Whirlpool Calypso Washers & Dryers

Whirlpool made the worst mistake when they made this washer. It is the worst and most expensive one I've ever purchased. There's no agitator which is what I wanted, but these clothes aren't moving around at all in the drum. I have to prewash my undergarments if I want them to come clean. And the noise this thing makes, chichichichi, it spends more time draining and filling up than any other I've experienced. No rinse dispenser so therefore ya gotta open for rinse cycle, then you close the lid only to have it all drain out, so what's the point. It is one sad machine, I too will never buy Whirlpool Washer ever again. Sick!

DO not buy any appliances from this company. It's not the company it was. Whirlpool used to be the gold standard of America appliance production. Clearly, this is no longer the case and why their company is floundering and not the staple in American homes, it used to be. We bought a ceramic drum washer and dryer as I have severe metal allergy (like 55 million Americans.) I was so thrilled to find a ceramic drum washer and dryer, model WGTLV27HW2 as they are the only company still making ceramic drum dryers. I wanted ceramic as I need to limit heavy metal exposure due to my allergy. Our joy in finding this unit was dashed 3 months after purchase when the dryer stopped generating heat and completely stopped working. It was under warranty so a repair person ordered a part and came to our home. But the part he ordered did not fit.

Bought their machine in 9/21, it broke down 3 months later. In 8/22 Whirlpool brought the machine back to repair due to bearing. In Jan 23, Same issue of screw and pulley problem. Wrote them on their 3 breakdowns within 2 years warranty. Till today, not a reply from them to explain. Same issue - is it not manufacturing fault? Would I get an exchange? Very disappointed w/ the brand.

Purchased a Maytag washer & dryer at Home Depot. After 3 months washer broke. HD said to contact manufacturer, Whirlpool, for resolution. Customer Service refused to replace the washer. That I had to find my own repair service company & get an estimate. Following protocol I sent PDF's of the service call cost & parts needed. It has been 10 months. Still no action to repair washer claiming the parts have to be ordered. Went back & forth trying to get Whirlpool to do their job instead of me negotiating & wasting time to get proper service.

Whirlpool customer service for a purchased product might as well not exist. They are not knowledgeable or helpful. You wait on hold endlessly only to be told they do not have the basic info you need. Don't try to get a parts diagram for one of their appliances. Non-existent.

I bought a Whirlpool washer machine and within two months it stopped working. I've had a repair guy come out three times and it still isn't working. I've called their customer service center several times and they all say the same thing, "We're sorry for the inconvenience but you still need to go through with repairs." It's been over two weeks without a washer machine now. They really don't care about their customers!

We purchased this washing machine in September and less than a month later, the bearings went out. Technician came out. Suppose to order parts.. Fast forward April still no parts, then agreed to replace machine, fast forward June got a refund. Also suppose to be large capacity. Bedspread came out blotchy and dirty! Horrible Horrible machine and experience. Sales rep pushes American made never mentioned but the parts come from China. So disappointed.

I purchased new appliances as part of a home purchase - all Whirlpool. After a month, the dryer displayed the message "Sensing" but would not actually start. Going through Whirlpool, it took 3 weeks to get a tech to even look at it. He determined the motor shorted out (after a month). Parts had to be ordered and at least one was backordered so it took a month to get the parts. It then took another 2 weeks to get the tech back out to our home. After putting in the new parts, the dyer still has the same issue. I has to call Whirlpool the next day to see what they were going to do. After being on the phone for 1 hour and 20 minutes - they scheduled another visit for a tech to come out and look at it again - in two more weeks. Keep in mind that they will probably need to order more parts. So at a minimum it will be down for 3 months. It's one thing to sell someone a lemon - it's another insult on top of injury to not repair or replace it in a timely manner.

We bought a new Whirlpool washer from Lowe's 7 weeks ago and it has failed to spin the clothes - leaving the machine full of water. Spent hours on the phone and on-line trying to get service. None available. Stay away from Whirlpool!

Purchase the Washer on 10/1/03 the washer worked great. It never went off balance and with the Extra Spin Cycle the Items washed were almost dry when removed. Recently 4/16/21 the control panel went bad. I hate to replace it but new is less expensive than the repair.