ServicePlus Home Warranty vs. Landmark Home Warranty
What is the difference between ServicePlus Home Warranty and Landmark Home Warranty?
ServicePlus Home Warranty and Landmark Home Warranty both offer homeowners financial security against expensive appliance and system repairs. Each company has two plans to choose from and a variety of add-ons to get the exact coverage you need. ServicePlus Home Warranty offers more protection with its starting plan, while Landmark Home Warranty has some unique features. In this article, we look at the companies side by side to help you make the right decision.
Cost
 |  | |
| Monthly premium cost | $53.67 to $60.33 | $35 to $61.25 |
| Average cost for combo plan | $56.17 (Platinum) | $61.25 |
| Annual premium cost | $569 to $649 | $420 to $735 |
| Service call fee | $75 | $70 or $100 |
| Discounts available | 2 months free and limited roof coverage with annual payment | Not specified |
| $53.67 to $60.33 | $56.17 (Platinum) | $569 to $649 | $75 | 2 months free and limited roof coverage with annual payment |
| $35 to $61.25 | $61.25 | $420 to $735 | $70 or $100 | Not specified |
Plans
| | |
| Plans available | Gold, Platinum | Home Systems Plan, Total Protection |
| Covered systems | 9 | 6 |
| Covered appliances | 7 | 7 |
| Combo plan covered items | 16 | 13 |
| Service recall period | 30 days | Not specified |
| Availability | 43 states | 6 states |
| Gold, Platinum | 9 | 7 | 16 | 30 days | 43 states |
| Home Systems Plan, Total Protection | 6 | 7 | 13 | Not specified | 6 states |
Appliances coverage
| | |
| Built-in food centers | — | — |
| Built-in microwaves | ||
| Clothes dryers | ||
| Clothes washers | ||
| Dishwashers | ||
| Ice maker | Add-on | — |
| Instant hot/cold water dispensers | — | — |
| Ranges, ovens and cooktops | ||
| Refrigerators | ||
| Trash compactors | — | |
| Water sensors | — | — |
| Whirlpool bathtub | — |
| — | Add-on | — | — | ||||||||
| — | — | — | — | — | — |
Systems coverage
| | |
| Air conditioning | ||
| Ceiling fans | — | |
| Central vacuums | Add-on | |
| Doorbells | — | — |
| Ductwork | ||
| Electrical | ||
| Garage door openers | ||
| Garbage disposals | ||
| Heating | ||
| Plumbing | ||
| Smoke detectors | — | — |
| Water heaters | — |
| Add-on | — | — | |||||||||
| — | — | — | — |
Other coverage
| | |
| Guest unit | — | Add-on |
| Pools | Add-on | Add-on |
| Roof leak repairs | Add-on | Add-on |
| Second refrigerator | Add-on | — |
| Septic pump | Add-on | Add-on |
| Spas | Add-on | Add-on |
| Stand-alone freezer | Add-on | Add-on |
| Well pump | — | Add-on |
| — | Add-on | Add-on | Add-on | Add-on | Add-on | Add-on | — |
| Add-on | Add-on | Add-on | — | Add-on | Add-on | Add-on | Add-on |
Reputation on ConsumerAffairs
| | |
| Overall star rating | 3.3 | 3.8 |
| Verified customer reviews | Read reviews | Read reviews |
| 3.3 | Read reviews |
| 3.8 | Read reviews |
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.
ServicePlus Home Warranty
ServicePlus Home Warranty, formerly known as Total Home Protection, allows customers to file claims over the phone or on the company’s website, with no limit on the number of service calls you request. As with other home warranty companies, there are dollar limits that apply to coverage.
There are more than 15 coverage add-ons to make sure your plan meets your needs. The company charges a $75 service call fee. You can transfer a ServicePlus Home Warranty contract to a new homeowner at any time at no charge.
ServicePlus Home Warranty plans
ServicePlus Home Warranty offers two warranty plans: Gold and Platinum.
- Gold: The Gold plan covers a mix of essential systems and appliances:
- Plumbing system
- Plumbing stoppage
- Electrical system
- Water heater
- Whirlpool bathtub
- Oven, range and stove
- Cooktop
- Sump pump
- Built-in microwave
- Dishwasher
- Garbage disposal
- Trash compactor
- Ductwork
- Garage door opener
- Ceiling and exhaust fans
- Platinum: The Platinum plan covers everything from the Gold plan, plus:
- Air conditioning system (two units)
- Heating system (two units)
- Washer
- Dryer
- Refrigerator
- Optional: You can add on coverage for the following items:
- Pool and spa
- Additional spa
- Limited roof leak
- Central vacuum
- Sump pump
- Well pump
- Septic system
- Septic pumping
- Second refrigerator
- Stand-alone freezer
- Water softener
- Refrigerator ice maker
- Free-standing ice maker
- Additional air conditioning system
- Additional heating system
- Additional water heater
- Additional garage door opener
What ServicePlus Home Warranty customers say
There are over 500 reviews for ServicePlus Home Warranty on ConsumerAffairs. Customers like that the costs are fair and say customer service representatives are kind and considerate. Some customers have had issues with claim denials and slow responses from the ServicePlus Home Warranty team. Reviews overall are mixed, but more homeowners report positive experiences than negative ones.
I called in and had never had Home warranty on anything before. My representative explained the program to me ... he was able to help me further in [talking] out the program more in length and being able to transfer to another home owner when I'm ready to sell... My representative was very knowledgeable and made my experience very easy. Thank You.”
– Beverly of Pekin, IL
Landmark Home Warranty
Landmark Home Warranty is only available in six states: Arizona, Idaho, Nevada, Oregon, Texas and Utah. The company makes it easy to open a claim and check or renew your coverage by using the online homeowner dashboard. Its home warranty plans are some of the few to include pest control and termite treatment.
Landmark Home Warranty plans
Landmark Home Warranty sells two home warranty plans and 20 add-on coverages. The company makes it easy to see pricing, including for each add-on. Both plans include coverage for pest control, subterranean termite treatment, re-key service, malfunctions of items due to improper installation or repair and hauling away of defective equipment. Landmark Home Warranty has two service call fee options: $70 and $100.
- Home Systems Plan: The Home Systems plan covers several home systems:
- Air conditioning system (including tune-up)
- Heating system (including tune-up)
- Electrical system
- Plumbing system
- Air conditioning tune-up
- Heating tune-up
- Total Protection Plan: The Total Protection Plan covers everything in the Home Systems Plan, plus these appliances:
- Built-in microwave
- Central vacuum
- Dishwasher
- Garbage disposal
- Kitchen refrigerator
- Oven, range and cooktop
- Washer and dryer
- Garage door opener
- Add-ons: Homeowners can choose to cover second appliances or get coverage for the following:
- Well pump
- Exterior pipe leak repair
- Free-standing ice maker
- Stand-alone freezer
- Guesthouse
- Grinder pump
- Pool and hot tub
- Roof leak repair
- Septic system
- Water softener
- Well pump
What Landmark Home Warranty customers say
Landmark Home Warranty has over 150 ratings on ConsumerAffairs. Many customers say dealing with Landmark is a simple process with quick results. Some have had issues with claim denials. There is also some dissatisfaction with the work of some of the contractors. Most reviewers seem to either love Landmark Home Warranty or not recommend it, with more homeowners in the 5-star category.
Landmark covers more things than most home warranty companies and the customer service has been great. They have the simplest process too. You go online, submit your claim, pay your little deductible, and the contractors call you immediately. The technicians have been great as well especially this last one. ... He was very insightful.”
– Angel of Grand Prairie, TX
Bottom line: ServicePlus Home Warranty or Landmark Home Warranty?
ServicePlus Home Warranty and Landmark Home Warranty both offer protection for homeowners in case appliances or systems break down from normal use. Each provides coverage for systems and appliances, with add-on options to complete your plan. ServicePlus Home Warranty’s plans are more thorough, but Landmark Home Warranty has some unique features, like pest control and termite treatment.
- ServicePlus Home Warranty is best for homeowners who want comprehensive coverage. Both plans it offers cover essential appliances and home systems.
- Landmark Home Warranty is best for homeowners who prefer systems-only coverage or pest control in a plan. Remember that Landmark Home Warranty is only available in six states.
