notified them immediately.

      Over the next four weeks, AH slow-walked repairs, requiring constant calls and emails to schedule technicians. We had to stay in a hotel while constantly traveling back and forth to the house for repairmen that routinely never showed up. When my wife initially expressed concern about the black mold, the AH production manager dismissed the concern and called the hotel stay an “overreaction”, stated “I know it’s because you’re a new mom,” and said his own children grew up in an older home that likely had black mold, so we shouldn’t worry about it.

      After a month, the black mold was gone and our sink functioned, but it took two more months to repair secondary effects, like drywall, sheet rock, etc. When we asked for a refund of our hotel costs (what else would you do with two toddlers in a black mold house?), they denied it and barely offered an apology, claiming they responded to the issue as quickly as possible.

      Even with BBB arbitration, AH claimed they had “no contractual or legal obligation to [repair/replace the cabinet, flooring, and water line], as opposed to patching the 6’’ x 6’’ portion of the wood where mold was present.” However, the text of their own warranty denies this, and when questioned on the duplicity, AH did not respond.

      AH is terrible at responding to repair requests. We have lived here nine months and stuff like unaligned doors still aren’t fixed. They are not transparent, responsive, reliable, or trustworthy. They can’t even be held to the text of their own warranty document. I can’t underscore it enough – do not buy from Adams Homes!

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      Sales & MarketingStaff

      Reviewed May 14, 2025

      We purchased a home from Adams Homes in Swann Hill, Statesville NC. The sales agent was absolutely great. The construction and amenities exceeded our expectations. Would definitely recommend them. If we were to move again we would seek them out. We had been looking at purchasing a lot and having them build on it. We couldn't be happier.

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      Customer ServiceMaintenance

      Reviewed March 10, 2025

      If you buy a home from Adams, double and triple check your floor plans. We recently discovered that our home was supposed to have a living room window. I reached out to the Greenville, SC office to address this issue. The production manager, Chip **, refuses to fix this issue. One would expect more with their customer service and quality of work. Buyer beware, especially if Chip ** is involved.

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      Sales & MarketingStaff

      Reviewed Feb. 24, 2025

      Doris referred our Real Estate needs through Jack Conway Referral Registry. They got in touch with Melonie ** of Epique Realty in Beverly Hills, FL who in return referred us to Karen who represents Adam's Homes at Fairways at Twisted Oaks. We looked at several different new homes for sale in this community with Melonie. Once we decided on a home, Melonie introduced us to Karen who was very friendly and knowledgeable. She put together all the paperwork we needed to fill out to purchase our home. There was a lot of paperwork to fill out and Karen made it look so easy; she definitely knows her job. From there Karen introduced us to Jacob the Superintendent at the property. He was extremely friendly, knowledgeable and very approachable during our home buying process.

      There were a couple of small Warranty issues that were immediately addressed by Jacob and Angel the Warranty Coordinator. We were extremely happy with everyone involved in our home buying process and would definitely recommend Adams Homes to our clients/family and friends. Thank you again for making our home buying process a pleasure.

      Thank you,

      Doris and Kevin **

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      Sales & MarketingPricePunctuality & SpeedBillingRates

      Reviewed Jan. 15, 2025

      Please run far, far away from ADAMS HOMES. They will scam you out of months and months of waiting to purchase one of their properties. Only to be told the appraisal value came in under the sales price and that you have to pay $40,125 on top of the $20,000 down payment for a house that they are selling that at the time we tried to purchase it was $393,125. Now it’s $404,125 and the appraisal value is only $353,000. Don’t fall for the scam.

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      Staff

      Reviewed Dec. 13, 2024

      I bought an Adams home five months ago and I absolutely love it! It is perfect and I have no complaints with my home. They do an excellent job with the homes and I love how they look so different meaning they change the colors, some stone work, some brick work, so they all don't look alike like some other communities and builders. I would absolutely buy another Adams Home if needed. The people I worked with when buying the home were wonderful too. Very kind and helpful.

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      CoveragePrice

      Reviewed Oct. 22, 2024

      There are many builders, but I purchased an Adams home. Nothing will absolutely perfect but, there are things that should be better. Living in Florida great pain is taken to try and make them "hurricane" proof! They make the walls cement block and the roof good for 125 MPH. But they attach cheap roof vents. Recently, we stayed through Hurricane Milton. No damage to the exterior but the interior was soaked because of cheap roof vents. The problem is Adams knew they were cheap, but didn't install better ones. Then they insist they don't cover the damage because it's a hurricane? If I had to do it over, I'd buy from a different builder. At no time did Adams state that the roof vents were no good in a hurricane and installed shoddy ones. I think an attorney could have a ball with this one.

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      Adams Homes Company Information

      Company Name:
      Adams Homes
      Website:
      www.adamshomes.com