Whirlpool washing machine warranty: cost, coverage & plans (2024)
What can you expect from your appliance’s warranty?
Your new Whirlpool washing machine comes with a manufacturer’s warranty. Before you file a claim, however, there are some limitations you need to be aware of.
Key insights
- Washing machine parts are covered by a one-year warranty.
- Whirlpool offers extended warranty coverage.
- Whirlpool-approved repair technicians must service the brand’s washers.
Whirlpool washing machine warranty coverage and plans
Whirlpool washing machine warranties cover parts and labor for one year. The company typically has longer warranties for its other appliances; washers get a shorter coverage period.
You can purchase a Whirlpool appliance extended warranty plan to give your washer more coverage. These plans will extend your warranty an additional one to five years.
Limits and exclusions
Be aware that under the Whirlpool washing machine warranty, certain conditions might lead to a claim denial. These include:
- Issues stemming from incorrect installation
- Costs related to transporting your washing machine to and from a repair shop
- Repairs needed due to reasons beyond normal wear and tear
- Repairs by a service provider not authorized by Whirlpool
How to register a Whirlpool washing machine
Registering your Whirlpool washing machine for warranty purposes isn’t mandatory, but doing so can make the claim process smoother. Registering serves as proof of purchase, so you won't need to dig up your receipt if a claim arises.
To register, you have two convenient options: fill out the online form or call customer service at 866-698-2538. When you're ready to file a claim, have your washing machine's serial and model numbers, the delivery date and the purchase price handy. You'll find the model and serial numbers on the following:
- The back, behind the control panel
- The inside of the washer lid, on the bottom right corner
- The back of the washer on the frame to the left
Whirlpool washing machine warranty cost
Your Whirlpool washing machine already includes the manufacturer's warranty in its purchase price. The extended warranty cost, however, varies depending on when you bought your washer, its model and price.
The ConsumerAffairs Research Team has gathered some example quotes to give you a ballpark figure of what it may cost to get an extended warranty on your Whirlpool washer. For a basic, top-load Whirlpool washer priced at about $700, you'd be looking at approximately $46 for a one-year extended warranty, $117 for three years and $172 for five years.
If you opt for a higher-end model, say around $1,200, the extended warranty costs a bit more — about $52 for one year, $132 for three years and $195 for five years. Plus, the company offers a deal where you can save 10% if you bundle this extended warranty with other Whirlpool appliance warranties.
How to file a claim for your Whirlpool washing machine
To file a warranty claim for your Whirlpool washing machine, visit the company’s service scheduling webpage and input your model number. Alternatively, you can call the customer support team at 800-253-1301 to get your claim started.
Whirlpool washing machine warranty vs. home warranty alternatives
Washing machines usually last about 12 years, and repairs can cost anywhere from $150 to $500. To steer clear of these expenses, extending your manufacturer's warranty might be a smart move. You have two options: an extended warranty plan from Whirlpool or a home warranty.
Opting for a home warranty means coverage for a wide array of appliances and systems in your home, not just your washing machine. On the other hand, if you go with a Whirlpool extended warranty, you'll need to purchase individual plans for each appliance. It's important to note that Whirlpool's plan only covers their brand, whereas a home warranty typically encompasses all brands.
Though home warranty plans may be pricier than extended warranties, they offer more extensive coverage around your home. Just remember, there's a deductible for each claim filed under a home warranty plan.
Pros and cons of Whirlpool washing machine warranties
One of the biggest limitations of the Whirlpool washing machine warranty is that it covers all parts and labor for just one year. In contrast, many competitors offer warranties up to five years or more. Also, you have to use Whirlpool-approved repair technicians if you need any repairs for problems with your washer.
FAQ
What is a Whirlpool washing machine warranty?
Your Whirlpool washing machine arrives with a one-year warranty. You're covered should any issues arise from the materials used or how it was built. With the warranty, Whirlpool will address and remedy any eligible problems, ensuring any faulty parts are either repaired or replaced.
How long is a warranty on a Whirlpool washing machine?
With a Whirlpool washing machine, you get a one-year manufacturer's warranty for replacement parts and repair labor costs.
What is Whirlpool’s customer service information?
Whirlpool offers live chat and online services through its “Service & Support Owner Center” page. You can also call customer service at 800-253-1301.
Bottom line
The good news about your new Whirlpool washing machine is it comes with a free one-year warranty. So, if you run into any hiccups caused by the materials or the manufacturing, Whirlpool will jump in and sort out any eligible issues. One year isn’t a long time, though, so it may be in your best interest to add on an extended warranty or a home warranty.
» MORE: Is a home warranty worth it?
Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
- Whirlpool, “Extended Service Plans.” Accessed Jan, 10, 2024.
- Whirlpool, “Whirlpool appliance warranties.” Accessed Jan. 10, 2024.
- Whirlpool, “Register and Protect Your Appliance.” Accessed Jan. 10, 2024.
- Whirlpool, “Why Should I Register My Whirlpool Appliance.” Accessed Jan. 10, 2024.