Adams Homes Reviews

I rarely leave negative reviews, but I feel it's important to share my experience. I've owned my home for five years, and the problems started within the first year. I had plumbing, electrical, and HVAC issues almost immediately. The builder came out multiple times, but the repairs were never done correctly. Instead of fixing the root cause, it felt like they simply patched the problems long enough for the one-year warranty to expire. As soon as the warranty was over, I was told the issues were no longer their responsibility—even though they had several opportunities to fix them properly while the home was under warranty. The problems didn't stop there. I also had uneven doors and bathroom fixtures that were installed incorrectly, which only added to my frustration with the overall quality of the workmanship.

I have owned my home for five years, and unfortunately, my experience has been disappointing from the very beginning. Within the first year, I had multiple plumbing, electrical, and HVAC issues. Despite several service calls, the problems were never properly repaired. Instead of fixing the root cause, it felt like they were temporarily patched just long enough for the one-year warranty to expire. Once the warranty ended, I was told the issues were no longer their responsibility—even though they were never correctly resolved in the first place.

We recently purchased an Adams home in the Aviary in Parrish FL. Pre purchase everyone was extremely accommodating. Saying all the right things to get us to sign the contract. Post purchase has been a completely different experience and very disappointing to say the least. Example: Last week our air conditioning stopped working. We were provided list of phone numbers of vendors to call in case of a problem. Under A/C problems, Del Air Conditioning was listed. We called and a technician came out and said the line needed flushed. He proceeded to fix the problem and charge us $396 (we learned later it should not have been more than $175). He told us the line flush should be done twice a year.

Adams Homes was great during the building process, and we were excited to move into our new home. Unfortunately, our experience after closing has been very different. About six months after moving in, we began experiencing significant issues with our HVAC system. We reported the problem and were repeatedly given temporary fixes, but the underlying issue was never resolved. Now, going into our second summer in the home, we are dealing with the same problems all over again.

If this builder wants to stay competitive with giants like D.R. Horton or Lennar, their customer service and sales operations desperately need a revamp. The sales representation here is highly inconsistent. On one hand, you have the seasoned reps who have been around a while, but they routinely leave the office covered by people on weekends who have absolutely no idea what's going on. On the other hand, the newer reps are left completely in the dark with little to no support or training. In real estate, time kills deals. There is an absolute lack of urgency across the board here. If they expect to compete in this market, they need to fix their communication, properly support their new staff, and establish a reliable weekend presence.

Very poor quality and workmanship!! I'm in Auburndale, FL and had over 20+ warranty issues with this home after we moved in 2024. The gal we worked with in warranty was very nice and understanding. She did go above and beyond and made sure that every warranty issued was taken care of. We haven't even lived here 2 years yet and are noticing cracking in some of the walls and in the floor tiles. Think twice about buying an Adams Home if you're looking for a good quality home. The contractors don't care when they're throwing up these fast built homes. We feel a lot of them are inexperienced, especially, since the pandemic. The good builders all seemed to leave during that time!!

I would never recommend an Adam's home. Everything is cheap quality. The cabinets are not wood. The floors are the lowest quality linoleum as well as cheap quality formidable counter tops. Poor quality light fixtures. The shelf in my closet fell off the wall. All my clothes are on the floor. We've changed light fixtures for better quality. We've changed out appliances for better quality. Need I say more! Very disappointed and we paid top dollar. No garage door opener or gutters. We added all the extras. Steer clear!!!

My experience after purchasing a home has been disappointing. While the signing process went smoothly and the home itself initially seemed fine, the quality of the appliances and post-purchase support has been frustrating. Within the first year, several appliances either failed or never worked properly from the start. This is especially concerning given that these issues arose so early in ownership. Additionally, the warranty structure has not been helpful—when problems occur, the responsibility often falls back on the homeowner, despite these being early-life defects.

Overall, I believe Adams Homes builds a quality home, but my home-buying experience was disappointing. There is definitely a need for better quality control during the construction process, as some of the workmanship—especially from contractors like painters—did not meet expectations. Sandra was professional and always made the effort to find information when requested, which I appreciated. With stronger oversight and more consistent contractor quality, the experience could be much better for future buyers.

Absolutely terrible experience. My wife and I travelled to Pace FL from TN to meet with Debra Holifield at the Parkland Place model home. We were excited about the whole experience (picked a lot, chose our colors, etc.) and spent days calling lenders to get pre approval letters while drafting up a diagrams for extra lights/outlets/concrete etc. The day after sending them what I thought was our final step before signing a contract, I received a call from Debra informing me they were returning my $1000 earnest deposit check and stated “we aren’t the builder for you.” Can you believe it! (I couldn’t). Please, take my money for the options I’d like! And if it’s not too much trouble, try to put them where I’d like! No, sir, they’re more concerned with throwing these houses up as quickly as possible, the way THEY want (your preferences apparently don’t concern them too much).