ServicePlus Home Warranty vs. American Residential Warranty
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What is the difference between ServicePlus Home Warranty and American Residential Warranty?
A home warranty helps protect you from costly repairs and replacements, but the process of finding a plan that suits your needs and budget can be time-consuming and overwhelming. Not sure what’s right for you? See how ServicePlus Home Warranty and American Residential Warranty stack up as we take a side-by-side look at their coverage plans, features and services.
Cost
 |  | |
| Monthly premium cost | $53.67 to $60.33 | $34.99 to $124.99 |
| Average cost for combo plan | $56.17 (Platinum) | $60 |
| Annual premium cost | $569 to $649 | $394.88 to $1,424.99 |
| Service call fee | $75 | $55 |
| Discounts available | 2 months free and limited roof coverage with annual payment | Discounts for paying annually or quarterly |
| $53.67 to $60.33 | $56.17 (Platinum) | $569 to $649 | $75 | 2 months free and limited roof coverage with annual payment |
| $34.99 to $124.99 | $60 | $394.88 to $1,424.99 | $55 | Discounts for paying annually or quarterly |
Plans
| | |
| Plans available | Gold, Platinum | Heating & Cooling, Kitchen Plus, Platinum, Platinum Premier, Ultimate Electronics Protection, 3-in-1 Bundle, 4-in-1 Bundle |
| Covered systems | 9 | 8 |
| Covered appliances | 7 | 8 |
| Combo plan covered items | 16 | 16 |
| Service recall period | 30 days | 30 days for labor; 60 days for parts |
| Availability | 43 states | 50 states |
| Gold, Platinum | 9 | 7 | 16 | 30 days | 43 states |
| Heating & Cooling, Kitchen Plus, Platinum, Platinum Premier, Ultimate Electronics Protection, 3-in-1 Bundle, 4-in-1 Bundle | 8 | 8 | 16 | 30 days for labor; 60 days for parts | 50 states |
Appliances coverage
| | |
| Built-in food centers | — | — |
| Built-in microwaves | ||
| Clothes dryers | ||
| Clothes washers | ||
| Dishwashers | ||
| Ice maker | Add-on | |
| Instant hot/cold water dispensers | — | — |
| Ranges, ovens and cooktops | ||
| Refrigerators | ||
| Trash compactors | — | |
| Water sensors | — | — |
| Whirlpool bathtub | — |
| — | Add-on | — | — | ||||||||
| — | — | — | — | — |
Systems coverage
| | |
| Air conditioning | ||
| Ceiling fans | ||
| Central vacuums | Add-on | — |
| Doorbells | — | — |
| Ductwork | ||
| Electrical | ||
| Garage door openers | ||
| Garbage disposals | ||
| Heating | ||
| Plumbing | ||
| Smoke detectors | — | — |
| Water heaters |
| Add-on | — | — | |||||||||
| — | — | — |
Other coverage
| | |
| Guest unit | — | — |
| Pools | Add-on | Add-on |
| Roof leak repairs | Add-on | — |
| Second refrigerator | Add-on | — |
| Septic pump | Add-on | — |
| Spas | Add-on | Add-on |
| Stand-alone freezer | Add-on | Not listed |
| Well pump | — | Add-on |
| — | Add-on | Add-on | Add-on | Add-on | Add-on | Add-on | — |
| — | Add-on | — | — | — | Add-on | Not listed | Add-on |
Reputation on ConsumerAffairs
| | |
| Overall star rating | 3.3 | 4.3 |
| Verified customer reviews | Read reviews | Read reviews |
| 3.3 | Read reviews |
| 4.4 | Read reviews |
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.
ServicePlus Home Warranty
ServicePlus Home Warranty, formerly known as Total Home Protection, provides warranties for homeowners in 43 states. It offers two coverage plans with optional add-ons to customize coverage to your needs. All services are performed by local contractors in your area.
ServicePlus Home Warranty plans
- Gold plan: The Gold plan covers plumbing systems (including stoppages), water heaters, whirlpool bathtubs, electrical systems, ovens, ranges, stoves, cooktops, sump pumps, built-in microwaves, dishwashers, garbage disposals, trash compactors, ductwork, garage door openers and ceiling and exhaust fans. Cost varies by state, and free quotes are available.
- Platinum plan: The Platinum plan offers the same coverage as the Gold plan, plus coverage for up to two air conditioning units and heating systems, one additional refrigerator, one additional washer, and one additional dryer. As with the Gold Plan, cost varies by state, and free quotes are available.
- Optional coverage: In addition to the two plans ServicePlus Home Warranty offers, optional coverage is available for pools, spas, limited roof leaks, central vacuums, sump and well pumps, septic systems and pumping, second refrigerators, stand-alone freezers, water softeners, refrigerator and free-standing ice makers, and an additional air conditioning system, heating system, water heater and garage door opener.
What ServicePlus Home Warranty customers say
Reviews for ServicePlus Home Warranty vary but include some common themes that are worth noting. Repeated praise from customers includes mentions of knowledgeable agents, easy-to-file claims, affordable plans, reliable technicians and a clear explanation of prices and policies. Unsatisfied customers report slow response times, long holds for customer service, issues beyond wear and tear not being covered and lengthy claim payment processing times.
The agent was very helpful in describing the plan. What the plan covered and the term and cost. He gave the information on a five year plan and a three year plan. All the plans sounded good, I took the 14 month plan.”
– Dennis of Davenport, IA
American Residential Warranty
American Residential Warranty is a home warranty company serving customers in all 50 states. It offers five plans and two bundles, with clearly indicated pricing ranging from $34.99 to $124.99 a month.
American Residential Warranty serves commercial, institutional and individual customers. Aside from home warranty products, American Residential Warranty also offers home security and electronics protection plans.
American Residential Warranty plans
- Kitchen Plus: For $34.99 per month, the Kitchen Plus plan covers interior electrical systems, refrigerators, ranges, ovens, cooktops, dishwashers, built-in microwaves, garbage disposals, kitchen exhaust fans and water heaters.
- Heating & Cooling: For $39.99 per month, the Heating & Cooling plan includes central air conditioning, washers, dryers, central heating, humidifiers and your interior electrical system.
- Platinum: For $49.99 per month, the Platinum plan combines the Kitchen Plus and Heating & Cooling plans for one lower price.
- Platinum Premier: For $59.99 per month, the Platinum Premier plan offers all of the coverage of the Platinum plan with additional coverage for plumbing systems and stoppages, ductwork, garage door openers, refrigerator ice makers and ceiling fans.
- Ultimate Electronics: For $24.99 per month, the Ultimate Electronics plan covers both new and used electronics, including TVs, gaming consoles and computers.
- 3-in-1 Bundle: For $109.99 per month, the 3-in-1 Bundle combines all the features of the Platinum Premier plan, the Ultimate Electronics plan and what ARW calls Deluxe Advantage, which covers air conditioning refrigerant and coils, refrigerant recapture, plumbing fixtures and faucets, toilets and internal mechanisms, garage door springs and tracks and issues that may arise with permits, modifications, code violations, mismatched systems and improper installations.
- 4-in-1 Bundle: For $124.99 per month, the 4-in-1 Bundle offers everything featured in the 3-in-1 Bundle, plus additional coverage for water and sewer lines.
What American Residential Warranty customers say
Reviews for American Residential Warranty vary but include some common themes. Customers were impressed by its excellent customer service, easy-to-understand plans and pricing, and overall pleasant experience. However, other customers experienced multiple calls to resolve issues, long wait times to speak to a customer service agent and billing disputes.
Could not have asked for a more comfortable, seamless and efficient experience. More proof that ARW was a very wise choice and a sound investment. From the courtesy of the ARW representative in arranging the repair service to the prompt and efficient service provided by the service representative who completed the repair work, it gives me all the more confidence in ARW should I need help in the future.”
– Margaret of Canal Winchester, OH
Bottom line: ServicePlus Home Warranty or American Residential Warranty?
ServicePlus Home Warranty offers two straightforward plans with some add-ons for specific needs. Free quotes are available to determine your needs and fit a plan to your budget. ServicePlus Home Warranty is available in most states but not all, so check to make sure it provides warranties where you live.
American Residential Warranty offers five base plans and two bundles to create more customizable coverage. Its services are available in all 50 states, and pricing is available upfront without a quote.
- ServicePlus Home Warranty is best for customers who are looking for simple, cost-effective coverage.
- American Residential Warranty is best for homeowners who want a little more control over their coverage and costs and would benefit from additional services not covered in many home warranty plans.
