Zillow.com Reviews

I have lost tens of thousand of dollars from the public being given the perception that their Zestimate is the true value. This being said a customer didn't want to pay any more than the "zestimate". I filed proof their information was inaccurate and only after the property closed did they raise the value by $50,000 for the new buyer which was useless to us and literally cost us money. With regard to the public I have properties for sale yet Zillow and Trulia state they are off the market because they are trying to compel us as Realtors to become a Premier Agent.

Zillow is so inaccurate with their information! In one month's time property has jump 50,000 in one month and bounces back the next. The number of bathrooms have decreased from 2 bathrooms to 1 bathroom in half the houses in the tract for no reason.

There should be controls put on this company. Their estimates change drastically and are completely bogus and inaccurate. They send me zestimates for a house I sold 3.5 years ago (Long Island, South Shore, 40 by 80 lot, no garage, no basement, run down area, next to apartments indicating the estimate is up 100k to 476k! We bought for sold for 375k).

Listed my home and received verification contact. Upon reviewing my listing observed various errors and only 3 of 15 photos shown. Unable to edit listing. Sent numerous voice mails and emails over a three day period and have not received any contact from Zillow. Absolutely no customer service. Please be advised that you can not delete or remove your posting once it is accepted. I have never experienced a website with a total lack of customer service such as this.

I recently listed a home on Zillow and wanted to reduce the price. However, the edit feature did not function, giving me a message that since the home was listed with an agent, that I would have to contact the agent. I AM THE AGENT! And I have contacted Zillow four times with no response. So, I now have to take the listing down and re-enter the information again - all because their BS website and BS customer service morons cannot return a simple ** email. Now two weeks and counting, BUT NOT HOLDING MY BREATH!!!

I am a relatively new landlord with 6 rental units. When I initially listed on Zillow, I was dismayed that they publish the street address of the property, and as the owner of the listing I have no choice in the matter. The community where 4 of my rentals are located is a very small, moderately upscale, quiet housing development, where neighbors are hyper-aware of strangers lurking, so this was a deal breaker that it turns out I couldn't undo. Deactivate a listing and it's still there, any user can find it. Delete a listing, and it's still there, accessible. Now they allow you to omit the house number, but if there are only 5 houses on your street, drive-byers can pick it out based on the photo, while now lurking all along the street to try to find it.

We have done extensive remodeling in the last year, and Zillow devalued our house $570,000. Our neighbors have done nothing. In fact, they have trailers parked everywhere, all of their windows have breached, their house is half painted, most of their deck is off, their yard is a mess, they have plastic on their roof, they don't own their waterfront, their house was built in the 70s - it's a dump. And, their value went up $56,000, making their smaller, dump of a house worth $200,000 more than ours. Zillow needs to go out of business. By law, our tax assessment has to be market accurate. Zillow might want to check that out.

Trying to sell my house and Zillow estimate is off by about $30,000. Looked at homes they were using and of the six homes sold in my neighborhood in the past 6 months and 3 in the past 2 months 0 were used in my estimate. 3 were virtually the same house design and the exact square footage. No, Zillow used houses 1-2 miles away. Unbelievable crap. They should be sued!

My home, located at ** Arlington VA 22204, has been listed as FORECLOSED and for sale, when it was not in foreclosed and for sale. Zillow have erroneously listed my property as FORECLOSED and sale, Eric ** is the listing agent. I called Eric I couldn't find him, I called again several times regarding the issue and no one got back to me. Now his number doesn't work either. The information Zillow displays is inaccurate yet it is impossible to contact anyone there. No one answered the phones the numbers I called. All asked to leave messages, I left message no one got back to me. I checked county real estate tax, my mortgage and HUD list of house foreclosure. I don't have any problem.

Zillow is the WORST, most INACCURATE home value estimator. They are continuously posting erroneous information and when contacted refuse to do anything about it. My income property has been listed as the wrong property in the wrong location with the wrong value for years. Any attempts I make to get them to correct this information is ignored. They should be held accountable and fined and have their business license revoked for perpetrating misinformation to the public.

I listed our home For Sale By Owner over a week ago on Zillow. I waited the 72 hours that was mentioned. Once the listing was up, our phone number was not listed on the ad nor the fact that it was FSBO. We received daily reports on all the hits, however Zillow left no way for potential buyers to contact me. I emailed multiple times (11 to be exact at this time) to several email addresses I found on their site, customer service as well as online. I have also called the customer service line 3 times and left messages. Not once has an email or phone call been returned. Today when I check the listing there still is no phone number or FSBO but Zillow did take down our description (ie: updates/replacements/facts on neighborhood & home) and replaced it with their own one sentence description. We also can not gain access through the owner dashboard. It is stuck in a "72-hour verification process" 9 days later.

As a Realtor who has been studying my market for 8 years, I can tell you that Zillow has NEVER been accurate. The mapping tool is easy to use, and it seems like a great tool for buyers, but the "zestimate" is based off zip code, not property. I have not had a listing yet that didn't sell for several thousand dollars over what the "zestimate" reflected online. There are several different price ranges in a zip code, and Zillow has no way of checking its accuracy.

I received an email from Zillow about "recommended" homes in my area. The first house on the list was my own home showing it was foreclosed. I can assure you my home is not foreclosed, considering I had just made my payment a few days before receiving that email. I am now worried that others have received that email and could think my home is unoccupied leading to potential break-ins!

They have no idea what the value of a home is. How could they? It's frustrating that Zillow can put a value on a home without seeing the home. Each home is different. They created a website that misleads buyers and sellers. Very confusing.

If Zillow is going to show a Zestimate for a home they ought to have good data. They don't in our 27932 area. Things missing like recent sold properties, tax data, comparable listings. Also data for many homes missing, like date sold and price it sold for. There are homes in my neighborhood that are not even in their database. I asked many times to be dropped from their database. It makes me so angry that they can get away with posting trash. If this finds its way to Zillow find a way for me to get off their database. I just had my house appraised and the value is $40,000 more than Zillow's so called Zestimate.

This has been an ongoing issue and Zillow tried to fix it once but, technically it wasn't fixed because it failed again. I am the homeowner, have put my house up for sale. The agent updated RMLS and it feed into my site on Zillow. After a couple of weeks we decided to update the description and lower the price - change a few pictures around. All that was updated was the price of the house. When I went into the homeowners area of Zillow you can plainly see where the feed from the real estate agents company was updating and the areas I as an owner could update. I could not update DESCRIPTION but could update WHAT I LOVE ABOUT THIS HOUSE. So I did. Then, the public view page showed me as the real estate agent and that was changed but since I have logged back in again, it has changed me back to the real estate agent.

I had my home listed on Zillow.com by my agent a couple of years ago. It was showing a Zestimate of over $900,000. The home's worth was around $750,000 at that time. It is a custom home, in one of the best neighborhoods. All the homes were around $210 to $240 per square foot. I took it off the market for a while. We relisted it just a week ago at $765,000 ($203 Sq. Ft.). The values in California are rising from 3% to 6%. My area is rising each month. The homes within 1/4 mile of my home sell for $212 to $253 per square foot. Again, it was showing a Zestimate of around $933,000 for my 3,757 sq. ft. custom home. I agree their estimate is way too high. The house up the street from mine, built the same year, also custom is a little larger and just went pending at $847,000. Having my home listed at $203 per square foot, is below the market value, but I wanted a faster sale. It is in perfect condition with a pool, on almost .23 of an acre.

Zillow is a joke! Considering selling my home, started checking home values over 30 day period homes in my gated community have been rising dramatically. One day they REDUCED my estimated by over 55k, 2 weeks later another 32k for 87k in 30 days. They have smaller less desirable location homes in my development estimated at over 50k more than my home. When I tried to get some kind of explanation, no customer service, nothing just voice recording or auto hang up. This business should be shut down for public internet false misleading information.

My property is for sale and is listed on Zillow. Zillow's Zestimate is ONE-THIRD of my property's tax assessed value, and is ONE-HALF of the zestimate of 2 other properties for sale in my area that both have much lower tax assessed values. My property's "Rent Zestimate" is ONE -TENTH of what I regularly rent out my property for. The "algorithm" that they manufactured to determine these zestimates is faulty, useless, incorrect and hurts the consumer. They should be required by law to correct misinformation on their website or remove my listing from their website as requested. I did not hire Zillow as an appraiser or an agent and did not authorize them to publish a value on my property. They should be required by law to remove the Zestimate completely and immediately from their website since they are not a licensed appraiser. This website hurts the seller and misleads the buyer. Unacceptable.

Zillow is undervaluing our house. I logged into my Zillow account to update the information. I increased the lot size, added a refrigerator, garbage disposal, dishwasher and microwave. Within minutes Zillow decreased the value of our home by $5,000. Homes in our area have been increasing for years due to a shortage of properties. The house across the street recently sold for $750,0000, yet Zillow continues to undervalue our property.

Isn't there something illegal with leaving my listing up on their site but then also stating it is "off the market," when it is not? They have every right to remove my listing for whatever reason they may have. But they don't have the right to impair my income potential by telling thousands of buyers that my house is off the market.

I have tried to list my property for sale with Zillow for two weeks and it is still not listed. I have tried to call and leave messages with no response. I have tried to email and on one occasion their response was that they were having computer problems. I tried listing it again to no avail. They are the worst customer service I've ever seen and almost no way to contact them. Do not waste your time with Zillow! I also noticed that their housing estimates are way undervalued and wrong. I guess they don't have any way to update their info either. They are a completely inept company.

This company has called me to tell me I had to list my property for sale with an agent of their choice in order to get a fair value, which stands at 30% of its value on their page. Blackmail me to list my property with their agent to adjust estimate. He should go to JAIL.

This was obviously an error for over a month now, but I want to know what recourse I have when an advertised price by Zillow is not accepted by the consumer and my reputation as a REALTOR goes down the tubes cause of it? False advertising should have its consequences. I listed a property on NJ GSMLS for my client for $135,000. My understanding is now Zillow gets the feed automatically from MLS but it shows property for sale at $47,500 and we can't even change it as a owner or agent. Now I have a pissed off owner and a bunch of callers for over a month on this totally renovated property that even at $135,000 is under priced. I complain via their site over 30 times and no return email or phone call back was ever given. Zillow and Trulia sucks. I want to sue them.

TERRIBLE! They said that it takes 3 days max to list your house as active, now going on 5 days, and nothing. And no help, no customer service, no chat service, no real people behind this empty site which got large just on advertising, not substance. Hope someone comes up with a better service!

While cruising through Zillow my neighbor found our house up on Zillow. It has never been up for sale during Zillows time. 7 people even have it saved to their likes. I contacted them and she took it down for sale. However it is still on the listed items. It shows up with all information on it. I do not want Zillow to have any information of ours on it and I don't know why they feel it necessary to be in my personal business. I feel violated and annoyed. Upon looking we also have 3 others homes listed that are family members that are not listed for sale either. Not happy with these people. The realtor contact number doesn't work either.

Sure, it made me feel great when they valued my bungalow in metro Detroit at a quarter million dollars. That price was commensurate with what was happening in the Detroit area after the Republican Great Recession of 2008. Because let's be honest, more and more people are making entertainment websites like Zillow and Trulia their starting point for a home search or sell transaction. But I've grown to think we do that stupidly so and to our own peril. Those websites don't know anymore subjective about our communities than does Ancestry.com know a thing about my family tree, unless I register and then hand that information over to them so they can profit by selling it to someone else.

I submitted a FSBO on Zillow and they will NOT post. Continue to get we are reviewing status. This website should be SHUT DOWN!!! The Zestimate is so out of wack for a whole house remodel. It's CRAZY and WRONG!

Zillow has zero customer service. Good luck ever creating a listing. I listed a condo FSBO, was given no guidance that they were going to call within 5 days to verify it, so for days had no idea why my listing wasn't posted, and then needed to edit it once it was posted, only to be completely locked out and told it was listed by an agent. Which it NEVER was, I was the only one ever involved. I tried for DAYS and WEEKS to contact them, and I NEVER got a reply. I am held hostage to their site and can make no edits, updates or delete my own listing. It has been a nightmare. BEWARE if you use this site. You will never be able to contact anyone, get any help, or access your own account. There should be a disclaimer on this site telling you you are on your own. I HATE ZILLOW and will tell everyone I know. NEVER USE THIS SITE if you don't want to waste hours of time to get NOTHING accomplished.

I have had 2 experiences with Zillow, both terrible. First, I contacted one of their agents to show me a home I was purchasing for my mother. The agent was unprofessional in every regard. I changed agents and bought another house. My friends and acquaintances told me after the fact that they knew of Zillow's horrible reputation and to steer clear of them.

RUN far away if thinking of using Zillow leads. I know some many realtors who have been taken by this outfit. They locked me into a 6 mos. contract at $1100 per month. Promised buyer and seller leads. Got 0 seller leads. Now here's how they get you on the promised amount of leads. Numerous leads sent to me were duplicates AND I only got leads that were in the $120K range - The average home sale on Marco Island is over $500K. I had NUMEROUS inquiries from other realtors as well. I had Numerous "Phishing" contacts who just wanted my info. Please email me info on suing Zillow.

Zillow has the worst customer service I have ever experienced in my life. They will never get back to you. If you need help all they want is your money. I'm beyond amazed how they do well for a real estate service. Quit looking for homes on Zillow. HomeLight is the best website to use for a real estate service.

I am a real estate sales associate, I have a legal 2 family listing and Zillow advertised it as 1 family house. I wrote to them several times regarding the issue and no one got back to me. This is a major issue since I (the listing agent) did not have access to fix my own listing. I can not believe that they put 1 family instead of 2. Zillow was good before, now getting worse day by day. Zillow needs to be banned.

Zillow will not publish any realtor review that is not favorable. Every review shown is a 5-star glowing recommendation of the realtor. Negative reviews are not shown. Do not trust their information!!

I put a for sale by owner on Zillow asking $214,500. The house was professionally appraised at $212,000 a month ago. Under my list price when someone clicks on the house they have their "Zestimate" at $178,000 which is ridiculous and it's running off potential buyers. I had way over a hundred clicks on the picture then no contacts after they see the "Zestimate". The House next door is 200 square feet smaller and of the same quality and condition and sold for $193,000 several months ago. The adjustment for the additional at $115 a square foot would add $23,000 to the price making the value of my listing $216,000. I called Zillow about this and they said they would not change or remove the Zestimate and hung up on me.

Our house value zestimate dropped by 30% in one day without any explanation or willingness to address or help resolve the issue. We were told that Zillow uses an algorithm to determine the zestimate but were not told what changed to cause the clearly and obviously erroneous drop in the zestimate. It is very obvious this is an error or a purposeful act by Zillow. This drop occurred the day we listed the home for sale by owner.

My home, located in the small town of Humboldt, Iowa, has been listed for sale since February 20. Around the end of March, I looked at my house on Zillow.com and noticed that the price history was incorrect. They have it listed on 3/15 as a rental property with a rent of $148,000/mo. It has never been a rental and the $148,000 is the asking price for my house. Then on 3/17, they have the listing as removed! Before moving to Humboldt 3-1/2 years ago, I actually saw the house I am currently trying to sell listed on Zillow and it was a motivating factor for my move. So I know that people from other areas check out this site to get an idea of the housing market in the area to which they're trying to relocate (I moved to Iowa from North Dakota). Being a smaller town, the market is smaller and needs to count on such sites as Zillow to generate sales.

Zillow does not provide leads as agreed. They have no way of being contacted and have basically diminished themselves to a scam company that pays executives tremendous salaries. The "Zestimates" are seldom accurate and sometimes differ hundreds of percent from the actual value. In fact, they don't care about the actual estimates and have absolutely no way of being contacted because they want to hide from the many complaints that they would receive. Competition is on their heels and they will not be in business long as a result. They bought out Trulia but they can't buy every new entry into this arena. I believe their days are numbered and cannot go out of business too soon in my opinion. They do more harm than good in the real estate industry. It's time for them to go.

Attempted to leave a review on their site in regard to my experience with one of their mortgage brokers & they refused to post it because I wrote in it that people should be aware of PhoneOps Funding, LLC because they are posting fake property listings in the south Brevard area of Florida. Not misleading ads, out & out fake ads.

As a broker associate, I had a 6 month trial account with Zillow. Their sales representative assured me that I would be given the help I needed in making a quality profile. When the follow up was slow and little more than more hype, I informed them that I was less than satisfied. When my contract ended, I informed them that I was not going to renew. The monthly charge of almost $200 didn't show up on my credit card and I thought that was it. But after skipping one month the charge show up again and each month thereafter. I spoke with them several times and I was told that they were going to refund me the amount and make the correction. Of course this all took several phone calls and the leaving of messages waiting for someone to contact me back.

Zillow has arbitrarily reduced the Zestimate on my home by more than 10 percent in the last 60 days. They have not given a reason for it and have adjusted the estimate timeline to show it below the highest Zestimate given which is fraudulent. I live in a very hot neighborhood where houses are selling at an extraordinary increase in price from six months ago. There is no reason for the drop and they won't respond to why they reduced the Zestimate. I think they have done so because I was looking at real estate agents and exhibiting "selling behavior" which was picked up by their algorithm and arbitrarily reduced - or they are acting in collusion with real estate agents and/or their buyers. I would like to know if there is an attorney interested in forming a class to bring a lawsuit regarding their fraudulent activity and arbitrary price fixing. If you have had a similar experience or if you're interested in joining such a class, please post here.

As a realtor, I can tell you right now that Zillow is using the realtor's ways of making a living to get rich. They integrated onto the MLS feed now, meaning that if an agent list a home that more than likely that realtor is the one who will get the leads. You know what it means also? Us, as realtors, we have to try hard to sell for sale by owners. We are paying Zillow to have more for sale by owners. This is why you can't leave a review on for sale by owners. Have you ever thought about that? Speaking of reviews, did you know that you can just create an account today and give a realtor a bad review even if you never contacted that realtor? Easy to destroy another realtor's reputation. I don't know if they still do that though. But you can try it.

When we found out that Zillow let realtors BID on leads in their area that was the last straw. Just by indicating you are interested in a property they will sell your contact info to a realtor claiming you are interested in a property. They are abusing the average man's privacy and ripping off realtors across the country who think they are being sold the goose that lays golden eggs. About half of their property listings are outdated or don't even exist anymore. They have no incentive to take these down as they are just more opportunities for an unsuspecting victim to click on it who they can then sell to a misinformed realtor in their area. They have only gotten to the point they are by buying out all their competition and operating off the philosophy that every minute there's a new sucker born for them to rip off.

I am a realtor and I have listed my home with the MLS. I did not authorize Zillow to do a zestimate, blog, etc. They have done it anyway. I have contacted the company but have not gotten any resolution to this problem. I know Zillow does this all the time, but there should be guidelines to what they can state, or what the owner does not want shown on their page.

I am extremely dissatisfied with the Zestimate Zillow has posted for my unit. It is roughly half the value of what a professional appraiser estimated and half the value of what a comparable unit in the same complex sold for last year and of its Zestimate. When I pointed these facts out to Zillow I received packaged replies that did not address the content of my complaint and nothing has been done to revise the Zestimate. Frankly I am outraged that a company has taken information about my unit without my consent and is now harming my prospect of selling it for fair market value and putting downward pressure on the offers I receive. Zillow is an irresponsible and unethical company in my opinion.

Was easy to use for the most part except it had a tough time getting me to rural properties. I like the good variety of ways to narrow down the search.

On April 6, 2017 I was searching online for properties in the Santa Rosa, Florida area. Zillow brought up 2 properties for sale in Inlet Beach. They were priced at $39,925 which was a price cut of $837,975 (4/5). There was a place to email directly for information from the builder, D.R. Horton. I filled in the boxes with my name and email, etc. I decided to call the builder directly, and they had me send the listing page and my information so they could research this. Today I went online to my saved listings, and they were changed to a new price of $869,900. This was obviously an error yesterday, but I want to know what recourse I have when an advertised price by Zillow is not accepted by the builder? False advertising should have its consequences.

I have been looking and send out application for an apartment, and has not been contacted for any of my results I have asked for. And I find it difficult to make payment because there is no webpage so I can pay, something as easy as buying clothes, shoes or even just making payment.

Place a longer history of all older properties. Sometimes with older properties the sales history only shows recent transactions. Plus, it would help to show the name of the owner of the property, which is public information.

I understand some houses that you seek may not be available but when asked what are you searching for, I expect that to be what is searched for, not what I do not want or can afford.

Slow to remove listings that have been sold. They are actually better than most websites and that's why I chose them. I would like to see more local realtors use Zillow.

Love the Zillow app. It gives me everything I would like to look at from rentals to foreclosures. They keep it up to date, and the ease of navigation through it is easy breezy.

I been looking at one area where I vacation every year in Maryland. Then after a while, all I saw was posting out of the area, all land. I wanted a canal. I had chatted and email to Zillow. What gives. I am not looking outside of the area. They said they corrected it and I still got the same bull on email. So, I just unsubscribe. Send them back an email. You suck. Goodbye.

I like the site but the homes and properties are never up to date. I feel they need to also watch who they put on their list. Some are scams and lies. They have properties that are not even for sale or rent. There were also properties owned by other people and were being sold by people not even owning the property.

My husband and I tried Zillow, first, as consumers in search of property to buy then, as realtors running our own business. Neither experience was positive or rewarding in any sense of the word. We hoped to use Zillow as one of our lead sources and tried it for six months. Expensive "pieces of the pie" (leads from a targeted area) proved to land us more spam in our mailbox and more "scam leads" than anything else. Several calls to our "designated customer service agent" was even more ridiculous because there was no improvement in our quality of leads, whatsoever, even when we agreed to switch market areas, which was suggested by our customer service as the problem. No improvement after taking his advice. Several weeks and several calls later, still no change and, yet, the bill for the service was always right on time.

I found that it is very good about providing a broad spectrum of listings within your criteria, but it is problematic in that it is not updated as quickly as necessary. Too many homes that were shown as active were already pending or already sold. Can be very frustrating.

We looked at the Zillow site before we decided to sell our current house and purchase another. Their "Zestimates" were all way off and also a couple of months behind actual sales. So you can use this site to looks at houses that have sold in your area but they are behind and do not trust the numbers.

I relied on Zillow's estimate ($2.4M+) to request a refinance. The loan officer told me that his experience was that Zillow overestimates because they count total square footage when an appraisal is done, rather than allocating a far lower value to below ground (even a very nicely finished basement). I told the loan officer that I would therefore be conservative and estimate the value to be closer to $1.8M. I spent $800 on an appraisal, and the value came in at $1.45M. Zillow was so far off (40%!) on the value of my home, and clearly of our entire neighborhood (Cherry Hills Farms in Englewood, Colorado) that I find it irresponsible to reflect values that have no correlation whatsoever to actual value.

Zillow is down the drain. Since Zillow bought Trulia both companies list outdated info and fail to allow updates to your property and listings. Our For Sale listing never posted after over 2 weeks. They offer no assistance, they do not answer their phone. Zillow info is outdated. I suspect it's robotically entered. Better off using a sign and listing on Craigslist.

Very good website, up to the point. Good information and the agents are always helpful. Easy to navigate and easy to pinpoint where I want to go. I found my dream home at Zillow.

Arthur **, Zillow agent, rented wife & I an apt. on Miami Beach, deceived us the apt. was ready for occupancy; he cut all communication with us on move-in day, forced us to do/pay all maintenance & repairs not done for years, then refused all/any reimbursements - cabinet doors hanging off, bathroom sink not connected, infestations, etc. After 2-1/2 months of labor, ceiling collapsed on top of us, badly injured us, ended James' consulting job. ** demanded full rent with the ceiling on the floor, abandoned us to clean all the putrid, toxic messes; wife contracted pneumonia, asthma, slept sitting up for 2 months, drowning in pleural fluid. Any mention we made for reimbursements or rent adjustments, we were threatened with eviction.

I have used Zillow to research purchasing and selling my home. Their information is accurate. The only delay is the Google images of the homes/area, but at no fault of Zillow. Highly recommend this application.

Have been looking for a home and have used many different site but I found out that Zillow is the best site so far because I have several different home I am looking at.

It is difficult to get information re cost, unless registering and giving up personal data, when as a buyer, I want to remain anonymous until I have more information re costs.

Zillow was not only quite helpful in selling my own property with their tools to help you prepare for a listing, but they gave great detail in the properties listed when I was searching for a new place. And, even though I'm not currently looking to sell or buy, they still provide the tools to update your property with any improvements or pictures to keep tabs on the value according to the current market.

Not an easy site to use if you don't have much experience with real estate language. Often difficult to get from page to page when looking for comparable information.

I have not been in the market for a home for a long period of time. Although I was using a Broker that had said she was a representative of the FHA, I was scammed out of 700.00 and she advised me to use Zillow.com. I still do like the Zillow.com and I check back with the site frequently. Due to not being able to get assistance with a down payment due to my income I cannot purchase a home at this time but I will be using Zillow.com when the time comes that I will qualify for any type of first time buyer program.

I tried listing my home for sale by owner and despite repeated efforts and multiple phone calls with their "customer service" over two weeks, they cannot do it. However, the home does show up on Zillow as being for sale a long time ago when it was in very poor condition (foreclosure), with terrible pictures and it shows an extremely deflated value. Despite repeated attempts to "edit" the home facts and upload pictures after all of the major improvements we made, the old data is all that shows on Zillow. I think they are totally reliant on algorithms and automation and when something is wrong, they don't have the manpower or expertise to correct it. They must get sued a lot because this is the equivalent of house "defamation" if I could say it that way.

I reported a fake listing to Zillow almost 2 months ago and the listing is still posted. The phone number is not the homeowner's phone number. In fact the property has been sold for over 2 month. When I contacted the owner phone number on the listing he asked me for a showing fee. Obviously a fake since he wanted me send the money Western Union.

Come to how I tried to review her on Zillow.

How does this company stay in business. They don't answer the phone, mailbox is full so you can't leave a message. They don't respond to emails. Unable to post a listing which is what I assumed their business handles. They will ultimately fail... No way they can sustain. To top it off, their website is disastrous.

I put all the information in the listing 7 days ago and still shows I have no listings. I sent 3 emails into customer service and NO RESPONSE. Called their # 206 470 7000... a recording answered and said the mailbox is full! Amazing and very SAD.

Unbelievable! Zillow is charging me for their mistake! Told rep I wanted to cancel and when I confronted her after being charged again she lied to her boss and told him I told her I was "still thinking about it". I even talked with the sales supervisor and he says there is nothing more they can do and it was a "miscommunication". Hah! Agents, do NOT pay to advertise on Zillow, it is a waste of money and they do not have their customer's best interests in mind.

I'm a real estate broker, in the business for a dozen years here in Miami, Fl. Recently, someone created a fake profile on Zillow and left me a negative 1 star review. In the review, they complain about a situation that I have never been party to. The name of the reviewer is also foreign to me as I have never heard of nor have I done business with anyone by that name. I have made numerous attempts to have this removed and Zillow refused to cooperate or look into it. The few times that I've received a response it's from some robot, cutting and pasting troubleshooting tips. The statements made are defamatory to my name and character and Zillow does nothing about it.

I have sent several emails and complaints to Zillow for inaccurately reporting the estimate of our homes value. Zillow has no right to publish the value of our home without using sold comparables, including the price that we purchased it for. Their estimate is far below the actual value and publicly posting their unverified value is misleading and diminishes our resale value. Their actions are negligent and are costing homeowners, real estate agents, and buyers millions of dollars.

Zillow has zero experience in Real Estate Appraisals or Estimated Value. They also keep outdated numbers and listings posted in order to not mess up their algorithms. For example: I had my house listed for $165,000 for over a month and Zillow along with other Realtor "Guesstimates of Value" stated my houses estimated value was the same as selling price. The day I dropped my selling price, the "Zestimate" dropped by almost $10,000, severely damaging the proposed value of my house to prospective buyers. This company along with its sister site "Trulia" need to be removed from the Real Estate listing business, or have the right to "Zestimate" the value of your property taken away from them... MAJOR RIPOFF... AND THAT APPLIES TO ANY COMPANY THAT FOLLOWS THEIR LEAD...

Zillow is showing my home as having been sold last month for a price lower than I paid. I purchased the house three and a half years ago. It was NOT sold last month for the price that they list. These are absolute facts which are incorrect. This is not a matter of a low estimate based on facts. They publish incorrect information which is harmful to me if I list my house, and harmful to anyone in the neighborhood who are currently selling. Zillow is breaking the law and may be damaging individuals financially.

Ever since Zillow.com merged with Trulia they have implemented dozens of changes to my account without letting me know. I have a "contract" and pay $$ every month under the original contract before merger. Cannot imagine how this is a legal business practice since I'm under the original contract. How can they keep making changes that affect the outcome of what I'm paying for? Horrible customer service. Very shady to say the least!

As a Real estate Agent, my experience with Zillow pretty much matches the dissatisfaction of others reviewing this company. I have 2 listings for the same address. It is a farm, & it can be purchased 2 different ways. The listings are separate & different & posted in my Listing service. For the 3rd time in about 10 months, after about 60 days on Zillow their system combines the 2 listings into one. The one Zillow creates is the 2 acre price on the 55 acre listing. It locks me out of editing. This has happened to me for the 3rd time.

Zillow has zero customer service. They also keep outdated numbers and listings posted in order to not mess up their algorithms. It is not a good site to get professional real estate advice from. Zillow is only in business from real estate agents providing them all of their listings. They give nothing back to real estate professionals. 95% of the time the agent you contact about a listing knows nothing about the listing. The only reason that agents has his or hers info there is because they paid Zillow to advertise them. This is misleading the public in believing the agent they contacted represents the seller. They do not. Be aware when you deal with them. Buying a home is an important decision.

When I was attempting to update my agent profile on Zillow, I realized there were 3 different profiles of myself. I first tried to log in to each profile to see if I could delete the profiles myself however Zillow doesn't grant you that option. I've submitted several emails requesting them to remove my profiles from their website. I've not heard back from them and the profiles are still up. There's no one I can talk to over the phone and no one responds back to my emails. But, if you're an agent looking to become a premier agent with them, guess what? They have a number for you and you can actually speak to someone to get that taken care of!!! Why? Because they want your money. They'll put you on the back burner if you just have one of their free sites.

Zillow has FALSE info listed on their site about my HOME/PROPERTY. I have had people contact me about my home and they said they got their info from zillow and wanted to argue with me, telling me that I didn't know my own home. I don't feel that they have any right or business putting my info out for the general public to have access to. Tried contacting them and ended up talking to some of their agents, they said there is nothing they can do and refused to give me a phone number to the corporate office. I just want my info removed from their system. If they insist on invading people's privacy and causing stress/headaches by posting FALSE INFO, why deal with them? If an Attorney would like to contact me about zillow's invasion of privacy, I will gladly talk to you.

Been trying for over a month to get a agent to work with us in purchasing a retirement home in Georgia. Sent of many inquiries into prospective properties but with barely any returned calls. Also I have found that a lot of the homes we are interested in have been sold for many months. Also many homes are pending for months. There have been several homes we are interested in but no response to our inquiries. This makes it very difficult to make plans to travel from Ohio to Georgia to purchase a home first week of march 2017. Maybe I should reconsider Georgia and consider Alabama.

I want to give this warning to real estate agents and loan officers that are being constantly solicited by Zillow to purchase their "leads". I know this after depositing $1500 with them for the "leads". They were running a promotion where they would add an addition $250 after my initial deposit. They would keep the leads at approx $30 per lead, all purchases, and in the counties of my choice. Sounded like a winner. I started receiving leads after my initial deposit. One per day just as they discussed. Most of the leads did not even expect a call afterwards, so expectations were not set properly from the get go. I continued to work these leads for 30 days.

I am a builder in the Seattle/East side and have been getting soliciting calls from Zillow to advertise my projects. These calls come from people that don't know construction or this market wasting my time. We have our agents that get paid 10k-24k to get each property sold-why is Zillow calling the builder and pull me away from our work. Get a clue how this industry works.

Zillow is a popular internet real estate company that will place your property on their website using false third party information without the owner's permission. Furthermore, they will refuse to remove it after you contact them. They will attempt to extort homeowners by strong-arming individuals to sell their property for the amounts they see fit sort of like the mob in NYC!!! Zillow will attempt to willow you out of your hard worked money. Stay away from such a corrupted internet business!

I finally got a response that the sale price has been fixed. Not happy that it took months to get it taken care of, but relieved that it is finally corrected.

I had a horrible experience with a real estate transaction where the agent was serious negligent and I was left with a big mess, both property and financial. When I reviewed the agent on Zillow, they were very strict about what I could write and kept sending it back for editing. They stated that I needed to stick with the transaction... I was rating the agent AND the transaction. I deleted about half of what I wanted to say and felt any consumer would want to know about before choosing someone to represent them in the purchase of a home.

I handed Zillow over $5500 for leads under contract as a Premier Agent and have NOTHING to show for it. All leads were junk. Half of the leads would not return a phone call or an email message. The other half could not afford to buy a house. Those I actually met were already working with shady lenders or trying to overcome severe limitations that only time and hard work will fix.

Not only is the ZEstimate for nearly all homes consistently incorrect, but it is simultaneously the most common go-to source used by all persons seeking to buy a pre-owned home. And those two simple facts alone are what greatly influence the price which a homeowner can reasonable expect to sell their home for. Most persons who do not own a home yet and are in the buying market, are most likely completely unaware of this fact. And therefore they will very likely take the ZEstimate at face value. Zillow falsely misrepresents home values across America. And it should be a crime. There is no chance that I would ever support, or purchase any service from any entity such as this.

Overall I like Zillow but they have a serious security issue. In the past two weeks, Dec 17 - Dec 29 three (3) houses have popped up on my alert for areas I am interested in relocating to, that were scams. How it works (1)... A house is listed by an agent that is actually for sale. The scammer comes in and claims the house as their own, changes the price to a great deal (sometimes but not always) and then adds their cell number to call or text directly. After a brief exchange the scammer will tell you they are receiving many inquiries as ask for an escrow to be sent to an account. The bank is always legit but the account names are individual names as opposed to title companies.

Initial purchase price was correct but square footage included square footage added one year later at an expense of $112,000. Added an upgrade on my home; Zillow dropped the estimate by $5,000. Removed the update and Zillow dropped the value another $2,000. Very disturbing as many people look to Zillow for an good approximation of the value of their property. Zillow presently shows my property at 75% of its market value. Zillow does not provide any contact information that would allow identification of this problem and resolution with a human being.

I hate Zillow. Their data is inaccurate and their customer service department/phone center is a joke. They do not listen to you speak and they continuously get rude and hang up on you on the phone. They have the worst customer service call center I have ever come across. This is the third time I've have a bad experience with them - the first time was a few years ago and now I've had the same issue twice this past week. HORRIBLE!!!

I currently subscribe to Zillow paying substantially extra for their alleged "concierge" service. So far my experience has been a waste of time and a money drain. I cannot even begin to say how extremely dissatisfied I am. I warn all real estate agents who may be thinking about buying into Zillow/Trulia to stay away and use your marketing dollars for just about anything else.

Mister ** gave me a great advice about Real State. He showed me some houses around Tampa FL. 33619. He was knowledge about his job as a realtor. Showed me the pros and con and which area has good School. I can say that he is wonderful and hoping to get a house from him.

I have a house which has 3,277 sq ft. On the same community on the same street, you can say in front of my house which has only 2,672 sq ft. The Zestimate of my neighbor is 719,294 and mine is 650,967. The difference of the sq ft is 605 sq ft. Of course mine is bigger. I also did remodeled my 2 bathrooms. So I decided to file a dispute, then I found out that in order to do that I have to go through the agent. This is what this company is doing. The agent has to pay Zillow the advertisement fee. So if you go through the agent they will fix the price for you. I, myself is a real estate appraiser, so I know what this company is doing. This company is a scam. It's not reliable. If you want to know more just go to Zillow.com and click the dispute button then you will find out what I am talking about.

At first I was getting lots of actual honest leads. Then things started to slow down - lots of fake telephone numbers, lots unanswered calls, disconnected numbers, people who weren't qualified or clueless. Then the leads just slowed down considerably. They said it was due to the fact that there were more realtors signing on in the area and that more exposure required more money. The Trulia part was supposed to give sellers info which was equally dissatisfying. Then quitting took weeks until I finally destroyed my debit card to make sure they would stop debiting the account.

My home is on 3 acres a large home with large pool all the amenities and many upgrades, plus a cottage (total about 5000 sq. ft). It is fenced and gated. Zillow has it value at $359,000. Its comps are not compatible to my property. I've tried in many ways to get them to go up and review what they are doing. A recent BPO was at 460,000 and if the upgrades etc. the land, rental cottage were included my home could sell for my mortgage and not have to be short sale. I want to file a class action suit and I am looking for homeowners in my situation who feel the same way.

I have been trying canceled my premier agent since my second month contract. I signed for 6 months and Zillow advise cancellation fee will be 2 advance months. So I kept it. And now after I sent my cancellation requested at the end of the contract. They are keeping charged on my credit card. Zillow NEVER again.

First and foremost I want to know what consumer affairs is doing about all the negative reviews on here? As I was reading some of the reviews. There has been no response from the company? How is Zillow still in business? The completely inaccurate zestimate that they post has caused me several sales on my home! Crap homes with no updates have a higher zestimate than mine and when I emailed the company with a list of homes in the same zip code priced much higher the response was staggering. The zestimate is a guide and we encourage all our clients to get a private estimate on their homes. If it's a guide wtf are you posting it? Why not have an option to get this privately if it's just a guide?

Awful service. Not one lead that turned into a sale. They don't answer their phone. Non qualified leads for buyers in three different zip codes. People playing on the computer all hours of the night. A number of lead received through this service. They say "sorry I hit a wrong button." Or "I'm looking for a family member" and they will love what I purchase for them. I think not. The last time I checked you would have thought you would get a qualified lead. They never gave me an opportunity to be in the zip codes your actually work in your business. The last rep was very unprofessional and I don't think it's an excuse to justify a service that doesn't work at least in the zip codes I have. I have contacted them but you don't hear from them when you want to cancel. If you throw more money at them they are gladly available to you. IF it's a complaint forget it. They don't even seem amiable to make it right after spending over 7k.

I had a Fraudulent Listing Posted online on a Property I Own. The house was posted online for a couple of thousand dollars AND owner finance (payments just $30 a month -- whatever) and my phone rang constantly for two straight days. I had extreme difficulty trying to reach someone via phone. I finally connected by calling their sales department who transferred me to someone extremely rude. He insisted it was somehow my fault for the posting, talked over me, reinterpreted my words, and when I insisted on speaking to a supervisor, he continued to talk over me and yell until he hung up on me.

I recently signed up with Zillow to begin receiving leads from their website. They stressed that since I had no sales transactions in the last 12 months that it would be very important to get past clients to submit reviews on my profile. They stated it would take about 72 hrs and up to 5 business days to process any reviews submitted. Now, they are telling me it will take up to 10 business days. Meanwhile, I am paying them a fair amount of money and not getting the value I had hoped out of the gate. Classic case of over promising and under delivering.

Mr. Bill ** was awesome! He was a gentleman and a professional throughout the home buying process. He made me feel comfortable right from the start and I was never kept in the dark throughout the process. I have dealt with other realtors before, and the experience I had with Bill was exceptional. He and his team fixed my tax problems and worked with me as if they were working with someone they have known for a long time. I am thankful that I met Bill and I am thankful for all the help that he and his team rendered to me.

I have not had any reply back from attempts to contact and there seems to be no recourse for their poor and damaging performance. I am interested and will pursue legal assistance as I have now read the many, similar complaints against this awful company.

I decided to take a chance and signed up with a 12 month contract. I signed up, for a great zip code, right before our busiest selling season of the year so I thought that I would at least get one deal out of the selling season but I was wrong. I had been using Realtor.com for a little less than a year and I had great success with them so I decided to give Zillow a try. Zillow charged 3 times more for a zip code than Realtor.com but it is a great zip code, so I thought it was worth a shot.

Adjustment made and appreciated.

I though this would increase my business, all it did was DECREASE my bank account. I did everything they told me to. I told them it was not working, I got reviews, I changed wording, I did it all... NOT ONE SALE CAME FROM THIS 3 month period. And then they strong arm you for cancelling with 2 months payments to cancel. The clients from this site were very low quality, mostly hangup numbers in the middle of the night, and Zillow said those were good contacts... GOOD GRIEF... Then I found out 10,000 impressions were only 6% of the zip code I bought and you are always competing with 3 other agents. This was a very bad decision on my part, I wish I had not used them. NOT ONE SALE IN 90 DAYS!!! And I am good with leads, over 30 years real estate experience!

I just listed my home and decided to place it on Zillow. 7 years ago, the home was purchased for $350,000, and 2 years later we refinanced and a VA appraiser (who do not give you an extra dime on an appraisal) came up with a price of $440,000. Zillow has my estimate at $340,000! I have written to them 3 times now, with no avail. There is a home for sale in my area that has a Zestimate of $458,000 that is 500 sq.ft. less than mine, has no garage, mine has 3 and it is oversized with 12' ceilings, has no landscaping, mine has landscaping all around the property which is extremely rare on these 2 1/2 acre properties, and we just remodeled the interior. There is RV parking, 3 patios, stonework, block walls, and the property is completely fenced, something the other home doesn't have. It is so frustrating because no one does anything about it and you can't remove it.

An individual who was a client of an agent within our brokerage couldn't find the listing agent's proper profile in Zillow and instead found our Broker's Profile because they searched by company name. The person then left an extremely negative review under the Broker's Profile. When Zillow was confronted with this fact, they made poor excuses and showed absolutely no concern in getting this matter corrected so that the wrong person's business wasn't affected. We're putting measures in place to no longer syndicate our listings to Zillow as they've lost their way and no longer care about doing what's right by all their customers. We couldn't be more disappointed with Zillow and will no longer use that platform while ensuring all our clients avoid it as well.

My house Zestimate is based on homes a quarter of the size and one eighth the property size, lowering the value of my home 75%. Other price points aren't considered at all. Zillow doesn't have any customer support, that is probably because their customers aren't the homeowners.

My home is for sale by owner. Zillow.com has my home listed as not for sale. Thousands of people have looked at my listing. I am mad. Any class actions against them?

Zillow is the worst online company that I ever encountered. The price of the house is totally arbitrary and unreasonably volatile. It can drop $5000-$10000 within a week or two with no reason. No transparency on their so-called algorithm of calculating the house value. I doubt that such algorithm actually exists. The existence of Zillow does great harm to the homeowners. Given that the company has no intent to get things right, a class action lawsuit may be the only option. Both home buyers and sellers should never use the erroneous information provided at the website. It will go out of business before long.

The Zestimate is in the best market, per Zillow's own admission, only 5% accurate. However, to find this information you need to traverse many levels of website pages. The Zestimate is displayed on the first page as though it is a true estimate. This hurts home sellers as the estimates are usually very low, especially if you negotiated a great deal when buying the home you are selling. They use your purchase price in their estimate. In my opinion this borders on fraud. I would hope the US government issues fines to have the Zestimate clearly labeled as being inaccurate on the first page, or mandates the removal of same completely from this site. If you write to Zillow to ask for them to properly adjust your homes Zestimate, they simply ignore your request. There needs to be some accountability here and they need to be punished for the home sellers they have hurt.

I signed a one year contract as a Premier Agent. The program did not work for me. After my contract was finished they would not stop billing my credit card account. They also stated that I had 1 sale during the last 12 months when in fact I had over 10... I am still working with my bank and credit card company to stop this billing!!! DO NOT SIGN A CONTRACT WITH ZILLOW!!!

I want to add an update. I contacted Zillow about the wrong lot size and within an hour they removed the lot size error. This makes me think that Zillow is responsive, and that the seller's realtor didn't want to bother with removing an error that was in the seller's favor.

I discovered that Zillow.com was including comps from areas totally incompatible with properties in my neighborhood. I contacted Zillow with a recent sale of a neighboring and like property that would provide a more accurate Zestimate of my home's value. The email response from Mike ** (Zillow employee) reads: "When you drop the price feel free to contact me. You can reach me at **." And, did not address the info I provided. Not a very classy or professional response by anyone's standard, and Mike is doing Zillow no favors with his flippant attitude. As of this writing, Zillow has not added the MLS available info on this sale that would help my Zestimate.

Forget their inaccurate "estimates" of a home's value. I just listed my home less than 23 days ago and they are seriously hurting my marketing. As of today the following misinformation was posted: It's been listed for 23 days. THEY SAY over 300! Its price has been the same since first day. THEY SAY the price was reduced yesterday by $500,000! I have been the sole owner since it was constructed. THEY SAY it was sold a few years ago for $900,000! They have misstated the square footage.

I listed my home with Mossy Oak Properties in Kenai AK 99611 after having two different realtors provide a current CMA (Current Market Analysis), determining the pricing for my listing. We listed for $269,900 4/2 1920 sq ft on .33 acres in city limits. Zillow within three days picked up on the MLS listing publishing my home for a lesser value, causing no one to view. I feel this company should be held accountable for how they are damaging the real estate market in the USA.

In the past 7 years I have been involved in several sales and purchases of homes. I do not know where Zillow gets their Values, especially in rural areas and areas where sale prices are not disclosed. At the present time I am involved in a selling a home in Montana and our realtor will not list on Zillow because of the mistakes made by this company. 173 acres was turned into 173 feet while the house was over 5,000 square feet. I have to recommend that anyone seeking information about a homes value and listed information go directly to the realtor representing the seller or a realtor in the local area... Do not depend on a company that has not gone to rural areas where homes in an area differ greatly as they are not Tract Houses.

I know how low some companies go to gain an edge, (i.e. Uber setting up fake rides with competitors) and Zillow is no different from sabotaging people's home "Values" of listed houses, to now, apparently, completely altering the listing descriptions. As an example, I just listed a house on the MLS. Zillow picks up the new listing and at first everything was perfect. The description and photos were all there. The house picked up a lot of attention and for 2 days everything was fine. Then on the evening of the third day, the ENTIRE description was replaced with a new one that said the house was in FORECLOSURE!!!

As people looking to rent a house, my mom and I couldn't believe that Zillow was as bad as these reviews were saying. Now that we are on the other side of the fence and are trying to sell our previous house...all of these reviews are totally right. They have incorrectly listed our house, saying that we sold our house in May 2011 for $157k. In fact, we purchased this house brand new in May 2008 for close to $220k and have never even put it on the market until June 2016.

For some strange reason, Zillow lowered the value of my home by a considerable amount despite the fact that it should be higher than my neighbors' homes. It appears they mixed my home up with one of another style that is worth less, much smaller, etc. I submitted my estimated value based on their own comps. I wrote to them and the response was they couldn't do anything about it!!! Why even bother having someone respond? I later received an email asking how'd they do and if I'd like someone else to contact me, and I responded but was never contacted. Instead, someone lowered the value another couple of thousand dollars, as though to rebuke me. Unreal. I wrote again and no response. Zillow needs to disappear permanently. I would be happy to join in a class action lawsuit. Just tell me where to sign up.

I had my house listed for sale starting in March 2016. In 3 months I didn't get any showing, and my Realtor couldn't explain why. I had it listed for $286,000 which is low compared to the recent sold properties in my neighborhood. I later found out that Zillow on their site had put the value of my house at $245,000. In early July I took my house off of the market. Within a few weeks I looked up my house on Zillow and now they were saying that my home value was $292,000. I just put my house back on the market about 2 weeks ago and when I looked it up on Zillow they valued it at the $245,000 price again. I'm asking $275,000, and I'm sure that when someone looks it up on the internet and sees that Zillow only gives it a value of $245,000 they think I have it $35,000 overpriced and don't look any further at it. I have contacted Zillow and here is their response:

As a future home buyer, Zillow.com has been a huge waste of my time. I have spent months researching and saving potential homes only to discover that Zillow has been deleting large numbers of them without any apparent reason. For example, all the saved homes in a single state were deleted without notice (this happened twice, two different states). I can't find a policy re: max number of saved homes anywhere on the site nor can I find a way to contact them for customer service. The site also logs me out every 5-10 minutes. Recently I have also noticed that when I 'save' a home and then come back to it, it is no longer saved. All in all, Zillow.com has been a very frustrating experience.

I'm having a rental listing on Zillow. The description of the property and contact information is not what I put down (It was some other management company). So I do not get any leads (I guess the renters are calling that manage co. instead). Email Zillow several times regarding the issue and got no help.

I placed a free listing on Zillow to sell my home FSBO. They started me off with a fairly accurate "zestimate" of my property value of $168K, but, coincidentally or otherwise, as soon as I rejected a buyer's agent that had paid Zillow to tailgate on my listing, their zestimate of my property value slid down by over $40K in an act of sheer sabotage. At the same time, Zillow deleted the 52 people who had saved my listing and returned it to a zero count thus cutting them off from listing updates. Since then, Zillow has continued to push the zestimated value of my home almost on a daily basis. It is incredible that they can do this to people and not be prosecuted for unethical business practices. BEWARE of Zillow's so-called "free" listings. They are traps designed to facilitate the theft of your leads by real estate agents.

I have been a real estate broker about ten years. It's July and as of today I have made 197k in gross commission. I have achieved an incredible amount of success from real estate -- and I thought I could augment my career by adding Zillow. Man was I wrong. I would receive literally 40 calls a day and 40 was to RENT a property. I think I may have received one buyer in a month. Was the one buyer worth it? ABSOLUTELY not because of the time it took to handle all of the calls.

Zillow will not take down information about my home! I have contacted Zillow several time about the posting on my home. They left in up in foreclosure when it was not in foreclosure anymore. I have asked them to take down the price history when it was up for sale and they told me no. I believe this is invasion of my privacy. I did not authorize them to put listing dates and prices up on the site.

Not sure what has happened to Zillow but they have completely lost it. I wouldn't possibly begin to go into detail about every misstep and poor customer service I've received but here is the latest. We have for years had a Premier Agent subscription and have never canceled it once, but we've had it canceled on us by them without notice a couple times though. And their excuse is "We reserve the right to terminate or adjust our terms to suit our own needs whenever we want to." So when they don't feel you are paying enough, guess what? Time to break their agreement and just raise your rates. Want to know how much...?? You are not going to believe this... They want to raise my rate 7300%!! Not a 5% increase or "Sorry we've got to charge you $5 or $10 more bucks..." 7300% increase. Unbelievable.

Very disappointed with our home. Write up said fairly new air conditioner, in 10 months we are replacing it. It is over 25 years old... not fairly new. Called Four Star of Port Orange FL and they basically said "sorry about your luck." Now I am out $4,400, not even offered to help out with the cost.

Zillow is a complete joke. Our house has the most upgrades of almost any house in our tract. Hardwood floors, A/C, tankless water heater, granite kitchen and bathrooms, stainless steel appliances, and more. The houses across from us are rentals with less square footage, no landscaping, old paint and absolutely zero upgrades of any kind since the 80s, yet they are "estimated" to be worth $40k - $75k MORE than our home. What's worse is there is NO WAY to remove your home or any of the data from Zillow. They can post whatever they want with NO facts, NO appraisal, NO info whatsoever. When contacted, they tell you it is all done by computer and we have no options. Misleading and horribly run.

Zillow is a company that has no business giving an appraisal on your home when they are not qualified to do so. They are completely off the mark on an appraisal on my home and everyone else home in my entire development. They have my home zestimate at $225,346. Same home across from my home just 60 feet away their home $307,668 built by same builder, same color. The only difference is my home is much nicer with conservation to the rear plus I have 4 bedrooms and the inside was updated in 2011. That is a difference of $82,000 for the same home 50 feet from each other. Does that look like they know what is going on in the real estate market?

This site is terrible. Too hard to use. Not user-friendly at all. I will not be using this again.

My home in April had a Zillow.com Zestimate of $378K. By June 16 it was Zestimated at $313K, it would take a market crash or about 5 years to make a value change like that. Therefore, what is the point? The problem is, people actually look at that value when buying a home (and it's free). So now that I have a listing sitting at $335K nobody in their right mind would buy it! It's that easy too, most people sit home on the internet these days and make decisions. So thanks Zillow.com for not knowing what you're doing when making that program, and playing the role of "stupid" home value god! What does the local realtors know compared to you RIGHT!

Please do us all a big favor and get rid of this horrible little person Paul **! Biggest ** there is! Disrespectful! Rude! Learn some customer service skills before you start working for anyone! Fyi for those thinking it's a good idea to signup don't!!! Be aware all leads are **! They also steal other realtors information and sell it to you for a membership price haha clever! Scumbags! They will tell you to spend $10000 before seeing real results! They will tell you are not a good realtor! They will pressure you at all times yet when they ** cause problems on your account and you try to reach them? Good luck! No direct line! No manager! No supervisor! Only these stupid emails that are pretty much saying kiss my ** we do what we want even if in we are in the wrong! It's illegal and someone please find a way to get them out of business!!! Piece of **!

Just TERRIBLE. I am truly upset with this company. As a real estate professional, my clients want exposure to these sites, as do I. Of course I maintain a premium account which I pay for each month to give my clients the exposure they have come to expect. I needed assistance from this company today and in order to save money their practices have slipped, unable to help me, unable to offer me a live customer service phone call. I think this company has taken a turn for the worse as far as supporting the agents that pay for live accounts. I do think they will pay for this fatal mistake. It may take time, but I see their negative reviews are beginning to stack up.

I am a Realtor of almost 30 yrs. Zillow and other websites of this ilk tout themselves to have their "finger on the pulse" of the R/E market. Nothing could be further from the truth. The old adage "garbage in, garbage out" certainly pertains to Zillow. The info is only driven by metrics and data. They are only concerned with number of rooms, BRs, BAs and square footage. While I understand the importance of this data, it's not enough. Zillow is NOT in a position to bring into the equation very valuable information such as expensive upgrades to a property, or conversely a poor condition. As a consequence, a TRUE picture of value is NOT possible. If you try to contact Zillow for clarification or possible remediation of an issue, you cannot get through.

I researched on Zillow for weeks for homes in the Spokane, WA area. My wife and I flew down to look at a list of twenty homes I collected from the website. When I sat down with my realtor we found out all the homes we were interested in were under contract or already had been sold. Zillow does not keep the information updated at all. I looked this morning and all of the homes are still showing as available. How hard can it be to keep the listings and the MLS accurate? Pretty discouraging and disappointing getting excited to go see these homes to find out they sold months ago.

It is ironic when I sent an inquiry on a house suddenly my email address is clobbered with spam emails. I only submitted this to them. Nobody different. I don't think it is a coincidence.

I was approached by a couple to rent my apt which I listed on zillow.com. I told the couple "no DSS". They said they were not receiving assistance. As soon as they saw the apt they applied to DSS for rent. While two years later they owe me $7,000 still living in the apt. They have worked a total of 5 months in two years, have been on DSS twice and dropped twice. Zillow.com should do a better job vetting renters.

They don't correct mistakes with properties listed and they don't post your reviews. I have been contacting them for correction of non-existing Multiplex Apartment addresses which they have super-imposed over my immediate House area, even though my area is all very nice single family homes. Driving all of the estimates down by 40 to 50%. I have been contacting them for the past 2 1/2 years with no luck! Every email response comes back with "We will be correcting this issue within the next 30 days!!!" Yah right! Still waiting for several years.

I noticed that Zillow listed my property on auction for $100 last week. I immediately emailed them twice to let them know that my property is not on auction and asked them to remove the false advertisement. It has been a week and I have not heard back from them, and they have not removed their false advertisement. I have wasted several hours making calls to Auction.com and their unprofessional, unethical, and dishonest law firm Albertelli to let them know that my property is not on auction, but the rude lady that represented Albertelli firm in Tampa said she can't do anything, and did not want to check her resources. Zillow is the worst and most unreliable company ever. You have lost my trust.

This is one of the worse companies I've ever dealt with in my business career. Customer service is a joke if you can reach them when you have a problem. They don't correct mistakes with properties listed and they don't post your reviews. When they bought Trulia they wiped out all my hard-earned reviews and now they don't post my clients' reviews even with MLS numbers and property addresses. Plus, they are under investigation for wrongful behavior with Realtor.com... stealing information!

As a new realtor, Zillow marketed to me and the salesman did his job of convincing me that I wasn't going to be successful unless I advertised with Zillow. They couldn't get me the ZIP code I wanted but promised me the ZIP code next to my ideal ZIP code would yield me better results than the ZIP code I wanted. I accepted the ZIP code and after spending $250/month I realized that I wasn't getting any leads. It was literally equivalent to throwing money out the window. I also realized that the realtors who were successful were the realtors who had a lot of reviews and recent closings and listings. I as a new agent didn't fit that bill.

I used the Zillow website to search for homes for sale in Florida several years ago. Without my permission, Zillow listed my home in Orangeburg, SC for sale. I have tried every way I know by using its website to get Zillow to remove my home as being for sale. Zillow will not accept or acknowledge my request. Please help me with this problem. Thank you.

Just horrific. Why aren't we offered MINUS-Star ratings? Dear god this is awful. They just keeps coming like a sub machine gun. STOP! I clicked "Send emails once a day" and in the last two hours my inbox is FLOODED with emails dinging in like crazy. The profile I submitted on Zillow won't let me edit my email preferences so they'll stop them coming. Gmail is stumped and can't file them fast enough. This is awful predatory sales practices. When I sell my home I won't allow a Zillow connection if I can help it. This is insane. You can't even block them. I'm going to try and cancel my profile now and will probably need a drink to do it.

How would you like some stranger showing up at your door, showing the Zillow website with your house and address on it showing FORCLOSED! I've been here 28 years and it's not FORCLOSED! Forget about trying to get any help on the phone. They pass you around and you can't even leave a message! What a horrible company! Also getting letters from people wanting to buy my house. I guess I'll have to contact an attorney to get this resolved!

Premier Agent/Zillow advertising for agents was sold to me and hyped in a way that led me to believe it's some kind of guaranteed lead service, beginning with, "7/10 consumers begin on Zillow, with 150 million unique visitors/month*, and 1/2 of agents' transactions will come from Zillow". (Side note: some say Zillow's visitors are attracted by their immense amount of blog posts, not listings or real estate agents). Anyway, if you've never tried their service and you find that you've become dissatisfied with it, basically you have to go fly a kite.

03/01/2016 - 04/11/2016 - Zillow has allowed this company Rent1/Buy1 to post fake ads and fake properties for renters and buyers that do not exist. Then they lure you (according to all the reviews and personal experience) into their office where they try to take your money and tell you the properties are no longer available. I have sent emails and made calls to both companies. No valid replies sent.

I was interested in learning about generating leads on Zillow and left my phone #. Later I was contacted by a very pushy salesperson that hypnotized me into paying for the leads in a certain zip code. He said that I will get the third part of the market. That sounded great! But now I see that's a lie. There are just way too many premium Realtors in that area. I am not hoping to get any leads from Zillow. I feel sorry that I let myself to be fooled like that. I should have known better. Never allow anyone to pressure you to make a rash financial decision as if it can't wait. They are there to make a sale and you lose your hard earned money. Easier said than done.

I am a Real Estate Agent in Northwest IA and have a home that was listed on Zillow. I had a very simple question that I sent to their customer service help center and surprisingly I received, which was more than likely an automated response that stated my request was received and being reviewed by staff. However within one minute of that email I received another email from Zillow saying they were removing my listing from their site because they felt the listing was no longer active without even so much as inquiring as to the listing status. I wish I would have checked out this site prior to any involvement with this company. They never did address my question. All I can say is thank you Zillow, saves me the hassle of removing the listing.

Most of these Internet real estate lead sources are a huge waste of time. As an agent, you must be courteous and responsive to all inquiries, even those that are off the wall. It is a big drain and waste of time. I don't know what really works but, I know this does not work along with Realtor.com, Homes.com. After years of spending $10,000/yr we are canceling as they come due.

As a realtor I was hoping it would be a wise investment to get leads the Zillow/Trulia. Now being a realtor we have to pay dues to be part of a Multiple Listing System and somehow this company is allowed to make us pay for leads that evolve from our own database that we already pay every year for. Not fair. I spent $3000 and did not make 1 penny off these leads. How can 90% of the leads phone numbers not be in service? When I asked my Zillow/Trulia rep, they told me maybe the person entered a incorrect phone number on purpose. Really? Because that would require intense research to always make up a non-working phone numbers and this was the case with most of my leads. I have cancelled my services after 8 months of wasted hard earned money and I am very concerned that they are allowed to call themselves a business. If there is legal action brought against these folks let me know.

Zillow charges you a monthly fee for 'leads' in a specific zip code. These leads are not quality leads and a good portion are people looking for rentals! They will not take a realtor off renter pages! They list homes that are not for sale, are incorrectly priced, and even have incorrect photos! People call and you basically have to tell them how inaccurate Zillow is. After 3 months I have not had one legitimate lead. They have inaccurate reason codes for the call. Example, I get a lead that says "I want more information on my home and what it's worth at '421 A St'" I call them back and they are interested in renting! I tried to cancel and was given the run around for two weeks. I now have to pay 2 months to cancel early. Very, very bad experience. Waste of time and money.

My daughter and I found an apartment around the corner from where my son is evicting us. The manager stated he had very nice places for rent. When we went to look at the houses on Wick St and Wyoming Ave, we were disgusted and felt very unsafe there. They were in areas where shootings, drugs and other crimes are committed. When asked about the other apartment we were told no because we didn't have enough money.

First of all, I never pay attention to a "Zestimate". For all of you that are wondering where in the world the Zestimate comes from... It is my understanding, that allegedly, the formula for a Zestimate is as follows: A "pin" is placed on your home, then sales prices from ALL homes in a 1 mile radius of your home are compiled, then divided by the number of homes in that 1 mile radius = Zestimate. This poses many problems for both buyers and sellers. Nothing replaces a good old fashion CMA, Apples-to-Apples analysis, which includes # of bedrooms, # of bathrooms and very importantly school districts, just to name a few. If you really want to know what your home is worth, call a real estate agent.

I paid for advertising in a specific zip code. What was not disclosed at the time I purchased was Zillow also puts HUNDREDS of other local agents in the same zip. They tell you there is 4. When I went to cancel, I agreed to pay the 2 month fee buyout. What they DON'T TELL YOU is that even though you believe you have cancelled your account, they continue to bill you until you pay the buyout amount. There was never stated! Zillow is the biggest ripoff going. If you are thinking of advertising with them, run the other direction. It's a waste of money.

These guys allowed a local realtor Coldwell Banker to get into my listing and lower the price by over 50% without my authorization. This unprofessional realtor also took my property description and allowed them to make edits, add their contact information and replace my property photos. This company is REALLY LAME and nearly impossible to get a response from. Go to some other, more reputable listing site. These guys are really bad.

I've tried to reach Zillow about this matter numerous amount of times. The fact that they make it very convenient for buyers to see how long your house is been on the market affects people's offers. I would really love to see this company destroyed. They have no right affecting people's lives and finances.

Having visited Zillow's site as a consumer, I decided to list the sale of my home with them as for sale by owner. I only planned to do this for a short time then switch over to for sale by agent. While it was listed they made very damaging mistakes. They grossly underestimated the value of my home by using "comps" that were in no way comps. When I complained to them I got the runaround and it was not corrected. They listed my taxes incorrectly, way higher than they are even though my amounts are clearly listed in the county records. Again I got the runaround from them.

For the past week I have been trying to get my Trulia account fixed. There is no customer service number for Zillow or Trulia. I tried many days to reach my rep but did not receive a call back. Finally I contacted the billing department. They then had customer service return my call. My rep also then called back. What has happened is that on almost all my Trulia listings (30+) and ones I advertise on have a phone number that tells the caller "this number is no longer active. please go to Zillow agent finder and find a qualified realtor to help you." I told customer service and finally my rep Conor about the problem. They promised to fix it.

I recently updated all of the changes and upgrades we have made to our home which amounted to over $175,000. When I entered this information onto the Zillow listing, the estimated value decreased by almost $50,000. I am at a loss as to what Zillow uses as criteria and why my home value would decrease that much. There doesn't seem to be any way to contact Zillow to get this straightened out.

I listed my home on Zillow and they had a Zestimate of over 1,500.000. When I went back to add some photos and measurements they had changed the Zestimate to 890,000. This is affecting the sale of our home... I have heard horror stories about Zillow... now I understand. Horrible business practices.

I contacted Trulia to advise them their estimate of my house was wrong based on inaccurate information they claim came from public records. No response. I am getting ready to list my house again and I find that their estimate is hundreds of thousands less than the Zillow estimate on my house and the suggested listing prices from national real estate firms. Then, to my complete surprise I see Trulia is owned by Zillow. The question is why the discrepancy.

ZILLOW should be sued. Where is our Attorney General? This Zillow Group is allowed to 'Zestimate' your home with your realtor, using some ridiculous formula and comps that makes absolutely no sense. I put my home up for sale July 2015 and Zillow's 'Zestimate' came in at $1,867,000 which is a fair price for my home. By December 2015 - 'Zestimate' came in at $1,924,811 which was even better.

I've tried leads through Zillow on several different occasions as an agent, 2012 and 2015. Both times I did not renew. The leads are all crap. Huge waste of money. They also said I had 1 recent sale the last 12 months when I had 12. Other agents had claimed my sales after I had them submitted at close. Terrible sourcing for that. I can't imagine how many possible sellers and buyer saw incorrect info they were hosting on me. The support is even worse -- outsourced to god knows where. It's taken a week and a half for them to add 6 of the 12 sales back onto my profile and responses are once a day via email if that.

As a New Realtor I signed up with Zillow on the mandatory 6 month contract. I was told I would receive a set # of leads on average and would be recommended realtor 30% of the time for a specific zip code I picked. Here is what they left out... Over 75% of the leads are from homes for rent, homes still on the site not for sale, That the zip code I picked was not going to produce good leads (info they have from within their system) that I can't cancel contract or switch to another better zip code.

I had Trulia before they joined Zillow. I had a contract with Trulia and when Zillow took over they started charging me monthly even though I had not given them permission to remove funds from my account. They continued to take money out and never notified me of the amount or what I was receiving for my money. I've tried reaching out to Zillow but they don't return phone calls. I'm going to take this up with the Better Business Bureau and whomever else I can find to help with Zillow literally stealing money out of my bank account. I finally had to cancel my card just to get them to stop. Theft is against the law but how does one fight them to get your money back?

Zillow, you are asleep at the wheel! Please wake up before your name is really going to be mud, as many reviews already show and I will add this review to it. All of the condos at City Walk, 301 W G St., San Diego, CA 92101 are on your website underestimated by an unbelievable 33%. i.e.: My condo #304 went from $867,000 in April 2015 to $576,000 in February 2016, a decline of $291,000 (33%) in just 9 months. On the other hand REDFIN estimate in February 2016 is $868,000. In the last few months there were 4 sales at City Walk of similar condos to mine. Sold at $830,000, $856,000, $870,000, & $880,000. So my question is what are you using as comparable? Condos in Tijuana, Mexico? I can't see how any Realtor worth a grain of salt would like to advertise on your website.

I wish I had reviewed these reviews before joining Zillow. I was so anxious with getting my name "out there" that I allowed a very nice Zillow agent to convince me to pay the monthly fee for territory that I didn't actually request ($374 per month). After 10 days, I called to cancel my membership. I was told that I needed to give the system more time to work for me, etc, etc. Only to find out that I was locked in my contract. I have received bogus leads. Leads where the person is requesting a date with me. Leads of people that don't speak English. Leads for homes that are listed on Zillow but are not on the market. Leads that are listed for sale but are really for rent... Please do not make the same mistake as myself.

I purchased a foreclosure house in 2009. Zillow's information is totally inaccurate. Previous owner removed a tub (probably out of spite when they left), so Zillow lists it as one bath (probably some hasty bank walk through). I managed to get this corrected after quite a bit of hassle. The other problem I'm having is my home's description keeps reverting to the old foreclosure listing info which 7 years out is totally inaccurate. The Z Estimate isn't affected by this and I'm not selling so this stuff doesn't affect me directly but might harm my neighbors home values if they try and sell and someone pulls up my house and I didn't catch when it reverted. I've also been contacted by realtors who don't pay attention to the fact the house is not for sale and they just see the description. Contacting Zillow still hasn't produced any sort of solution. I don't want to have to check this thing constantly to keep putting the correct facts in. I don't want realtors dropping by!

For those who have posted on this site complaining about Zillow here is some contact information for the home office: 1301 Second Ave Floor 31 Seattle, WA 98101, (206) 470-7000. Houses in our area have increased in price over the last year. However, Zillow shows our value going down $100,000. We are trying to sell the house and this is causing a total disaster. We own a model home with $150,00 in upgrades so this is nuts. Zillow needs to be reported to Federal consumer agencies.

In the ad, for a co-op in NYC, you might as well not put the price. Then, in response to a request for it (with my email address given) I get a phone call at 9:18 on a Sunday morning from Zillow. Incredibly unprofessional.

As a Realtor, I have had nothing but headaches from Zillow's "zestimates." Trust me, people do NOT understand they are not as accurate as Realtors are. Their hidden disclaimers do nothing to absolve them of their responsibility to give accurate information. They have cost Realtors their clients because they could not defend Zillow's incorrect values. By their own admission, they are not accurate, and people should not rely on Zillow... so why do they persist in promoting "zestimates"?! They are doing a grave disservice to Realtors, and our industry. Instead of disclaimers, they should be fixing this. Worst of all, there is NO WAY to email this complaint to them!

I have my home listed and not with Zillow, how can they have it listed on their website? And how can they show the value they believe, when we have appraisal showing their value, to be VERY wrong. Don't think their program is considering anything but the main house, not second house, barn, 28 acres, etc! This is more proof that internet needs regulations. My small word of mouth won't put them out of business, but I promise to get the word out, plus check with AG to see if something I can do.

I was sold a product that I was told would deliver at least 4 valid seller leads a month. I received 2 leads within about a month and a half's time. I was never able to get a hold of a person on the first lead and the second lead was an invalid number. The leads I was given were very low quality. I called Zillow 4 times to cancel the service and was informed that I was under a 6 month contract and they would not cancel my service. I never signed a contract and was told by Zillow that I was under a verbal contract. I ultimately had to cancel my cc and file a complaint with the Attorney General's Office.

I signed up with Zillow to become a premier agent. Contract was for 6 Months ($552.48/Month). Suppose to get over 51% of the Market views and suppose to get me a lot of leads. Far from so after being with Zillow Premier Agent for 3 Months spend $1657. I did received 1 lead and that was worthless. Bad number and email did not work either so you can say NO LEAD.

Regretted not to investigate Zillow before engage with them for business. Regretted not reading the reviews on this site. Very bad experience doing business with Zillow. They only care to get money out of your pocket. Care nothing about their service. Do not do business with Zillow.

I was pitched by a sales rep back in October. I asked very pointed questions and he confirmed I would receive a number of leads per month. Two months in, and I had one bogus lead. I have been expressing concerns with the company since the first week in order to get it sorted out. All they do is refer back to the contract and the two month cancellation. It seems to me that they are more concerned about getting fees than delivering results. In ~20,000 "impressions", I've received one email lead who never responded back.

I've been a Zillow Premier agent for 4 months and have supposedly gotten 30,000 impressions with 11 contacts. Of the 11 contacts, 3 of them have actually spoken with me for home purchase. All are confused by who is the Realtor for the listing, they assume you are the listing agent and are often working with a buyer's agent already. I think they can't get a hold of their Realtor so they they think they can get a quick response from the listing agent about whether the home is still available. The remaining 8 contacts were bogus, spam, bad numbers, bad email addresses, even phishing accounts. If I stayed with Zillow for a full year, I don't think I would get one client converted from this horrible product. They display your ad in competition with 2 other agents. Even though I was originally sold that, I would be exclusive for my zip code. HORRIBLE SCAM.

I entered into a one year contract with Zillow for $426.08 per month. After I expressed my disinterest in ZILLOW for not performing for what they claimed after the one year contract, ZILLOW continued to debit my bank account for months stating that their contracts go month to month even though I told them I no longer wanted to continue with ZILLOW after my year with them had ended. AGENTS BEWARE OF ZILLOW AND THE COMPANY'S UNETHICAL STANDARDS OF TAKING ADVANTAGE OF REAL ESTATE AGENTS!

I placed my house on the market in August of this year. Without any requests from me Zillow listed my home and placed a Zestimate of nearly $10,000 under my last asking price. I have already lowered the price by a total of $16,000. EVERY other home listed ALSO was given a low-ball estimate. Some sold by as much as $15,000 above your Zillow estimate! Glad they were able to sell their home inspite of any damage your estimate had done. I haven't been that lucky. You've ruined my hopes of getting a fair price for my home.

Zillow goes out of the way to undermine all Real Estate professionals by providing misinformation and bad business practices. If you are considering paying for their advertising services or using them for anything real estate related, I highly recommend saving your money. They are responsive and nice on the phone, but don't support you at all under any circumstance. They don't care if you are generating business through their advertising, and essentially blame you for any failures as the result of using their services. STAY AWAY from Zillow at all costs.

A real estate agent and I were suckered into using their services for advertising and impressions. It has been the worst marketing dollars that I have ever spent. I usually do not take the time to write up a review but figured if I could help someone else save their $$ then it was worth it. When I wanted to cancel I was told it was a 6 month contract.

Internal contacts for agents have an incredible list of responses regarding why they can't do anything for a premier real estate agent. It requires effort to get your customers to write a review for your services, and asking them to rate your performance on more than one source is ridiculous when technology would allow reviews to be linked to our home site. Leads included active leads with credit scores approaching ZERO. Other contacts included a significant number of people trying to sell me something.

Wow, total waste of money. Only calls were from convicted criminals with warrants out for their arrests and people just joking around. And since Trulia has been gobbled up by Zillow - service has gotten even worse. And forget Zillow estimates for homes, the values could not possibly be more wrong. Totally bogus.

Zillow charges per impression on advertising. They talk big game and charge big $ for their ads. They however do not deliver results. Most calls I got were from renters or telemarketers. Most homes on the website are so outdated they've been off market for months or even years! After a couple months of 0 legit leads I want out. However Zillow will not let you out of the contract. I called to cancel, they said it would cost me 20% of remaining contract and they'd have a supervisor call me. Fine, whatever I'll take the hit. They never called me back. Still no leads. Not happy with the service. There's a reason why they have 1 star on here.

My experience with Zillow.com is subpar. I would not purchase or subscribe to these folks at all... After having read and experienced firsthand their sales team. I would rate them as far below people I am willing to do business with. Save yourself time and effort, find another site like realtor.com or USHUD.com. Zillow is off my list of prospective business partners.

Zillow... They make a lot of promises and fail to follow through. I received only dead leads, never made any money with Zillow and now that they have merged with Trulia. I no longer have an agent and they no longer reply to phone calls or emails. I had to call my credit card company to stop them from billing me. Once you give them the ok to start the billing, well you are no longer a valued customer.

I purchased a few zip codes through Zillow with my lender. These were relatively cheap. Then a larger zip code came up and I bought that one. My co-marketer entered her information and we had a 49/51 split. The first month after we were charged, she paid the 49 percent which was 177 dollars. Oddly enough, my portion was over 220 dollars automatically to my credit card. Then this month, my lender's credit card info was stolen. She canceled the card and re-entered the info the next day from a new card. For a whopping 6 hours, she was removed from my page and I was charged the entire amount. I emailed them, no response.

Looking up my home online, I was very disappointed when I found that Zillow had a different photo, and totally inaccurate specifications regarding size and price. I don't know where they get their info. I have lived in the same location for over ten years!

I am writing a review so that anyone that is considering renting this property is fully aware of what they will encounter. I move into this home on July 2015 and after being in this home for 24 hours wanted the landlord to address MAJOR ISSUES!!!! This includes an infestation of spiders, mold and mildew you to the point where mushrooms were growing in the bathrooms, blinds broken unkept one, and lack of response to repair anything in the home. The landlord asked me to move out instead of fixing ANYTHING SO WATCH OUT! Not a good place to live.

DON'T DO IT!! It is a waste of time. You get false leads, if any, and when you want to cancel they make you pay 2 months' worth of payments. I asked to cancel. They told me I needed to pay the 2 months' worth, which is $650, and that would cancel it. I never got a lead in the 4 months I have been on here and I work in Huntington Beach California, a very busy real estate area. All I can say is DON'T DO IT. You will be so sorry you did.

Zillow's Zestimates are completely inaccurate. They use previous sales as a major factor in their evaluation but it does not account for the short sales and foreclosures that are sold sometimes up to 50% of the market value. This is the third house I have flipped and the area here uses Zestimate as a basis for evaluation and those whom come to give a value of the house also uses Zestimate sometimes in the value. I have attempted to contact them numerous times to get it corrected but have yet to get a response. It states that my current house is valued at 151k but we bought as a short sale 35% under market value and have remodeled the entire home with high-end finishes like Italian floors, hand-scraped hardwoods, granite counters etc.. but yet it is comparable to a house 1,000 sq. ft. less 3 bedrooms that is listed for 247k.

Here's the thing: They sell you something over the phone. Whatever lie that salesperson felt like telling you to get you to buy. They don't tell you that they are signing you up to give away your firstborn son and a kidney, plus all of your earnings for the rest of your life for absolutely nothing. Trash. Zillow and Trulia produce NOTHING you can use then they send you a receipt for your purchase. This is the important part: The receipt says that by purchasing their goods and services, you automatically agree to their terms and conditions. Which are not disclosed to you prior to purchase. So, by now, you're already committed to something they didn't disclose to you before you purchased. Got it? That sounds like fraud.

I am a new realtor who decided to place ads with Zillow with a budget of $150/month. They told me my first preference for zip codes was sold out, but I could advertise in my 5th choice of zip codes while waiting for a spot to come open in my preferred zip code. I was notified several months later that a spot was open in my preferred zip code so I asked for my advertising to be switched from my 5th choice to my 1st choice. I was told this was not possible; I could only add advertising. I then asked to cancel my current ads. They told me there was a $300 termination fee to cancel my ads.

Our home has been for sale for over 30 days now. It should have sold immediately. The information that automatically comes up on Zillow is inaccurate and shows wrong amounts of bedrooms and baths. Our realtor has corrected it numerous times and it continues to divert to the old information. Also, devaluing our home and causing people to overlook it as if we are trying to sell it for too much.

Zillow's estimates are hard to decipher, especially when an estimate for a dilapidated home in an OK neighborhood in Montgomery County MD lists for more than $500K when other larger and remodeled homes around it are estimated at nearly $100K less. Same with under-estimates that are based on some arcane and not well-defined criteria that does not make sense. Why does Zillow even offer estimates when they are so far off of what the real value is, including actual home sales in the area?

I signed up for Zillow.com as a Premier Agent, and I was told that I was going to get a lot of good quality leads and that my business was going to grow. After about 8 months and $2,800 out of pocket expenses, I got nothing! No results. Bogus leads, absolutely NO quality leads, plus the information on their website is out of date and unreliable. I have been trying to cancel since June, and I still have not received a cancellation confirmation and they keep charging me. I need to talk to an attorney about this charges. Do yourself a favor and steer clear of Zillow.com and Trulia.com, their new acquisition.